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Communities: From Insights to Intelligence

How are communities pushing the boundaries to catalyze consumer-centric growth? In this compendium, Gongos invites you to reestablish what a community of consumers means to you.

How are communities pushing the boundaries to catalyze consumer-centric growth? In this compendium, Gongos invites you to reestablish what a community of consumers means to you.

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Conventional wisdom tells us that consumers demand the portability,<br />

immediate access, and “unlimited” content provided by digital platforms<br />

Portability Immediate Access Unlimited Content<br />

Smartphone and tablet<br />

usage now accounts for<br />

Streaming video and<br />

audio content generate<br />

In 2015, Netflix members<br />

streamed<br />

The s<strong>to</strong>ry behind vinyl’s rebirth –<br />

and why it’s more than just another<br />

way <strong>to</strong> listen<br />

PRESENTATIONS<br />

CONTENT VISUALIZATION<br />

60% 74%<br />

of digital media<br />

time spent<br />

However, vinyl – which was driven <strong>to</strong> near-extinction by digital music formats –<br />

has experienced dramatic growth of late<br />

2.3m<br />

of consumer internet data<br />

traffic worldwide<br />

VINYL ALBUM SALES<br />

(UNITS - MILLIONS)<br />

42.5B<br />

hours of programming<br />

(equivalent of 1.5 hours daily)<br />

2<br />

Unit sales have<br />

increased steadily since<br />

hitting bot<strong>to</strong>m between<br />

1993 and 2006<br />

13.2m<br />

A brief timeline of vinyl's decline and comeback<br />

The digital music era<br />

begins: CDs become<br />

commercially<br />

available<br />

Napster comes online,<br />

introducing listeners <strong>to</strong><br />

digital music access and<br />

collection<br />

Pandora enters<br />

market as the first<br />

mainstream music<br />

streaming service<br />

Three events help trigger<br />

vinyl’s sudden and rapid<br />

resurgence:<br />

Music is about discovery, community and excitement, The iPod is and for vinyl The final fans US<br />

CDs gain control of<br />

introduced<br />

Tower Records<br />

music sales while vinyl<br />

this often extends <strong>to</strong> the shopping process * itself s<strong>to</strong>re closes,<br />

*<br />

goes on life support<br />

VINYL BUYERS ARE…<br />

*<br />

FIERCELY * Percent of Units INDEPENDENT<br />

Sold<br />

ushering out the<br />

era of brickand-mortar<br />

*<br />

corporate music<br />

Vinyl’s all-time low<br />

s<strong>to</strong>res<br />

point vs. CD sales<br />

1. The first Record S<strong>to</strong>re Day<br />

kicks off, with Metallica at<br />

Rasputin Music in San<br />

Francisco<br />

2. Capi<strong>to</strong>l/EMI rereleases<br />

13 out-of-print LPs,<br />

including Abbey Road<br />

and Band of Gypsys<br />

3. Millennials reach the age<br />

of 18 (on average)<br />

Vinyl sales<br />

grow nearly<br />

400% (more<br />

than 20%<br />

annually)<br />

4<br />

57% of all vinyl sales in 2014 were made in independent record s<strong>to</strong>res<br />

"Indie record s<strong>to</strong>res were the only music teachers I ever had. The world would<br />

be a dark and lonely place without them.”<br />

– Neko Case, artist<br />

A PART OF A COMMUNITY<br />

Vinyl listeners and independent s<strong>to</strong>re owners highly value the personal<br />

connections that vinyl enables<br />

“There’s a great sense of community that evolves around a little record<br />

s<strong>to</strong>re. I think I’m friends with at least half of our cus<strong>to</strong>mers.”<br />

- Rick Tyner, manager, M-Theory Music (Mission Hills, CA)<br />

Established in 2008, Record S<strong>to</strong>re Day celebrates the<br />

role of independent music s<strong>to</strong>res in music culture –<br />

Google searches for “record s<strong>to</strong>re day” increasingly<br />

spike every April, when it’s held<br />

12<br />

CLIENT INTRANET<br />

QUICK POLLS<br />

21<br />

VIDEO STORIES<br />

MOTION GRAPHICS<br />

OR LIVE FOOTAGE<br />

INTERNAL CAMPAIGNS<br />

SOCIALIZATION REELS<br />

gongos.com

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