WittyCommerce-Presentation-latest

E-COMMERCE STRATEGIES AND PROCESSES
Not every company needs the same e-commerce strategy.
That’s why we create individual strategies tailored by your
potential and existing concept. We know that success only
comes if the internal and external company processes are
tuned into the strategy. That is why we create a holistic
approach that takes all relevant factors into account with
our following services:
Process Evaluation:
• Product data/contents
• Customer data
• Order data
• Definition and development of e-commerce processes
• Marketing
• Comparison of should/is e-commerce processes
• Process optimization with project connection
• Returns/customer service
Strategy Development:
• Development of individual e-commerce strategies.
• Discovering potential improvement in existing strategies.
• Base concept drafting.
• Incorporation of targeting, corporate identity and corporate design. (CI, CD)
• Platform details. (basic structure, roles and rights, USP etc.)
• Recommendations for action for B2C, B2B, multichannel and mobile e-commerce.
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