INSURANCE
2jWmdRI
2jWmdRI
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
A Customer Interaction E-newsletter<br />
Volume 1 No 1 December, 2016<br />
Will<br />
<strong>INSURANCE</strong><br />
Ever be Interesting?<br />
...because YOU really matter
CONTENTS<br />
04<br />
07<br />
09<br />
12<br />
14<br />
NAICOM to issue guideline for... NIA boss seeks tax incentives for...<br />
Will insurance ever be interesting? Staying healthy in this economy<br />
Protect your home from break-ins with... Family secrets<br />
Four new retail offices opened...<br />
Insurers embrace prompt...<br />
Effects of recession on families...<br />
Salary for life<br />
06<br />
08<br />
10<br />
13<br />
15<br />
2 • FBNI&YOU • www.fbninsurance.com
FROM THE EDITOR<br />
Greetings and a warm welcome to the very first issue of our customer<br />
interaction e-newsletter, FBNI&YOU! We couldn’t be more<br />
excited to have made it to this point.<br />
In this maiden edition of FBNI&YOU, we will acquaint you with<br />
some updates from the National Insurance Commission (NAICOM)<br />
and Nigerian Insurers Association (NIA) for your guidance in relation<br />
to insurance regulation and practice in Nigeria. We also have<br />
health, safety, leadership and lifestyle tips for you to cope in this<br />
ailing economy.<br />
Published by the Marketing and Corporate<br />
Communications Department of<br />
FBNInsurance Limited<br />
34, Marina, Lagos.<br />
Contact Centre 01-9054810<br />
Email: insuranceinfo@fbninsurance.com<br />
Website: www.fbninsurance.com<br />
To deepen our footprints in the retail space, we recently opened 4<br />
new retail offices across the nation. Read more about these locations<br />
in this edition.<br />
All these and many more interesting and highly educative stories<br />
we have packed in this maiden edition of FBNI&YOU for your reading<br />
delight.<br />
We would appreciate your feedback on content and structure<br />
to make the next edition better. Kindly send us an email:<br />
FBNIMandCC@fbninsurance.com. We will be glad to hear from you.<br />
Copyright ® November 2016 by<br />
FBNInsurance Limited<br />
All rights reserved.<br />
No part of this publication may be<br />
reproduced or distributed in any form<br />
or by any means, or stored in a database or<br />
retrieval system, without the prior<br />
written permission of the publisher.<br />
Compliments of the Season!<br />
Elizabeth Agugoh<br />
FBNI&YOU • www.fbninsurance.com • 3
Industry News<br />
NAICOM TO ISSUE OPERATIONAL GUIDELINE FOR<br />
BANCASSURANCE, DISTRIBUTION CHANNELS<br />
By Bankole Orimisan | The Guardian<br />
National Insurance Commission (NAICOM),<br />
has concluded plans to make available the<br />
operational guidelines meant for regulating the<br />
partnership business between the insurance<br />
industry operators and other sectors in the distribution<br />
channel in the country.<br />
The Director, Authorisation and Policy, NAICOM, Pius<br />
Agboola, revealed this during a seminar organised by<br />
the Commission, for insurance and Finance journalists<br />
held on Saturday, November 5, 2016 in Gombe State<br />
that in the next few months the guidelines aimed at<br />
regulating the partnership business in the insurance<br />
industry will be released.<br />
He said the Commission has drawn out guidelines that<br />
would guide the industry on how to partner with other<br />
sectors like the bank, the telecommunications sector in<br />
order to bolster the sale of insurance products across<br />
the country.<br />
According to him, the guideline is still in the final stage<br />
of modifications, after which it will be released to the<br />
industry for its inputs and necessary corrections made<br />
by the Commission before it is finally released to as an<br />
operational partnership document.<br />
sectors without the Commission being able to regulate<br />
whom they are partnering with, saying that with the<br />
guidelines such activities will be regulated.<br />
On partnership with the bancassurance, he said the<br />
commission intention was not to supervise what<br />
the banks are doing but to be able to know what is<br />
happening in the partnership.<br />
He said the last time insurance operators met, they<br />
demanded that the copy of the guideline be released<br />
to the banking industry even though they already made<br />
their contributions.<br />
He said the Commission agreed to it for transparency<br />
purpose, as there may be need for the banks to take it<br />
up with the Central Bank of Nigeria (CBN), adding that<br />
nothing had happened more than two weeks after the<br />
guideline was given to them.<br />
He assured that the Commission is willing to open talks<br />
with the CBN or the banks in this regard.<br />
Culled from The Guardian, November 7, 2016<br />
Explaining the reason behind the guideline, he said it<br />
was observed that operators are partnering with other<br />
4 • FBNI&YOU • www.fbninsurance.com
GOODS-IN-TRANSIT:<br />
Protect your investment<br />
FBNI&YOU • www.fbninsurance.com • 5
Industry News<br />
NIA BOSS SEEKS TAX INCENTIVES FOR<br />
