Global Rent excess at the World’s Largest Franchisor
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<strong>Global</strong> <strong>Rent</strong> <strong>excess</strong> <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong><br />
March 2017
About EFFAT<br />
EFFAT is <strong>the</strong> European Feder<strong>at</strong>ion of Trade Unions<br />
in <strong>the</strong> Food, Agriculture and Tourism sectors<br />
resulting from a merger concluded between two<br />
European trade union feder<strong>at</strong>ions - <strong>the</strong> ECF-IUF<br />
and EFA - on 11 December 2000. As a European<br />
Feder<strong>at</strong>ion representing 120 n<strong>at</strong>ional trade<br />
unions from 35 European countries, EFFAT<br />
defends <strong>the</strong> interests of more than 22 million<br />
workers towards <strong>the</strong> European Institutions,<br />
European industrial feder<strong>at</strong>ions and enterprise<br />
management.<br />
EFFAT.org<br />
Rue du Fossé-aux-Loups 38, Box 3<br />
Brussels<br />
About SEIU<br />
The Service Employees Intern<strong>at</strong>ional Union (SEIU)<br />
is an organiz<strong>at</strong>ion of two million members united<br />
by <strong>the</strong> belief in <strong>the</strong> dignity and worth of workers,<br />
and <strong>the</strong> services <strong>the</strong>y provide. We are dedic<strong>at</strong>ed to<br />
improving <strong>the</strong> lives of workers and <strong>the</strong>ir families<br />
and cre<strong>at</strong>ing a more just and humane society.<br />
SEIU.org<br />
1800 Massachusetts Ave NW<br />
Washington, DC 20036
<strong>Global</strong> <strong>Rent</strong> <strong>excess</strong> <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong>
March 2017<br />
executive summary<br />
cDonald’s is a dominant force in <strong>the</strong> global fast food industry. Worldwide, its stores have approxim<strong>at</strong>ely<br />
double <strong>the</strong> sales of its nearest competitor. In Europe, McDonald’s claims to be larger than its<br />
next nine competitors combined, and throughout its top markets, from <strong>the</strong> United St<strong>at</strong>es to France, to Brazil<br />
and to Japan, McDonald’s is consistently <strong>the</strong> fast food market leader. As a result, <strong>the</strong> golden arches produce<br />
profits worthy of <strong>the</strong>ir name: over <strong>the</strong> last five years, McDonald’s has produced oper<strong>at</strong>ing profit averaging<br />
nearly US$8 billion per year and net income averaging US$5 billion annually.<br />
A core found<strong>at</strong>ion of McDonald’s ability to both realize dram<strong>at</strong>ic growth and extract enormous profits from its<br />
global oper<strong>at</strong>ions is th<strong>at</strong> most of its profits come from its real est<strong>at</strong>e oper<strong>at</strong>ions r<strong>at</strong>her than its burger<br />
business. McDonald’s is <strong>the</strong> largest real est<strong>at</strong>e company in <strong>the</strong> world and controls most of <strong>the</strong> property on<br />
which its 36,000 stores in 120 countries are loc<strong>at</strong>ed. More than 80 percent of <strong>the</strong> company’s stores are oper<strong>at</strong>ed<br />
by 5,000 individual franchisees – not McDonald’s itself – and <strong>the</strong> corpor<strong>at</strong>ion reaps over 50 percent more in<br />
gross profit from <strong>the</strong> rent it charges to its own franchisees than from selling food directly to customers.<br />
McDonald’s franchise agreements require its franchisees, who are mostly small-business people, to rent land<br />
and buildings for <strong>the</strong>ir stores from <strong>the</strong> burger giant. This stands in contrast to most of its largest competitors –<br />
such as Yum Brands and Burger King – which control only a fraction, if any, of <strong>the</strong> property for <strong>the</strong>ir franchised<br />
stores.<br />
McDonald’s has complete control over <strong>the</strong> loc<strong>at</strong>ion of franchised stores. It also requires th<strong>at</strong> prospective<br />
franchisees undertake substantial unpaid training before revealing wh<strong>at</strong> store loc<strong>at</strong>ion will be made available<br />
if any, and under wh<strong>at</strong> lease terms, near <strong>the</strong> conclusion of <strong>the</strong> training period. Coupled with its unusual real<br />
est<strong>at</strong>e str<strong>at</strong>egy, <strong>the</strong>se conditions allow <strong>the</strong> chain to set unreasonable rental r<strong>at</strong>es and contract terms, leaving<br />
franchisees limited options o<strong>the</strong>r than accepting McDonald’s terms. As a result, franchisees squeeze <strong>the</strong> wages<br />
of <strong>the</strong>ir employees.<br />
Such practices, implemented by market dominant corpor<strong>at</strong>ions like McDonald’s, can potentially distort<br />
competition because prospective business partners, such as franchisees, may have little choice but to do<br />
business with <strong>the</strong>m, regardless of <strong>the</strong> quality of <strong>the</strong>ir products or <strong>the</strong> fairness of <strong>the</strong>ir contract terms. Thus,<br />
business owners who want to open a fast food franchise in many countries likely have few altern<strong>at</strong>ives to<br />
McDonald’s because <strong>the</strong> chain effectively blankets <strong>the</strong> industry, capturing an overwhelming portion of <strong>the</strong><br />
customer dollars spent on burgers and fries. In addition, McDonald’s real est<strong>at</strong>e str<strong>at</strong>egy may lead to market<br />
foreclosure for its competitors by compromising <strong>the</strong>ir access to str<strong>at</strong>egic loc<strong>at</strong>ions, and <strong>the</strong>refore <strong>the</strong> market.<br />
The result may thus be limited choices for consumers.<br />
McDonald’s enjoys a dominant position in many countries. In Europe in 2015, McDonald’s accounted for over<br />
30 percent of sales in 19 countries in <strong>the</strong> American-style fast food market, including approxim<strong>at</strong>ely 88 percent<br />
in Italy, and 76 percent in both France and Germany.<br />
McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 1
McLandlord<br />
This report details how McDonald’s market power and real est<strong>at</strong>e practices enable this massive corpor<strong>at</strong>ion to<br />
extract potentially <strong>excess</strong>ive rental payments from its franchisees in comparison to competitors. In particular,<br />
it describes:<br />
Th<strong>at</strong> <strong>the</strong> rent McDonald’s charges to its franchisees appears to be <strong>excess</strong>ive, representing more than<br />
four times its own real est<strong>at</strong>e costs in <strong>the</strong> United St<strong>at</strong>es and more than three times those costs in<br />
Europe;<br />
Th<strong>at</strong> in some countries McDonald’s franchisees pay substantially more in rent than McDonald’s<br />
corpor<strong>at</strong>e-oper<strong>at</strong>ed stores do;<br />
And, th<strong>at</strong> McDonald’s charges its franchisees significantly higher rent as a percentage of sales than<br />
franchisees in competing chains pay to <strong>the</strong>ir landlords, who are usually third parties unaffili<strong>at</strong>ed with<br />
a franchisor.<br />
It also describes how <strong>the</strong>se practices are likely to have serious, neg<strong>at</strong>ive effects th<strong>at</strong> ripple throughout <strong>the</strong><br />
local communities in which McDonald’s stores oper<strong>at</strong>e:<br />
They directly hurt <strong>the</strong> business prospects of McDonald’s franchisees, who are mostly small-business<br />
people;<br />
They limit <strong>the</strong> investments franchisees can make in <strong>the</strong>ir stores and in quality ingredients for <strong>the</strong>ir<br />
food, ultim<strong>at</strong>ely hurting fast food consumers, leading to higher prices and lower customer reviews <strong>at</strong><br />
franchised stores than those <strong>at</strong> corpor<strong>at</strong>e-owned stores and triggering industry-low food, customer<br />
service and brand reviews for McDonald’s as a whole;<br />
They allow McDonald’s to implement str<strong>at</strong>egies through rent relief th<strong>at</strong> reinforce franchisees’<br />
economic dependency and <strong>the</strong>ir oblig<strong>at</strong>ion to comply with McDonald’s policies, including potential<br />
resale price maintenance (as laid out by a study in France);<br />
They allow McDonald’s to control key real est<strong>at</strong>e loc<strong>at</strong>ions, contributing to an economy-wide problem<br />
in which local, independent businesses are crowded out by chains and consumers have fewer<br />
and more homogenous choices;<br />
They restrict McDonald’s franchisees’ ability to provide fair wages, safe working conditions, and<br />
adequ<strong>at</strong>e staffing for <strong>the</strong>ir workforce, resulting in poverty wages and <strong>the</strong> potential for abusive labor<br />
practices such as wage <strong>the</strong>ft;<br />
And, <strong>the</strong>y are likely to hinder <strong>the</strong> fair functioning of <strong>the</strong> market by allowing a dominant company to<br />
extract <strong>excess</strong>ive profits and competitive advantages from its market position.<br />
Governments around <strong>the</strong> globe should investig<strong>at</strong>e McDonald’s franchising practices, particularly its extractive<br />
real est<strong>at</strong>e program, and pay particular <strong>at</strong>tention to ensure th<strong>at</strong> McDonald’s may not abuse its dominant<br />
market position <strong>at</strong> <strong>the</strong> expense of <strong>the</strong> people th<strong>at</strong> e<strong>at</strong> in its stores.<br />
2 | March 2017
March 2017<br />
Introduction<br />
Wh<strong>at</strong> is Franchising?<br />
Franchising is a system in which franchisees<br />
sign an agreement with a franchisor to<br />
license <strong>the</strong> right to use <strong>the</strong> franchisor’s<br />
concept, trade name, know-how, and o<strong>the</strong>r<br />
industrial or intellectual property. Franchisees<br />
typically pay up-front fees, as well as<br />
ongoing royalties or service fees, usually<br />
based on a percentage of sales. <strong>Franchisor</strong>s<br />
provide ongoing commercial and technical<br />
assistance to <strong>the</strong>ir franchisees. 7<br />
McDonald’s is one of <strong>the</strong> world’s largest and most<br />
recognized corpor<strong>at</strong>ions. Its iconic golden arches<br />
span more than 36,000 stores in 120 countries. 1 In<br />
2015, <strong>the</strong>se stores gener<strong>at</strong>ed almost US$83 billion in<br />
systemwide sales – a measure of <strong>the</strong> sales <strong>at</strong> both<br />
franchised and corpor<strong>at</strong>e stores – nearly twice <strong>the</strong><br />
sales of its nearest competitor, Yum Brands. 2 McDonald’s<br />
is <strong>the</strong> dominant fast food chain in many of <strong>the</strong><br />
countries in which it oper<strong>at</strong>es, including most of <strong>the</strong><br />
world’s largest fast food markets. In Europe, for<br />
instance, McDonald’s enjoys a dominant position<br />
with over 30 percent of sales in 19 countries in 2015<br />
in <strong>the</strong> American-style fast food market (including<br />
brands like Burger King, Quick, and KFC) and huge<br />
market power in major markets such as Italy (88<br />
percent of sales), France (76 percent of sales) and<br />
Germany (76 percent of sales). 3<br />
McDonald’s is also <strong>the</strong> world’s largest franchisor.<br />
4 Approxim<strong>at</strong>ely 5,000 franchisees oper<strong>at</strong>e more<br />
than 80 percent of <strong>the</strong> McDonald’s stores around <strong>the</strong><br />
globe. 5 McDonald’s franchisees are often small-business<br />
people with a fraction of McDonald’s resources,<br />
oper<strong>at</strong>ing an average of only four stores. 6 And<br />
McDonald’s maintains <strong>the</strong> imbalance of power and<br />
expertise in most countries by only offering franchises<br />
to individuals, and not to established partnerships<br />
or corpor<strong>at</strong>ions, unlike most of its competitors.<br />
8 The profound imbalance of power in McDonald’s<br />
franchise rel<strong>at</strong>ionships is reflected in its franchise<br />
agreements, which contain one-sided terms and<br />
conditions, such as McDonald’s right to unil<strong>at</strong>erally<br />
change its oper<strong>at</strong>ional policies and methods regardless<br />
of <strong>the</strong> costs and oblig<strong>at</strong>ions imposed on <strong>the</strong><br />
franchisee. 9 These mechanisms of control likely<br />
serve to dram<strong>at</strong>ically limit <strong>the</strong> ability of franchisees<br />
to bargain with McDonald’s for better deals and<br />
increase <strong>the</strong> potential consequences for speaking<br />
out against <strong>the</strong> chain.<br />
In particular, <strong>the</strong> core of McDonald’s business<br />
model is th<strong>at</strong> it, unlike most global fast food franchisors,<br />
10 requires its franchisees to lease real est<strong>at</strong>e it<br />
controls for <strong>the</strong>ir stores and charges <strong>the</strong>se franchisees<br />
rent th<strong>at</strong> appears to dram<strong>at</strong>ically exceed <strong>the</strong><br />
market r<strong>at</strong>e. In every market we reviewed (including<br />
<strong>the</strong> U.S., France, Italy, Germany, and <strong>the</strong> U.K.),<br />
McDonald’s franchisees pay more rent, as a percentage<br />
of <strong>the</strong>ir sales, than franchisees of o<strong>the</strong>r fast food<br />
chains. And worldwide, McDonald’s earns more<br />
profit from collecting rent from franchisees than it<br />
does from selling hamburgers. While <strong>the</strong> company<br />
earned a global gross margin of US$2.5 billion from<br />
its corpor<strong>at</strong>e stores in 2015, it earned over US$4.2<br />
billion on its real est<strong>at</strong>e margin from franchisees in<br />
<strong>the</strong> same year. 11<br />
McDonald’s dominant market position in many<br />
countries means th<strong>at</strong> prospective franchisees may<br />
feel it is necessary to accept <strong>the</strong> terms it dict<strong>at</strong>es in<br />
order to oper<strong>at</strong>e a fast food franchise with access to<br />
a significant portion of industry sales. For example,<br />
McDonald’s has complete control over <strong>the</strong> loc<strong>at</strong>ions<br />
of potential franchisees’ stores. 12 Despite st<strong>at</strong>ing<br />
th<strong>at</strong> it prefers local franchisees with local knowledge,<br />
it requires prospective franchisees to be ready<br />
to move anywhere McDonald’s chooses within <strong>the</strong>ir<br />
McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 3
McLandlord<br />
Figure 1.<br />
McDonald’s is <strong>the</strong> top fast food chain in most of <strong>the</strong> world’s top 20 largest fast food markets<br />
#1<br />
#2<br />
#3<br />
All figures based on Euromonitor Passport sales d<strong>at</strong>a for fast food, excluding convenience stores, 2015<br />
countries to be awarded a franchise. 13 It often<br />
requires prospective franchises to undergo lengthy<br />
