WebRTC Market Size, Share, Analysis and Forecast 2015 - 2021

WebRTC Market: Global Industry Analysis and
Forecast 2015 - 2021

P e r s i s t e n c e M a r k e t R e s e a r c h
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WebRTC Market 2015 - 2021

P e r s i s t e n c e M a r k e t R e s e a r c h
Report Media Releases
WebRTC Market: Global Industry Analysis and
Forecast 2015 – 2021
Web Real-Time Communication (WebRTC) is an internet browser interface which enables real-time
communication between two internet browsers. WebRTC enables peer to peer audio, video and data
communication between the browsers without plugins. This key functionality of WebRTC not only reduces
the time required but also makes the process easy for a non-technical user since WebRTC requires no
plugins, frameworks or applications. The browsers use Session Description Protocol (SDP) to establish a
connection for data transfer. WebRTC is using JavaScript Application Programming Interface (APIs) and
HTML5 for embedded communication within the browsers. However, WebRTC is an emerging platform
that is anticipated to have significant impact on the communication between browsers in near future.
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WebRTC is available for free and is accessible worldwide which is the key growth driver of this market.
Moreover, WebRTC is platform and device independent which would help to attract global audience.
Further, it provides better video and voice quality with advanced security and other operational features.
WebRTC can adapt to various network conditions and is interoperable with Voice over Internet Protocol
(VoIP) and Unified Communications (UC) solutions which is expected to help companies to easily integrate
it with their existing infrastructure. WebRTC provides a bright solution for customer facing businesses. As
this communication is real time, WebRTC provides audio visual solutions without any cost. Retail and
healthcare are two industries with high demand for WebRTC as direct communication with end users or
customers is of immense importance in these industries.
One key restraint associated with the use of WebRTC is that it uses internet platform which is a public
domain and thus, the quality of service cannot be guaranteed all the time. Use of Internet could result in
privacy issues as it is still not clear how WebRTC manages the security and privacy. Further, integration is
another key challenge associated with WebRTC. Organizations could face problems in integrating and
adapting the WebRTC to their current system. WebRTC is currently not supported on Microsoft Internet
Explorer. Thus, there are a number of complexities linked with WebRTC however, technological
advancements are anticipated to eliminate these challenges in near future.
With WebRTC nearing its completion, organizations especially the consumer facing entities are expected
to use this technology in near future across all platforms. WebRTC is an emerging industry standard for
audio and video communication through a web browser. The Internet Engineering Task Force (IETF)
decided that browser makers should implement VP8 and H.264 video codecs. WebRTC is of huge
importance for call centers and customer care centers, where direct communication is happening between
WebRTC Market 2015 - 2021

P e r s i s t e n c e M a r k e t R e s e a r c h
a company representative and the end user or customer. WebRTC can simplify this communication further
and increase the level of customer satisfaction. Companies are integrating WebRTC into their websites to
enhance the overall user experience.
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Some of the major players in the global WebRTC market are Google Inc., Facebook, Inc., Citrix Systems,
Inc., TokBox Inc.,Sinch AB, Twilio, Inc., WIRE SWISS GmbH, Talko Inc., Screenhero, Inc., and Comcast
Corporation etc.
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WebRTC Market 2015 - 2021