<strong>INSURANCE</strong> POLICIES By Nike Popoola | The Punch<br />
The Chairman, Nigerian Insurers Association, Mr.<br />
Eddie Efekoha, has said that the provision of<br />
tax incentives for certain insurance policies will<br />
contribute to the sector’s performance.<br />
kidnappings, among other social maladies, have affected<br />
the country’s economic growth and reduced national<br />
income and power generation, and have also led to a<br />
budget deficit.<br />
He said this while addressing the theme, ‘The insurance<br />
industry in Nigeria and capacity for business expansion’.<br />
“Economic strategies that will contribute to insurance<br />
business expansion include creation of employment<br />
that will increase the purchasing power of Nigerians,<br />
curbing inflation, implementation of economic policies<br />
to stimulate the economic growth, and provision of tax<br />
incentives for certain insurances,” Efekoha said.<br />
According to him, the growth of a particular sector is<br />
directly related to the performance of the economy of<br />
the country.<br />
He noted that shortly before the end of the administration<br />
of former President Goodluck Jonathan, the country’s<br />
Gross Domestic Product was rebased and Nigeria had<br />
the largest economy worth over $500bn.<br />
An aggregation of all these, according to him, will<br />
impact the insurance sector and stunt its growth.<br />
Speaking on the devaluation of the naira and its effects<br />
on insurance stock price and the capital base of firms,<br />
he said the industry’s ability to underwrite was a<br />
function of its financial strength, which in turn was a<br />
function of the prevailing economic realities.<br />
He said other disturbing issues about the economy<br />
included the slump in the global price of crude oil and<br />
over-supply, scarcity of petroleum products, weakening<br />
of the country’s external reserves position and rationing<br />
of forex among eligible applicants.<br />
Culled from The Punch, September 19, 2016<br />
With the GDP currently at $296bn, he said Nigeria was<br />
now the second largest economy in Africa after two<br />
years at the top.<br />
Efekoha is worried that terrorism, insecurity and<br />
6 • FBNI&YOU • www.fbninsurance.com
Lifestyle<br />
WILL <strong>INSURANCE</strong> EVER BE INTERESTING?<br />
By Philip Bower | LinkedIn<br />
In<br />
the spirit of the title I<br />
hope to bring a little<br />
humour. In this article<br />
we’ll cover some<br />
interesting facts, dispel a few<br />
myths, sample a few humorous<br />
claims, and finally explore what the<br />
future will look like and hold for the<br />
insurance industry and newcomers.<br />
I can genuinely say that two thirds<br />
of Insurance professionals I meet<br />
are damn passionate about what<br />
they do. But let’s explore where the<br />
industry might be going wrong and<br />
what can be done to put it right.<br />
Firstly, and to outsiders, insurance<br />
is a language unto itself and<br />
has a tendency to make things<br />
complicated.<br />
Secondly, there is little transparency<br />
of premium pricing and the buyer will<br />
seldom understand the assumptions<br />
made by the underwriter. If the<br />
customer doesn’t understand<br />
the probability calculation of his<br />
risk, then how likely is he to<br />
fully appreciate the significance<br />
of his own exposures? This has<br />
a tendency to commoditise and<br />
reduce the value which insurance<br />
actually brings.<br />
3 Things about Insurance;<br />
It is intangible ie; you cannot<br />
touch or feel it;<br />
It’s a Policy that promises to pay<br />
a claim without any guarantee<br />
that a claim will ever be made<br />
or indeed paid!<br />
And lastly, risk is mostly<br />
considered as downside and<br />
so there is nothing exciting or<br />
happy about paying a premium.<br />
Although to some organisations,<br />
particularly those who might be<br />
involved in Mergers | Acquisitions<br />
| Lenders, offloading risk can<br />
certainly help transactions.<br />
Positives!<br />
There are some positives however<br />
- new Technologies are driving<br />
competition and lower premiums<br />
for consumers and at the same<br />
time customers can now interact<br />
online and make choices about<br />
levels of cover and what credits<br />
they might receive for reducing<br />
their risk.<br />
Humorous Claims<br />
An actual motor claim form<br />
quoted: “The guy was all over the<br />
road. I had to swerve a number<br />
of times before I hit him.”<br />
A microwave manufacturer<br />
was sued when the Claimant<br />
successfully filed a claim stating<br />
that the labelling did not instruct<br />
users not to dry her wet dog in<br />
the microwave<br />
A USA lawyer purchased a box<br />
of expensive cigars and insured<br />
them against flooding, storm<br />
damage and mistakenly, fire. He<br />
cleverly and successfully claimed<br />
for fire damage after smoking<br />
his cigars!<br />
Continues on page 13...<br />
FBNI&YOU • www.fbninsurance.com • 7
Health<br />
STAYING HEALTHY IN THIS ECONOMY<br />
