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It’s easy to order from <strong>Grow</strong>!<br />
Ÿ CALL US!<br />
044 050 0034 / 044 873 2893<br />
Monday - Friday, 8:00- 17:00<br />
Ÿ SEND US A FAX!<br />
086 554 0321<br />
Ÿ DROP <strong>IT</strong> IN THE MAIL!<br />
(Mail complete order form)<br />
<strong>Grow</strong> Learning Co<br />
P.O. Box 10021, George, 6530<br />
Ÿ EMAIL US!<br />
sales@grow-it.co.za<br />
orders@grow-it.co.za<br />
When your order arrives...<br />
Ÿ Before signing your delivery receipt, please check all<br />
packages for damages or carton shortages. Note<br />
any damages or discrepancies on the receipt.<br />
Ÿ Call <strong>Grow</strong> Learning Co immediately regarding any<br />
damages or shortages. Please have your order<br />
number available. We are here to help.<br />
We Guarantee Our Products<br />
Ÿ <strong>Grow</strong> guarantees your complete satisfaction with<br />
every product you purchase from us. Examine<br />
products carefully when you receive them. If you are<br />
not completely delighted with your purchase, call us<br />
within 30 days to arrange for the return of the<br />
unused product, and we will gladly provide you with<br />
a refund or exchange. Your complete satisfaction is<br />
our ultimate goal.<br />
Returns<br />
Ÿ If you do find it is necessary to return an item for any<br />
reason; PLEASE HELP US HELP YOU BY CALLING<br />
CUSTOMER CARE TO AUTHORIZE MERCHANDISE<br />
RETURNS.<br />
Ÿ This step will help us process your return quickly and<br />
accurately and is the only way to ensure you will<br />
receive a proper credit for your return. No<br />
unauthorized returns are accepted.<br />
PAYMENT & ORDER PROCEDURES<br />
Ÿ Once order is received, an proforma invoice will be<br />
issued to client.<br />
Ÿ Payment option will be either through bank transfers<br />
or EFT’s.<br />
Ÿ After payment is cleared in <strong>Grow</strong> Co account order<br />
will be released and goods will be forwarded to client.<br />
Ÿ Relevant waybill numbers will be communicated to<br />
client, as well as expected delivery dates.<br />
QUOTES<br />
Ÿ We welcome your request for quotes on any of the<br />
products or services we provide. Forward your<br />
request to our Quotes Department<br />
CUSTOMER SERVICE COMES FIRST<br />
Ÿ We are always offering new ways to add value to<br />
your classroom. Call the Sales Department to place<br />
orders or ask questions concerning products or<br />
services. They can provide information about new<br />
products, promotional items, or special pricing.<br />
Not all items may be pictured in the catalogue.<br />
Components may change occasionally due to<br />
availability. We will only substitute developmentally<br />
appropriate items for the purpose in which they were<br />
intended.<br />
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