Property Management - HWBC

Property Management

Brendan Egan
Director - HWBC Property Management
M.R.I.C.S., M.I.A.V.I., A.C.I. Arb.
Ongoing and dedicated
management of your
property, from start to
finish...
Introduction
HWBC recognise that managing property is
more than collecting rents and maintenance.
We believe it is about actively listening and
understanding the needs and expectations
of owners and occupiers.
We believe that successful property
management is a proactive, creative service
and process which can add value.
We now manage a portfolio valued in excess
of €1b with an annual rent roll of €55m and an
annual service charge expenditure of over €10m.
We act on behalf of a prestigious range of clients
including Pension Funds, Financial Institutions,
Property Companies and Private Investors.
Our current portfolio includes offices, shopping
centres, retail parks, high street shops and
increasingly, mixed use developments.
We value our current clients and look forward
to building new relationships as we continue to
expand our Property Management Department.
We have a highly trained and experienced team
of property management professionals backed
up by specialist accounting, marketing and
research personnel.
In addition, we work closely with our agency and
development colleagues with a view to exploiting
asset management opportunities that can add
value to your property.
Rest assured, we can rise to any property
management challenge that’s presented to us.
If you think we can be of service or add value
to your property holdings, we look forward to
hearing from you.
Brendan Egan
Director - HWBC Property Management
June 2008

WHIlE cIrcuMSTaNcES May cHaNgE frOM TIME TO TIME...
HONEST
HWBC do what we say, we don’t
make promises we can’t keep.
POSITIVE
If it can be done, we will find
a way to do it.
cOMMuNIcaTIVE
...Our guIdINg ValuES rEMaIN THE SaME:
We provide timely, honest advice
even if it may not be what people
believe they want to hear.
PaSSIONaTE
We believe that to be successful
we need to care about what we do.
dIlIgENT
We work hard and always strive
to get it right.
lOyal
HWBC value our relationships
with clients, stakeholders,
suppliers, advisers and partners
and we prioritise long term,
sustainable success.
HWBc Property Management

The Harcourt Building,
Dublin 2
Property Management
Size: 56,083 sq.ft
Tenants: Ernst & Young, Investec,
Mellon Bank of NY
The chq Building,
Dublin Docklands, Dublin 1
Size: 155,000 sq.ft
Tenants: Meadows & Byrne,
Henry Jermyn, Fitzpatrick Shoes
29-30 Dawson Street,
Dublin 2
Size: 6,500 sq.ft
Tenants: Thomas Pink,
Singapore Airlines
Stillorgan Shopping Centre,
Co. Dublin
Size: 147,276 sq.ft
Tenants: Tesco Ireland,
Dunnes Stores

Harbour Square, Dun Laoghaire,
Co. Dublin
Size: 188,000 sq.ft
Tenants: Dun Laoghaire Harbour
Company, Dun Laoghaire Rathdown
County Council
Merrion Hall, Sandymount,
Co. Dublin
Size: 53,500 sq.ft
Tenant: Enterprise Ireland
Various Blocks, Eastpoint
Business Park, Dublin 3
Size: 55,000 sq.ft
Tenants: Sun Micro Systems, Eircom
21-22 Grafton Street, Dublin 2
Size: 7,400 sq.ft
Tenants: Hickeys Pharmacy,
Fields Jewellers
Property Management
HWBC’s expertise and services are
available for developments from an
embryonic stage through to mature
income producing multi-let and mixed
use investments.
Rent collection and service charge
administration.
Management consultancy from
project design to occupation.
Arrangement of all insurance
and health and safety matters
for owners/occupiers.
Advice on the practical application
of commercial property lease law.
Inspections to ensure obligations
are being adhered to rigidly.
Rent Reviews, Lease Renewals,
Assignments & Sub Lettings.
Arrangement of Licence for Works.
Arrangement and supervision
of building service contracts
and planned maintenance
programmes.
Facilities Management.
HWBc Property Management