unpaid training periods, 14 and only reveals wh<strong>at</strong><br />
store loc<strong>at</strong>ion will be available, if any, and under<br />
wh<strong>at</strong> lease terms, near <strong>the</strong> conclusion of a new<br />
franchisee’s training. 15 Franchisees’ bargaining<br />
power is <strong>the</strong>refore weakened by <strong>the</strong> fact th<strong>at</strong> <strong>the</strong>y<br />
will not risk losing <strong>the</strong> year <strong>the</strong>y spent in training by<br />
negoti<strong>at</strong>ing terms and conditions, allowing McDonald’s<br />
to use its dominant position in <strong>the</strong> fast food<br />
industry to impose <strong>excess</strong>ive rent and o<strong>the</strong>r onerous<br />
terms on its franchisees. As a result, McDonald’s<br />
earned a massive global profit r<strong>at</strong>io of 71.9 percent<br />
on <strong>the</strong> rent paid by franchisees, compared to a gross<br />
profit r<strong>at</strong>io of 15.2 percent of sales <strong>at</strong> company-oper<strong>at</strong>ed<br />
stores. 16<br />
One measure of <strong>the</strong> dominant market position<br />
enjoyed by McDonald’s, and <strong>the</strong> <strong>excess</strong>ive profit th<strong>at</strong><br />
position enables it to take from its franchisees in <strong>the</strong><br />
form of high rents, is its oper<strong>at</strong>ing income as a<br />
percentage of systemwide sales. Oper<strong>at</strong>ing income<br />
is <strong>the</strong> amount of profit a company realizes before<br />
accounting for interest and taxes, and is an important<br />
indic<strong>at</strong>or of a company’s overall profitability.<br />
Unlike its competitors, McDonald’s oper<strong>at</strong>ing<br />
income includes <strong>the</strong> rental income it charges<br />
franchisees less its real est<strong>at</strong>e costs – its real est<strong>at</strong>e<br />
margin. For 2015, McDonald’s reported $7.1 billion in<br />
oper<strong>at</strong>ing income, or almost nine percent of systemwide<br />
sales. 17 In contrast, its major fast food franchise<br />
competitors – Yum Brands, Burger King and Wendy’s<br />
– earned five percent of total systemwide sales or<br />
less in oper<strong>at</strong>ing income in 2015. 18 In short, McDonald’s<br />
is able to achieve profitability on its sales th<strong>at</strong> is<br />
close to double th<strong>at</strong> of its nearest competitors by<br />
this measure, suggesting th<strong>at</strong> its unique business<br />
model is an important driver of global earnings.<br />
Due to its dominant position, its control of store<br />
real est<strong>at</strong>e, and its financial power, McDonald’s often<br />
occupies str<strong>at</strong>egic store loc<strong>at</strong>ions to which its<br />
competitors do not have access, resulting in <strong>the</strong><br />
exclusion of its competitors from <strong>the</strong> market and<br />
limiting consumer choice. This real est<strong>at</strong>e str<strong>at</strong>egy<br />
may lead to <strong>the</strong> exclusion from <strong>the</strong> market of McDonald’s<br />
competitors and to a limited choice for<br />
consumers. As an example, Burger King was able to<br />
access <strong>the</strong> Belgian and French markets mainly by<br />
acquiring <strong>the</strong> Quick restaurant chain and its<br />
loc<strong>at</strong>ions in those countries. 19<br />
As discussed in detail in this report, McDonald’s<br />
market dominance, control of real est<strong>at</strong>e, and<br />
one-sided rel<strong>at</strong>ionship with franchisees, including<br />
potential resale price maintenance, provide a<br />
combin<strong>at</strong>ion of factors th<strong>at</strong> likely allows it to perpetu<strong>at</strong>e<br />
and streng<strong>the</strong>n its market dominance to <strong>the</strong><br />
detriment of its competitors and consumers.<br />
4 | March 2017
March 2017<br />
Typical <strong>Franchisor</strong><br />
McDonald’s<br />
$<br />
$<br />
ROYALTIES<br />
RENT<br />
SUPPORT<br />
Figure 2.<br />
How McDonald’s franchise<br />
system differs from o<strong>the</strong>r<br />
franchisors.<br />
third-party<br />
rental agreement<br />
$<br />
franchisor<br />
contract<br />
$<br />
franchisor<br />
contract lease<br />
$ $$<br />
franchisee<br />
franchisee<br />
McDonald’s is often cited as <strong>the</strong> world’s largest real<br />
est<strong>at</strong>e company. 20 It owns <strong>the</strong> buildings for over<br />
25,000 restaurants and leases many more. 21 Property<br />
and equipment makes up <strong>the</strong> overwhelming majority<br />
of its assets worldwide. 22 A decade ago, <strong>the</strong><br />
company’s sprawling real est<strong>at</strong>e empire was<br />
estim<strong>at</strong>ed to be worth US$46 billion, and its value<br />
has undoubtedly increased substantially since<br />
<strong>the</strong>n. 23<br />
McDonald’s requires its individual franchisees to<br />
rent stores it owns or controls via a lease. 24 This real<br />
est<strong>at</strong>e str<strong>at</strong>egy is highly unusual. Although all fast<br />
food chains require access to property in order to<br />
oper<strong>at</strong>e stores, and many such chains also franchise<br />
a significant portion of <strong>the</strong>ir stores around <strong>the</strong> world,<br />
no o<strong>the</strong>r global chain system<strong>at</strong>ically requires<br />
franchised stores to be loc<strong>at</strong>ed on property it<br />
controls. 25<br />
For example, Burger King and Yum Brands,<br />
McDonald’s two largest competitors, do not require<br />
th<strong>at</strong> franchisees lease store property from <strong>the</strong>m. 26<br />
Major burger chain Wendy’s also does not generally<br />
require its franchisees to lease property it controls.<br />
<strong>Global</strong>ly, Burger King and Wendy’s own or lease <strong>the</strong><br />
property for less than 20 percent of <strong>the</strong>ir franchised<br />
stores. 27 Yum controls <strong>the</strong> property for 21 percent of<br />
its total global stores, almost precisely <strong>the</strong> portion<br />
th<strong>at</strong> it oper<strong>at</strong>es as corpor<strong>at</strong>e-owned loc<strong>at</strong>ions,<br />
suggesting th<strong>at</strong> it owns <strong>the</strong> real est<strong>at</strong>e for only a<br />
small number of franchised stores. 28<br />
<strong>Rent</strong>al income – <strong>the</strong> rent McDonald’s charges to franchisees,<br />
which typically has two components: base rent and percentage<br />
rent.<br />
Base rent – <strong>the</strong> first component of rent; McDonald’s minimum<br />
monthly rent amount, payable regardless of franchisees’ sales<br />
performance, set by McDonald’s lease agreements with its<br />
franchisees.<br />
Percentage rent – <strong>the</strong> second component of rent, McDonald’s<br />
charges its franchisees a percentage of every dollar of sales<br />
above a monthly sales target, set by McDonald’s lease<br />
agreements with franchisees, as percentage rent.<br />
Triple net lease – a commercial lease arrangement under which<br />
<strong>the</strong> tenant is responsible for many oper<strong>at</strong>ing costs, such as<br />
maintenance, insurance, and property taxes; McDonald’s often<br />
requires its franchisees to sign triple net leases for <strong>the</strong>ir store<br />
properties.<br />
McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 5
McLandlord<br />
Now we will have a club over [<strong>the</strong> franchisees], and by God, <strong>the</strong>re<br />
will be no more pampering or fiddling with <strong>the</strong>m. We will do <strong>the</strong><br />
ordering instead of going around and begging <strong>the</strong>m to cooper<strong>at</strong>e.<br />
“<br />
The Origins of McDonald’s Real Est<strong>at</strong>e<br />
Empire<br />
McDonald’s developed its real est<strong>at</strong>e oper<strong>at</strong>ion in<br />
<strong>the</strong> mid-1950s as a way to both increase income –<br />
adding a revenue stream to royalties – and to<br />
streng<strong>the</strong>n its control over franchisees. 29<br />
From <strong>the</strong> start, <strong>the</strong> real est<strong>at</strong>e program proved<br />
extremely profitable: McDonald’s found landowners<br />
willing to build McDonald’s restaurants on <strong>the</strong>ir land;<br />
leased <strong>the</strong> land and <strong>the</strong> new building from <strong>the</strong><br />
landowners; and subleased <strong>the</strong> package to franchisees.<br />
In <strong>the</strong> mid-1960s, McDonald’s started buying<br />
store real est<strong>at</strong>e. This meant th<strong>at</strong> after making ten<br />
years of installment payments to landlords and<br />
paying off bank mortgages on its buildings, McDonald’s<br />
owned its stores outright, erasing lease costs<br />
from its expense structure. 30 Today, McDonald’s<br />
owns 45 percent of <strong>the</strong> land and 70 percent of <strong>the</strong><br />
buildings th<strong>at</strong> house McDonald’s stores around <strong>the</strong><br />
globe, while leasing land and/or buildings on <strong>the</strong><br />
remaining share. 31<br />
In <strong>the</strong> 1950s, McDonald’s charged franchisees a<br />
fixed monthly rent of 20 percent above its lease<br />
costs, but <strong>the</strong> company soon doubled its markup for<br />
franchisees to 40 percent, foreshadowing rent<br />
increases to come. 32 This was franchisees’ minimum<br />
rent, which McDonald’s now calls base rent and is<br />
required regardless of store sales.<br />
McDonald’s also charged a second component<br />
of rent – percentage rent – equal to a set percentage<br />
of store sales th<strong>at</strong> exceeded a pre-determined sales<br />
target. Initially, percentage rent was set <strong>at</strong> five<br />
percent of sales, although it has increased significantly<br />
in subsequent years as discussed below. 33<br />
Initially this real est<strong>at</strong>e arrangement had benefits<br />
for both McDonald’s and its franchisees. 34 The<br />
franchisees were small oper<strong>at</strong>ors who lacked <strong>the</strong><br />
Occupancy costs – defined by McDonald’s as <strong>the</strong> rent it pays<br />
to third party landlords for leased property plus depreci<strong>at</strong>ion on<br />
property it owns. 35<br />
Real est<strong>at</strong>e margin – McDonald’s rental income minus its<br />
occupancy costs.<br />
Real est<strong>at</strong>e profit r<strong>at</strong>io – McDonald’s real est<strong>at</strong>e margin<br />
expressed as a percentage of its total rental income; for<br />
example, if McDonald’s has a real est<strong>at</strong>e margin of €20 million<br />
based on rental income of €30 million and occupancy costs of<br />
€10 million, its profit r<strong>at</strong>io would be: (€30 million - €10<br />
million) / €30 million = 67 percent.<br />
6 | March 2017
March 2017<br />
“<br />
Ladies and gentlemen, I’m not in <strong>the</strong> hamburger<br />
business. My business is real est<strong>at</strong>e. 36<br />
funds to buy land and build stores on <strong>the</strong>ir own, and<br />
McDonald’s took care of this part of <strong>the</strong> business by<br />
negoti<strong>at</strong>ing lease-and-build deals with landowners.<br />
For McDonald’s, <strong>the</strong> advantages were obvious: <strong>the</strong><br />
base rent assured th<strong>at</strong> McDonald’s made money on<br />
all restaurants as long as <strong>the</strong> stores stayed in<br />
business, while <strong>the</strong> percentage rent ensured th<strong>at</strong><br />
McDonald’s revenues grew with sales growth <strong>at</strong><br />
franchisees’ stores. And <strong>the</strong> vast bulk of franchisee<br />
rent revenue was profit, as franchisees were responsible<br />
for paying both for store improvements and for<br />
ongoing costs such as taxes and insurance. 37<br />
In addition to a growing revenue stream,<br />
controlling real est<strong>at</strong>e gave McDonald’s power over<br />
its franchisees’ oper<strong>at</strong>ions in ways th<strong>at</strong> franchise<br />
agreements did not. United St<strong>at</strong>es franchising law<br />
was not well-developed in <strong>the</strong> 1950s, and McDonald’s<br />
doubted <strong>the</strong> enforceability of its franchise<br />
agreements. 38 In contrast, leases were well-established<br />
legal documents, so McDonald’s used lease<br />
language to enforce compliance with its rules. “I<br />
have finally found <strong>the</strong> way th<strong>at</strong> will put every single<br />
McDonald’s we open under our complete control,”<br />
McDonald’s founder Ray Kroc wrote in 1957, noting<br />
th<strong>at</strong> under <strong>the</strong> lease if a franchisee “does not<br />
conform in every way to <strong>the</strong> McDonald’s standards of<br />
quality and service, this lease will be canceled on<br />
thirty-day notice. Now we will have a club over <strong>the</strong>m,<br />
and by God, <strong>the</strong>re will be no more pampering or<br />
fiddling with <strong>the</strong>m. We will do <strong>the</strong> ordering instead of<br />
going around and begging <strong>the</strong>m to cooper<strong>at</strong>e.” 39<br />
McDonald’s today still uses lease language to<br />
“have a club” over its franchisees and control <strong>the</strong>ir<br />
businesses. For example, its United St<strong>at</strong>es franchisee<br />
lease st<strong>at</strong>es th<strong>at</strong> “[t]enant’s breach of any of <strong>the</strong><br />
terms and covenants of <strong>the</strong> Franchise Agreement<br />
will also constitute a breach of this Lease. Termin<strong>at</strong>ion,<br />
expir<strong>at</strong>ion, default or revoc<strong>at</strong>ion of <strong>the</strong><br />
Franchise Agreement for any reason, ei<strong>the</strong>r in whole<br />
or in part, will also termin<strong>at</strong>e this Lease, without<br />
fur<strong>the</strong>r notice being required.” 40<br />
How <strong>Rent</strong> Works <strong>at</strong> McDonald’s Today<br />
While <strong>the</strong>re are some vari<strong>at</strong>ions, <strong>the</strong> basics of<br />
McDonald’s real est<strong>at</strong>e scheme are fairly consistent<br />
across <strong>the</strong> countries in which it oper<strong>at</strong>es. In most<br />
cases, it owns or leases <strong>the</strong> land and/or buildings on<br />
which its restaurants stand; it leases or subleases<br />
<strong>the</strong> restaurant property to franchisees; and it<br />
charges <strong>the</strong>m a minimum base rent regardless of<br />
sales plus a percentage rent on gross sales exceeding<br />
a particular sales target. For example, a franchisee<br />
contract could specify th<strong>at</strong> base rent equals<br />
US$200,000 a year with a sales target of US$2 million<br />
and 10 percent in percentage rent for sales above<br />
this sales target. Th<strong>at</strong> means th<strong>at</strong> if store sales were<br />
equal to or less than <strong>the</strong> target sales, <strong>the</strong> franchisee<br />
would be required to pay <strong>the</strong> US$200,000 base rent.<br />
If store sales were to total $2.5 million, for instance,<br />
<strong>the</strong> franchisee would owe $200,000 in base rent plus<br />
an additional $50,000 in percentage rent or [(US$2.5<br />
million-US$2 million)x10 percent].<br />
McDonald’s leases with its franchisees, like<br />
many commercial leases, are also often triple net<br />
