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Our Store Policies<br />
Ordering Options:<br />
Website: Canada: www.assamteacompany.ca I United States: www.assamteacompany.us<br />
• The entire website (not just the payment section) is secured by 256-bit encryption.<br />
• We don't store credit card details on our website,<br />
Phone: 1-800-924-7295 I local: 604-568-8695 (9:00 a.m. to 5:00 p.m. PST) Monday through Friday.<br />
Fax: If you want to order via fax, please write up your order clearly and fax it to 1-800-924-7295.<br />
Email: sales©assamteacompany.com . Please do not email credit card number.<br />
Mail: Please note that mail orders are only shipped after your check or money order has cleared.<br />
Send your mail order to: <strong>Assam</strong> <strong>Tea</strong> <strong>Co</strong>mpany<br />
Order Minimum S Payment Details:<br />
Minimum order value is $19.95 plus $3.95 flat-rate shipping,<br />
Prices are in CAD for Canadian buyers 8 USD for American buyers,<br />
We accept Visa, MasterCard 8 Discover in the United States.<br />
We accept American Express, Visa, MasterCard 8 Diner's Club in Canada<br />
We accept business checks, paypal and EFT payment options,<br />
Returned checks are subject to a $40.00 fee.<br />
We accept personal checks and money orders but do not offer COD as<br />
payment options.<br />
Prices are subject to change without notice.<br />
Shipping Options:<br />
6911 Russell Avenue,<br />
Burnaby, BC V5J 4R8<br />
Canada<br />
Standard shipping is $3.95/order flat for all orders.<br />
All orders are shipped via UPS Ground or Purolator Ground.<br />
We ship most orders<br />
the same day!<br />
If you want to have your order shipped via Overnight, Expedited, Second Day or Third Day Air, please<br />
contact us for a quick quote.<br />
Tracking numbers are automatically emailed to buyers.<br />
Orders are shipped within 24 to 48 hours (except on weekends and holidays),<br />
Orders should arrive at your location within 3 to 8 business days.<br />
Local clients can schedule to pickup from our facility.<br />
18<br />
ASSAM TEA COMPANY TO. FREE: 1-800-924-7295 FALL/WINTER <strong>2011</strong>