AOC_A4 Brochure AW

TRANSFORMING SPACES
FOR 40 YEARS
www.aoc.london

WHY CHOOSE
AOC LONDON?
Because of what we do and how we do it. It’s all about the experience.
We create new environments both internally and externally and
transform spaces for our clients – from heritage buildings to high
quality new commercial developments.
We concentrate on what we are best at and aim to do this with a professional,
supportive and flexible team. By applying an honest approach we work
hard to build trust and develop long term business relationships.
We listen to our clients to ensure we offer a personal service and work with
them to achieve the high standards that they expect. With professional
management systems in place we are able to deliver all projects safely
and with quality assured. But above all, we understand the importance of
having good people that not only have a great work ethic, but understand
our clients expectations.
That is why our clients have come back to us so often since 1976. They
know they can rely on the expertise of our people and on the breadth and
depth of what we do – from small works and larger schemes up to £5m.
These are the areas in
which we specialise:
Offices – CAT A
Creating commercial spaces
Offices – CAT B
Transforming spaces
Residential
Creating desirable places
Industrial
Delivering excellence
Heritage
Inspiring craftsmanship
Exteriors
Partners in place making
We operate from a location in the heart of the City and are best placed to
ensure that your project gets the attention it requires with a proactive and
efficient approach.
Above all, we’re committed to making sure our clients remember
AOC London for the smooth, trouble-free and enjoyable experience of
working with our team and delivering a quality service every time.
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VISION AND VALUES
Dedicated to creating high quality building environments – our vision is
to provide a first class service to all our clients.
We aim to do this as a professional, supportive and flexible team,
applying an honest approach and working hard to build trust and
develop long term business relationships.
And we believe in investing in our people for the long term.
Our Values
B Safety First – without compromise
B Professionalism – we lead by example
B Building Trust – we act with integrity
B Partnership – we work together as a united team
B Quality – we focus on the detail
B Respect – above all, we respect and support
one another
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OUR AIMS
As a company, we always aim to be:
B Flexible in our approach to contracts
B Professional in every area of our business
B Supportive of our workforce and the community
As individuals, we always aim to:
Empower, challenge and trust ourselves to identify,
use and fully develop our skills and potential
When we engage with others outside the
company, we always aim to:
B Be professional, organised and respectful
B Promote excellent service
B Build long-term relationships
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OFFICES – CAT A
CREATING COMMERCIAL
SPACES
We respect property and the value that Landlords place
on preserving their asset as well retaining the integrity of
their buildings.
Through years of experience we work sympathetically,
often in occupied properties, with Landlords and
owners to create new and attractive work spaces
for businesses as well as protecting the property
through planned dilapidation.
With many years of experience we deliver
quality and value and give a building a
new life.
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OFFICES – CAT B
TRANSFORMING
SPACES
Office fit outs are where we started, and they’re
still at the heart of our business today.
You want people who stick to the budget, meet
the deadline, communicate, keep things safe
and compliant and offer a problem free journey
whilst transforming your space.
Working with surveyors and architects or
providing a design and build service we bring
office designs to life – helping to make the most
effective use of space and using our extensive
knowledge of materials to squeeze the best
value from the budget.
We believe in partnering with you and together
create your ideal working environment.
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INDUSTRIAL
DELIVERING
EXCELLENCE
Time is money. So you want it done competitively, and
delivered to the agreed programme. But at the same
time you rightly expect a high level of quality, care,
attention and safety.
That’s what we do – often working to fast track
programmes to meet the demands of landlords
and incoming tenants, but still following all the
same management and quality processes as
any other project to deliver excellence.
We carry out full external and internal
refurbishment including full strip out,
ground work, structural work, roofing
and cladding works and specialist floor
finishes as well as the general fit out
and services installation works.
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RESIDENTIAL
CREATING
DESIRABLE PLACES
You want a high quality job, on time and on budget.
But you also want people who understand the
importance of sensitivity, respect and discretion
in private residential work when creating a desirable
place to live.
That’s what we do - whether we’re working for landlords
or private clients, and whether it’s a refurbishment, or a
complete change of use with structural remodelling.
Our aim is always to work alongside the architect and
the rest of the professional team – playing our part
in listening and communicating to achieve the best
possible standards of finish.
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HERITAGE
INSPIRING CRAFTSMANSHIP
You want to be sure that your building is in safe hands. You want people
who respect its heritage, and who have a passion for restoration as well as
inspiring craftsmanship with the specialist skills needed to do the job.
That’s what we do. Thoroughly familiar with grade I and II listed buildings
we are committed to painstaking research to understand their individual
histories. We have a successful record of restoring them to their original
beauty. We plan thoroughly, protect and communicate with the utmost care.
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Our specialist technical expertise ranges from external façade and stone
restoration to hand painted leaded glazing, tensioned wall fabrics, gold
leaf gilt work, French polishing and mural restoration.