leases, under which franchisees are responsible for<br />
paying many of <strong>the</strong> costs associ<strong>at</strong>ed with <strong>the</strong> property,<br />
namely maintenance, insurance, and property<br />
taxes. 41<br />
McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 7
McLandlord<br />
The only way th<strong>at</strong> we can positively know th<strong>at</strong> <strong>the</strong>se units are<br />
doing wh<strong>at</strong> <strong>the</strong>y are supposed to… is to make it so th<strong>at</strong> <strong>the</strong>y can<br />
have no altern<strong>at</strong>ive wh<strong>at</strong>soever. You can’t give <strong>the</strong>m an inch. 42<br />
“<br />
However, as <strong>the</strong> company’s global sales have<br />
dropped, McDonald’s has increased rent dram<strong>at</strong>ically—up<br />
from approxim<strong>at</strong>ely 5 percent to as much as<br />
16 percent of sales in <strong>the</strong> United St<strong>at</strong>es and even<br />
higher r<strong>at</strong>es in Europe (as presented below). While<br />
<strong>the</strong> company was growing, McDonald’s could take a<br />
bigger and bigger share without starving franchisees.<br />
But <strong>the</strong> system has become too imbalanced,<br />
and McDonald’s now appears to unil<strong>at</strong>erally control<br />
its franchisees’ profitability and to use high rents as<br />
a means to keep control over franchisees and maintain<br />
its dominant position. 43<br />
McDonald’s real est<strong>at</strong>e approach is particularly<br />
problem<strong>at</strong>ic because it is now a dominant company<br />
with massive market share in <strong>the</strong> fast food industry,<br />
putting it in a position to potentially abuse its<br />
market position <strong>at</strong> <strong>the</strong> expense of franchisees,<br />
consumers, workers, and competitors. In particular,<br />
McDonald’s enormous market power, coupled with<br />
its str<strong>at</strong>egy of controlling franchisee real est<strong>at</strong>e,<br />
allows it to charge franchisees more in rent than <strong>the</strong>y<br />
would likely pay on <strong>the</strong> open market, or if <strong>the</strong>y<br />
oper<strong>at</strong>ed stores under o<strong>the</strong>r brands. Its triple net<br />
leases with its franchisees, which require those<br />
franchisees to cover many of <strong>the</strong> costs associ<strong>at</strong>ed<br />
with <strong>the</strong> properties on which <strong>the</strong>ir stores are loc<strong>at</strong>ed,<br />
allow it to turn an enormous profit on <strong>the</strong> rent it<br />
charges. This siphons profits out of <strong>the</strong> local communities<br />
th<strong>at</strong> support McDonald’s stores around <strong>the</strong><br />
world, and also is likely to affect or even exclude<br />
competitors. Fur<strong>the</strong>r, it helps McDonald’s exert<br />
control over its franchisees to ensure compliance<br />
with <strong>the</strong> company’s policies, including those regarding<br />
pricing.<br />
Mark Kalinowski, an analyst who has covered<br />
McDonald’s for several investment firms, reported<br />
on a “typical” income st<strong>at</strong>ement for McDonald’s<br />
traditional store franchisees in 2012 in <strong>the</strong> United<br />
St<strong>at</strong>es. After food costs and labor, <strong>the</strong> rent and royalties<br />
paid to McDonald’s made up <strong>the</strong> largest portion<br />
of a U.S. franchisee’s expenses, <strong>at</strong> 14.5 percent of<br />
sales. 44 By comparison, most of McDonald’s direct<br />
competitors, like Burger King and Wendy’s, do not<br />
collect rent from <strong>the</strong> large majority of <strong>the</strong>ir<br />
franchised stores, so <strong>the</strong> fees <strong>the</strong>y collect are primarily<br />
in <strong>the</strong> form of royalties. 45 This means th<strong>at</strong> instead<br />
of <strong>the</strong> 13.5 percent McDonald’s collects on franchisee<br />
sales globally, <strong>the</strong> o<strong>the</strong>r brands take far less –<br />
usually 4.5 percent <strong>at</strong> Burger King’s U.S. stores, and<br />
4.0 percent <strong>at</strong> Wendy’s. 46 And in <strong>the</strong> minority of cases<br />
where Burger King and Wendy’s charge rents to<br />
franchisees, percentages of sales in rent are substantially<br />
lower than <strong>the</strong> r<strong>at</strong>es charged by McDonald’s. 47<br />
This comparison may not fully reflect rising rent<br />
costs <strong>at</strong> McDonald’s stores, though. In Europe, a<br />
typical franchisee has paid more than 17.5 percent of<br />
its sales to McDonald’s in <strong>the</strong> form of rent and royalties<br />
over <strong>the</strong> past few years. 48<br />
8 | March 2017
March 2017<br />
Figure 3.<br />
McDonald’s franchisees paying more in rent/royalties while customer visits decline, 2009-2015<br />
$7 billion<br />
6<br />
5<br />
4<br />
3<br />
2<br />
1<br />
0<br />
Revenue from Franchised Restaurants<br />
‘09 ‘10 ‘11 ‘12 ‘13 ‘14 ’15<br />
<strong>Rent</strong>: $5.9B<br />
Royalties:<br />
$3.0B<br />
Changes in <strong>Global</strong> Same-Store Sales and<br />
Customer Traffic<br />
6 %<br />
4<br />
2<br />
Same Store Sales: 1.5%<br />
0<br />
-2<br />
traffic: -2.3%<br />
-4<br />
‘09 ‘10 ‘11 ‘12 ‘13 ‘14 ’15<br />
In France, some franchisees pay from 11.7 percent to<br />
18.4 percent of sales as rent in addition to <strong>the</strong> five<br />
percent service fee and <strong>the</strong> four percent advertising<br />
fee. 49 In Italy, some franchisees pay from 12.5 to 21.0<br />
percent of sales in rent, in addition to <strong>the</strong> service and<br />
advertising fees. 50 <strong>Rent</strong>s for franchisees in <strong>the</strong> United<br />
St<strong>at</strong>es have risen as high as 16.0 percent of sales in<br />
addition to <strong>the</strong> service and advertising fees. 51<br />
Additionally, McDonald’s often requires its<br />
franchisees to fund expensive renov<strong>at</strong>ions to store<br />
loc<strong>at</strong>ions th<strong>at</strong> <strong>the</strong> chain itself controls. McDonald’s<br />
franchisees have complained th<strong>at</strong> McDonald’s<br />
frequently imposes remodeling costs on franchisees<br />
th<strong>at</strong> may improve marginal sales, driving up McDonald’s<br />
rental and royalty income, but do not actually<br />
pay off in increased profitability for franchisees. 52 In<br />
<strong>the</strong> United St<strong>at</strong>es, its current remodeling program<br />
costs its franchisees an estim<strong>at</strong>ed US$600,000 per<br />
store for an interior makeover. 53 The company is also<br />
pushing franchisees to build double-lane<br />
drive-thrus, which will require additional construction.<br />
54 These investments are on top of earlier spending<br />
on <strong>the</strong> “McCafé” beverage pl<strong>at</strong>form, including<br />
equipment purchases and store renov<strong>at</strong>ions. 55 In<br />
France, McDonald’s launched a renov<strong>at</strong>ion program<br />
in 2009 requiring all its restaurants to be renov<strong>at</strong>ed<br />
before <strong>the</strong> end of 2013. 56 In Germany, a remodeling<br />
program was launched in 2016 and requires franchisees<br />
to be remodeled by <strong>the</strong> end of 2019. 57<br />
The sections th<strong>at</strong> follow describe McDonald’s<br />
real est<strong>at</strong>e practices in different regions around <strong>the</strong><br />
world. In every one of <strong>the</strong>m, <strong>the</strong> rent McDonald’s<br />
franchisees must pay to McDonald’s is multiple<br />
times <strong>the</strong> costs th<strong>at</strong> McDonald’s itself bears to<br />
control <strong>the</strong> property on which franchised stores are<br />
loc<strong>at</strong>ed. And in each of <strong>the</strong>se regions, a sample of<br />
financial inform<strong>at</strong>ion for franchisees of McDonald’s<br />
and o<strong>the</strong>r fast food chains indic<strong>at</strong>es th<strong>at</strong> McDonald’s<br />
franchisees pay more in rent than those <strong>at</strong> Burger<br />
King or o<strong>the</strong>r global competitors.<br />
McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 9
McLandlord<br />
united st<strong>at</strong>es<br />
McDonald’s took in over US$3 billion in rent<br />
from U.S. franchisees in 2015, which gener<strong>at</strong>ed<br />
a real est<strong>at</strong>e profit r<strong>at</strong>io of 75 percent.<br />
McDonald’s is by far <strong>the</strong> largest fast food chain in <strong>the</strong><br />
United St<strong>at</strong>es with over US$35 billion in sales in<br />
2015, approxim<strong>at</strong>ely double those of its nearest<br />
competitor, Yum Brands. 58 Despite <strong>the</strong> prolifer<strong>at</strong>ion<br />
of competing fast food brands in <strong>the</strong> U.S., McDonald’s<br />
brings in almost a quarter of all chain fast food<br />
dollars in <strong>the</strong> country.<br />
The company oper<strong>at</strong>es only 1,360 of its more<br />
than 14,000 stores in <strong>the</strong> U.S. directly, 59 choosing to<br />
franchise over 90 percent of its stores to more than<br />
3,000 individual oper<strong>at</strong>ors. 60 McDonald’s franchisees<br />
in <strong>the</strong> U.S. are mostly small-business people, with<br />
<strong>the</strong> average U.S. franchisee oper<strong>at</strong>ing only four<br />
stores. 61<br />
McDonald’s informs potential U.S. franchisees<br />
th<strong>at</strong> <strong>the</strong> rents it charges <strong>the</strong>m are based on <strong>the</strong><br />
company’s costs to buy or lease property and to<br />
build restaurants. 62 However, <strong>the</strong> rel<strong>at</strong>ionship<br />
between <strong>the</strong> company’s real est<strong>at</strong>e costs and its<br />
rental income has been tenuous from <strong>the</strong> beginning.<br />
From <strong>the</strong> early days of its real est<strong>at</strong>e oper<strong>at</strong>ion,<br />
McDonald’s instituted a percentage rent structure<br />
through which its rental income would increase<br />
along with sales, regardless of <strong>the</strong> underlying real<br />
est<strong>at</strong>e costs.<br />
Over <strong>the</strong> years, <strong>the</strong> company has steadily<br />
increased <strong>the</strong> percentage rents it demands from U.S.<br />
franchisees:<br />
Percentage rent was five percent of sales in <strong>the</strong><br />
mid-1950s, as discussed above.<br />
In 1970, McDonald’s increased percentage rent<br />
to 8.5 percent of sales. 63 It appears th<strong>at</strong> it was<br />
still 8.5 percent in 1982. 64<br />
By 2000, McDonald’s presented percentage<br />
rent as a range from 8.5 percent to 11 percent, 65<br />
and <strong>the</strong> maximum r<strong>at</strong>e has been rising ever<br />
since.<br />
By <strong>the</strong> numbers<br />
McDonald’s rental income and property expenses in <strong>the</strong> United St<strong>at</strong>es, 2015<br />
All figures in millions of U.S. dollars<br />
Franchisee sales:<br />
$31,639<br />
Real est<strong>at</strong>e margin:<br />
$2,305<br />
<strong>Rent</strong> paid by franchisees:<br />
$3,060<br />
Real est<strong>at</strong>e profit r<strong>at</strong>io:<br />
75 percent<br />
Occupancy costs, franchised stores:<br />
$755<br />
10 | March 2017
March 2017<br />
Today McDonald’s st<strong>at</strong>es th<strong>at</strong> percentage rent<br />
ranges from 8.5 percent to 15 percent or even<br />
higher, 66 and a leading provider of accounting<br />
services to McDonald’s franchisees told <strong>the</strong><br />
Wall Street Journal th<strong>at</strong> rents for some McDonald’s<br />
franchisees have risen as high as 16<br />
percent of sales. 67<br />
<strong>Rent</strong> charged to franchisees is enormously profitable<br />
for McDonald’s. McDonald’s USA, LLC, discloses both<br />
occupancy costs and rental income for its franchised<br />
stores. McDonald’s took in over US$3 billion in rent<br />
from U.S. franchisees in 2015, 68 which gener<strong>at</strong>ed a<br />
real est<strong>at</strong>e profit r<strong>at</strong>io of 75 percent. Th<strong>at</strong> means only<br />
one out of every four dollars it received in rent from<br />
franchisees went towards occupancy costs for<br />
franchised stores. 69<br />
In contrast, McDonald’s reported th<strong>at</strong> it earned<br />
only US$632 million as a gross profit margin on<br />
US$4.2 billion in sales <strong>at</strong> U.S. corpor<strong>at</strong>e stores in<br />
2015, less than a third as much as it earned from<br />
rent. Compared to <strong>the</strong> U.S. real est<strong>at</strong>e profit r<strong>at</strong>io of<br />
75 percent, <strong>the</strong> company’s gross profit r<strong>at</strong>io on<br />
corpor<strong>at</strong>e store sales was just 15 percent. 70<br />
The substantial discrepancy between <strong>the</strong> high<br />
rents charged to franchisees and <strong>the</strong> compar<strong>at</strong>ively<br />
low occupancy costs borne by McDonald’s has a real<br />
impact on <strong>the</strong> company’s franchisees, who appear to<br />
pay more in rent as a share of sales than franchisees<br />
of o<strong>the</strong>r chains. While McDonald’s discloses a rent<br />
range of 8.5 percent to 15 percent of sales and even<br />
higher, restaurant research firm Technomic<br />
estim<strong>at</strong>es th<strong>at</strong> fast food companies in <strong>the</strong> U.S.<br />
charge <strong>the</strong>ir franchisees rent ranging from 6 percent<br />
to 10 percent of sales. 71<br />
This comports with d<strong>at</strong>a from Burger King’s<br />
largest franchisee, Carrols Restaurant Group, which<br />
paid approxim<strong>at</strong>ely 7.5 percent of sales in rent on<br />
stores leased from Burger King in 2015. 72 Similarly,<br />
Wendy’s charged franchisees an estim<strong>at</strong>ed 6.0<br />
percent of sales for rent <strong>at</strong> franchised stores where<br />
Wendy’s owned or leased real est<strong>at</strong>e in 2015. 73<br />
McDonald’s control of real est<strong>at</strong>e, and its ability to<br />
set franchisee rent without competing on price with<br />
o<strong>the</strong>r real est<strong>at</strong>e holders, appears to lead to infl<strong>at</strong>ed<br />
rent r<strong>at</strong>es.<br />
McDonald’s control of franchised real est<strong>at</strong>e also<br />
means th<strong>at</strong> it has wide l<strong>at</strong>itude to increase <strong>the</strong><br />
amount th<strong>at</strong> franchisees must pay in rent over time.<br />
Rising rents and o<strong>the</strong>r costs have led to tension and<br />
conflict between <strong>the</strong> company and its franchisees in<br />
<strong>the</strong> U.S., as discussed below. 74<br />
McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 11
McLandlord<br />
countries and controls <strong>the</strong> real est<strong>at</strong>e for franchised<br />
stores, requiring its individual franchisees to lease<br />
<strong>the</strong>ir stores from <strong>the</strong> company. 80<br />
And third, McDonald’s market power, coupled<br />
with its str<strong>at</strong>egy of tying its franchise agreements to<br />
<strong>the</strong> leasing of property, allows <strong>the</strong> company to<br />
extract substantial profits on <strong>the</strong> rent it charges to<br />
franchisees. Prospective franchisees in many countries<br />
likely choose McDonald’s as a franchisor in<br />
