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Commute Toolkit ServiceMaster Clean

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CUSTOMIZING YOUR<br />

COMMUTE OPTIONS<br />

PROGRAM<br />

We recognize that no program that will fit every company the same way.<br />

The <strong>Commute</strong> Options team will work with you to customize a program for<br />

your company and employees. We will walk with you step by step through<br />

the process and provide assistance with strategies, messaging, promotional<br />

material and events. Some of the steps include:<br />

• Research<br />

• Identifying Onsite Champions<br />

• Conducting a Needs Assessment<br />

• Developing a Plan<br />

• Marketing and Promoting the <strong>Commute</strong> Options program<br />

RESEARCH<br />

Prior to implementing your <strong>Commute</strong> Options program, it is important to know<br />

more about your employees’ current commute choices, as well as your unique<br />

work culture and environment. Our team will work with you to develop and<br />

distribute an easy online survey and focus groups, as needed. Data collected<br />

will determine the best options for your team.<br />

IDENTIFYING ONSITE CHAMPIONS<br />

One of the most important steps in developing the <strong>Commute</strong> Options program<br />

is having someone on site who will work closely with our team and support<br />

initiatives among employees. Champions are the lifeline to success for the<br />

program. Depending on its size, a worksite may have one or more champions<br />

in various departments, including human resources. Champions are the point<br />

of contact for employees interested in participating in the program and for the<br />

Innovate Memphis <strong>Commute</strong> Options team.<br />

CONDUCTING A NEEDS ASSESSMENT<br />

Coupled with research, our team will conduct an informal site review of<br />

transportation amenities (parking supply, location and pricing; shuttles;<br />

guaranteed ride home; flexible schedules; on-boarding information, etc.) and<br />

how the available options are being communicated. The assessment will set<br />

the course for your customized plan.<br />

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