EXTERIORS
PARTNERS IN PLACE MAKING
Safety and security are paramount. You want people you
can trust to respect your tenants and keep any impact on
them and the public which the works could affect to an
absolute minimum.
That’s what we do. We look after all types of exterior
improvement works, including façade renovation and
restoration, re-roofing, window replacement, specialist
lead work, and entrance extensions and modifications.
And whatever the job, you can rely on us to do it safely,
securely and to a high standard.
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QUALITY
At AOC London, achieving high standards and levels of quality, both on
product and service, is a priority and something that we have continued
to improve throughout our business development. We understand the
importance of quality and go that extra mile to offer a product that we
are proud of and is one of the main reasons why our clients continue
to come back to AOC London.
As part of our fully integrated management system AOC London
are accredited with BS EN ISO 9001:2015 which provides a
structured approach to quality control. Continual review
and improvement to ensure that we meet our clients
expectations on every project.
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HEALTH AND SAFETY
We take Health and Safety very seriously at AOC London
with a zero tolerance on non- compliance. This is achieved
by us having a Health and Safety team that believes in
looking after everyone else and fully understands legal
obligations when working in this high risk environment.
It’s part of not just the management within the business
but the culture as well.
Safety training for all our staff and contractors and others
associated with our projects is mandatory.
Our Health & Safety advisor is responsible for enforcing
the company ethos, embedding a positive safety culture
and providing specialist advice, guidance and recorded
site inspections on a regular basis. Our advisor also
leads Health & Safety site inspections and the delivery
of operative training.
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ENVIRONMENTAL
OUR CONTRIBUTION
The diverse nature of the projects we work on provides an exciting
challenge to AOC London where we constantly balance working on both
old and new development projects. Our fully integrated management
system’s accreditation to ISO4001 helps us give sound advice on the
use of products from sustainable sources, allowing best practice in
recycling, energy efficiency and waste management.
We recognise our environmental responsibility and try to reduce
the amount of ‘materials in’ and ‘waste away’ deliveries as
much as possible. We reuse and recycle as much as we can on
projects we directly undertake and at our head office.
We also recognise the impact that construction has on the
environment and take measures to minimise the natural
resources associated with the use of energy and materials
when fitting out. And we have experience in working on
BREEAM status projects.
We employ many people in our operations within
the UK – all of which both directly and indirectly
deliver positive economic contribution. We also
come together and contribute to the local
community by our fundraising activities and
support of local organisations.
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SOCIAL
RESPONSIBILITY
AOC London have a wealth of experience and proven track
record for delivering within live occupied environments.
We understand the necessity for businesses to operate
under a ‘business as usual’ approach better than anyone
else. To minimise the impact on retail, residential or office
tenants, we achieve this through our building management
team liaison providing regular updates.
Through a cohabitation plan, key events such as meetings,
entertainment events and shut down periods can be
accommodated and minimise disruption to tenants.
Good communication and efficiency are key to delivering
the project on programme and on budget – maintaining
relationships in a live environment with all parties is key.
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OUR HISTORY
1976
1981
1998
2005
2015
Roger Aldridge
buys out directors
of Allen Office
Contracts and forms
AOC Interiors Ltd,
based in Barking,
carrying out fit-out
work worth £200k
per annum
Further relocation
allows the expansion
of the joinery
manufacturing
facility and the fitout
as the business
reaches a £1m
turnover
AOC Interiors Ltd
successfully
completes their
first £1m contract
AOC Interiors Ltd
relocates to Rainham
to accommodate
business expansion
with a turnover
of £6m
With annual turnover
now in excess of £8m
major restructuring
sees Danny Joy, David
Cummins and Jamie
Goodwin join Alison
Banks, our Finance
Director and Mark on
the Board of Directors
1978
1990
2002
2013
2016
The company
relocates in Barking
and creates a joinery
manufacturing
facility as part of
the business
Mark Huttlestone
joins the company
as a project
manager
With the company
now at a turnover
of £5m, Mark
Huttlestone takes
over as Managing
Director
AOC Interiors Ltd
emerge from the
deepest recession in
history – a stronger
and more efficient
company
AOC Interiors Ltd
relocates to City
of London premises
and celebrates 40
years in business.
AOC London is
born
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OUR CLIENTS
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THE AOC LONDON TEAM
We’re glad to say that our business is bursting with
experience – skilled, knowledgeable, resourceful problem
solvers, many of whom have twenty five successful years or
more in the industry. We know that the service we provide
can only ever be as good as the people who work in it.
That’s why we pay so much care and attention to the
people side of things. You’ll see it in everything - from our
thorough selection process, to our high level of investment
and support in training and equipment, to our shared
belief in quality and consistency, and the way we all pull
together to deliver for our clients.
We encourage people to take responsibility and
ownership. We evaluate their contribution and give
constant feedback. We communicate.
1 Mark Huttlestone
Managing Director
2 Danny Joy
Operations Director
3 Jamie Goodwin
Commercial Director
1
Our directors are personally involved. They know and care
about what’s going on with each project, and are in regular
touch with our clients. Above all, we make sure we always
have the breadth and depth of skills and experience to
successfully manage and deliver on any job we take on.
3
At AOC London we have defined departments, each headed
by a company director which enables our Managing Director,
Mark Huttlestone, to maintain a clear understanding of our
performance and the quality that we are providing.
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Danny Joy, Operations Director, provides experienced
support to both the managing director and team of
project managers and site based management.
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Whilst working closely with our Health & Safety Advisor
and IMS Manager, Martin Apps, and through continual
review and daily communication, Danny ensures his
team deliver high quality work with a particular focus
on maintaining our excellent safety record.
Alison Banks, Financial Director, manages all financial
controls and processes, communicating with our clients
and supply chain with the assistance of her office support
team. She ensures that all financial transactions are
completed on time and additionally manages Company
investment and development.
4
David Cummins, Pre-Construction Director, heads our
team of estimators dealing with all enquiries from tender
review through to submission and then provides support
for the construction and surveying teams to completion.
David also integrates with our marketing team discussing
development strategy and building relationships with
our clients.
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4 Alison Banks
Financial Director
5 David Cummins
Pre-Construction Director
6Martin Apps
Health & Safety Advisor
and IMS Manager
Jamie Goodwin, Commercial Director, leads his team of
Quantity Surveyors. With years of commercial experience
in our industry he has developed robust systems with his
team and ensures that our projects are undertaken in a
controlled and compliant manner both legally and within
the requirements set by the clients and professional team.
He provides a competent supply chain and ensures that all
financial matters are presented in a professional and timely
manner keeping the client informed throughout
the process.
Through training and review, our team continues to
improve and deliver a quality service that is recognised
by our clients.
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FREEMASONS
HALL
This fast track high quality refurbishment of the existing toilet
facilities within the 1st floor of the Freemasons headquarters
formed part of the preparations for London Fashion Week.
The work required extensive planning to ensure that the
programme was met and yet also work around the everyday
requirements of the hall with many scheduled events. Following
a shell and core strip-out the new toilets were constructed
requiring various structural alterations and careful consideration
and co-ordination of services.
All finishes were to a very high standard with quality stonework
within all areas particularly the vestibule area where the floor
was a highly polished feature with bespoke joinery and specialist
lighting. All toilets were fitted with bespoke features and quality
sanitary ware and despite the need for attention to detail this
project was delivered on time and on budget.
Location
Covent Garden, London
Type
WC remodelling
Client
United Grand Lodge
of England
Building Surveyor
Tuffin Ferraby Taylor
Architect
Tuffin Ferraby Taylor
Value
Under £500k
Duration
12 weeks