order to access an overwhelming portion of <strong>the</strong> fast<br />
food market, due to McDonald’s disproportion<strong>at</strong>e<br />
share of fast food sales among franchised chains,<br />
regardless of how <strong>the</strong> terms imposed by McDonald’s<br />
compare to those of o<strong>the</strong>r brands. Their altern<strong>at</strong>ive<br />
is, in many cases, to seek a franchise with a much<br />
smaller and less successful chain. Fur<strong>the</strong>rmore,<br />
prospective McDonald’s franchisees must undergo a<br />
lengthy and unpaid training period before being<br />
granted a franchise. 81 McDonald’s only reveals where<br />
new franchisees can oper<strong>at</strong>e stores and wh<strong>at</strong> rental<br />
r<strong>at</strong>e <strong>the</strong>y will be charged near <strong>the</strong> conclusion of this<br />
training period, likely limiting <strong>the</strong> impact of competieurope<br />
Across Europe, as in <strong>the</strong> United St<strong>at</strong>es,<br />
rent is <strong>the</strong> largest single source of<br />
profit for McDonald’s.<br />
McDonald’s is by far <strong>the</strong> largest fast food company in<br />
Europe, with almost 8,200 stores and €20.5 billion in<br />
systemwide sales on <strong>the</strong> continent in 2014. 75 McDonald’s<br />
claims to sell more fast food in Europe than its<br />
next nine competitors combined. 76<br />
In <strong>the</strong> fast food sector McDonald’s enjoyed a<br />
dominant position in most E.U. countries in 2015. In<br />
particular, in <strong>the</strong> American fast food market (including<br />
brands such as Burger King, Quick, and KFC),<br />
McDonald’s accounted for over 30 percent of sales in<br />
19 countries in 2015 and over 75 percent in major<br />
markets like France (76 percent), Germany (76<br />
percent) and Italy (88 percent). 77<br />
McDonald’s oper<strong>at</strong>ing model varies throughout<br />
Europe, adjusting for n<strong>at</strong>ional laws and incorpor<strong>at</strong>ing<br />
menu items suited to local tastes. However, a few<br />
constants persist. First, McDonald’s franchises a<br />
significant portion of its stores in most European<br />
markets. Franchisees oper<strong>at</strong>e 79 percent of McDonald’s<br />
European stores, 78 and <strong>the</strong> average franchisee<br />
in Europe had fewer than four stores in 2010. 79<br />
Second, it offers similar franchise agreements in all<br />
By <strong>the</strong> numbers<br />
McDonald’s rental income and property expenses in europe, 2014<br />
All figures in millions of euros<br />
Franchisee sales:<br />
€14,407<br />
Real est<strong>at</strong>e margin:<br />
€1,276<br />
<strong>Rent</strong> paid by franchisees:<br />
€1,843<br />
Real est<strong>at</strong>e profit r<strong>at</strong>io:<br />
69 percent<br />
Occupancy costs, franchised stores:<br />
€568<br />
12 | March 2017
March 2017<br />
Figure 4.<br />
McDonald's market share in American-style fast food, 2015<br />
100%<br />
90%<br />
80%<br />
70%<br />
60%<br />
50%<br />
40%<br />
30%<br />
ireland<br />
43%<br />
United<br />
Kingdom<br />
40%<br />
Ne<strong>the</strong>rlands<br />
71%<br />
belgium<br />
45%<br />
denmark<br />
68%<br />
sweden<br />
39%<br />
Czech<br />
Republic<br />
67%<br />
finland<br />
33%<br />
20%<br />
portugal<br />
69%<br />
spain<br />
58%<br />
france<br />
76%<br />
germany<br />
76%<br />
italy<br />
87%<br />
austria<br />
90%<br />
poland<br />
71%<br />
Bulgaria<br />
56%<br />
slovakia<br />
92%<br />
hungary<br />
70%<br />
greece<br />
17%<br />
romania<br />
63%<br />
competition in <strong>the</strong> real est<strong>at</strong>e market on <strong>the</strong> rent<br />
McDonald’s charges franchisees. 82 Franchisees’<br />
bargaining power is indeed weakened as <strong>the</strong>y will<br />
not risk losing <strong>the</strong> year <strong>the</strong>y spent in training by<br />
negoti<strong>at</strong>ing terms and conditions.<br />
Across Europe, as in <strong>the</strong> United St<strong>at</strong>es, rent is <strong>the</strong><br />
largest single source of profit for <strong>the</strong> company.<br />
McDonald’s posted an average gross profit r<strong>at</strong>io on<br />
rental income of 69 percent in Europe in 2014, meaning<br />
th<strong>at</strong> less than one-third of <strong>the</strong> rent monies<br />
charged to its franchisees went towards its own<br />
occupancy costs for franchised stores. 83 Th<strong>at</strong><br />
compares to McDonald’s gross profit r<strong>at</strong>io of only 18<br />
percent on selling hamburgers in its European<br />
corpor<strong>at</strong>e stores, where <strong>the</strong> company reported a<br />
margin of €1.1 billion on approxim<strong>at</strong>ely €6.1 billion<br />
in corpor<strong>at</strong>e store sales in 2014. 84<br />
Country by Country Analysis 85<br />
McDonald’s franchisees pay more rent, as a percentage<br />
of <strong>the</strong>ir sales, than franchisees of o<strong>the</strong>r fast food<br />
chains. Additionally, in every market reviewed,<br />
McDonald’s rents are much higher than market<br />
rents. This str<strong>at</strong>egy not only allows McDonald’s to<br />
extract more revenue from its franchisees, but it is<br />
also likely used as a means to keep control over<br />
franchisees through <strong>the</strong>ir level of profitability.<br />
McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 13
McLandlord<br />
The German press refers to rental payments<br />
th<strong>at</strong> are up to 20 percent of franchisees’ sales,<br />
exceeding market r<strong>at</strong>es by five to ten times.<br />
France<br />
France is one of McDonald’s largest markets and <strong>the</strong><br />
second most profitable market in <strong>the</strong> world. As of<br />
December 2016, McDonald’s has 1,410 French stores,<br />
84 percent of which are oper<strong>at</strong>ed by franchisees. In<br />
total, McDonald’s stores in France brought in almost<br />
€4.7 billion in sales in 2015. 86 McDonald’s enjoys a<br />
dominant position in France; it accounts for over 76<br />
percent of sales in <strong>the</strong> American-style fast food<br />
market (including brands like Burger King, Quick,<br />
and KFC). 87<br />
A sample of McDonald’s franchisee financial<br />
st<strong>at</strong>ements in France suggests th<strong>at</strong> franchisees <strong>the</strong>re<br />
pay an average of 13.6 percent of sales in rent,<br />
ranging from 11.7 percent to 18.4 percent. 88 McDonald’s<br />
underlying costs for real est<strong>at</strong>e in France were<br />
an estim<strong>at</strong>ed 4.4 percent of sales for 2014. The<br />
disparity between franchisee rental r<strong>at</strong>es and<br />
McDonald’s 4.4 percent real est<strong>at</strong>e costs suggests<br />
th<strong>at</strong> for a typical store, franchisees pay more than<br />
three times as much in rent as McDonald’s incurs in<br />
costs. 89 Even <strong>the</strong> lowest r<strong>at</strong>e of rent found for a<br />
McDonald’s franchisee in France was more than 2.5<br />
times McDonald’s average underlying real est<strong>at</strong>e<br />
costs, and <strong>the</strong> highest r<strong>at</strong>e found, of 18.4 percent of<br />
sales, was more than four times <strong>the</strong>se costs.<br />
McDonald’s franchisees appear to pay more in<br />
rent than franchisees of competing fast food chains<br />
in France. Quick Burger, which also controls real<br />
est<strong>at</strong>e for its conventional franchised stores, charges<br />
its franchisees an estim<strong>at</strong>ed average of 7.4 to 7.9<br />
percent of sales in rent despite underlying real est<strong>at</strong>e<br />
costs of 6.2 to 6.6 percent of sales, substantially<br />
higher than those borne by McDonald’s. 90 Overall, as<br />
a percent of sales, McDonald’s franchisees pay<br />
approxim<strong>at</strong>ely 72 to 84 percent more in rent than<br />
franchisees of Quick.<br />
Italy<br />
As of December 2016, McDonald’s has 554 stores in<br />
Italy, 84 percent of which are oper<strong>at</strong>ed by franchisees.<br />
In total, McDonald’s Italian stores had sales of<br />
€1.1 billion in 2015, representing 88 percent of sales<br />
in <strong>the</strong> American style fast food market. Franchisees<br />
in Italy paid McDonald’s €94.4 million in rent in 2014,<br />
<strong>the</strong> equivalent of 12.0 percent of sales. 91 Fur<strong>the</strong>rmore,<br />
a sample of McDonald’s franchise agreements<br />
in Italy suggests th<strong>at</strong> franchisees <strong>the</strong>re pay up to as<br />
much as 21.0 percent of sales in rent, suggesting an<br />
even higher r<strong>at</strong>e of rental charges. 92 McDonald’s<br />
occupancy costs for its franchised stores in Italy,<br />
however, were estim<strong>at</strong>ed <strong>at</strong> just €35.0 million, or 4.2<br />
percent of franchised sales. 93 For a typical franchisee<br />
paying 12.0 percent of sales in rent to McDonald’s for<br />
a store on which McDonald’s bore 5.0 percent of<br />
sales in occupancy costs, McDonald’s would earn a<br />
profit of 63 percent on franchisee rent.<br />
Germany<br />
As of December 2016, McDonald’s has 1,470 stores in<br />
Germany, 90 percent of which are franchised.<br />
McDonald’s accounts for 76 percent of sales in <strong>the</strong><br />
American-style fast food market. The main franchisor<br />
in Germany is McDonald’s Deutschland, LLC. This<br />
company is <strong>the</strong> German branch of a Delaware, U.S.<br />
registered company, and as such is not required to<br />
make available financial st<strong>at</strong>ements and accounts,<br />
<strong>the</strong>reby preventing <strong>the</strong> public from accessing <strong>the</strong><br />
amount of rent received by <strong>the</strong> company compared<br />
to rental costs. Regardless, McDonald’s franchisees<br />
in Germany appear to pay rent th<strong>at</strong> significantly<br />
exceeds a fair market r<strong>at</strong>e. The German press refers<br />
to rental payments th<strong>at</strong> are up to 20 percent of<br />
franchisees’ sales, exceeding market r<strong>at</strong>es by five to<br />
ten times. 94<br />
14 | March 2017
March 2017<br />
McDonald’s likely earned an estim<strong>at</strong>ed real<br />
est<strong>at</strong>e profit r<strong>at</strong>io of 75 percent on <strong>the</strong><br />
rent charged to its U.K. franchisees in 2015.<br />
United Kingdom<br />
In <strong>the</strong> United Kingdom, McDonald’s has 1,274 stores<br />
as of December 2016, 73 percent of which are oper<strong>at</strong>ed<br />
by franchisees. In total, McDonald’s stores earned<br />
£2.4 billion in sales in 2015, 40 percent of sales<br />
among all franchised fast food chains.<br />
Franchisees in <strong>the</strong> U.K. paid an estim<strong>at</strong>ed £282.4<br />
million to McDonald’s in rent in 2015. This amount is<br />
20.0 percent of franchisee sales as reported by<br />
Euromonitor. 95 McDonald’s various subsidiaries in<br />
<strong>the</strong> U.K. recorded total estim<strong>at</strong>ed occupancy costs of<br />
£120.0 million in 2015, representing 5.0 percent of<br />
systemwide sales based on Euromonitor d<strong>at</strong>a. 96 For<br />
a franchisee paying a typical rental r<strong>at</strong>e for a store on<br />
which McDonald’s covered occupancy costs in line<br />
with its n<strong>at</strong>ional average, McDonald’s likely earned<br />
an estim<strong>at</strong>ed real est<strong>at</strong>e profit r<strong>at</strong>io of 75 percent on<br />
<strong>the</strong> rent charged to its U.K. franchisees in 2015. 97<br />
McDonald’s has disclosed th<strong>at</strong> <strong>the</strong> rent it<br />
charges to its own corpor<strong>at</strong>e stores when <strong>the</strong>y<br />
oper<strong>at</strong>e on leased property “equ<strong>at</strong>es to <strong>the</strong> third<br />
party rental cost with no fur<strong>the</strong>r mark-up.” 98 Therefore,<br />
<strong>the</strong> average U.K. franchisee likely pays four<br />
times as much in rent as an average McDonald’s<br />
corpor<strong>at</strong>e store. 99<br />
McDonald’s franchisees also appear to pay rent<br />
th<strong>at</strong> significantly exceeds a fair market r<strong>at</strong>e. The<br />
U.K.’s Valu<strong>at</strong>ion Office Agency calcul<strong>at</strong>es “r<strong>at</strong>eable<br />
value” for business properties in England and Wales,<br />
which represents <strong>the</strong> annual rental value of a property<br />
if offered on <strong>the</strong> open market. 100 The average<br />
franchised store paid more than £300,000 to McDonald’s<br />
in rent in 2015 – calcul<strong>at</strong>ed by dividing estim<strong>at</strong>ed<br />
rental payments of £282 million by <strong>the</strong> number of<br />
franchised stores – but in major urban centers<br />
including Birmingham, Bristol, Liverpool, and<br />
Manchester, not a single store listed as a McDonald’s<br />
loc<strong>at</strong>ion by <strong>the</strong> Valu<strong>at</strong>ion Office Agency had a<br />
r<strong>at</strong>eable value anywhere near this amount. In fact,<br />
only one McDonald’s store in <strong>the</strong>se four markets had<br />
a r<strong>at</strong>eable value of more than half <strong>the</strong> estim<strong>at</strong>ed<br />
average rent McDonald’s charged its franchisees,<br />
and <strong>the</strong> overwhelming majority of stores were r<strong>at</strong>ed<br />
<strong>at</strong> less than a third of <strong>the</strong> average. 101<br />
N<strong>at</strong>ionally, McDonald’s r<strong>at</strong>eable property values<br />
are broadly in line with those of o<strong>the</strong>r main fast food<br />
chains and average approxim<strong>at</strong>ely £85,000 per<br />
annum, less than a third of wh<strong>at</strong> its franchisees<br />
actually pay in rent. 102 As an example, Lambtrad Ltd.,<br />
a small McDonald’s franchisee, paid an average of<br />
£289,731 in rent per store in 2014 to McDonald’s. 103<br />
But <strong>the</strong> average r<strong>at</strong>eable value for <strong>the</strong> stores oper<strong>at</strong>ed<br />
by Lambtrad Ltd. th<strong>at</strong> are listed by <strong>the</strong> Valu<strong>at</strong>ion<br />
Office Agency is only £81,000. 104 So <strong>the</strong> rent Lambtrad<br />
Ltd. paid to McDonald’s can be estim<strong>at</strong>ed <strong>at</strong> 3.6<br />
times <strong>the</strong> market r<strong>at</strong>e for its stores.<br />
In <strong>the</strong> course of determining a property’s valu<strong>at</strong>ion,<br />
<strong>the</strong> same agency sets an expected price per<br />
square meter, considering a property’s type and<br />
unique characteristics. 105 Based on th<strong>at</strong> market<br />
price, McDonald’s properties do not appear to be<br />
more valuable than those of its top competitors. In<br />
<strong>the</strong> four major cities listed above, McDonald’s<br />
loc<strong>at</strong>ions have a mean market price per square<br />
meter th<strong>at</strong> is lower than o<strong>the</strong>r intern<strong>at</strong>ional chains<br />
such as Burger King, KFC, and Pizza Hut. 106 Therefore,<br />
<strong>the</strong> high rents charged to McDonald’s franchisees<br />
do not seem to reflect characteristics of its<br />
loc<strong>at</strong>ions, but r<strong>at</strong>her <strong>the</strong> unique dynamics of McDonald’s<br />
franchising rel<strong>at</strong>ionships.<br />
McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 15
