TPC A4 8pp
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
SOCIAL CAPITALISM<br />
Towards a Better World<br />
AND<br />
How all those in business<br />
can make a difference!<br />
SO...<br />
Professor Brian Cox, the renowned<br />
physicist, has claimed aliens have not made<br />
contact with us because the most advanced<br />
civilisations have always killed themselves<br />
off - and in his opinion, we will too!<br />
What kind of society do we need to ensure our world<br />
survives for the foreseeable future?<br />
In order to achieve this objective, what will be the roles<br />
played by the three fundamental parts of civil society: the<br />
government, society itself and the business sector?<br />
What should be the role of business in creating this<br />
better world?<br />
What contribution can we make, as individuals, in<br />
creating a better and more sustainable world?<br />
This paper will argue that business, but more importantly, all those who work in<br />
business, must take a more responsible role in ensuring that Professor Cox is wrong and<br />
that mankind will continue in perpetuity.
2<br />
What sort of society do we want?<br />
What sort of society is most likely to ensure mankind continues for the foreseeable future?<br />
We hope most reasonable people would find a society based on “fairness and justice” to<br />
be an acceptable objective.<br />
A definition of a “fair and just” society could be a society that provides for everyone, as<br />
a minimum, a sufficient living standard – a decent home, enough to eat, adequate heating,<br />
free education, free welfare, free healthcare, an environment without pollution and most<br />
importantly, the protection of the minorities and disadvantaged.<br />
The social contract between government, society<br />
and business<br />
The government, civil society and business need to<br />
work together, in harmony, towards the common<br />
aim of achieving a “fair and just” society. Should<br />
this symbiotic relationship break down, then the<br />
objective, of a “fair and just” society, will not be<br />
achieved.<br />
What is the role of business in our society?<br />
Capitalism certainly plays a vital part in our society<br />
with around 5.5 million private sector businesses in<br />
the UK employing in the region of 26 million people<br />
out of a working population of 31.5 million.<br />
But where would these companies be without<br />
the services provided by the two other pillars of a<br />
civil society? There would be no educated, socially<br />
stable and enthusiastic employees. There would<br />
be no infrastructure (hospitals, welfare, transport,<br />
power, law and order). Without this infrastructure,<br />
companies would be unable to do business.<br />
Businesses have a duty to pay society for the<br />
privilege of using the services provided by the<br />
government and civil society. These services do not<br />
come free. This is why companies pay tax. Tax is<br />
society’s invoice for services used!<br />
The image of capitalism<br />
However, there is a growing perception that business<br />
is failing in its obligations to society. Scandals<br />
involving high executive pay, tax avoidance, low-pay,<br />
mistreatment of staff and mis-selling occur almost<br />
daily and are undermining the image of capitalism.<br />
People are arguing that many businesses seem to<br />
have a single purpose: to maximise the profit for<br />
shareholders in the short-term.<br />
There are, of course, some business models<br />
where simply making their product serves society<br />
in a very clear and concise way – not-for-profit and<br />
social enterprises, for example. There are clearly<br />
some excellent purpose-driven, for-profit businesses.<br />
But, for the vast majority, the main objective is to<br />
maximise profit.<br />
Single purpose capitalism is causing a dysfunction<br />
Consequently, with the business environment<br />
seemingly focussed on profit, there is now a<br />
dysfunction, certainly a perceived dysfunction,<br />
between business and its social contract with civil<br />
society and government. The popularity of capitalism<br />
is certainly on the decline!<br />
Capitalism must change from single purpose to<br />
triple purpose<br />
To restore the balance in the social contract between<br />
government, society and business, we are advocating<br />
a fundamental shift in attitudes within business. We<br />
contend that having the single purpose (of making<br />
a profit) is not sufficient. All businesses, and most<br />
importantly, the people who work within them (from<br />
CEO’s to the new interns) need to become triple<br />
purpose in their work: to make decisions that serve<br />
society, to protect the environment and to make<br />
an ethical profit. Ethical values need to be deeply<br />
embedded into the heart of the business. Business needs<br />
to become more purpose driven. Business needs to take<br />
its responsibilities towards civil society more seriously.<br />
Everyone in business needs to ask themselves “is this<br />
decision helping to make the world a better place?”<br />
This way, and with the social contract<br />
working well, maybe Brian Cox is wrong<br />
and we can build a society that will last for<br />
generations to come!<br />
This is Social Capitalism – capitalism with a social conscience.
