06.09.2016 Views

15.087 TMS Care Brochure_A5_20pp_HIRES

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

Introducing <strong>TMS</strong> <strong>Care</strong><br />

// AUTO TRUST ASSET PROTECTION<br />

// AUTO TRUST COSMETIC REPAIR INSURANCE<br />

// AUTO TRUST ALLOY WHEEL REPAIR INSURANCE<br />

// AUTO TRUST TYRE INSURANCE<br />

// LIFESHINE CARBON SHIELD TECHNOLOGY<br />

S<br />

S A L E S • S E R V I C E • P A R T S • A C C E S S O R I E S<br />

<strong>15.087</strong> <strong>TMS</strong> <strong>Care</strong> <strong>Brochure</strong>_<strong>A5</strong>_<strong>20pp</strong>_V12.indd 1 08/08/2016 19:59


<strong>TMS</strong> CARE<br />

INTRODUCTION<br />

Support from a<br />

company that cares.<br />

When you purchase a new or pre-owned<br />

vehicle from <strong>TMS</strong>, it’s not like buying a car<br />

from any other dealership. At <strong>TMS</strong> making<br />

the decision to buy is only the start of our<br />

journey together. As a family owned and<br />

run business we aim to provide the<br />

highest levels of customer service<br />

and value-for-money motoring.<br />

‘We are proud to introduce <strong>TMS</strong> CARE,<br />

these are a series of benefits, all designed<br />

to help give our customers and their<br />

vehicle true peace of mind motoring.’<br />

Welcome to the <strong>TMS</strong> family!<br />

“As a family run business, <strong>TMS</strong> have always striven to ensure<br />

that our customers come first. We work hard to make sure that<br />

when you purchase a vehicle from <strong>TMS</strong> that you’re not only<br />

buying a new car, but you’re also becoming a member of the<br />

<strong>TMS</strong> family. We’re proud that many of our customers use <strong>TMS</strong><br />

time and time again, safe in the knowledge<br />

that we’ll look after them. <strong>TMS</strong> CARE is an<br />

extension of that core belief that the customer<br />

comes first. We hope you’ll agree”.<br />

Len Hallows, Managing Director,<br />

<strong>TMS</strong> Motor Group.<br />

2<br />

<strong>15.087</strong> <strong>TMS</strong> <strong>Care</strong> <strong>Brochure</strong>_<strong>A5</strong>_<strong>20pp</strong>_V12.indd 2 08/08/2016 19:59


<strong>TMS</strong> CARE<br />

CONTENTS<br />

AUTO TRUST ASSET PROTECTION<br />

(24-48 MONTH OPTIONS)<br />

Did you know that if your vehicle is written off as a total loss through an accident, fire,<br />

theft, or adverse weather conditions, most motor insurance companies would only pay<br />

out the current market value of your vehicle, and not the original purchase price of<br />

your vehicle when you bought it?<br />

Find out more about ASSET PROTECTION on PAGE 4<br />

LIFESHINE CARBON SHIELD TECHNOLOGY<br />

The British weather, road salt, detergants are just some of the hazards that can diminish<br />

your vehicles beautiful finish. Lifeshine’s Carbon Shield technologies work to place an<br />

impenetrable barrier around your vehicle. Lifeshine starts working from the day you<br />

take delivery for the life of your vehicle.<br />

Find out more about LIFESHINE FINISHES on PAGE 9<br />

AUTO TRUST COSMETIC REPAIR INSURANCE<br />

Cars can be a very expensive investment, however this product can help to keep your<br />

new car in a showroom-fresh condition without compromising your no claims discount.<br />

Find out more about COSMETIC REPAIR INSURANCE on PAGE 12<br />

AUTO TRUST ALLOY WHEEL<br />

REPAIR INSURANCE<br />

Alloy wheels make your car look great, but when they get damaged, they can leave<br />

your vehicle looking unsightly.<br />

Find out more about ALLOY WHEEL REPAIR INSURANCE on PAGE 14<br />

AUTO TRUST TYRE INSURANCE<br />

Accidental tyre damage is an everyday reality. Driving over glass or a nail can result<br />

in a tyre having to be replaced. This product can help to maintain the look, value<br />

and safety of your vehicle<br />

Find out more about TYRE INSURANCE on PAGE 16<br />

Use the colour coding to find out more about each of these care options >><br />

3<br />

<strong>15.087</strong> <strong>TMS</strong> <strong>Care</strong> <strong>Brochure</strong>_<strong>A5</strong>_<strong>20pp</strong>_V12.indd 3 08/08/2016 19:59


