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Warwickshire Carers Newsletter

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October - December 2016 Edition<br />

<strong>Warwickshire</strong><br />

<strong>Carers</strong> <strong>Newsletter</strong><br />

Supporting <strong>Carers</strong> Countywide<br />

43% of <strong>Carers</strong> in<br />

<strong>Warwickshire</strong> who provide<br />

50+ hours of care per week<br />

describe their own health as<br />

‘not good’<br />

http://www.warwickshireobservatory.org/the-health-impact-ofproviding-unpaid-care/


Inside you will find the following topics<br />

Page 3 Seasons Greetings & Care Home Availability<br />

Page 4 <strong>Carers</strong> Rights Day 2016<br />

Page 5 White Stone Surgery<br />

Page 6-7 Protecting Your Pension<br />

Page 7 Warm and Well in <strong>Warwickshire</strong><br />

Page 8-9 Shoppa-Hoppa Service<br />

Page 10 Christmas Tips for guests who have dementia<br />

Page 11 Getting a benefits check<br />

Page 12 Who do you know who cares?<br />

Page 13-14 Supporting People with Sight Loss<br />

Page 15 ENRYCH<br />

Page 16 Care Home Availability continued from P3<br />

Page 17-20 <strong>Warwickshire</strong> HUBs<br />

Page 21-22 <strong>Carers</strong> Groups<br />

Page 23 North <strong>Warwickshire</strong> District group information<br />

Page 24 Nuneaton & Bedworth District group information<br />

Page 25 Rugby District group information<br />

Page 26 Stratford District group information<br />

Page 27 Warwick District group information<br />

Page 28-29 Assistive Technology for <strong>Carers</strong><br />

Page 29 Carer’s Emergency Card<br />

Page 30 Mental Health & Wellbeing Services<br />

Page 31-34 Talking Therapies Explained<br />

Page 34 GP Online Access for Patients<br />

Page 35 Job Board & Finding Work after Caring<br />

Page 36 <strong>Warwickshire</strong> Police<br />

Page 36 –37 WCC Emergency Duty Team<br />

Page 38-41 Reducing Fall-Risk at Home<br />

Page 41 Carer and Cared For Group<br />

Page 42-43 Crohns Disease<br />

Page 44-46 Loneliness & Social Isolation<br />

Page 47 Warm Home Discount<br />

Page 47 Make sure your electric blanket is safe<br />

Back Cover Guideposts Contact Information<br />

If you would like to feature in our newsletter or would like to<br />

suggest a topic of interest, please contact us on 02476 385 888<br />

or email carerssupport@guideposts.org.uk<br />

2


Seasons Greetings<br />

from all at Guideposts Carer<br />

Support Service<br />

Are you looking for a care home<br />

that has availability?<br />

<strong>Warwickshire</strong> Partners in Care (WPIC) is a cooperative<br />

Care Resource website run by the<br />

<strong>Warwickshire</strong> Association of Care Homes (WACH),<br />

<strong>Warwickshire</strong> County Council (WCC) and Social Services. It<br />

provides easy access to a large directory of information about care<br />

services in the county and surrounding areas covering:<br />

Elderly Nursing<br />

Residential and Dementia Care<br />

Learning difficulties<br />

Physical and Mental Disabilities<br />

Domiciliary Support<br />

Continued on page 16<br />

3


Whether caring affects your family gradually or suddenly, it is common<br />

to feel unprepared. Rules on benefits and the social care system can<br />

feel like a confusing maze.<br />

Without the right advice and information it is easy to miss out on the<br />

financial and practical support you are entitled to. Caring can be<br />

challenging enough without fighting for the support you need. That’s<br />

why groups up and down the country take part in <strong>Carers</strong> Rights Day,<br />

to reach out to the UK’s 6.5 million carers with information, advice and<br />

support.<br />

This year <strong>Carers</strong> Rights Day is being held on Friday 25 th November<br />

2016 and we want every carer to know where to turn for advice,<br />

information and support.<br />

Support from <strong>Carers</strong> UK<br />

<strong>Carers</strong> UK’s guide to carers’<br />

rights and benefits, Looking<br />

after someone, is published<br />

every year for <strong>Carers</strong> Rights<br />

Day. It provides a<br />

comprehensive guide on<br />

what support carers are<br />

entitled to. <strong>Carers</strong> can<br />

download a copy of the guide<br />

at carersuk.org or order a free<br />

copy from <strong>Carers</strong> UK by calling<br />

0800 808 7777 or emailing<br />

advice@carersuk.org<br />

Guideposts will be<br />

celebrating <strong>Carers</strong> Rights<br />

Day at our Hubs and <strong>Carers</strong><br />

Groups near you. Between<br />

the 21st and the 25th<br />

November<br />

4


Whitestone Surgery’s Patient Participation Group hosted a ‘digital<br />

future of healthcare’ open day in June. The event took place at the<br />

United Reform Church Hall, near the Ropewalk entrance and offered<br />

bric-a-brac stalls, face painting, bake sales and a tombola.<br />

Diane Kent, chair of WS-PPG commented: “ The increasing role of<br />

digital technology in the health care sector is a cause very important<br />

to WS-PPG, and we enjoyed exploring this in greater detail at the<br />

open day. Not only did the day address the very important issue of<br />

digitisation, it also raised funds for Guideposts Carer Support Service<br />

totaling £450.00”<br />

Andrea Randall, Guideposts Carer Support Manager, said “ We are<br />

delighted to be working closely with Whitestone Surgery PPG and<br />

really appreciate them dedicating the funds raised on the day to<br />

Guideposts. This will enable us to fund items vital for carers to allow<br />

them to continue their caring role.”<br />

If you are a carer in the Whitestone area please join Guideposts<br />

Carer Support Worker, Debbi Doheney at the<br />

Whitestone Surgery, 82 Bulkington Lane, Nuneaton CV11 4SB<br />

Tel: 02476 641 911. Third Thursday of the month 1.30pm - 4pm.<br />

For more information please call Guideposts on 02476 385 888 or<br />

email carerssupport@guideposts.org.uk<br />

Photos credited to: http://www.daveperryphotography.co.uk/<br />

5


2<br />

Protecting your<br />

pension<br />

For every week that Carer’s<br />

Allowance is paid you are<br />

credited with a National Insurance contribution. This is very<br />

important, because if you are unable to work or have cut down<br />

your working hours as a result of caring, your State Retirement<br />

Pension may be at risk because of the reduction in your<br />

National Insurance contributions.<br />

If you are a carer but are not entitled to Carer’s Allowance, you<br />

may be able to claim Carer’s Credit which can help to make<br />

sure you do not miss out on National Insurance contributions<br />

while you are caring.<br />

If you claim Carer’s Allowance and are thinking about deferring<br />

your pension, you need to seek advice as in most cases you will<br />

not be any better off. In some cases you could actually lose out.<br />

For more advice on deferring your pension contact the Pension<br />

Service on 0345 606 0265. http://www.carersuk.org/pension<br />

Five steps to maximise your State Pension<br />

Step 1: make sure you receive all the relevant benefits you are<br />

entitled to.<br />

Step 2: if you are not paying NI contributions through<br />

employment, and are not receiving benefits which will give you<br />

NI credits, check whether you can claim Carer's Credit.<br />

Step 3: check your NI record online https://www.gov.uk/checknational-insurance-record<br />

or by contacting the NI Helpline<br />

on 0300 200 3500 (textphone: 0300 200 3519) or by writing<br />

to HM Revenue and Customs (HMRC) National Insurance<br />

contributions and Employers Office, HM Revenue and Customs.<br />

BX9 1AN.<br />

6


Step 4: ask for a State Pension forecast either online https://<br />

www.gov.uk/check-state-pension or by contacting the Future<br />

Pension Centre on 0345 3000 168 (textphone: 0345 3000 169) or<br />

by completing a BR19 Form and sending it to the Newcastle<br />

Pension Centre Futures Group, The Pension Service 9, Mail<br />

Handling Site A, Wolverhampton. WV98 1LU.<br />

Step 5: look into what else you could be doing for your State<br />

Pension - contact the Pensions Advisory Service for impartial<br />

advice Tel: 0300 123 1047<br />

http://www.carersuk.org/help-and-advice/financial-support/helpwith-your-pension<br />

