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STORAGE<br />

MAGAZINE<br />

The UK’s number one in IT Storage<br />

July/August 2024<br />

Vol 24, Issue 4<br />

THE GLITTERING PRIZES:<br />

Winners and runners-up at the 2024 Storage Awards<br />

STRATEGY:<br />

The changing role of the CIO<br />

TECHNOLOGY:<br />

Streaming video and embedded storage<br />

STORAGE MANAGEMENT:<br />

Data growth drives shift to self-service<br />

COMMENT - RESEARCH - INTERVIEWS - CASE STUDIES - OPINIONS - PRODUCT REVIEWS


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Copyright © 2024 QNAP Systems, Inc. All rights reserved.


The UK’s number one in IT Storage<br />

THE GLITTERING PRIZES:<br />

Winners and runners-up at the 2024 Storage Awards<br />

July/August 2024<br />

Vol 24, Issue 4<br />

CONTENTS<br />

STOR<br />

MAGAZINE<br />

STORAGE<br />

CONTENTS<br />

STRATEGY:<br />

The changing role of the CIO<br />

TECHNOLOGY:<br />

Streaming video and embedded storage<br />

STORAGE MANAGEMENT:<br />

Data growth drives shif to self-service<br />

COMMENT - RESEARCH - INTERVIEWS - CASE STUDIES - OPINIONS - PRODUCT REVIEWS<br />

COMMENT….....................................................................4<br />

Risk it for a diskette<br />

EVENT: STORAGE AWARDS 2024............................….6<br />

The 2024 Storage Awards took place in London in June - find out all the winners and<br />

runners-up here<br />

06<br />

MANAGEMENT: C.I.O. STRATEGIES……................……14<br />

Craig Hatter, Country Manager, DataCore Software, examines the changing role of<br />

the CIO and how AI can be used to assist in 'regaining the mantle of strategic advisor'<br />

INTERVIEW: SEAGATE…….........................................….16<br />

Storage magazine editor David Tyler spoke recently to Emir Amri, Partner Program<br />

Manager for EMEA at Seagate about the company's recent wins at the 2024 Storage<br />

Awards, growing the Middle Eastern market, the future of HDD versus SSD, and<br />

much more<br />

14<br />

TECHNOLOGY FOCUS: TAPE STORAGE…………..……18<br />

Laura Loredo, HPE Worldwide Product Management Manager, the LTO Program,<br />

describes how tape can be the true hero in the fight against ransomware<br />

TRENDS: STORAGE MANAGEMENT……..............……20<br />

Fred Lherault,CTO EMEA/Emerging Markets at Pure Storage, describes how<br />

organisations can address the most pressing challenges created by exponential growth<br />

in data<br />

MANAGEMENT: A.I. & R.O.I……….........................………22<br />

Jim Liddle, Chief Innovation Officer at Nasuni, explains how to better measure the<br />

ROI of Artifical Intelligence<br />

18<br />

INTERVIEW: ZAVEIT…………....................................…….24<br />

After picking up a 'One to Watch' award last year, ZaveIT won the 'Innovator of the<br />

Year' category at this year's Storage Awards. Storage magazine editor David Tyler<br />

spoke to the company's CEO, Lars Olav Habberstad, to catch up on a busy year<br />

TECHNOLOGY: STREAMING……..............................….26<br />

Grace Ensell, Project Manager at Western Digital, looks at the role of embedded<br />

storage in the new era of streaming entertainment<br />

22<br />

OPINION: CYBER PROTECTION……........................…..28<br />

Eric Herzog of Infinidat describes how the company's recently launched InfiniSafe<br />

Automated Cyber Protection offering can help prepare your business for cyberattacks<br />

MANAGEMENT: I.T. STRATEGIES………................…….30<br />

Mark Lewis, Head of Product Marketing at Zadara, looks at the evolution of storage<br />

and compute in the age of modern applications, and how organisations can thrive in<br />

an increasingly digital world<br />

MANAGEMENT: DATA GOVERNANCE……..........……32<br />

Syniti's head of presales Kevin Wild explains what most people get wrong - and how to<br />

put it right - with data governance<br />

32<br />

STRATEGY: A.I.……...................................................……34<br />

Michael McNerney, Senior Vice President of Marketing and Network Security at<br />

Supermicro, explains why it makes sense to equip your on-premise data centre with<br />

AI servers<br />

www.storagemagazine.co.uk @STMagAndAwards July/August 2024<br />

STORAGE<br />

MAGAZINE<br />

03


COMMENT<br />

EDITOR: David Tyler<br />

david.tyler@btc.co.uk<br />

SUB EDITOR: Mark Lyward<br />

mark.lyward@btc.co.uk<br />

REVIEWS: Dave Mitchell<br />

PUBLISHER: John Jageurs<br />

john.jageurs@btc.co.uk<br />

LAYOUT/DESIGN: Ian Collis<br />

ian.collis@btc.co.uk<br />

SALES/COMMERCIAL ENQUIRIES:<br />

Lucy Gambazza<br />

lucy.gambazza@btc.co.uk<br />

Stuart Leigh<br />

stuart.leigh@btc.co.uk<br />

MANAGING DIRECTOR: John Jageurs<br />

john.jageurs@btc.co.uk<br />

DISTRIBUTION/SUBSCRIPTIONS:<br />

Christina Willis<br />

christina.willis@btc.co.uk<br />

PUBLISHED BY: Barrow & Thompkins<br />

Connexions Ltd. (BTC)<br />

35 Station Square, Petts Wood<br />

Kent BR5 1LZ, UK<br />

Tel: +44 (0)1689 616 000<br />

Fax: +44 (0)1689 82 66 22<br />

SUBSCRIPTIONS:<br />

UK £35/year, £60/two years,<br />

£80/three years;<br />

Europe: £48/year, £85 two years,<br />

£127/three years;<br />

Rest of World: £62/year<br />

£115/two years, £168/three years.<br />

Single copies can be bought for £8.50<br />

(includes postage & packaging).<br />

Published 6 times a year.<br />

No part of this magazine may be<br />

reproduced without prior consent, in<br />

writing, from the publisher.<br />

©Copyright 2024<br />

Barrow & Thompkins Connexions Ltd<br />

Articles published reflect the opinions<br />

of the authors and are not necessarily those<br />

of the publisher or of BTC employees. While<br />

every reasonable effort is made to ensure<br />

that the contents of articles, editorial and<br />

advertising are accurate no responsibility<br />

can be accepted by the publisher or BTC for<br />

errors, misrepresentations or any<br />

resulting effects<br />

RISK IT FOR A DISKETTE<br />

BY DAVID TYLER<br />

EDITOR<br />

Some three years after 'declaring war on floppy disks', the government of Japan<br />

has announced that it has won its rather bizarre battle. Despite the fact that the<br />

last diskette was manufactured in 2011 (by Sony), there had been a long and<br />

deeply held resistance to change in the country that meant that many government<br />

departments and businesses were forced to keep using the media long past their bestbefore<br />

date.<br />

If you are not old enough to remember the three-and-a-half inch diskette, you may<br />

be surprised to hear that each disk had a capacity of just 1.4mb. Yes, I said 1.4<br />

megabytes. This meant that if, for instance, you needed to install a new software<br />

application on your shiny new IBM desktop PC's Windows 3.1 OS, you may have had<br />

to insert 4, 6, 8 or even more of these things into their drive slot, one after the other<br />

(in the right order) to do so - all the while hoping not to hear the dreaded clunk and<br />

grind of a failing floppy!<br />

I say all of this from personal experience, of course, being of a rather senior age<br />

myself - I even remember using the five-and-a-quarter inch floppies that came before,<br />

with a capacity of just 360KB! Nonetheless it is quite staggering to read that a country<br />

that had a long-standing reputation for technological innovation and early adoption<br />

could have held out for so long with such an outdated medium. According to an<br />

article on the BBC News website, "once seen as a tech powerhouse, Japan has in<br />

recent years lagged in the global wave of digital transformation because of a deep<br />

resistance to change."<br />

Digital Minister Taro Kono had made it his mission to wipe out the country's reliance<br />

on diskettes since being appointed to the role in 2021. He has apparently also sworn<br />

to 'get rid of the fax machine' - we have to wonder if this proactive attitude will ever<br />

spread to the Premier League during the transfer window.<br />

There is a serious side to this story though, as new storage media continue to<br />

emerge and old systems fall into disuse. Businesses have an obligation to ensure that<br />

critical data is stored on media that can be read not just now but long into the future.<br />

Can you imagine the complexities of a data migration project that needed to move<br />

files from floppy disks as well as tapes, HDD, flash, DNA and whatever might come<br />

next? Whose responsibility is it to test all that data to ensure its integrity? If it's yours,<br />

you might want to double check now just exactly what media you might need to be<br />

