Service Termination Arrangements for Residential Broadband Services
20161129_service_termination_arr_en
20161129_service_termination_arr_en
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Item<br />
PCCW-HKT Telephone Limited and Hong Kong Telecommunications (HKT) Limited (“HKT”)’s<br />
Arrangement <strong>for</strong> <strong>Residential</strong> <strong>Broadband</strong> <strong>Service</strong> <strong>Termination</strong> Requests<br />
For detailed addresses of the service<br />
centres, please refer to<br />
https://www.hkt.com/Contact+us/Se<br />
rvice+center+locations?language=e<br />
n_US)<br />
No<br />
(b) <strong>Service</strong> Hotline<br />
Yes (Hotline number: 1000)<br />
No<br />
(c) Email<br />
No<br />
(b) Post/Fax<br />
Yes (Designated postal address and fax<br />
number can be found on the service<br />
termination <strong>for</strong>m)<br />
No<br />
(c) Email<br />
Yes<br />
No<br />
Yes<br />
No<br />
(Designated email address can be<br />
found on the service termination<br />
<strong>for</strong>m)<br />
18 Updated November 2016
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