Goodbye!<br />

Guideposts would<br />

like to wish Paula<br />

Walkington all the<br />

very best for the<br />

future. Paula left<br />

in August for<br />

ventures new.<br />

Warm and Well in <strong>Warwickshire</strong> is here to support<br />

those households who have a member with a long term<br />

health condition that is exacerbated by a cold home.<br />

There are a range of services and support available.<br />

CALL FOR FURTHER DETAILS 0800 988 2881<br />

In addition there is support for owner occupier/private<br />

rented households with a member diagnosed with a<br />

long term health condition in receipt of certain benefits /low income*.<br />

*All schemes are subject to eligibility criteria and funding availability<br />

hps://www.nuneatonandbedworth.gov.uk/downloads/file/905/<br />

warm_and_well_in_warwickshire<br />

7


<strong>Warwickshire</strong> Vision Support<br />

Serving people with sight loss in <strong>Warwickshire</strong> and<br />

Coventry<br />

What is the Shoppa-Hoppa Service?<br />

<strong>Warwickshire</strong> Vision Support and Back & 4th Community<br />

Transport have developed a new community transport service in<br />

Warwick District.<br />

The Shoppa-Hoppa service operates every<br />

Monday and Wednesday collecting<br />

passengers from their homes, transporting<br />

them to the Shires Shopping Centre and<br />

taking them home again.<br />

Monday<br />

Aylesford, Barford, Bishops<br />

Tachbrook, Budbrooke, Emscote, Hampton<br />

Magna, Hampton on the<br />

Hill, Hatton, Heathcote, Myton, Norton<br />

Lindsey, Saltisford, Sherbourne, Warwick Town, Wasperton<br />

and Woodloes.<br />

<br />

Ring Monday to Thursday to book<br />

Wednesday<br />

Brunswick, Cubbington, Eathorpe, Milverton, Newbold, Offchurch,<br />

Radford Semele, Sydenham, Wappenbury, Weston under<br />

Wetherly and Whitnash.<br />

<br />

Ring Wednesday to Monday to book<br />

The vehicle is staffed by a volunteer driver and passenger<br />

assistant whilst volunteer escorts meet passengers at the<br />

supermarket to assist with their shopping.<br />

8


How much will it cost?<br />

The Shoppa-Hoppa costs £6.00 for a return journey payable in cash<br />

on the day to the driver.<br />

How long will I have at the shops?<br />

This will depend on how many passengers travel each week,<br />

however we would aim to have at least 2 hours between dropping<br />

off and collecting passengers.<br />

How much shopping can I buy?<br />

The Shoppa-Hoppa will run using a minibus so space will be limited.<br />

We request that passengers limit the shopping they buy to an<br />

amount they could reasonably carry themselves.<br />

How do I book my transport?<br />

Transport needs to be booked by telephoning the Back and 4th<br />

office on 01789 471595. Bookings can be made between the hours<br />

of 9 am & 4 pm Monday to Thursday for travel on the following<br />

Monday.<br />

Passengers will then be contacted on Friday and informed of the<br />

approximate collection time.<br />

Can I provide my own escort?<br />

Yes, if you have a carer or family member who can accompany you<br />

to do your shopping, they can travel with you for free. Alternately<br />

you can ask for a volunteer escort to accompany you, just ask when<br />

you are making your booking. Back & 4th is also happy to transport<br />

guide dogs.<br />

For more information:<br />

Website: http://warwickshire.vision/<br />

Post: 5 Charles Court, Budbrooke Road, Warwick CV34 5LZ<br />

Tel: 01926 411331 Email: enquiries@warwickshire.vision<br />

9


Christmas tips for your guests who have dementia<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