able to support.<br />

04 STORAGE<br />

MAGAZINE<br />

July/August 2024<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk


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EVENT:<br />

EVENT: STORAGE AWARDS 2024<br />

THE GLITTERING PRIZES<br />

THE 2024 STORAGE AWARDS TOOK PLACE IN LONDON IN JUNE - FIND OUT ALL THE WINNERS AND<br />

RUNNERS-UP HERE<br />

Thursday the 6th of June at London's<br />

Leonardo Royal Tower Bridge Hotel<br />

saw over 250 of the industry's great<br />

and good in attendance as we recognised<br />

and rewarded the products, companies and<br />

of course individuals who have stood out for<br />

our readers in the last year.<br />

The evening kicked off with a drinks<br />

reception sponsored by Titan Data Solutions<br />

and entertainment throughout the event was<br />

provided by award-winning magician Nick<br />

Einhorn who provided countless 'How did he<br />

do that?' moments during his act. Having<br />

warmed up his crowd with some close-up<br />

magic at the dinner tables, Nick pulled off<br />

some amazing mentalist trickery when his<br />

time came on the big stage.<br />

The awards were presented by sports<br />

broadcaster Paul Coyte alongside our own<br />

Stuart Leigh, while Storage magazine editor<br />

Dave Tyler had his brief moment of fame<br />

presenting the Editor's Choice trophies. By<br />

the time the ceremony was over, ExaGrid<br />

had walked away with 3 trophies, with<br />

Nexstor, Tintri, CDS, HPE, Seagate,<br />

Convergent Technology, CTERA, Exertis<br />

Enterprise, Infinidat, Object First, Procurri<br />

and Veritas all picking up 2 awards.<br />

Among the big winners on the night were<br />

Barracuda for Cloud Product of the Year,<br />

Seagate for Storage Product of the Year,<br />

CTERA for Cloud Company of the Year, and<br />

HPE for Storage Company of the Year.<br />

Other notable wins were this year's Storage<br />

Industry Champions: Simon Regan of Exertis<br />

Enterprise (Technical), Mary Domenichelli of<br />

Exagrid (Marketing), and Simon Jelley of<br />

Veritas (Commercial).<br />

You can find a full list of all the winners<br />

and runners-up on the following pages -<br />

and the Storage Awards will of course be<br />

back again in 2025!<br />

More info: www.storage-awards.com<br />

06 STORAGE July/August 2024<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


EVENT:<br />

EVENT: STORAGE AWARDS 2024<br />

STORAGE AWARDS 2024:<br />

WINNERS AND RUNNERS-UP<br />

IN FULL<br />

STORAGE INNOVATORS OF THE YEAR<br />

Winner: ZaveIT<br />

Runner-up: Boston<br />

ONE TO WATCH - VENDOR<br />

Winner: Object First<br />

Runner-up: Nasuni<br />

ONE TO WATCH - CHANNEL<br />

Winner: Convergent Technology<br />

Runner-up: Ultra Support<br />

IMMUTABLE STORAGE COMPANY<br />

OF THE YEAR<br />

Winner: Object First<br />

Runner-up: Exagrid<br />

STORAGE INDUSTRY<br />

CHAMPION - COMMERCIAL<br />

Winner: Simon Jelley, Veritas<br />

Runner-up: Ged Mitchell, M2M Direct<br />

STORAGE INDUSTRY<br />

CHAMPION - TECHNICAL<br />

Winner: Simon Regan, Exertis Enterprise<br />

Runner-up: Graham Woods, Exagrid<br />

STORAGE INDUSTRY CHAMPION - MARKETING<br />

Winner: Mary Domenichelli - ExaGrid<br />

Runner-up: Bradina Freedman, Arcserve<br />

CHANNEL EXCELLENCE AWARD<br />

Winner: Luke Walker - Cameo<br />

Runner-up: Andy Palmer, Seagate<br />

CYBER RESILIENT STORAGE COMPANY<br />

OF THE YEAR<br />

Winner: Hornetsecurity<br />

Runner-up: Object First<br />

CLOUD BACKUP COMPANY OF THE YEAR<br />

Winner: Arcserve<br />

Runner-up: Barracuda<br />

DATA PROTECTION COMPANY OF THE YEAR<br />

Winner: Veritas<br />

Runner-up: Arcserve<br />

THE STORRIES XXI<br />

www.storagemagazine.co.uk<br />

@STMagAndAwards July/August 2024<br />

STORAGE<br />

MAGAZINE<br />

07


EVENT:<br />

EVENT: STORAGE AWARDS 2024<br />

HALL OF FAME<br />

Winner: Exertis Enterprise<br />

ENTERPRISE BACKUP HARDWARE VENDOR<br />

OF THE YEAR<br />

Winner: Exagrid<br />

Runner-up: Infinidat<br />

DATA MANAGEMENT & MONITORING VENDOR<br />

OF THE YEAR<br />

Winner: StorMagic<br />

Runner-up: HPE<br />

OBJECT STORAGE VENDOR OF THE YEAR<br />

Winner: DataCore<br />

Runner-up: HPE<br />

HYPER-CONVERGENCE VENDOR OF THE YEAR<br />

Winner: Boston<br />

Runner-up: StorMagic<br />

'AS A SERVICE' PLATFORM OF THE YEAR<br />

Winner: HPE<br />

Runner-up: NexStor<br />

FLASH STORAGE VENDOR OF THE YEAR<br />

Winner: Tintri<br />

Runner-up: Pure Storage<br />

PERFORMANCE STORAGE VENDOR<br />

OF THE YEAR<br />

Winner: Tintri<br />

Runner-up: Infinidat<br />

CLOUD ENABLER OF THE YEAR<br />

Winner: Nasuni<br />

Runner-up: CTERA<br />

SOFTWARE DEFINED STORAGE (SDS) VENDOR<br />

OF THE YEAR<br />

Winner: CTERA<br />

Runner-up: DataCore<br />

THE STORRIES XXI<br />

STORAGE OPTIMISATION COMPANY<br />

OF THE YEAR<br />

Winner: Storpool<br />

Runner-up: Infinidat<br />

08 STORAGE July/August 2024<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


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EVENT:<br />

EVENT: STORAGE AWARDS 2024<br />

THE STORRIES XXI<br />

ELECTRONIC DATA WAREHOUSING COMPANY<br />

OF THE YEAR<br />

Winner: Natrinsic<br />

Runner-up: Oracle<br />

CAPACITY STORAGE VENDOR OF THE YEAR<br />

Winner: Infinidat<br />

Runner-up: Exagrid<br />

CHANNEL PARTNER PROGRAM OF THE YEAR<br />

Winner: Seagate<br />

Runner-up: Arcserve<br />

MULTI-VENDOR SERVICE PROVIDER<br />

OF THE YEAR<br />

Winner: CDS<br />

Runner-up: Cameo<br />

STORAGE BROKER OF THE YEAR<br />

Winner: Procurri<br />

Runner-up: Gentronics<br />

SUSTAINABILITY CHAMPION OF THE YEAR<br />

Winner: Ultra Support<br />

Runner-up: Cameo<br />

ITAD COMPANY OF THE YEAR<br />

Winner: Procurri<br />

Runner-up: Relltek<br />

SECURITY STORAGE RESELLER OF THE YEAR<br />

Winner: NGS<br />

Runner-up: Logicalis<br />

SPECIALIST STORAGE RESELLER OF THE YEAR<br />

Winner: Epaton<br />

Runner-up: Virtual Effect<br />

ENTERPRISE STORAGE RESELLER OF THE YEAR<br />

Winner: Nexstor<br />

Runner-up: Convergent Technology<br />

MANAGED SERVICE PROVIDER (MSP)<br />

OF THE YEAR<br />

Winner: Nexstor<br />

Runner-up: Logicalis<br />

10 STORAGE July/August 2024<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


EVENT:<br />

EVENT: STORAGE AWARDS 2024<br />

SPECIALIST STORAGE DISTRIBUTOR<br />

OF THE YEAR<br />

Winner: CMS Distribution<br />

Runner-up: Exertis Enterprise<br />

ENTERPRISE STORAGE DISTRIBUTOR OF THE<br />

YEAR<br />

Winner: Titan Data Solutions<br />

Runner-up: Exertis Enterprise<br />

EDITOR'S CHOICE - PRODUCT<br />

Winner: Infinidat - InfiniGuard<br />

Runner-up: Barracuda - Barracuda Backup<br />

EDITOR'S CHOICE - COMPANY<br />

Winner: Cameo<br />

Runner-up: Barracuda<br />

STORAGE SOLUTION OF THE YEAR - PUBLIC<br />

SECTOR<br />

Winner: Spectra Logic - Imperial War Museum<br />

Runner-up: Epaton/Nutanix, University of York<br />

STORAGE SOLUTION<br />

OF THE YEAR - CORPORATE<br />

Winner: Convergent Technology/Exagrid<br />

Runner-up: Arcserve, Dennis<br />

CLOUD PRODUCT OF THE YEAR<br />

Winner: Barracuda - Cloud-to-Cloud Backup<br />

Runner-up: CTERA - Enterprise File Services Platform<br />

STORAGE PRODUCT OF THE YEAR<br />

Winner: Seagate, EXOS X VelosCT/4006<br />

Runner-up: DataCore, SANSymphony<br />

CLOUD COMPANY OF THE YEAR<br />

Winner: CTERA<br />

Runner-up: Nasuni<br />

STORAGE COMPANY OF THE YEAR<br />

Winner: HPE<br />

Runner-up: Exagrid and Seagate<br />

THE STORRIES XXI<br />

More info: www.storage-awards.com<br />

12 STORAGE July/August 2024<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


The scalable<br />

data platform<br />

for modern<br />

enterprises.


MANAGEMENT: CIO STRATEGIES<br />

WHERE NEXT FOR THE CIO?<br />

CRAIG HATTER, COUNTRY<br />

MANAGER, DATACORE<br />

SOFTWARE, EXAMINES THE<br />

CHANGING ROLE OF THE CIO<br />

AND HOW AI CAN BE USED TO<br />

ASSIST IN 'REGAINING THE<br />

MANTLE OF STRATEGIC<br />

ADVISOR'<br />

You can't have helped but notice how<br />

rapidly evolving technologies and new<br />

business models have profoundly<br />

transformed the role of the Chief Information<br />

Officer (CIO) within companies and<br />

organisations. Perhaps you are a CIO<br />

yourself and have witnessed a revolution in<br />

your own - and your department's -<br />

workloads and responsibilities.<br />

Most of us can recall that a few decades ago,<br />

CIOs typically held long-term positions, often<br />

lasting for decades, with a focus on<br />

maintaining IT infrastructures and introducing<br />

new tools into departments, rolling out<br />

solutions often laptop by laptop. This allowed<br />

them to make a significant hands-on<br />

contribution to business transformation. At this<br />

stage, CIOs enjoyed a high degree of<br />

autonomy, reporting directly to the Managing<br />

Director (MD) and the Board as trusted<br />

technical visionaries.<br />

During this timescale, IT was seen not merely<br />

as a support function but as a central pillar of<br />

the company. In this article we explore how, in<br />

today's digital, cloud-based world, the CIO role<br />

is making strides to regain its strategic<br />

importance and how it can do so with authority<br />

and the appropriate tools.<br />

CHANGING INFLUENCE<br />

In 2024 the IT department landscape has<br />

changed dramatically. The power and sign-off<br />

of the CIO has diminished, often benefitting<br />

the Chief Financial Officer (CFO). Now<br />

equipped with some solid IT skills, CFOs<br />

demand rapid and significant returns on<br />

investment (ROI), akin to fast-food services, but<br />

served onto the cloud.<br />

CIOs, once responsible for all aspects of<br />

infrastructure (servers, security, etc.), now see<br />

their responsibilities divided, particularly with<br />

the creation of the Information Systems Security<br />

Manager (ISSM) or Chief Information Security<br />

Officers (CISOs) as separate positions to bring<br />

clarity and coverage of an organisation's cyber<br />

security, defence and compliance capabilities.<br />

Staff turnover within IT departments has also<br />

increased due to a well-documented global<br />

tech skills shortage. Seniority is no longer<br />

measured in years but instead in delivery<br />

quarters, aligning with the execution of<br />

transformation projects. Does this mean a<br />

deterioration in the profession? On the<br />

contrary: in a more dynamic world, CIOs on<br />

specialist assignments are achieving in months<br />

what used to take years. They are challenging<br />

the status quo and making more impactful<br />

14 STORAGE July/August 2024<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


MANAGEMENT: CIO STRATEGIES<br />

"In 2024 the IT department landscape has changed dramatically. The power and<br />

sign-off of the CIO has diminished, often benefitting the Chief Financial Officer.<br />

