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Dispatches<br />

Daimler’s Daum:<br />

Sales recovery begins in 2017<br />

It’s a tough market for truck sales these<br />

days, but Daimler Trucks North America<br />

president and Chief Executive Officer<br />

Martin Daum still sees a “light at the end<br />

of the tunnel” – and is setting firm goals<br />

for the year to come.<br />

Where Canadian Class 8 sales were up<br />

6% in 2014 and 3% in 2015, they are down<br />

24% this year. Daum expects 360,000<br />

Class 6-8 trucks to be sold in the NAFTA<br />

region this year, down dramatically from<br />

424,000 units last year, and even the<br />

384,000 in 2014.<br />

It’s a drop that admittedly took<br />

Daimler by surprise. “We were much<br />

more optimistic about 2016 twelve<br />

months ago than we are today,” he said<br />

during a wide-ranging briefing with<br />

industry media. Even the optimism for<br />

the year ahead is tempered. Daum predicts<br />

that demand should begin to climb<br />

midway through 2017, but still fail to<br />

overcome a slow start at the top of the<br />

year. Instead, he expects sales to recover<br />

in 2018, in part because there will be a<br />

surge in four- and five-year-old trucks due<br />

for replacements.<br />

But the focus is on more than sales<br />

volumes alone. There’s also the race for<br />

market share. In the U.S., Daimler brands<br />

including Freightliner and Western Star<br />

held 42% of the Class 8 truck market. He’s<br />

also “extremely pleased” about the company’s<br />

position in Canada, where Daimler<br />

held 39.9% of Class<br />

“ We need a great<br />

network and we<br />

need to continually<br />

improve.”<br />

6-8 sales as of August,<br />

up 4.3% from the year<br />

before. PACCAR holds<br />

21.6%, Navistar 16.7%,<br />

and Volvo and Mack<br />

collectively hold 16.1%.<br />

“Market share is more<br />

— Martin Daum<br />

a result of the product,”<br />

he said.<br />

It wasn’t the only dig at competing<br />

brands. Referring to the Cascadia as<br />

the “pinnacle” of the industry, he said,<br />

“We don’t have to fear any new unveiling<br />

of any new products.” International<br />

launched its new Class 8 lineup just<br />

days earlier. And saying that unveiling a<br />

prototype is easier than bringing a product<br />

to mass production could be seen as a jab<br />

at Volvo’s recently unveiled SuperTruck.<br />

Referring to the slow introduction of<br />

Daimler engines in medium-duty trucks,<br />

he said, “to anyone who wants to come<br />

into the North American market with<br />

a new engine should know it isn’t that<br />

easy.” Volkswagen invested in Navistar<br />

just weeks earlier, pledging to bring<br />

a drivetrain to North<br />

America by 2019.<br />

The company’s targets<br />

are not limited to sales<br />

volumes, either. Daimler<br />

wants trucks to emerge<br />

from dealer service bays<br />

within 72 hours, largely<br />

with the help of Express<br />

Assessments and the Elite Support<br />

program that has certified 218 dealers,<br />

with another 90 locations in the works.<br />

In 2014, 65% of trucks passed through<br />

Daimler service bays in that timeframe.<br />

Last year, the share rose to 71.4%. The<br />

company is on track to reach 75% by year<br />

end. Then the goal will be stretched to<br />

85% for the end of 2017.<br />

“We need a great network and we need<br />

to continually improve,” he stressed. TT<br />

Navistar’s Clarke:<br />

Rapid, significant<br />

change is new norm<br />

Troy Clarke, the president and CEO<br />

of Navistar, believes the trucking<br />

industry is entering a period of<br />

“revolutionary” change.<br />

“Today, change is going to<br />

come much more rapidly, and the<br />

impact is going to be much more<br />

significant,” he said, speaking to<br />

those who had gathered to see the<br />

launch of International’s new LT<br />

Series of Class 8 trucks. And he sees<br />

that change affecting everything<br />

from the way freight is moved to<br />

the way vehicles are operated.<br />

Emerging technologies which<br />

make autonomous vehicles a<br />

possibility are clearly an example.<br />

“Will the driver someday become<br />

a relic of our industry? Probably<br />

no one knows for sure today, but<br />

we don’t think so,” Clarke said.<br />

Instead, he sees autonomous technologies<br />

emerging in the form of<br />

systems that assist drivers, much<br />

like the way autopilot is used on<br />

an airplane.<br />

Clarke also predicts virtually<br />

every truck will be connected<br />

within the decade, referring to the<br />

260,000 trucks linked through the<br />

OnCommand diagnostics platform<br />

as just the beginning. “Like never<br />

before, this data has the opportunity<br />

to align everybody’s interests<br />

and bring visibility to all areas of<br />

the transportation system, and<br />

seek out ways to make shipping<br />

freight more efficient by eliminating<br />

time and lowering cost,” he<br />

said. “We have half the equation<br />

solved because, at this time, we<br />

know where that truck is, and we<br />

can tell you how it’s performing.”<br />

There is still work to do, though,<br />

such as letting carriers know<br />

where potential customers have<br />

freight, and where that freight<br />

needs to be shipped.<br />

“Improving asset utilization in<br />

some ways is really no different<br />

than what we see taking place<br />

today in the passenger car market.<br />

Companies like Uber and Lyft, they<br />

really have the potential to disrupt<br />

and redefine the automotive value<br />

chain,” Clarke said, referring to the<br />

ride-sharing services that have disrupted<br />

the taxi industry. “Make no<br />

mistake, these companies are<br />

going to try to do the same thing in<br />

our industry. We understand that,<br />

and we’re not just going to sit on<br />

our hands.” TT<br />

20 TODAY’S TRUCK<strong>IN</strong>G

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