By Angela Enita Omoru-Obule<br />
As humans, we all have 24 hours in a day. For<br />
the 9-5ers like us, we spend a minimum of<br />
9 hours in the office, 5 days a week. This<br />
leaves us with some 15 hours to carry out our<br />
various daily activities –including hours in traffic, for<br />
Lagosians- and also to catch some sleep in preparation<br />
for the following day.<br />
The general misconception about maintaining a healthy<br />
lifestyle is that it is expensive. On the contrary, you<br />
can live a healthy lifestyle by adjusting certain things<br />
in your life. In fact, imbibing specific habits could be all<br />
that is needed to leading a healthier, less stressful life.<br />
So then, how does one lead a healthy lifestyle without<br />
running afoul of this economy?<br />
1. Exercises: Stay limber by carrying out exercises for<br />
about 30 to 45 minutes daily. This should include<br />
stretches which will improve flexibility, giving you better<br />
balance, a straight back, less pain and fatigue, improved<br />
athletic performance, and even a clearer mind.<br />
Remember that it is dangerous to delve into exercises<br />
routines without carrying out at least 10 minutes of<br />
stretches and 20 to 35 minutes on your preferred<br />
exercise routine. And this is entirely cost-free! There<br />
are tens of specific exercise routines on the internet.<br />
Find them out, start exercising today.<br />
2. Water: Despite being surrounded by water<br />
dispensers, how much water do you drink? Remember<br />
that water makes up about 60% of your body so it is<br />
advised that you drink at least 2 to 3 litres of water a<br />
day. This helps you stay hydrated all day long.<br />
3. Develop Healthy Habits: Retraining yourself to<br />
imbibe habits that will help you to live longer and<br />
healthier such as regular check-ups with your doctor,<br />
Periodically checking your BMI (Body Mass Index) to<br />
ensure that you are not overweight, controlling your<br />
stress level and ensuring that you take out time to<br />
relax, have adequate hours of sleep, take brief walks so<br />
as to improve blood circulation and much more. These<br />
habits might seem expensive, but with our HMO and<br />
a consciousness of being, you can make this work for<br />
you.<br />
4. Improve on eating habits: Most office environments<br />
are surrounded with various delicacies and sometimes<br />
we can’t help but indulge ourselves. Bringing healthy<br />
food from home to cut down funds spent on oily<br />
and fatty food might be a good start on the journey<br />
towards a healthy lifestyle. Have more fresh fruits<br />
and vegetables instead of snacks stuffed with flour.<br />
Pour out the oil in that Ewa Agoyin, opt for boiled or<br />
roasted...<br />
Continues on page 11...<br />
8 • FBNI&YOU • www.fbninsurance.com
Safety Tips<br />
PROTECT YOUR HOME FROM BREAK-INS WITH<br />
THESE SAFETY TIPS<br />
M<br />
ake it difficult for someone to conceal<br />
themselves while breaking in. Avoid tall/<br />
thick shrubs around your windows and<br />
doors.<br />
Having good exterior lighting helps. If you own your<br />
home and can afford a motion sensor floodlight, please<br />
install one. When a motion light kicks on, you know<br />
someone is out there.<br />
You know your neighbourhood more than anyone.<br />
If you stay in a middle class area, avoid having stuff<br />
in plain sight that shows affluence. If you have an<br />
expensive car, keep it in a garage. If you have nice stuff<br />
in your house, keep your blinds closed. Never show off<br />
wealth in the midst of little.<br />
Burglars usually case a neighbourhood before they<br />
rob it. They know when you leave for work. They know<br />
when your neighbours leave for work. If you have<br />
neighbours that are home during the day, it will make<br />
your house a riskier break-in. Or better still, stay in a<br />
gated estate with adequate security.<br />
If you have a security system, don’t put one<br />
of those “Protected by XYZ” stickers on your door.<br />
Knowing which brand of security system can provide<br />
enough info on how to disable it. Get a generic sticker.<br />
Or, simply ignore.<br />
Get a dog. They say a dog is man’s best friend, this<br />
is very true. You don’t need to break the bank getting<br />
one; a healthy average sized dog can do the job. After<br />
all, its job is to raise alarm whenever anything unusual<br />
is happening around your home.<br />
Ensure your locks are foolproof. If you rented an<br />
apartment and the locks do not look strong enough<br />
for you, please change them and get the type of locks<br />
you want.<br />
Remember, the goal isn’t to make your house<br />
completely break-in proof. It is simply to make your<br />
house a less attractive target than the other houses in<br />
your neighborhood. Look at the surrounding houses and<br />
adjust accordingly.<br />
However, no matter how hard you try, getting a<br />
Burglary Policy from FBN General Insurance gives you<br />
peace of mind over your property even when you are<br />
far from home.<br />
Call 01-9054810<br />
FBNI&YOU • www.fbninsurance.com • 9
