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OPS 571 Final Exam

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<strong>OPS</strong> <strong>571</strong> <strong>Final</strong> <strong>Exam</strong><br />

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<strong>Final</strong> <strong>Exam</strong> is Transweb E Tutors. Here you can learn the Course details of, <strong>OPS</strong> <strong>571</strong> operations<br />

management final exam, <strong>OPS</strong> <strong>571</strong> final exam questions and their answer for free<br />

<strong>OPS</strong> <strong>571</strong> <strong>Final</strong> <strong>Exam</strong> (Newest)<br />

1. A major competitive dimension that forms a company's strategic operational<br />

competitive position in their strategic planning is which of the following?<br />

Cost or price<br />

Focus<br />

Straddling<br />

Automation<br />

2. In setting up a kanban control system you need to determine the number of kanban<br />

card sets needed. If the expected demand during lead time is 25 per hour, the safety<br />

stock is 20 percent of the demand during lead time, the container size is 5, and the lead<br />

time to replenish an order is 5 hours, what the number of kanban card sets is needed?<br />

27<br />

20<br />

5<br />

30<br />

3. Which of the following is a multifactor measure of productivity?<br />

Output/(Labor + Capital + Energy)<br />

Output/All resources used<br />

Output/(Materials)<br />

Output/Inputs<br />

4. Which of the following is an alternative possible service encounter included in the<br />

service-system design matrix?<br />

Internet<br />

Automated teller (ATM)


Face-to-face distance<br />

Questionnaire response<br />

5. In development of an operations and supply chain strategy, which of the following may<br />

be an important product-specific criteria to consider?<br />

Learning curve<br />

Supplier after-sale support<br />

Production lot size<br />

Focus<br />

6. Which of the following is one of Dr. Eli Goldratt's rules of production scheduling for<br />

optimized production technology?<br />

An hour lost at a bottleneck saves an hour for the entire system<br />

Do not allow bottlenecks to govern the flow of the line<br />

Utilization and activation of a resource are not the same<br />

Balance the capacities, not the flows<br />

7. You have just been assigned to oversee a series of projects. Functional areas will loan<br />

you personnel for each project, and separate project managers will be responsible for<br />

separate projects. These project managers will report to you. Which project<br />

management structure is being used?<br />

Matrix project<br />

Pure project<br />

Functional project<br />

Task force<br />

8. Which of the following is a reason that firms must develop more new products than<br />

ever?<br />

Commitments to joint venture partners<br />

Product life cycles are shorter<br />

They are replacing old customers with new ones<br />

To amortize heavy investments in development labs<br />

9. We would expect to see which of the following in an MRP system's inventory status file?<br />

End items produced<br />

Late/early delivery records<br />

Labor efficiency<br />

Scrap parts


10. The centroid method for plant location uses which of the following data?<br />

Inbound transportation costs<br />

Volume of goods to be shipped between existing points<br />

Transport times between facilities<br />

Correlation matrix of existing facilities<br />

11. The Pareto principle is best applied to which of the following inventory systems?<br />

EOQ<br />

Fixed-time-period<br />

Fixed-order quantity<br />

ABC classification<br />

12. A company can produce a small lot of products the first time at a cost of $2,000. If their<br />

85 percent learning curve allows them to reduce their costs on each lot, what is the<br />

total cost of producing 5 lots?<br />

$8,062.00<br />

$4,031.00<br />

$9,376.50<br />

$10,000.00<br />

13. You are a consultant called in to estimate the costs after the employees learn how to do<br />

a job more efficiently by repetition of new product. You find a company can produce a<br />

product the first time at a cost of $5,000. If their 90 percent learning curve allows them<br />

to reduce their costs on each unit, what is the total cost of producing 100 units of the<br />

