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SOCIAL CAPITALISM<br />

Towards a Better World<br />

AND<br />

How all those in business<br />

can make a difference!<br />

SO...<br />

Professor Brian Cox, the renowned<br />

physicist, has claimed aliens have not made<br />

contact with us because the most advanced<br />

civilisations have always killed themselves<br />

off - and in his opinion, we will too!<br />

What kind of society do we need to ensure our world<br />

survives for the foreseeable future?<br />

In order to achieve this objective, what will be the roles<br />

played by the three fundamental parts of civil society: the<br />

government, society itself and the business sector?<br />

What should be the role of business in creating this<br />

better world?<br />

What contribution can we make, as individuals, in<br />

creating a better and more sustainable world?<br />

This paper will argue that business, but more importantly, all those who work in<br />

business, must take a more responsible role in ensuring that Professor Cox is wrong and<br />

that mankind will continue in perpetuity.


2<br />

What sort of society do we want?<br />

What sort of society is most likely to ensure mankind continues for the foreseeable future?<br />

We hope most reasonable people would find a society based on “fairness and justice” to<br />

be an acceptable objective.<br />

A definition of a “fair and just” society could be a society that provides for everyone, as<br />

a minimum, a sufficient living standard – a decent home, enough to eat, adequate heating,<br />

free education, free welfare, free healthcare, an environment without pollution and most<br />

importantly, the protection of the minorities and disadvantaged.<br />

The social contract between government, society<br />

and business<br />

The government, civil society and business need to<br />

work together, in harmony, towards the common<br />

aim of achieving a “fair and just” society. Should<br />

this symbiotic relationship break down, then the<br />

objective, of a “fair and just” society, will not be<br />

achieved.<br />

What is the role of business in our society?<br />

Capitalism certainly plays a vital part in our society<br />

with around 5.5 million private sector businesses in<br />

the UK employing in the region of 26 million people<br />

out of a working population of 31.5 million.<br />

But where would these companies be without<br />

the services provided by the two other pillars of a<br />

civil society? There would be no educated, socially<br />

stable and enthusiastic employees. There would<br />

be no infrastructure (hospitals, welfare, transport,<br />

power, law and order). Without this infrastructure,<br />

companies would be unable to do business.<br />

Businesses have a duty to pay society for the<br />

privilege of using the services provided by the<br />

government and civil society. These services do not<br />

come free. This is why companies pay tax. Tax is<br />

society’s invoice for services used!<br />

The image of capitalism<br />

However, there is a growing perception that business<br />

is failing in its obligations to society. Scandals<br />

involving high executive pay, tax avoidance, low-pay,<br />

mistreatment of staff and mis-selling occur almost<br />

daily and are undermining the image of capitalism.<br />

People are arguing that many businesses seem to<br />

have a single purpose: to maximise the profit for<br />

shareholders in the short-term.<br />

There are, of course, some business models<br />

where simply making their product serves society<br />

in a very clear and concise way – not-for-profit and<br />

social enterprises, for example. There are clearly<br />

some excellent purpose-driven, for-profit businesses.<br />

But, for the vast majority, the main objective is to<br />

maximise profit.<br />

Single purpose capitalism is causing a dysfunction<br />

Consequently, with the business environment<br />

seemingly focussed on profit, there is now a<br />

dysfunction, certainly a perceived dysfunction,<br />

between business and its social contract with civil<br />

society and government. The popularity of capitalism<br />

is certainly on the decline!<br />

Capitalism must change from single purpose to<br />

triple purpose<br />

To restore the balance in the social contract between<br />

government, society and business, we are advocating<br />

a fundamental shift in attitudes within business. We<br />

contend that having the single purpose (of making<br />

a profit) is not sufficient. All businesses, and most<br />

importantly, the people who work within them (from<br />

CEO’s to the new interns) need to become triple<br />

purpose in their work: to make decisions that serve<br />

society, to protect the environment and to make<br />

an ethical profit. Ethical values need to be deeply<br />

embedded into the heart of the business. Business needs<br />

to become more purpose driven. Business needs to take<br />

its responsibilities towards civil society more seriously.<br />

Everyone in business needs to ask themselves “is this<br />

decision helping to make the world a better place?”<br />

This way, and with the social contract<br />

working well, maybe Brian Cox is wrong<br />

and we can build a society that will last for<br />

generations to come!<br />

This is Social Capitalism – capitalism with a social conscience.


