09.01.2017 Views

Switch Booklet

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

CG COMPUTERS SDN BHD<br />

CREW TRAINING<br />

BY PROFESSIONAL TRAINER | KANT, MALCOLM, JOSHUA.<br />

VOL. 001 Page/017<br />

To ensure both customer experience and customer training<br />

are well in place, of course we would need to train our own<br />

crews in the first place.<br />

| Crew training are basically performed when:<br />

| We have a new candidate that would be deployed in any<br />

of our outlets.<br />

| Existing crews are trained to refresh and enhance<br />

their knowledge.<br />

| A new production launch or product update takes place,<br />

to ensure crews are able to cope with the change.<br />

Crew training is done on a regular basis to ensure all crews are<br />

in line with the company’s direction as well as well informed<br />

on the current products in our outlets. Indirectly it also improves<br />

morale of our crews as training helps the employees get job<br />

security and job satisfaction.

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!