<strong>TMS</strong> CARE<br />

AUTO TRUST ASSET PROTECTION<br />

Did you know that if your vehicle<br />

is written off as a total loss<br />

through an accident, fire, theft,<br />

or adverse weather conditions,<br />

most motor insurance companies<br />

would only pay out the current<br />

market value of your vehicle, and<br />

not the original purchase price of<br />

your vehicle when you bought it?<br />

For example, if a vehicle costing £15,000<br />

was written off after 12 months, most<br />

motor insurance companies would pay<br />

out the current market value, which might<br />

only be £13,500. In this example a loss of<br />

£1,500 would be suffered<br />

If you wanted to replace your vehicle with<br />

one worth the same as the original purchase<br />

price, you would have to find the difference.<br />

Or, if you had taken out finance to spread<br />

the cost of paying for your vehicle, then you<br />

could find that the amount received from<br />

your motor insurance company was less<br />

than the amount that you still owed on<br />

your finance agreement.<br />

In either event, you could be out of pocket.<br />

This is where Auto Trust Asset Protection<br />

could help you.<br />

Auto Trust Asset Protection has received<br />

the top 5-star rating by Defaqto, the UK’s<br />

leading independent financial services<br />

rating agency.<br />

If your vehicle is written off and a<br />

settlement offer is made by your motor<br />

insurer (or 3rd party through an accident<br />

management company), the policy could<br />

pay you the difference between the amount<br />

paid out by your motor insurer (or 3rd party<br />

through an accident management<br />

company) and the original purchase price<br />

you paid for your vehicle.<br />

If your vehicle is subject to a finance<br />

agreement and the early settlement amount<br />

is greater than the original purchase price<br />

you paid for your vehicle, then the product<br />

could pay you the difference between the<br />

amount paid out by your motor insurer (or<br />

3rd party through an accident management<br />

company) and the finance early settlement<br />

amount. Any payment will be paid directly<br />

to the finance company on your behalf<br />

4<br />

<strong>15.087</strong> <strong>TMS</strong> <strong>Care</strong> <strong>Brochure</strong>_<strong>A5</strong>_<strong>20pp</strong>_V12.indd 4 08/08/2016 19:59


<strong>TMS</strong> CARE<br />

AUTO TRUST ASSET PROTECTION<br />

and if there are any excess funds, these will<br />

be sent to you directly.<br />

Whether you have purchased your<br />

vehicle on finance or not, Auto Trust<br />

Asset Protection could return you to the<br />

original position you were in when<br />

you first purchased your vehicle.<br />

The charts below provide examples of<br />

how much Auto Trust Asset Protection<br />

could pay out if you purchased a vehicle<br />

for £15,000 and it was written off in either<br />

the 1st, 2nd or 3rd year of your policy.<br />

£15,000<br />

£13,500<br />

Asset Protection<br />

could pay out<br />

£1,500<br />

Asset Protection<br />

could pay out<br />

£6,000<br />

Asset Protection<br />

could pay out<br />

£9,000<br />

Original purchase price<br />

of the vehicle<br />

£15,000<br />

£9,000<br />

Asset protection<br />

benefit<br />

£6,000<br />

Market value<br />

of your vehicle<br />

£0<br />

Your motor insurer<br />

could pay out<br />

£13,500<br />

1ST YEAR<br />

Your motor insurer<br />

could pay out<br />

£9,000<br />

2ND YEAR<br />

Your motor insurer<br />

could pay out<br />

£6,000<br />

3RD YEAR<br />

Motor insurers<br />

settlement<br />

Finance<br />

settlement<br />

Figure 1: (Above) Your vehicle is not subject to a finance agreement<br />

£16,000<br />

£15,000<br />

£13,500<br />

Asset Protection<br />

could pay out<br />

£1,500<br />

Asset Protection<br />

could pay out<br />

£6,000<br />

Asset Protection<br />

could pay out<br />

£9,000<br />

Original purchase price<br />

of the vehicle<br />

£15,000<br />

£9,000<br />

Asset protection<br />

benefit<br />

£6,000<br />

Market value<br />

of your vehicle<br />

£0<br />

Your motor insurer<br />

could pay out<br />

£13,500<br />

1ST YEAR<br />

Your motor insurer<br />

could pay out<br />

£9,000<br />

2ND YEAR<br />

Your motor insurer<br />

could pay out<br />

£6,000<br />

3RD YEAR<br />

Motor insurers<br />

settlement<br />

Finance<br />

settlement<br />

Figure 2: (Above) Your vehicle is subject to a finance agreement and the<br />

finance early settlement amount at the time of write-off is £16,000<br />

Source: Auto Trust Asset protection.<br />

5<br />

<strong>15.087</strong> <strong>TMS</strong> <strong>Care</strong> <strong>Brochure</strong>_<strong>A5</strong>_<strong>20pp</strong>_V12.indd 5 08/08/2016 19:59


<strong>TMS</strong> CARE<br />

AUTO TRUST ASSET PROTECTION<br />

‘The information contained below is an extract from the policy wording issued by<br />

