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<strong>January</strong> <strong>2017</strong><br />
<strong>TC</strong><br />
Tourist Committee<br />
Of Las Palomas<br />
The voice of owners in the rental pool<br />
OTA (Owners Tourist Assembly)<br />
<strong>January</strong> 13, <strong>2017</strong> @ 5pm<br />
Tourist Committee Members <strong>2017</strong> - 2019<br />
The OTA Meeting was well attended.<br />
Following the meeting OLP hosted a<br />
Party. Members danced the night<br />
way.<br />
Muchas Gracia OLP!<br />
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<strong>TC</strong> Contact Information:<br />
The <strong>TC</strong> Members have<br />
established a new group email<br />
address:<br />
lptourist.committee@yahoo.com<br />
This is a dedicated email<br />
address to the <strong>TC</strong> Members for<br />
your rental pool questions and<br />
concerns.<br />
You may use the<br />
individual email<br />
addresses if you prefer:<br />
tadlam@cox.net<br />
Maintenance<br />
denisenicolebee@gmail.com<br />
Food & Beverage<br />
dave.houk64@gmail.com<br />
Reservation<br />
brigittecg@michel11.com<br />
Housekeeping<br />
Agenda<br />
Tourist Committee Election Result<br />
Rental Pool Statistics, Rent Payment Tracking<br />
Status of New Rental Pool Contract<br />
Resort Software Upgrade and Online Booking Update<br />
Housekeeping Updates<br />
Food & Beverage Updates<br />
Maintenance Updates<br />
Tourist Committee 2016 Accomplishments<br />
Owner Survey Results<br />
OLP Presentations<br />
Q&A<br />
Party hosted by OLP team<br />
Tourist Committee Election Result:<br />
Ben Leeson decided not to run for this term <strong>2017</strong> – 2019.<br />
We want to THANK Ben for all his dedication and work to<br />
bring Rental Pool to this point.<br />
Rental Pool Statistics:<br />
396 units in the rental pool<br />
This represents a 10% increase<br />
About 1/3 of the rental units are owned by multiple<br />
rental pool owners<br />
43% are OF vs 57% OV<br />
Rental Payment Tracking:<br />
Checks:<br />
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Please join the <strong>TC</strong><br />
(Tourist Committee)<br />
Yahoo Group!<br />
Your input is a<strong>pp</strong>reciated<br />
https://groups.yahoo.com/neo/groups/l<br />
p_tc/info<br />
Status of new Rental Contract:<br />
Rental pool owners are operating under a contract<br />
written in 2007! Badly outdated.<br />
<strong>TC</strong> and OLP began drafting a new version in 2013<br />
Project stalled for most of 2014<br />
Formal <strong>TC</strong> created summer 2015<br />
Work resumed in 2H2015 on new rental contract<br />
Current Status: final negotiations and legal review<br />
Resort Software Upgrade:<br />
For RRDv4 and VRBO to successfully integrate, all VRBO<br />
listing must be published under one dash board. Eventually<br />
All property must me managed under one account and<br />
owners would lose of their VRBO pages and rental. This is<br />
not an acceptable solution. Therefore the two program will<br />
not be linked.<br />
VRBO Online Booking:<br />
Now available! For detailed instructions please contact Ms.<br />
Ely Bojorquez (Customer Relations) at<br />
ely.bojorquez@laspalomasresort.net<br />
or the <strong>TC</strong> (Tourist Committee) group email at<br />
lptourist.commitee@yahoo.com<br />
Housekeeping Updates:<br />
Next <strong>TC</strong>/OLP<br />
Meeting<br />
Sep 22, <strong>2017</strong><br />
@ 10 am<br />
New Bathroom Amenities, Gilchrist & Somes will be<br />
showing up in rental condos starting <strong>January</strong> <strong>2017</strong>.<br />
Housekeeping Cleaning Checklist in use per Mr.<br />
Hector Vazquez<br />
Clear Plastic Zi<strong>pp</strong>er Bags for clean blankets, linens<br />
and pillows are on order and will be implemented<br />
soon<br />
New Waterproof Mattress Pads a vast improvement<br />
over the old. Visit Housekeeping to view the updated<br />
pad.<br />
Guest Directory in editing process by OLP and should<br />
be in units by “busy season”.<br />
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Acronyms:<br />
OLP<br />
Operadora Las Palomas<br />
(Rental Pool Management)<br />
ALP<br />
Administradora Las Palomas<br />
Administrator – Home Owner Association<br />
<strong>TC</strong><br />
Tourist Committee<br />
Representative of the Rental Pool Owners<br />
SC<br />
Surveillance Committee<br />
Representative of the Condo Owners<br />
OTA<br />
Owner Tourist Assembly<br />
Annual Meeting for Rental Pool Owners<br />
GAM<br />
General Assembly Meeting<br />
Annual Meeting for Home Owners<br />
Food & Beverage<br />
Elevator Picture Frames are in place with<br />
Restaurants/Entertainment updates<br />
Mr. Hector Vazquez confirms that the Link Pro Shop<br />
restaurant is under consideration as a venue for a<br />
Sports Bar<br />
Tourist Committee 2016 Accomplishments:<br />
#1 Contract<br />
#2 Lobby Phase 1 open year-round<br />
#3 Lobby Phase 1 A/C replaced and running<br />
#4 HK attention to a<strong>pp</strong>liances – cleaner and<br />
scratch free<br />
#5 HK new bathroom Amenities<br />