Now equipped with some solid IT skills, CFOs demand rapid and significant returns<br />

on investment (ROI), akin to fast-food services, but served onto the cloud. CIOs,<br />

once responsible for all aspects of infrastructure (servers, security, etc.), now see their<br />

responsibilities divided, particularly with the creation of the Information Systems<br />

Security Manager (ISSM) or Chief Information Security Officers (CISOs) as separate<br />

positions to bring clarity and coverage of an organisation's cyber security, defence<br />

and compliance capabilities."<br />

decisions on infrastructure empowerment.<br />

AI AND PEOPLE ARE INSEPARABLE<br />

Artificial intelligence (AI) adds new dimensions<br />

to the CIO role in terms of potential outcomes.<br />

AI enables faster generation of architecture<br />

recommendations and integration of AI<br />

benefits into decision-making processes. Much<br />

like Christopher Columbus, today's CIO often<br />

navigates uncharted territory, managing<br />

budgets based on best-usage predictions with<br />

little flexibility.<br />

However, AI offers the potential for a<br />

complete vision through predictive<br />

dashboards, allowing CIOs to conduct<br />

effective server audits and optimise resource<br />

consumption before any money is spent on<br />

deployment. AI is becoming the compass for<br />

tomorrow's CIO.<br />

On a human level, a major recent<br />

development is the evolving relationship<br />

between CIOs and CFOs. While CIOs make<br />

technical decisions, CFOs approve them,<br />

requiring CIOs to present solid, quantified<br />

arguments to justify their choices.<br />

Consequently, CIOs are increasingly<br />

interested in setting up EPP (or sometimes<br />

known as Predictive Price Evolution) contracts.<br />

These contracts enable them to forecast the<br />

costs of future extensions and support,<br />

providing greater visibility over long-term<br />

expenditures, extending beyond the project<br />

term to 5, 10, or even 15 years.<br />

HOW CAN I.T. REGAIN ITS ADVISORY<br />

ROLE?<br />

These transformations offer IT departments<br />

several pathways to reclaim their role as trusted<br />

advisors. Firstly, they can leverage AI to<br />

enhance business efficiency and<br />

competitiveness. Secondly, the increasing<br />

adoption of hybrid cloud strategies<br />

underscores the need for agile and scalable IT<br />

resource management. Additionally, changes<br />

in European regulations on data protection<br />

and cybersecurity, such as NIS2, impose new<br />

responsibilities on CIOs and CISOs, making<br />

their collaboration crucial.<br />

In conclusion, the role of the CIO has<br />

evolved significantly. CIOs now must navigate<br />

a complex environment, work closely with<br />

CFOs, and integrate cutting-edge<br />

technologies like AI to maintain their<br />

company's competitiveness and the appeal of<br />

their profession.<br />

More info: www.datacore.com<br />

www.storagemagazine.co.uk<br />

@STMagAndAwards July/August 2024<br />

STORAGE<br />

MAGAZINE<br />

15


INTERVIEW: SEAGATE<br />

SCALING UP<br />

STORAGE MAGAZINE EDITOR DAVID TYLER SPOKE RECENTLY TO EMIR AMRI, PARTNER PROGRAM<br />

MANAGER FOR EMEA AT SEAGATE, ABOUT THE COMPANY'S RECENT WINS AT THE 2024 STORAGE<br />

AWARDS, GROWING THE MIDDLE EASTERN MARKET, THE FUTURE OF HDD VERSUS SSD, AND<br />

MUCH MORE<br />

David Tyler: Seagate won two<br />

significant trophies at this year's<br />

Storage Awards, for Channel Partner<br />

Program of the Year and the big one,<br />

Storage Product of the Year for your EXOS X<br />

VelosCT/4006 array. I know you were there<br />

at the ceremony; what did those wins mean<br />

for you personally and for Seagate?<br />

Emir Amri: It was a great night for us: I was<br />

there as the Marketing Manager for Systems<br />

as well as the EMEA Partner Program, so it<br />

worked out well for me. My role is divided<br />

somewhat across multiple responsibilities!<br />

Strategically I am involved in<br />

planning activities across EMEA,<br />

with an emphasis currently on<br />

the Middle East, because that<br />

market is really buzzing at<br />

the moment. We are seeing<br />

a lot of opportunities in<br />

Saudi Arabia and Qatar,<br />

for example. At the same<br />

time in Northern Europe<br />

we're very focused on the<br />

UK market. Interestingly<br />

as we look at projects in<br />

the Middle East, the<br />

partners involved are<br />

predominantly from the<br />

UK - there are lots of UK<br />

companies spreading their<br />

focus and bringing their expertise to<br />

those markets. It's a great<br />

opportunity, not only for Seagate<br />

but also for our channel partners<br />

here in the UK.<br />

DT: On the product side, I<br />

know Seagate is working hard<br />

to innovate in the area of<br />

mass capacity solutions - what can you tell<br />

us about current and future offerings in<br />

that space?<br />

EA: Earlier this year we announced that we<br />

would be bringing high capacity drives to<br />

market with a new technology. Our R&D<br />

teams have been working on these<br />

technological advances for many years - as<br />

have our competitors, of course - but we<br />

are the first to bring out drives with<br />

capacities of over 30TB. The innovation<br />

here is actually quite fascinating, because<br />

we are increasing the capacity per platter<br />

within the disk. Each drive contains ten<br />

platters and each platter can hold up to 3TB<br />

of data. The way we write to the drives is via<br />

heat assisted magnetic recording (HAMR),<br />

and it gives us the opportunity to really scale<br />

up capacity per drive.<br />

There are a lot of benefits that come<br />

along with increased disk capacity: think of<br />

the environmental benefit, the reduced<br />

energy consumption, lower Total Cost of<br />

Ownership, of course - multiple<br />

advantages. This is of course aimed at<br />

data centres, at government projects - and<br />

I'm confident that our technologies will<br />

help to address their mass capacity issues<br />

going forward.<br />

We're seeing a lot of buzz around it, and we<br />

already have a roadmap to take us beyond<br />

30TB - we have our eyes on the 50TB disk<br />

drive already! The plan is to scale up the<br />

writing capacity per platter even further, so<br />

we can reach ten platters with 5TB on each.<br />

DT: In general terms, do you believe we are<br />

ever going to reach a capacity limit for hard<br />

drives - or any storage media, potentially -<br />

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MAGAZINE


INTERVIEW: SEAGATE<br />

"There are a lot of benefits that come along with increased disk capacity: think of the<br />

environmental benefit, the reduced energy consumption, lower Total Cost of Ownership,<br />

of course - multiple advantages. This is of course aimed at data centres, at government<br />

projects - and I'm confident that our technologies will help to address their mass capacity<br />

issues going forward. We're seeing a lot of buzz around it, and we already have a<br />

roadmap to take us beyond 30TB - we have our eyes on the 50TB disk drive already!<br />

The plan is to scale up the writing capacity per platter even further, so we can reach ten<br />