Fiction | Short Story<br />
SECRETS By Jacqueline U. Agweh<br />
B<br />
FAMILY<br />
ehind the fresh fish market<br />
stood our house. A shabby<br />
two-storey building that<br />
appeared to be tilting to the<br />
left, as though avoiding punches<br />
from the wind. Inside, it was dark<br />
and dingy, even in the sunniest<br />
weather. No one could tell what<br />
its original colour had been many<br />
years earlier.<br />
On our street, there were no fences<br />
to separate the houses because<br />
nobody living there owned valuables<br />
worth protecting. In truth, our<br />
neighbourhood boasted countless<br />
pick pockets and money doublers<br />
who preyed on the poorest of<br />
the poor. For the first sixteen<br />
years of my life, we lived in this<br />
neighbourhood; a family of eight, in<br />
one single room!<br />
There were also at least forty<br />
families living in the other ‘face<br />
me, I face you’ rooms, and no<br />
one could really say he knew all<br />
his neighbours. Almost everyone<br />
sat outside or wandered up and<br />
down the street before retiring for<br />
the night as it was always too hot<br />
indoors.<br />
In our neighbourhood, cooked food<br />
business of every variety thrived<br />
because few families cooked their<br />
meals; the obvious reason being that<br />
most kitchens shared boundaries<br />
with filthy outdoor toilets and<br />
bathrooms in backyards sprouting<br />
algae on the floors and walls. An<br />
evil fishy stink pervaded the air<br />
like an ominous perfume every<br />
second, every minute, day in, day<br />
out, and became our very nature,<br />
such that only total strangers ever<br />
commented on the stench. Nobody<br />
obeyed the cleaning rosters pasted<br />
by our landlord’s madam, whose<br />
husband cared less as long as his<br />
ever-increasing rents were paid as<br />
at when due!<br />
Maybe unconsciously, it was<br />
this oppressive odour that made<br />
everyone avoid the zinc-walled<br />
toilets, except when the urge to<br />
obey nature became unbearable. It<br />
was indeed more convenient to pay<br />
a token sum and use the nearby<br />
portable toilets and bathrooms<br />
managed by brisk business men who<br />
had found a niche in the forsaken<br />
place. And their merchandise were<br />
always in high demand!<br />
“Nature” called one morning and<br />
unfortunately, there was no vacant<br />
cubicle in the usual place of respite<br />
so I had no choice but to risk our<br />
backyard “horror”. Warily, a scarf<br />
wrapped around my nose, like an<br />
amateur ninja, I approached our<br />
toilets. And that was when I saw<br />
my father. He was sitting on an<br />
old stool in the stinking backyard,<br />
weeping silently as he stared<br />
dejectedly at a piece of paper in<br />
his hands. He was alone.<br />
I was stunned. Father was never<br />
10 • FBNI&YOU • www.fbninsurance.com
sober: a man roughened on all sides<br />
by misfortune, eternally cocooned in<br />
the fantasy world excessive alcohol<br />
created. Something was wrong and<br />
yet I couldn’t go to him; we were<br />
not friends.<br />
I hid and watched, suddenly<br />
forgetting my pressing need to use<br />
the toilet.<br />
A short while later, he wiped his<br />
eyes, slipped the paper into his<br />
trouser pocket and opened a bottle<br />
of locally brewed gin. Sloppily, he<br />
tipped its contents into his mouth.<br />
It dribbled down his chin, soiling his<br />
shirt, and impatiently he scrutinized<br />
the empty bottle, before hurling it<br />
into the gutter. It scattered into tiny<br />
shards and his puzzled eyes stared<br />
at the gleaming mess for several<br />
moments before he staggered<br />
towards the fish market; to hassle<br />
mother as usual for money to buy<br />
the liquid devil that consumed his<br />
world.<br />
Father was ill, had been for a<br />
long time. His yellowed eyes and<br />
scrawny figure told the whole story,<br />
but stubbornly, he rebuffed medical<br />
care. Even mother’s offer to pay<br />
his hospital bills often earned her<br />
vicious slaps before he arrogantly<br />
staggered out to seek his drinking<br />
buddies, whose company he clearly<br />
preferred to ours. My five sisters<br />
and I frequently defended mother,<br />
believing father treated her like<br />
filth because she had produced only<br />
females. Strangely, mother always<br />
defended him vehemently. “He’s a<br />
good man at heart,” she pleaded<br />
with us time without number, a<br />
faraway look in her eyes as she<br />
perhaps recalled the husband of her<br />
youth.<br />
I just knew I had to read that paper<br />
in his pocket to know why he had<br />
wept.<br />
The following morning, I offered<br />
to wash his clothes. He was lying<br />
on the only bed in the room; we<br />
referred to it as, ‘father’s bed’,<br />
because years ago, after weaning<br />
her youngest daughter, mother had<br />
abandoned their bed for our raffia<br />
mats on the floor.<br />
Mother was delighted, though<br />
somewhat surprised because I had<br />
stopped washing my father’s clothes<br />