#6 Guest Information Directory for each units<br />
in process<br />
#7 Advise and assist OLP with Merchant<br />
Account /RDP version 4<br />
#8 Assist RPOs with the VRBO Online Payment<br />
Setup<br />
#9 <strong>TC</strong> Newsletter 3 x year<br />
Owner Survey Result:<br />
WWG<br />
World Wide Group<br />
Developer of Las Palomas<br />
RPO<br />
Rental Pool Owner<br />
NRPO<br />
Non Rental Pool Owner<br />
Overall rental pool rating improved from 3.4<br />
in 2015 to 3.7 in 2016 on a scale from 1-5.<br />
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NOTE:<br />
Firm occupancy limits:<br />
1 bdrm 4 people<br />
2 bdrm 6 people<br />
3 bdrm 8 people<br />
4 bdrm 10 people<br />
One infant defined as<br />
non-walking child<br />
permitted.<br />
If you like to get the<br />
complete list of the Q & A<br />
please contact the <strong>TC</strong><br />
Committee at:<br />
lptourist.committee@yahoo.com<br />
Did you install your<br />
Soap Dispenser yet?<br />
OLP Presentation at a Glance:<br />
The Best Ranked Resort in Puerto Peñasco and<br />
Sonora<br />
Major factor in buyers decision<br />
More than 50 units were purchased in 2016<br />
contributing to recovery of lost HOA fees<br />
<strong>2017</strong> Goals 10% increase in rental sales<br />
Trip Advisor states: Las Palomas is the best<br />
ranked resort in town, in Sonora and the largest<br />
resort in Sonora<br />
Miscellaneous Presentations:<br />
Long Term Rental Contracts:<br />
Reminder: Long Term Rental Contracts a<strong>pp</strong>lies to<br />
December, <strong>January</strong> and February ONLY!<br />
The Rates below are Base Rates. Owners can charge higher<br />
rates but the monthly commission payable to OLP will<br />
remain as the same based upon the base rate.<br />
Long term renters will receive pool towel service, room<br />
service, customer service and room charge capability.<br />
A selection of Q & A<br />
Can annual statements be provided? Answer: Ask Ely and<br />
she will provide them to you.<br />
Could OLP add some Tapas to Ha<strong>pp</strong>y Hour Menus with<br />
Ha<strong>pp</strong>y Hour Pricing? Yes, Mr. Hector Vazquez stated it<br />
will be possible.<br />
Who is the expert on pure rotation? Answer: IVAN stood<br />
up and explained the resort software’s rotation process<br />
and invited anyone down to view it. It was suggested that<br />
maybe next year, he could prepare a chart to explain this<br />
to owners.<br />
If booking condos at ODR owner would like to receive<br />
same commission, in addition not pleased with ODR<br />
bookings during peak weekends Answer: Mr Hector<br />
Vazquez will fix rates during holiday and busy weekends<br />
to avoid commission problems.<br />
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Did you know?<br />
The <strong>TC</strong> makes random<br />
inspections of HK and/or<br />
Maintenance quality.<br />
Did you know?<br />
During the past 15 months<br />
the <strong>TC</strong> exchanged over<br />
3,000 emails.<br />
Could Labor Day and Spring Break be included as Holiday<br />
Pricing? Answer: 2016 was the first year with 100%<br />
booking for Labor Day. 2015 was at 80% capacity.<br />
Answer: Mr. Hector Vazquez will consider a bump in rates<br />
for <strong>2017</strong>. In addition Spring Break does not usually see<br />
reservations at 100% capacity.<br />
Can reservation notify owners of paying guest<br />
reservations and copy them on the confirmation email<br />
sent to the guest? Mr. Hector Vazquez stated Answer:<br />
Reservations is su<strong>pp</strong>osed to be sending emails, Mr.<br />
Hector Vazquez will look into this and have the issue fixed<br />
within a month.<br />
Question regarding transparency of reservations. Owner<br />
claims that Cortez 1102 gets so many more rentals than<br />
any other condo, claiming it is a WWG condo and<br />
receiving more paying guest reservations. Mr. Hector<br />
Vazquez did not confirm if this was or was not a WWG<br />
condo. The Tourist Committee suggested that maybe at<br />
the end of each year, OLP could provide a report to<br />
owners that showed how many room nights were owner<br />
referral vs. paying guest.<br />
Owners who used to use Nicholas for HVAC switching to<br />
OLP, will OLP honor the warranties. Mr. Hector Vazquez<br />
said that yes, they would honor the warranties.<br />
WiFi thermostat policy has been changed. Mr. Hector<br />
Vazquez stated that owners may adjust A/C remotely if<br />
confirmed guest has checked out.<br />
Is OLP honoring the SC restriction of extra guest that was<br />
agreed unanimously in the SC (Surveillance Committee)<br />
Joint Meeting on December 3, 2016. Mr. Hector Vazquez<br />
stated that this was included in the new contract.<br />
THANK YOU everyone who attended<br />
the OTA Meeting. Your input is<br />
valuable. And THANK YOU for taking<br />
the time to read the <strong>TC</strong> Newsletter!<br />
The <strong>TC</strong> is committed to keeping you<br />
up-to-date and informed on all rental<br />
pool related matters!<br />
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