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A Guide to Prospecting with Programmatic Advertising

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ADVERTISE<br />

A <strong>Guide</strong> <strong>to</strong><br />

<strong>Prospecting</strong> <strong>with</strong><br />

<strong>Programmatic</strong><br />

<strong>Advertising</strong><br />

How <strong>to</strong> take advantage of<br />

programmatic-powered prospecting


ADVERTISE<br />

What’s Inside<br />

4<br />

6<br />

10<br />

14<br />

THE MODERN<br />

MARKETER’S<br />

FUNNEL<br />

PROGRAMMATIC<br />

BUYING<br />

HOW TO<br />

MEASURE<br />

PERFORMANCE<br />

CONCLUSION


ADVERTISE<br />

Introduction<br />

The challenge for marketers over the past hundred years hasn’t changed: <strong>to</strong> find new cus<strong>to</strong>mers<br />

<strong>to</strong> fill the funnel through various advertising channels. It’s now much easier <strong>to</strong> do that in <strong>to</strong>day’s<br />

real-time advertising ecosystem, as marketers are armed <strong>with</strong> new technology and innovation <strong>to</strong><br />

help au<strong>to</strong>mate this process.<br />

The introduction of the ad exchange and programmatic buying—the au<strong>to</strong>mation of buying and<br />

selling online ads—has revolutionized the way marketers scale their companies for growth. Keep<br />

reading <strong>to</strong> understand how <strong>to</strong> take advantage of programmatic-powered prospecting.


ADVERTISE<br />

THE MODERN<br />

MARKETER’S<br />

FUNNEL<br />

Marketers have<br />

<strong>to</strong> incorporate<br />

prospecting <strong>to</strong><br />

scale their<br />

businesses online.


ADVERTISE<br />

THE MODERN<br />

MARKETER’S<br />

FUNNEL<br />

From the onset of traditional advertising,<br />

companies have been following a similar<br />

marketing funnel <strong>to</strong> grow a successful<br />

business. It goes like this: drive awareness<br />

of your business, convince someone <strong>to</strong><br />

consider purchasing and eventually get<br />

them <strong>to</strong> take that action. We call these<br />

phases awareness, consideration and<br />

purchase (or conversion).<br />

In the big picture of direct response display<br />

advertising, however, we often simplify the<br />

marketing funnel <strong>to</strong> focus on upper funnel<br />

and lower funnel efforts or, technically<br />

speaking, prospecting and retargeting.<br />

Both prospecting and retargeting are<br />

important <strong>to</strong> fuel the funnel. Retargeting<br />

is effective since a site visit is one of<br />

the strongest signals <strong>to</strong> show intent of<br />

converting, but it can be limited if no one is<br />

filling the <strong>to</strong>p of the funnel.<br />

The fact is, marketers have <strong>to</strong><br />

incorporate prospecting <strong>to</strong> scale their<br />

businesses online.<br />

© 2016 Quantcast<br />

5


ADVERTISE<br />

PROGRAMMATIC<br />

BUYING<br />

The way we<br />

measure and model<br />

data allows us <strong>to</strong><br />

understand not only<br />

who the audiences<br />

are online, but who’s<br />

actually buying.


ADVERTISE<br />

PROGRAMMATIC<br />

BUYING<br />

<strong>Prospecting</strong> is clearly not a new tactic,<br />

but how we prospect has changed as the<br />

industry has evolved. Originally, marketers<br />

used more broad, segment-based<br />

tactics, leveraging endemic sites, broad<br />

demographics and/or behavioral signals<br />

<strong>to</strong> find prospective cus<strong>to</strong>mers where they<br />

thought they lived. These efforts work well<br />

for brand awareness but resulted in wasted<br />

dollars and impressions for direct response<br />

campaigns, where marketers are looking <strong>to</strong><br />

drive a certain number of conversions.<br />

The way we measure and model data<br />

allows us <strong>to</strong> understand not only who the<br />

audiences are online, but who’s actually<br />

buying—who’s in-market and when.<br />

Many media partners in the space, like<br />

Quantcast, do this by observing the signals<br />

coming from anonymous cookies. And <strong>with</strong><br />

machine learning, they can detect patterns<br />

above and beyond what a single person<br />

could observe and make very educated<br />

guesses, <strong>with</strong>out fac<strong>to</strong>ring in any personally<br />

identifiable information.<br />

Fast-forward <strong>to</strong> <strong>to</strong>day and advertisers have<br />

much more working in their favor. As an<br />

industry we have an unprecedented ability<br />

<strong>to</strong> directly measure individual <strong>to</strong>uchpoints<br />