a long time ago. He was taken<br />
aback, and at first he refused, but<br />
mother insisted and he grudgingly<br />
accepted. I rushed to the backyard<br />
with his clothes and searched his<br />
trouser pockets until I found the<br />
crumbled and slightly damp paper.<br />
It was a retrenchment letter; the<br />
words sharp and direct. Dated nine<br />
years earlier, the ‘nice’ words told my<br />
father the organization appreciated<br />
his hard work, he was a priceless<br />
staff, but they were right-sizing and<br />
his services as a welder were no<br />
longer required. They wished him<br />
success in his future endeavours.<br />
At first, I was dazed, and then bitter<br />
tears stung my eyelids; for indeed,<br />
my father had succeeded, but only<br />
in his drunken endeavors!<br />
Long ago, my father had been<br />
a strong hard working man, but<br />
gradually he had changed. Nobody<br />
understood why and we had ceased<br />
to be friends: he had succumbed too<br />
easily to whatever harsh obstacle life<br />
had thrown his way. I couldn’t stand<br />
it, as I realized his retrenchment<br />
letter was his waterloo.<br />
I washed his clothes with all the fury<br />
I could muster, battering them, as it<br />
dawned on me he was sacrificing us<br />
in his protracted cowardly bitterness.<br />
Suddenly, I heard his rasping voice<br />
calling my name, and silently I<br />
turned to stare him. He looked frail,<br />
pitiable. And without saying a word,<br />
I picked up his prized letter and<br />
placed it in his outstretched hand.<br />
He clutched my soapy hand and we<br />
gazed into each other’s eyes, but<br />
it was too late to explain the sad<br />
truth of his life to me. I had found<br />
him out.<br />
After that day, we never discussed<br />
the letter; he was too proud.<br />
“Take care of your mother,” he<br />
whispered sadly one night, his hollow<br />
eyes watery pits of regret. By the<br />
next morning, we discovered he had<br />
died quietly in his sleep.<br />
His letter was my secret now, my<br />
mother and sisters never knew<br />
about it, and I do not know if I<br />
will ever let them know his secret,<br />
or maybe I will; some day, when<br />
I become successful in my future<br />
endeavours!<br />
Only time will tell…<br />
STAYING HEALTHY IN<br />
THIS ECONOMY<br />
.<br />
By Angela Enita Omoru-Obule<br />
..continued from page 8<br />
food instead of fried foods etc.<br />
Eat right and well, your body will<br />
thank you.<br />
Staying healthy can be very affordable.<br />
Just commit to it and you’d realise<br />
how much misconception you’ve<br />
been carrying around. Make it a<br />
point of duty to imbibe the habit<br />
of exercise and healthy living during<br />
and after office hours; this way we<br />
live longer lives.<br />
FBNI&YOU • www.fbninsurance.com • 11
Company News<br />
FOUR NEW RETAIL OFFICES OPENED NATIONWIDE<br />
In<br />
Abraka.<br />
order to further reach the uninsured in<br />
Nigeria, leading insurance company,<br />
FBNInsurance Limited, has opened four new<br />
retail offices in Umuahia, Eket, Orlu and<br />
incontestable.”<br />
FBNInsurance Limited is an FBNHoldings company<br />
associated with the Sanlam Group SA.<br />
A press statement released by the Marketing and<br />
Corporate Communications department of the company<br />
reads in part: “Insurance penetration in Nigeria is still<br />
very low despite the rapid growth of the industry. For<br />
us at FBNInsurance, we are committed to availing every<br />
Nigerian of our unique products wherever they are. In<br />
our five-year existence, we have always leveraged on<br />
the expansive retail network of First Bank of Nigeria<br />
Limited. This strategy has worked for us and that is<br />
why we have opened FBNInsurance retail offices inside<br />
FirstBank branches in Uzuakoli Rd., Umuahia; Nkwere<br />
Rd., Orlu; Grace Bill Rd., Eket; and Police Station<br />
Rd., Abraka. Now, the good people of Umuahia, Orlu,<br />
Eket and Abraka can access qualitative FBNInsurance<br />
products and services right in their neighbourhood.”<br />
It will be recalled that at the company’s 2015 Annual<br />
Retail Awards, Christened TRAC 2015, the Managing<br />
Director of FBNInsurance Limited, Valentine Ojumah,<br />
credited the company’s growth to a virile retail team<br />
which he described as a team “of outstanding salesmen<br />
and women whose passion and sales acumen are<br />
12 • FBNI&YOU • www.fbninsurance.com
Lifestyle<br />
Industry News<br />
INSURERS<br />
EMBRACE<br />
PROMPT<br />
CLAIM<br />
SETTLEMENT<br />
WILL <strong>INSURANCE</strong> EVER BE<br />
INTERESTING?<br />
...continued from page 8<br />
The future of the insurance business<br />
Perhaps the killer question is why<br />
I would recommend anyone to join insurance. So, what’s in store for the<br />
Industry over the next two decades?<br />
Firstly, and it goes without saying, that relationships/understanding of the<br />
customer and their business, are prerequisites to success. But as we’ve<br />
touched on above, insurance is not immune to technology and increasingly<br />
higher customer expectations.<br />
