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KAY WILLIAMS<br />

STEP BY STEP GUIDE TO<br />

SELLING<br />

IN POOLE<br />

a practical guide that will reduce the stress<br />

of selling your family home


Thank you for downloading this guide from<br />

Link Homes.<br />

We hope you find it helpful.<br />

If you have any questions or comments or you<br />

would like to organise a free consultation so that we<br />

can help you sell your property quickly for the best<br />

price, then please call us on 01202 308899<br />

WWW.LINKHOMES.CO.UK


Contents<br />

1. Preparing to sell your home 3<br />

2. Useful documents and information<br />

3. What to include in the sale<br />

4. Preparing your home for sale<br />

5. Photography<br />

6. Viewings<br />

7. Agreeing a sale<br />

8. Managing your sale<br />

9. Preparing for moving day<br />

10. Contact us<br />

4<br />

6<br />

7<br />

8<br />

9<br />

10<br />

10<br />

11<br />

13<br />

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Preparing<br />

1to sell your home<br />

Get an accurate<br />

valuation?<br />

When you first decide to put your<br />

property on the market, the value of it<br />

needs to be assessed. This is important<br />

for potential buyers to have<br />

confidence in the asking price, and so<br />

that you understand how you will<br />

finance your move.<br />

Using property websites will be useful<br />

to gauge an estimation of what your<br />

home could be worth, but you will<br />

need the experience of a professional<br />

agent like us to get a more accurate<br />

and realistic assessment of its real<br />

value. At Link Homes, we are happy to<br />

provide you with a free and no obligation<br />

property appraisal.<br />

We will arrange to meet you at your<br />

property at a time that suits you.<br />

Appointments will be at your home &<br />

will typically take half an hour. During<br />

this time we will discuss your own<br />

needs, the current market situation,<br />

and similar properties within the<br />

area. This will help us to advise you on<br />

its potential value, anything you can<br />

do that will enhance its current value,<br />

and what we recommend as a<br />

marketing strategy that will help sell<br />

your home effectively.<br />

Select an agent<br />

We love what we do!!<br />

We will look after you & give you the<br />

best advice, even if that sometimes<br />

means that you don’t immediately<br />

put your house on the market. What<br />

is important to us is that you are<br />

selling because that is the right thing<br />

for you to do.<br />

If you use us, we will guide you<br />

through the process & will be<br />

extremely flexible & always consider<br />

your busy lifestyle. We will do<br />

valuations & accompany viewings<br />

whenever it suits you.<br />

Arrange<br />

your finances?<br />

It is imperative that you understand<br />

your financial position.<br />

If you intend to borrow, it is a good<br />

idea to get a “mortgage offer in<br />

principle” so that you are in a strong<br />

position as a buyer.<br />

Although, Link Homes cannot give<br />

you financial advice, we work closely<br />

with many people that can. Please ask<br />

if you need us to recommend a<br />

trained advisor.<br />

When you know the value of your<br />

own home, your position regarding<br />

any outstanding debts & you know<br />

how much you could potentially<br />

borrow, you have your budget so you<br />

can start your property search in<br />

earnest.<br />

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What you should do<br />

while your home is on the market?<br />

Whilst your home is on the market, we advise that you prepare so that we can<br />

ensure everything is done as quickly and smoothly as possible for your home<br />