18 HOLBORN
We were instructed by one of our major clients
Tuffin Ferraby Taylor for whom we have worked with
for over 20 years, to relocate their business to new
offices in Holborn.
The CAT B fit out included a new reception and
waiting area, client meeting rooms, dictation rooms,
and open plan offices. In addition to office space,
a post room and kitchen were also provided. These
were formed using a combination of new solid and
glazed partitioning systems, new floor coverings,
decorations and enhanced finishes, plasterboard
margins to a metal tiled ceiling to the entire space and
installation of bespoke joinery including storage walls
and moveable walls. Alteration and upgrade works to
existing mechanical and electrical infrastructure were
also made to suit the new configuration of their space.
Location
Holborn, London
Type
CAT B – Tenant
Client
Tuffin Ferraby Taylor
Building Surveyor
Tuffin Ferraby Taylor
Architect
Paperhouse Interiors
Value
Under £250k
Duration
12 weeks
The project was a fast track CAT B fit-out requiring
careful coordination with the Building Management
for deliveries and also to advise all sitting tenants of
any noisy works to minimise disruption to their day
to day businesses.
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7 BIRCHIN
LANE
AOC London were instructed by BMO Global Asset
Management to carry out an extensive refurbishment of
five office floors, reception, basement, common parts
and WC’s whilst the building remained occupied for the
existing tenants to other floors.
A contemporary design scheme was fitted across
14,000 sq. ft to create open plan office accommodation,
in addition to a complete modernisation to the
reception area.
A variety of M&E installations were incorporated
throughout and 2 existing lifts refreshed.
The building has benefited from a complete renewal of
windows and an external clean to the stone facade on
three elevations as well as repairs to the roof.
Location
London
Type
CAT A - Landlord
Client
BMO Global Asset
Management
Building Surveyor
Stace LLP &
Devonshire
Partnership
Architect
Lusted Green
Value
Under £2.5m
Duration
27 weeks