AutoTrust. It forms a summary of the benefits, exclusions and limitations of the policy,<br />

for full details, please read the policy wording and your policy schedule.<br />

What does the policy cover?<br />

Following the Total Loss of Your Vehicle<br />

during the Period of Insurance, We will pay<br />

the difference, up to the Sum Insured:<br />

• Between the Insured Value and the<br />

Purchase Price of Your Vehicle as<br />

confirmed in the net sales invoice.<br />

If the Finance Early Settlement Amount is<br />

greater than the Purchase Price of Your<br />

Vehicle, We will pay the difference, up to<br />

the Sum Insured:<br />

• Between the Insured Value and the<br />

Finance Early Settlement Amount.<br />

The benefit will be paid to the Finance<br />

Company and We will pay any excess<br />

over the Finance Early Settlement<br />

Amount to You. If the added premium<br />

has been paid to cover Negative Equity<br />

from Your previous vehicle, this will<br />

paid in addition.<br />

If You have a Lease Agreement, We will pay<br />

the difference, up to the Sum Insured:<br />

• Between the Insured Value and the<br />

Lease Early Termination Charge to<br />

the Lease Company.<br />

There is no limit to the maximum benefit<br />

payable where Your Vehicle Purchase Price<br />

is up to £75,000.<br />

This will be subject to the terms<br />

and conditions provided in your<br />

policy document.<br />

Who is the Insurer?<br />

This insurance is provided by<br />

Motors Insurance Company Limited,<br />

Jubilee House,<br />

5 Mid Point Business Park, Thornbury,<br />

West Yorkshire BD3 7AG,<br />

Registered in England No. 02678367.<br />

Helpful definitions:<br />

We, Us, Our:<br />

Motors Insurance Company Limited.<br />

Insured Value:<br />

The value of Your Vehicle excluding any<br />

contents:<br />

• As assessed by the Motor Insurer of the<br />

Motor Insurance Policy on Your Vehicle<br />

at the date of the Total Loss; or<br />

• As assessed by the motor insurer of a<br />

third party against which You have a<br />

claim via an Accident Management<br />

Company, at the date of the Total Loss.<br />

Finance Early Settlement Amount:<br />

The amount required to settle the credit<br />

or hire purchase agreement at the date of<br />

Total Loss excluding any amount carried<br />

over from a previous Finance Agreement,<br />

any insurance premiums, additional<br />

interest charges, discounts, incentives<br />

and cashbacks, arrears, road fund licence<br />

fee, title discharge fees and any other<br />

financed amount not relating specifically<br />

to Your Vehicle.<br />

Lease Early Termination Charge:<br />

The net balance required by the Lease<br />

Company at the date of the Total Loss to<br />

settle the indebtedness under the Lease<br />

Agreement, excluding any arrears, all<br />

maintenance, road fund licence fee,<br />

insurance premiums, recoverable VAT,<br />

excess mileage charges, excess wear and<br />

tear charges and any uncollected Premium<br />

due under this policy.<br />

Who can apply?<br />

Auto Trust Asset Protection cover is<br />

available if:<br />

6<br />

<strong>15.087</strong> <strong>TMS</strong> <strong>Care</strong> <strong>Brochure</strong>_<strong>A5</strong>_<strong>20pp</strong>_V12.indd 6 08/08/2016 19:59


<strong>TMS</strong> CARE<br />

AUTO TRUST ASSET PROTECTION<br />

• You are the registered keeper of the<br />

vehicle;<br />

• You hold a valid full UK driving licence;<br />

• You hold a valid policy providing<br />

comprehensive motor insurance for<br />

the vehicle.<br />

• You are resident in the United Kingdom<br />

for the period of insurance of this policy.<br />

Eligibility:<br />

The vehicle is eligible for cover if at<br />

the start of the policy:<br />

• The vehicle is less than 10 years old;<br />

• The vehicle has fewer than 100,000 miles<br />

on the odometer;<br />

• It is shown in Glass’s Guide;<br />

• The vehicle is registered within 100 days<br />

from the original purchase date;<br />

• The vehicle is not to be used for<br />

racing, pace making, speed testing,<br />

reliability trials or any off-road event;<br />

• The vehicle is not to be used for<br />

hire or reward, short-term self-drive<br />

or driving tuition in connection<br />

with your occupation;<br />

• The vehicle is not a commercial<br />

vehicle of more than 3,500kg<br />

gross weight, motorhome, kit-car,<br />

invalid carriage, a grey or parallel import<br />

or a vehicle not built for sale in the<br />

United Kingdom.<br />

Significant Exclusions<br />

The policy will not cover:<br />

• Your Vehicle if You have not claimed<br />

under the Motor Insurance Policy or<br />

from a third party through an Accident<br />

Management Company or Your claim<br />

has not been settled as a Total Loss<br />

• Your Vehicle if it is Insured on any type<br />

of motor trade insurance policy.<br />

• Your Vehicle if it is not shown<br />

in Glass’s Guide.<br />

• Your Vehicle if it has been modified other<br />

than in accordance with Your Vehicle<br />

manufacturer’s specification. In this<br />

instance, cover will not be provided if We<br />

determine that the Total Loss occurred as<br />

a result of this modification.<br />

• Your Vehicle if it is a scooter, motorcycle,<br />

touring caravan, non-United Kingdom<br />

specification Vehicle or not built for<br />

principal sale in the United Kingdom or<br />

classed as a Grey Import, kit car, bus,<br />

coach, commercial Vehicle more than 3.5<br />

tonnes, truck or a heavy goods Vehicle.<br />

• Your Vehicle if it is manufactured in the<br />

United States of America and is not a<br />

right hand drive.<br />

• Your Vehicle if it is manufactured in the<br />

United States of America and has been<br />

imported directly from that country and<br />

has not been purchased as new from an<br />

authorised United Kingdom distributor.<br />

• Your Vehicle if it is used as an emergency<br />

or military vehicle, courier or delivery<br />

vehicle, invalid carrier, for driving school<br />

tuition, for any hire or reward or as a taxi.<br />

• Your Vehicle if it is used for track days,<br />

7<br />

<strong>15.087</strong> <strong>TMS</strong> <strong>Care</strong> <strong>Brochure</strong>_<strong>A5</strong>_<strong>20pp</strong>_V12.indd 7 08/08/2016 19:59