Property Portfolio Management
Cumberland House, Dublin 2
Size: 110,000 sq.ft
Tenants: Eircom,
Fingal County Council
27-29 Lower Pembroke Street,
Dublin 2
Size: 6,850 sq.ft
Tenants: Louis Copeland, Print Bureau
The Lafayette Building, D’Olier Street,
Dublin 2
Size: 29,200 sq.ft
Tenants: Irish Blood Transfusion Services, Redz
Blackrock Hall,
Co. Dublin
Size: 128,000 sq.ft
Tenants: AIG, Eagle Star
Charlemont Place,
Dublin 2
Size: 62,000 sq.ft
Tenants: ACC Bank, Rabobank

HWBC is highly successful in the
niche market of property portfolio
management. Our hard work and
detailed analysis of the performance
of individual portfolios has received
the recognition of Institutions,
Pension Funds, Property Companies,
Developers and Investors with both
large and small holdings.
This has been developed in
conjunction with our other
departments, who have an
established reputation in all
aspects of commercial property.
Investment
Retail
Offices
Development Land & Industrial
Professional Services & Valuations
Marketing & Research
The Malting Tower,
Grand Canal Street, Dublin 2
Size: 6,000 sq.ft
Tenants: Bridge Bar & Grill,
KMS Commercial
Property Portfolio Management
Grattan House, Lower Mount
Street, Dublin 2
Size: 16,250 sq.ft
Tenants: Revenue Commissioners,
The Irish Dairy Board
Earlsfort Centre, Dublin 2
Size: 316,000 sq.ft
Tenants: Arthur Cox Solicitors,
O’Donnell Sweeny Solicitors, Conrad
Hotel, DTZ Sherry Fitzgerald
48 Grafton Street,
Dublin 2
Size: 4,625 sq.ft
Tenant: Vodafone
HWBc Property Management

Brendan Egan
Director
M.R.I.C.S., M.I.A.V.I.,
A.C.I. Arb.
Property Management Team
Joe Mahon
Director
B.Comm, MIPFMA
Julie O’Rourke
Accounts Manager
MIATI
Stephen Hale
Property Manager
MIPFMA
Ongoing and
dedicated
management
of your
property,
from start to
finish...

Declan
Power
Head of
Marketing
John
Whooley
Financial
Controller
Edward
Kearns
Head of
Research
Agnieszka
Orlowska
Support
Services
Ruth
Draper
Support
Services
Sarah Quinn
Property Manager
B.Sc (Surv)
Johnny McPhillips
Property Manager
B.Sc (Hons) Est Mgmt.
Property Management Team
Kathy Harkin
Property Manager
B.Sc (Surv)
Maureen Curran
Accounts Manager
HWBc Property Management

Property accounting Services
Financial and administrative expertise
is essential for all investments to
ensure that anticipated income and
expenditure is demanded, paid and
accounted for.
This is particularly true of property
investments where so many variables
can impact on income flow.
We operate a dedicated credit
control team who ensure prompt
payment of all monetary obligations
due from tenants.
ECS Accounts Management
Software – to deliver up-to-date
information to clients
Rent Collection & Administration
Insurance Administration
Service Charge Administration
Management Company Advice
Westin Hotel,
College Street, Dublin 2
Size: 250,000 sq.ft
Tenant: Westin Hotel Group
Childers Road Retail Park, Limerick
Size: 255,500 sq.ft
Tenants: Dunnes Stores, Next,
Argos, Heatons
City East Retail Park, Limerick
Size: 154,404 sq.ft
Tenants: B&Q, Harvey Norman,
Instore
The Warehouse Building,
Barrow Street, Dublin 4
Size: 21,600 sq.ft
Tenant: Treasury Holdings