3<br />

What is a Triple Purpose Company?<br />

In order to help this change to social capitalism and a more ethical business<br />

culture, we need to introduce a new model of company, where the core purpose<br />

of the business is focussed on its positive social and environmental impact as<br />

well as making an ethical profit.<br />

This concept of Triple Purpose provides a template for companies<br />

and individuals who wish to instil an ethical ethos into the DNA of<br />

their company.<br />

Triple Purpose Companies focus on:<br />

People<br />

Establishing a happy and more fulfilled workforce through an investment in a caring work<br />

environment, training, health and safety, motivational leadership, equality of opportunity<br />

and work-life balance will lead to a more profitable, sustainable company.<br />

Planet<br />

The company and staff will make a commitment to securing the future of our planet via<br />

careful consumption of energy and water and management of waste and toxic substances.<br />

Ethical Profit<br />

The company will maximise profit via an ethical, caring and socially responsible and<br />

environmentally sustainable business strategy.<br />

Accreditation<br />

We are not advocating an accreditation system for<br />

Triple Purpose. All companies will have their own<br />

circumstances, challenges and priorities. It is for<br />

them and their employees to decide the exact path<br />

towards making the world a better place. We put our<br />

trust in those, claiming to work ethically, to be true<br />

to their word.<br />

Should a business wish to introduce an<br />

accreditation system, there are a number of wellestablished<br />

options to consider namely:<br />

B Corps (www.bcorporation.uk)<br />

Future-Fit (www.futurefitbusiness.org)<br />

Blueprint for Better Business (www.blueprintforbusiness.org)


4<br />

Four Core Principles of a Triple Purpose Company<br />

The Triple Purpose template is not intended to be prescriptive. We are looking to<br />

companies to determine their own journey but there are four basic principles.<br />

1 All staff will agree to uphold the principles of Triple Purpose by signing the Triple<br />

Purpose Pledge (see page 6) and will communicate this culture throughout the company<br />

at all times.<br />

2 The company will set out, clearly and in detail, its corporate governance responsibilities<br />

in its Constitution/Mission Statement ensuring its workers, shareholders, customers,<br />

suppliers and other stakeholders are aware of this commitment.<br />

3 Management systems will be installed to measure Triple Purpose objectives on a regular<br />

basis and ensure the results are communicated to all staff and relevant stakeholders.<br />

4 To appoint someone within the business (the Purpose Officer, for example) with<br />

responsibility for ensuring that Triple Purpose is engrained in the DNA of the business.<br />

The Purpose Officer will have direct access to the CEO and present the<br />

non-financial reports at Board Meetings.<br />

Why is it important to make<br />

an Ethical Profit?<br />

• Companies need to make a profit for investment<br />

in equipment, machinery, staff, training, health<br />

and safety, innovation and R & D.<br />

• Companies need to be seen as profitable should<br />

they require capital from a bank or share capital<br />

and to repay investors.<br />

• Companies making an ethical profit are likely to<br />

be more sustainable.<br />

• An ethically profitable company will retain staff<br />

and be more able to employ the top talent.<br />

• Profitable companies employ more staff, provide<br />

more jobs and contribute more to the exchequer<br />

via National Insurance Contributions, income and<br />

corporation tax.


5<br />

Other crucial elements of the Triple Purpose strategy<br />

There are many factors that contribute to a genuinely ethical<br />

company with the major ones including:<br />

Happy Workforce<br />

Creating a happy and fulfilled work-force is most critical in establishing<br />

a truly ethical organisation. They need to be well-trained, proud in their<br />

work, safe, have equal opportunities, made to feel valued and part of<br />

a team, have a fair work-life balance and are justly paid. Certainty of<br />

purpose from management and the executive is vital.<br />

The work-force must feel<br />

their views, particularly with<br />

regards to values and ethics,<br />

are listened to and valued.<br />

Triple Purpose Committee<br />

Subject to the size of the business, we recommend the formation of a Triple Purpose Committee or similar<br />

name. This committee will oversee the company’s adherence to the Triple Purpose Principles. Additionally, as<br />

part of its mandate, it will encourage ideas from colleagues and provide regular updates to the workforce.<br />

This committee will comprise of the Purpose Officer, who will report directly to the Board, a non-executive<br />

director and a number of Purpose Ambassadors from within the business.<br />

Taking care of the environment<br />

In a Triple Purpose Company, the company and its employees will consider the ethical implications, as well as<br />

legal, in all decisions which have an environmental impact. They need to make a commitment to achieving<br />

environmental sustainability by the careful management of its consumption of energy and water, waste and<br />

toxic substances.<br />

Non-Financial Reporting<br />

Management, measurement and reporting systems will be introduced that provide the structures and processes<br />

that help embed strong societal values and environmental efficiency into the company’s culture.<br />

Respect and integrity towards one another<br />

In a Triple Purpose Company, everybody will need to behave responsibly and treat<br />

each other, the company and other stakeholders with respect, integrity and in a<br />

caring manner at all times.<br />

Illegal and unethical activities<br />

A Triple Purpose Company will ensure that no member of staff will<br />

undertake, or be asked to undertake any illegal, unethical and<br />

unacceptable behaviour. There will be an easily accessible and<br />

confidential help-line available for complaint. Senior management<br />

needs to guarantee protection for whistle-blowers.<br />

Responsibilities of the company towards its stakeholders<br />

In addition to its employees, a Triple Purpose Company will show<br />

care, respect, integrity and compassion towards all its stakeholders<br />

including those in the supply chain, the local and wider community,<br />

government and shareholders and encourage these stakeholders,<br />

where relevant, to embrace a Triple Purpose strategy.