<strong>TMS</strong> CARE<br />

AUTO TRUST ASSET PROTECTION<br />

road racing, rallying, pace making, speed<br />

testing or any other competitive event.<br />

• You, if You are under 18 years of age at<br />

the Start Date of this policy, if You are a<br />

private individual or a sole trader.<br />

• A Total Loss where the Total Loss<br />

occurred before the inception of<br />

this insurance.<br />

• A Total Loss occurring outside the<br />

Territorial Limits<br />

• A Total Loss caused by someone who<br />

does not hold a valid driving licence or is<br />

in breach of the conditions of their driving<br />

licence, for whom You gave consent to<br />

drive Your Vehicle.<br />

• Any Negative Equity unless you have<br />

opted to pay the extra Premium to cover<br />

You for the amount shown on Your<br />

Schedule.<br />

• The policy is non-renewable.<br />

For a full list of exclusions, please see the<br />

full policy wording.<br />

Cancelling Your Cover:<br />

We hope that you will be happy with<br />

your insurance policy, however if it does not<br />

meet Your needs, You have 30 days from<br />

the date You received Your policy<br />

documents to cancel the policy and<br />

obtain a full refund.<br />

To cancel Your policy within this 30-day<br />

period please contact the Introducer who<br />

sold You Your policy.<br />

If You wish to cancel Your policy after<br />

this 30-day period, You can cancel at any<br />

time and receive a pro rata refund.<br />

To cancel your policy please contact the<br />

Administrator by calling 0344 573 8069<br />

or by writing to:<br />

AutoTrust Asset Protection Administration<br />

Jubilee House, 5 Mid Point Business Park,<br />

Thornbury, West Yorkshire BD3 7AG.<br />

An administration fee of £20 will be<br />

deducted from the calculated amount prior<br />

to any refund being paid.<br />

Complaints:<br />

In the unlikely event of a complaint,<br />

You should contact the Administrator<br />

in the first instance on 0344 573 8069<br />

or in writing to:<br />

Car <strong>Care</strong> Plan, Customer Services,<br />

Jubilee House,<br />

5 Mid Point Business Park,<br />

Thornbury,<br />

West Yorkshire BD3 7AG.<br />

You can also email us at<br />

complaints@motor-admin.com<br />

Should You wish to contact us directly,<br />

please write to:<br />

The Insurance Manager<br />

Motors Insurance Company Limited,<br />

Jubilee House,<br />

5 Mid Point Business Park,<br />

Thornbury,<br />

West Yorkshire BD3 7AG<br />

In the event You remain dissatisfied with<br />

the manner in which Your complaint has<br />

been dealt with then You also have the<br />

right to ask the Financial Ombudsman<br />

Service to review Your case. The right to<br />

apply to the Ombudsman must be<br />

exercised within six months of the date<br />

of our final decision.<br />

For more information You can visit the<br />

Financial Ombudsman Service website<br />

www.financial-ombudsman.org.uk<br />

or write to:<br />

The Financial Ombudsman Service<br />

Exchange Tower, London, E14 9SR<br />

Telephone: 0800 023 4567<br />

Mobile: 0300 123 9123<br />

8<br />

<strong>15.087</strong> <strong>TMS</strong> <strong>Care</strong> <strong>Brochure</strong>_<strong>A5</strong>_<strong>20pp</strong>_V12.indd 8 08/08/2016 19:59


