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ADVOCACY AND OMBUDSMAN<br />

Watching Out for the Interests of <strong>Small</strong> <strong>Business</strong>es<br />

ADVOCACY AND OMBUDSMAN<br />

OFFICE OF ADVOCACY<br />

The Office of Advocacy is an<br />

independent office within the U.S. <strong>Small</strong><br />

<strong>Business</strong> Administration. Advocacy’s<br />

mission is to be the “small business<br />

watchdog” in the federal government.<br />

The office is headed by the chief counsel<br />

for advocacy, who is appointed by the<br />

President and confirmed by the Senate.<br />

The office examines the role and<br />

status of small business in the economy<br />

and independently represents the<br />

views of small business to federal<br />

agencies, Congress, the president and<br />

federal courts. The Office of Advocacy<br />

compiles and interprets statistics on<br />

small business and is the primary<br />

entity within the federal government<br />

to disseminate small business data.<br />

The office also funds outside research<br />

on small business issues and produces<br />

numerous publications to inform policy<br />

makers about the important role of<br />

small businesses in the economy and<br />

the impact of government policies on<br />

small businesses. In addition, the office<br />

monitors federal agency compliance<br />

with the Regulatory Flexibility Act<br />

– the law that requires agencies to<br />

analyze the impact of their proposed<br />

regulations on small entities (including<br />

small businesses, small governmental<br />

jurisdictions and small nonprofit<br />

organizations), and consider regulatory<br />

alternatives that minimize the economic<br />

burden on small entities.<br />

Advocacy’s mission is enhanced by<br />

a team of regional advocates, located<br />

in the SBA’s 10 regions. They are<br />

Advocacy’s direct link to small business<br />

owners, state and local government<br />

entities, and organizations that<br />

support the interests of small entities.<br />

The regional advocates help identify<br />

regulatory concerns of small business<br />

by monitoring the impact of federal and<br />

state policies at the grassroots level.<br />

Learn more about the Office of<br />

Advocacy at www.sba.gov/advocacy.<br />

Becky Greenwald, Regional Advocate<br />

210 Walnut St., Rm. 749<br />

Des Moines, IA 50309<br />

515-284-4554<br />

rebecca.greenwald@sba.gov<br />

OFFICE OF THE NATIONAL<br />

OMBUDSMAN:<br />

Bringing Fair Regulatory Enforcement<br />

to America’s <strong>Small</strong> <strong>Business</strong>es<br />

The National Ombudsman has helped<br />

thousands of small businesses save<br />

time and money by resolving difficult<br />

regulatory compliance and enforcement<br />

issues. As part of President Obama’s<br />

mandate to promote a level playing field<br />

for small business, we work directly<br />

with federal regulators to facilitate<br />

practical and timely resolutions of<br />

Regulatory Enforcement Fairness (REF)<br />

matters impacting small businesses.<br />

The National Ombudsman oversees<br />

fair enforcement of small business<br />

regulation by:<br />

• Providing small business owners<br />

a confidential way to report and<br />

resolve federal REF problems, like<br />

excessive enforcement action or<br />

disproportionate fines<br />

• Escalating small business concerns<br />

to federal agencies for fairness<br />

review & resolution<br />

• Grading federal agencies on their<br />

small business policies and practices<br />

<strong>Small</strong> businesses can connect with the<br />

National Ombudsman online at<br />

sba.gov/ombudsman, in-person,<br />

or through a national network of<br />

Regulatory Fairness Board Members.<br />

The National Ombudsman meets<br />

with small business owners around<br />

the country at listening sessions and<br />

regulatory fairness dialogues in all ten<br />

SBA Regions. These outreach events<br />

provide critical, real-time input from<br />

the small business community on REF<br />

issues impacting small business growth<br />

and help federal regulators better<br />

understand how government can best<br />

support small business success.<br />

Regional Regulatory Fairness Boards<br />

in each of SBA’s 10 regions promote<br />

regulatory fairness by alerting federal<br />

regulators to important REF issues such<br />

as unintended consequences of a new<br />

rule or regulation. These Boards, each<br />

made up of five small business owners,<br />

also help raise awareness in their<br />

communities about resources available<br />

to small businesses through the SBA<br />

and the National Ombudsman.<br />

Every year, the National Ombudsman<br />

reports to Congress its findings on the<br />

impact of the policies and practices of<br />

every federal agency that touches small<br />

business.<br />

To learn more about how the National<br />

Ombudsman can help your small<br />

business, or to confidentially report<br />

a REF issue, call 888-REG-FAIR<br />

(888-734-3247) or complete the simple<br />

one-page form at sba.gov/ombudsman/<br />

comment.<br />

52 — Iowa <strong>Small</strong> <strong>Business</strong> Resource<br />

Visit us online: www.sba.gov/ia

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