platters with 5TB on each."<br />

wherein we say it just isn't physically possible<br />

to write any more data on that kind of<br />

device? At the moment it doesn't really feel<br />

like there is a top limit.<br />

EA: It's a really interesting question - and it's<br />

a hard one to give a definite answer to. I<br />

think that regardless of what we're bringing<br />

to the market at any point, we should<br />

always be looking to improve our<br />

technologies - and our R&D teams of<br />

course are always working on new<br />

technologies. So at some point, there will<br />

I'm sure be new solutions coming to market<br />

beyond even that 50TB capacity.<br />

Of course there has also been a<br />

conversation going on for a very long time<br />

about whether HDD or SSD is the better<br />

solution for pure storage going forward.<br />

SSDs are obviously much faster in<br />

comparison to HDDs, but at the same time<br />

the capacities that we can offer on HDD are<br />

still way beyond what we can do with SSD.<br />

We've done a lot of research around this,<br />

and we believe that while yes, a lot of<br />

people are currently favouring SSD, HDD<br />

will still remain highly relevant in the long<br />

term. A large part of the reason for that is<br />

that we're consistently seeing the per TB cost<br />

of HDD storage as being way less than the<br />

equivalent SSD offering.<br />

DT: So an offering like your Mozaic 3+<br />

HDD platform isn't really lining up as a<br />

competitor to emerging SSD product lines,<br />

but more as a complementary solution?<br />

There is a place for both for most users?<br />

EA: A key point to remember here is that<br />

actually you don't currently really need<br />

huge capacities on SSD, because SSDs are<br />

being used to transfer data as opposed to<br />

backing that data up, and that's where the<br />

HDD comes into its own.<br />

And there have of course been a lot of<br />

issues over time with SSD production,<br />

sourcing of materials etc. that have<br />

affected the cost. That is another factor in<br />

why we don't currently believe there will be<br />

aggressive growth in the market for SSDs,<br />

while they remain so expensive compared<br />

to HDD.<br />

Ultimately, a lot of the infrastructure that<br />

you see in any data centre is based<br />

around both technologies - it's not about<br />

one device replacing the other. For<br />

backup type functions especially, HDD is<br />

here to stay, there is no question. And<br />

that's why we're focusing on that horizon<br />

at Seagate, with the Mozaic 3+ mass<br />

capacity platform.<br />

More info: www.seagate.com<br />

www.storagemagazine.co.uk<br />

@STMagAndAwards July/August 2024<br />

STORAGE<br />

MAGAZINE<br />

17


TECHNOLOGY FOCUS: TAPE STORAGEFOCUS:<br />

BREAKING THE RANSOMWARE DAISY-CHAIN<br />

LAURA LOREDO, HPE WORLDWIDE PRODUCT MANAGEMENT MANAGER, THE LTO PROGRAM,<br />

DESCRIBES HOW TAPE CAN BE THE TRUE HERO IN THE FIGHT AGAINST RANSOMWARE<br />

With so much attention directed at the<br />

unintended consequences of<br />

algorithms and potential<br />

inaccuracies of large language models (LLMs),<br />

the massive impact AI will have on storage is in<br />

danger of being overshadowed. Beyond the<br />

evident concerns about biases and<br />

misinformation, AI systems process colossal<br />

amounts of sensitive data that must be stored<br />

securely to protect against breaches and meet<br />

compliance obligations.<br />

With a recent IDC report predicting that the<br />

worldwide AI software market will grow from<br />

$64 billion in 2022 to nearly $251 billion in<br />

2027, the storage infrastructures holding data<br />

to be utilised by such technologies will need to<br />

scale to unprecedented capacities and stay<br />

protected for years by impenetrable<br />

cybersecurity defences. It's a by-product of the<br />

coming AI era that mustn't be underestimated.<br />

Another recent report from Fortune Business<br />

Insights predicted that the AI-powered storage<br />

market is poised to grow from $18.6 billion in<br />

2022 to a staggering $110.7 billion by 2030.<br />

To meet this huge demand, today's storage<br />

solutions are evolving quickly. They too are<br />

harnessing AI's strengths to optimise capacity<br />

for unstructured data and accommodate the<br />

specific needs of AI applications. However, the<br />

threat of cyberattacks looms over every aspect<br />

of today's technology industry, and the world of<br />

AI-powered storage is no different.<br />

The problem is that many types of storage<br />

are vulnerable to cyberattacks, especially<br />

from malware, and AI-powered storage is<br />

no exception. Ransomware in particular can<br />

be profoundly disruptive with victims often<br />

suffering considerable financial loss.<br />

Outlays include paying full or part of<br />

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MAGAZINE


TECHNOLOGY FOCUS: FOCUS:<br />

TAPE STORAGE<br />

"The only way to guard against such attacks is to make data<br />

inaccessible by storing a copy of critical information offline,<br />

and keeping another copy offsite in case of an on-premises<br />

disaster. Otherwise, if ransomware takes hold, it can encrypt<br />

all operational and customer-facing systems as well as<br />

primary and secondary backups - and potentially, bridge into<br />

third parties. It simply daisy-chains from one to another,<br />

bypassing cybersecurity defences in a matter of minutes."<br />

ransoms, data restoration costs, legal<br />

advice, compliance fines, and<br />

compensation to customers. Then on top of<br />

this, there's loss of sales revenue during<br />

downtime, and damage to reputation that<br />

can take months or perhaps years to repair.<br />

THE DAISY-CHAIN PROBLEM<br />

The only way to guard against such attacks is<br />

to make data inaccessible by storing a copy of<br />

critical information offline, and keeping<br />

another copy offsite in case of an on-premises<br />

disaster. Otherwise, if ransomware takes hold,<br />

it can encrypt all operational and customerfacing<br />

systems as well as primary and<br />

secondary backups - and potentially, bridge<br />

into third parties. It simply daisy-chains from<br />

one to another, bypassing cybersecurity<br />

defences in a matter of minutes.<br />

A ransomware attack last year against Danish<br />

services provider, CloudNordic, demonstrates<br />

just how devastating this can be. According to<br />

reports, attackers encrypted all disks on their<br />

servers, including primary and secondary<br />

backup systems, causing machines to crash<br />

and access to all data was lost.<br />

And ransomware isn't going away. The latest<br />

'State of Ransomware' report from Sophos<br />

states 59% of organisations experienced an<br />

attack in the last year and, of these, 63%<br />

received a ransom demand for $1 million<br />

dollars or more. Although, figures can be<br />

considerably higher. It recently transpired<br />

hackers demanded an eye-watering $200<br />

million dollars from Boeing after stealing<br />

sensitive data from its network last year.<br />

However, if organisations incorporated tape<br />

backup into their storage strategies they could<br />

protect and recover their data without breaking<br />

the bank, or succumbing to extortion attempts<br />

from criminals.<br />

WHY AN AIR GAP IS VITAL<br />

Tapes offer a vital last line of defence against<br />

ransomware attacks. They are portable,<br />

making it easy to take them both offline and<br />

offsite, thus creating a physical break or air<br />

gap that cannot be crossed by malware.<br />

Powerful data compression also helps to<br />

reduce storage requirements, and encryption<br />

protects data from theft or damage.<br />

Plus, to help meet stringent compliance<br />

regulations, data cartridge and drive<br />

technology provide a tamper-proof write-once,<br />

read-many (WORM) option which stores data<br />

in a non-rewritable format, designed to last for<br />

up to 30 years.<br />

Modern storage drives also enable rapid<br />

recovery in the event of an IT system breach,<br />

streaming back data much more quickly than<br />

from a public cloud. To start with, it's fast and<br />

simple to remove the tapes. Then, they can be<br />

transported quickly and securely from one data<br />

centre to another to ensure operations are up<br />

and running as soon as possible after an<br />

incident. Not just limited to ransomware or<br />

cyber breaches, this includes recovery after<br />

catastrophic system failures, natural disasters,<br />

and accidental deletion.<br />

With so much to recommend tape already,<br />

the justification is made more compelling by its<br />

affordability. It enables organisations to<br />

forecast and control costs far more effectively<br />

than using disks or cloud services. In fact, a<br />

recent Solutions North report found that LTO-9<br />

tape has a measurable ROI of up to 1856%<br />

when compared to cloud storage, and 501%<br />

compared to HDD, making tape arguably the<br />

lowest-cost storage method of achieving<br />

ransomware recovery best practices.<br />

Tape can help address the cybersecurity<br />

concerns for the age of AI, as organisations<br />

seek to strengthen data protection and<br />

minimise storage costs. Tape, the real hero,<br />

can play a critical and long-term role,<br />

shielding data from ransomware and other<br />

potentially harmful cyberattacks for years<br />

to come.<br />

More info: www.lto.org<br />

www.storagemagazine.co.uk<br />

@STMagAndAwards July/August 2024<br />

STORAGE<br />

MAGAZINE<br />

19


TRENDS:<br />

TRENDS: STORAGE MANAGEMENT<br />

WHEN THE GOING GETS COMPLEX, THE SMART<br />

ENABLE SELF-SERVICE<br />

FRED LHERAULT, CTO EMEA/EMERGING MARKETS AT PURE STORAGE, DESCRIBES HOW<br />

ORGANISATIONS CAN ADDRESS THE MOST PRESSING CHALLENGES CREATED BY EXPONENTIAL<br />

GROWTH IN DATA<br />

Storage management is quickly evolving.<br />

Driven by AI and digital transformation,<br />

data centres must handle massive data<br />

growth, unprecedented application agility<br />

requirements, spiralling complexity, plus skills<br />

shortages and soaring energy costs.<br />

It's not so much a sea change as a perfect<br />

storm - but that brings opportunities for<br />

improvement. Organisations can modernise<br />

their IT infrastructure and operations to take<br />

advantage of a new era in storage<br />

management built around policy-based<br />

management, self-service provisioning and<br />

automated storage-as-code approaches.<br />

In this article I drill down into the challenges of<br />

storage management on the road to digital<br />

transformation and the leading-edge solutions<br />

that can bring big advantages to organisations<br />

that deploy them.<br />

THE DATA CHALLENGE<br />

Of the fundamentals that impact storage<br />

management, our relationship with data is<br />

crucial. Since 2010 the average annual rate of<br />

data growth has been around 38%, according<br />

to Statista. That includes some peak years -<br />

such as during the pandemic - when data<br />

creation spiked, with a total predicted volume<br />

of 181 zettabytes globally by 2025. This is a<br />

staggering amount, with no signs of slowing<br />

down. Deployed storage has tracked increased<br />

data volume, with 6.7 zettabytes installed in<br />

2020 - bearing in mind a lot of data created is<br />

not retained - and an annual growth rate of<br />

19% predicted to 2025.<br />

Planning for such rates of data growth is a<br />

headache for enterprises, especially with the<br />

traditional investment and depreciation cycle. In<br />

the past, being able to accommodate<br />

unplanned requirements meant having to hold<br />

extra hardware in reserve. At the same time,<br />

soaring electricity costs have driven the need for<br />

better use of energy in the data centre. IT<br />

organisations now also need to focus on<br />

efficiency and sustainability of their<br />

infrastructure.<br />

The act of storage provisioning was also a time<br />

(and headcount) consuming process,<br />

particularly in organisations vertically-segmented<br />

between business departments and IT's sub-units<br />

of software, servers, storage and networking.<br />

Requests to deploy and provision storage<br />

necessitated a tortuous route from requesting<br />

units to storage admins. Often the organisation<br />

needed many admins with multiple skills to<br />

manage numerous storage environments across<br />

several storage vendors and technology. All of<br />

this could easily take weeks.<br />

WHEN THE GOING GETS COMPLEX…<br />

Dealing with data growth and increased<br />

application complexity previously meant<br />

throwing extra resources at the problem in the<br />

form of additional storage administrators.<br />

However, to simply increase storage admin<br />

headcount is not only inefficient, but practically<br />

impossible in today's IT landscape. The skills to<br />

manage multiple legacy storage arrays often<br />

don't exist or are very costly to hire. Not only this,<br />

but modern organisations want their employees<br />

to be focused on innovation, increasing<br />

productivity and customer experience, rather<br />

than day-to-day provisioning tasks.<br />

Today, labour-intensive approaches to storage<br />

management no longer make sense. The old<br />

vertically-segmented paradigm of IT<br />

management has melted away in the face of<br />

new IT architectures. We are in transition - via<br />

digital transformation - to new norms that<br />

include cloud operating models and<br />

infrastructure-as-code with storage specified as<br />

part of the application development and<br />

deployment process. Agility and speed of<br />

delivery are now more important than ever and<br />

organisations are expected to be able to adapt<br />

to new requirements swiftly.<br />

…THE SMART ENABLE SELF-SERVICE<br />

Where dedicated storage resources are<br />

employed, organisations want to significantly<br />

increase the volume of storage managed per<br />

FTE. But, crucially to the new paradigms, much<br />

storage provisioning passes over to<br />

development phases of application<br />

deployment, triggerable by self-service selection<br />

of storage performance profiles or coded in via<br />

APIs. With new application deployment models<br />

such as containerisation, storage resources are<br />

defined as part of the application configuration<br />

file, designed to be deployed automatically by<br />

the orchestration platform.<br />

Here, applications spin up and scale rapidly<br />

with storage requirements built into those<br />

lifecycles, and at a rate often beyond what<br />

humans can manage manually. At such a<br />

speed of operations, storage management has<br />

20 STORAGE July/August 2024<br />

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MAGAZINE


TRENDS:<br />

TRENDS: STORAGE MANAGEMENT<br />

"Today, labour-intensive approaches to storage management no longer make sense. The<br />

old vertically-segmented paradigm of IT management has melted away in the face of<br />

new IT architectures. We are in transition - via digital transformation - to new norms that<br />

include cloud operating models and infrastructure-as-code with storage specified as part<br />