Plan ahead: If the house is unfamiliar to your guest, putting<br />

labels on doors could help – for example, the bathroom, the<br />

kitchen.<br />

Think about safety: make sure you leave lights on and doors<br />

open so the person with dementia is less likely to get confused<br />

if they’re up at night. Remind people to close<br />

outside doors securely if needed.<br />

Food and mealtimes: Don’t overload your<br />

guest’s plate. Although many people eat a lot at<br />

Christmas, a full plate can be quite daunting for<br />

someone who has difficulties eating.<br />

The person with dementia may feel self-conscious at a large<br />

dinner table, so avoid making them feel like the centre of<br />

attention.<br />

Drinking excessively can cause arguments and accidents.<br />

Ensure drinking stays within sensible limits.<br />

Emotional needs: Think of some activities the person may enjoy<br />

doing in quieter moments. Do you have any old photos you<br />

could look at together? Try to involve people in your own<br />

activities, such as walking or cooking and cleaning.<br />

Think about their usual or past religious attitudes. Would they<br />

like to go to church or listen to hymns?<br />

If the house becomes very busy, designate a 'quiet room' and<br />

agree not to watch television or listen to music in there.<br />

<br />

It might be enjoyable for the person to sing carols – it’s good to<br />

do something jointly with other people but singing also<br />

stimulates both mind and body.<br />

10. Remember your needs! Try to pace yourself and set realistic<br />

goals and remember to take time for yourself<br />

https://www.alzheimers.org.uk/site/scripts/<br />

documents_info.php?documentID=2085<br />

10


Getting a benefits check<br />

The benefits system has been subject to a lot of changes over<br />

the past few years, and more changes are underway. By<br />

getting a benefits check you can make sure you are claiming<br />

all the benefits you are entitled to.<br />

Online<br />

You can get a benefits check online by visiting either of the<br />

following websites:<br />

www.entitledto.co.uk/benefits-calculator<br />

www.turn2us.org.uk/benefits_search.aspx<br />

This will take about 20 minutes to complete.<br />

These online tools are not suitable for everyone. Special rules<br />

apply to some groups of people, for example: students, people<br />

under 18, people in permanent residential care, UK nationals<br />

who live abroad and people who are not British or Irish citizens.<br />

Face-to-face<br />

You may be able to get a face-to-face benefits<br />

check from a local advice centre, such as your<br />

local Citizens Advice Bureau.<br />

Contact the social services department of the<br />

person you look after and ask them what advice<br />

services there are in your area. You could also<br />

ask about getting a benefits check locally when<br />

you have your Carer’s Assessment.<br />

https://www.carersuk.org/news-and-campaigns/campaigns/<br />

carers-rights-day<br />

11


?<br />

?<br />

Who do you know, who cares?<br />

Guideposts would like your help in identifying<br />

carers in your community.<br />

This could be your:<br />

Mum or Dad<br />

Wife, Husband or Partner<br />

Grandma or Grandpa<br />

Auntie or Uncle<br />

Neighbour<br />

Person who lives down the street<br />

A friend<br />

Do they help some one who is aged 18 or over<br />

who has a medical condition or disability?<br />

Please share our number with them<br />

Our service is FREE and confidential<br />

02476 385 888<br />

If you require help or support completing these forms,<br />

we can help:<br />

Carer’s Allowance<br />

Attendance Allowance<br />

P.I.P<br />

Blue Badge<br />

Carer’s Credit<br />

Employment Support Allowance<br />

Universal Credit<br />

Please use our service<br />

12


Registering your sight loss<br />

What is registration?<br />

“Registration” simply means being on your local social service’s<br />

register of people who are either severely sight impaired (blind) or<br />

sight impaired (partially sighted). It's voluntary and is completely<br />

confidential and your details won’t be shared.<br />

How do I get registered?<br />

Step one: getting a referral to an eye specialist If you are having<br />

problems with your sight, visit a high street optician (an optometrist)<br />

or your GP for an initial check-up. If necessary, they will then refer<br />

you to an eye clinic for an appointment. At your appointment in the<br />

eye clinic, an eye specialist (called an ophthalmologist) will examine<br />

the health of your eyes and your eyesight.<br />

Step two: the ophthalmologist decides if you can be certified. Your<br />

eye specialist will measure how good you are at seeing detail at a<br />

distance (your visual acuity) and how much you can see from the<br />

side of your eye when you’re looking straight ahead (your field of<br />

vision). If your ophthalmologist judges that you can be certified, they<br />

will complete an official certificate with the results of your eye<br />

examination, as well as information about your circumstances. This<br />

certificate is called the Certificate of Vision Impairment (CVI)<br />

Step three: registration with your local social services. After<br />

receiving a copy of your certificate, your local social services team<br />

should contact you to ask if you wish to be included on its register of<br />

blind and partially sighted people. If you say “yes” then you become<br />

registered. If you choose not to be registered, you can still get<br />

support from social services to help you remain independent.<br />

What happens after you’re registered?<br />

Social services should contact you to discuss carrying out a needs<br />

assessment, also known as a Social Care and Rehabilitation<br />

13


Assessment. The aim of this assessment is for social services to find<br />

out what help and advice you need to remain independent. For<br />

example, this could include help with everyday tasks such as<br />

cleaning and cooking, keeping in touch with friends and family, or<br />

with transport.<br />

The advantages of registering<br />

There are some very significant advantages to getting registered.<br />

Firstly, it can make life more affordable by enabling you to claim a<br />

wide range of concessions. These include a<br />

half-price TV Licence<br />

help with some NHS costs<br />

help with your Council Tax bill and tax allowances<br />

leisure discounts<br />

free public transport<br />

Which concessions you are entitled to depends on whether you are<br />

registered as severely sight impaired or sight impaired.<br />

Although being registered does not automatically entitle you to any<br />

particular welfare benefits, it does often make it easier for you to<br />

claim some of them. Your registration confirms your sight loss and<br />

helps as evidence in your claim.<br />

Your local council will often give you a registration card that proves<br />

your registration status. Having this can help to prove your<br />

entitlement to concessions, including when you’re visiting places of<br />

interest.<br />

http://www.rnib.org.uk/about-rnib<br />

Local Action Teams<br />

Action for blind people has teams ready to offer support with a variety<br />

of services including living with sight loss courses, employment<br />

guidance, clubs and technology advice.<br />

Local Office: 0121 665 4200<br />

14


Enriching the lives of<br />

disabled people every day<br />

Enrych is a charity that supports disabled people to<br />

enjoy active and independent lives. Everyone has<br />

the right to enjoy life and make choices about what<br />

they do. However, many people with disabilities<br />

face barriers every day that can limit their options<br />

or independence and may lead to isolation or<br />

depression.<br />

Enrych helps people identify what would make a real difference in<br />

their lives (especially through leisure and learning opportunities) and<br />

then find ways to help make it happen. This might be a volunteer<br />

partnership, an activity group, Enrych social events or through oneto-one<br />

support. There are two core services:<br />

Enrych Support:<br />

Carefully matched with a volunteer to pursue an activity or<br />

shared interest.<br />

Activity Groups e.g. art, photography, bowling, seated keep fit<br />

Accessible and fun social events and trips.<br />

Introductions and support to access local clubs, groups and<br />

activities.<br />

Access to the wider Enrych network.<br />

Free service to members.<br />

Enrych Assist:<br />

Active and independent living with a Personal Support<br />

Assistant.<br />

One-to-one support with everyday activities.<br />

Personal Assistants are fully trained and DBS checked.<br />

Personal budget holders and self-funding clients welcome for<br />

this chargeable service.<br />

Referrals from health care professionals and self-referrals<br />

accepted.<br />

For more information please contact 01926 485 446 or email<br />

info@enrych.org.uk www.enrych.org.uk<br />

15


Continued from Page 3<br />

<strong>Warwickshire</strong> Association of Care Homes (WACH) is an<br />

organisation representing the independent sector nursing and<br />

residential homes of the county.<br />

http://www.wpic.co.uk/about/<br />

By visiting the above link, you<br />

can search for the type of care<br />

you require in the district you<br />

want.<br />

You will then see a box as<br />

shown opposite, of all care<br />

homes that have availability for<br />

the service you require.<br />

For more information please visit the link in pink above, email<br />

info@wpic.co.uk or call 07801 863 616<br />

16


<strong>Warwickshire</strong> HUBs<br />

What is a HUB? The official definition of a HUB is ‘the effective centre<br />

of an activity, region, or network’.<br />

Guideposts’ HUBS are easily accessible throughout the five districts<br />

of <strong>Warwickshire</strong>.<br />

A Carer Support Worker will be available for support, information<br />

and advice. They can also help complete forms for PIP, Attendance<br />

Allowance, Blue Badge, Carer’s Allowance and Carer’s Credit.<br />

You can just drop in, however for form completing an appointment<br />

will be required.<br />

See following pages for HUBs in<br />

your area<br />

Contact information for HUBs<br />

Main office: 02476 385 555 carerssupport@guideposts.org.uk<br />

Each area has a dedicated Carer Support Worker<br />

Kayleigh Harris - Warwick District<br />

Jo Hancox & Corinne Walcott - North <strong>Warwickshire</strong> District<br />

Michelle Sawyer - Rugby District<br />

Mario Jaco - Stratford District<br />

Debbi Doheney - Nuneaton & Bedworth District<br />

Michelle Cooke - Countywide Mental Health<br />

John Webberley - Countywide Learning Disability & Autism<br />

Mental Health HUB LD & Autism Generic HUB<br />

17


HUBs - in the North<br />

Nuneaton & Bedworth District<br />

St Nicolas Church, Nuneaton CV11 4AZ 12pm - 3pm Weekly on<br />

Wednesdays and every 4th Wednesday<br />

Hospital League of Friends Café, GEH, Nuneaton 9.30am-11am<br />

3rd Thursday of the month<br />

Sikh Mission, Marlborough Road, Nuneaton 10.30am—12 noon<br />

last Friday of the month<br />

North <strong>Warwickshire</strong> District<br />

St Michaels Community Centre, New Arley 9.30am-12.30pm 1st<br />

Wednesday of the month<br />

Polesworth Library 10am - 12pm 4th Tuesday of the month<br />

Coleshill Town Hall 10am - 1pm 1st & 3rd Monday of the month<br />

Baddesley Village Hall, 11am-1pm 3rd Wednesday of the month<br />

Hartshill Community Centre 12noon - 2pm 2nd & 4th Tuesdays of<br />

the month<br />

Polesworth Library 10am - 12noon 2nd Tuesday of the month<br />

New Hubs starting soon in Dordon Village Centre and Athersone<br />

St Marys Church. Look out locally for details.<br />

18


Rugby District<br />

Wellbeing Centre, Rugby 9.15am -12pm Weekly on Mondays<br />

Overslade Community Centre 1pm - 3.00pm Weekly on<br />

Wednesdays<br />

Revel Surgery, Brinklow 2pm - 4pm 1st Monday of the month<br />

Bilton Green Surgery 2pm - 4pm 2nd Thursday of the month<br />

HUBs - in the South<br />

Warwick District Hubs<br />

Sydni Centre, Leamington, 9.30 - 1.30pm Weekly on Mondays<br />

(except 1st Monday of the month)<br />

The GAP, Warwick, 9.30am - 1.30pm Weekly on Wednesdays<br />

(except 1st Wednesday of the month)<br />

Warwick Hospital, 2pm - 3.30pm Weekly on Mondays (except 3rd<br />

Monday of the month)<br />

Memory Café, Woodloes Tavern, 2pm - 4pm 3rd Monday of month<br />

Brunswick Healthy Living Centre, Leamington, 11am -12.30pm 1st<br />

Monday of month<br />

The GAP Warwick, 9.30am - 11am last Monday of month. Please<br />

note this is a Springfield Mind Wellbeing HUB, which Guideposts<br />

attends<br />

Springfield Mind Hub, 2 Southborough Terrace, Leamington CV31<br />

2DT 9.30am - 11am 2nd Tuesday of month Please note this is a<br />

Springfield Mind Wellbeing HUB, which Guideposts attends<br />

The GAP, Warwick, 10am - 12pm 1st Thursday of the month) with<br />

Learning Disability Specialist John Webberley<br />

19


Stratford District Hubs<br />

Jubilee Centre, Alcester, 9.30am — 12.30pm weekly on Fridays<br />

Bishopton Community Centre, Bishopton, 1.30 pm 5.00 pm<br />

alternate Fridays<br />

Ellen Badger Hospital, Shipston-on-Stour 2.00 pm—6.00pm<br />

Studley Village Hall, 9.30am -12.30pm Weekly on Tuesdays<br />

Bidford Surgery, Bidford Dementia Café, 10.30am —12.30pm Every<br />

Monday<br />

Tythe Lodge, Southam, 10am - 2pm 1st, 2nd & 4th Mondays of the<br />

month<br />

Tyler House, Stratford, 1pm-5pm Weekly on Fridays<br />

Wellesbourne Village Hall, Memory Clinic, CV35 9NH 2pm - 4pm<br />

Weekly Wednesdays. Please note this is a <strong>Warwickshire</strong><br />

Reminiscence Action Project (WRAP) Clinic, which Guideposts<br />

attends<br />

Mind Office at Cygnet Court, Timothy’s Bridge Road, Stratford<br />

1pm - 2.30pm 1st Monday of month. Please note this is a<br />

Springfield Mind Wellbeing HUB, which Guideposts attends<br />

Compton Verney, Compton Verney Dementia Café, 10.30 am—<br />

12.30 pm 2nd Tuesday of the Month<br />

For more information about Hubs, Carer Support<br />

Groups and other advice and support that we offer<br />

please call<br />

Guideposts 02476 385 888<br />

20


<strong>Carers</strong>’<br />

Groups<br />

“A friendly place for carers to meet,<br />

share stories, tips and build friendships”<br />

A carer support worker will be<br />

on hand to answer any questions you<br />

may have in relation to your caring role<br />

and speakers from another organisation<br />

will be invited to attend the group,<br />

regularly, to keep you informed of the<br />

latest information. (Please note some<br />

groups do not have speakers due to<br />

carers’ preference)<br />

See pages 21 - 26 for<br />

<strong>Carers</strong>’ Groups in your area<br />

GP Surgery Partnership working<br />

Whitestone Surgery, 82 Bulkington Lane, Nuneaton CV11 4SB<br />

Tel: 02476 641 911 3rd Thursday of the month 1.30pm - 4pm<br />

Manor Court Surgery, 5 Manor Court Avenue, Nuneaton, CV11<br />

5HX Tel: 02476 381 999 1st Thursday of the month 9.30pm -<br />

11.30am<br />

Budbrooke Medical Centre, Slade Hill, Hampton Magna,<br />

Budbrooke CV35 8SA Tel: 01926 403800 (Sarah / Sue) Third<br />

Tuesday of the month 2pm - 4pm<br />

<strong>Carers</strong> do not need to be a registered patient of the surgery to use<br />

these information support points. For more information - Guideposts<br />

02476 385 888<br />

21


Groups- in the South<br />

Briar Croft, Alcester Road, Stratford-upon-Avon, CV27 6PH<br />

2.00pm-4.00pm Second Tuesday of the month,<br />

11th October, 8th November, 13th December<br />

Brunswick Healthy Living Centre, Shrubland Street,<br />

Leamington Spa, CV31 3BD 11.00am-12.30pm first Monday of<br />

the month 3rd October, 7th November, 5th December<br />

Southam Clinic, Pendicke Street, Southam, CV47 1PF<br />

10.30am-12.30pm first Wednesday of the month<br />

5th October, 2nd November, 7th December<br />

Village Hall, High Street, Studley, B80 7HJ 2.00pm—4.00 pm<br />

Third Monday of the month<br />

17th October, 21st November, 19th December<br />

Groups- in the North<br />

Brookes Restaurant, 15 Bank Street, Rugby, CV21 2QE 11.00<br />

am—1.00pm First Wednesday of the month<br />

5th October, 2nd November, 7th December<br />

CAB (1st floor) Congreve Walk, Bedworth, CV12 8LX 1.30<br />

pm—3.30pm first Wednesday of the month,<br />

5th October, 2nd November, 7th December<br />

For more information on Bedworth <strong>Carers</strong> Group please contact:<br />