sale:<br />

Select a good solicitor. We can<br />

give you a list of good local<br />

solicitors that we have previously<br />

worked with. They will need to<br />

prepare the contract pack for your<br />

buyers & it is helpful if they have<br />

experience of selling properties in<br />

your area.<br />

Supply anything we require as<br />

quickly as possible<br />

Continue to keep the property fully<br />

insured.<br />

Continue to pay your mortgage in<br />

full and do not stop until after the<br />

sale has completed.<br />

Useful documents<br />

2and information<br />

Answer all of our questions<br />

honestly and carefully to<br />

provide your buyers with the<br />

right information.<br />

If you receive any notices that<br />

affect the property from any<br />

authority, please inform us.<br />

You are required to disclose<br />

them to us even if contracts<br />

have been exchanged.<br />

What will need to<br />

provide?<br />

It is very useful for buyers & solicitors<br />

if they are able to access specific<br />

documents and information about<br />

your property. Some may be required<br />

in order to prepare the contract of<br />

sale. Documents that we consider to<br />

be useful are:<br />

Building regulations<br />

certificates<br />

If alterations and extensions to<br />

buildings have been carried out to<br />

your property, you must provide<br />

proof that these have been added<br />

legally and with approval.<br />

Council tax, utility, buildings and<br />

contents insurance bills - These are<br />

really useful for potential buyers to<br />

estimate running costs.<br />

Service charges and ground rent bills<br />

- This is mostly for people who live in<br />

apartment buildings and flats, so that<br />

they can have access to any charges<br />

they need to pay on top of their other<br />

bills.<br />

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Environmental<br />

searches<br />

These provide useful information for<br />

potential buyers to assess any environmental<br />

risks that might affect the<br />

property. These could include flood<br />

risks, or mines local to the area.<br />

Proof of ID<br />

& residency<br />

These are now legally required under<br />

the Money Laundering regulations.<br />

We will need a copy of your<br />

identification documents (passport or<br />

driving licence) and also proof of your<br />

residencey (council tax or utility bill,<br />

HMRC document etc)<br />

EPC Certificates<br />

An Energy Performance Certificate<br />

(EPC) for a property is now a legal<br />

requirement. This tells you how<br />

energy efficient your home is & gives<br />

recommendations of how it could be<br />

easily improved. We can arrange to<br />

have an EPC produced for you.<br />

Contact us for more details.<br />

Arrange your finances?<br />

Leasehold Property?<br />

Another really important fact to be<br />

aware of is how long is left on your<br />

lease as this will affect the value of<br />

your property.<br />

Each property is unique, so please<br />

feel free to discuss your own situation<br />

with us at any time.<br />

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3<br />

What to<br />

include in the sale<br />

Fixtures and Fittings<br />

There is no law that specifies what<br />

should be left in your house and what<br />

should be removed.<br />

Legally you are not obliged to leave<br />

any fixtures or fittings in the house,<br />

but you must clarify what will be<br />

taken as it could relate to the value of<br />

the property; fittings can add up to<br />

thousands of pounds in value.<br />

Your solicitor will ask you to create an<br />

inventory which is attached to the<br />

sales contract stating what is included<br />

with the price of the house and<br />

what will be taken with you when you<br />

move.<br />

Generally a fixture is any item that is<br />

bolted to the floor or walls, and a<br />

fitting is any item that is free standing<br />

or hung by a nail or hook.<br />

Below is a list of items that we recommend for each category:<br />

Fittings<br />

- Paintings or mirrors<br />

- Carpets<br />

- Fitted blinds, Curtains and curtain<br />

rails<br />

- Free-standing ovens, fridges,<br />

dishwashers and washing machines<br />

- Beds/sofas and other free standing<br />

items<br />

- Lampshades<br />

- Television aerials and satellite dishes<br />

Fixtures<br />

- Light fitments<br />

- Boilers and radiators<br />

- Built in wardrobes<br />

- Bathroom suites<br />

- Kitchen units<br />

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4<br />

Preparing your<br />

home for sale<br />

Cleaning<br />

Cleaning your house can really add to<br />

your home’s value, as well as the<br />

buyers first impressions. Clean<br />

everywhere - from the carpets, to the<br />

places that often go untouched. The<br />

end result will be worth it, giving<br />

away the impression of a very well<br />

kept home which smells fresh & looks<br />

great. If you don't have time to clean<br />

from top to bottom, local services can<br />

be quite cheap and well worth the<br />

cost. We can recommend a house<br />

cleaning specialist – you only have to<br />

ask.<br />

Clutter removal<br />

Less is definitely more when it comes<br />

to selling your home. Potential buyers<br />

want to be able to see what the home<br />

is like without the distraction of a lot<br />

of furniture.<br />

This is a great time to get rid of things<br />

you don't need. Contact your local<br />

council, who may be able to collect<br />

large items for you. An alternative if<br />

you just want to hide your furniture,<br />

is renting a storage space. They are<br />

inexpensive, and can be used to store<br />

excess furniture and other larger<br />

objects. With your home a little<br />

clearer, you can organise it more to<br />

appeal to your buyers.<br />

Home damage<br />

and DIY<br />

Many homeowners will discover that<br />

there are a few areas where they can<br />

improve their property. Perhaps there<br />

is a small DIY list you have been<br />

putting off for a while? It is time to get<br />

to it, and sort those little jobs now.<br />

These could be the smallest of jobs,<br />

such as replacing a light bulb, but can<br />

make a big difference. If you have any<br />

large repairs on your home that need<br />

fixing - such as broken roof tiles or a<br />

leak – you should definitely get them<br />

fixed straight away. They could<br />

de-value your home, as it gives<br />

buyers the impression that you did<br />

not maintain your property.<br />

Painting<br />

A fresh coat of paint can make a room<br />

look brand new. Try to stick to light<br />

colours like whites and creams, and<br />

stay away from darker colours such as<br />

blacks and browns.<br />

Pay some attention to detail, touch<br />

up any scuffed door frames or<br />

chipped skirting boards. Pet damage<br />

is often a problem, so again, a tin of<br />

paint can go a long way to removing<br />

the damage.<br />

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5<br />

Photography<br />

Why it is important<br />

Photography is incredibly vital for<br />

your property advert; it gives<br />

potential buyers an insight in to your<br />

home via your online property<br />

listing, or via our brochures in the<br />

branch.<br />

Good photography instantly shows<br />

people what your home is like and<br />

what is available, allowing them to<br />

decide if they’re interested and want<br />

to make an appointment to look<br />

further.<br />

We will ensure that each aspect of<br />

your home is photographed to look at<br />

its best. When you have decide to put<br />

your home on the market with Link<br />

Homes, we will arrange a time with<br />

you for one of our photographers<br />

to come to your property and<br />

photograph each room. We will offer<br />

tips and suggestions to make your<br />

rooms look at their best, you are<br />

more than welcome to offer any<br />

suggestions you may have too. We<br />

need to know you are completely<br />

happy with your photos.<br />

Preparing<br />

for photography<br />

Before we embark on photography<br />

within your home, it is best to prepare<br />

its condition in advance, so that we<br />

are able to capture each room in its<br />

best condition. We advise that you do<br />

the following on our visit day, to<br />

optimise your home photography:<br />

- Remove any clutter and hide it out of sight. - Ideally, park your car out of the way while<br />

