Forward Thinking

PART 6
WORK SMARTER - NOT HARDER
Most business owners are working hard; not SMART.
Firstbase uncovers opportunities to drive engagement, as well as growth and
increased enterprise value.
The Firstbase process consists of a high-level review and assessment on
all operations to provide a scorecard report. This is then presented to
management on the SMART metrics.
Sustainable metric improvements require a continuous evolvement of the
methodology — a cycle that is never fully complete. Measurement and
metrics are critically important to this continuous cycle.
SMART GOALS
Key Performance Indicators (KPIs) are used by organizations to evaluate success
and implement the SMART approach by asking these questions:
S M A R T
SPECIFIC
MEASURABLE
AGREED
REALISTIC
TIMELY
Is your goal well
defined and clearly
understood by
everyone?
Can you track
your progress
towards the
goal?
Do both
employer and
employees agree
to the goals?
Can you achieve
the goal with
the resources
provided?
Will there be
enough time to
complete the
task?
BETTER BUSINESS DECISIONS
A Key Performance Indicator (KPI) is a measurable
value that demonstrates how effectively a company is
achieving key business objectives.
Organizations use KPIs to evaluate their success at
reaching goals and targets.
15 STRATEGIC SOLUTIONS TO ACCELERATE YOUR SUCCESS