Diversified Capabilities Summary v090216
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Regional Offices/Worldwide Deployment<br />
<strong>Diversified</strong> has the ability to install and maintain integrated systems across the U.S. and around the<br />
globe. Many of our large, multi-national clients have relied on us to deploy enterprise solutions throughout<br />
North America, South America, Europe, Southeast Asia and the Middle East.<br />
Representation of Company Held Certifications<br />
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Organizational Overview<br />
Advanced Visual Environments<br />
Our Advanced Visual Environments team provides consultation, design, implementation and<br />
maintenance of easy-to-use collaboration spaces that increase productivity.<br />
o Acoustic Design, Video, Lighting, Shading & Control Systems<br />
o<br />
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o<br />
o<br />
Unified Communication Solutions including Voice, Video, IM & Cloud<br />
Conference Rooms, Huddle, Training & Distance Learning Spaces<br />
Immersive Telepresence & Tactical/Deployable Solutions<br />
Wayfinding & Architectural Digital Designs<br />
Business Technologies & Services<br />
Our team of experienced professionals with deep industry knowledge work in partnership<br />
to define new approaches to existing and future challenges within your business process<br />
and workflow, offering consultation, design, planning & management services across your<br />
business architecture.<br />
o Virtualized Operations & Optimized Workflow<br />
o<br />
o<br />
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Software Defined Networks<br />
Digital Supply Chain<br />
Facilities Planning & Change Management<br />
Broadcast Infrastructure Design & Cloud Based Systems<br />
Mission Critical Environments<br />
Provides turn-key, design-build advanced visualization spaces that allow operators to<br />
instantaneously disseminate critical data, accelerating response times through enhanced<br />
situational awareness.<br />
o Network, Security & Intelligence Operation Centers<br />
o<br />
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Real-Time Social Media Monitoring<br />
Command & Control Rooms, Situation Rooms<br />
Advanced Data Analytics & Custom Software<br />
Room Furnishings, Treatments, Operator Consoles<br />
Media and Entertainment<br />
This team reviews your existing workflows and skillfully designs and integrates scalable<br />
network solutions to support your advanced digital media, dramatically increasing operating<br />
efficiencies while delivering a superior product that engages your audience.<br />
o Sports Venues<br />
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Studio & Post Production Facilities, Editorial Suites<br />
Mobile Production Units<br />
Broadcast & Cable Networks<br />
Media & Asset Management<br />
Digital Media Group<br />
A full-service managed network provider of digital communication solutions offering stateof-the-art<br />
monitoring and management of our clients’ infrastructure data.<br />
o Consultation, Design, IT Engineering, System Installation<br />
o Gesture based programming, beacon technology and geo-fencing<br />
o Experiential Design, Digital Signage Networks, IPTV Systems<br />
o Content Creation, Management & Dynamic Content Integration<br />
o 24/7/365 Network Operation Center, Remote & On-Site Services<br />
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Expert Services<br />
Architectural Design Development<br />
Blending our design experience, product knowledge, and expert engineering, we<br />
balance architectural aesthetics and technical functionality to deliver spaces that<br />
are as beautiful as they are functional.<br />
o AV Technology Design<br />
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AV Architectural Advisory Drawings<br />
Lighting Design & Coordination<br />
Furniture Coordination<br />
AV Contract Administration<br />
AV/IT Engineering<br />
Based on thorough technical analysis, network and facility assessments, our<br />
expert engineering team designs comprehensive solutions that deliver<br />
exceptional performance, supported by expertly-prepared project<br />
documentation.<br />
o AV/IT Systems Design Development<br />
o<br />
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Experiential Design<br />
PC Build<br />
Database Management<br />
AV & Software Support<br />
Technology Infrastructures, Integration & Installation<br />
We offer expert design, project management and implementation of wireless<br />
technology and structured cable systems that optimize the performance of your<br />
IT strategies while ensuring your overall AV/IT systems investment.<br />
o End-to-end structured cabling systems<br />
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IPTV<br />
Voice & data cabling<br />
Fiber optic cabling<br />
Wireless design & implementation<br />
Project Management<br />
Our expert project managers provide you a single point of contact, from preinstall<br />
site visit to CO, coordinating with all project vendors and trades to ensure<br />
that your project is completed on time and on budget.<br />
