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Ordering instructions
To order your handcrafted piece, please visit www.stcolettashops.com.
Shipping policy
St. Coletta Shops currently ships exclusively through the United States Postal Service and
offers two shipping options. We only ship Monday through Friday. Orders placed on
Friday after 4:00 pm through Sunday night will be processed on Monday.
• Priority – 2-3 days, depending on destination and drop off times.
The post office does not guarantee this time frame.
• Express – Overnight. Please allow one day for processing.
• At this time we only ship within the United States.
• The cost for shipping is based on total weight of your order and distance shipped.
Last date to ship
The last day to order to guarantee delivery by Christmas Day is December 18, 2016.
After this date it is recommended that you use Express/Overnight delivery and again, the
post office does not guarantee the time frame.
Return policy
St. Coletta Shops takes pride in all the items we make and sell, and we are confident you
will be pleased with your unique item. Due to the handmade nature of our products,
slight variations in each piece may occur. However, if you are not completely satisfied, we
will accept returns/exchanges within 30 days of purchase. All items returned in original
condition and in original or equal packaging will be refunded or exchanged minus
shipping charges. Buyer is responsible for return shipping. All items must be returned
unworn/unused. Before returning an item, the buyer should contact St. Coletta Shops via
e-mail (shops@stcoletta.org). Due to the delicate nature of our gift items, it is encouraged
that the buyer purchase postal insurance when returning an item via USPS. If the item
arrives back to the warehouse broken, the buyer will not be refunded.
Retail Stores
207 S. Peyton Street
Alexandria, VA 22314
M-F 8:30am-4:30pm
5301 Marinelli Rd.
Rockville, MD 20852
M-F 9:00am – 4:00pm
St. Coletta of Greater Washington’s mission is to serve children and adults with
intellectual disabilities and to support their families. At St. Coletta we believe in the
immeasurable value of the individual human spirit and the right of each individual to live
as full and independent a life as possible. Your purchase creates vocational opportunities
for people with disabilities.
All products designed exclusively for St. Coletta Shops • Handcrafted by individuals with disabilities • Made in U.S.A
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