<strong>TMS</strong> CARE<br />

LIFESHINE CARBON SHIELD TECHNOLOGY<br />

Life on the road can be<br />

tough, Lifeshine is tougher.<br />

Road salt, traffic film, strong detergents, the<br />

weather – just some of the hazards that can<br />

diminish your car’s beautiful finish. And<br />

that’s just on the outside. Things can get<br />

messy on the inside too – especially with<br />

young children.<br />

LifeShine’s Carbon Shield Technology fuses<br />

liquid carbon to vehicle paintwork to create<br />

an impenetrable barrier against harsh<br />

contaminants and the elements. Upholstery<br />

is protected from marks and stains while<br />

glass is coated to ensure safe visibility.<br />

It’s the complete solution that protects your<br />

car from the day you take delivery for the<br />

lifetime of your vehicle, guaranteed.<br />

For a lifetime of showroom shine.<br />

Special care is taken by trained technicians<br />

to prepare your car to the highest standards<br />

to maintain appearance and give miles of<br />

pleasure and retain re-sales value.<br />

From bumper to bumper, inside and out, the<br />

finest LifeShine treatments are used to<br />

prepare your new car for delivery to you in<br />

pristine and protected condition.<br />

With LifeShine you can drive away from the<br />

showroom confident in the knowledge that<br />

your new car has been prepared using the<br />

finest protection treatment.<br />

Key Benefits<br />

• Protects paintwork to lock in a deep,<br />

glossy finish that’s easier to clean.<br />

• Protects fabric and leather upholstery<br />

from marks and unsightly stains.<br />

• Protects glass to give improved, wet<br />

weather visibility.<br />

Paintwork protection<br />

All exterior paintwork is treated with a<br />

unique protective coating. This protective<br />

coating will enhance the paintwork’s shine<br />

and ensure maximum resistance to<br />

environmental hazards, even in the<br />

most severe weather conditions.<br />

The glossy water-repellant coating is<br />

easier to keep clean and maintain a<br />

superb deep, glossy shine.<br />

Upholstery protection<br />

Protecting your car isn’t just about<br />

maintaining a beautiful exterior. LifeShine’s<br />

interior treatment coats each and every<br />

strand of your car’s upholstery multiple<br />

times to create a shell barrier around fabric<br />

and leather. Spills and moisture are kept<br />

locked out of your car’s seating and are<br />

easily wiped away if any accidents do occur.<br />

The result is a pristine car, inside and out.<br />

Glass protection<br />

All external side and rear windows are<br />

treated with a highly durable, optically clear,<br />

easy-to-clean coating. As you drive the<br />

raindrops roll off to give you greatly<br />

improved wet weather visibility and safety.<br />

Peace of mind.<br />

With the LifeShine system you will<br />

receive a lifetime guarantee. Subject to<br />

reasonable ongoing care, your vehicle<br />

will remain in top condition, but the<br />

comprehensive warranty provides<br />

complete peace of mind for the entire<br />

duration of ownership.<br />

9<br />

<strong>15.087</strong> <strong>TMS</strong> <strong>Care</strong> <strong>Brochure</strong>_<strong>A5</strong>_<strong>20pp</strong>_V12.indd 9 08/08/2016 19:59


<strong>TMS</strong> CARE<br />

LIFESHINE CARBON SHIELD TECHNOLOGY<br />

PAINTWORK<br />

PROTECTION<br />

Carbon Shield Technology<br />

Fuses liquid carbon to<br />

vehicle paintwork to create<br />

an impenetrable barrier<br />

against harsh contaminants<br />

and the elements.<br />

UPHOLSTERY<br />

PROTECTION<br />

On untreated upholstery spills<br />

seep into the fabric weave.<br />

LifeShine coats each leather<br />

surface or fabric strand multiple<br />

times so spills remain on the<br />

surface of the coating and are<br />

easily wiped away.<br />

GLASS<br />

PROTECTION<br />

On untreated glass you<br />

will experience reduced<br />

visibility due to water<br />

sheeting. LifeShine<br />

repels rain and road spray<br />

to improve visibility.<br />

LifeShine’s Carbon Shield Technology was created and developed by<br />

Autoglym who maintain a long history of producing maintenance<br />

products to ensure the care and longevity for all types of motor vehicle.<br />

To find out more about LifeShine visit www.lifeshine.com<br />

10<br />

<strong>15.087</strong> <strong>TMS</strong> <strong>Care</strong> <strong>Brochure</strong>_<strong>A5</strong>_<strong>20pp</strong>_V12.indd 10 08/08/2016 19:59


<strong>TMS</strong> CARE<br />

LIFESHINE CARBON SHIELD TECHNOLOGY<br />

Maintenance made easy.<br />

Once our trained technicians have<br />

applied the professional LifeShine<br />

treatment to your car, we’ll provide you<br />

with a complimentary care kit for a<br />

lifetime of superior shine.<br />

Produced by the experts, this collection<br />

of premium Autoglym products lets you<br />

maintain perfection with ease. Giving you<br />

everything you need to keep that pristine<br />

showroom look effortlessly sealed in.<br />

The LifeShine Aftercare Collection * contains the following collection<br />

of premium Autoglym products:<br />

Bodywork Shampoo Conditioner • Leather <strong>Care</strong> Balm<br />

Rapid Aqua Wax • Instant Tyre Dressing • Custom Wheel Cleaner • Fast Glass<br />

Vinyl & Rubber <strong>Care</strong> • Interior Shampoo • Bird-Dropping Wipes<br />

Aqua-Dry Chamois & Sponge • Perfect Polishing Cloth • Microfibre Cloths<br />

*The LifeShine Aftercare collection contents and bag may vary.<br />

Complete peace of mind.<br />

With the LifeShine system you will receive a lifetime guarantee. Subject to reasonable<br />

ongoing care your vehicle will remain in top condition, but LifeShine’s comprehensive<br />

guarantee provides complete peace of mind for the entire duration of ownership.<br />

