REINSW Journal Jan-Feb 2017
The bi-monthly magazine from the Real Estate Institute of NSW
The bi-monthly magazine from the Real Estate Institute of NSW
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PERSPECTIVES TRAINING AND / EVENTS COVER PROFILE / TRAINING UDATE<br />
Training when<br />
and where you<br />
want it<br />
Finding the time to improve your team’s skills can sometimes<br />
be difficult. That’s why it’s worth considering in-house training.<br />
By DANIELLE ANDREWS<br />
Everything we do at <strong>REINSW</strong> is with<br />
our members in mind and our in-house<br />
training is the perfect example of this.<br />
We often hear agency principals and<br />
office managers say that they’d like to<br />
send their team to one of our classroom<br />
courses, but they just can’t afford to have<br />
their entire team out of the office at the<br />
same time.<br />
<strong>REINSW</strong>’s in-house training can solve<br />
the problem. Our trainers can visit your<br />
office, or a location of your choice, when<br />
you want.<br />
In-house training is customised to<br />
your agency’s needs – so no matter what<br />
you and your team would like to learn<br />
or improve on, we can tailor a session<br />
to meet your requirements. It’s also<br />
available in different combinations, from<br />
an all-in-one CPD session to a series of<br />
workshops spread over several months.<br />
Not every member of your team will<br />
have the same level of knowledge, so one<br />
of the benefits of in-house training is that<br />
everyone can increase their knowledge<br />
to the same level. This way, you can be<br />
100 per cent certain that everyone is<br />
working in the same compliant way.<br />
People also feel far more comfortable<br />
asking questions in front of their<br />
colleagues that they would never ask<br />
in a standard classroom environment.<br />
Benefits of in-house training<br />
• Choose a time that is convenient for<br />
you and your team<br />
We chose <strong>REINSW</strong>’s<br />
in-house training because<br />
we thought it was important<br />
to be aligned and in<br />
partnership with the peak<br />
industry body in real estate.<br />
The main benefit we found<br />
was that it was specific<br />
to our team’s needs, more<br />
personalised and allowed<br />
us to ask more questions<br />
which helped ensure that<br />
the results of the training<br />
were maximised.<br />
The quality of the training<br />
was excellent and the trainers<br />
were very skilled, friendly<br />
and informative. We will<br />
continue to use in-house<br />
training every year.<br />
SUZIE HAMILTON-FLANAGAN<br />
Head of Property Management<br />
at BresicWhitney<br />
• Save time and money by having your<br />
team trained together in one place<br />
• Choose a training program tailored<br />
to meet your specific requirements<br />
• Ask industry-related questions and<br />
discuss confidential issues specific<br />
to your agency<br />
• Ensure your team comply with their<br />
CPD requirements.<br />
What in-house training<br />
can be delivered?<br />
• Complete CPD training for agency<br />
principals, salespeople, property<br />
managers and more<br />
• Ongoing professional development<br />
training to increase staff productivity<br />
• Customer service training for<br />
agents, frontline and administrative<br />
personnel<br />
• Certificate of Registration Course<br />
for different areas of practice<br />
• Real Estate Licence.<br />
More information<br />
For a quote or to request in-house<br />
training, please contact <strong>REINSW</strong><br />
Training by calling (02) 9264 2343<br />
or emailing training@reinsw.com.au<br />
DANIELLE ANDREWS<br />
is the <strong>REINSW</strong> Education<br />
& Training Manager.<br />
38 / REAL ESTATE JOURNAL / <strong>Jan</strong>–<strong>Feb</strong> <strong>2017</strong>
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