RMG Solutions Overview
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MANY DATA SOURCES<br />
ONE SOLUTION<br />
<strong>RMG</strong> provides a real-time solution that seamlessly integrates with all internal<br />
and external systems and visually provides you with the REAL value they hold:<br />
the information and insight.<br />
Improve individual and team performance through highly visible call centre<br />
metrics aggregated from various systems such as ACD, CRM, and WFM<br />
systems to give you the up-to-the-minute performance information you need.<br />
Our job is to intelligently visualise the relevant data and content through<br />
stunning real-time interfaces. That is how we drastically increase the output<br />
and value of your contact centre installations and furthermore make that value<br />
tangible and real, through better performances and a more profitable business.
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