LLA Online Brochure 2018
LLA's Online Brochure for 2018.
LLA's Online Brochure for 2018.
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Management<br />
Management Courses<br />
Designed for Team Leaders and Supervisors through to those in strategic management<br />
positions. Management can also be studied as part of a CILT qualification.<br />
<strong>LLA</strong> People and Performance Management – Ideal for existing and prospective<br />
Supervisors and First-Line Managers.<br />
<strong>LLA</strong> Teamwork and Motivation – Intended for Managers and Supervisors in charge of a<br />
team who are looking to improve their management and leadership skills.<br />
<strong>LLA</strong> Project Management – Suitable for existing and prospective Supervisors and First-<br />
Line managers working in Project Management.<br />
Personal<br />
Skills<br />
Personal Skills Courses<br />
Our Personal Skills courses are designed for those looking to improve their skills in<br />
responding to customers and those wanting to develop their own soft skills.<br />
<strong>LLA</strong> Personal Skills– Subjects include Leadership Skills, Time Management,<br />
Communication Skills, Managing Change and Problem Solving.<br />
<strong>LLA</strong> Customer Service – For individuals and teams involved in day-to day customer service<br />
within the supply chain and organisations looking to improve their standards of customer<br />
service. Available at intermediate and advanced levels.<br />
<strong>LLA</strong> Safety Awareness – Designed to improve safety awareness in your Organisation.<br />
Topics available are Fork Lift Truck, Fire Safety, Safe Manual Handling and Warehouse<br />
Awareness.<br />
11<br />
12
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