Gordon Nash 02476 758200 or Will Roe 02476 491383<br />

Hatters Space, Abbey Street, Nuneaton, CV11 5DN 1.00pm-<br />

3.00pm second Monday of the month Carer & Cared For<br />

Group 10th October, 14th November, 12th December<br />

For more details on any of the groups above<br />

please call 02476 385 888<br />

22


North <strong>Warwickshire</strong><br />

District<br />

Parkinson’s Support Group<br />

Mancetter. St Peters Church,<br />

Mancetter Rd, CV9 1NL 3rd Thursday of<br />

the month 2pm<br />

Jan Naylor 01675 464802<br />

p.j.naylor@btinternet.com<br />

Arley Dementia Cafe<br />

Arley & St Michaels Community Centre,<br />

Gun Hill CV7 8HA<br />

1st and 3rd Wednesday of the month<br />

2pm-4pm This group is for both carer<br />

and cared for person.<br />

For more details: Michelle Cooke on<br />

mcooke@guideposts.org.uk or 02476<br />

385 888<br />

Hartshill over 50’s<br />

Club<br />

Community Centre,<br />

Church Road, CV10<br />

0LY Contact: Beryl and Rodger<br />

Todd 024 7639 4591<br />

Wednesday 1.00 - 3.00pm<br />

Social chat with refreshments<br />

plus indoor games, quizzes,<br />

bingo, visiting speakers and day<br />

trips.<br />

The Recovery Partnership offers<br />

drug and alcohol advice,<br />

information, needle exchange<br />

services, a range of treatment<br />

options including prescribing,<br />

detoxification, 1 to1 support,<br />

structured day programmes,<br />

aftercare and support for<br />

parents and carers.<br />

Covering Nuneaton & North<br />

<strong>Warwickshire</strong><br />

37-38 Coton Rd, Nuneaton<br />

CV11 5TW Tel 02476 641100<br />

Mental Health <strong>Carers</strong>’ Group<br />

Hartshill Community Centre,<br />

Church Road, Nuneaton CV10 0LY<br />

First Thursday of the month,<br />

2.00 pm - 4.00pm. For carers<br />

supporting someone with a<br />

mental health condition<br />

Tel: Michelle C on 02476 385 888<br />

Email: mcooke@guideposts.org.uk<br />

Buddies - Female Cancer Support<br />

1st Monday of the month 7pm-9pm<br />

Tel 01827 311 665<br />

Buddies - Male Cancer Support<br />

1st Wednesday of the month 7pm-<br />

9pm Tel 07790 029887 Rob.<br />

The Sharon Fox Cancer Centre,<br />

5 Mitchells Court, Lower Gungate,<br />

Tamworth B79 7AS<br />

North <strong>Warwickshire</strong> Citizens Advice Bureau - Money Plan Project<br />

CAB now offers appointments for free generic financial advice on any aspect<br />

of financial advice such as mortgages, endowments, equity release, financial<br />

planning, pensions, tax and savings and investments.<br />

Please call 01827 712852 to arrange your appointment.<br />

23


Nuneaton<br />

& Bedworth District<br />

Are you a<br />

parent or<br />

carer of<br />

someone with Asperger’s, Autism,<br />

ADHD/ADD & other associated<br />

conditions? Why not come along<br />

to our support group:<br />

2nd Monday of the month 8pm<br />

start (finishing times vary<br />

dependant on agenda)<br />

Windmill Sports and Social<br />

Club, Mancetter Road,<br />

Nuneaton CV10 0HW<br />

Tel: 07580 522 338<br />

www.aspergers-united.co.uk<br />

Friendship Care and Housing -<br />

Strictly Five ways to Dance<br />

Following the 5 Ways to<br />

Wellbeing of ... exercise, healthy<br />

eating, managing your weight,<br />

give up smoking, making new<br />

friends. Friendship Care and<br />

Housing is running FREE dance<br />

classes at the Nuneaton Co-op<br />

Club, 23 Dugdale Street, CV11<br />

5QJ every Wednesday 12.30pm<br />

– 2.30pm<br />

Contact Gary Bromley<br />

02476 848 128<br />

Nuneaton<br />

‘Singing with a<br />

new spirit’<br />

10am - 12 noon<br />

Tuesdays, at<br />

St Nicolas Church Centre,<br />

Nuneaton CV11 4AZ<br />

Creating a fun outlet through singing<br />

for carers and their cared for person.<br />

For more information please contact<br />

Sally-Ann Veasey, Project Leader or<br />

Rev Kelly Beveridge on 02476 344<br />

553 or office@stnicolaschurch.org.uk<br />

http://www.stnicolaschurch.org.uk<br />

Meetings held on<br />

the 3rd<br />

Wednesday of the<br />

month, start at<br />

7.30pm Chilvers Coton Heritage<br />

Centre, Avenue Road, Nuneaton CV11<br />

4LT. Car park is at the rear of the<br />

building, by the craft centre.<br />

www.georgeeliotdiabetessupportgroup.org.uk/<br />

Exercise for over 55s - Zumba type<br />

exercise for anyone, including those<br />

who need to or want to sit down whilst<br />

exercising.<br />

Stockingford Community Centre,<br />

Haunchwood Road, CV10 8DY Weekly<br />

Fridays 10am-10.45am £2 session<br />

Tel 02476 388 507 info@stockingfordcc.org<br />

Mental Health <strong>Carers</strong>’ Group<br />

Hartshill Community Hub, Church Rd,<br />

CV10 0LY 1st Thursday of the month<br />

2pm-4pm contact Michelle Cooke on<br />

02476 385 888<br />

mcooke@guideposts.org.uk<br />

Friday Friends: For people with dementia and their family and carers.<br />

First Friday of the month 1.30pm - 3.30pm £1 for unlimited refreshments<br />

Bulkington Village Conference Centre, Bulkington CV12 9JB<br />

Tel 02476 733 020<br />

Run by Bulkington Surgery in partnership with the Patient Participation Group<br />