3<br />
What is a Triple Purpose Company?<br />
In order to help this change to social capitalism and a more ethical business<br />
culture, we need to introduce a new model of company, where the core purpose<br />
of the business is focussed on its positive social and environmental impact as<br />
well as making an ethical profit.<br />
This concept of Triple Purpose provides a template for companies<br />
and individuals who wish to instil an ethical ethos into the DNA of<br />
their company.<br />
Triple Purpose Companies focus on:<br />
People<br />
Establishing a happy and more fulfilled workforce through an investment in a caring work<br />
environment, training, health and safety, motivational leadership, equality of opportunity<br />
and work-life balance will lead to a more profitable, sustainable company.<br />
Planet<br />
The company and staff will make a commitment to securing the future of our planet via<br />
careful consumption of energy and water and management of waste and toxic substances.<br />
Ethical Profit<br />
The company will maximise profit via an ethical, caring and socially responsible and<br />
environmentally sustainable business strategy.<br />
Accreditation<br />
We are not advocating an accreditation system for<br />
Triple Purpose. All companies will have their own<br />
circumstances, challenges and priorities. It is for<br />
them and their employees to decide the exact path<br />
towards making the world a better place. We put our<br />
trust in those, claiming to work ethically, to be true<br />
to their word.<br />
Should a business wish to introduce an<br />
accreditation system, there are a number of wellestablished<br />
options to consider namely:<br />
B Corps (www.bcorporation.uk)<br />
Future-Fit (www.futurefitbusiness.org)<br />
Blueprint for Better Business (www.blueprintforbusiness.org)
4<br />
Four Core Principles of a Triple Purpose Company<br />
The Triple Purpose template is not intended to be prescriptive. We are looking to<br />
companies to determine their own journey but there are four basic principles.<br />
1 All staff will agree to uphold the principles of Triple Purpose by signing the Triple<br />
Purpose Pledge (see page 6) and will communicate this culture throughout the company<br />
at all times.<br />
2 The company will set out, clearly and in detail, its corporate governance responsibilities<br />
in its Constitution/Mission Statement ensuring its workers, shareholders, customers,<br />
suppliers and other stakeholders are aware of this commitment.<br />
3 Management systems will be installed to measure Triple Purpose objectives on a regular<br />
basis and ensure the results are communicated to all staff and relevant stakeholders.<br />
4 To appoint someone within the business (the Purpose Officer, for example) with<br />
responsibility for ensuring that Triple Purpose is engrained in the DNA of the business.<br />
The Purpose Officer will have direct access to the CEO and present the<br />
non-financial reports at Board Meetings.<br />
Why is it important to make<br />
an Ethical Profit?<br />
• Companies need to make a profit for investment<br />
in equipment, machinery, staff, training, health<br />
and safety, innovation and R & D.<br />
• Companies need to be seen as profitable should<br />
they require capital from a bank or share capital<br />
and to repay investors.<br />
• Companies making an ethical profit are likely to<br />
be more sustainable.<br />
• An ethically profitable company will retain staff<br />
and be more able to employ the top talent.<br />
• Profitable companies employ more staff, provide<br />
more jobs and contribute more to the exchequer<br />
via National Insurance Contributions, income and<br />
corporation tax.
5<br />
Other crucial elements of the Triple Purpose strategy<br />
There are many factors that contribute to a genuinely ethical<br />
company with the major ones including:<br />
Happy Workforce<br />
Creating a happy and fulfilled work-force is most critical in establishing<br />
a truly ethical organisation. They need to be well-trained, proud in their<br />
work, safe, have equal opportunities, made to feel valued and part of<br />
a team, have a fair work-life balance and are justly paid. Certainty of<br />
purpose from management and the executive is vital.<br />
The work-force must feel<br />
their views, particularly with<br />
regards to values and ethics,<br />
are listened to and valued.<br />
Triple Purpose Committee<br />
Subject to the size of the business, we recommend the formation of a Triple Purpose Committee or similar<br />
name. This committee will oversee the company’s adherence to the Triple Purpose Principles. Additionally, as<br />
part of its mandate, it will encourage ideas from colleagues and provide regular updates to the workforce.<br />
This committee will comprise of the Purpose Officer, who will report directly to the Board, a non-executive<br />
director and a number of Purpose Ambassadors from within the business.<br />
Taking care of the environment<br />
In a Triple Purpose Company, the company and its employees will consider the ethical implications, as well as<br />
legal, in all decisions which have an environmental impact. They need to make a commitment to achieving<br />
environmental sustainability by the careful management of its consumption of energy and water, waste and<br />
toxic substances.<br />
Non-Financial Reporting<br />
Management, measurement and reporting systems will be introduced that provide the structures and processes<br />
that help embed strong societal values and environmental efficiency into the company’s culture.<br />
Respect and integrity towards one another<br />
In a Triple Purpose Company, everybody will need to behave responsibly and treat<br />
each other, the company and other stakeholders with respect, integrity and in a<br />
caring manner at all times.<br />
Illegal and unethical activities<br />
A Triple Purpose Company will ensure that no member of staff will<br />
undertake, or be asked to undertake any illegal, unethical and<br />
unacceptable behaviour. There will be an easily accessible and<br />
confidential help-line available for complaint. Senior management<br />
needs to guarantee protection for whistle-blowers.<br />
Responsibilities of the company towards its stakeholders<br />
In addition to its employees, a Triple Purpose Company will show<br />
care, respect, integrity and compassion towards all its stakeholders<br />
including those in the supply chain, the local and wider community,<br />
government and shareholders and encourage these stakeholders,<br />
where relevant, to embrace a Triple Purpose strategy.