o Procurement<br />
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Installation Coordination & Communication<br />
Site Integration Management<br />
Site Logistics<br />
Key Operator and Non-Technical End-User Training<br />
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Creative Services<br />
We do more than design and manage systems - we enhance them with<br />
captivating and dynamic content. Our design strategy and content creation<br />
services deliver thematic and engaging interactive solutions.<br />
o Content Strategy Development, Creation & Management<br />
o<br />
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Trafficking, Scheduling & Reporting<br />
Animations, Template & Experiential Design<br />
Programming<br />
Asset Management<br />
Network Operations Center<br />
This managed service monitors your global network health to respond quickly to<br />
alerts, maximizing your ROI. Our highly-trained NOC Specialists are experienced<br />
in maintaining every aspect of the network 24/7/365.<br />
o Monitoring<br />
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Reporting<br />
Remote Management<br />
Automated Issue Resolution<br />
Field Service Support<br />
Client Technical Assistance Center (CTAC)<br />
Our Client Technical Assistance Center (CTAC) is staffed by experienced, certified<br />
personnel to support our clients with exceptional levels of technical expertise,<br />
providing incomparable customer service.<br />
o Tier One Help Desk<br />
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Remote Video Support<br />
Asset Management/ Equipment Lifecycle Management<br />
Deployable Field Organization<br />
On-Site Managed Services<br />
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TECHNOLOGY<br />
ENTERPRISE<br />
Project References<br />
Strategic engagement providing Design/Build Integration services for<br />
5 global data centers throughout Asia Pacific, including 3 centers in<br />
Singapore. Microsoft’s expansion into Asia Pacific required the<br />
integration and provisioning of AV services complete with Command<br />
Centers, Conference Rooms, and IT Data Centers.<br />
Facebook’s global initiative requires standardization of AV services. As<br />
Facebook expands globally, they require the same sophisticated<br />
capabilities in their international offices. Our design teams consulted<br />
and provided Design, Build and Manage Services for all of the event<br />
spaces in Singapore, Paris, Dublin, and London. These spaces are<br />
designed as hybrid spaces for both Professional Broadcast and<br />
Production as well as “Do It Yourself” user-friendly presentation spaces.<br />
From Dublin to Cairo, Sao Paulo to Bratislava and Ehningen, IBM is<br />
reinventing their workplace to provide visual communication tools to<br />
enhance their team’s ability to virtually meet with customers and<br />
subject matter experts, solving problems and making decisions more<br />
quickly and to create a work environment for recruiting and retaining a<br />
younger workforce accustomed to having ubiquitous collaborative<br />
technology. By elegantly outfitting meeting areas with reliable, easy to<br />
use electronic tools, <strong>Diversified</strong> has designed and integrated the<br />
solutions that allow them to create the unique workplaces desired.<br />
Samsung required a highly advanced, intuitive and secure Executive<br />
Briefing Center for its World Headquarters in Seoul, Korea and turned<br />
to <strong>Diversified</strong> for the complete design/build. The space features<br />
sophisticated encryption and shielding as well as collaborative<br />
telestration capabilities per seat. A Chairman’s Presentation Room,<br />
auditorium, and break-out rooms are also part of the seamlessly<br />
integrated, LEED certified project.<br />
Project value: $13.5M.<br />
The Intercontinental Exchange relocated its Atlanta, Georgia offices and<br />
consulted with <strong>Diversified</strong> on implementing sophisticated, elegantly<br />
incorporated technologies to attract today’s workforce while conveying<br />
its brand. We designed and installed integrated collaborative &<br />
presentation technologies throughout including video walls, Digital<br />
Signage and purpose-built systems for Network & Security Ops Center<br />
along with efficient features such as Room Scheduling.<br />
The forum for Apple’s product introductions, corporate meeting and<br />
special events, Apple Town Hall, made famous by the iconic late Steve<br />
Jobs, underwent a technology upgrade. Along with a new stage and<br />
projection systems, they wanted an exceptional lighting and sound<br />
system for the Cupertino, California venue. Within a compressed time<br />
schedule, <strong>Diversified</strong> delivered an aesthetically integrated AVL system.<br />
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HIGHER EDUCATION<br />
MEDIA & ENTERTAINMENT<br />
The prestigious Kellogg School of Management at Northwestern<br />
University underwent and full AV upgrade. Included was an AV<br />
Operations NOC, Broadcast Studio, 100+ AV-equipped spaces, Digital<br />
Signage, and Distance Learning technology. <strong>Diversified</strong> completed the<br />