The HWBC Property Management
Department has established a
reputation for providing sound
advice on the legal and service
charge structure for mixed use
developments.
The development and future
success of mixed use schemes is a
complicated and challenging process.
HWBC recognises the necessity
of a considered approach to its
management by having available the
experience of both commercial and
residential managers who combine
to provide this specialisation.
We believe we are the only agency
to have geared up in this fashion and
our existing clients have welcomed
this expansion of services to provide
a one stop shop for the management
of mixed use schemes. This unique
service has involved HWBC in some
of the most ambitious schemes in the
country, including Spencer Dock and
Smithfield Market (right).
Shamrock Plaza, Carlow
(Under Construction)
Size: 102,000 sq.ft
Tenant: Bank of Ireland
Maritana Gate, Waterford
Size: 130,000 sq.ft
Tenants: Anglo Irish Bank, Waterford
City Council, Monaco Consultants
Smithfield Market, Dublin 7
Size: 316,000 sq.ft
Tenants: Choice Hotels, Thomas Reads, Lighthouse
Cinema, Dublin City Council, Dept. of Justice
Mixed use
HWBc Property Management

Our Facilities Management Service
enables occupiers to focus on their
core business activities by acting
on their behalf in setting up and
managing third party contracts across
a comprehensive range of support
services tailored to their exact needs.
0
Building Fabric Maintenance
Mechanical & Electrical
Maintenance
Planned Preventative Maintenance
Cleaning Services
Security & Reception Services
Health & Safety Systems
Environmental Monitoring
Relocation Services
Financial Administration
Energy Management
Fire & Life Systems
facilities Management
Four Lakes Retail Park,
Carlow
Size: 108,000 sq.ft
Tenant: Homebase
Tyrellstown Town Centre, Dublin 15
Size: 148,000 sq.ft
Tenants: Superquinn, Lidl,
Permanent TSB
1-2 College Green,
Dublin 2
Size: 2,700 sq.ft
Tenant: Starbucks Coffee