6<br />
The Triple Purpose Pledge<br />
We believe asking employees to sign a commitment to adherence to the principles<br />
of Triple Purpose to be absolutely vital. Again, we are not being prescriptive<br />
recommending companies create their own Company Pledge which will be signed by<br />
all members of staff.<br />
A typical Pledge could be along the following lines:<br />
People<br />
• I will play my part in the company commitment to<br />
ensure all staff are happy in their job, motivated,<br />
well-trained, safe, have equal opportunities, a fair<br />
work-life balance and are fairly paid.<br />
• I will behave responsibly towards my colleagues,<br />
the company, customers, suppliers and the<br />
wider society with care, respect, integrity and<br />
compassion at all times.<br />
• I will work with my colleagues and other key<br />
stakeholders to develop and improve the<br />
company’s contribution to society.<br />
• I agree that no member of staff will undertake,<br />
or be asked to undertake, any illegal or unethical<br />
behaviour. I will ensure there is an easily accessible<br />
and confidential help line available for complaint.<br />
Environment<br />
• I will consider the ethical implications, as well as<br />
legal, in all my decisions and work practices, which<br />
have an environmental impact.<br />
• I will play my part in the company commitment<br />
to achieving environmental sustainability by the<br />
careful management of its consumption of energy<br />
and water, waste and toxic substances.<br />
• I will work with my colleagues and other key<br />
stakeholders to develop and improve the company’s<br />
contribution to the environment<br />
• I will play my part in ensuring the introduction<br />
of environmental management, measurement<br />
and reporting systems that provide the structures<br />
and processes that help embed environmental<br />
efficiency into the company’s culture.<br />
Ethical Profit<br />
• I will play my part in maximising profit via an<br />
ethical, socially responsible and environmentally<br />
sustainable business strategy.<br />
• I will play my part in ensuring that sustainability<br />
issues are embedded into the governance and<br />
decision-making processes of the company.
7<br />
Benefits of being a Triple Purpose Company<br />
Most importantly, the company and its employees would be fulfilling their obligations<br />
to help make the world a better place for both current and future generations.<br />
However there are a number of benefits being a truly ethical company.<br />
• Employers who value a happy work-force and encourage independent<br />
judgment, creativity and decision-making will attract more talented<br />
people (and, of course, retain them), will reduce absenteeism and<br />
increase productivity.<br />
• A purpose-driven work-force will be happier in their job, have pride<br />
in their work, be more fulfilled and more innovative enabling the<br />
company to be competitive, able to adapt to new market conditions<br />
and remain sustainable.<br />
• There is less chance of costly damage to the company’s reputation<br />
where more ethical values are embedded into the core DNA of the<br />
business. Should the unthinkable happen, it is likely a truly ethical<br />
company would resolve the problem more quickly and satisfactorily.<br />
• A stronger ethical relationship with clients, one built on friendship,<br />
trust, integrity and respect, will lead to more sales. A stronger<br />
ethical relationship with other stakeholders including suppliers, again<br />
one built on friendship, trust, integrity and respect, will lead to more<br />
sustainable contracts and agreements.<br />
• There is also strong evidence that companies with ethical values are<br />
more successful. Firms that invest in improving their performance on<br />
societal and environmental issues, experience better profitability and<br />
attract more long-term, dedicated investors.<br />
“Better Businesses do Better”
What now? A call to action<br />
YOU can help make the change!<br />
Unfortunately, we cannot rely on CEO’s to enact this transformation<br />
of capitalism (although we hope some will ‘get it’) so we must rely<br />
on a mass movement of people in business to make the change. This<br />
is a grass-roots campaign encouraging individuals to get involved and<br />
become Triple Purpose Champions to argue the case for ethical change<br />
within their business.<br />
We need “champions” to help start the journey<br />
There will be challenges along the way. Becoming a truly ethical, caring and sustainable<br />
company can take many years! It will be a long and winding road.<br />
But we need “champions” for social capitalism - people who believe that businesses<br />
and most importantly all the people who work within them, have a responsibility towards<br />
society and the environment as well as making an ethical profit.<br />
We need “champions” who believe this move from single purpose to triple purpose is<br />
not just a nice thing to do - it is a MUST thing to do!<br />
We need people who believe that business can help to make the world a better place!<br />
These champions can be the CEO, middle management or a newly appointed intern. They<br />
need to be leaders and visionaries, but most of all they need to have a passion for change.<br />
Are you such a champion?<br />
Social Capitalism — Towards a Better World<br />
Triple Purpose — the template for change<br />
Contact: Jim Bignal<br />
Mobile: 00 44 (0) 7983 338085<br />
Email: jim.bignal@triplepurpose.org<br />
www.triplepurpose.org