McLandlord<br />
McDonald’s str<strong>at</strong>egies towards<br />
franchisees<br />
The oper<strong>at</strong>ors sit on a cliff right now. With sales going in <strong>the</strong><br />
wrong direction, all must be conserv<strong>at</strong>ive in our decisions. It will<br />
take only one bad decision to put any oper<strong>at</strong>or down and out.<br />
“<br />
In <strong>the</strong> U.S., <strong>the</strong> high and rising costs outlined in this<br />
report have stoked rising tensions between franchisees<br />
and <strong>the</strong> corpor<strong>at</strong>ion. 107 In July 2015, U.S.<br />
franchisees’ assessment of <strong>the</strong>ir rel<strong>at</strong>ionship with<br />
McDonald’s reached an all-time low, according to<br />
analyst Mark Kalinowski’s recurring survey of<br />
McDonald’s franchisees. 108 “At least half of <strong>the</strong> oper<strong>at</strong>ors<br />
in my region are on <strong>the</strong> verge of collapse,” one<br />
franchisee commented. Ano<strong>the</strong>r added, “The oper<strong>at</strong>ors<br />
sit on a cliff right now. With sales going in <strong>the</strong><br />
wrong direction, all must be conserv<strong>at</strong>ive in our<br />
decisions. It will take only one bad decision to put<br />
any oper<strong>at</strong>or down and out.” 109 Franchisees remain<br />
diss<strong>at</strong>isfied, r<strong>at</strong>ing <strong>the</strong> rel<strong>at</strong>ionship <strong>at</strong> 1.73, where 1<br />
is poor and 5 is excellent, according to <strong>the</strong> October<br />
2016 edition of <strong>the</strong> survey. 110<br />
Since 2007, McDonald’s and o<strong>the</strong>r franchisors<br />
have been required to disclose certain types of litig<strong>at</strong>ion,<br />
including all suits between <strong>the</strong> chain and its<br />
franchisees, in <strong>the</strong>ir annual Franchise Disclosure<br />
Documents (FDDs) filed in <strong>the</strong> United St<strong>at</strong>es. 111<br />
Between 2008 and 2015, McDonald’s was a party to<br />
some 61 lawsuits and complaints considered m<strong>at</strong>erial<br />
to its FDD filings. Of those, fully 45 cases (74<br />
percent) included franchisees as ei<strong>the</strong>r plaintiff or<br />
defendant. 112 The alleg<strong>at</strong>ions made against McDonald’s<br />
in <strong>the</strong>se cases included “fixing prices,” 113<br />
“tortious interference,” 114 and “non-fulfillment of<br />
contract.” 115 Some sought injunctive relief or monetary<br />
damages, as well as reductions in rent. 116<br />
Recently, franchisees and <strong>the</strong>ir advoc<strong>at</strong>es have<br />
asked for regul<strong>at</strong>ory action to comb<strong>at</strong> McDonald’s<br />
abusive practices. Several McDonald’s franchisees in<br />
Puerto Rico, who sued <strong>the</strong> company in 2007 for<br />
allegedly engaging in abusive conduct and failing to<br />
disclose m<strong>at</strong>erial inform<strong>at</strong>ion, 117 have since advoc<strong>at</strong>ed<br />
for legisl<strong>at</strong>ion to address McDonald’s practices, 118<br />
and filed a request for enforcement with <strong>the</strong> U.S.<br />
Federal Trade Commission. 119 In May of 2015, <strong>the</strong><br />
Service Employees Intern<strong>at</strong>ional Union petitioned<br />
<strong>the</strong> U.S. Federal Trade Commission to investig<strong>at</strong>e<br />
abusive and pred<strong>at</strong>ory practices by franchisors,<br />
including McDonald’s. 120<br />
In Brazil, sales for McDonald’s stores deterior<strong>at</strong>ed<br />
in <strong>the</strong> l<strong>at</strong>e 1990s. Franchisees blamed <strong>the</strong> decline<br />
on cannibaliz<strong>at</strong>ion from <strong>the</strong> rapid opening of corpor<strong>at</strong>e<br />
stores, as well as on exorbitant rents on McDonald’s<br />
property. 121 They launched a series of regul<strong>at</strong>ory<br />
investig<strong>at</strong>ions into McDonald’s alleged exploit<strong>at</strong>ive<br />
and anti-competitive business practices and<br />
pursued over 100 separ<strong>at</strong>e legal actions, some rising<br />
to <strong>the</strong> Brazilian Supreme Court. 122<br />
These cases are likely only <strong>the</strong> tip of <strong>the</strong> iceberg,<br />
since no disclosure of out-of-court settlements is<br />
mand<strong>at</strong>ory, and franchisees likely think twice before<br />
filing a complaint th<strong>at</strong> puts <strong>the</strong>ir business fur<strong>the</strong>r <strong>at</strong><br />
risk. 123<br />
Additionally, in response to risks of litig<strong>at</strong>ion<br />
about rent, McDonald’s has developed a “rent relief”<br />
practice, 124 <strong>the</strong>reby allowing franchisees to benefit<br />
16 | March 2017
March 2017<br />
Figure 5.<br />
McDonald’s Anti-Competitive Practices May Lead to Higher Prices <strong>at</strong> Franchised Stores*<br />
Marseille paris lyon<br />
72%<br />
higher<br />
64%<br />
higher<br />
25%<br />
higher<br />
*Price differentials for small fries are shown above.<br />
from a reduction of <strong>the</strong>ir rental payments provided<br />
<strong>the</strong>y comply with conditions set forth by McDonald’s,<br />
such as price policies. Despite this practice, McDonald’s<br />
rental income remains exorbitant as described<br />
above in this report. This rent relief practice has a<br />
double advantage for McDonald’s: first, it allows<br />
McDonald’s to extract higher revenues by unil<strong>at</strong>erally<br />
fixing franchisees’ profitability. Second, it may be<br />
used as a means to control franchisees through <strong>the</strong>ir<br />
level of profitability and induce <strong>the</strong>m to comply with<br />
McDonald’s policies. In o<strong>the</strong>r words, fixing<br />
above-<strong>the</strong>-market rents allows McDonald’s to <strong>the</strong>n<br />
offer rent relief to its franchisees in consider<strong>at</strong>ion for<br />
strict compliance with <strong>the</strong> McDonald’s System. In<br />
this respect, McDonald’s tighter control over its<br />
franchisees in consider<strong>at</strong>ion for rent relief may<br />
include compliance with potential resale price maintenance<br />
policies th<strong>at</strong> may harm consumers: McDonald’s<br />
Franchise Disclosure Document refers indeed<br />
to two price-fixing cases, and <strong>the</strong> press reported a<br />
price-fixing issue in France. 125<br />
It also appears th<strong>at</strong> McDonald’s has implemented<br />
str<strong>at</strong>egies to reinforce loyalty and commitment to<br />
<strong>the</strong> brand from its oper<strong>at</strong>ors, <strong>the</strong>reby limiting risks of<br />
litig<strong>at</strong>ion. One str<strong>at</strong>egy consists of replacing fully-independent<br />
franchisees by long-term McDonald’s<br />
executives and employees, who have obviously<br />
proved <strong>the</strong>ir loyalty and commitment to <strong>the</strong> brand.<br />
For instance in France, priority for existing or new<br />
franchised restaurants is given to former officers and<br />
executives <strong>at</strong> McDonald’s headquarters or long-term<br />
employees in restaurants. 126 Additionally, franchisees<br />
who comply with <strong>the</strong> McDonald’s System have a<br />
chance to expand and <strong>at</strong> some point to be partners<br />
with McDonald’s through joint ventures oper<strong>at</strong>ing<br />
numerous restaurants (oper<strong>at</strong>ors running joint<br />
ventures have an average of 12 restaurants in<br />
France). 127 McDonald’s also favors <strong>the</strong> expansion of<br />
franchised restaurants within families, by allowing<br />
franchisee family members to open a McDonald’s<br />
franchised restaurant or to take over <strong>the</strong> business<br />
oper<strong>at</strong>ed by one parent who likely proved his or her<br />
loyalty. 128<br />
McDonald’s pred<strong>at</strong>ory real est<strong>at</strong>e practices do<br />
not only impact its franchisees. As discussed below,<br />
<strong>the</strong>y are also likely to hurt McDonald’s workers, its<br />
customers, and, due to <strong>the</strong> chain’s massive size, <strong>the</strong><br />
overall competitive environment in fast food.<br />
Not Lovin’ It: McDonald’s Extractive<br />
Practices Likely Lead to a Worse Deal for<br />
Customers<br />
Consumers may also feel <strong>the</strong> impact of McDonald’s<br />
extraction of enormous real est<strong>at</strong>e profits from its<br />
stores. Understaffing, low wages, and unsafe conditions<br />
transl<strong>at</strong>e into a challenging environment for<br />
workers to provide quality meals and customer<br />
service. Similarly, tight margins can force franchisees<br />
to skimp on investing in <strong>the</strong>ir stores or in <strong>the</strong> products<br />
<strong>the</strong>y serve and can also force franchisees to<br />
raise prices, directly impacting customers.<br />
Fast food customers have already noticed <strong>the</strong><br />
impact th<strong>at</strong> McDonald’s extraction has on <strong>the</strong> quality<br />
McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 17
McLandlord<br />
Figure 6.<br />
Price d<strong>at</strong>a for McDonald’s stores by city, November and December 2015<br />
99%<br />
84%<br />
85%<br />
89%<br />
Bologna<br />
98%<br />
Lyon<br />
90%<br />
Marseille<br />
93%<br />
Paris<br />
80%<br />
Percent of items priced differently between corpor<strong>at</strong>e and franchised stores.<br />
Proportion of said items th<strong>at</strong> were more expensive in franchised stores than corpor<strong>at</strong>e.<br />
of <strong>the</strong> customer experience. The American Customer<br />
S<strong>at</strong>isfaction Index ranked McDonald’s <strong>the</strong> worst fast<br />
chain in <strong>the</strong> United St<strong>at</strong>es in 2015, and its scores<br />
have been deterior<strong>at</strong>ing in recent years. 129<br />
In <strong>the</strong> United Kingdom, McDonald’s is a perennial<br />
contender for <strong>the</strong> title of most h<strong>at</strong>ed brand, and in<br />
2015 it was ranked as <strong>the</strong> most h<strong>at</strong>ed service sector<br />
company in <strong>the</strong> U.K. 130 In France, McDonald’s was<br />
ranked second to last among branded fast food<br />
companies in 2016 by <strong>the</strong> Que Choisir Magazine. 131<br />
McDonald’s extractive practices likely also affect <strong>the</strong><br />
quality of McDonald’s food, which is in part a<br />
function of how much pressure franchisees apply on<br />
<strong>the</strong>ir employees to produce <strong>the</strong> products quickly, to<br />
<strong>the</strong> possible detriment of <strong>the</strong>ir quality. In a 2014<br />
Consumer Reports survey on <strong>the</strong> quality and taste of<br />
food <strong>at</strong> United St<strong>at</strong>es fast food chains, consumers<br />
r<strong>at</strong>ed McDonald’s burgers worst in <strong>the</strong> country. 132<br />
Customers <strong>at</strong> franchised McDonald’s stores may<br />
pay higher prices as a result of <strong>the</strong> high rent McDonald’s<br />
charges its franchisees. D<strong>at</strong>a collected in<br />
November and December of 2015 indic<strong>at</strong>es th<strong>at</strong> in<br />
several major cities in Europe, McDonald’s<br />
franchised stores charge higher prices than corpor<strong>at</strong>e-owned<br />
stores in <strong>the</strong> same geographic areas. 133<br />
For example, in Bologna, 99 percent of <strong>the</strong> items<br />
examined had different average prices between<br />
corpor<strong>at</strong>e and franchised stores, and of those, 98<br />
percent had higher prices <strong>at</strong> franchised stores.<br />
The differential between prices <strong>at</strong> corpor<strong>at</strong>e and<br />
franchised stores can be substantial. In Bologna, for<br />
example, menu items priced higher <strong>at</strong> franchised<br />
stores were €0.34 more on average than <strong>the</strong> same<br />
items <strong>at</strong> corpor<strong>at</strong>e stores, a difference of 8 percent.<br />
In France, d<strong>at</strong>a g<strong>at</strong>hered by <strong>the</strong> Que Choisir Magazine<br />
confirms an average difference of 4.4 percent,<br />
with <strong>at</strong> least 10 products being 10 percent to 27<br />
percent more expensive in franchised stores than in<br />
corpor<strong>at</strong>e-owned stores. 134<br />
Higher prices charged by McDonald’s franchisees<br />
may result from McDonald’s extractive practices<br />
combined with possible price-fixing policies implemented<br />
by McDonald’s, a practice which is prohibited<br />
by European and n<strong>at</strong>ional laws. Indeed, according<br />
to a 2016 economic study conducted in France,<br />
prices for more than 80 percent of McDonald’s products<br />
are identical or similar from franchised store to<br />
franchised store. This suggests a possible concerted<br />
practice resulting from <strong>the</strong> imposition of retail<br />
prices. 135 Cases filed in Greece and Norway also<br />
include price-fixing alleg<strong>at</strong>ions. 136 This kind of<br />
practice is detrimental to consumers as <strong>the</strong>y are<br />
deprived of possible lower prices <strong>at</strong> franchised<br />
stores. The financial and oper<strong>at</strong>ing pressures faced<br />
by McDonald’s franchisees as a result of <strong>the</strong> chain’s<br />
high fees and restrictive terms may also limit<br />
franchised stores’ ability to provide even <strong>the</strong> same<br />
level of value, customer service, and quality food as<br />
is provided <strong>at</strong> McDonald’s corpor<strong>at</strong>e stores. In major<br />
cities in <strong>the</strong> Czech Republic, France, Germany and<br />
Italy, franchised McDonald’s stores consistently<br />
received lower average r<strong>at</strong>ings than <strong>the</strong>ir corpor<strong>at</strong>e<br />
counterparts on Yelp, a leading online portal for<br />
customer reviews. 137 Of <strong>the</strong> 12 major geographies<br />
examined, all had higher r<strong>at</strong>ings for corpor<strong>at</strong>e stores<br />
than franchised stores.<br />
18 | January 2016
March 2017<br />
Figure 7.<br />
Yelp R<strong>at</strong>ing Comparison for McDonald's Corpor<strong>at</strong>e and Franchise Stores, February 2017<br />
Average Yelp R<strong>at</strong>ings<br />
All stores weighted equally<br />
Average Yelp R<strong>at</strong>ings<br />
All reviews weighted equally<br />
City Corpor<strong>at</strong>e Franchised Dif ference Corpor<strong>at</strong>e Franchised Dif ference<br />
Paris<br />
2.9<br />
2.6<br />
11.6%<br />
3.0<br />
2.6<br />
11.7%<br />
Prague<br />
3.6<br />
2.9<br />
19.0%<br />
3.4<br />
2.8<br />
18.1%<br />
Berlin<br />
3.2<br />
2.5<br />
19.8%<br />
3.3<br />
2.6<br />
23.0%<br />
Cologne<br />
3.0<br />
2.4<br />
19.6%<br />
2.9<br />
2.4<br />
19.8%<br />
Dusseldorf<br />
3.0<br />
2.6<br />
12.5%<br />
3.0<br />
2.6<br />
15.6%<br />
Frankfurt<br />
2.8<br />
2.6<br />
9.1%<br />
2.8<br />
2.4<br />
14.4%<br />
Nuremberg<br />
2.9<br />
2.6<br />
8.1%<br />
3.7<br />
2.6<br />
27.8%<br />
Stuttgart<br />
2.8<br />
2.6<br />
6.8%<br />
2.9<br />
2.3<br />
21.0%<br />
Bologna<br />
4.0<br />
3.8<br />
4.2%<br />
4.0<br />
3.2<br />
21.4%<br />
Milan<br />
3.5<br />
3.2<br />
9.1%<br />
3.5<br />
3.2<br />
8.1%<br />
Rome<br />
3.0<br />
2.9<br />
3.9%<br />
