CT Catalog 2017 FINAL Proof

GENERAL INFORMATION
Your Safety and Comfort is our Priority
RESPONSIBILITY: Champlain Tours, Inc. of
Burlington, VT, assumes no responsibility or liability
in connection with the services of any train, vessel,
carriage, aircraft, motor or other conveyance which may
be used wholly or in part, in performance of their duties
to participants of any tour described on this website,
neither will they be responsible for any act, error, or
omission, or for any injury, loss, accident, delay or
irregularity which may be occasioned by reason or
default of any company or person engaged in conveying
the passenger; or for any hotel proprietor, or for any
other person engaged in carrying out the itinerary
listed on this website. While no significant changes are
anticipated in the published tours, the right is reserved
to alter the schedule or substitute hotels where and
when considered advisable for the comfort and welfare
of the tour participants. Any additional expenses
incurred due to changes required owing to sickness,
weather, strikes, war, quarantine, or other causes shall
be the responsibility of the individual tour participant.
Any dispute or controversy that might be the subject of
any action in court shall be governed by the laws of the
State of Vermont and shall be resolved through binding
arbitration in accordance with the terms and conditions
of Title 12, Vermont Statutes Annotated, Chapter 192.
REGISTRATION FORM: Once you have received
your packet, please complete the Registration form and
return to Champlain Tours. If you do not, Champlain
Tours cannot guarantee room requests, dietary needs,
or other special needs.
TOUR CANCELLATION POLICY: All cancellations
are subject to a $5.00 per person cancellation fee plus
any deposits that were made for you and are nonrefundable.
For cancellations received in our office 30
days up to the day before departure, a charge of $15.00
per person, per travel day, PLUS any expenses that
cannot be recovered, will be made unless a substitute(s)
can be found. All ticket prices are non-refundable.
For all cancellations, if a substitute is found, a full refund
will be made, with the exception of the $5.00 per person
cancellation fee. No Refunds will be given to persons
who fail to show up for the tour the day of departure.
AIR/CRUISE TOUR CANCELLATION POLICY:
Champlain Tours Cancellation policy is regulated by
the Airlines, Cruise Companies, and Travel Agents with
whom we have made travel arrangements, and we are
bound to their cancellation policies. These conditions
and penalties are different for each individual tour.
All cancellations must be confirmed in written form.
Cancellation Insurance is available through Travelex to
cover these losses. With cruise lines, airlines and tour
packagers, cancellation fees begin as early as 90 days
prior to departure and increase up to the full amount of
your trip, depending on the date of your cancellation.
We highly recommend purchasing coverage, either
through Travelex or another insurance source of your
choosing. Other benefits, conditions and restrictions
apply, so please read the Travelex Information
thoroughly. Any questions should be made directly to,
and policies purchased directly from, Champlain Tours.
As a courtesy to our clients, all claims will be processed
through our office.
BAGGAGE ALLOWANCE & LIABILITY: Baggage
service is provided for some of our tours, but not all.
Each person is allowed one large suitcase and one carryon
for each flight. The carry-on is to be handled by the
traveler, who will assume full responsibility for it. Please
mark all baggage with your name, address and phone
number. Champlain Tours cannot assume liability for
damaged or lost baggage. Insurance is recommended.
IMPAIRED PERSONS who are physically or
mentally challenged are always welcome. We request
the following for safe travel: The individual(s) are able to
walk on and off of the coach on their own, and they need
to be accompanied by a friend or a family member who
will be responsible for them. There are a select number
of motor coaches with a wheel chair lift. Please give
Champlain Tours ample notice to reserve this option.
FOOD ALLERGIES that require special menu requests
should be mentioned at time of tour registration.
PHOTOGRAPHY: While on tour, the Tour Director
will be taking pictures that may be used by Champlain
Tours for promotional purposes. If you prefer not to be
included in any pictures, please notify the tour director
at that time.
TRAVEL INSURANCE: We strongly suggest you
purchase cancellation insurance on the flying tours,
cruises and overnight tours since the penalties can be high.
For Reservations or Information, call: 802-540-0055 or e-mail: champlaintours@outlook.com
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