Ferries & Ports

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Total Quality Assurance & Food Safety The Quality Assurance Department has the vital mission of dealing with various aspects of quality and safety standards. This means assuring that all the specific operational standards are followed and that the food safety programmes (HACCP and USPH) are strictly applied. Moreover, we comply with all the major internationally required standards, guidelines and operative practices, and our Corporate Quality System Management is ISO 9001:2000 certified. 12 Ligabue catering service quality is the result of the continuous monitoring of each phase in the production of the service provided to the customer: - our privileged partnerships with national and international food suppliers - the maximum logistic efficiency - the study and planning of on board catering offers - the training given to on-board personnel - the on-line management of all activities: recipes, storeroom stock, revenues - the flexibility of the offer suited to the type passenger - the extreme attention dedicated to the development of new onboard revenue generators
Purchasing and Logistics Our procurement and logistics organisation has considerable, wideranging experience in procuring and supplying goods wherever our operations are located. We always seek top quality food products and regularly conduct market research to update our supplies or to meet specific customer requirements. Thanks to a worldwide network of port facilities, the Logistics Area is in a position to ensure the best products are delivered on time and in the most efficient and professional way. 13
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