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IT 210 Milestone One: Internship Assignment

IT 210 Milestone One: Internship Assignment

IT 210 Milestone One: Internship Assignment

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Product Description<br />

Overview<br />

For the final project in this course, you are being asked to apply the concepts learned<br />

throughout the course to assist a small business owner in improving his business<br />

through the use of technology. <strong>Milestone</strong> <strong>One</strong> will be the first step in creating your<br />

report and recommendations to the business owner. The objective of this milestone is<br />

to further explore course concepts and incorporate additional perspectives and<br />

source material to analyze real world scenarios. Leverage both the textbook and<br />

external sources to complete the internship assignment.<br />

Prompt<br />

Harrison Kirby runs a local golf course with a shop of around 150 products. He wants<br />

to have a website that will facilitate e-business for his golf course. He wants online<br />

scheduling of tee times (including coordination of group play), online shopping, and<br />

social network integration. <strong>One</strong> difficulty of moving a small business from a<br />

traditional retail store to an online store is channel complications. Everything must be<br />

reconsidered. For example, how will he communicate with his customers? How will<br />

they find product information? How will he accept orders? How will he manage<br />

payments and shipping? These questions and many more have kept Kirby from<br />

making the e-commerce plunge.


Below you will find a letter from Kirby explaining what he would like you to do:<br />

Dear Intern,<br />

I have an interesting project for you. I am interested in an online presence for my golf<br />

shop. Specifically, I want to offer a few (less than 150) products online for in-store<br />

pickup or delivery. I would also like online scheduling of tee times.<br />

I want you to research the web for companies that provide this type of product.<br />

Ultimately, you may recommend a combination of providers to accomplish all that I<br />

am trying to do. For example, your final recommendation may include a web hosting<br />

solution, logistics provider, and a CRM (Customer Relationship Management) tool. Or,<br />

perhaps you will find a product that can be customized to provide all the functionality<br />

in one piece.<br />

Keep in mind that my shop is a small business, and I do not have resources to<br />

manage a complicated system. I need something that is fairly easy to implement, use,<br />

and manage. I have heard of online, cloud, as-a-service platforms that do not require<br />

local hardware. I think that this type of setup would be most useful to me, but I have<br />

no idea what type of software I should use to support my business.


After you complete your research, as the first step in this process, please send me a<br />

report with the following critical elements:<br />

1. 1. Overview of the companies you learned about<br />

2. 2. Profile of your selections and the reasons you chose them<br />

3. 3. Summary of why you believe this will help me accomplish my goals<br />

I am very excited to see your work!<br />

Sincerely,<br />

Harrison Kirby<br />

Note: You should incorporate at least three sources into your report; one source<br />

should be the textbook. Use paraphrasing and direct quotations to help demonstrate<br />

the concepts and support your perspectives.<br />

Writing Tips:<br />

●<br />

●<br />

●<br />

●<br />

Include a cover page with your name, date, course name/number, and title of<br />

the assignment.<br />

In the body, use headings and sub-headings. Do not jump from subject to<br />

subject without providing some type of heading beforehand.<br />

Use correct grammar and punctuation.<br />

Make the presentation as professional as possible. Sloppy papers may have<br />

correct answers, but the message will be lost if the paper is not<br />

professional.


●<br />

Make sure you understand how to cite reference material within the text of<br />

your submission (e.g., according to John Doe, “citing in text is a key<br />

concept in this course” (2013)). A guide to using APA citation method can<br />

be found at the following SNHU site:<br />

http://libguides.snhu.edu/introduction_to_citationstyles<br />

Example APA-style citation:<br />

Rainer, R. K., Prince, B., & Cegielski, C. G. (2014). ​Introduction to information<br />

systems: supporting and transforming business (5​ th​ ed.). Hoboken, NJ: Wiley & Sons.<br />

Requirements of Submission<br />

<strong>Milestone</strong> <strong>One</strong>: <strong>Internship</strong> <strong>Assignment</strong> should follow these formatting guidelines: Use<br />

of three sources, 1–2 pages (not including cover page or bibliography section),<br />

double spacing, 12-point Times New Roman font, one-inch margins, and citations in<br />

APA format

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