in marketing and optimize in real time <strong>to</strong><br />

what’s working the best as the campaign is<br />

still running.<br />

We also have an unprecedented number of<br />

<strong>to</strong>uchpoints <strong>to</strong> get in front of people and<br />

have an impact on potential prospects.<br />

Whether you’re talking about an individual<br />

content publisher or social media platforms,<br />

there are many, many places for marketers<br />

<strong>to</strong> reach their audiences online.<br />

© 2016 Quantcast<br />

7


ADVERTISE<br />

PROGRAMMATIC<br />

BUYING<br />

The Rise of Real-time Bidding<br />

With the rise of big data and real-time<br />

bidding (RTB), prospecting is more targeted<br />

and scalable than ever before. RTB, the<br />

method of programmatic buying done in a<br />

real-time auction, lets advertisers buy ads<br />

in the milliseconds from the time someone<br />

enters a site’s web address in a browser<br />

<strong>to</strong> the moment the page loads. It’s a fastmoving<br />

marketplace that’s changing the<br />

face of our industry.<br />

PROGRAMMATIC DIGITAL DISPLAY<br />

AD SPENDING 2016/2017<br />

$21.55<br />

BILLION<br />

67%<br />

In 2016, US programmatic digital display ad<br />

spending will reach $21.55 billion, accounting for<br />

67% of <strong>to</strong>tal display ad spend.<br />

With programmatic buying, targeting is<br />

based on the actual path <strong>to</strong> purchase of an<br />

advertiser’s converters and accounts for<br />

seemingly minute and nonlinear behavior.<br />

It also provides a real-time feedback loop <strong>to</strong><br />

optimize media across the purchase cycle.<br />

$26.78<br />

BILLION<br />

By 2017, it will account for $26.78 billion, or 72%.<br />

Source: eMarketer, 2016<br />

72%<br />

© 2016 Quantcast<br />

8


ADVERTISE<br />

PROGRAMMATIC<br />

BUYING<br />

Ingredients for <strong>Prospecting</strong><br />

<strong>with</strong> <strong>Programmatic</strong><br />

To prospect <strong>with</strong> RTB you’ll need data—a<br />

lot of it. There are countless data sources<br />

that advertisers can use for targeting<br />

consumers, but not all data sources are<br />

created equal. Few data sources are large<br />

enough on their own <strong>to</strong> provide meaningful<br />

targeting insights, so they are often<br />

combined in order <strong>to</strong> reach scale.<br />

A lack of freshness or data integrity can<br />

lead <strong>to</strong> data gaps, data inconsistencies<br />

and flawed targeting models. And finally,<br />

you’ll need an integrated technology that<br />

processes, analyzes and takes action on the<br />

data in real time—or machine learning—<strong>to</strong><br />

feed the real-time bidding process.<br />

You also want freshness, since data can<br />

be out of date even before it reaches an<br />

advertiser. Fresh data gives you an accurate<br />

picture of where your cus<strong>to</strong>mers are in the<br />

purchase cycle. If your average cus<strong>to</strong>mer<br />

takes four days <strong>to</strong> make a purchase on<br />

your website and your cookies are a week<br />

old, you miss the entire purchase cycle<br />

for that cus<strong>to</strong>mer and, as a result, the real<br />

opportunity <strong>to</strong> influence their path<br />

<strong>to</strong> purchase.<br />

© 2016 Quantcast<br />

9


ADVERTISE<br />

HOW TO<br />

MEASURE<br />

PERFORMANCE<br />

Once you know<br />

how your upper<br />

funnel advertising<br />

is performing, it can<br />

help you inform your<br />

full-funnel strategy.


ADVERTISE<br />

HOW TO<br />

MEASURE<br />

PERFORMANCE<br />

The Consumer’s<br />

Path <strong>to</strong> Conversion<br />

No individual path is the same, but there is<br />

a clear point of delineation <strong>to</strong> separate the<br />

data from the upper and lower phase—the<br />

first website visit.<br />

By incorporating the first site visit as a point<br />

of measurement, marketers have the ability<br />

<strong>to</strong> definitively distinguish between ads that<br />

were served as prospecting or retargeting.<br />

We also know how many ads were being<br />

delivered in each phase by every vendor<br />

on a marketing plan and how effective<br />

each partner is at prospecting new visi<strong>to</strong>rs<br />

<strong>to</strong> the site that eventually convert. This<br />

measurement methodology not only<br />

gives insight in<strong>to</strong> the true prospecting<br />

and retargeting, but it also shifts your<br />

partners from a competitive relationship<br />

<strong>to</strong> a collaborative partnership between<br />

the two efforts.<br />

This is how you properly balance your funnel<br />

and create an inclusive partnership between<br />

the two distinct marketing tactics.<br />

© 2016 Quantcast<br />

11


ADVERTISE<br />

HOW TO<br />

MEASURE<br />

PERFORMANCE<br />

Checklist for<br />

Effective <strong>Prospecting</strong><br />

Along <strong>with</strong> the first site visit, there are other<br />

metrics or questions that will help you finetune<br />

campaigns for success. Here are four<br />

important questions <strong>to</strong> ask when evaluating<br />

your prospecting campaigns:<br />

Are you fac<strong>to</strong>ring in site visits? This provides critical insights on how your<br />

