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3<br />
Institute of Leadership & Management<br />
Section one:<br />
What is<br />
negotiation?<br />
This workbook will enable you to prepare<br />
for successful negotiations. It will also<br />
help you negotiate, reach agreements<br />
and build good relationships with<br />
counterparts and colleagues.<br />
Copyright © The Institute of Leadership and Management 2015. These materials may not, in whole or part, be<br />
copied, reproduced, communicated, or otherwise distributed without the prior written permission of ILM.
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