full design/build of this ambitious project.<br />
Stanford University was seeking an AV contractor to design/build the<br />
audio-visual infrastructure at their new Graduate School of Business–<br />
Knight Management Center. <strong>Diversified</strong> was chosen to lead this<br />
substantial endeavor. It included the design and installation of a main<br />
equipment room, a distributed fiber backbone for eight new buildings,<br />
and AV presentation capabilities for over 150 rooms.<br />
Leader of the Supply Chain and Logistics Institute, Dr. Benoit Montreuil<br />
directs the International Physical Internet Center at Georgia Tech,<br />
collaborating with his students to research and develop innovative<br />
methodologies and technologies which enable businesses to thrive in<br />
a hyper-connected world. <strong>Diversified</strong> integrated sophisticated<br />
interactive video walls, SmartBoards and projection along with<br />
elegantly controlled lighting, shades and multi-source content sharing<br />
for effective ideation and research.<br />
Red Bull sought to support musicians by providing a unique recording<br />
experience with top production tools. Consulting with <strong>Diversified</strong>, Red<br />
Bull Media House was designed with a state-of-the-art recording studio<br />
to produce and distribute multimedia content. <strong>Diversified</strong> managed all<br />
aspects of the Los Angeles project including set design and a custom<br />
gamer’s console.<br />
Legendary Entertainment, the film production company, required<br />
audio-visual systems for their new headquarters in the heart of<br />
Burbank, CA’s Media District. Working with architect Felderman<br />
Keatinge & Associates (FKA) and Taslimi Construction, <strong>Diversified</strong> was<br />
responsible for all audio-visual system design and integrations, which<br />
included high-end conference room capabilities, a new screening<br />
room, a video effects room, and an IPTV system. The studio is well<br />
equipped to continue making hit films for years to come.<br />
When Comcast decided to consolidate the facilities of their two Los-<br />
Angeles-based programming services, G4 and E!, they realized a new<br />
HD Production Control Room was needed. <strong>Diversified</strong> quickly<br />
assembled an outstanding project team and a lot of logistical help from<br />
its Santa Clara office. Working over and under the construction trades<br />
doing the tenant improvements was challenging at best; but close<br />
coordination kept the project on track, and the entire design-tocompletion<br />
cycle took only 10-weeks.<br />
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SPORTS VENUES<br />
BROADCAST SYSTEMS<br />
Munhak Baseball Stadium (SK Wyverns) in Incheon, South Korea<br />
wanted to go big, and they did! <strong>Diversified</strong> installed a massive 205’ x<br />
57’ LED Scoreboard and manages its stunning content in crisp 3840 x<br />
1088 resolution. Watch the timelapse<br />
Wanting a more engaging fan experience, The Miami Dolphins<br />
engaged in a multiphase renovation of Sun Life Stadium in Miami, FL.<br />
<strong>Diversified</strong> provided consultation across the breadth of the project and<br />
design/build of the Client Preview Center with its extensive AV<br />
integration as well as the Video Control Room and the stadium’s<br />
broadcast infrastructure. <strong>Diversified</strong> also overhauled the bowl’s audio<br />
and provided Media Asset Management.<br />
Home of the Jets & the Giants, MetLife Stadium required an IPTV<br />
system with the ability to produce agile content branded for each of<br />
the New York teams. <strong>Diversified</strong> was selected by Verizon as the project<br />
integration firm. We provided engineering, configuration, installation<br />
and testing of a state-of-the-art Cisco System, comprised of over 2,000<br />
televisions.<br />
<strong>Diversified</strong> led the integration and coordination of four scopes within<br />
the United Nations New York Headquarters’ project: the rebuild of the<br />
broadcast infrastructure, Media Asset Management, Conference<br />
Microphones and Simultaneous Translation System and coordination<br />
of AV integration. Hundreds of hours of thoughtful design and<br />
engineering, along with our vast multidisciplinary core of capabilities<br />
resulted in a successful completion in time for the UN staff relocation.<br />
<strong>Diversified</strong> Engagement has Description…..UN provided design, HQ integration, Rebuild & and relocation commissioning of Broadcast on<br />
numerous Infrastructure projects for CNN News Bureau Washington, D.C. including<br />
workflow Location…………………………………………………………………………...New consulting, HD upgrades to Control Room B as well York, as over NY<br />
the Solutions entire Capital Provided…...Rebuild Fiber Hub and, of most the Broad recently a rebuild of the Terminal<br />
Gear Room. The <strong>Diversified</strong> engineering, project management and<br />
installation teams carefully engineered a transition strategy, assuring<br />
that CNN remained on air throughout the renovation and that the<br />