of the application development and deployment process."<br />

to work via pre-set policy, auto-provisioning<br />

and auto-scaling.<br />

STORAGE MANAGEMENT IN THE<br />

DIGITAL TRANSFORMATION ERA<br />

The future of storage management centres on<br />

customer-set storage performance profiles<br />

selected via self-service or entirely automated in<br />

the application environment via storage-ascode<br />

and orchestrators.<br />

Smart IT organisations will transform the role<br />

of the storage administrator to look like a<br />

product manager. This means defining storage<br />

"products" through abstraction concepts such as<br />

storage classes and policies. This also means<br />

enabling self-service by the organisations'<br />

internal customers and orchestration platforms<br />

rather than being the person that provisions<br />

storage objects, leaving the new storage<br />

product manager free to manage fleets of<br />

devices rather than individual storage arrays,<br />

monitor the use of the existing services and<br />

create new offerings.<br />

To enable this cloud operating model, some<br />

storage vendors can offer platforms with which<br />

storage admins can manage and add capacity<br />

to their fleet of storage devices non-disruptively,<br />

as well as define classes of storage, policies<br />

and availability zones to be made available to<br />

their consumers. Meanwhile, developers that<br />

use infrastructure-as-code platforms can specify<br />

the class of storage they want for an<br />

application, code it into templates, test it and<br />

deploy it.<br />

For fully-automated containerised<br />

environments, businesses should look for the<br />

leading enterprise-grade Kubernetes data<br />

platform for modern applications. This will<br />

provide storage management for Kubernetes<br />

clusters with automated deployment and<br />

scaling of persistent storage, plus data<br />

protection. Some solutions even include data<br />

services on top of this, such as a curated set of<br />

databases for use in Kubernetes environments,<br />

which deploy with just one click of a button,<br />

saving a huge amount of time for developers.<br />

Note however that enabling self-service while<br />

still being dependent on long purchasing and<br />

delivery cycles leaves the organisation open to<br />

risk. Fully embracing these concepts means<br />

consuming the underlying storage platforms asa-Service,<br />

to enable rapid scale where needed,<br />

enable flexibility, but also avoid investing in<br />

hardware ahead of when it is actually needed.<br />

Businesses should look not only at vendor's<br />

technology but also their ability to provide their<br />

platforms through flexible, on-demand<br />

consumption models.<br />

HOW CAN YOU ACHIEVE SEAMLESS,<br />

MODERN STORAGE MANAGEMENT?<br />

Some storage vendors can indeed offer all of<br />

the above, the benefit of working with a<br />

single storage supplier is that<br />

integrated product sets create<br />

efficiencies all through the stack.<br />

All flash storage arrays linked<br />

across a single operating<br />

environment means workloads<br />

can be managed at scale across<br />

the business from a single view,<br />

seamlessly alongside a Kubernetes data<br />

platform and all the self service storage<br />

functionality a modern business needs.<br />

There are also huge benefits in utilisation and<br />

energy efficiency. Some all-flash vendors can<br />

offer up to 85% increased energy efficiency<br />

compared to competing all-flash products,<br />

and a much smaller footprint to maximise data<br />

centre efficiency. Finally, working with a vendor<br />

that can offer all of this through a flexible, SLAbacked<br />

storage as-a-Service offering that<br />

features guarantees around energy usage,<br />

zero data migrations and non disruptive<br />

upgrades is the key to achieving seamless,<br />

modern storage management.<br />

More info: www.purestorage.com<br />

www.storagemagazine.co.uk<br />

@STMagAndAwards July/August 2024<br />

STORAGE<br />

MAGAZINE<br />

21


MANAGEMENT: AI & ROI<br />

AI: FROM DATA TO DOLLARS<br />

JIM LIDDLE, CHIEF INNOVATION OFFICER AT NASUNI, EXPLAINS HOW TO BETTER MEASURE THE ROI OF<br />

ARTIFICAL INTELLIGENCE<br />

The storage industry has been flooded with<br />

the promises of new technologies ever<br />

since the modern AI craze erupted<br />

eighteen months ago. Every time this<br />

movement appears to hit its peak, a new<br />

model or capability is introduced to the market<br />

- kicking up a flurry of buzz terms and hype all<br />

over again.<br />

It's this exact ebb and flow that demands<br />

enterprises take a step back and reevaluate<br />

their AI strategies. After all, the cost of both<br />

publicly available and privately maintained AI<br />

solutions are proving to be higher than<br />

anticipated: token, GPU, and energy costs are<br />

rising as demand exceeds supply. Executives<br />

also expect tangible, measurable results for<br />

their investments, leaving IT teams to find<br />

answers with little to no guidance.<br />

Though it's still too early to measure the hard<br />

ROI of AI initiatives, there are certain results<br />

that enterprises can quantify. As a company<br />

that is deeply entrenched in the business of<br />

data, Nasuni is always assisting customers with<br />

how they can get the most out of their data<br />

sets, be it for AI or other use-cases. Our advice<br />

on AI, for the time being, is to focus on its soft<br />

ROI, since this will point your organisation<br />

toward a sustainable, hard-ROI-oriented future<br />

AI strategy.<br />

Here's why this makes sense:<br />

AI is far more efficient when used to<br />

complement human intelligence. Instead<br />

of looking at which roles within your<br />

organisation you can replace with AI,<br />

consider where and how these tools<br />

might be able to help your people work<br />

more efficiently.<br />

<br />

There are certain advantages to AI that you<br />

simply cannot quantify. For example,<br />

salespeople or technical engineers who<br />

need to generate a quick pitch or email<br />

during the workday can enlist the help of<br />

an AI tool to produce a first draft. In this<br />

instance, the tools are directly impacting<br />

the productivity of your employees.<br />

By countering the fear and uncertainty<br />

employees normally associate with<br />

adopting AI tools, you will ease the cultural<br />

shift. Employees will rest assured that AI can<br />

make them better at their jobs, not replace<br />

them.<br />

As you integrate AI tools to gather more<br />

intelligence regarding customer sentiment<br />

and preferences, you will grow and sharpen<br />

your understanding of what your customers<br />

want and need.<br />

You will gain valuable AI experience and<br />

start to understand how and where AI can<br />

be best deployed within your organisation.<br />

It's this form of ROI that enterprises around the<br />

world should all be aiming for: more productive<br />

and efficient users, contributing to a more<br />

productive and efficient organisation. And, to<br />

properly leverage AI to generate higher value<br />

contributions, companies need to first look<br />

inwards. After all, an enterprise's data<br />

infrastructure and management strategy is the<br />

foundation to start measuring the true benefits<br />

of AI investments.<br />

More info: www.nasuni.com<br />

22 STORAGE July/August 2024<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


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INTERVIEW: ZAVEIT<br />

AT YOUR SERVICE<br />

AFTER PICKING UP A 'ONE TO WATCH' AWARD LAST YEAR,<br />

ZAVEIT WON THE 'INNOVATOR OF THE YEAR' CATEGORY AT<br />

THIS YEAR'S STORAGE AWARDS. STORAGE MAGAZINE EDITOR<br />

DAVID TYLER SPOKE TO THE COMPANY'S CEO, LARS OLAV<br />

HABBERSTAD, TO CATCH UP ON A BUSY YEAR<br />

David Tyler: We last spoke around a<br />

year ago when you had just won<br />

your first Storage Award - for<br />

anyone who wasn't reading the magazine<br />

then, can you recap some of your<br />

own history and background<br />

and how ZaveIT came to be?<br />

Lars Olav Habberstad: I<br />

come from the storage and<br />

backup industry, where I<br />

spent many years working<br />

with everything from<br />

mainframes to Unix<br />

systems and even<br />

supercomputers - it was a<br />

very steep learning curve!<br />

I'd been coding since I<br />

was 13 so I loved all that.<br />

At one point I developed<br />

some software for<br />

moving data from disk<br />

to tape - back then it<br />

wasn't normal to<br />

backup to disk<br />

because it was<br />

super-expensive.<br />

One of our<br />

biggest clients<br />

for that was<br />

Credit Suisse,<br />

who even back<br />

in the early<br />

2000s were<br />

backing up a<br />

petabyte of<br />

data.<br />

I then went on<br />

to start Purity in<br />

2008, which was one of the first<br />

organisations seriously promoting the<br />

concept of 'green IT'. We were going into<br />

data centres, looking at the storage and<br />

compute systems and making suggestions<br />

on how they could be making savings and<br />

improving efficiency.<br />

After 5 or 6 years having some huge<br />

successes with Purity, we decided to take it<br />

a step further and move over to cloud<br />

services. We'd seen a few backup vendors<br />

who had successfully offered backup-as-aservice<br />

to the SMB market and we saw the<br />

opportunity to do the same for enterprise<br />

customers, because that was who we were<br />

used to working with. We found some<br />

great software from Commvault and built<br />

a service on top of it, and then did the<br />

same with Zerto. We were also among the<br />

first in Europe to use Cloudian. Then we<br />

were able to build storage-as-a-service,<br />

backup-as-a-service and disasterrecovery-as-a-service,<br />

and had great<br />

success with that: Purity actually went from<br />

zero cloud service offerings to around<br />

60% cloud within just a few years.<br />

DT: So what was the next step, from Purity<br />

to ZaveIT?<br />

LOH: We actually sold Purity in 2017, and<br />

I took some time off to consider my future<br />

plans.mWe had been a reseller and MSP<br />

ourselves, of course, so I was very aware<br />

of many of the issues that resellers faced.<br />

In order to 'downscale' these enterprise<br />

products so as to sell them to SMBs, there<br />

was definitely a need for automation. In<br />

addition there might be six or seven<br />

24 STORAGE July/August 2024<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


INTERVIEW: ZAVEIT<br />

" I think even today many VARs almost don't dare try to sell services because often they<br />

don't properly understand what it is they're supposed to be selling: they're used to just<br />

buying and selling 'stuff'. Services sales is a very different approach than selling products:<br />

it can be far more complex. Our platform actually helps them get past this by integrating<br />

with the distributors, helping them pick products or even build their own products, turn it<br />

into a service, give it a nice look-and-feel, and put it into their own marketplace, or even<br />