new product?<br />

$290,700<br />

$500,000<br />

$390,000<br />

$250,687<br />

14. A material requirements planning system is an example of which of the following<br />

scheduling systems?<br />

Infinite loading, backward scheduling<br />

Finite loading, backward scheduling<br />

Infinite loading, forward scheduling<br />

Finite loading, forward scheduling


15. Capacity planning that involves hiring, layoffs, some new tooling, minor equipment<br />

purchases, and subcontracting is considered as which one of the following planning<br />

horizons?<br />

Long range<br />

Current<br />

Short range<br />

Intermediate range<br />

16. You want to determine the upper control line for a p-chart for quality control purposes.<br />

You take several samples of a size of 100 items in your production process. From the<br />

samples, you determine the fraction defective is 0.05 and the standard deviation is 0.01.<br />

If the desired confidence level is 99.7 percent, which of the following is the resulting UCL<br />

value for the line?<br />

0.39<br />

0.06<br />

0.08<br />

0.05<br />

17. The objectives of work center scheduling include which of the following?<br />

Providing variety to workforce<br />

Following all the priority rules<br />

Minimizing setup costs<br />

Avoiding tradeoffs<br />

18. For which of the following should we use an R-chart to monitor process quality?<br />

Deciding whether an airliner has sufficient fuel for its trip<br />

Determining whether vehicles from a motor pool will run<br />

Weighing trucks at a highway inspection station to determine if they are overloaded<br />

Student grades measured from 1 to 100<br />

19. Which of the following is a major factor that distinguishes service design and<br />

development from manufacturing design and development?<br />

The service package has the same legal protection available to manufactured goods.<br />

The service process and service product can be developed independently.<br />

Manufacturing is far more capital intensive than services.<br />

The service package is the major output of the development process.


20. Which of the following is a time-to-market performance measure used in judging<br />

product development performance?<br />

Customer loyalty<br />

Product reliability<br />

Yield<br />

Frequency of new-product introductions<br />

21. In business forecasting, what is usually considered a medium-term time period?<br />

One to six months<br />

Three months to two years<br />

Six weeks to one year<br />

One to five years<br />

22. There are many applications of poka-yokes in service organizations. Which of the<br />

following is one of the three-T's used to classify poka-yokes?<br />

Task<br />

Trust<br />

Time<br />

Teamwork<br />

23. Assuming no safety stock, what is the reorder point (R) given an average daily demand<br />

of 78 units and a lead time of 3 days?<br />

421<br />

234<br />

26<br />

78<br />

24. Which of the following is a measure of operations and supply management efficiency<br />

used by Wall Street?<br />

Earnings per share growth<br />

Current ratio<br />

Dividend payout ratio<br />

Receivable turnover<br />

25. A project starts out as which of the following?<br />

Critical path method (CPM)<br />

A latest-start-time estimate<br />

A series of milestones


A statement of work<br />

26. The ability to rapidly and inexpensively switch production from one product to another<br />

enables what are sometimes referred to as:<br />

Economies of shape<br />

Economies of scope<br />

Economies of size<br />

Economies of scale<br />

27. According to the theory of constraints, which of the following is a financial<br />

measurement that can be used to measure the firm's ability to make money?<br />

Inventory<br />

Sales<br />

Net profit<br />

Throughput<br />

28. What is a work breakdown structure?<br />

A depiction of the activities making up a project<br />

A Gantt chart<br />

A list of the activities making up the higher levels of the project<br />

A definition of the hierarchy of project tasks, subtasks, and work packages<br />

29. If a firm produced a standard item with relatively stable demand, the smoothing<br />

constant alpha (reaction rate to differences) used in an exponential smoothing<br />

forecasting model would tend to be in which of the following ranges?<br />

5 to 10 percent<br />

60 to 120 percent<br />

20 to 80 percent<br />

20 to 50 percent<br />

30. What transportation mode has very high initial investment costs but gives a very low<br />

cost per mile for products that are highly specialized and require no packaging?<br />

Water<br />

Highway<br />

Pipeline<br />

Rai


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