PLUS... When you have your vehicle treated with LifeShine at <strong>TMS</strong>, you’ll receive a:<br />

£250 Part Exchange Guarantee<br />

Receive an additional £250 should you choose to part exchange your LifeShine<br />

protected vehicle with <strong>TMS</strong> in the future. Simply complete the information below and<br />

then keep this booklet safe and present it when purchasing your next vehicle from us.<br />

REG NO:<br />

CUSTOMER NAME:<br />

<strong>TMS</strong> SIGNATURE:<br />

CUSTOMER SIGNATURE:<br />

The <strong>TMS</strong> £250 Part Exchange Guarantee is non-transferable. <strong>TMS</strong> reserve the right to withdraw or amend this offer.<br />

11<br />

<strong>15.087</strong> <strong>TMS</strong> <strong>Care</strong> <strong>Brochure</strong>_<strong>A5</strong>_<strong>20pp</strong>_V12.indd 11 08/08/2016 19:59


<strong>TMS</strong> CARE<br />

AUTO TRUST COSMETIC REPAIR INSURANCE<br />

Your new car is probably<br />

your pride and joy. If it is,<br />

you will appreciate it’s fine<br />

lines, detailing and the<br />

beauty of its design.<br />

You can’t always be there to make sure your<br />

new purchase stays safe and sound.<br />

Deciding where to park your car without<br />

it becoming victim to dents, bumper<br />

scuffs or scratches can be a real concern.<br />

Unsightly imperfections are annoying but<br />

visiting our body shop can be expensive,<br />

time-consuming and inconvenient which<br />

is why Auto Trust Cosmetic Repair<br />

Insurance can help to protect your<br />

investment, helping to keep your car<br />

distinctive and showroom fresh.<br />

Auto Trust Cosmetic Repair Insurance helps<br />

to protect against minor scuffs, dents and<br />

scratches without making a claim on your<br />

car insurance. The work will be carried out<br />

at your home or work place and the policy<br />

is designed to cover the cost of repairs.<br />

AutoTrust Cosmetic Warranty<br />

covers the following:<br />

• Dents up to 30cm in diameter<br />

and 3mm in depth.<br />

• Chips up to 1.5cm in diameter<br />

and 3mm in depth.<br />

• Scratches up to 30cm in length<br />

and 3mm in depth.<br />

• Scuffs up to 30cm in length<br />

and 3mm in depth.<br />

Key benefits<br />

• Helps protect against minor dents,<br />

scuffs, scratches and chips.<br />

• Helps to maintain that showroom<br />

fresh look for longer.<br />

• Backed by an A-rated UK insurer.<br />

• Making a claim does not affect your<br />

car insurance No Claims Discount.<br />

• Repairs carried out by fully-qualified<br />

and accredited mobile specialists.<br />

• One call to request the repair.<br />

Policy Exclusions<br />

You will not be covered for Minor<br />

Cosmetic Damage:<br />

• that cannot be defined as a Light Scratch,<br />

Chip, Scuffed Bumper or Minor Dent<br />

or any Minor Cosmetic Damage where<br />

a Cosmetic Repair is not<br />

technically possible;<br />

• reported to the Administrator more<br />

than 30 days after the Incident;<br />

• to horizontal flat surfaces, roofs, bonnets<br />

and boot tops where the Repairer deems<br />

it not possible to achieve a satisfactory<br />

finish using Cosmetic Repair or<br />

12<br />

<strong>15.087</strong> <strong>TMS</strong> <strong>Care</strong> <strong>Brochure</strong>_<strong>A5</strong>_<strong>20pp</strong>_V12.indd 12 08/08/2016 19:59


<strong>TMS</strong> CARE<br />

AUTO TRUST COSMETIC REPAIR INSURANCE<br />

Touch-in Repair techniques;<br />

• to any body panel or part of a panel that<br />

has been ripped, torn, or perforated;<br />

• where any repair work is carried out<br />

without prior authorisation being given<br />

by the Administrator;<br />

• caused by hail, rust, pitting or<br />

paintwork discolouration;<br />

• of any kind to wheels, wheel rims<br />

or wheel trims;<br />

• to stickers, decals, beading or moulding<br />

(including protective plastic), or that<br />

requires the removal of these items.<br />

Please read the policy wording<br />

for a full list of exclusions.<br />

Which panels of your car are covered?<br />

Rear three-quarter panels<br />

A Pillars<br />

Rear Bumper<br />

Door panels<br />

Front Bumper<br />

Front Panels<br />

Door Sills<br />

Areas marked red (bonnet, boot, roof panels and door<br />

handles are not covered under the terms of this policy.<br />

13<br />

<strong>15.087</strong> <strong>TMS</strong> <strong>Care</strong> <strong>Brochure</strong>_<strong>A5</strong>_<strong>20pp</strong>_V12.indd 13 08/08/2016 19:59