6<br />

The Triple Purpose Pledge<br />

We believe asking employees to sign a commitment to adherence to the principles<br />

of Triple Purpose to be absolutely vital. Again, we are not being prescriptive<br />

recommending companies create their own Company Pledge which will be signed by<br />

all members of staff.<br />

A typical Pledge could be along the following lines:<br />

People<br />

• I will play my part in the company commitment to<br />

ensure all staff are happy in their job, motivated,<br />

well-trained, safe, have equal opportunities, a fair<br />

work-life balance and are fairly paid.<br />

• I will behave responsibly towards my colleagues,<br />

the company, customers, suppliers and the<br />

wider society with care, respect, integrity and<br />

compassion at all times.<br />

• I will work with my colleagues and other key<br />

stakeholders to develop and improve the<br />

company’s contribution to society.<br />

• I agree that no member of staff will undertake,<br />

or be asked to undertake, any illegal or unethical<br />

behaviour. I will ensure there is an easily accessible<br />

and confidential help line available for complaint.<br />

Environment<br />

• I will consider the ethical implications, as well as<br />

legal, in all my decisions and work practices, which<br />

have an environmental impact.<br />

• I will play my part in the company commitment<br />

to achieving environmental sustainability by the<br />

careful management of its consumption of energy<br />

and water, waste and toxic substances.<br />

• I will work with my colleagues and other key<br />

stakeholders to develop and improve the company’s<br />

contribution to the environment<br />

• I will play my part in ensuring the introduction<br />

of environmental management, measurement<br />

and reporting systems that provide the structures<br />

and processes that help embed environmental<br />

efficiency into the company’s culture.<br />

Ethical Profit<br />

• I will play my part in maximising profit via an<br />

ethical, socially responsible and environmentally<br />

sustainable business strategy.<br />

• I will play my part in ensuring that sustainability<br />

issues are embedded into the governance and<br />

decision-making processes of the company.


7<br />

Benefits of being a Triple Purpose Company<br />

Most importantly, the company and its employees would be fulfilling their obligations<br />

to help make the world a better place for both current and future generations.<br />

However there are a number of benefits being a truly ethical company.<br />

• Employers who value a happy work-force and encourage independent<br />

judgment, creativity and decision-making will attract more talented<br />

people (and, of course, retain them), will reduce absenteeism and<br />

increase productivity.<br />

• A purpose-driven work-force will be happier in their job, have pride<br />

in their work, be more fulfilled and more innovative enabling the<br />

company to be competitive, able to adapt to new market conditions<br />

and remain sustainable.<br />

• There is less chance of costly damage to the company’s reputation<br />

where more ethical values are embedded into the core DNA of the<br />

business. Should the unthinkable happen, it is likely a truly ethical<br />

company would resolve the problem more quickly and satisfactorily.<br />

• A stronger ethical relationship with clients, one built on friendship,<br />

trust, integrity and respect, will lead to more sales. A stronger<br />

ethical relationship with other stakeholders including suppliers, again<br />

one built on friendship, trust, integrity and respect, will lead to more<br />

sustainable contracts and agreements.<br />

• There is also strong evidence that companies with ethical values are<br />

more successful. Firms that invest in improving their performance on<br />

societal and environmental issues, experience better profitability and<br />

attract more long-term, dedicated investors.<br />

“Better Businesses do Better”


What now? A call to action<br />

YOU can help make the change!<br />

Unfortunately, we cannot rely on CEO’s to enact this transformation<br />

of capitalism (although we hope some will ‘get it’) so we must rely<br />

on a mass movement of people in business to make the change. This<br />

is a grass-roots campaign encouraging individuals to get involved and<br />

become Triple Purpose Champions to argue the case for ethical change<br />

within their business.<br />

We need “champions” to help start the journey<br />

There will be challenges along the way. Becoming a truly ethical, caring and sustainable<br />

company can take many years! It will be a long and winding road.<br />

But we need “champions” for social capitalism - people who believe that businesses<br />

and most importantly all the people who work within them, have a responsibility towards<br />

society and the environment as well as making an ethical profit.<br />

We need “champions” who believe this move from single purpose to triple purpose is<br />

not just a nice thing to do - it is a MUST thing to do!<br />

We need people who believe that business can help to make the world a better place!<br />

These champions can be the CEO, middle management or a newly appointed intern. They<br />

need to be leaders and visionaries, but most of all they need to have a passion for change.<br />

Are you such a champion?<br />

Social Capitalism — Towards a Better World<br />

Triple Purpose — the template for change<br />

Contact: Jim Bignal<br />

Mobile: 00 44 (0) 7983 338085<br />

Email: jim.bignal@triplepurpose.org<br />

www.triplepurpose.org

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