Our marketing specialists possess
the knowledge and systems to ensure
clients and their assets are best
showcased at all times.
Research
Reporting
Evaluation & Analysis
Advertising
Public Relations
Events
Marketing Campaigns
Stillorgan Shopping Centre
Marketing Campaign 2008/09
On Site Signage
Marketing
Dublin Office Market Review 2007
Market Outlook 2008
January 2008
Dublin Office Market Review 2007
Market Outlook 2008
January 2008
Dublin Office Market Review 2007
Market Outlook 2008
January 2008
Take up of office space in Dublin has reached record levels
for the second year running. Total take up for the year at
280,741 sq.m surpassed the previous highest figure of
234,276 sq.m set in 2006. Overall market activity was
boosted by a number of large transactions signed during the
year as the banking, finance and professional services sector
again dominated take up figures. The services sector is now
the driving force in the Irish economy regarding job and
wealth creation and of vital importance to fuelling demand
for office property in Dublin.
Take up of office space in Dublin has reached record levels
for the second year running. Total take up for the year at
280,741 sq.m surpassed the previous highest figure of
234,276 sq.m set in 2006. Overall market activity was
boosted by a number of large transactions signed during the
year as the banking, finance and professional services sector
again dominated take up figures. The services sector is now
the driving force in the Irish economy regarding job and
wealth creation and of vital importance to fuelling demand
for office property in Dublin.
Take up of office space in Dublin has reached record levels
for the second year running. Total take up for the year at
280,741 sq.m surpassed the previous highest figure of
234,276 sq.m set in 2006. Overall market activity was
boosted by a number of large transactions signed during the
year as the banking, finance and professional services sector
again dominated take up figures. The services sector is now
the driving force in the Irish economy regarding job and
wealth creation and of vital importance to fuelling demand
for office property in Dublin.
Despite the record levels of take up the overall vacancy rate
has risen to 12.21% of total stock up from 10.56% at the end
of 2006. This is mainly due to a high volume of completions
during 2007 adding space to the market where buildings
were not pre let before reaching completion. Significant
schemes at 3 Spencer Dock, Riverside 4 and Elm Park,
Merrion Road all added to the available space which rose to
359,577 sq.m at the end of December up from 289,636 sq.m
at the end of 2006. The net absorption figures are also
affected by large occupiers such as Price Waterhouse
Coopers and MOP Solicitors relocating to new buildings and
leaving their old space available to re-let.
Despite the record levels of take up the overall vacancy rate
has risen to 12.21% of total stock up from 10.56% at the end
of 2006. This is mainly due to a high volume of completions
during 2007 adding space to the market where buildings
were not pre let before reaching completion. Significant
schemes at 3 Spencer Dock, Riverside 4 and Elm Park,
Merrion Road all added to the available space which rose to
359,577 sq.m at the end of December up from 289,636 sq.m
at the end of 2006. The net absorption figures are also
affected by large occupiers such as Price Waterhouse
Coopers and MOP Solicitors relocating to new buildings and
leaving their old space available to re-let.
Market Activity
Despite the record levels of take up the overall vacancy rate
has risen to 12.21% of total stock up from 10.56% at the end
of 2006. This is mainly due to a high volume of completions
during 2007 adding space to the market where buildings
were not pre let before reaching completion. Significant
schemes at 3 Spencer Dock, Riverside 4 and Elm Park,
Merrion Road all added to the available space which rose to
359,577 sq.m at the end of December up from 289,636 sq.m
at the end of 2006. The net absorption figures are also
affected by large occupiers such as Price Waterhouse
Coopers and MOP Solicitors relocating to new buildings and
leaving their old space available to re-let.
Market Activity
Market Activity
Record levels of office take up were achieved during 2007
despite difficulties in other domestic markets such as
housing and equities. Rising interest rates and therefore
Event Sponsorship Event Management Research
Record levels of office take up were achieved during 2007
despite difficulties in other domestic markets such as
housing and equities. Rising interest rates and therefore
Record levels of office take up were achieved during 2007
despite difficulties in other domestic markets such as
housing and equities. Rising interest rates and therefore
MARKET STATISTICS (DECEMBER 2007)
Take Up 280,741 sq.m
Vacancy Rate 12.21%
Available Space 359,577 sq.m
Total Office Stock 2,945,813 sq m
Completions 2007 200,898 sq.m
Under Construction (Dec 2007)
Mill Court, Dublin 8
New own door office units for sale from plans
100 – 5,000 sq.m
TOP 10 OFFICE DEALS 2007 Size Tenant
01
02
03
04
05
06
07
08
09
Brookes Thomas site, North Docks, Dublin 1. 20,500 sq.m Anglo Irish Bank
Carroll Transport site, South Docks, Dublin 2. 15,794 sq.m State Street Bank
Grand Canal Square, South Docks, Dublin 2. 12,077 sq.m William Fry Solicitors
Cherrywood Business Park, Co. Dublin. 10,591 sq.m Bank of Scotland
HQ2 Elm Park, Merrion Road, Dublin 4. 9,322 sq.m Allianz
Block 3 Dundrum Town Centre, Dublin 14. 6,200 sq.m Royal and Sun Alliance
1 Grand Canal Square, South Docks, Dublin 2. 5,901 sq.m HSBC
Watermarque, South Lotts Road, Dublin 4. 5,574 sq.m Pfizer
362,652 sq.m
HWBc Property Management
10
MARKET STATISTICS (DECEMBER 2007)
Take Up 280,741 sq.m
Vacancy Rate 12.21%
Available Space 359,577 sq.m
Total Office Stock 2,945,813 sq m
Completions 2007 200,898 sq.m
Under Construction (Dec 2007)
Mill Court, Dublin 8
Arena Road, Tallaght, Dublin 24. 5,574 sq.m Bank of Ireland
Block 2 The Oval, Ballsbridge, Dublin 4. 5,558 sq.m Eirgrid
362,652 sq.m
New own door office units for sale from plans
100 – 5,000 sq.m
TOP 10 OFFICE DEALS 2007 Size Tenant
01
02
03
04
05
06
07
08
09
10
MARKET STATISTICS (DECEMBER 2007)
Take Up 280,741 sq.m
Vacancy Rate 12.21%
Available Space 359,577 sq.m
Total Office Stock 2,945,813 sq m
Completions 2007 200,898 sq.m
Under Construction (Dec 2007)
Mill Court, Dublin 8
Brookes Thomas site, North Docks, Dublin 1. 20,500 sq.m Anglo Irish Bank
Carroll Transport site, South Docks, Dublin 2. 15,794 sq.m State Street Bank
Grand Canal Square, South Docks, Dublin 2. 12,077 sq.m William Fry Solicitors
Cherrywood Business Park, Co. Dublin. 10,591 sq.m Bank of Scotland
HQ2 Elm Park, Merrion Road, Dublin 4. 9,322 sq.m Allianz
Block 3 Dundrum Town Centre, Dublin 14. 6,200 sq.m Royal and Sun Alliance
1 Grand Canal Square, South Docks, Dublin 2. 5,901 sq.m HSBC
Watermarque, South Lotts Road, Dublin 4. 5,574 sq.m Pfizer
Arena Road, Tallaght, Dublin 24. 5,574 sq.m Bank of Ireland
Block 2 The Oval, Ballsbridge, Dublin 4. 5,558 sq.m Eirgrid
362,652 sq.m
New own door office units for sale from plans
100 – 5,000 sq.m
TOP 10 OFFICE DEALS 2007 Size Tenant
01
02
03
04
05
06
07
08
09
10
Brookes Thomas site, North Docks, Dublin 1. 20,500 sq.m Anglo Irish Bank
Carroll Transport site, South Docks, Dublin 2. 15,794 sq.m State Street Bank
Grand Canal Square, South Docks, Dublin 2. 12,077 sq.m William Fry Solicitors
Cherrywood Business Park, Co. Dublin. 10,591 sq.m Bank of Scotland
HQ2 Elm Park, Merrion Road, Dublin 4. 9,322 sq.m Allianz
Block 3 Dundrum Town Centre, Dublin 14. 6,200 sq.m Royal and Sun Alliance
1 Grand Canal Square, South Docks, Dublin 2. 5,901 sq.m HSBC
Watermarque, South Lotts Road, Dublin 4. 5,574 sq.m Pfizer
Arena Road, Tallaght, Dublin 24. 5,574 sq.m Bank of Ireland
Block 2 The Oval, Ballsbridge, Dublin 4. 5,558 sq.m Eirgrid

