Service Termination Arrangements for Residential Broadband Services
20161129_service_termination_arr_en
20161129_service_termination_arr_en
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Item<br />
Hong Kong Cable Television Limited (“Cable TV”)’s Arrangement<br />
<strong>for</strong> <strong>Residential</strong> <strong>Broadband</strong> <strong>Service</strong> <strong>Termination</strong> Requests<br />
3. Format of request (a) Prescribed Form only (please refer to (i) and (ii) below)<br />
(b)<br />
(c)<br />
Prescribed Form available, other written <strong>for</strong>mat acceptable (please refer to (i) and (ii) below)<br />
Any written <strong>for</strong>mat acceptable (please refer to (ii) below only)<br />
(d) Verbal <strong>for</strong>mat acceptable through : <strong>Service</strong> Hotline<br />
Outlets/<strong>Service</strong> Centres<br />
(i) Channels to obtain the <strong>for</strong>m<br />
(a) Specific locations<br />
Yes<br />
No<br />
(ii) Channels to return the completed <strong>for</strong>m/written request<br />
(a) Specific locations<br />
Yes<br />
No<br />
8 Updated November 2016
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