cus<strong>to</strong>mers engage along the path <strong>to</strong> conversion. You’ll want <strong>to</strong> take a look at the<br />

entire cus<strong>to</strong>mer journey from the initial site visit <strong>to</strong> the conversion event.<br />

Are you reaching new targets? Expanding your audience is important for driving<br />

incremental conversions <strong>to</strong> ultimately grow your business. You can get this by<br />

measuring the percentage of new people reached.<br />

Are you reaching the right prospects? Measuring how many of the new prospects<br />

reached your site will show you how effective your targeting is.<br />

Are you prospecting qualified leads, or did they actually convert? With the<br />

conversion rate of visi<strong>to</strong>rs <strong>to</strong> converters, you’ll be able <strong>to</strong> measure if your partners<br />

are adequately qualifying your prospects.<br />

© 2016 Quantcast<br />

12


ADVERTISE<br />

HOW TO<br />

MEASURE<br />

PERFORMANCE<br />

<strong>Prospecting</strong> Case Study:<br />

KQED Uses <strong>Prospecting</strong> <strong>to</strong><br />

Generate New Donors<br />

KQED is one of the largest public media<br />

organizations in the United States, providing<br />

television, radio, interactive and education<br />

services <strong>to</strong> Northern California.<br />

In order <strong>to</strong> attract new members and<br />

increase online donations, reducing its<br />

dependence on costly radio and on-air<br />

pledge drives, KQED made a strategic<br />

move in<strong>to</strong> display advertising as a lowcost,<br />

year-round marketing initiative. After<br />

creating a unique audience profile of KQED’s<br />

ideal donor matched against Quantcast’s<br />

real-time view of the web, its targeted ad<br />

delivery yielded impressive results.<br />

Results<br />

• 50% of display donors were new members<br />

<strong>to</strong> KQED’s database, a much higher rate<br />

than any other tactic had driven before.<br />

• Improved response rates from traditional<br />

and radio advertising when supplemented<br />

<strong>with</strong> real-time display.<br />

• 7:1 return on ad spend.<br />

© 2016 Quantcast<br />

13


ADVERTISE<br />

CONCLUSION<br />

<strong>Prospecting</strong> through programmatic buying and real-time bidding can have a huge impact on<br />

scaling your marketing efforts and filling the <strong>to</strong>p of the funnel. Reaching the right people isn’t<br />

enough in <strong>to</strong>day’s media landscape since consumer behaviors shift so quickly; advertisers need<br />

<strong>to</strong> find and target their audience at exactly the right time.<br />

The challenge is in accurately measuring prospecting separately from retargeting and making<br />

educated decisions <strong>to</strong> allocate budget <strong>to</strong> each tactic. Recognizing and understanding the<br />

value of the site visit <strong>to</strong> optimize media tactics is an important step in this process. Quantcast<br />

incorporates the site visit in<strong>to</strong> our comprehensive <strong>Prospecting</strong> Insights report, which includes<br />

several key metrics around the value of the cus<strong>to</strong>mer journey.


ADVERTISE<br />

About Quantcast<br />

Quantcast processes real-time data at the intersection of commerce and culture, providing useful,<br />

actionable insights for brands and publishers. Through Quantcast Measure, we have unlocked the<br />

data generated by millions of digital destinations, helping publishers and crea<strong>to</strong>rs understand and<br />

grow their businesses in ways never before possible. With Quantcast Advertise, adaptive modeling<br />

and intelligent machines are utilized <strong>to</strong> help thousands of marketers around the world find and<br />

interact <strong>with</strong> cus<strong>to</strong>mers anywhere they connect <strong>to</strong> the digital world. Our more than 600 employees<br />

are driven by the potential for big data <strong>to</strong> radically improve everyone’s connected experiences and<br />

transform the way we all make sense of the world.<br />

To learn more about Quantcast’s display<br />

advertising solutions, contact us at<br />

inquiries@quantcast.com.

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