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CHE As Sete Bicas CRL, Matosinhos - ICA Housing

CHE As Sete Bicas CRL, Matosinhos - ICA Housing

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86<br />

This clearly shows the co-operative’s concern for meeting members’ needs. If,<br />

in the beginning, people become co-operative members to have access to a nice<br />

home, later they do so to have access to our Childhood Centres, benefiting from<br />

special conditions. At present the number of children in our Childhood facilities<br />

is 84.<br />

The moment of the inscription in the co-operative is the first signal of relationship<br />

with the co-operative. From then, a whole process of mutual approach and<br />

human ties arises. But if the support in the first years of life is so important, it is<br />

also very important several years later when our members get old. The cooperative<br />

is fully aware of the development of the age pyramid and tries to develop<br />

solutions for our ageing society. At this moment, we are promoting the<br />

construction of a building composed of dwellings and equipment for the elderly.<br />

It will be completed in the first semester of 2008. This equipment will be managed<br />

together with CIVAS Childhood, Elderly and Social Action Centre of Senhora<br />

da Hora.<br />

Concern for Community<br />

This organisation carries on a work of “pure solidarity” in the community. The<br />

experience of this organisation in support of the elderly will be optimised in the<br />

management of the new equipment. This will have individual, couple and double<br />

bedrooms, laundry, leisure area, sitting room, hairdresser – a complete range<br />

of services aimed to serve future users. Childhood and Elderly Support are, in<br />

fact, two important services assured by the co-operative and they contribute a lot<br />

for families’ development and well-being.<br />

We believe that this wide range of activities presents the necessary solutions for<br />

co-operative members of <strong>Sete</strong> <strong>Bicas</strong> who meet, in the co-operative, the way to<br />

achieve their purposes along heir life. At the same time, <strong>Sete</strong> <strong>Bicas</strong> is adopting<br />

such a proactive profile that Society perceives our Co-operative as a serious<br />

agent in the pursuit of the Communities’ well-being.<br />

IV. Best Practice regarding the application of co-operative<br />

principles<br />

Members’ rights<br />

Measures are taken to encourage active participation of members through providing<br />

full information by print and electronic media, reception desk, advice,<br />

quarterly magazine, quarterly up-dated web site, periodical publication of<br />

documents, presentation of model dwellings and housing delivery services. Surveys<br />

are conducted by a questionnaire to measure the degree of member satisfaction.

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