Secondly, globalisation will require insurance executives to design and deliver<br />
more complex solutions to respond to multinational and interconnected<br />
risks, and there are new areas such as drones, driverless cars, and space<br />
travel which bring interesting and new challenges.<br />
Risk-based/risk-conscious decision-making, supported by sophisticated<br />
data analytics, will be the ‘norm’ for buyers in 15-20 years. And as<br />
regulations/moral standards drive the subject of Risk up the corporate<br />
ladder, insurance & risk professionals have the opportunity to raise their<br />
profile at Client Board level.<br />
The World’s Population is forecast to grow to 9bln by 2030, retirees<br />
will be wealthier and the population will be ageing. That means more life<br />
insurance, travel policies, more cars on the road, and a greater number of<br />
houses being built. There will be +50% requirement for food, and 50%<br />
more demand for energy, culminating in higher productivity and bigger need<br />
for insurance. Culled from LinkedIn, May 19, 2016<br />
“<br />
By Philip Bower | LinkedIn<br />
If you can’t fly, then run, if you can’t run, then walk, if you can’t walk,<br />
then crawl, but whatever you do, you have to keep moving forward.<br />
Martin Luther King Jr.<br />
“<br />
In line with the Insurers’<br />
Committee’s efforts to<br />
improve service delivery and<br />
overall public perception of<br />
the insurance industry, it<br />
has identified prompt claims<br />
settlement as a critical<br />
objective.<br />
Therefore, members of the<br />
Committee have agreed to<br />
reduce the maximum duration<br />
for settling claims from<br />
90days to 30days following<br />
the execution of a discharge<br />
voucher. Failure to settle<br />
claims within the 30days will<br />
require the concerned insurer<br />
to pay the claims along with<br />
interests based on prevailing<br />
CBN interest rates.<br />
It is expected that this<br />
policy, if duly implemented,<br />
will compel underwriters to<br />
revamp the processes adopted<br />
to processing claims. This<br />
should also gradually improve<br />
the image of the industry in<br />
the medium to long term.<br />
Culled from: http://naicom.<br />
gov.ng/content?id=191<br />
FBNI&YOU • www.fbninsurance.com • 13
Economy<br />
EFFECTS OF RECESSION ON FAMILIES AND<br />
HOW TO COPE By David Quilty<br />
During any recession,<br />
news stories about<br />
unemployment figures take<br />
centre stage while the<br />
families dealing with the recession<br />
suffer, often quietly. People work<br />
hard just to stay afloat in hopes<br />
that the economy will turn around<br />
soon, but often to no avail.<br />
1. Jobs and Employment<br />
Job loss affects the stability of<br />
families and individuals. Our status,<br />
self-worth, health, and well-being<br />
can be drastically impacted by the<br />
loss of a job. While many who lose<br />
their jobs use the time for growth<br />
and exploration, many suffer from<br />
depression, alcoholism, and denial.<br />
Long-term solutions can include<br />
working closely with headhunters<br />
and recruiters to find a<br />
higher-paying job, going back to<br />
school while on unemployment,<br />
and relocating. The relationships<br />
fostered with head-hunters can<br />
help with a job search, but the<br />
process takes time.<br />
While many families do their best<br />
to carry on as if nothing is wrong<br />
with the world, recessions can have<br />
a profound effect on their day-today<br />
interactions and the way they<br />
live. Families may not be able to<br />
avoid the effects of the recession,<br />
but they can make changes that<br />
can improve their situations and<br />
help them prepare for the future,<br />
while they wait for an economic<br />
upswing.<br />
Below are some of the effects of<br />
recession on families, and the ways<br />
to combat those effects.<br />
With unemployment rates running<br />
extremely high during a recession,<br />
individuals and families struggle<br />
to find work to pay the bills each<br />
month. The inability to find work<br />
can be frustrating, terrifying, and<br />
depressing, and can lead to even<br />
more problems. When a parent is<br />
unemployed, things can seem bleak.<br />
Tips and Strategies:<br />
Short-term solutions might include<br />
filing an unemployment claim,<br />
borrowing money from friends or<br />
family, and taking a lower-paying<br />
job.<br />
Instead of waiting for the perfect job<br />
to appear, consider taking a parttime<br />
job to bring in some income<br />
while working with a head-hunter<br />
to find the right career. Going back<br />
to school for additional studies can<br />
also help with a job search. It might<br />
be time for transition to a new line<br />
of work. Choose new career paths<br />
wisely, based on the job market and<br />
the outlooks for great career fields.<br />
Moving to a new town for a job can<br />
open up new career opportunities<br />
as well. Relocating shouldn’t be<br />
seen as a last resort. In fact,<br />
being open to job opportunities<br />
