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<strong>Ripe</strong> <strong>for</strong> <strong>the</strong><br />

<strong>picking</strong><br />

Internal fraud in a changing<br />

oil and gas landscape


Volatility in <strong>the</strong> oil and gas market, geopolitical instability,<br />

slow energy demand growth and economic sanctions<br />

have brought new challenges <strong>for</strong> oil and gas companies,<br />

including testing companies’ ability to preserve capital,<br />

reduce spending and withstand sustained pressure on<br />

balance sheets.<br />

1 <strong>Ripe</strong> <strong>for</strong> <strong>the</strong> <strong>picking</strong> A changing oil and gas landscape


The main drivers<br />

Driven by anemic economic growth in Europe and North America,<br />

oil and gas companies continue to invest in emerging markets,<br />

often perceived to be of higher risk <strong>for</strong> bribery and corruption.<br />

While it is good practice <strong>for</strong> companies to build or streng<strong>the</strong>n<br />

compliance programs in higher-risk markets, one must ask how<br />

much attention has been given to perceived low-risk local markets<br />

such as <strong>the</strong> UK?<br />

For example, mergers and acquisitions in <strong>the</strong> North Sea have<br />

created a global marketplace <strong>for</strong> professionals from various<br />

regions of <strong>the</strong> world who have brought in <strong>the</strong>ir own culture and<br />

work practices. This raises new challenges in establishing a<br />

standard in corporate culture.<br />

The current volatility has triggered budget cuts and increased<br />

pressure on <strong>the</strong> cost of doing business across this industry.<br />

Finance, production, sales and operations managers are all under<br />

pressure to continue to deliver results. In some cases, this may<br />

provide a strong incentive to do whatever it takes to make <strong>the</strong><br />

numbers look good. In fact, In our 2016 Global Fraud Survey,<br />

almost half of respondents felt that potentially unethical behavior<br />

was justified in order to meet financial targets.<br />

These factors can heighten a company’s exposure to internal<br />

fraud and misconduct risks in <strong>the</strong> <strong>for</strong>m of corruption, asset<br />

misappropriation or financial misstatement. Corruption and<br />

mis-selling have increasingly become <strong>the</strong> focus of en<strong>for</strong>cement<br />

and regulatory action. However, it is vital that while responding to<br />

<strong>the</strong>se developments, oil and gas companies do not neglect <strong>the</strong>ir<br />

internal fraud controls.<br />

This was made evident in our recent 2016 Global Fraud Survey,<br />

where a third of extractive respondents said <strong>the</strong>y were willing<br />

to act unethically in order to survive an economic downturn,<br />

while a fifth of respondents said that loyalty to <strong>the</strong>ir company<br />

would prevent <strong>the</strong>m from reporting an incident of fraud.<br />

This environment of increased pressure and market instability<br />

exposes oil and gas companies to a greater risk of internal fraud<br />

and misconduct.<br />

The favorite <strong>for</strong>ms of internal fraud<br />

Manipulation of expenses continues to be a high-risk area <strong>for</strong><br />

internal fraud and we will likely see this exacerbated by <strong>the</strong><br />

instability in <strong>the</strong> market. The pressure that companies face to<br />

increase profits with fewer assets and manpower may have<br />

unintended effects on this type of fraud. There may be a greater<br />

risk of employees seeking to replace lost pay increases or<br />

bonuses by embezzling funds through manipulation of expenses,<br />

gifts and hospitality. One recent case saw a <strong>for</strong>mer finance<br />

executive charged <strong>for</strong> allegedly defrauding a North Sea company<br />

of £1 million.<br />

In ano<strong>the</strong>r case, one international oil exploration company has<br />

notified <strong>the</strong> UK Serious Fraud Office (SFO) of dubious expenses<br />

and unauthorized bonuses after being alerted by a whistle-blower.<br />

Initial investigations have led to <strong>the</strong> firing of a number of senior<br />

personnel and compounded <strong>the</strong> collapse in <strong>the</strong> company’s oil price<br />

and subsequent de-listing.<br />

An issue we often observe is billing and procurement fraud.<br />

A payroll officer at an energy company recently defrauded her<br />

employer of £1.3 million over four years by fabricating demands<br />

<strong>for</strong> payment from HMRC and funneling <strong>the</strong> proceeds into her<br />

personal account.<br />

Financial misstatement can also be a high risk area: a North<br />

American exploration and production company oil producer<br />

was accused by <strong>the</strong> SEC of overstating <strong>the</strong> value of oil and<br />

gas properties by more than $400m following acquisition.<br />

The company subsequently agreed to pay <strong>the</strong> SEC $5m to settle<br />

<strong>the</strong> matter with <strong>the</strong> company’s <strong>for</strong>mer CFO and <strong>for</strong>mer COO being<br />

charged with accounting fraud.<br />

<strong>Ripe</strong> <strong>for</strong> <strong>the</strong> <strong>picking</strong> A changing oil and gas landscape<br />

