Leading with Care: Lumacare Strategic Plan, 2016-19

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Lumacare Strategic Plan 2016 - 2019 PREPARED TO LEAD THE WAY TOP TALENT INTEGRATED SYSTEMS & RESOURCES STRONG PARTNERSHIPS SUPPORTIVE STAKEHOLDERS EFFECTIVE GOVERNANCE Page 8 DIVERSITY & INCLUSION CUTTING- EDGE INNOVATION COMMUNITY DEVELOPMENT & CAPACITY BUILDING
Leading With Care QUALITY BOARD OF DIRECTORS BOARD OF DIRECTORS PREPARED TO LEAD THE WAY CONTINUOUS QUALITY IMPROVEMENT In June 2015, Lumacare Committee entered into a Committee new Accreditation Committee certification process led by Accreditation Canada. Committee Committee Committee With a compliance rate of 95%, Lumacare was issued an Accreditation Primer Award which has positioned the organization well in moving towards the Qmentum Certification process in June 2017. Lumacare believes that the quality of SENIOR our programs MANAGEMENT and services is the foundation for all that we do. SENIOR MANAGEMENT TEAM TEAM “Leading with Care” lays out a renewed commitment to continuous quality improvement. Lumacare uses a Quality Compass to guide our processes and teams in providing high-quality Client and family-centered care. Leadership TeamLeadership Team Leadership Team Governance Governance Stewardship Governance Committee CLIENT AND FAMILY CENTERED APPROACH........CLIENT AND FAMILY CENTERED APPROACH... ....CLIENT AND FAMILY CENTERED APPROACH........CLIENT AND FAMILY CENTERED APPROACH........CLIENT AND FAMILY CENTERED APPROACH........CLIENT AND FAMILY CENTERED APPROACH........CLIENT AND FAMILY CENTERED APPROACH........ BOARD OF DIRECTORS Stewardship Committee Finance Committee SENIOR MANAGEMENT TEAM CLIENT AND FAMILY CENTERED APPROACH........CLIENT AND FAMILY CENTERED APPROACH........CLIENT AND FAMILY CENTERED APPROACH........CLIENT AND FAMILY CENTERED APPROACH........CLIENT AND FAMILY CENTERED APPROACH........CLIENT AND FAMILY CENTERED APPROACH........CLIENT AND FAMILY CENTERED APPROACH........ Stewardship Finance CLIENT AND FAMILY CENTERED APPROACH........CLIENT AND FAMILY CENTERED APPROACH........CLIENT AND FAMILY CENTERED APPROACH........CLIENT AND FAMILY CENTERED APPROACH........CLIENT AND FAMILY CENTERED APPROACH........CLIENT AND FAMILY CENTERED APPROACH........CLIENT AND FAMILY CENTERED APPROACH........ Finance Audit Audit Committee Audit Joint Health and Safety Joint Health and Safety Joint Health and Safety GOVERNANCE REVIEW GOVERNANCE REVIEW REVIEW Incidents Near Incidents Misses Complaints Near Misses Complaints INPUT INPUT INPUT JUST CULTURE JUST GOVERNANCE JUST CULTURE Quality Improvement Quality Improvement Ethical Ethical Dilemmas INPUT Stakeholder Stakeholder Feedback Feedback INPUT REPORTING CULTURE REPORTING TRAINING Ethics, Ethics, Ethics, Quality of Quality Care, of Quality Care, of Care, & Client Safety & Client Safety & Client Safety Commitee Commitee (QCCSC) Commitee (QCCSC) (QCCSC) REPORTING TRAINING IMPROVEMENTS IMPROVEMENTS OUTPUT Client Client Safety Safety OUTPUT Risk Risk Management Management T TA TRAINING IMPROVEMENTS Strategic Priorities Strategic Priorities DOCUMENTATION ANALYSIS DOCUMENTATION ANALYSIS DOCUMENTATION ANALYSIS Falls Prevention Falls PreventionFalls Prevention Infection Prevention and Control Infection Prevention Infection Prevention and Control and Control ACCOUNTABILITY Elder Abuse Our plan includes a general approach to guide Elder the Abuse development Elder Abuse and use of metrics and qualitative indicators for assessing progress on plan goals, objectives, and strategic initiatives. This is intended to be a starting point from which appropriate staff will develop and further refine the appropriate metrics and qualitative indicators to ensure the success of the plan for Lumacare and its stakeholders We want to hear from you! Send us an e-mail, connect with us on social media, visit our website, or give us a call. Feedback from our current and potential Clients, partners, funders and stakeholders is critical to us “Leading with Care”. Page 9
Page 1 and 2: STRATEGIC PLAN 2016 - 2019 LEADING
Page 3 and 4: Leading With Care THE REASON WE EXI
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Page 7: Leading With Care FAMILY-CENTRIC LU
Page 11 and 12: Leading With Care TEAMWORK AND SUMM

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