project was completed on time.<br />
With the broadcast of an NFL pre-season game just months away,<br />
Raycom Sports, with rights to the Atlantic Coast Conferences men’s<br />
basketball and football telecasts, turned to <strong>Diversified</strong> to design and<br />
build out its 53-foot mobile production truck. Operable on fiber or triax<br />
and compatible with companies like ESPN and Fox, the HD full-curbside<br />
expandable, built in our Santa Clara facility, meets the growing demand.<br />
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HEALTHCARE<br />
FINANCIAL SERVICES<br />
A world-renowned leader dedicated to the care and comfort of<br />
children, St. Jude Children’s Research Hospital in Memphis turned to<br />
<strong>Diversified</strong> for multiple innovative projects that provide collaboration<br />
with Physicians around the world as well as interactive displays that<br />
entertain and heal. We’ve integrated various meeting and<br />
presentation spaces throughout the facility with shared audio, video<br />
and streaming capabilities and are currently completing a project that<br />
will allow for the children to interact with different gaming systems<br />
and custom programs using interactive displays and video walls.<br />
This massive interactive display at Boston Children’s Hospital delights<br />
young patients and their families as their imaginations run wild and<br />
away from their worries. The slightest gesture makes the media wall<br />
come to life. See it in action.<br />
This renowned Florida medical center’s tele-stroke program diagnoses<br />
and treats stroke victims remotely, using real-time video conferencing.<br />
With no disruption in service, the center sought to extend its services<br />
to populations in remote areas. <strong>Diversified</strong> provided consultation,<br />
design and deployment of a Cisco Telepresence system offering<br />
healthcare for cerebrovascular patients along with other conditions.<br />
<strong>Diversified</strong> continues to support through On-Site and remote managed<br />
service programs.<br />
Spanning over a decade, <strong>Diversified</strong> has completed Design-Only, Build-<br />
Only and Design/Build projects for this Fortune 50/Global 100 Financial<br />
Services Institution. Our many projects with the firm include the<br />
installation of a state-of-the-art HD auditorium, control rooms, multiroom<br />
conference centers, multi-purpose divide/combine rooms,<br />
training rooms, trading floors, TV head-end and distribution.<br />
PIMCO is one of the world’s largest asset management firms with nearly<br />
$2 trillion in assets under management. <strong>Diversified</strong> was chosen first to<br />
design and then to build their HQ office Auditorium system in Newport<br />
Beach, CA. The system is comprised of 1.9 mm dot pitch LED walls, tiles<br />
narrow-mullion LED displays and broadcast-level cameras, switchers<br />
and control surfaces.<br />
<strong>Diversified</strong> provided AV design consultation for the most complicated<br />
and Executive-facing systems for this Fortune 100 Financial Services<br />
leader. Among our completed projects is their Global Multimedia<br />
Control Room, Corporate Television Studio, Restack of their HQ<br />
building and Creation of new digital room standards.<br />
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ADVERTISING & RETAIL<br />
IPTV<br />
The spectacular 25,000+ square-foot HD Digital Billboard spans the<br />
Broadway façade of the Marriott Marquis Hotel in the heart of New<br />
York City’s Times Square. <strong>Diversified</strong> was chosen to design, furnish and<br />
install content management and monitoring systems for the display as<br />
well as provide ongoing management and support services.<br />
Regal LA LIVE is one of the most well-known movie theaters in the film<br />
industry capital. We sought to expand the magic on the screen to the<br />
lobby as you walked into the building. Included was an animated box<br />
office, concession and menu boards and 22 visual touchpoints across<br />
62 displays.<br />
Adspace Mall Networks provides domination in America’s best malls<br />
with over 3600 screens in their network. With their Digital Signage<br />
advertising being viewed by 71 million unique visitors every month,<br />
mission critical operation is a must. <strong>Diversified</strong> was chosen to not only<br />
manage their content and network but also provide design/installation<br />
services as older technology requires upgrading.<br />
Among additional technology projects across their new Sports Network<br />
Campus in Stamford, Connecticut, NBC Sports contracted with<br />
<strong>Diversified</strong> to implement a facility-wide IPTV/QAM System. The system<br />
included DirecTV antennas, IPTV headend, TV’s, distribution over fiber<br />
to each of the 10 IDF’s for both the 256 channel QAM system and the<br />
DirecTV L-Band signals feeding over 700 QAM TV’s.<br />
Located 50 miles from the Port of Spain, just off the coast of Trinidad,<br />
Edison Chouest Offshore’s Island Intervention is a support vessel for a<br />
BP oil rig. <strong>Diversified</strong> installed a satellite entertainment system that<br />