2


Some insights from our 2016<br />

Global Fraud Survey<br />

(Oil, gas and mining)<br />

35%<br />

of<br />

respondents said <strong>the</strong>y were<br />

willing to act unethically to<br />

help a business survive an<br />

economic downturn<br />

43%<br />

felt<br />

that potentially unethical<br />

action could be justified to<br />

meet financial targets<br />

21%<br />

said<br />

that loyalty to <strong>the</strong>ir<br />

company would prevent<br />

<strong>the</strong>m from reporting an<br />

incident of fraud<br />

24%<br />

said<br />

that loyalty to colleagues<br />

would prevent <strong>the</strong>m from<br />

reporting an incident of fraud<br />

3 <strong>Ripe</strong> <strong>for</strong> <strong>the</strong> <strong>picking</strong> A changing oil and gas landscape


Disrupting internal fraud<br />

Using <strong>the</strong> fraud triangle to explain <strong>the</strong> factors that cause someone<br />

to commit fraud, one sees a pattern. In most of <strong>the</strong>se cases, red<br />

flags such as <strong>the</strong> perpetrator living beyond his means, falling into<br />

acute financial difficulties or having unusually close relationships<br />

with customers and vendors were clearly discernible.<br />

Ultimately, <strong>the</strong> risk of fraud can be reduced by taking steps to<br />

disrupt any one or more of <strong>the</strong>se three attributes: rationalization,<br />

opportunity; or pressure. EY regularly supports companies<br />

operating in <strong>the</strong> Oil & Gas sector in developing <strong>the</strong>se<br />

counter-fraud mechanisms.<br />

Fraud model originally developed by Donald R Cressey 1<br />

Culture<br />

Internal<br />

► ► “I need <strong>the</strong> money”<br />

► ► “It is such a small amount<br />

anyway”<br />

► ► “No one will ever know”<br />

Rationalization<br />

Opportunity<br />

►►<br />

Loopholes in internal<br />

systems and controls<br />

Pressure<br />

►►<br />

Keeping up with <strong>the</strong> lifestyle of peers<br />

►►<br />

Debts/addiction<br />

►►<br />

Malice/revenge<br />

1<br />

Donald R. Cressey, O<strong>the</strong>r People’s Money<br />

(Montclair: Patterson Smith, 1973) p. 30.<br />

<strong>Ripe</strong> <strong>for</strong> <strong>the</strong> <strong>picking</strong> A changing oil and gas landscape<br />

4


Practical steps <strong>for</strong> combatting internal fraud<br />

EY can provide companies with practical support in developing successful anti-fraud frameworks.<br />

Employee due diligence<br />

As well as conducting due diligence on key members of staff, corporate integrity methodologies can be<br />

utilized to profile employees’ decision-making processes, allowing organizations to detect weak links<br />

and be alert to any potential breaches.<br />

Internal controls<br />

Process workflow can be examined, modeled and set up to utilize known fraud-deterrents such as bank<br />

reconciliations, IT security audits and process audits.<br />

Forensic reviews<br />

Analyzing data to examine compliance, deviations and red flags is an important tool to detect fraud.<br />

The results can be used to detect fraud retrospectively, as well as to protect against <strong>the</strong>se specific<br />

fraud patterns in future.<br />

Whistle-blowing<br />

Companies need to have clearly defined whistle-blower policies and processes, which ensure that<br />

allegations are investigated and resolved in a timely manner.<br />

Despite this, our recent EMEIA Fraud Survey 2015 has shown that 14% of extractive companies did not<br />

have a whistle-blower hotline, and out of those who do have this in place, less than half said a report<br />

would always be followed up on by senior management.<br />

Investigations<br />

Should fraud occur, companies must have <strong>the</strong> tools and training necessary to quickly investigate,<br />

and if necessary, evidence wrongdoing.<br />

Data analytics<br />

Proactive monitoring through <strong>for</strong>ensic data analytics can be used to detect fraudulent activity early on<br />

and discourage future misconduct.<br />

Underpinning an effective anti-fraud framework is a culture that encourages and nurtures a strong,<br />

sustainable organization, which serves wider society, through cultivating a working environment guided<br />

by values that are shared by everyone.<br />

Cultural integrity<br />

Our 2015 EMEIA Fraud Survey showed that <strong>the</strong> extractive sector still has a long way to go in addressing<br />

cultural integrity. Less than a quarter of respondents rated <strong>the</strong>ir companies’ ethical standards when<br />

doing business as very good, while two-thirds felt that unethical practices may often go unnoticed by<br />

<strong>the</strong> head office. Only 36% of respondents, felt that <strong>the</strong>ir company had improved ethical standards in <strong>the</strong><br />

past year.<br />

5 <strong>Ripe</strong> <strong>for</strong> <strong>the</strong> <strong>picking</strong> A changing oil and gas landscape


Are companies sufficiently aware of <strong>the</strong> risks?<br />

Almost half <strong>the</strong> companies surveyed in <strong>the</strong> National Fraud<br />

Authority report in 2013 said <strong>the</strong>y had been victims of Insider<br />

Fraud. While <strong>the</strong> ACFE’s 2016 Report to <strong>the</strong> Nations found that<br />

oil and gas companies had a similar likelihood of being victims<br />

of fraud, <strong>the</strong>ir financial losses were some of <strong>the</strong> heaviest. Out of<br />