offer it as a customer portal."<br />

different systems we had to work around to<br />

deal with our customers, from CRM to<br />

ticketing and accounting in the<br />

background - it's a lot of work, and highly<br />

error-prone!<br />

This was when I started to think about a<br />

platform specifically tailored for MSPs and<br />

IT resellers/VARs. Around that time<br />

everyone was talking about their APIs, but<br />

frankly most of them at that time were<br />

effectively useless. Coming into 2020,<br />

most systems were starting to offer decent<br />

APIs, and that's when we began to think<br />

'Yes, this is possible, we can build this.'<br />

DT: And what was the benefit to the<br />

resellers of a platform like yours? Did you<br />

have to do a bit of an education job at<br />

first to explain the proposition?<br />

LOH: I think even today many VARs<br />

almost don't dare try to sell services<br />

because often they don't properly<br />

understand what it is they're supposed to<br />

be selling: they're used to just buying and<br />

selling 'stuff'. Services sales is a very<br />

different approach than selling products: it<br />

can be far more complex.<br />

Our platform actually helps them get<br />

past this by integrating with the<br />

distributors, helping them pick products or<br />

even build their own products, turn it into<br />

a service, give it a nice look-and-feel, and<br />

put it into their own marketplace, or even<br />

offer it as a customer portal.<br />

DT: Explain why the customer portal<br />

concept is so attractive for your users.<br />

LOH: It's interesting: I actually believe that<br />

for the 'first contact' with a customer, it is<br />

still best to do it the old-fashioned way:<br />

you have to call them, and win them over<br />

as your customer - but once you've got<br />

past that point, after that, the customer<br />

simply wants to be able to buy from you<br />

easily. Neither side wants to be calling<br />

each other every week. Younger users, in<br />

particular, can be very resistant to the idea<br />

of being 'sold to'.<br />

This is a key advantage of a customer<br />

portal: let's say you sell some cloud<br />

services to a customer, and that customer<br />

also has requirements for things like wifi,<br />

hardware, keyboards, or whatever -<br />

previously, the chances are they will buy<br />

those items from someone else - often one<br />

of the global selling sites. But with the<br />

portal, it's a really easy option to add all<br />

those peripheral products in there as well,<br />

and grow your revenues a lot in that way.<br />

This is a really smart way for VARs to<br />

operate.<br />

DT: And what about the offering to MSPs?<br />

LOH: In essence we offer MSPs exactly the<br />

same thing, with exactly the same benefits,<br />

but of course we focus more on<br />

deployments: MSPs of course have 'bigger'<br />

needs. A good example is how we work<br />

with NODE4 now, who have a channel<br />

with around 200 of what they call subresellers.<br />

We automate their entire<br />

process: a customer clicks Buy, and the<br />

entire chain is automated from buyer<br />

through sub-reseller back to Node4. That<br />

saves a lot of money, and increases<br />

customer satisfaction - one of the main<br />

customer complaints has always been<br />

about the time it can take from placing an<br />

order to completion.<br />

So overall what we are offering is<br />

efficiency gains and time/cost savings,<br />

obviously, but also a chance for our users<br />

to easily offer a larger range of products<br />

and services. And it's important to<br />

remember that ZaveIT is not just about<br />

services, it's the total approach: you can<br />

do orders and ticketing etc. all within the<br />

platform, without having to go to lots of<br />

different webpages or whatever.<br />

As SaaS has helped to establish<br />

confidence in the idea of the whole as-aservice<br />

approach, that has encouraged<br />

VARs to recognise that they pretty much<br />

have to look at offering services in order<br />

to remain competitive - the market is<br />

moving towards a point of offering one<br />

place to build, sell and manage those<br />

services, and that's where ZaveIT<br />

comes in.<br />

More info: www.zaveit.io<br />

www.storagemagazine.co.uk<br />

@STMagAndAwards July/August 2024<br />

STORAGE<br />

MAGAZINE<br />

25


TECHNOLOGY: STREAMING<br />

FULL STREAM AHEAD<br />

GRACE ENSELL, PROJECT MANAGER AT WESTERN DIGITAL, LOOKS AT THE ROLE OF EMBEDDED<br />

STORAGE IN THE NEW ERA OF STREAMING ENTERTAINMENT<br />

As the Video-on-Demand (VoD) content<br />

market continues to grow, so does the<br />

UK's rising appetite for streaming services<br />

and technologies. With over 200 streaming<br />

services currently available worldwide, the<br />

entertainment landscape has shifted from the<br />

big screen to smaller devices - helped in part by<br />

the rise of 5G.<br />

As content becomes increasingly accessible<br />

on handheld devices, data storage solutions<br />

will continue to drive and enable VoD<br />

accessibility, ensuring that the entertainment of<br />

the future is right at consumers' fingertips.<br />

The introduction of 5G and its high-speed<br />

and low-latency capabilities has paved the way<br />

for live video streaming to mobile devices in<br />

HD, UHD and 8K resolutions - all of which<br />

have delivered content seamlessly without<br />

buffering or loading. However, while 5G is<br />

enhancing video quality on handheld devices,<br />

there's rising demand for more efficient and<br />

robust storage solutions to keep pace with clear<br />

quality and storage-hungry content.<br />

Statista research revealed that nearly 70% of<br />

the US digital<br />

audience stream videos on their smartphones<br />

- a trend mirrored in the UK and worldwide.<br />

Additionally, with 87% of UK adults owning a<br />

smartphone, a further surge in VoD content<br />

consumption on handheld devices in the<br />

future can be anticipated. As the need to<br />

enhance streaming quality continues, both<br />

device providers and streaming services must<br />

protect their investment with effective data<br />

storage solutions to support the evolving<br />

entertainment experience.<br />

From a consumer's perspective, this means<br />

more reliable and faster downloads and a<br />

seamless streaming experience. In this current<br />

5G era where embedded solutions are<br />

pioneering the digital landscape, data storage<br />

plays a fundamental role in re-shaping the<br />

future of streaming.<br />

Undoubtedly, global streaming services will<br />

continue to compete for new and original<br />

content to excite existing subscribers and draw<br />

new audiences. However, these vast content<br />

libraries increasingly demand secure and<br />

effective storage solutions. This is especially so<br />

as streaming platforms continue to diversify<br />

their offerings, resulting in a spike in data<br />

volumes and the rise of significant storage<br />

challenges - particularly at the edge. It wouldn't<br />

be surprising to see smart devices have an<br />

average of 1TB of storage in the future to<br />

manage the growth of streaming data. In fact,<br />

a typical two-hour long movie in HD, for<br />

example, takes up about 6GB of storage.<br />

Along with this ever-increasing data volume<br />

comes significant demand for newer interfaces,<br />

flash-based storage, higher capacities with<br />

faster performance, longer data retention,<br />

and increased endurance and reliability.<br />

This level of performance will also play<br />

a crucial role when it comes to<br />

customer experience. In order to<br />

mitigate potential subscription fatigue and<br />

enhance customer loyalty, streaming platforms<br />

will need to focus on delivering a seamless<br />

digital experience. The expectation is that smart<br />

and handheld devices should provide an<br />

experience as seamless as the experience is<br />

with viewing on laptops and TV's.<br />

As the streaming landscape continues to<br />

evolve, there is a heightened focus on<br />

enhancing visual data. Streaming platforms are<br />

updating their content production guidelines,<br />

which influences content creation and the<br />

choice of camera production houses use, as a<br />

result. Over the next several years, consumers<br />

will witness the transition from 4K (3840 x<br />

2160 pixels) to 8K (7680 x 4320 pixels), even<br />

12K (12,288 x 6480 pixels) and beyond. While<br />

this advancement may offer a more immersive<br />

televisual and cinematic experience, it also<br />

presents challenges for handheld device<br />

streaming.<br />

To keep up with this evolution, smartphones<br />

and other mobile devices will require<br />

accelerated data processing capabilities.<br />

Additionally, flash memory will be imperative in<br />

maintaining ever-growing content quality -<br />

especially during the move from 4K to 8K. This<br />

may even extend to 10K or even 12K in the<br />

future, accompanied by heightened visual<br />

demands that may bring new and innovative<br />

ways of filmmaking.<br />

As the global streaming landscape continues<br />

to transform, driven by the escalating demands<br />

of consumers for subscription services, the role<br />

of data remains key in shaping the market.<br />

Data storage solutions will continue to drive<br />

and enable subscription video on demand<br />

(SVoD) accessibility via smart and handheld<br />

devices. With it, it ensures that entertainment of<br />

the future isn't far from reach.<br />

More info: www.westerndigital.com<br />

26 STORAGE July/August 2024<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


OPINION:<br />

OPINION: CYBER PROTECTION<br />

SHRINKING THE CYBERATTACK THREAT WINDOW<br />

ERIC HERZOG OF INFINIDAT DESCRIBES HOW THE COMPANY'S RECENTLY LAUNCHED INFINISAFE<br />

AUTOMATED CYBER PROTECTION OFFERING CAN HELP PREPARE YOUR BUSINESS FOR CYBERATTACKS<br />

place at some point - this is a somewhat<br />

inevitable situation for enterprises to<br />

acknowledge - the question now for security<br />

administrators becomes less about attack<br />

prevention and one of attack recovery. How<br />

can storage experts shrink the window of<br />

threat to their organisations once security<br />

systems have been compromised? And how<br />

do they minimise the impact of a cyberattack<br />

both internally and externally?<br />

The threat of a cyberattack has become<br />

so pronounced that in the 2023 survey<br />

of Fortune 500 CEOs, cybersecurity<br />

was cited as the #2 threat to their<br />

companies. These incidents are on the rise.<br />

As Professor Stuart Madnick from MIT wrote<br />

in a recent research paper, the number of<br />

data breaches between 2022 and 2023<br />

rose by 20% and this frequency continues to<br />

increase. It's not surprising because hackers<br />

want to wreak havoc and, in our data-driven<br />

society, breaches cause extensive damage<br />

and long-lasting suffering to enterprises and<br />

individuals alike.<br />

So, if enterprises are investing millions of<br />

pounds into their cyber protection armour and<br />

disaster recovery strategy, why are hackers still<br />

managing to profit from data disasters? One<br />

of the big contributors to organisational<br />

vulnerability is the lack of integration between<br />

primary and secondary storage infrastructure<br />

and the data centre-wide cyber security<br />

software applications employed to spot<br />

suspicious activity.<br />

MINIMISING IMPACT<br />

If we assume that a cyberattack will take<br />

It's impossible to keep cyberattacks quiet.<br />

New laws and regulations for reporting cyber<br />

incidents for public companies in the USA and<br />

specific regulations pertaining to and written by<br />

the European Union, have made knowledge of<br />

these attacks highly visible to the public.<br />

Part of the problem is that traditional storage<br />

backup methods using immutable snapshots<br />

are only effective to a point, because snapshot<br />

schedules are not automated. This means they<br />

are not running constantly and may even<br />

require manual intervention, which leaves<br />

dangerous gaps in data protection.<br />

Even replication means that data is available<br />

but not really protected, because once it is<br />

corrupted or encrypted, the compromised data<br />

can also be replicated, potentially causing<br />

even more havoc. Overcoming these problems<br />

is not a new challenge and has been part of<br />

the disaster recovery challenge for many years.<br />

Enterprises have been trying to protect<br />

themselves from these threats, typically by<br />

employing teams of people to monitor and<br />

manage their cybersecurity. In spite of this, it<br />

can still take hours to determine if someone<br />

should call a storage admin and say, "We<br />

detected something in server x, why don't you<br />

snapshot the data as soon as possible?".<br />

The reality is that this call often never<br />

happens, leaving the vulnerability window wide<br />

28 STORAGE July/August 2024<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


OPINION:<br />

OPINION: CYBER PROTECTION<br />

"Part of the problem is that traditional storage backup methods using immutable<br />

snapshots are only effective to a point, because snapshot schedules are not automated.<br />