24


Rugby District<br />

A volunteer run<br />

group, formed to<br />

help those with<br />

dementia and<br />

those who care for them.<br />

First Friday Together 10.30am-<br />

12pm 1st Friday of the month at<br />

Claremont Centre, 43 Clifton Rd,<br />

Rugby CV21 3QE<br />

Music Sessions: Monthly music<br />

sessions. 3rd Friday of the month<br />

10.30am-12pm at The Friends<br />

Meeting House, 28 Regent Place,<br />

Rugby CV21 2PN<br />

Understanding Dementia: 3<br />

hour training sessions for all who<br />

are interested in understanding<br />

more about dementia. Small<br />

charge of £5 pp to cover costs<br />

If you would like further<br />

information contact: Jane Muers<br />

01788 576 854<br />

jane.muers@btinternet.com<br />

Website: www.rdsg.org.uk<br />

Mental Health <strong>Carers</strong>’ Group<br />

Rugby Fourth Thursday of the<br />

month, 2.00 pm - 3.30pm. Rugby<br />

Firestation, 28th July, 25th Aug,<br />

22 Sept<br />

For carers supporting someone<br />

with a mental health condition<br />

Tel: Michelle C on 02476 385 888<br />

Parkinson’s Support Group<br />

Rugby, United Reform Church, 40<br />

Hillmorton Rd, CV22 5AD Last<br />

Thursday of the month 2pm - 4pm<br />

Jim Cave 01788 573399<br />

jimcave@mypostoffice.co.uk<br />

Supporting anyone affected<br />

by cancer.<br />

Drop in for friendship,<br />

information and support,<br />

refreshments<br />

28 Regent Place, Rugby CV21 2PN<br />

Tel: 07927 037 928<br />

www.thehummingbirdcentre.org<br />

Thursdays 10am-4pm<br />

Rugby Bipolar Support<br />

Group offers support to<br />

anyone affected by<br />

bipolar.<br />

The group meets on the fourth<br />

Tuesday of every month 7pm - 9pm.<br />

Benn Partnership Centre, Railway<br />

Terrace, Rugby. CV21 3HR<br />

rugby@bipolarukgroups.org.uk<br />

http://www.bipolaruk.org.uk/<br />

Tel: 020 7931 6480<br />

Rugby Fibromyalgia Support Group<br />

Second Thursday of the month, 7pm -<br />

8.30pm. The Exchange, 32-42 Albert<br />

Street, Rugby CV21 2SA<br />

Group for both carer and cared for. The<br />

group has speakers, informal chat<br />

nights, a summer party, Christmas meal<br />

and party. <strong>Newsletter</strong> with information<br />

about the latest findings, hints and tips<br />

etc. For more details please contact:<br />

Hilary Brocklehurst on 01788 560 406<br />

or badgerhc@gmail.com<br />

25


Stratford District<br />

<strong>Warwickshire</strong> Reminiscence<br />

Action Project (WRAP)<br />

Dementia Friendly Café WRAP at<br />

Bishopton Primary School<br />

Community Centre, Drayton<br />

Avenue, Stratford CV37 9PB<br />

Fridays 2pm - 4pm 07803729894<br />

<strong>Carers</strong> 4 <strong>Carers</strong> Group Kineton<br />

meets on the fourth Friday of the<br />

month, from 10.30am-12.00pm, at<br />

Kineton Village Hall, Mill Street,<br />

Kineton, CV35 0LB<br />

Gillian Grason Smith : 01926<br />

640203 or 07947 893504<br />

Stour Valley <strong>Carers</strong>’ Group:<br />

Supporting dementia carers in<br />

Shipston and surrounding areas.<br />

Meets on 3rd Friday of the month<br />

in Shipston. Carol Ruthven<br />

01608 662706 or Lizzy Feather<br />

on 01608 686013<br />

Mental Health<br />

<strong>Carers</strong> Group<br />

Stratford-upon-Avon Second<br />

Wednesday of the month,<br />

2.30pm - 4.00pm. Lifeways, 30<br />

Albany Road, CV37 6PG<br />

For carers supporting someone<br />

with a mental health condition<br />

Tel: Michelle C 02476 385 888<br />

Dementia Café Stour Court, Shipstonon-Stour,<br />

CV36 4HF<br />

Alzheimer’s Society <strong>Warwickshire</strong>,<br />

01926 888899 First Friday of the<br />

month 2.00pm to 3.30pm<br />

New Man: A group just for men<br />

Looking at physical, social and mental<br />

well being in a fun, relaxed and<br />

supportive way.<br />

Wednesdays 10.30am-12.30pm at<br />

Avon Support, Junction 21, Western<br />

Road, Stratford upon Avon, CV37<br />

0AH. Tel 02476 361 800<br />

Parkinson’s Support Group<br />

Stratford Sports Club, Swans Nest<br />

Lane CV37 7LS meets 4th Monday of<br />

the month (except August) 1.30pm -<br />

4pm. Carol Longden 01789 721798 or<br />

Cecillia Evans 01386 872762<br />

Alcester Café is a drop-in café, held<br />

twice weekly, dedicated to help<br />

support people with memory<br />

problems / dementia, their families,<br />

carers, former carers and interested<br />

professional people.<br />

Held weekly, every Tuesday and<br />

Friday from 10.30am-12.30pm, at the<br />

Jubilee Centre, Jubilee Hall, (off St<br />

Faith’s Road) Alcester, B49 6AG<br />

www.alcesterdementiacafe.org<br />

Carole Zambonini<br />

Autistic Adults Spectrum Plus<br />

Stratford-upon-Avon First<br />

Wednesday of the month 7pm-<br />

9pm. Junction 21, Western Road<br />

CV37 0AH Contact 0787 357 4657<br />

<strong>Warwickshire</strong> Reminiscence Action Project (WRAP) Café at Wellesbourne<br />

Wellesbourne Village Hall, School Road. Weekly on a Wednesday 2pm -<br />

4pm Please contact Heather Brown 07964 683 146 for more information<br />

26


Warwick District<br />

Waverley <strong>Carers</strong>’ Group -<br />

Dementia Kenilworth meets on<br />

the 3rd Saturday of the month,<br />

from 10.30am-12.30pm, at<br />

Waverley Day Centre, Waverley<br />

Road, Kenilworth, CV8 1JL.<br />

<strong>Carers</strong> and cared for welcome.<br />

Call Rosemary Jones on 01926<br />

858433<br />

Memory Café meets fortnightly<br />

on the 1st and 3rd Mondays from<br />

2.00pm-4.00pm, at The Woodloes<br />

Tavern, Woodloes, Warwick,<br />

CV34 5RN. Tel 0750 764 6030.<br />

Stour Valley <strong>Carers</strong>’ Group:<br />

Supporting dementia carers in<br />

Shipston and surrounding areas.<br />

Meets on 3rd Friday of the month<br />

Carol Ruthven 01608 662706 or<br />

Lizzy Feather on 01608 686013<br />

Parkinson’s Support Group<br />

Leamington & District<br />

Helen Ley, Bericote Road, CV32<br />

6QP<br />

Second Thursday of the month<br />

2pm - 4pm<br />

Pam Marchant 01926 850869<br />

pamjanemarchant@yahoo.co.uk<br />

Warwick District Money Advice<br />

Need help with money worries?<br />

Thursdays 10am-2pm Brunswick<br />

Hub, Shrubland Street, CV31 3BD<br />

Tel: 01926 422123 or email<br />

frontdesk@bhlc.services<br />

Dementia Café Blackdown<br />

Meets last Friday of the month, from<br />

11am-12.30pm, at Priors House, Old<br />

Milverton Lane, Blackdown, CV32<br />

6RW. For more information or to<br />

book your free place call 0333 321<br />

1924 or email<br />

mawson.chipchase.careuk.com<br />

Learning Disabilities’ <strong>Carers</strong> Group<br />

Warwick<br />

Third Wednesday of the month<br />

10.30am-12.30pm. Hill Close<br />

Gardens, Bread & Meat Close, CV34<br />

6HF Contact John Webberley<br />

Guideposts, 02476 385 888<br />

Brunswick Hub<br />

Dementia Café<br />

First and Third Wednesday of the<br />

month. 11am - 1pm, 98 - 100<br />

Shrubland Street, Leamington Spa,<br />

CV31 3BD Tel 01926 422123<br />

frontdesk@bhlc.services<br />

Free of Charge<br />

Why not come along to one<br />

of the friendly, free,<br />

informal job clubs where you can<br />

meet people and get help from<br />

Employment Advisors.<br />

Lillington: The Chain 10am-2pm<br />

Mondays<br />

Leamington Spa: Brunswick Hub<br />

9.30am-2.30pm Tuesdays &<br />

Thursdays<br />

Warwick: The Gap Community<br />

Centre 10am-2pm Wednesdays<br />

Tel 01926 422123<br />

27


Assistive Technology?<br />

‘Assistive Technology’ describes a wide range of<br />

equipment, technologies and services that can help people to do<br />

tasks they find difficult, so they can continue to live at home safely<br />

with as much independence as possible.<br />

Assistive technology can be:<br />

Simple aids – large handled cutlery or the<br />

‘magiplug’, which is a special plug that lets water out of<br />

a sink or bath if it gets too full, to prevent flooding.<br />

Monitored service – equipment or sensors that are linked to a<br />

control centre 24 hours a day. If the sensors in your home raise an<br />

alert someone at the control centre will talk to you, see what the<br />

problem is and take appropriate action; such as calling a family<br />

member, friend or the emergency services.<br />

Standalone– equipment that is linked to a family member’s or<br />

carer’s pager.<br />

Examples of assistive technology<br />

Personal trigger – A call for help can be raised from anywhere in<br />

the home or garden.<br />

Bogus caller button – A discreet button placed near a door,<br />

which can be used to call for help when a stranger asks for entry into<br />

your home.<br />

Smoke/carbon monoxide detector – A life-saving device, the<br />

detector provides additional protection by raising an instant alarm call<br />

to the control centre if anything is detected.<br />

Fall detector – Automatically detects a serious fall and raises an<br />

alert with the 24-hour control centre.<br />

Property Exit Sensor – Automatically detects if someone has<br />

walked out of their door and not returned, especially at unusual hours<br />

of the day or night so carers or a family member could check on their<br />

welfare.<br />

Movement detector – This allows the control centre to detect<br />

inactivity and raise an alert, or alternatively to audibly verify and<br />

record the presence of an intruder.<br />

28


Monitored technology<br />

Benefits of the telecare<br />

service<br />

Complete reassurance –<br />

24-hour link between your<br />

home and the control<br />

centre;<br />

Instant response – the<br />

operators at the control<br />

centre will respond to your<br />

call or equipment alerts,<br />

they will ask what the problem is and take appropriate action<br />

such as calling a family member, neighbour or the emergency<br />

services;<br />

Reassurance to your family and friends that help is on hand if<br />

you need it;<br />

Minimal changes to your home – all you need to set up<br />

Telecare is a telephone line and an electrical power point<br />

within six feet of each other.<br />

How do I get assistive technology?<br />

You can speak to your occupational therapist or social worker about<br />

any type of assistive technology or call 01926 410410 and ask about<br />

assistive technology services.<br />

For more information: https://www.warwickshire.gov.uk/telecare<br />

Have you received your FREE <strong>Carers</strong>’<br />

emergency card?<br />

You can download a form from our<br />

website:<br />

http://www.guideposts.org.uk/warwickshirecarers-support-service-information-forcarers/<br />