we take exterior shots.<br />

- Make sure the beds have fresh linen on &<br />

your cushions are on display.<br />

- Make sure all curtains and blinds are open.<br />

- Ensure that your garden is free from any<br />

larger items that may get in the way, such as<br />

children’s toys and washing.<br />

- Remove very personal photos of children or<br />

wedding photos for your own privacy.<br />

- Invest in a few accessories such as: A bowl<br />

of fresh fruit, a vase of fresh flowers.<br />

- Ensure all surfaces are clean, tidy and empty<br />

of disorder.<br />

- Clean & folded towels in the bathroom<br />

look great.<br />

WWW.LINKHOMES.CO.UK<br />

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6<br />

Viewings<br />

Best times of day<br />

When it comes to viewings on your<br />

home, we will discuss with you the<br />

best times of the day & week to<br />

present your property and do our best<br />

to steer appointments around these<br />

times. Considerations may need to be<br />

made. These could include your<br />

normal weekly routines, parking<br />

availability in your street and traffic<br />

levels, children and pets, light levels<br />

and garden aspects. We will talk with<br />

you about all of these aspects prior to<br />

the viewing, ensuring that the<br />

appointment time works for<br />

everyone.<br />

Should you become aware of<br />

anything that may be in the way of<br />

the viewing, please let us know. We<br />

can conduct the appointment<br />

without you, but only at your<br />

agreement.<br />

First Impressions<br />

First impressions are important, so as<br />

well as improving your home in<br />

regards to DIY and painting as above,<br />

it is important to ensure it is in the<br />

best state for showing to your<br />

prospective buyers on the day. This is<br />

to ensure it appeals to as many<br />

people as possible.<br />

On the day of the viewing, ensure<br />

your property is tidy. Clear away<br />

dishes, sweep the floors, make sure<br />

the garden and hall are tidy for<br />

inviting people in to your home. It is<br />

advisable to leave pets with a<br />

neighbour or family member.<br />

Turn on the heating during the colder<br />

months, and put your house lights on.<br />

Air out the house by opening the<br />

windows, and ensure that you have<br />

not smoked or cooked anything with<br />

a strong smell prior to a viewing. If<br />

you have a parking space, park your<br />

car somewhere else, allowing the<br />

viewer to use yours; this will add to<br />

their experience.<br />

WWW.LINKHOMES.CO.UK<br />

9


7<br />

Agreeing a sale<br />

After all this hard work, the time will<br />

come when someone wants to buy<br />

your home and makes an offer to<br />

purchase, usually through the estate<br />

agent.<br />

If an offer is made directly to you, we<br />

would strongly advise against<br />

entering into negotiation directly as<br />

this is a crucial moment after all, that<br />

is what you are paying us to do.<br />

Let us enter into negotiation<br />

with your prospective buyer, we can<br />

assure you we will always have your<br />

best interests at heart and will ensure<br />

that the best deal is agreed for you.<br />

We will keep you in the loop every<br />

step of the way.<br />

As part of negotiating the sale<br />

with your buyer we will ask them to<br />

provide proof of funds & establish<br />

what their position is regarding any<br />

sale that they have in hand.<br />

We will ask the buyer to show us<br />

evidence of their funding.<br />

However, please remember this is not<br />

fool- proof and lenders can change<br />

their minds about lending to an<br />

individual, but it gives some<br />

reassurance that a buyer can<br />

proceed.<br />

8<br />

Managing the sale<br />

to completion<br />

So, the sale is agreed, you have<br />

instructed your solicitors and<br />

contracts are issued.<br />

What next?<br />

At Link Homes, we keep a very close<br />

eye on the process of conveyancing,<br />