This means they are not running constantly and may even require manual intervention,<br />

which leaves dangerous gaps in data protection. Even replication means that data is<br />

available but not really protected, because once it is corrupted or encrypted, the<br />

compromised data can also be replicated, potentially causing even more havoc."<br />

open for attackers to proliferate data<br />

corruption, encryption, or other attack vectors<br />

against enterprise data. For instance, if<br />

immutable snaps are taken four times a day,<br />

that means up to a 6-hour RPO (recovery<br />

point objective). Today, the amount of data<br />

that could be compromised in that timeframe<br />

can ruin a business.<br />

To help ameliorate these issues Infinidat has<br />

developed a unique new solution to solve this<br />

longstanding problem and reduce the threat<br />

window. InfiniSafe Automated Cyber Protection<br />

(ACP) is unique in allowing enterprises to<br />

regain control of the chaos that cyberattackers<br />

bring on, saving time, money and risks to<br />

reputation. It is available free for users of the<br />

new InfiniBox G4 family of InfiniBox and<br />

InfiniBox SSA enterprise storage solutions and<br />

has already been given rave reviews by<br />

storage and security industry analysts across<br />

the world.<br />

According to Krista Macomber, Research<br />

Director at the Futurum Group, "Infinidat's<br />

complete solutions have taken the lead by<br />

leveraging the syslog of security<br />

technologies, such as SIEM and SOAR to<br />

detect and respond to anomalies that belie<br />

potential threats."<br />

Storage analyst firm founder Chris Evans of<br />

Architecting IT, said, "Infinidat has carved out a<br />

unique leadership position as the only storage<br />

vendor to offer an automated enterprise<br />

storage cyber protection solution that<br />

seamlessly integrates with cyber security<br />

software applications."<br />

Andrew Buss, Senior Research Director, EMEA<br />

Future of Digital Infrastructure at IDC<br />

commented that "Infinidat has built on its<br />

proven and scalable storage platform to deliver<br />

a storage architecture that can deliver not only<br />

on today's demanding requirements, but also<br />

on future storage needs as application<br />

demands continue to inexorably increase."<br />

HOW DOES INFINISAFE ACP WORK?<br />

InfiniSafe ACP works to reduce the cyberattack<br />

threat window to enterprise data at the speed<br />

of compute, by automatically triggering a<br />

protection scheme to create immutable<br />

snapshots of any data within the InfiniBox SSA<br />

and InfiniBox platforms. These requests come<br />

directly from the enterprises' cyber security<br />

software environments, the SOC, SIEM or<br />

SOAR, as soon as any concerning changes or<br />

events are detected.<br />

Application environments like these have<br />

extensible interfaces and so tying them together<br />

with the well-defined InfiniSafe reference<br />

architecture provides a fully automated set of<br />

seamless capabilities. These capabilities can be<br />

orchestrated to proactively and quickly create<br />

immutable snapshots to protect the most<br />

critical primary data assets.<br />

InfiniSafe Cyber Detection can be integrated<br />

with ACP to take the process to the next step.<br />

InfiniSafe Cyber Detection performs deep<br />

scanning of block, file, and database stores by<br />

presenting immutable snapshots to a powerful<br />

AI-based scanning engine. This validates the<br />

data integrity and through AI-based machine<br />

learning, can identify any malicious changes as<br />

a result of the cyberattack. More importantly,<br />

the scanning process uses more than 200 data<br />

points to determine which data may have been<br />

compromised, with 99.99% accuracy.<br />

This ensures that any additional forensics are<br />

highly defined and easy to act on, by<br />

minimising any possible false positives. You<br />

need to be fast and accurate when dealing<br />

with a cyber event. Such a rapid, automated<br />

response means that full recovery from an<br />

attack can be guaranteed for entire snapshots<br />

of data, regardless of volumes.<br />

Being prepared for cyberattacks is everything<br />

today. It's not a matter of if cyber attackers will<br />

strike, it's a matter of when and how often. Bad<br />

actors will attempt to create chaos and gain<br />

leverage over your most critical data assets if<br />

you are not prepared. Knowing the state of<br />

your data by proactively keeping it protected<br />

beyond scheduled events, is a key component<br />

to reducing the threat window, gaining back<br />

leverage, and thwarting those looking to extort<br />

you by compromising your data. Now<br />

InfiniSafe ACP is making these goals easier for<br />

every enterprise to achieve.<br />

More info: www.infinidat.com<br />

www.storagemagazine.co.uk<br />

@STMagAndAwards July/August 2024<br />

STORAGE<br />

MAGAZINE<br />

29


MANAGEMENT: IT STRATEGIES<br />

BEYOND THE TECHNOLOGY<br />

MARK LEWIS, HEAD OF<br />

PRODUCT MARKETING AT<br />

ZADARA, LOOKS AT THE<br />

EVOLUTION OF STORAGE AND<br />

COMPUTE IN THE AGE OF<br />

MODERN APPLICATIONS, AND<br />

HOW ORGANISATIONS CAN<br />

THRIVE IN AN INCREASINGLY<br />

DIGITAL WORLD<br />

IT infrastructure - the hardware,<br />

software, and data centres necessary to<br />

support the computing needs of an<br />

organisation - continue to evolve and<br />

change, with centralised and<br />

decentralised strategies floating in and<br />

out of favour every decade or so. Physical<br />

infrastructure, such as servers and storage<br />

devices, give way to virtual infrastructure,<br />

such as virtual machines, cloud services,<br />

and software-defined networking, and<br />

then the pendulum swings back again.<br />

Effective IT infrastructure, no matter the<br />

era, is essential for ensuring the security,<br />

and performance of an<br />

organisation's data.<br />

Today, one of the more critical<br />

discussions has come back<br />

around to the technical<br />

nuances of storage and<br />

computing. Terms like file,<br />

block, and object storage are<br />

commonplace, yet in this<br />

world of what's the best<br />

option a key question arises:<br />

do organisations truly care<br />

about the type of storage they<br />

employ, or are performance<br />

and Total Cost of Ownership<br />

(TCO) taking precedence in<br />

business decisions?<br />

The evolving nature of<br />

technology and its user's needs<br />

are the key factors in why<br />

we continually<br />

reshape how<br />

we<br />

architect, implement, and manage IT<br />

solutions. While traditional architectures<br />

can take weeks or even months to deploy,<br />

the era of modern applications has<br />

ushered in a transformative shift. Today,<br />

deploying containers can be completed in<br />

a matter of seconds, with the agility to<br />

scale up or down as needed. And maybe,<br />

most importantly, it is our customers that<br />

have driven this required level of service.<br />

AN OBJECT LESSON<br />

For instance, consider the evolution of<br />

object storage within an organisation.<br />

Object storage is highly scalable and is<br />

well-suited for storing large amounts of<br />

unstructured data, such as multimedia<br />

files, documents, and backups. For many<br />

enterprises, object storage was initially<br />

adopted as a cost-effective solution for<br />

storing unstructured data. Today, object<br />

storage has matured to accommodate<br />

diverse applications and use cases. From<br />

managing petabytes of medical images<br />

to empowering application developers<br />

with its versatile interface, object storage<br />

has emerged as a cornerstone in modern<br />

IT ecosystems.<br />

Despite the industry buzz surrounding<br />

Solid State Drives (SSD) or flash storage,<br />

the overall storage landscape today still<br />

remains diverse. Hard Disk Drives and<br />

even tape storage continue to play<br />

pivotal roles, with tape finding renewed<br />

relevance in cloud environments and as a<br />

safe, air-gapped way to ensure data<br />

security. The narrative of storage, though<br />

important, extends beyond just hardware<br />

discussions - it encompasses the broader<br />

spectrum of computing.<br />

The traditional computing architecture,<br />

characterised by CPU, memory, and<br />

cache, has persisted for decades. Yet, in<br />

the era of modern applications and with<br />

30 STORAGE July/August 2024<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


MANAGEMENT: IT STRATEGIES<br />

"Today, the conversation goes beyond discussing the technical components of<br />

networking, storage and compute infrastructure. Really, at its core, it is about finding the<br />

best ways to deploy and manage applications that scale with the organisation's needs,<br />

are cost-effective, and ensure the business is agile and innovative to keep ahead of the<br />

competition. Equally important, in today's ever market-driven economy, is the avoidance<br />

of lock-in, which is of paramount importance and has all too often been an area where<br />