alternatively call 02476 385 888 and we will send you a form<br />

29


Mental Health and<br />

Wellbeing Services<br />

available to<br />

support you:<br />

If you are struggling to cope or feeling low, don’t wait for things to get<br />

too much. There are a range of mental health and wellbeing<br />

services and support available across <strong>Warwickshire</strong> that can help<br />

you to improve your wellbeing and support you during difficult times.<br />

The range of services can be accessed in different ways: there are<br />

face-to-face services, books, e-books and audio CDs, an online<br />

community resource and a telephone helpline.<br />

All are there to support you if you are struggling to cope, feeling low,<br />

or overwhelmed. Your mental health and wellbeing is really<br />

important, and can be improved. The first thing is to recognise you<br />

may need a bit of extra support to take control and seek help.<br />

Wellbeing for <strong>Warwickshire</strong> offers support, information and<br />

signposting for individuals 16 years and over living in <strong>Warwickshire</strong><br />

who would like to improve their mental health and wellbeing. The<br />

programme of services is provided through a mixture of one to one<br />

confidential support, walk-ins, workshops, peer support drop-in<br />

networks, and information outreaches at various locations across<br />

<strong>Warwickshire</strong>.<br />

The aim of the service is to:<br />

<br />

<br />

<br />

Increase awareness of mental health and promote wellbeing<br />

and resilience building for everyone through the use of 5 ways<br />

to wellbeing.<br />

Offer targeted support for people at risk of developing mental<br />

health issues<br />

Offer early help ideas that will support people with ongoing<br />

mental health issues to keep well.<br />

Telephone : 02477 712288 Website: www.cwmind.org.uk/wbw<br />

30


Talking Therapies Explained<br />

The term 'talking therapy' covers all the psychological therapies<br />

that involve a person talking to a therapist about their problems.<br />

For some problems and conditions, one type of talking therapy may<br />

be better than another. Different talking therapies also suit different<br />

people.<br />

Below is a brief explanation of some common talking therapies and<br />

how they can help. Your GP or mental health worker can help you<br />

decide which one would be best for you.<br />

Counselling<br />

Counselling is probably the best known talking therapy and the one<br />

most likely to be available on the NHS at your GP surgery.<br />

Counselling on the NHS usually consists of 6 to 12 sessions, each<br />

about an hour long. You talk in confidence to a counsellor, who helps<br />

you to think about your situation.<br />

Counselling is ideal for people who are basically healthy, but need<br />

help coping with a current crisis, such as:<br />

anger<br />

relationship issues<br />

bereavement<br />

redundancy<br />

infertility<br />

the onset of a serious illness<br />

Cognitive Behavioural Therapy (CBT)<br />

The aim of CBT is to help you think more positively about life and<br />

free yourself from unhelpful patterns of behaviour. In CBT, you set<br />

goals with your therapist and may carry out tasks between sessions.<br />

A course typically involves around 6 to 15 sessions, which last about<br />

an hour each. Like counselling, CBT deals with current situations<br />

more than events in your past or childhood. CBT has been shown to<br />

work for a variety of mental health problems. This doesn't mean it's<br />

better than other therapies – it’s just that others may not have been<br />

31


studied as much. In particular, CBT can help with:<br />

depression<br />

anxiety<br />

panic attacks<br />

phobias<br />

obsessive compulsive disorder (OCD)<br />

post-traumatic stress disorder (PTSD)<br />

some eating disorders, especially bulimia<br />

CBT is available on the NHS for people with depression, anxiety and<br />

other mental health problems that it has been shown to help.<br />

Psychotherapy<br />

Unlike counselling and CBT, psychotherapy involves talking more<br />

about how your past influences what happens in the present and the<br />

choices you make. It tends to last longer than CBT and counselling.<br />

Sessions are an hour long and can continue for a year or more.<br />

There are different types of psychotherapy, but they all aim to help<br />

you understand more about yourself, improve your relationships and<br />

get more out of life. Psychotherapy can be especially useful for<br />

people with long-term or recurring problems to find the cause of their<br />

difficulties.<br />

There's some evidence that psychotherapy can help depression and<br />

some eating disorders.<br />

NHS psychotherapists normally work in a hospital or clinic, where<br />

you'll see them as an outpatient. Private psychotherapists often work<br />

from home.<br />

Family therapy<br />

In family therapy, a therapist (or pair of therapists) works with the<br />

whole family. The therapist explores their views and relationships to<br />

understand the problems the family is having. It helps family<br />

members communicate better with each other.<br />

Sessions can last from 45 minutes to an hour-and-a-half, and usually<br />

take place several weeks apart.<br />

You may be offered family therapy if the whole family is in difficulty.<br />

This may be because one member of the family has a serious<br />

problem that’s affecting the rest of the family. Family therapists deal<br />

with lots of different issues, including:<br />

child and adolescent behavioural problems<br />

mental health conditions, illness and disability in the family<br />

32


separation, divorce and step-family life<br />

domestic violence<br />

drug addiction or alcohol addiction<br />

Relationship counselling<br />

Relationship counselling, or couples therapy, can help when a<br />

relationship is in crisis (after an affair, for example). Both partners talk<br />

in confidence to a counsellor or therapist to explore what has gone<br />

wrong in the relationship and how to change things for the better. It<br />

can help couples learn more about each other's needs and<br />

communicate better.<br />

Ideally, both partners should attend the weekly hour-long sessions,<br />

but they can still help if just one person attends.<br />

Group therapy<br />

In group therapy, up to 12 people meet, together with a therapist. It’s<br />

a useful way for people who share a common problem to get support<br />

and advice from each other. It can help you realise you’re not alone<br />

in your experiences, which is itself beneficial. Some people prefer to<br />

be part of a group or find that it suits them better than individual<br />

therapy.<br />

Interpersonal therapy<br />

This is a talking treatment that helps people with depression to<br />

identify and address problems in their relationships with family,<br />

partners and friends.<br />

Behavioural activation<br />

Behavioural activation is a talking therapy that encourages people to<br />

develop more positive behaviour, such as planning activities and<br />

doing constructive things that they would usually avoid doing.<br />

Mindfulness-based therapies<br />

Mindfulness-based therapies help you focus on your thoughts and<br />

feelings without becoming overwhelmed by them. They can be used<br />

to help treat depression, stress, anxiety and addiction.<br />

Mindfulness-based stress reduction (MBSR) incorporates techniques<br />

such as meditation, gentle yoga and mind-body exercises to help<br />

people learn how to cope with stress.<br />

.<br />

33


Mindfulness-based cognitive therapy (MBCT) combines mindfulness<br />

techniques like meditation and breathing exercises with cognitive<br />

therapy. The National Institute for Health and Care Excellence (NICE)<br />

recommends MBCT to help people avoid repeated bouts of<br />

depression.<br />

Many GPs offer online<br />

services to their patients<br />

and since April 2016 all<br />

GPs should provide their<br />

patients with online<br />

access to detailed<br />

information in their GP<br />

record.<br />

Online services do not replace traditional ways of contacting your GP<br />

practice, over the phone or in person. They simply offer additional<br />

ways to interact with your GP, making it easier and more convenient.<br />

For example, you can book and cancel appointments any time of the<br />

day, order your repeat prescription from home or at work, save<br />

yourself a trip to the GP practice, or look up your medications online.<br />

In return, it's hoped the services will free up phone lines for people<br />

with no internet access, and enable GP practices to manage<br />

appointments and telephone calls more efficiently.<br />

There are currently three transactional services available:<br />

Booking appointments<br />

<br />

<br />

Repeat prescriptions<br />

Access to GP records<br />

http://www.nhs.uk/Conditions/stress-anxiety-depression/Pages/Typesof-therapy.aspx#mindfulness<br />

http://www.nhs.uk/aboutNHSChoices/aboutnhschoices/find-andchoose-services/Pages/gp-online-services.aspx<br />