<strong>TMS</strong> CARE<br />

AUTO TRUST ALLOY WHEEL REPAIR INSURANCE<br />

Helping to keep your alloy<br />

wheels looking like new.<br />

AutoTrust Alloy Wheel<br />

Repair Insurance<br />

Can help save you money and time.<br />

Alloy wheels make your car look great but<br />

when they’re damaged, it can leave your car<br />

looking unsightly.<br />

Visiting a body shop can be expensive and<br />

inconvenient, which is why Auto Trust Alloy<br />

Wheel Repair Insurance can help to protect<br />

your investment, helping to keep your car<br />

distinctive and showroom fresh.<br />

AutoTrust Alloy Wheel Repair Insurance is<br />

designed to repair your wheels at your<br />

convenience, either at home, work or at one<br />

of our sites and arrange and pay for the<br />

cost of repairs.<br />

AutoTrust Alloy Wheel Repair Insurance can<br />

help you keep control of your car insurance<br />

costs by preventing a potentially costly<br />

claim and helping you keep your No Claims<br />

Discount intact.<br />

Key Benefits<br />

• Covers eligible alloy wheels for cosmetic<br />

damage caused by scuffing or kerbing.<br />

• Helps maintain that showroom-fresh look<br />

• Making a claim does not affect your<br />

car insurance No Claims Discount.<br />

• Covers up to 6 alloy wheel repairs<br />

per 12 month policy.<br />

• Covers up to 12 alloy wheel repairs<br />

per 24 month policy.<br />

14<br />

<strong>15.087</strong> <strong>TMS</strong> <strong>Care</strong> <strong>Brochure</strong>_<strong>A5</strong>_<strong>20pp</strong>_V12.indd 14 08/08/2016 19:59


<strong>TMS</strong> CARE<br />

AUTO TRUST ALLOY WHEEL REPAIR INSURANCE<br />

• Covers up to 18 alloy wheel repairs<br />

per 36 month policy.<br />

• Standard, diamond cut and<br />

two-coloured finished alloys.<br />

• £150 contribution towards a<br />

replacement alloy if deemed<br />

ineligible for cosmetic repair.<br />

• Repairs carried out at home or work,<br />

no need to have wheels sent away<br />

for specialist repair, even for<br />

diamond cut alloys.<br />

• All repairs carried out by an<br />

approved alloy wheel specialist.<br />

• One call to request the repair.<br />

Policy Exclusions<br />

This insurance will not cover the following:<br />

• If Your Vehicle is not listed in<br />

Glass’s Guide;<br />

• Where Your Vehicle is used as an<br />

emergency vehicle, taxi, bus,<br />

commercial vehicle in excess of<br />

3.5 tonnes or motorcycle;<br />

• General wear and tear, corrosion, pitting,<br />

discolouration, tar staining, neglect or a<br />

defect which is not deemed as resulting<br />

from Accidental Damage, cracked or<br />

buckled wheels;<br />

• Theft of Your Alloy Wheel(s);<br />

• Alloy Wheel(s) of split rim construction,<br />

machine polished or chrome effect finish;<br />

• The wheels are after market fitment<br />

or not of original specification for<br />

the Vehicle;<br />

• Damage present on an Alloy Wheel prior<br />

to the commencement of the policy.<br />

Please read the policy wording for a<br />

full list of exclusions.<br />

15<br />

<strong>15.087</strong> <strong>TMS</strong> <strong>Care</strong> <strong>Brochure</strong>_<strong>A5</strong>_<strong>20pp</strong>_V12.indd 15 08/08/2016 19:59


<strong>TMS</strong> CARE<br />

AUTO TRUST TYRE INSURANCE<br />

Help to maintain the safety<br />

and value of your vehicle.<br />

AutoTrust Tyre Insurance<br />

We often take the tyres on our vehicles for<br />

granted. But as the only part of the vehicle<br />

in constant contact with modern roads,<br />

tyres are arguably one of the most<br />

important vehicle components.<br />

Accidental tyre damage is an everyday<br />

reality. Driving over glass or a nail, hitting a<br />

pothole or kerb or even where a tyre suffers<br />

malicious damage – can result in a tyre<br />

having to be replaced. Keeping your tyres in<br />

good condition is often seen as vital to your<br />

safety as well as your budget.<br />

Modern tyres can be expensive to replace<br />

and having them repaired isn’t always an<br />

option, which is why Auto Trust Tyre<br />

Insurance is designed to help to keep your<br />

car on the road.<br />

Key Benefits<br />

• Covers accidental or malicious tyre<br />

damage and punctures.<br />

• Covers the cost of any tyre replacements,<br />

including fitting.<br />

• Covers up to 5 tyres during<br />

the policy period.<br />

• Up to £125 or £300 per standard tyre,<br />

depending on the cover selected.<br />

• Up to £450 per run-flat tyre.<br />

• Puncture repair cover.<br />

• Sidewall damage that does not<br />

<strong>15.087</strong> <strong>TMS</strong> <strong>Care</strong> <strong>Brochure</strong>_<strong>A5</strong>_<strong>20pp</strong>_V12.indd 16 08/08/2016 19:59