2.9<br />
2.7<br />
5.1%<br />
O<strong>the</strong>r Italian Areas<br />
3.4<br />
3.3<br />
3.4%<br />
3.4<br />
3.2<br />
4.6%<br />
McJobs and McWages<br />
McDonald’s workers <strong>at</strong> franchised stores see direct<br />
consequences from <strong>the</strong> chain’s extractive practices.<br />
High rents and fees and low store-level profit<br />
margins lead franchisees and store managers to<br />
keep labor costs low, resulting in low wages and, in<br />
some cases, viol<strong>at</strong>ions of employment law. 138 Store<br />
managers engage in aggressive scheduling arrangements,<br />
such as on-call systems and zero-hour<br />
contracts, 139 which aim to ensure th<strong>at</strong> each store is<br />
leanly staffed. Cost pressures, in turn, can lead to<br />
unsafe conditions, where workers are required to<br />
work quickly with dangerous equipment. In 2015,<br />
McDonald’s workers <strong>at</strong> 23 stores in <strong>the</strong> United St<strong>at</strong>es<br />
filed complaints with <strong>the</strong> Occup<strong>at</strong>ional Safety and<br />
Health Administr<strong>at</strong>ion (OSHA), alleging th<strong>at</strong> understaffing,<br />
lack of protective equipment, pressure to<br />
work quickly, and greasy floors put workers <strong>at</strong> risk of<br />
burns and o<strong>the</strong>r injuries. 140 In France, employees<br />
regularly denounce understaffing, low wages and<br />
alleged viol<strong>at</strong>ions of labor law. 141<br />
It is no surprise, <strong>the</strong>n, th<strong>at</strong> workers have<br />
highlighted poor labor conditions <strong>at</strong> McDonald’s<br />
stores around <strong>the</strong> world. 142 For instance, in April<br />
2016, workers from more than 300 cities and 40<br />
countries around <strong>the</strong> world protested for better<br />
wages. 143 In <strong>the</strong> United St<strong>at</strong>es, workers in three<br />
st<strong>at</strong>es filed lawsuits against McDonald’s and its<br />
franchisees for wage <strong>the</strong>ft. 144 More recently, workers<br />
<strong>at</strong> U.S. McDonald’s stores filed 15 separ<strong>at</strong>e<br />
complaints of sexual harassment against <strong>the</strong><br />
company and its franchisees. 145 In <strong>the</strong> European<br />
Union, <strong>the</strong> European Parliament's Petition Commission<br />
launched an investig<strong>at</strong>ion concerning working<br />
conditions <strong>at</strong> McDonald’s restaurants in November<br />
2016 in response to three petitions, which g<strong>at</strong>hered<br />
31,000 sign<strong>at</strong>ures, denouncing McDonald’s use of<br />
zero-hour contracts in <strong>the</strong> U.K., McDonald’s reliance<br />
on flexi-jobs in Belgium and McDonald’s str<strong>at</strong>egies to<br />
hinder union represent<strong>at</strong>ion. 146<br />
In <strong>the</strong> United Kingdom, a recent poll of fast food<br />
workers found th<strong>at</strong> McDonald’s is <strong>the</strong> worst fast food<br />
employer in <strong>the</strong> country. 147 In France, McDonald’s<br />
franchisees appear to invest less in <strong>the</strong>ir workforce<br />
than <strong>the</strong> franchisees of any o<strong>the</strong>r major fast food<br />
chain. According to a review of available financial<br />
st<strong>at</strong>ements for a sample of French franchisees from<br />
McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 19
McLandlord<br />
Figure 8.<br />
Wages and salaries as a percent of sales by chain<br />
fast food franchisees, france<br />
Fast Food Chain Salaries as a Percent of Sales Range Salaries as a Percent of Sales Chain Average<br />
McDonald’s<br />
KFC (YUM)<br />
Quick<br />
Subway<br />
La Brioche Dorée<br />
Pomme de Pain<br />
Paul Boulangerie<br />
Pizza Hut (YUM)<br />
La Mie Caline<br />
Sushi Shop<br />
18-23<br />
18-29<br />
23-26<br />
20-31<br />
22-33<br />
22-36<br />
21-33<br />
22-31<br />
25-36<br />
28-38<br />
19%<br />
22%<br />
24%<br />
25%<br />
28%<br />
28%<br />
29%<br />
29%<br />
29%<br />
34%<br />
different fast food chains, <strong>the</strong> average McDonald’s<br />
franchisee spent less on labor as a percent of sales<br />
than <strong>the</strong> franchisees of any o<strong>the</strong>r chain. 148 Among a<br />
sample of franchisee st<strong>at</strong>ements, <strong>the</strong> average<br />
McDonald’s franchisee in France spent 19 percent of<br />
sales on labor costs, while <strong>the</strong> average franchisee of<br />
o<strong>the</strong>r chains spent 25 percent. This suggests th<strong>at</strong><br />
McDonald’s franchisees may be paying workers less,<br />
providing less valuable fringe benefits, hiring fewer<br />
staff, or perhaps combining all of <strong>the</strong>se cost-saving<br />
str<strong>at</strong>egies to slash labor costs more aggressively<br />
than <strong>the</strong>ir competitors.<br />
No Such Thing as a Free Market Lunch<br />
Finally, McDonald’s outsized market power means<br />
th<strong>at</strong> its real est<strong>at</strong>e approach may disrupt <strong>the</strong> fair<br />
functioning of <strong>the</strong> American-style fast food market.<br />
Excessive rents may reflect a market distortion<br />
because, in many countries, McDonald’s huge share<br />
of fast food sales among franchised chains gives it a<br />
dominant role in <strong>the</strong> supply of fast food franchises.<br />
Prospective franchisees likely have few options<br />
o<strong>the</strong>r than McDonald’s and <strong>the</strong>refore may be more<br />
willing to accept unfairly high rents.<br />
In addition, McDonald’s control of high-value retail<br />
loc<strong>at</strong>ions, maintained in some cases even if a specific<br />
McDonald’s franchisee in th<strong>at</strong> loc<strong>at</strong>ion fails, is likely<br />
to exclude competitors and also limits consumer<br />
choice. For example, in L<strong>at</strong>in America, McDonald’s<br />
master franchisee Arcos Dorados <strong>at</strong>tempts to use its<br />
market power to sustain a dominant position. The<br />
company disclosed to <strong>the</strong> U.S. Securities and<br />
Exchange Commission in 2012 th<strong>at</strong> “some restaurants<br />
are loc<strong>at</strong>ed based on a str<strong>at</strong>egic view, such as<br />
to affect competitors” as opposed to being loc<strong>at</strong>ed in<br />
order to maximize sales or profit. 149 Additionally, <strong>the</strong><br />
master franchise agreements between McDonald’s<br />
and Arcos Dorados limit <strong>the</strong> circumstances under<br />
which Arcos Dorados and its sub-franchisees can<br />
close stores, specifically allowing McDonald’s to<br />
prevent store closures th<strong>at</strong> may lead to <strong>the</strong> sale or<br />
transfer of real est<strong>at</strong>e to a list of competitors 150 or in<br />
certain iconic loc<strong>at</strong>ions. 151 Str<strong>at</strong>egic use of store<br />
loc<strong>at</strong>ions to constrain competing chains – such as<br />
holding on to real est<strong>at</strong>e for unsuccessful stores in<br />
order to reduce <strong>the</strong> supply of potential store<br />
loc<strong>at</strong>ions for competitors – can mean using <strong>the</strong><br />
chain’s market dominance and real est<strong>at</strong>e control to<br />
reduce competition.<br />
20 | March 2017
March 2017<br />
This, in turn, limits <strong>the</strong> diversity of food options for<br />
consumers in <strong>the</strong> marketplace. Given <strong>the</strong> amount of<br />
control th<strong>at</strong> McDonald’s exercises over Arcos Dorados,<br />
<strong>the</strong>se practices may mirror McDonald’s own<br />
practices in o<strong>the</strong>r regions.<br />
Chain businesses’ increasing prevalence in key<br />
real est<strong>at</strong>e loc<strong>at</strong>ions is also generally likely to hurt<br />
local and independent businesses. For instance, fast<br />
food chains are leading consumer foodservice industry<br />
growth in <strong>the</strong> United Kingdom, with McDonald’s<br />
<strong>at</strong> <strong>the</strong> top. 152 In February 2015, <strong>the</strong> Telegraph reported<br />
th<strong>at</strong>, “Start-up e<strong>at</strong>eries are unable to expand due<br />
to a chronic shortage of affordable sites in <strong>the</strong><br />
capital. London’s restaurant squeeze is hurting small<br />
brands as chains gobble up popular high street<br />
spots.” 153 In 2012, branded chains increased by 670<br />
outlets in <strong>the</strong> U.K. while independent restaurants<br />
decreased by about 370 outlets. 154 In 2013, 40<br />
percent of independent restaurants reported having<br />
a branded chain within a mile of <strong>the</strong>ir business,<br />
which had increased by 26 percent in five years, with<br />
chain growth limiting <strong>the</strong> diversity of food choices<br />
available to consumers. 155<br />
McDonald’s growth in Germany also neg<strong>at</strong>ively<br />
impacted traditional German restaurants, which had<br />
diminished to only about 30 percent of <strong>the</strong> market<br />
by 1996. 156 In recent years, chain restaurants, with<br />
McDonald’s <strong>at</strong> <strong>the</strong> top position, continuously developed<br />
to <strong>the</strong> detriment of <strong>the</strong>ir independent counterparts.<br />
157 McDonald’s aggressive expansion and<br />
cut-r<strong>at</strong>e pricing squeezed both independent cafes<br />
and <strong>the</strong> German coffee chain Tchibo, which lost<br />
market share to McCafé in 2008 and 2009. 158 In Spain,<br />
independent restaurants are struggling to compete,<br />
and in 2015 Euromonitor reported th<strong>at</strong> <strong>the</strong> “rise of<br />
chained consumer foodservice continues to erode<br />
<strong>the</strong> shares of independents.” 159 Similarly, in Italy,<br />
chains are fueling foodservice industry growth and<br />
taking market share from independent restaurants,<br />
a high number of which closed in 2014. 160 The prior<br />
year, McDonald’s had committed €350 million to add<br />
more than 100 new loc<strong>at</strong>ions. 161<br />
In France, a study on McDonald’s and Quick<br />
restaurant openings in Paris between 1984 and 2004<br />
underlines McDonald’s pred<strong>at</strong>ory practices over<br />
str<strong>at</strong>egic loc<strong>at</strong>ions and str<strong>at</strong>egies to affect competitors.<br />
162<br />
While none of <strong>the</strong>se industry trends are solely<br />
caused by McDonald’s, <strong>the</strong>y demonstr<strong>at</strong>e th<strong>at</strong> <strong>the</strong><br />
real est<strong>at</strong>e str<strong>at</strong>egies it pursues – keeping tight<br />
control of real est<strong>at</strong>e for franchised stores and thus<br />
limiting competitors’ access – likely have neg<strong>at</strong>ive<br />
consequences for consumer choice and on <strong>the</strong> prices<br />
charged by franchisees to consumers.<br />
McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 21
McLandlord<br />
conclusion<br />
It is McDonald’s responsibility to offer fair terms<br />
to its franchisees th<strong>at</strong> allow for McDonald’s stores<br />
to support healthy and prosperous communities.<br />
McDonald’s is best known for its iconic golden<br />
arches, Big Macs and Happy Meal toys. It is also<br />
known for its tax avoidance str<strong>at</strong>egies adopted<br />
around <strong>the</strong> world and in Europe especially as<br />
outlined by <strong>the</strong> investig<strong>at</strong>ions launched by <strong>the</strong><br />
European Commission and by n<strong>at</strong>ional tax authorities,<br />
as well as <strong>at</strong> McDonald’s hearing <strong>at</strong> <strong>the</strong> TAXE<br />
committee of <strong>the</strong> European Parliament. 163 But its<br />
real est<strong>at</strong>e empire is arguably <strong>the</strong> single most<br />
important part of its extractive business model. The<br />
company’s franchise contracts and <strong>the</strong>ir onerous<br />
rental requirements ensure a lucr<strong>at</strong>ive revenue<br />
stream, tight corpor<strong>at</strong>e control over <strong>the</strong> thousands<br />
of franchisees who oper<strong>at</strong>e <strong>the</strong> bulk of McDonald’s<br />
stores, low wages for McDonald’s workers, higher<br />
prices for customers <strong>at</strong> franchised stores and less<br />
choice for customers in <strong>the</strong> market.<br />
McDonald’s real est<strong>at</strong>e str<strong>at</strong>egies benefit its<br />
bottom line <strong>at</strong> <strong>the</strong> expense of everyone else. McDonald’s<br />
massive footprint, as well as <strong>the</strong> small size of<br />
most of its franchisees, means th<strong>at</strong> it has a disproportion<strong>at</strong>e<br />
ability rel<strong>at</strong>ive to o<strong>the</strong>r franchisors to<br />
enforce terms th<strong>at</strong> may be deemed o<strong>the</strong>rwise out of<br />
line with a competitive real est<strong>at</strong>e market. The<br />
extraction of <strong>the</strong>se rents and McDonald’s control<br />
over franchisees’ profitability transl<strong>at</strong>e into increasingly<br />
limited investments in quality products,<br />
family-supporting jobs, decent wages and tax<br />
revenues for <strong>the</strong> communities in which McDonald’s<br />
oper<strong>at</strong>es.<br />
Ultim<strong>at</strong>ely, it is McDonald’s responsibility to<br />
offer fair terms to its franchisees, terms th<strong>at</strong> support<br />
individual franchisees in making a profit and avoid<br />
franchisees’ economic dependency and th<strong>at</strong> allow<br />
for McDonald’s stores to support healthy and<br />
prosperous communities and to provide decent<br />
jobs. It is also McDonald’s responsibility not to use its<br />
franchising network in order to reinforce its dominant<br />
position to <strong>the</strong> detriment of its competitors. It is<br />
finally McDonald’s responsibility to ensure th<strong>at</strong><br />
franchisees offer <strong>the</strong> best price and quality of service<br />
to <strong>the</strong>ir customers by avoiding involvement in any<br />
kind of price-fixing through resale price maintenance<br />
str<strong>at</strong>egies.<br />
However, government regul<strong>at</strong>ors can play a<br />
critical role in ensuring <strong>the</strong> appropri<strong>at</strong>e competitive<br />
functioning of markets and protecting against <strong>the</strong><br />
consolid<strong>at</strong>ion of corpor<strong>at</strong>e power. For example, <strong>the</strong><br />
European Commission is responsible for regul<strong>at</strong>ing<br />
anti-competitive practices in Europe, including<br />
agreements between firms th<strong>at</strong> restrict competition<br />
and any firm’s abuse of a dominant market position.<br />
In particular, Europe’s competition laws regul<strong>at</strong>e<br />
potential abuse of dominance, exploit<strong>at</strong>ive prices,<br />
such as <strong>the</strong> potentially <strong>excess</strong>ive rents McDonald’s<br />
charges franchisees, 164 and resale price maintenance<br />
policies imposed in <strong>the</strong> vertical rel<strong>at</strong>ionship by a<br />
franchisor to its franchisees.<br />
Similarly, Brazil’s competition laws disallow<br />
practices th<strong>at</strong> limit, restrain, or harm competition, or<br />
th<strong>at</strong> allow a company to control a particular<br />