hyperscalers have in the past let customers down."<br />

emerging AI models, notwithstanding the<br />

increase in adoption of GPUaaS, the<br />

focus is increasingly shifting towards<br />

platforms rather than siloed services.<br />

Storage platforms provide an easy to use<br />

centralised management interface for all<br />

resources, allowing administrators to<br />

monitor, provision, and manage storage<br />

across different environments.<br />

NO LONGER EITHER/OR<br />

These platforms can optimise<br />

performance by intelligently distributing<br />

data across storage resources based on<br />

workload characteristics and needs. The<br />

emphasis lies not only on performance<br />

but also on flexible operational and<br />

capital expenditure models.<br />

The differences between on-premises<br />

and cloud environments have evolved<br />

into a hybrid-cloud model, blending the<br />

best of both worlds. It's no longer a<br />

question of either/or but rather a<br />

strategic coming together of resources to<br />

optimise efficiency and scalability.<br />

The multi-cloud paradigm is gaining<br />

prominence, offering organisations the<br />

flexibility of choice to leverage various<br />

cloud providers or Software as a Service<br />

(SaaS) platforms. However, questions still<br />

exist surrounding how to manage the<br />

complexity of multiple cloud providers<br />

most easily in terms of networking, data<br />

management, compliance, optimising<br />

costs, the latency that sometimes exists<br />

when transferring data between different<br />

clouds and ensuring data remains secure<br />

at rest and in transit - all of these<br />

challenges raise questions about the<br />

readiness of vendors, service providers,<br />

and cloud platforms to meet the demands<br />

of a multi-cloud environment.<br />

Today, the conversation goes beyond<br />

discussing the technical components of<br />

networking, storage and compute<br />

infrastructure. Really, at its core, it is<br />

about finding the best ways to deploy and<br />

manage applications that scale with the<br />

organisation's needs, are cost-effective,<br />

and ensure the business is agile and<br />

innovative to keep ahead of the<br />

competition. Equally important, in today's<br />

ever market-driven economy, is the<br />

avoidance of lock-in, which is of<br />

paramount importance and has all too<br />

often been an area where hyperscalers<br />

have in the past let customers down.<br />

As businesses continue to undergo the<br />

pursuit of digital transformation, aligning<br />

their IT strategies with the broader<br />

continually evolving business objectives<br />

ensures the goals of the organisation are<br />

supported, whether it's enhancing<br />

customer experience, improving<br />

operational efficiency, or driving revenue<br />

growth.<br />

EMPOWERING THE BUSINESS<br />

Achieving this alignment requires a holistic<br />

approach that considers not only the<br />

technical requirements of the IT<br />

infrastructure but also the objectives and<br />

priorities of the organisation. It involves<br />

close collaboration between IT leaders and<br />

business stakeholders to understand the<br />

unique challenges and opportunities facing<br />

the organisation and develop IT strategies<br />

that can effectively address them.<br />

Whether it's storage, compute, or the<br />

broader IT ecosystem, the goal remains<br />

the same: enabling organisations to<br />

thrive in an increasingly digital world. As<br />

technology continues to evolve, so too<br />

must our approaches to architecture,<br />

implementation, and management. It's<br />

not merely about speeds and feeds but<br />

rather about empowering businesses to<br />

achieve their goals efficiently and<br />

effectively in the ever-evolving landscape<br />

of modern IT.<br />

More info: www.zadara.com<br />

www.storagemagazine.co.uk<br />

@STMagAndAwards July/August 2024<br />

STORAGE<br />

MAGAZINE<br />

31


MANAGEMENT: DATA GOVERNANCE<br />

CURING YOUR DATA GOVERNANCE HEADACHES<br />

SYNITI'S HEAD OF PRESALES<br />

KEVIN WILD EXPLAINS WHAT<br />

MOST PEOPLE GET WRONG -<br />

AND HOW TO PUT IT RIGHT -<br />

WITH DATA GOVERNANCE<br />

How many times has someone told<br />

you that data is your<br />

organisation's most valuable<br />

asset? Although that's true, simply<br />

amassing vast quantities of data is not<br />

going to help your business grow. In fact<br />

having unruly data can actually have the<br />

opposite effect, with organisations that<br />

don't effectively manage their data often<br />

losing the competitive edge, with slower<br />

decision-making, compliance issues,<br />

delayed adoption of new technologies<br />

and more.<br />

This is widespread. A new UKI SAP User<br />

Group survey (info.syniti.com/ukisug-<br />

2024-survey) reports that 82% of<br />

respondents have data management<br />

challenges that will slow their<br />

organisation's adoption of AI<br />

technologies. In the same study, 73% say<br />

compliance is their main data<br />

management concern. Think of the<br />

potential that is being missed out on,<br />

along with the legal risks. All because<br />

data is not working for them.<br />

Although data governance headaches<br />

are created by users throughout the<br />

organisation, it's often the IT team that is<br />

called in to clean up. With that in mind,<br />

here are some common warning signs<br />

that show you need to overhaul your<br />

organisation's data governance:<br />

You lack a complete view of your data<br />

landscape: do you know what data your<br />

business collects, where it is stored, and<br />

who has access to it? If not, then data<br />

governance will always be challenging for<br />

your organisation. How can you<br />

effectively govern your data if you don't<br />

know where it is or what information it<br />

includes? You can't.<br />

You're up against GDPR, CCA and other<br />

regulatory demands: the General Data<br />

Protection Regulation and similar<br />

legislation hold businesses responsible for<br />

protecting consumer data. Compliance<br />

with these laws is critical, as the fines for<br />

violations can be severe. Failing to<br />

comply can also lead to reputational<br />

32 STORAGE July/August 2024<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


MANAGEMENT: DATA GOVERNANCE<br />

"Does the mere thought of migrating your data to a new<br />

platform send chills down your spine? Migrating even the<br />

most well-organised business data is a daunting task.<br />

Moving siloed, disjointed, poorly governed information to<br />

another solution can, in fact, make matters worse than if<br />

you had done nothing at all. Do yourself a favour and set<br />

the stage for a successful migration by first getting your<br />

data governance strategy in order."<br />

damage and falling customer trust. But<br />

staying GDPR compliant and meeting the<br />

demands of these regulatory acts can be<br />

tough, especially if your data governance<br />

strategy is in disarray.<br />

Your analytics team is struggling with<br />

untrustworthy data: analytics teams cannot<br />

support business processes if they don't<br />

have access to high-quality, trustworthy<br />

data. Determining whether your data<br />

quality is hindering your analytics<br />

processes is relatively easy-all you have to<br />

do is talk to your team. If your analysts<br />

have concerns about data quality,<br />

accessibility, or usability, it may be time to<br />

reassess your data governance strategy.<br />

Your siloed data has created a metadata<br />

mess: organising your metadata is a<br />

significant step towards better data<br />

governance. These small bits of<br />

information give better visibility and can<br />

be used to gather valuable insights.<br />

However, for metadata to really work for<br />

you, you must ensure your data isn't siloed<br />

across multiple disparate platforms.<br />

Similar categories of data scattered<br />

around your network can lead to a fullblown<br />

metadata mess.<br />

You're dreading a data migration: does<br />

the mere thought of migrating your data<br />

to a new platform send chills down your<br />

spine? Migrating even the most wellorganised<br />

business data is a daunting<br />

task. Moving siloed, disjointed, poorly<br />

governed information to another solution<br />

can, in fact, make matters worse than if<br />

you had done nothing at all. Do yourself<br />

a favour and set the stage for a successful<br />

migration by first getting your data<br />

governance strategy in order.<br />

THREE ESSENTIAL STEPS<br />

If what you've read so far seems familiar,<br />

it is time to optimise your data<br />

governance strategy. Here's how:<br />

1. Data First - prioritise your data<br />

Get to know your data. Focus effort on<br />

business-critical data, and the data that<br />

must be as accurate as possible first.<br />

Understand how that data links to your<br />

organisation's business objectives, how it<br />

supports decision-making, and where<br />

poor data accuracy has the most impact.<br />

And then drill down into how accurate<br />

that priority data is now, find out who<br />

owns it, and to what extent your business<br />

is being impacted by inaccuracy.<br />

2. Set meaningful goals<br />

We'd all love 100% accurate data (and<br />

actually some data does need that level of<br />

accuracy), but as data is ever-changing it<br />

may not be possible to guarantee that every<br />

single piece of data is correct. What level of<br />

inaccuracy can your business tolerate?<br />

3. Bring in the C-suite<br />

The C-suite should be bothered about<br />

data quality: ultimately it impacts the<br />

bottom line. Securing C-suite ownership of<br />

data objectives shows the leadership team<br />

is serious about data accuracy, and helps<br />

the rest of the organisation to understand<br />

the goals, and gives incentive to work<br />

towards them. Buy-in at all levels also<br />

means that it is not left to the IT team to<br />

guarantee data accuracy.<br />

With a strong data governance strategy in<br />

place, and with data headaches soothed,<br />

it's actually much more likely that adopting<br />

new AI tools or embarking on that complex<br />

digital transformation programme will be<br />

successful. And instead of firefighting, IT<br />

teams can actually begin to drive the<br />

innovation that will help their organisations<br />

to realise the true value of their data.<br />

More info: www.syniti.com<br />

www.storagemagazine.co.uk<br />

@STMagAndAwards July/August 2024<br />

STORAGE<br />

MAGAZINE<br />

33


STRATEGY: AI<br />

AI FOCUS REQUIRES AN<br />

ON-PREM APPROACH<br />

MICHAEL MCNERNEY, SENIOR VICE PRESIDENT OF MARKETING AND<br />

NETWORK SECURITY AT SUPERMICRO, EXPLAINS WHY IT MAKES<br />

SENSE TO EQUIP YOUR ON-PREMISE DATA CENTRE WITH AI SERVERS<br />

AI is becoming a pervasive technology,<br />

requiring high-performance servers<br />

explicitly designed for AI training and<br />

inferencing. Organisations are faced with<br />

whether to use a public cloud infrastructure or<br />

purchase these systems and install them within<br />

an enterprise data centre. Several<br />

considerations must be considered for<br />

businesses to make an optimised choice and<br />

maximise their return on value.<br />

Much enterprise AI training relies on<br />

company data, which may be private to the<br />

organisation, or secured behind a firewall with<br />

specific permissions. Developing this within an<br />

on-premise data centre makes sense as an<br />

enterprise may have stricter requirements for<br />

their data than a public cloud, with more<br />

robust and customised cyber security<br />

measures in place.<br />

In many industries, data may only be stored in<br />

specific geographic locations. By keeping data<br />

onsite, businesses have total control of where<br />

the data is archived. When using a public cloud<br />

where data must be uploaded, there may not<br />

be a guarantee that such data storage<br />

guidelines can be adhered to, especially when<br />

considering cloud-based backups.<br />

When purchasing GPU servers, budgets and<br />

operating expenses need to be accurate. If<br />

not, the power required to run the servers<br />

may be detrimental to business expenditure.<br />

Conversely, basing AI infrastructure within a<br />

public cloud can result in unpredictable costs,<br />

especially when looking at the levels of data<br />

transference. In addition, reserving GPU<br />

instances without using them can also drive<br />

up costs.<br />

There are many types of GPU server<br />

available on the market today. A GPU server's<br />

specific configuration and capability may not<br />

be available in a public cloud. Acquiring<br />

servers configured for the type of AI training or<br />

inferencing workflows and based on an<br />

organisation's needs can result in lower costs<br />

and more satisfied employees and customers.<br />

Additionally, GPUs may not even be needed<br />

for some workloads in the AI pipeline. Today's<br />

newest CPUs have significant AI processing<br />

power on the CPU itself, which can lead to<br />

acceptable performance and lower costs for<br />

the servers.<br />

While there are various methods to estimate<br />

the cost of training a model of a particular<br />

size and number of GPUs available, many<br />

need to be continuously retrained with<br />

updated parameters and data to improve<br />

inference accuracy. However, retraining<br />

mechanisms can take as long as the original<br />

training, depending on how much new data is<br />

fed in. In an on-premise data centre, the<br />

systems can be used repeatedly, whereas, in<br />

the public cloud, expenses can grow with<br />

each retraining iteration.<br />

While the cloud is recognised for allowing<br />

applications to scale out significantly, servers<br />

may not always be available. With an onpremise<br />

data centre, policies for scaling can<br />

be implemented within the enterprise without<br />

having to negotiate with third-party<br />

companies (and perhaps pay more for<br />

unused reservations).<br />

There are many software choices to consider<br />

when creating an efficient and effective AI<br />

training solution. A public, shared cloud<br />

provider may not have all the available<br />

components, which may require additional<br />

setup and testing for each instance acquired in<br />

a public cloud infrastructure.<br />

Additionally, if servers from various vendors<br />

are certified with the same software, switching<br />

from one vendor to another is possible.<br />

However, moving from one cloud provider to<br />

another is more complex and time-consuming<br />

when using a public cloud.<br />

Implementing an effective and efficient onpremise<br />

AI-focused data centre requires<br />

understanding the performance requirements<br />

for the workloads that best suit the enterprise.<br />

When properly designed, these can decrease<br />

the time to get results for AI training and deliver<br />

low latency inference results and decisions<br />

tuned to the type of model. An on-premise data<br />

centre can be uniquely configured at a low cost<br />

to respond to the needs of the enterprise.<br />

Understanding workloads, the amount of data,<br />

the fine-tuning of the AI workflow, and in-house<br />

expertise with various software layers will help<br />

determine the best option for the organisation.<br />

More info: www.supermicro.com<br />

34 STORAGE July/August 2024<br />

@STMagAndAwards<br />

www.storagemagazine.co.uk<br />

MAGAZINE


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Thank you so much<br />

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