23 industries, oil and gas companies suffered <strong>the</strong> fifth largest<br />

financial losses at an average of $275,000.<br />

Across each of <strong>the</strong> sectors, <strong>the</strong> report found that losses were<br />

estimated to be 5% of company revenue. These losses are usually<br />

not recovered and <strong>the</strong> eventual cost to <strong>the</strong> company can be<br />

up to four times higher, taking in <strong>the</strong> cost of <strong>the</strong> investigation,<br />

disciplinary action, and replacements (CIFAS, April 2014).<br />

The collateral damage to reputation, political and social capital,<br />

loss of productivity, and drop in employee morale amplify <strong>the</strong>se<br />

losses even fur<strong>the</strong>r.<br />

There is also a risk that internal fraud is heavily underreported<br />

due to low whistle-blower activity, tolerance of minor infractions<br />

and a desire to keep <strong>the</strong> firm’s reputation untarnished. Companies<br />

need to re-examine key messages and tolerance levels <strong>for</strong><br />

unethical behavior and misconduct. They <strong>the</strong>n need to adopt<br />

a robust corporate integrity framework and actively engage in<br />

fraud management programs if <strong>the</strong>y want to limit <strong>the</strong>ir exposure to<br />

this risk.<br />

The final word<br />

The current instability in <strong>the</strong> oil and gas market and subsequent<br />

pressures on headcount and budget reductions, means that firms<br />

need to think strategically when identifying efficiencies in <strong>the</strong>ir<br />

counter-fraud programs. Companies operating in this sector<br />

should not view investing in <strong>the</strong>ir counter-fraud framework as a<br />

burden to profitability. An effective counter-fraud program must<br />

be seen as a requirement to securing a sustainable success take<br />

over in <strong>the</strong> current marketplace.<br />

Successfully combating internal fraud will require firms to take a<br />

multi-faceted approach, integrating <strong>the</strong> expertise of <strong>the</strong>ir business,<br />

compliance, internal audit and risk functions. It means developing<br />

<strong>the</strong> tools, processes and systems to allow firms to monitor, detect<br />

and investigate promptly when something appears out of place.<br />

Firms that exploit new developments in <strong>for</strong>ensic data analytics,<br />

may be able to create greater efficiencies in <strong>the</strong> long run.<br />

However, countering fraud is a wider question than merely early<br />

detection. It begins with organizational culture, continues through<br />

internal processes and culminates in <strong>the</strong> way that breaches are<br />

investigated and resolved.<br />

Given <strong>the</strong> volatility currently faced by oil and gas firms, it is now<br />

more important than ever <strong>for</strong> firms to prioritize implementing<br />

effective internal fraud controls.<br />

<strong>Ripe</strong> <strong>for</strong> <strong>the</strong> <strong>picking</strong> A changing oil and gas landscape<br />

6


EY Fraud Investigation & Dispute<br />

Service contacts<br />

Find out how we can help you protect <strong>the</strong> financial and<br />

reputational value of your business. We will react quickly and<br />

efficiently to prevent, detect and resolve any threats you face,<br />

however complex.<br />

Jim McCurry<br />

EMEIA and Nor<strong>the</strong>rn Europe leader<br />

Tel: + 44 20 7951 5386<br />

Email: jmccurry@uk.ey.com<br />

Stefan Heissner<br />

Central and Eastern Europe<br />

Tel: + 49 211 9352 11397<br />

Email: stefan.heissner@de.ey.com<br />

Ricardo Norena<br />

Western Europe<br />

Tel: + 34 91 572 5097<br />

Email: ricardo.norenaharrera@es.ey.com<br />

Michael Adlem<br />

Middle East<br />

Tel: + 971 4701 0524<br />

Email: michael.adlem@ae.ey.com<br />

Arpinder Singh<br />

India<br />

Tel: + 91 22 6192 0160<br />

Email: arpinder.singh@in.ey.com<br />

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About EY<br />

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Dealing with complex issues of fraud, regulatory compliance and<br />

business disputes can detract from ef<strong>for</strong>ts to succeed. Better<br />

management of fraud risk and compliance exposure is a critical business<br />

priority — no matter <strong>the</strong> size or industry sector. With over 4,500 fraud<br />

investigation and dispute professionals around <strong>the</strong> world, we will<br />

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broad sector experience, our deep subject matter knowledge and <strong>the</strong><br />

latest insights from our work worldwide.<br />

© 2016 EYGM Limited.<br />

All Rights Reserved.<br />

EYG no. 03430-164GBL<br />

EY-000005386.indd (UK) 10/16.<br />

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be relied upon as accounting, tax, or o<strong>the</strong>r professional advice. Please refer to your advisors <strong>for</strong><br />

specific advice.<br />

ey.com/oilandgas<br />

Sharon Van Rooyen<br />

Africa<br />

Tel: + 27 11 772 3150<br />

Email: sharon.vanrooyen@za.ey.com<br />

Brian Loughman<br />

Americas leader<br />

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Email: Brian.Loughman@ey.com<br />

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Asia Pacific<br />

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