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Strategic Planning and Introduction To LSS

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Seminar by: Behnam Adib<br />

Summer 2008


What we are going to cover<br />

today:<br />

Chapter I: <strong>Strategic</strong> <strong>Planning</strong> process<br />

<br />

<br />

<br />

<br />

<br />

<br />

What is <strong>Strategic</strong> <strong>Planning</strong><br />

Why do we need strategic planning?<br />

Self assessment before start<br />

Establishing the process<br />

Taking lessens from the past<br />

Focusing on what you do the best<br />

Chapter II: Six sigma/ Lean Six Sigma<br />

<br />

<br />

<br />

<br />

What is Six Sigma?<br />

Six Sigma process<br />

What is Lean Six Sigma <strong>and</strong> what is the difference between traditional 6 sigma?<br />

Examples / DPMO<br />

Chapter III: Continues Improvement / How to be unique in your industry?<br />

<br />

<br />

<br />

Using Collaboration tools<br />

Establish st<strong>and</strong>ards <strong>and</strong> adhere with compliances<br />

Establishing Work Processes with revision control


Brief experience highlights: (As of 2008)<br />

• 10 years experience implementing quality control<br />

<strong>and</strong> defect containment system with AIMS.CO<br />

company in companies such as<br />

• BMW<br />

• Honda<br />

http://www.bmw.com<br />

http://www.hondapowerequipment.com/<br />

• Hatters yacht http://www.hatterasyachtbrokers.com/<br />

• Brunswick group<br />

http://www.brunswick.com/<br />

• <strong>To</strong>mas Builds Busses http://www.thomasbus.com/<br />

• <strong>and</strong> etc… refer to https://Secure.aimsco.com


References:<br />

• <strong>Strategic</strong> <strong>Planning</strong> by Erica Olsen<br />

• Lean Six Sigma by Mike George / David Rowl<strong>and</strong>s<br />

• MYRNA associates http://www.ceo-strategic-planning.com<br />

• <strong>Strategic</strong> Management Dr. Ian Mackenchnie<br />

• Online Studies including marketing.org<br />

http://www.slideshare.net/nusantara99/strategicplanning-for-managers/


Chapter I: <strong>Strategic</strong> <strong>Planning</strong><br />

process


What is <strong>Strategic</strong> <strong>Planning</strong> <strong>and</strong> Why<br />

Do we need one?<br />

• A firm without strategy is like a ship without a Capitan<br />

• A manager is not supposed to see his team as what it<br />

is, but what it should become<br />

• <strong>Strategic</strong> planning is like exploring what route to take<br />

for best results <strong>and</strong> taking risk<br />

• Mission is what you are about <strong>and</strong> Vision for what to<br />

be<br />

• How to get there to achieve vision is strategic planning<br />

• Implementing strategic <strong>and</strong> evaluations <strong>and</strong><br />

measurement is all one process – it is a continues<br />

process


Self assessment before start<br />

• First thing first, we need to know where we are now. Be<br />

realistic/ Where do we st<strong>and</strong> compare with our<br />

competitive businesses? What are our week points,<br />

advantages? What do we have that are unique <strong>and</strong><br />

distinguish us from others? What <strong>and</strong> where are the<br />

points that we want to improve?<br />

• Where do we want to be in future <strong>and</strong> what customers<br />

want us to do <strong>and</strong> achieve?<br />

• How do we want to achieve our goals?<br />

• When can we start? Do we have dedicated resources?<br />

How to start?


Who is strategic <strong>Planning</strong> for?<br />

CEO/ CFO/ CIO?<br />

<strong>To</strong>p Managers/ Vice Presidents?<br />

Major departments?<br />

Small teams?<br />

All of above?<br />

Individuals also?


5 important strategic tasks<br />

• 1. First task is to develop strategic mission <strong>and</strong><br />

vision<br />

• 2.Set Objectives<br />

• 3-Provide ways for how to achieve the objectives<br />

• 4-Implement <strong>and</strong> execute the strategy<br />

• 5-Monitor <strong>and</strong> evaluate the execution


<strong>Strategic</strong> <strong>Planning</strong> Pyramid<br />

Action will produce<br />

results<br />

Results achieve<br />

<strong>Strategic</strong> Goals<br />

Results are<br />

achieved by<br />

taking right <strong>and</strong><br />

strategic actions<br />

Goals are<br />

achieved by<br />

producing key<br />

results<br />

<strong>Strategic</strong> Goals<br />

Implement Strategy<br />

Strategy Executes<br />

Mission<br />

Strategy will<br />

be<br />

implemented<br />

by<br />

establishing<br />

Goals<br />

Mission will be<br />

executed by<br />

establishing strategy<br />

Mission fulfill our Vision<br />

Vision is fulfilled by<br />

executing a right<br />

mission


Chapter II: <strong>Introduction</strong> to Lean Six<br />

Sigma


Six Sigma


Six Sigma quality improvement<br />

real examples


Six Sigma <strong>and</strong> DPMO


Six Sigma in Plain Language:


Six Sigma in Plain Language:<br />

Any Single Defect costs you money<br />

Costs you money…


Six Sigma - DMAIC


Six Sigma – Process Capability


Important themes of Six Sigma<br />

• Focus on Customer<br />

• Define <strong>and</strong> measure existing processes before<br />

implementation (Data <strong>and</strong> Fact Driven Management)<br />

• Measure <strong>and</strong> Analysis<br />

• Improve processes<br />

• Control


Examples of six sigma in billing<br />

customers


Examples of six sigma in billing<br />

customers – Continued…


Lean Six Sigma – Main concept<br />

We Want High Quantity<br />

We Want The Best Quality in Products<br />

And We Want them Fast


Lean Six Sigma – Main structure


Lean Six Sigma – in Plain<br />

Language<br />

• Internal <strong>and</strong> External factors.<br />

• Internal factors include the reduction waste in Work<br />

in Process (WIP) <strong>and</strong> reduction in excess inventory,<br />

which restricts the use of capital <strong>and</strong> has a negative<br />

impact on cash flow.<br />

• External factors include faster time to market <strong>and</strong><br />

increase customer satisfaction.<br />

• Time is the base factor – Time is Money – Time is<br />

value


Lean Six Sigma – Efficiency Calculation<br />

25


Lean Six Sigma – Efficiency Calculation


Lean Six Sigma – Efficiency Calculation


Lean Six Sigma – Efficiency Calculation


Lean Six Sigma – Efficiency Calculation

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