34


JOB BOARD AND FREE JOBSEARCH ADVICE<br />

FOR CUSTOMERS WITH DISABILITIES<br />

Evenbreak is a not-for-profit social enterprise and<br />

was formed to help disabled people find jobs and<br />

careers. They also assist employers with their<br />

equality agenda. They have a job board with<br />

vacancies for disabled applicants with inclusive employers. On the<br />

job board there are vacancies across the country in a variety of<br />

sectors. John Lewis and Lloyds Bank and other companies place all<br />

their jobs with Evenbreak.<br />

The job board can be found at: http://www.evenbreak.co.uk/home/<br />

Finding work after caring<br />

If you want to start or return to work, there are lots of things to<br />

consider and many schemes that can help you as a carer.<br />

You may need to return to work to earn money. For some carers<br />

who haven't worked for some time, this can be daunting. You may<br />

have lost your confidence, or feel you no longer have the skills you<br />

once had or the skills you need to re-start your career.<br />

The kind of support that’s available to help you ease back into the<br />

workplace includes:<br />

training, guidance and work placement programmes<br />

work experience, volunteering and job trials<br />

help with starting your own business<br />

help with child care or caring responsibilities<br />

If you are a carer and want to return to work, you may be able to get<br />

help from Jobcentre Plus. The Work Preparation Support for <strong>Carers</strong><br />

scheme offers advice and training.<br />

You may also be able to get replacement care paid for while you<br />

are taking part in approved activities. For more information, contact<br />

your local Jobcentre Plus office or call the Jobcentre Plus phone<br />

service on 0845 6060 234 (Textphone: 0845 6055 255), Monday to<br />

Friday, 8am to 6pm). For more information : www.nhs.uk/<br />

35


Use of emergency numbers over the<br />

Christmas period<br />

Traditionally, Christmas and New Year's<br />

Eve celebrations can be amongst the<br />

busiest times of the year for the<br />

emergency services. To ensure that <strong>Warwickshire</strong> Police can<br />

dedicate their time and resources to genuine police matters, please<br />

think before automatically dialling 999 if it's not an emergency.<br />

People are always encouraged to use 999 in a genuine emergency<br />

and never put themselves at risk. The police<br />

should be called on 999 when:<br />

There is a danger to life or a risk of injury.<br />

Examples include serious road traffic<br />

collisions, assaults or serious disorders.<br />

A crime is in progress. Examples include<br />

assault, burglary, and theft or if an offender<br />

is still on the scene, or has just left the<br />

scene.<br />

Police attendance is required immediately<br />

to prevent a breach of peace, someone<br />

acting suspiciously or someone who is<br />

about to commit an offence.<br />

Do not call 999 for calls which are not an emergency. It will tie up an<br />

operator and delay a police response to someone who may actually<br />

require the police, but is unable to get through.<br />

For non-emergency police matters, the 101 number provides a vital<br />

service for people.<br />

https://www.warwickshire.police.uk/article/15580/Use-of-emergencynumbers-over-the-Christmas-period<br />

<strong>Warwickshire</strong> County Council Emergency Duty Team<br />

(EDT)<br />

The Social Services Department provides an emergency social work<br />

service at night, at weekends and on all public and local-authority<br />

holidays.<br />

All staff who are part of the Emergency Duty Service are social<br />

36


workers trained to deal with emergencies when normal support<br />

is not available.<br />

What sort of problems can EDT deal with?<br />

Difficulties with children and young people, including - advice to<br />

carers; and - appropriate adult representation with the Police. Child<br />

protection issues within or outside the family. Older people who are<br />

at risk or who need immediate help. Concerns about a person with a<br />

physical or a sensory disability. Domestic problems within a<br />

family. Support in coping with someone who has severe learning<br />

difficulties or mental health problems.<br />

If English is not your first language or if you have any communication<br />

difficulties, it would help if you had somebody with you who is<br />

comfortable speaking English when you contact us. We can arrange<br />

for an interpreter to be made available if necessary.<br />

Who will answer the phone? You will first be put through to an<br />

operator who will ask you for your name and a contact phone<br />

number. You do not need to tell the operator anything about your<br />

problem. The operator will then contact an officer from the<br />

Emergency Duty Service who will phone you back, usually within half<br />

an hour.<br />

What happens next? The Emergency Duty Officer will discuss your<br />

problem with you. If it is a problem that needs to be dealt with by<br />

another agency, the officer will tell you and give you their phone<br />

number or address. In an emergency only the officer will contact<br />

that agency on your behalf. If the problem cannot be sorted out over<br />

the phone, arrangements will be made to visit you or the person with<br />

the problem.<br />

https://directory.warwickshire.gov.uk/service.php?key=126892344<br />

Emergency Duty Team Tel: 01926 886 922<br />

For outside office hours only<br />

37


To Reduce Fall Risk: Start at Home<br />

For the older adult worried about falls,<br />

one of the most important tasks is to<br />

"fall-proof" your home. There are<br />

numerous organisations you can<br />

contact to install grab bars, improve lighting, and do various other<br />

things to help make falls less likely.<br />

But how do you know they have done the right things? And, if you are<br />

the friend or family of an older adult, how can you do a "check" to<br />

make sure the house of the person you care for is relatively well "fallproofed"?<br />

You can use this checklist to see how well<br />

your home is fall proofed, and to guide<br />

decisions about what to improve.<br />

Exterior entrances and exits<br />

<br />

<br />

<br />

<br />

<br />

<br />

Are walk and drive surfaces even?<br />

Is there a curb cut?<br />

Are there handrails at the steps?<br />

Are the handrails in good condition<br />

(Left, Right)?<br />

Is there light in the driveway, walk,<br />

porch?<br />

Do door and window locks work?<br />

Interior doors, stairs and halls<br />

<br />

<br />

<br />

<br />

<br />

<br />

Are doors wide enough for walker / wheelchairs?<br />

Are there railings along the stairway? (And are they in good<br />

condition?)<br />

Are there steps in the house? Is it easy to see the change in the<br />

steps? Is it easy to notice the first and last steps?<br />

Is there adequate lighting? (Right level)?<br />

Are there light switches at both ends of the stairs? Hallways?<br />

Is there clutter in the hallways or on the stairs?<br />

38


Bathroom<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

Are the sink and bath/shower taps and drain plugs<br />

manageable?<br />

Are hot water pipes covered?<br />

Is the mirror height appropriate, sit and stand?<br />

Is the cared for person able to reach the shelves<br />

Is the cared for person able to step in and out of the bath and<br />

shower?<br />

Is there a bath seat/shower stool available to use?<br />

Are there grab bars for shower / bath access?<br />

Is the cared for person able to easily reach the toilet paper?<br />

Flush the toilet? Come from sit to stand posture?<br />

Is there space available for the carer to assist?<br />

Is there good lighting in the room, and for tasks (eg makeup,<br />

shaving)?<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

Kitchen<br />

Is kitchen adequately lit?<br />

Can the cared for person comfortably reach / use sink and<br />

counter? Too high?<br />

Are shelves and storage in reach of cared for person?<br />

Are "most used" items at level easily reached?<br />

Are under sink hot water pipes covered?<br />

Is there under-counter knee space?<br />

Is there a nearby surface to rest hot foods on when removed<br />

from oven?<br />

Are stove controls located in rear or front of stove?<br />

<br />

<br />

<br />

<br />

<br />

Living, dining, bedroom<br />

Do chair, sofa, bed heights allow easy transition from sitting to<br />

standing?<br />

Do rugs have non-slip pad or rug tape?<br />

Do chairs have arm rests? (to support when standing)?<br />

Is the cared for person able to turn on light, radio, TV, take a<br />

phone call from bed, chair, and sofa?<br />

39


Laundry<br />

<br />

<br />

<br />

Is the cared for person able to hand-wash and<br />

hang clothes to dry?<br />

Is the cared for person able to access automatic<br />

washer / dryer?<br />

Are detergents and wash materials within easy<br />

reach?<br />

Telephone and door<br />

<br />

<br />

<br />

<br />

Is the phone socket location near bed, sofa, chair?<br />

Is the cared for person able to get to the<br />

phone, dial, hear caller?<br />

Is the cared for person able to identify<br />

visitors, hear doorbell?<br />

Is the cared for person able to reach/ bend<br />

and collect any mail?<br />

Storage space<br />

<br />

<br />

<br />

Is the cared for person able to reach wardrobe/cupboard rails or<br />

hooks?<br />

Is the cared for person able to open drawers?<br />

Is there a light inside the cupboards/closets?<br />

Windows<br />

<br />

<br />

Are handles at about 42 inches from floor?<br />

Are windows easy to lock? Easy to operate?<br />

Electric sockets and controls<br />

<br />

<br />

<br />

<br />

Are there sufficient sockets?<br />

Are sockets at reachable height?<br />

Are sockets located in convenient<br />

areas on wall?<br />

Are there any extension lead hazards?<br />

40


Heat, light, ventilation, security, carbon monoxide, water<br />

temperature control<br />

<br />

<br />

<br />

<br />

<br />

<br />

Are there smoke alarms, CO detectors, and a fire extinguisher?<br />

Is the thermometer display easily readable?<br />

Can the cared for person access heating controls?<br />

Is the cared for person able to open windows?<br />

Is the cared for person able to slide patio doors?<br />

Is the cared for person able to open curtains?<br />

https://www.techenhancedlife.com/articles/fall-proofing-your-housechecklist<br />