14 • FBNI&YOU • www.fbninsurance.com
in different areas can significantly<br />
widen a job search.<br />
2. Family Life<br />
The stress of not finding work, and a<br />
loss of income, can lead to damaging<br />
inter-family relationships that can<br />
take years to mend. Sometimes<br />
families must borrow money from<br />
relatives or friends, which can result<br />
in tense situations.<br />
Some families must change their<br />
plans, sell their homes, switch<br />
schools, and cancel vacations. In<br />
other households, there is even an<br />
unfortunate increase in child abuse<br />
cases.<br />
Tips and Strategies:<br />
Families can work together to cope<br />
with the changes brought on by<br />
an economic downswing. In fact,<br />
a recession may positively impact<br />
a family, as families tend to stay<br />
home together, and spend more<br />
time together.<br />
Instead of pricey nights out at<br />
restaurants, take the family to a<br />
local park for an evening picnic or<br />
have a cheap family game night.<br />
Avoid hotels during a weekend trip<br />
in favour of camping in the woods.<br />
Instead of buying more video games,<br />
take children hiking and fishing.<br />
Look at the experience as an<br />
opportunity to spend more time<br />
with the children, and make the<br />
most of the time spent as a family.<br />
3. Lifestyle Changes<br />
Reduced income leads to reduced<br />
entertainment, dining, and<br />
extracurricular activity expenses.<br />
People cut back on extras during<br />
a recession, so many families must<br />
make drastic changes to their<br />
pre-recession lifestyle. This means<br />
fewer trips, shared experiences, and<br />
missed opportunities because of a<br />
lack of funds.<br />
Tips and Strategies:<br />
The lifestyle changes brought<br />
about by recession will include a<br />
period of adjustment. Families must<br />
allow themselves time to adapt,<br />
and understand that children may<br />
not fully understand the financial<br />
implications affecting the family.<br />
Talk with children about how things<br />
will change, and be realistic about<br />
expenditures and outcomes. It’s a<br />
great time to teach your kids about<br />
money management.<br />
Don’t build up expectations about<br />
what might change in the future.<br />
After a period of unemployment, belttightening<br />
may still be necessary, as<br />
the impacts of unemployment can<br />
be far-reaching. Instead, focus on<br />
changes that need to happen now,<br />
and how the family can make the<br />
best of the situation.<br />
4. Investing<br />
Family budgets may not<br />
accommodate short and longterm<br />
non-residential investments<br />
during a recession. Families may<br />
put investment accounts on hold,<br />
hoping to play catch-up at a later<br />
date. Families may also be tempted<br />
to invest money because of the<br />
reduced expense of stocks, but<br />
without any expendable income,<br />
investing may not be feasible.<br />
This can have devastating effects<br />
on retirement accounts and savings<br />
accounts. It may also become<br />
necessary to tap into investments<br />
and retirement funds for cash.<br />
Tips and Strategies:<br />
Using retirement funds to pay bills<br />
should be a last resort, because of<br />
the retirement account tax penalties<br />
and the loss of future income. If using<br />
money earmarked for retirement or<br />
college funds becomes unavoidable,<br />
withdraw small amounts, and only<br />
use the money to pay essential bills,<br />
like the mortgage, car payments,<br />
and utilities.<br />
5. Business Opportunities<br />
Entrepreneurs may lack funds<br />
available for borrowing or starting<br />
new companies during a recession.<br />
Innovation often comes from the<br />
small business segment, but a<br />
lack of funding, coupled with a<br />
downturn in spending, may make<br />
small business owners nervous and<br />
unwilling to take big risks.<br />
For unemployed entrepreneurs<br />
looking to start a new venture, this<br />
lack of funding can really hamper<br />
their chances of success.<br />
Tips and Strategies:<br />
This is likely not the right time<br />
to start a new business and the<br />
business idea may need to be put<br />
on hold. Continue to research new<br />
ideas, and look for investors or<br />
business partners, but focus efforts<br />
on earning an immediate income to<br />
support the family.<br />
6. Real Estate Value<br />
Many families depend on the value<br />
of their homes as part of their<br />
retirement plan. During a recession,<br />
however, real estate values fall<br />
drastically and foreclosures increase,<br />
forcing many families out of their<br />
homes. Real estate can no longer be<br />
viewed as a safe investment during<br />
an economic downturn.<br />
Tips and Strategies:<br />
Over time, real estate values may<br />
turn around, so families should try to<br />
maintain ownership of their homes if<br />
at all possible. Homeowners may<br />
be able to avoid foreclosure by<br />
refinancing mortgages.<br />
Continues on page 17...<br />