contacts
Brendan Egan
director
T: +353 1 77 50 501
E: began@hwbc.ie
Joe Mahon
director
T: +353 1 77 50 515
E: jmahon@hwbc.ie
Julie O’rourke
accounts Manager
T: +353 1 77 50 441
E: jorourke@hwbc.ie
Maureen curran
accounts Manager
T: +353 1 77 50 517
E: mcurran@hwbc.ie
Stephen Hale
Property Manager
T: +353 1 77 50 502
E: shale@hwbc.ie
Sarah Quinn
Property Manager
T: +353 1 77 50 537
E: squinn@hwbc.ie
Kathy Harkin
Property Manager
T: +353 1 77 50 534
E: kharkin@hwbc.ie
Johnny McPhillips
Property Manager
T: +353 1 77 50 543
E: jmcphillips@hwbc.ie
declan Power
Marketing Manager
T: +353 1 77 50 540
E: dpower@hwbc.ie
John Whooley
financial controller
T: +353 1 77 50 529
E: jwhooley@hwbc.ie
agnieszka Orlowska
accounts administration
T: +353 1 77 50 542
E: aorlowska@hwbc.ie
ruth draper
accounts administration
T: +353 1 77 50 516
E: rdraper@hwbc.ie

Some of our Property
Management clients
Canada Life
Alanis Capital
Earlsfort Group
BoI Asset Management
Twinlite Developments
Markland Holdings
ACC Bank
Profile Properties
Monaco Properties
Treasury Holdings Ltd
Davy
O’Callaghan Hotels
Bennett Construction
Redquartz Smithfield
Quinlan Private
Dublin City Council
HWBc Property Management

80 Harcourt Street
Dublin 2, Ireland
T: +353 1 77 50 500
f: +353 1 77 50 577
E: info@hwbc.ie
www.hwbc.ie