market. 165 Brazil also has a law specifically designed<br />
to target <strong>excess</strong>ive rents, which prohibits <strong>excess</strong>ive<br />
markups on subleased property. 166<br />
22 | March 2017
March 2017<br />
The following steps can be taken in nearly every<br />
country where McDonald’s oper<strong>at</strong>es to address <strong>the</strong><br />
troubling practices identified in this report:<br />
Recommend<strong>at</strong>ions<br />
1. Competition authorities and o<strong>the</strong>r regul<strong>at</strong>ory<br />
bodies in countries where McDonald’s franchises<br />
stores should investig<strong>at</strong>e McDonald’s real<br />
est<strong>at</strong>e practices to determine whe<strong>the</strong>r <strong>the</strong>y<br />
constitute abuse of market dominance or<br />
o<strong>the</strong>rwise viol<strong>at</strong>e competition and consumer<br />
protection laws. Countries in which McDonald’s<br />
realizes a large share of franchised fast food<br />
sales should particularly focus on high rents<br />
charged to franchisees and o<strong>the</strong>r exploit<strong>at</strong>ive<br />
practices th<strong>at</strong> could distort <strong>the</strong> market, including<br />
any resale price maintenance policies.<br />
4. Finally, in all cases where governments and<br />
courts find McDonald’s practices to be in viol<strong>at</strong>ion<br />
of <strong>the</strong> law, <strong>the</strong>y should pursue penalties<br />
sufficient to <strong>the</strong> scale of profits McDonald’s<br />
enjoys, as well as remedies to ensure McDonald’s<br />
cannot continue engaging in practices<br />
th<strong>at</strong> would be found to produce unfair market<br />
outcomes.<br />
Taking <strong>the</strong>se steps would ensure th<strong>at</strong> McDonald’s<br />
franchisees, customers, workers and competitors<br />
benefit from fair practices around <strong>the</strong> globe.<br />
2.<br />
Laws specifically designed to limit potentially<br />
<strong>excess</strong>ive rents or fees also should be vigorously<br />
applied to McDonald’s franchising system<br />
where permitted. Any legal framework intended<br />
to protect market participants from<br />
exploit<strong>at</strong>ion by more powerful entities is likely<br />
to be directly relevant to McDonald’s practices<br />
with regards to its market power.<br />
3.<br />
Courts reviewing <strong>the</strong> frequent conflicts<br />
between McDonald’s and its franchisees should<br />
consider <strong>the</strong> broad context of <strong>the</strong>se franchising<br />
rel<strong>at</strong>ionships in determining whe<strong>the</strong>r McDonald’s<br />
practices are abusive.<br />
McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 23
Endnotes<br />
1<br />
2<br />
3<br />
4<br />
5<br />
6<br />
7<br />
8<br />
9<br />
10<br />
11<br />
12<br />
13<br />
14<br />
15<br />
16<br />
McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-Q, Nov. 3, 2016, Item 2, p. 11<br />
Systemwide sales are calcul<strong>at</strong>ed by combining sales from company owned stores and franchised sales. McDonald’s<br />
Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016, Item 6, p. 12; Euromonitor passport d<strong>at</strong>a; Piper Jaffray reports th<strong>at</strong> YUM!<br />
Brands worldwide system sales in 2013 were US$49,184 million, Piper Jaffray Restaurant Benchmark Analysis, “Ninth<br />
Annual Cookbook,” July 2014, p. 8.<br />
All currency transl<strong>at</strong>ions in this report use yearly average currency exchange r<strong>at</strong>es published by <strong>the</strong> U.S. Internal<br />
Revenue Service <strong>at</strong> http://www.irs.gov/Individuals/Intern<strong>at</strong>ional-Taxpayers/Yearly-Average-Currency-Exchange-R<strong>at</strong>es.<br />
All sales d<strong>at</strong>a is sourced from Euromonitor passport d<strong>at</strong>a unless o<strong>the</strong>rwise noted. Market share is calcul<strong>at</strong>ed as <strong>the</strong><br />
share of McDonald’s sales in American-style fast food restaurants in each country, including chains such as Burger<br />
King, Quick, and KFC. Small oper<strong>at</strong>ors of local specialties and European concepts, such as Italian (but not<br />
pizza)-<strong>the</strong>med fast food, or Greek fast food, or German fast food, have been excluded.<br />
“Top 200 franchise systems,” Franchise Times, http://www.franchisetimes.com/pdf/2014/Top200-2014.pdf<br />
"Our Business Model," McDonald's Corpor<strong>at</strong>ion website, http://www.aboutmcdonalds.com/mcd/our_company/business-model.html<br />
Based on <strong>the</strong> number of stores oper<strong>at</strong>ed by “conventional franchisees” divided by McDonald’s reported number of<br />
5,000 individual franchisees. McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-Q, Nov. 3, 2016, Item 2, p. 7<br />
“Franchising FAQs,” http://www.aboutmcdonalds.com/mcd/franchising/FAQs.html; see also for Spain, “Mi familia,<br />
amigos o asociados pueden aportar fondos para comprar la franquicia?” http://www.mcdonalds.es/empresa/franquicias;<br />
for Belgium, “Une société ou un groupe d’investisseurs peuvent-ils devenir franchises?” http://www.mcdonalds.be/fr/entreprise/franchise/faq;<br />
for <strong>the</strong> U.K., “Franchise Approval Process,” http://www.mcdonalds.co.uk/ukhome/Aboutus/Franchising/<strong>the</strong>-process.html;<br />
for Italy, “Il Franchising,” www.mcdonalds.it/azienda/il-franchising<br />
European Franchise Feder<strong>at</strong>ion, “European Code of Ethics for Franchising,” (accessed Feb. 14, 2016)<br />
http://www.eff-franchise.com/D<strong>at</strong>a/Code%20of%20Ethics2.pdf<br />
McDonald’s USA, LLC, Franchise Disclosure Document, 2015, p. 77 (Exhibit B, p. 3 4).<br />
Burger King Worldwide, SEC Form 10-K, Feb. 21, 2014, p. 9; Yum Brands, SEC Form 10-K, Feb. 17, 2015, pp. 3 and 13;<br />
see also Markus Voss, “10 Gründe, warum Sie besser keine Fastfood-Filiale übernehmen sollten,” Focus Money, Nov.<br />
23, 2014, http://www.focus.de/finanzen/news/unternehmen/insid er-bericht-10-gruende-warum-sie-besser-keine-fastfood-filiale-uebernehmen-sollten_id_4295466.html<br />
McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016, pp. 20 and 41. Real est<strong>at</strong>e margin is calcul<strong>at</strong>ed by subtracting<br />
franchising revenue o<strong>the</strong>r than rent from franchised margins.<br />
“Franchising FAQs,” http://www.aboutmcdonalds.com/mcd/franchising/FAQs.html<br />
For instance, see McDonald's Spain, “Franquicias,” https://www.mcdonalds.es/empresa/franquicias: “La disponibilidad<br />
geográfica por parte del candid<strong>at</strong>o debe ser total en el ámbito nacional. No formamos a un franquiciado para un<br />
local concreto (salvo excepciones muy escasas), ya que la ubicación de nuestros restaurantes se hace con criterios de<br />
rentabilidad del mismo. McDonald’s realiza todo el proceso de evaluación y selección de los locales. Nosotros<br />
adquirimos la titularidad del local y realizamos la inversión remodelación o construcción del edificio. Cuando los<br />
locales están próximos a ser utilizados, y dependiendo de las necesidades de la compañía ofrecemos los mismos a<br />
aquellos candid<strong>at</strong>os que están a punto de terminar su formación." See also “Comment on ouvre un McDo,” La<br />
Depeche, Sept. 2, 2013, http://www.ladepeche.fr/article/2013/09/02/1699682-comment-on-ouvre-un-mcdo.html:<br />
"Après avoir signé un contr<strong>at</strong> de 20 ans renouvelable, il ne reste plus qu’à savoir où le candid<strong>at</strong> sera muté. Car à McDo,<br />
être mobile géographiquement est essentiel. On peut vivre à Marseille et se voir proposer un restaurant à Amiens."<br />
See also McDonald's Belgium, “Rapport 2005 de Responsabilité Sociale d’Entreprise pour la région Europe,” p.7,<br />
https://www.mcdonalds.be/sites/default/files/csr_rapport_francais.pdf<br />
“Existing Restaurants,” http://www.aboutmcdonalds.com/mcd/franchising/us_franchis ing/acquiring_a_franchise/existing_restaurants.html;<br />
“World Class Training,” http://www.aboutmcdonalds.com/mcd/franchising/us_franchising/why_mcdonalds/world_class_training.html;<br />
“Franchise Approval Process” <strong>at</strong> McDonald’s U.K., http://www.mcdonalds.co.uk/ukhome/Aboutus/Franchising/<strong>the</strong>-process.html<br />
and http://www.mcdonalds.co.uk/ukhome/People/-<br />
Franchising.html/franchising-explained.html: referring to a 9-month unpaid training in <strong>the</strong> UK; https://www.mcdonalds.fr/entreprise/entreprise/franchise:<br />
referring to a 12-month training in France; https://www.mcdonalds.es/empresa/franquicias:<br />
referring to a 12-month un paid training: “Aunque McDonald’s no reembolsa los gastos ni el tiempo<br />
que el candid<strong>at</strong>o a franquiciado emplea en su formación, sí paga el coste de los m<strong>at</strong>eriales de entrenamiento y gastos<br />
de profesores y entrenadores.”<br />
“Franchising FAQs,” http://www.aboutmcdonalds.com/mcd/franchising/FAQs.html; see “Franquicias,” https://www.mcdonalds.es/empresa/franquicias:<br />
"Este programa de entrenamiento puede ser suspendido por cualquiera de las<br />
partes. McDonald’s sólo considerará válido un candid<strong>at</strong>o a obtener una franquicia, cuando haya superado con éxito la<br />
totalidad del programa de formación."<br />
McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016, pp. 20 and 41; real est<strong>at</strong>e profit r<strong>at</strong>io from franchised restaurants<br />
is calcul<strong>at</strong>ed by dividing <strong>the</strong> real est<strong>at</strong>e margin by total rental income; gross profit r<strong>at</strong>io <strong>at</strong> company-oper<strong>at</strong>ed<br />
stores is calcul<strong>at</strong>ed by dividing sales from company-oper<strong>at</strong>ed restaurants by <strong>the</strong>ir oper<strong>at</strong>ing costs and expenses and is<br />
reported directly by McDonald’s Corpor<strong>at</strong>ion.
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McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016 p. 12<br />
Burger King system-wide sales and oper<strong>at</strong>ing income numbers are drawn from its parent company Restaurant Brands<br />
Intern<strong>at</strong>ional (RBI), here drawn from <strong>the</strong> RBI SEC Form 10-K, February 26, 2016, pp. 30-31. YUM Brands figures from<br />
YUM SEC filing 10-K, Feb. 16, 2016, p. 21 for oper<strong>at</strong>ing income; system-wide sales aggreg<strong>at</strong>ed from Euromonitor global<br />
d<strong>at</strong>a for 2015 for KFC, Pizza Hut, and Taco Bell. The Wendy’s Company, SEC Form 10-K, March 3, 2016, p. 30;<br />
system-wide sales from Euromonitor global d<strong>at</strong>a for 2015.<br />
ADLC, n°15-DCC-170, Dec. 10, 2015: rel<strong>at</strong>ive à la prise de contrôle exclusif de la société Financière Quick par la société<br />
Burger King France, p. 2 §3 : “L’objectif de l’opér<strong>at</strong>ion est de faire basculer progressivement, en qu<strong>at</strong>re ans, 300<br />
restaurants à l’enseigne Quick en France vers l’enseigne Burger King à un rythme moyen annuel de 70 à 80 établissements.<br />
Un programme d’incit<strong>at</strong>ion sera élaboré à destin<strong>at</strong>ion des franchisés Quick.”<br />
Steven Mark Adelson, “McDonald’s and <strong>the</strong> new franchising paradigm,” Financial History Magazine, Summer 2012,<br />
http://www.moaf.org/public<strong>at</strong>ions-collections/financial-history-magazine/103/_res/id=File1/McDonalds.pdf<br />
McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016, pp. 7 and 24<br />
McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016, p. 32<br />
Pershing Square Capital Management, “A Value Menu for McDonald’s,” 2005, p. 5, http://www.valuewalk.com/wp-content/uploads/2014/05/76865670-Ackman-All.pdf<br />
For example, “Franquicias” <strong>at</strong> http://www.mcdonalds.es/empresa/franquicias and “Une Question?” <strong>at</strong> http://www.mcdonalds.be/fr/entreprise/franchise/faq<br />
detail th<strong>at</strong> McDonald's selects <strong>the</strong> premises and acquires ownership, and<br />
franchisees must be available to franchise <strong>at</strong> a loc<strong>at</strong>ion selected by McDonald's<br />
In <strong>the</strong> past, Quick Burger has required franchisees to rent buildings and/or land from <strong>the</strong> chain (http://groupe.quick.-<br />
fr/fr/la-franchise/l-apport-financier), but it oper<strong>at</strong>ed in only a handful of markets, and its global market share and<br />
power is far less than McDonald’s. Additionally, <strong>the</strong> rent it charged is lower than McDonald’s – see <strong>the</strong> European<br />
section of this Report. In 2015, Burger King’s master franchisee in France, Groupe Bertrand, purchased Quick and is<br />
planning on converting those stores to Burger King branded stores. It is unknown whe<strong>the</strong>r <strong>the</strong> new owner will<br />
continue to require subfranchisees to lease or sublease stores from <strong>the</strong> company, https://www.groupe-bertrand.com/restaur<strong>at</strong>ion/#bk<br />
Burger King Worldwide, SEC Form 10-K, Feb. 21, 2014, p. 9; Yum Brands, SEC Form 10-K, Feb. 17, 2015, pp. 3 and 13;<br />
see also Markus Voss, “10 Gründe, warum Sie besser keine Fastfood-Filiale übernehmen sollten,” Focus Money, Nov.<br />
23, 2014, http://www.focus.de/finanzen/news/unternehmen/insid er-bericht-10-gruende-warum-sie-besser-keine-fastfood-filiale-uebernehmen-sollten_id_4295466.html.<br />
Restaurant Brands Intern<strong>at</strong>ional, SEC Form 10-K, Feb 26, 2016, p. 4 and p. 9; and Wendy’s SEC Form 10-K, Mar. 3, 2016,<br />
pp. 5 and 16<br />
Yum Brands, SEC Form 10-K, Feb. 16, 2016, pp. 15 and 21<br />
John F. Love, McDonald’s: Behind <strong>the</strong> Arches, Revised Edition, New York: Bantam Books, 1995, p. 155-157<br />
John F. Love, McDonald’s: Behind <strong>the</strong> Arches, Revised Edition, New York: Bantam Books, 1995, pp. 168<br />
McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016, p. 24<br />
John F. Love, McDonald’s: Behind <strong>the</strong> Arches, Revised Edition, New York: Bantam Books, 1995, pp. 153-154, 159<br />
John F. Love, McDonald’s: Behind <strong>the</strong> Arches, Revised Edition, New York: Bantam Books, 1995, pp. 155<br />
John F. Love, McDonald’s: Behind <strong>the</strong> Arches, Revised Edition, New York: Bantam Books, 1995, p. 153<br />
McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016, p. 20<br />
Robert Kiyosaki, “Free Money: Why The Rich Get Something for Nothing…And <strong>the</strong> Poor Don't,” Feb. 26, 2013,<br />
http://www.richdad.com/RESOURCES/RICH-DAD-FINANCIAL-EDUCA TION-BLOG/FEBRUARY-2013/FREE-MON-<br />
EY-WHY-THE-RICH-GET-SOMETHING-FOR-NOTHING.ASPX<br />
John F. Love, McDonald’s: Behind <strong>the</strong> Arches, Revised Edition, New York: Bantam Books, 1995, p. 154<br />
John F. Love, McDonald’s: Behind <strong>the</strong> Arches, Revised Edition, New York: Bantam Books, 1995, p. 156<br />
John F. Love, McDonald’s: Behind <strong>the</strong> Arches, Revised Edition, New York: Bantam Books, 1995, p. 156-157<br />
McDonald’s Oper<strong>at</strong>or’s Lease, p. 8, 4.07, Exhibit G to McDonald’s Franchise Disclosure Document 2015<br />
McDonald’s Oper<strong>at</strong>or’s Lease, pp. 4-5, Exhibit G to McDonald’s Franchise Disclosure Document 2015<br />
John F. Love, McDonald’s: Behind <strong>the</strong> Arches, p. 144<br />