FBNI&YOU • www.fbninsurance.com • 15
Retirement Planning<br />
DO YOU WANT TO EARN SALARY FOR LIFE?<br />
The retirement party was as colourful as the<br />
celebrant’s career. For the retiring paediatrician,<br />
Dr. Sylvanus Ikechukwu, however, his mind was<br />
far from the back-slapping and wine-guzzling<br />
going on around him. He knew exactly what he wanted<br />
in retirement.<br />
Surely, he was not going to take up any job again<br />
having worked actively for the past 41 of his 69 years,<br />
sacrificing family and his youth for the Hippocratic Oath.<br />
Now that the children were already fathers and mothers<br />
themselves, he was determined to spend the rest of his<br />
life seeing the modern world with Anne, his devoted<br />
wife of 43 years. But the snag was choosing the right<br />
investment that will help fund that lifestyle without ado.<br />
“Happy retirement, Uncle.” Chidinma, his niece who<br />
worked as an Annuity Sales Manager at FBNInsurance,<br />
interrupted his soliloquy. A couple of you’re-now-a-biggirl,<br />
where-is-your-husband pleasantries later, Chidinma<br />
had introduced her company’s Guaranteed Lifetime<br />
Retirement Income plan to him. It was exactly what the<br />
venerable doctor needed: salary for life.<br />
Retiring soon or know someone who is? Be like Dr.<br />
Ikechukwu, choose FBNInsurance Guaranteed Lifetime<br />
Retirement Income plan.<br />
Call 01-9054810<br />
16 • FBNI&YOU • www.fbninsurance.com
Fire Insurance<br />
...continued from page 15<br />
7. Credit and Debt<br />
During a recession, families must still pay the household<br />
bills, and try to get out of debt. Bankruptcy, judgments,<br />
and late payments can all hurt your credit score.<br />
Your credit history impacts credit card and loan interest<br />
rates, insurance rates, and even job opportunities, as<br />
some companies review applicants’ credit histories.<br />
Tips and Strategies:<br />
Families should prioritize expenses and pay bills in order<br />
of importance. Some bills can be paid late, but other<br />
bills must be paid on time in order to avoid foreclosure,<br />
eviction, or property repossession.<br />
Recessions can lead to a reduction in borrowing,<br />
and families may become more fiscally responsible<br />
following an economic downturn. Less debt and more<br />
responsibility can lead to smarter money management,<br />
and a stress-free financial life.<br />
8. Determine Necessities<br />
Families must understand the difference between needs<br />
and wants during a recession. Families need a safe place<br />
to live, clothing, food, and access to affordable health<br />
care. As priorities shift for many families during an<br />
economic downturn, they can focus on the necessities,<br />
and learn more about their innate survival skills.<br />
Tips and Strategies:<br />
Learning how to prioritize expenses, adapting to a<br />
loss of critical income, and making lifestyle changes<br />
will be hard. Families can cope during this period of<br />
adjustment by relying on each other, becoming a true<br />
support network. Celebrate successes as a family, and<br />
acknowledge each other’s efforts to become solvent.<br />
Take control of the situation to reduce the negative<br />
impacts of the recession, and to set a good example for<br />
the rest of the family.<br />
In conclusion, the effects of a recession on families last<br />
a lot longer than the duration of a recession. Ultimately,<br />
almost everyone suffers during an economic downturn.<br />
Families can survive by adapting to a new lifestyle,<br />
working together, and making changes to improve their<br />
future.<br />
HERE’S A PIECE OF<br />
ADVICE FOR THIS SEASON<br />
No one knew how the fire started.<br />
But everyone saw it consume the neighbourhood in a<br />
conflagration that screamed devastation. By the time<br />
the fire was put out by a combined effort of halfempty<br />
fire extinguishers and the Fire Services, three<br />
houses and seven cars had been completely razed.<br />
The Johnsons were the worst hit. New in the<br />
neighbourhood, their home and two cars were burnt<br />
to ashes. For the family of five, it was a sordid<br />
reminder of the uncertainty of life as we know it.<br />
The Fire Fighters blamed the harmattan for the rapid<br />
spread of the fire.<br />
But Mr Akinniyi Johnson had no one else to blame<br />
but himself. He knew he should have had his property<br />
insured against Fire and Special Perils. He could<br />
still remember the exact words of the FBN General<br />
Insurance Financial Advisor who had tried to talk him<br />
into buying the policy: “You’ve got a very beautiful<br />
house Sir, let me put together a convenient policy<br />
for you to protect it against all eventualities. Life<br />
happens, you don’t want to be caught napping.”<br />
He wished he had heeded the advice…<br />
The Harmattan is almost here. Protect your properties<br />
from life’s uncertainties, take out an FBN General Fire<br />
and Special Perils policy today. Call 01-9054810<br />
FBNI&YOU • www.fbninsurance.com • 17
18 • FBNI&YOU • www.fbninsurance.com