delivers DirecTV Caribbean programming, a critical amenity for crew at<br />
sea. The installation required extensive HUET (Helicopter Underwater<br />
Egress Training) as the installation team required helicopter transport.<br />
<strong>Diversified</strong> has installed IPTV systems in a number of other support<br />
vessels as well.<br />
Delivered by a hybrid fiber/coax backbone located on the 19 th floor of<br />
the 51-story skyscraper, signal is distributed to all video systems<br />
throughout Shell’s New Orleans Corporate location. This was our third<br />
DirecTV IPTV system installation for Shell.<br />
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MISSION CRITICAL<br />
GOVERNMENT<br />
We provided a cutting edge NOC for United Airlines, which is critical<br />
for their complex day-to-day operations. The <strong>Diversified</strong> team provided<br />
consultation and installation services while keeping ergonomics and<br />
ease of use in mind. Our goal was to make this integration seamless<br />
and weave our solutions into the framework of their systems.<br />
Our international services worked closely with Kuwait Oil Company to<br />
provide a unique command and control center for collaborative and<br />
traditional operations. Our design team incorporated Moving Video<br />
Walls and Rotating Consoles to augment this mission critical<br />
environment. Now this Analysis and Decision Making Facility can<br />
create the efficiency and productivity they require for such a volatile<br />
market.<br />
Georgia Systems Operations ensures fulfillment of member-owner’s<br />
electricity demands, from generation to distribution. GSOC recently<br />
upgraded its transmission control center to modernize operations and<br />
provide greater situational awareness to its operators. <strong>Diversified</strong><br />
integrated an 8x4 matrix of 70” displays with Barco CMS Control Room<br />
Management software for control of the main wall and adjacent<br />
displays with extensive collaborative capabilities.<br />
The Emergency Command Center of Prince George’s County serves as<br />
the Office of Homeland Security headquarters, as well as the county’s<br />
911 back-up center, emergency management, and emergencyoperations<br />
center. <strong>Diversified</strong> delivered a comprehensive Video Display<br />
system, Digital Media Presentation System, Video Wall and multiple<br />
displays. The scalable system is interconnected with multiple endpoints<br />
and compatible across network systems as well as other facilities.<br />
The United States Air Force, through the Office of Public Affairs and Air<br />
Force News Organization, is tasked with supporting local commanders<br />
in enhancing global communications. We provided the design/build of<br />
a robust architecture that supports the ability to incorporate broadcast<br />
schedules from San Antonio while enabling local operators to conduct<br />
last minute program interruptions with breaking news, special<br />
information or base-wide alert messages. This system was replicated<br />
and installed in 10 locations around the world.<br />
The Lake Nona Veterans Administration Medical Center in Orlando,<br />
Florida offers comprehensive medical and spiritual care. To support the<br />
needs of the veterans, staff and faculty, <strong>Diversified</strong> developed a<br />
consolidated media system including automated A/V, media control,<br />
presentation systems, intelligent learning boards, digital video walls<br />
and building automation system with the goal of conserving energy<br />
while maximizing the use of innovative and interactive technologies.<br />
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HOUSE OF WORSHIP<br />
Serving 30,000+ parishioners in the greater Atlanta area, 12Stone<br />
Church faced challenges in bringing its message to followers across<br />
their satellite campuses, particularly real-time distribution of live<br />
teaching. <strong>Diversified</strong> developed Mobil Pro, a self-contained mobile AVL<br />
church solution that sets up and dismantles in under an hour.<br />
Heading up the integration of the low-maintenance, energy-efficient,<br />
31’ x 18’ LED wall, along with the upgrade of the broadcast and video<br />
production facilities of First Baptist Church in Orlando, Florida,<br />
<strong>Diversified</strong> replaced the church’s copper infrastructure with fiber,<br />
allowing for dynamic content display as well as future growth.<br />
Passion City Church set out to create a new worship experience through<br />
dynamic lighting, imagery and sound for its modern generation of<br />
Atlanta area worshippers. <strong>Diversified</strong> incorporated a world-class sound<br />
system, stunning edge-blended projection that spans the stage and a<br />
five-camera production system, delivering a fully engaging, spiritual<br />
experience for the high-tech congregation.<br />
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For additional information and project references,<br />
please visit diversifiedus.com.<br />
Contact us at 844.767.2738 or info@diversifiedus.com<br />
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