PRIVATE
RESIDENCE
Located near Lords cricket ground this project was a
high end refurbishment of a private residence for an
overseas client.
The works involved extensive structural alterations
at basement and ground floor levels with complete
remodelling and refurbishment to all remaining 4 levels.
Works included a complete external refurbishment as
well as all new services including total rewiring, new
commercial boiler system, and Lutron controls. A rear
extension was also added to expand the living area.
Location
Maida Vale, London
Type
Private Residence
Client
Private
Architect
UW Architects
Value
Under £1m
Duration
32 weeks
There are many bespoke features, from the basement
open plan kitchen and lounge, fitted joinery and
specialist finishes and a secret historical wall storing
many of the features of the original property.
Work was developed with the appointed architectural
team but involved good communication with the client
throughout to ensure that we achieved his expectations.
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SALISBURY
HOUSE
We carried out the complete refurbishment of the
main reception, common parts, and fourth & fifth
floors of the building to provide prospective tenants
with modern office accommodation and new high
quality communal facilities, all whilst 1800 people
remained in occupation.
The existing two level reception was completely
modified including structural alterations, installation
of a stretched fabric ceiling, a new main staircase
with Italian granite handrails, platform lift and 16
seat meeting room. A bespoke Italian marble clad
reception desk sits within the heart of the space, with
stained oak cladding framing the new desk.
Location
Moorgate, London
Type
CAT A – Landlord
Client
Moorfield Group
Project Manager
Slater Michael LLP
Architect
Slater Michael LLP
Value
Under £5m
Duration
48 weeks
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The office floors were completely stripped to shell
& core and fully reinstated to high quality CAT A
standard. The works comprised of all new services,
new raised access floors, MF plasterboard ceilings and
the construction of six new toilet blocks. Complete
installation of a new VRF air conditioning system and
new lighting was also undertaken.

GARRICK
STREET
AOC London carried out these tendered works for
Shaftesbury Covent Garden in the heart of Theatre
Land in the West End of London. The works comprised
of the complete remodelling of the existing building,
together with major structural works to create and
maximise open plan spaces.
The first, second and third floors were converted
to residential accommodation with a fourth floor
luxury penthouse suite over the top two floors.
The kitchens were fully fitted with new appliances,
with bathrooms and ensuites fully tiled with quality
showers, basins, WC’s and under floor heating. New
timber double glazed windows were fitted throughout
with built in wardrobes to all bedrooms. Services
included architectural lighting, gas central heating
and on demand hot water. Access to all apartments
is provided via a communal entrance with high
specification finishes matching the apartments and
a new passenger lift which accesses all floors.
Location
Garrick Street,
London
Type
Residential
Client
Shaftesbury Plc
Building Surveyor
Trident Building
Consultancy
Architect
Trident Building
Consultancy
Value
Under £2.5m
Duration
60 weeks
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WOOLBOROUGH
LANE
AOC London was appointed following a competitive
tender by CBRE Global Investors on this successful
high quality refurbishment of industrial premises in
Crawley near Gatwick airport.
The project scope consisted of a complete
refurbishment of the external façade including
over cladding the existing roof, structural works to
the exterior including forming a new access ramp
and loading bay. New services included new gas
infrastructure lighting and heating to warehouse
space. Office and staff facilities were formed within a
reconstructed mezzanine floor. Warehouse areas were
completed to a high standard including decorations
and hard wearing resin floor finish.
Location
Crawley, West Sussex
Type
Landlord
Refurbishment
Client
CBRE Global
Investors
Building Surveyor
Vail Williams
Value
Under £2m
Duration
17 weeks
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As with all our projects, Health and Safety was of the
utmost importance with the majority of the high level
works undertaken via mobile working platforms thus
minimising the need for scaffolding.

GET IN TOUCH
Come and meet us at our offices in London, just near Monument.
Please take time to view our new website www.aoc.london where you
can get up to date news and information on all of our latest projects or
simply drop us an email to getintouch@aoc.london
“Our growth is set to continue and that is testament to the fantastic
team we have at our London office. And if all you need is a bit of
friendly, no-obligation advice for anything from small works up
to £5 million projects – whatever stage your project is at – we’d
be more than happy to help. Just pick up the phone or drop us
an email.”
Mark Huttlestone, Managing Director, AOC London
LEADENHALL
MARKET
MONUMENT
LONDON BRIDGE
RIVER THAMES
EASTCHEAP
BOTOLPH LANE
LOVAT LANE
LOWER THAMES STREET
OLD BILLINGSGATE
ST MARY AT HILL
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AOC London
31 Lovat Lane London EC3R 8EB
020 3757 5747
www.aoc.london
getintouch@aoc.london
Follow us @aoc1976