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3. CASE STUDY<br />

RESEARCH METHODS<br />

Field research took place in two wards of the Binga<br />

District (<strong>Simatelele</strong> and Siachilaba), with additional<br />

key informant interviews with Econet and SC staff<br />

in Harare. Save the Children identified both wards<br />

for household surveys and FGDs using purposive<br />

sampling, 22 and then randomly selected survey<br />

participants. Implementation of the survey and<br />

FGDs ran concurrently. Save the Children hired<br />

enumerators to administer the surveys in Tonga,<br />

the local language.<br />

Three hundred fifteen people responded to the<br />

survey (81% of whom were women). FGDs took<br />

place with 29 participants (52% of whom were<br />

women). KIIs took place with 10 representatives<br />

from Save the Children and four from EcoCash<br />

(see KII details in Appendix 1). The average<br />

age of all research participants was 44; survey<br />

households averaged five members.<br />

Zimbabwe – Save the Children<br />

Household surveys contained 46 research questions, categorized into the following topical sections:<br />

Demographics<br />

Experience using the e-transfer mechanism<br />

Mobile wallet usage<br />

Financial behavior before the Save the Children project (savings, credit, money transfer)<br />

Financial behavior after the project<br />

FGDs conducted by the consultant focused more narrowly on:<br />

Mobile phone ownership and mobile money knowledge and account usage – both before and after<br />

the project<br />

General savings and money transfer behavior<br />

RESEARCH LIMITATIONS<br />

This study was not intended as a large-scale, fully randomized survey. As such, it should be noted that<br />

without a purely random selection among all recipients, there may be some research bias towards<br />

respondents who are easier to reach or more articulate in answering questions. Focus group discussions<br />

22<br />

Purposive sampling, also referred to as judgment, selective or subjective sampling is a non-probability sampling method that is characterized by a deliberate effort to gain<br />

representative samples by including groups or typical areas in a sample.<br />

CAN E-TRANSFERS PROMOTE FINANCIAL INCLUSION IN EMERGENCIES: A CASE STUDY FROM ZIMBABWE 15

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