CARER<br />

You are invited to join Corinne<br />

At our Carer and Cared For group.<br />

2nd Monday of the month 1pm-3pm<br />

at Hatters Space, Nuneaton<br />

AND<br />

<br />

<br />

<br />

<br />

<br />

CARED FOR<br />

Free parking on site<br />

Good disabled access<br />

Free refreshments<br />

Excellent socializing opportunity<br />

Fun activities<br />

Please call Corinne on<br />

02476 385888<br />

Mon - Wed<br />

GROUP<br />

41


Crohn’s disease is a disease that causes<br />

inflammation, or swelling, and irritation of any part<br />

of the digestive tract—also called the<br />

gastrointestinal (GI) tract.<br />

The GI tract is a series of hollow organs joined in a long, twisting tube<br />

from the mouth to the anus. The movement of muscles in the GI tract,<br />

along with the release of hormones and enzymes, allows for the<br />

digestion of food.<br />

In Crohn’s disease, inflammation extends deep into the lining of the<br />

affected part of the GI tract. Swelling can cause pain and can make<br />

the intestine—also called the bowel—empty frequently, resulting in<br />

diarrhoea.<br />

Chronic—or long-lasting—inflammation may produce scar tissue that<br />

builds up inside the intestine to create a stricture. A stricture is a<br />

narrowed passageway that can slow the movement of food through<br />

the intestine, causing pain or cramps.<br />

Crohn’s disease is an inflammatory bowel disease (IBD), the general<br />

name for diseases that cause inflammation and irritation in the<br />

intestines. Crohn’s disease can be difficult to diagnose because its<br />

symptoms are similar to other intestinal disorders, such as ulcerative<br />

colitis and other IBDs, and irritable bowel syndrome. For example,<br />

ulcerative colitis and Crohn’s disease both cause abdominal pain and<br />

diarrhoea.<br />

Crohn’s disease may also be called ileitis or enteritis.<br />

What are the five types of Crohn’s disease?<br />

The types of Crohn’s disease with their symptoms, as identified by<br />

their location are:<br />

42


Ileocolic: ileocolitis is the most<br />

common type of Crohn’s disease. It<br />

affects the small intestine, known as<br />

the ileum, and the colon. People<br />

who have ileocolitis experience<br />

considerable weight loss, diarrhoea,<br />

and cramping or pain in the middle<br />

or lower right part of the abdomen.<br />

Terminal ileal: this type of Crohn’s<br />

disease affects the last part of the<br />

small bowel called the ileum.<br />

Symptoms are the same as those<br />

for ileocolitis. In addition, fistulas, or<br />

inflammatory abscesses, may form<br />

in the lower right section of the<br />

abdomen.<br />

Upper gastrointestinal: this form of<br />

Crohn’s disease involves the<br />

stomach, duodenum and jejunum,<br />

which are the first parts of the small<br />

intestine. People with this type of<br />

Crohn’s disease suffer nausea,<br />

weight loss, and loss of appetite. In addition, if the narrow<br />

segments of bowel are obstructed, they experience vomiting.<br />

Colonic: this form of Crohn’s disease involves only the colon.<br />

Symptoms include skin lesions, joint pains, diarrhoea, rectal<br />

bleeding, and the formation of ulcers, fistulas, and abscesses<br />

around the anus.<br />

Further classification of Crohn’s disease can be made according to<br />

the pattern of the disease. This may be mainly inflammation, the<br />

formation of fistulas, or the occurrence of strictures (narrowing of the<br />

bowel). About 5% of patients with IBD affecting the colon cannot be<br />

classified because they have some features of both Crohn’s disease<br />

and ulcerative colitis. This is called indeterminate colitis.<br />

www.crohnsupport.com/ibd-support/what-is-crohns-disease/<br />

43


http://publichealth.warwickshire.gov.uk/loneliness<br />

-and-social-isolation/<br />

Loneliness and Social Isolation<br />

Whilst loneliness and social isolation is a problem present across all<br />

age groups in society, it is a significant and growing issue for older<br />

people in particular. It is estimated that approximately 25% of the<br />

population will be aged 60 or above within the next 20 to 40 years, so<br />

it is important that we intervene now in order to address loneliness<br />

and social isolation.<br />

44


Almost half of adults in England say they experience feelings of<br />

loneliness. On average, 10% of the population aged over 65 are<br />

often or always lonely. Furthermore, Help the Aged’s Spotlight on<br />

Older People in the UK 2007 showed that the percentage of over 65s<br />

who said that they are often or always lonely was increasing<br />

dramatically. The reasons for this are complex, to do with changing<br />

family relationships, people living at greater distances from their<br />

relatives, and often a less strong desire to be the mainstay of frail<br />

older relatives.<br />

<br />

<br />

<br />

The 2014 Living in <strong>Warwickshire</strong> survey revealed that in<br />

<strong>Warwickshire</strong>, when compared to the population as a whole,<br />

those aged 65+ are;<br />

more likely to know people in their immediate neighbourhood<br />

more likely to feel that they ‘belong’ to their immediate<br />

neighbourhood<br />

45


slightly more likely to volunteer<br />

less likely to report ‘very good’ or ‘good’ health and much more<br />

likely to report ‘fair’ health<br />

This suggests a real difference in perceptions of community, and<br />

health across the life course.<br />

Loneliness and social isolation harm physical and mental health by<br />

increasing the risk of depression, high blood pressure, sleep<br />

problems, reduced immunity and dementia. It has a greater impact<br />

than other risk factors such as physical inactivity and obesity. A<br />

recent study found that loneliness and social isolation has an<br />

equivalent risk factor for early mortality to smoking 15 cigarettes per<br />

day.<br />

On a positive front, people are able to ‘recover’ from loneliness,<br />

which means that there is scope for interventions to improve the<br />

situation for individuals. Loneliness is responsive to a number of<br />

effective interventions, which are often low cost, particularly when<br />

voluntary effort is harnessed and taking action to address loneliness<br />

can reduce the need for health and care services in future.<br />

Action to tackle loneliness include one-to-one interventions, such as<br />

befriending, Community Navigators and mentoring; and also social<br />

group schemes (e.g. art, discussion or writing groups); and wider<br />

community engagement. There is evidence that all of these schemes<br />

can help to reduce loneliness and improve health and wellbeing. It<br />

would appear that overall, group interventions are more effective<br />

than one-to-one support.<br />

With reducing budgets and projected increasing demand for services<br />

identifying successful and cost effective early actions, particularly<br />

involving sustainable community and volunteering approaches , will<br />

present good opportunities to combat loneliness and social isolation<br />

in the future.<br />

46


Warm Home Discount<br />

This winter you could get £140 off your electricity bill through the<br />

Warm Home Discount Scheme. The money isn’t paid to you - it’s a<br />

one-off discount on your electricity bill between October and April.<br />

You can also qualify for the discount if you use a pre-pay or pay-asyou-go<br />

electricity meter.<br />

You qualify for the discount if on 10 July 2016 all of the following<br />

applied:<br />

your electricity supplier was part of the scheme<br />

your name (or your partner’s) was on the bill<br />

you were getting the Guarantee Credit element of Pension Credit<br />

If you don’t qualify you may be able to apply directly to your<br />

electricity supplier for help if you don’t get the Guarantee Credit<br />

element of Pension Credit but you’re on a low income and you get<br />

certain means-tested benefits<br />

Check with your supplier to see if you’re eligible and how to apply or<br />

visit www.gov.uk/the-warm-home-discount-scheme<br />

Make sure your Electric<br />

Blanket is safe<br />

<strong>Warwickshire</strong> Trading Standards Service is<br />

providing FREE electric Blanket Testing for<br />

over 50s in <strong>Warwickshire</strong>.<br />

Date<br />

Monday 3rd October 2016<br />

Tuesday 4th October 2016<br />

Venue<br />

Rugby Library<br />

Nuneaton Asda Community Room<br />

Wednesday 5th October 2016<br />

Thursday 6th October 2016<br />

Leamington Spa Library<br />

Kenilworth Library<br />

Friday 7th October 2016<br />

Stratford Briar Croft Residential<br />

Home<br />

Book today by calling 01926 414 080 9am – 5pm<br />

Or email ebtesting@warwickshire.gov.uk<br />

47


Postal Address:<br />

Guideposts Carer Support Service<br />

Eliot Park Innovation Centre<br />

4 Barling Way<br />

Nuneaton<br />

CV10 7RH<br />

02476 385 888<br />

Email:<br />

carerssupport@guideposts.org.uk<br />

Website:<br />

http://www.guideposts.org.uk/warwickshire-carers-supportservice/<br />

Guideposts is open<br />

Monday - Friday*<br />

9am - 5pm<br />

Answer phone for out of hours<br />

*except Bank Holidays<br />

In an emergency you can<br />

contact the<br />

duty social worker at<br />

<strong>Warwickshire</strong> County Council<br />

by calling<br />

01926 410 410<br />

Registered Office: Guideposts Trust, Willow Tree House, Two Rivers, Station Lane, Witney,<br />

Oxfordshire, OX28 4BH<br />

Guideposts Trust Limited is registered in England as a company No. 1282361 and registered<br />

with the Charity Commission No. 272619<br />

48

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