Rentalcars.com uses Teleopti technology to support a diverse contact centre workforce of 80 nationalities and 40 languages
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also includes sister <strong>com</strong>pany Booking.<strong>com</strong>, Priceline.<strong>com</strong>, Agoda.<strong>com</strong>, KAYAK <strong>and</strong> OpenTable.<br />
For more information, visit www.rentalcars.<strong>com</strong><br />
About <strong>Teleopti</strong><br />
<strong>Teleopti</strong>, a <strong>to</strong>p, global provider <strong>of</strong> <strong>workforce</strong> management s<strong>of</strong>tware, <strong>of</strong>fers a world-class WFM solution that is<br />
sophisticated, localized <strong>and</strong> easy <strong>to</strong> use. As the largest “best-<strong>of</strong>-breed” vendor, <strong>Teleopti</strong> foc<strong>uses</strong> on helping <strong>contact</strong><br />
centers, back <strong>of</strong>fices <strong>and</strong> retail s<strong>to</strong>res improve cus<strong>to</strong>mer service, employee satisfaction <strong>and</strong> pr<strong>of</strong>itability – through<br />
optimized, au<strong>to</strong>mated forecasting <strong>and</strong> scheduling with cutting-edge features <strong>to</strong> empower <strong>and</strong> engage employees.<br />
Founded in 1992, Swedish-established <strong>Teleopti</strong> has cus<strong>to</strong>mers in over <strong>80</strong> countries, numerous <strong>of</strong>fices around the<br />
world – from Beijing <strong>to</strong> São Paolo – <strong>and</strong> a <strong>com</strong>prehensive global network <strong>of</strong> partners. For more information please visit<br />
www.teleopti.<strong>com</strong> or <strong>contact</strong>:<br />
Press <strong>contact</strong>: Mary Phillips/Andreina West:<br />
PR Artistry Limited<br />
T: +44 (0)1491 639500<br />
E: mary@pra-ltd.co.uk<br />
View Related News<br />
Category: Technology<br />
Region: Europe<br />
Tags (meta-keywords): <strong>workforce</strong> management, <strong>contact</strong> <strong>centre</strong>, cus<strong>to</strong>mer services, <strong>contact</strong> <strong>centre</strong><br />
<strong>technology</strong><br />
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