working with all the parties to ensure<br />

solicitors have all of the information<br />

they need to finalise the contracts<br />

of sale.<br />

Once the contracts have been signed<br />

& exchanged, your buyer will transfer<br />

a deposit, usually of 10% of the<br />

purchase price, to your solicitors<br />

account in readiness for Completion<br />

Exchange of contracts is when the<br />

sale becomes legally binding, and<br />

when all parties in the chain agree to<br />

a completion date.<br />

The completion date is the day you<br />

receive the full balance of funds &<br />

hand over the keys.<br />

Sales can fall through during this time<br />

but with strong communication, and<br />

careful diplomacy, the chances of a<br />

sale collapsing are reduced. We will<br />

work really hard on your behalf .<br />

You have the peace of mind that we<br />

are working as hard as possible to<br />

ensure your sale goes through to<br />

completion.<br />

WWW.LINKHOMES.CO.UK<br />

10


9Our tips<br />

for moving out<br />

Preparing<br />

for moving day<br />

Moving out of your home can be stressful, but if you get organised and<br />

plan well ahead the whole process will go a lot more smoothly.<br />

We've gathered our top tips for making moving as stress free<br />

as possible:<br />

- Use a professional moving firm; do not try to<br />

move everything yourself in a rented van. They<br />

are trained professionals, and will do all<br />

of the work for you. Ask us for our<br />

recommendations, or ask friends and family<br />

who they have used in the past.<br />

- Try to avoid moving on a Friday – it’s the most<br />

popular day, and therefore the most<br />

expensive!<br />

- Take meter readings on your property the<br />

day you move out.<br />

- Ensure that all of your post is re-directed by<br />

the Royal Mail. Use our checklist below to<br />

make sure you have informed everyone that<br />

you are moving.<br />

- It could be some time before you have<br />

internet in your new property. Download<br />

anything you may need for the new home<br />

from the internet before you move.<br />

- Leave a note of anything important for the<br />

new owners. This can include things like alarm<br />

codes, where the water and other meters are,<br />

and sockets.<br />

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11


Who to inform - checklist<br />

When you move out, it is best to ensure that you tell everyone who has your<br />

address about your new address. This will make sure nothing important goes<br />

to the wrong place, and that no one is forgotten:<br />

Home Bills<br />

Water Company<br />

Gas Company<br />

Electricity Company<br />

Telephone Provider<br />

Mobile Phone Provider<br />

Post office<br />

Cable/satellite and internet service providers<br />

TV/video rental companies<br />

TV licensing<br />

Travel<br />

DVLA<br />

Breakdown Recovery Company<br />

Vehicle registration<br />

Vehicle insurance<br />

Health<br />

Doctor<br />

Dentist<br />

Optician<br />

Other<br />

Friends and relatives<br />

Subscriptions<br />

Milk delivery<br />

Newsagent<br />

Sports club<br />

Library<br />

Schools/colleges<br />

Money<br />

Banks<br />

Credit card companies<br />

Council tax department<br />

National savings and premium bonds<br />

Your employer<br />

Insurance companies<br />

Pension companies<br />

Inland revenue<br />

Social security<br />

Solicitor<br />

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10<br />

Contact us<br />

Our head office is located at the bottom of the high street in the<br />

centre of Poole in Link House, 25 West Street.<br />

Please feel free to visit us at any time for an informal chat about any<br />

aspect of selling or buying a property.<br />

Office Address<br />

Link House, 25 West street, Poole BH15 1LD<br />

Telephone: 01202 308888<br />

e-mail: sales@linkhomes.co.uk<br />

Opening hours<br />

Monday to Friday 9.00am to 6.00pm.<br />

Saturdays 9.00am to 4.00pm<br />

WWW.LINKHOMES.CO.UK<br />

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