<strong>TMS</strong> CARE<br />

AUTO TRUST TYRE INSURANCE<br />

immediately lead to sudden deflation, but<br />

renders the tyre unsafe is covered.<br />

Policy Exclusions<br />

This insurance will not cover the following:<br />

• Wear and Tear, including any unevenly<br />

worn Tyres caused by defective steering<br />

geometry outside manufacturer’s<br />

recommended limits, or wheel balance;<br />

failure of a suspension component or<br />

shock absorber or which in the opinion of<br />

a qualified engineer was caused wholly or<br />

partly from a lack of maintenance e.g.<br />

incorrect Tyre pressure;<br />

• Tyres fitted to Vehicles which have been<br />

modified in any way from the<br />

manufacturer’s specification;<br />

• Any Damage caused by fire, any road<br />

traffic accident, or where the Vehicle<br />

is a total loss;<br />

• Any malicious damage claim, which is not<br />

accompanied by a valid and substantiated<br />

crime reference number;<br />

• Theft of the Tyre(s);<br />

• Any claim where at the time of Damage<br />

the Tyre tread depth is less than 2mm<br />

across the full tread area of the Tyre.<br />

Please read the policy wording<br />

for a full list of exclusions.<br />

Alloy Wheel Insurance and<br />

Tyre Protection are sold separately,<br />

however together they help keep you<br />

car’s showroom fresh look.<br />

Ask <strong>TMS</strong> for more details about<br />

how you can benefit from<br />

these two products.<br />

17<br />

<strong>15.087</strong> <strong>TMS</strong> <strong>Care</strong> <strong>Brochure</strong>_<strong>A5</strong>_<strong>20pp</strong>_V12.indd 17 08/08/2016 19:59


<strong>TMS</strong> CARE<br />

CARE PACKAGES ON DELIVERY<br />

<strong>TMS</strong> <strong>Care</strong> Packages<br />

When purchasing your vehicle, We have designed different <strong>TMS</strong> <strong>Care</strong><br />

Options, depending on your requirements. Why not consider one of the<br />

following package options. Your sales advisor will be happy to discuss<br />

these in more detail with you.<br />

PLATINUM<br />

PACK<br />

Choose Platinum for:<br />

• Auto Trust Asset Protection <br />

• Cosmetic Repairs Insurance<br />

• Alloy Wheel Repair Insurance <br />

• Tyre Insurance • Lifeshine<br />

GOLD<br />

PACK<br />

SILVER<br />

PACK<br />

Choose Gold for:<br />

• Auto Trust Asset Protection <br />

• Alloy Wheel Repair Insurance OR <br />

Tyre Insurance<br />

• Lifeshine<br />

Choose Silver for:<br />

• Auto Trust Asset Protection <br />

• Lifeshine<br />

TALK TO YOUR <strong>TMS</strong><br />

SALES ADVISOR TODAY<br />

These products can be purchased separately. All charges are inclusive of Insurance Premium Tax<br />

and/or VAT where applicable. Registration No. 5693106 VAT Registration: GB 881 6690 84<br />

18<br />

<strong>15.087</strong><br />

<strong>15.087</strong> <strong>TMS</strong> <strong>Care</strong> <strong>Brochure</strong>_<strong>A5</strong>_<strong>20pp</strong>_V12.indd 18 08/08/2016 19:59


<strong>TMS</strong> CARE<br />

NOTES<br />

<strong>TMS</strong> Limited are an Appointed Representative of ITC Compliance Limited who are authorised and regulated by the Financial<br />

Conduct Authority (their firm reference is 313486) and which is permitted to advise on and arrange general insurance contracts.<br />

19<br />

<strong>15.087</strong> <strong>TMS</strong> <strong>Care</strong> <strong>Brochure</strong>_<strong>A5</strong>_<strong>20pp</strong>_V12.indd 19 08/08/2016 19:59


OPEN SEVEN<br />

DAYS A WEEK<br />

FOR SALES<br />

MONDAY TO FRIDAY: 08.30 – 18.00<br />

SATURDAY: 08.30 – 17.00<br />

SUNDAY: 11.00 – 16.00<br />

FOR SERVICE<br />

MONDAY TO FRIDAY: 08.00 – 18.00<br />

SATURDAY: 08.30 – 12.30<br />

FOR PARTS<br />

MONDAY TO FRIDAY: 08.00 – 18.00<br />

SATURDAY: 08.30 – 12.30<br />

CONNECT WITH <strong>TMS</strong>:<br />

www.facebook.com/<br />

tmsmotorgroup<br />

@tmsmotorgroup<br />

www.tmsmotorgroup.co.uk<br />

<strong>TMS</strong> COVENTRY<br />

510 London Road, Coventry CV3 4EU<br />

02476 303132<br />

<strong>TMS</strong> HINCKLEY<br />

Trinity Marina, Coventry Road, Hinckley LE10 0NF<br />

01455 632478<br />

01455 899508<br />

S A L E S • S E R V I C E • P A R T S • A C C E S S O R I E S<br />

S A<br />

<strong>15.087</strong> <strong>TMS</strong> <strong>Care</strong> <strong>Brochure</strong>_<strong>A5</strong>_<strong>20pp</strong>_V12.indd 20 08/08/2016 19:59

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!