Hayley Peterson, “McDonald's franchisees are terrified for <strong>the</strong> future,” Business Insider, July 16, 2015, http://www.businessinsider.com/mcdonalds-franchisees-are-terrified-for-<strong>the</strong>-future-2015-7;<br />
Tony Smith, “Economic troubles<br />
take a bite out of Brazil’s McDonald’s”, Jan. 13, 2002, https://www.washingtonpost.com/archive/politics/2002/01/13/economic-troubles-take-a-bite-out-of-brazils-mcdonalds/5ea4e982-68a6-40ff-b915-0504afdd8922/?u<br />
tm_term=.1fb68ade35ae; Jens Brambusch, “Die Fettigen Jahre sind vorbei”, Mar. 26, 2015, http://www.capital.de/dasmagazin/die-fettigen-jahre-sind-vorbei-4132.html<br />
Mark Kalinowski, “MCD: A “Typical” U.S. Franchised Restaurant’s Annual Income St<strong>at</strong>ement,” Janney Capital Markets,<br />
Feb. 8, 2012, p. 2<br />
All three brands also require <strong>the</strong> payment of advertising fees, but <strong>the</strong>se are normally paid to co-oper<strong>at</strong>ives, not<br />
directly to <strong>the</strong> franchisor. All three brands also have similar ad r<strong>at</strong>es, in <strong>the</strong> vicinity of 4 percent of sales.<br />
McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016, p. 12; Franchise Direct, “Burger King Franchise Cost & Fees”,<br />
web profile, http://www.franchisedirect.com/foodfranchises/burger-king-franchise-07118/ufoc/, and “Wendy’s<br />
Franchise Cost & Fees,” web profile, http://www.franchisedirect.com/foodfranchises/wendys-franchise-08373/ufoc/
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See <strong>the</strong> United St<strong>at</strong>es section of this report<br />
McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 24, 2015, calcul<strong>at</strong>ed by dividing franchised revenues (p. 18) by<br />
franchised sales (p. 19), since globally almost all franchised revenues consist of royalties and rent (p. 40). McDonald’s<br />
reported franchised and corpor<strong>at</strong>e sales in Europe until <strong>the</strong> end of 2014: McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb.<br />
24, 2015, pp. 18-19. McDonald’s no longer reports Europe system wide sales as from 2015, as it reorganized its<br />
segments into “U.S.”, “Intern<strong>at</strong>ional Lead Markets”, “High Growth Markets” and “Found<strong>at</strong>ional Markets & Corpor<strong>at</strong>e.”<br />
Archangles SARL, Comptes Annuels, 2015, pp. 5, 19; Archangles SARL, Comptes Annuels, 2014, pp. 5, 18; Archangles<br />
SARL, Comptes Annuels, 2012, pp. 5, 18; Drive le Pontet, Comptes Annuels, 2014, pp. 5, 19; Drive le Pontet, Comptes<br />
Annuels, 2012, pp. 5, 18; Arches Avignon, Comptes Annuels, 2014, pp. 5, 18; Arches Avignon, Comptes Annuels, 2012,<br />
pp. 5, 18; Ch<strong>at</strong>orest, Comptes Annuels 2015, PDF pp. 5, 19; Ch<strong>at</strong>orest, Comptes Annuels 2014, PDF pp. 8, 23; Ch<strong>at</strong>orest,<br />
Comptes Annuels 2012, PDF pp. 8, 22; Cristole, Comtes Annuels 2014, PDF pp. 20, 35; Comptes Annuels 2012, PDF pp.<br />
16, 30; Foncorest, Comptes Annuels 2014, PDF pp. 16, 31; Foncorest, Comptes Annuels 2012, PDF pp. 16, 30; La<br />
Cerisaie, Comptes Annuels 2015, pp. 5, 18; La Cerisaie, Comptes Annuels 2014, PDF pp. 5, 27; ; La Cerisaie, Comptes<br />
Annuels 2012, PDF pp. 5, 19; L'Oseraie, Comptes Annuels 2014, PDF pp. 20, 35; L'Oseraie, Comptes Annuels 2012, PDF<br />
pp. 16, 30; Realrest, Comptes Annuels 2014, PDF pp. 21, 36; Realrest, Comptes Annuels 2012, PDF pp. 17, 31; Com 2,<br />
Comptes Annuels 2012, PDF pp. 9, 21; JBM, Comptes Annuels 2012, PDF pp. 9, 27; Nynon, Comptes Annuels 2012, PDF<br />
pp. 9, 22.<br />
Sample of Italian franchise agreements, including Dadina Srl (16 to 21% as rent), Gemar Srl (13 to 15% as rent),<br />
Eurostar Srl (13 to 16% as rent), Molko Srl (12.5 to 15% as rent). In addition to <strong>the</strong> rental fees, franchisees are required<br />
to pay a 5% service fee and a 4% advertising fee.<br />
Julie Jargon, “Discontent Simmers Among McDonald’s Franchisees,” Wall Street Journal, June 2, 2015, http://www.wsj.com/articles/discontent-simmers-among-mcdonalds-franchisees-1433272884<br />
Mark Kalinowski, Janney Capital Markets, “MCD: Franchisee Survey Leads to Street-Low June U.S. Comp Estim<strong>at</strong>e”,<br />
July 16, 2014; see also Lisa Baertlein, “McDonald’s is testing a new custom burger program,” Reuters, Apr. 29, 2015,<br />
available <strong>at</strong> http://uk.businessinsider.com/r-mcdonalds-tests-custom-burg er-program-with-drive-thru-option-2015-4?r=US&IR=T<br />
Leslie P<strong>at</strong>ton, “McDonald’s is Pushing Out <strong>the</strong> Small Fries,” Bloomberg, Sept. 1, 2016,<br />
https://www.bloomberg.com/news/articles/2016-09-01/mcdonald-s-is-pushing-out-<strong>the</strong>-small-fries; Leah Goldman, “A<br />
Tour Inside McDonald's Big $550,000-Per-Store Renov<strong>at</strong>ions,” Business Insider, May 13, 2011, http://www.businessinsider.com/remodeled-mcdonalds-photos-2011-5,<br />
with McDonald’s contributing about $220,000 of <strong>the</strong> total cost<br />
Julie Jargon, “Discontent Simmers Among McDonald’s Franchisees,” Wall Street Journal, June 2, 2015<br />
McDonald's Corpor<strong>at</strong>ion Investor Meeting Transcript, Dec. 10, 2014<br />
McDonald’s France, “UN PROGRAMME DE RÉNOVATION AMBITIEUX,” http://www.mcdonalds-donneescorpor<strong>at</strong>e.fr/-<br />
construction-architecture/un-programme-de-renov<strong>at</strong>ion-ambitieux<br />
Erica Shaffer, “McDonald's Germany embarks on remodel initi<strong>at</strong>ive,” Me<strong>at</strong> + Poultry, July 2, 2016, http://www.me<strong>at</strong>poultry.com/articles/news_home/Busi<br />
ness/2016/07/McDonalds_Germany_embarks_on_r.aspx-<br />
?ID=%7B5A715698-5CE7-4C78-A0C1-B0EF27419985%7D&cck=1<br />
Euromonitor passport d<strong>at</strong>a, 2015<br />
McDonald’s U.S.A. Franchise Disclosure Document 2016, Exhibit A, p. 6<br />
McDonald’s U.S.A. Franchise Disclosure Document 2016, Item 1, p. 1; McDonald’s Corpor<strong>at</strong>ion, SEC Form 8-K, July 23,<br />
2015, Exhibit 99.2, pp. 10-11.<br />
Calcul<strong>at</strong>ed by dividing <strong>the</strong> number of franchised stores in <strong>the</strong> U.S. by <strong>the</strong> number of franchisees. McDonald’s U.S.A.<br />
Franchise Disclosure Document 2016, p. 1; McDonald’s Corpor<strong>at</strong>ion, SEC Form 8-K, July 23, 2015, Exhibit 99.2, pp.<br />
10-11.<br />
For example, McDonald’s st<strong>at</strong>es in its 2015 Franchise Disclosure Document th<strong>at</strong> base rent is “based upon <strong>the</strong> total<br />
amount invested by McDonald’s in <strong>the</strong> acquisition and development of <strong>the</strong> land and <strong>the</strong> building as well as monthly<br />
rent paid in <strong>the</strong> first year to a third party landlord.” Meanwhile, McDonald’s also provides a table clearly implying th<strong>at</strong><br />
percentage rent is also tied to its real est<strong>at</strong>e costs. The table associ<strong>at</strong>es each percentage rent level, from 8.5 percent to<br />
15 percent, with a range of McDonald’s “Acquisition and Development Costs.” McDonald’s Franchise Disclosure<br />
Document 2015, Item 6, O<strong>the</strong>r Fees, p.13.<br />
Steven Mark Adelson, “McDonald’s and <strong>the</strong> new franchising paradigm,” Financial History Magazine, Summer 2012,<br />
http://www.moaf.org/public<strong>at</strong>ions-collections/financial-history-magazine/103/_res/id=File1/McDonalds.pdf<br />
P<strong>at</strong>rick J. Kaufmann & Francine LaFontaine, “Costs of Control: Economic <strong>Rent</strong>s for McDonald’s Franchisees,” Working<br />
Paper #689, University of Michigan School of Business Administr<strong>at</strong>ion, July 1992, p. 6, Table 1, http://www.-<br />
jstor.org/stable/725738. According to this table and notes to it, combined royalties and rent were 11.5 percent of gross<br />
sales, while royalties were 3 percent, implying percentage rent of 11.5 percent – 3 percent = 8.5 percent.<br />
McDonald’s Uniform Franchise Offering Circular, 2000, Item 6, O<strong>the</strong>r Fees, Fixed Percentage <strong>Rent</strong> table<br />
McDonald’s Franchise Disclosure Document 2016, Item 6, p. 15<br />
Julie Jargon, “Discontent Simmers Among McDonald’s Franchisees,” Wall Street Journal, June 2, 2015<br />
McDonald’s U.S., LLC, Franchise Disclosure Document, 2016, p. 79 (Exhibit A, p. 11)
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McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016, pp. 18-20; and McDonald’s USA, LLC, Franchise Disclosure<br />
Document, 2016, p. 79, Exhibit A, p. 11.<br />
McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016, pp. 18, 20<br />
Julie Jargon, “Discontent Simmers Among McDonald’s Franchisees,” Wall Street Journal, June 2, 2015, https://www.wsj.com/articles/discontent-simmers-among-mcdonalds-franchisees-1433272884<br />
Average lease cost calcul<strong>at</strong>ed by dividing <strong>the</strong> lease payments to Burger King by <strong>the</strong> number of stores leased by Burger<br />
King. <strong>Rent</strong> as a percent of sales is calcul<strong>at</strong>ed by dividing average rental costs for stores leased from Burger King by<br />
average sales per store. Carrols Restaurant Group, SEC Form 10-K, Mar. 9, 2016, pp. 7 and Item 14, p. 89.<br />
Average rent per store was calcul<strong>at</strong>ed by dividing Wendy’s rental income from franchisees by <strong>the</strong> number of stores<br />
Wendy’s leases or subleases to its franchisees. Average sales per franchised store was calcul<strong>at</strong>ed by dividing North<br />
American franchised sales by <strong>the</strong> total number of franchised stores in North America. <strong>Rent</strong> as a percent of sales was<br />
calcul<strong>at</strong>ed by dividing <strong>the</strong> estim<strong>at</strong>ed average rent paid by franchisees to Wendy’s by <strong>the</strong> average sales per franchised<br />
store in North America. Wendy’s, SEC Form 10-K, Mar. 3, 2016, pp. 16, 38, and 39.<br />
Leslie P<strong>at</strong>ton, “McDonald’s Franchisees Rebel as Chain Raises Store Fees,” Bloomberg, Aug. 6, 2013, http://www.bloomberg.com/news/articles/2013-08-06/mcdonald-s-franchisees-go-rogue-with-meetings<br />
McDonald’s reported franchised and corpor<strong>at</strong>e sales in Europe until <strong>the</strong> end of 2014: ($7.8 billion in company-oper<strong>at</strong>ed<br />
sales and $18.4 billion in franchised sales in Europe. See McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 24, 2015, pp.<br />
18-19. McDonald’s no longer reports Europe system wide sales as from 2015, as it reorganized its segments into “U.S.”,<br />
“Intern<strong>at</strong>ional Lead Markets”, “High Growth Markets” and “Found<strong>at</strong>ional Markets & Corpor<strong>at</strong>e.” Store figures from<br />
McDonald’s Europe Virtual Press Off¬ice, “A Quick Snapshot” (accessed Feb. 4, 2015), http://www.mcdpressoffice.eu-<br />
/aboutus.php<br />
McDonald’s Europe President Douglas Goare, McDonald’s Corpor<strong>at</strong>ion Europe & APMEA Investor Meeting, May 16,<br />
2014<br />
Euromonitor Passport d<strong>at</strong>a<br />
McDonald’s in Europe, Virtual Press Off¬ice, (accessed on Feb.2, 2017) http://www.mcdpresso-ice.eu/aboutus.php,<br />
d<strong>at</strong>a valid as of end December 2016<br />
McDonald’s in Europe, “McDonald’s economic footprint in Europe,” p. 46, http://www.mcdpresso-ice.eu/downloads/Economic_footprint_Report.pdf<br />
McDonald's U.K., Franchise FAQs, “Can I set up <strong>the</strong> franchise in my own property?”, http://www.mcdonalds.co.uk/ukhome/Aboutus/Franchising/FAQs.html;<br />
McDonald’s France, “La Franchise McDonald’s: Bien Plus Qu’un Simple<br />
Contr<strong>at</strong>”, p.6; McDonald’s Italy, “Il Franchising,” www.mcdonalds.it/azienda/il-franchising; McDonald's Belgium,<br />
“Rapport 2005 de Responsabilité Sociale d’Entreprise pour la région Europe,” p. 7, https://www.mcdonalds.be/sites/default/files/csr_rapport_francais.pdf:<br />
“D’une manière générale, nos contr<strong>at</strong>s de franchisage sont très<br />
similaires partout dans le monde.”<br />
See McDonald's Spain, “Franquicias,” https://www.mcdonalds.es/empresa/franquicias: “Este programa de<br />
entrenamiento puede ser suspendido por cualquiera de las partes. McDonald’s sólo considerará válido un candid<strong>at</strong>o a<br />
obtener una franquicia, cuando haya superado con éxito la totalidad del programa de formación.”<br />
McDonald’s describes its franchising process, which fits this general description in most countries, on its n<strong>at</strong>ional<br />
websites, such as McDonald's U.K., “Franchise approval process,” http://www.mcdonalds.co.uk/ukhome/Aboutus/-<br />
Franchising/<strong>the</strong>-process.html and McDonald's Spain, “Franquicias,” https://www.mcdonalds.es/empresa/franquicias.<br />
See also McDonald's in Europe, “McDonald’s economic footprint in Europe,” p.45, http://www.mcdpressoffice.eu-<br />
/downloads/Economic_footprint_Report.pdf. Concerning <strong>the</strong> unpaid training period, see for instance, McDonald's<br />
U.K., “Franchising Explained,” http://www.mcdonalds.co.uk/ukhome/People/Franchising.html/-<br />
franchising-explained.html, which refers to a 9-month unpaid training in <strong>the</strong> UK; see McDonald's France, “La<br />
Franchise,” https://www.mcdonalds.fr/entreprise/entreprise/franchise, which refers to a 12-month training in France;<br />
see McDonald's Spain, “Franquicias,” https://www.mcdonalds.es/empresa/franquicias, which refers to a 12-month<br />
unpaid training: “Aunque McDonald’s no reembolsa los gastos ni el tiempo que el candid<strong>at</strong>o a franquiciado emplea en<br />
su formación, sí paga el coste de los m<strong>at</strong>eriales de entrenamiento y gastos de profesores y entrenadores.”<br />
Europe figures derived from McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 24, 2015, p. 19. <strong>Rent</strong>al income is calcul<strong>at</strong>ed<br />
by subtracting estim<strong>at</strong>ed royalties, based on advertised r<strong>at</strong>es of 5 percent of sales, from franchised revenues.<br />
Occupancy costs are derived from subtracting franchised margins from franchised revenues. Gross profit r<strong>at</strong>ios are <strong>the</strong><br />
proportion of rental income th<strong>at</strong> does not comprise occupancy costs.<br />
McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 24, 2015, pp. 18, 20<br />
All sales d<strong>at</strong>a from Euromonitor unless o<strong>the</strong>rwise noted. All store count and franchising inform<strong>at</strong>ion from McDonald’s<br />
Europe Virtual Press Office, “A Quick Snapshot” (accessed on Feb. 2, 2017), http://www.mcdpressoffice.eu/aboutus.php,<br />
unless o<strong>the</strong>rwise noted.<br />
Euromonitor Passport d<strong>at</strong>a<br />
Euromonitor Passport d<strong>at</strong>a, 2015; on December 10, 2015, <strong>the</strong> French Competition Authority authorized <strong>the</strong> takeover of<br />
Quick by Burger King, see République Francaise, Autorité de la concurrence, Espace Presse, “L'Autorité de la concurrence<br />
autorise, sous réserve d'engagements, le rach<strong>at</strong> de Quick par Burger King,” Dec. 10, 2015, http://www.autoritedelaconcurrence.fr/user/standard.php?id_rub=606&id_article=2676
88<br />
89<br />
90<br />
91<br />
92<br />
93<br />
94<br />
95<br />
96<br />
Archangles SARL, Comptes Annuels, 2015, pp. 5, 19; Archangles SARL, Comptes Annuels, 2014, pp. 5, 18; Archangles<br />
SARL, Comptes Annuels, 2012, pp. 5, 18; Drive le Pontet, Comptes Annuels, 2014, pp. 5, 19; Drive le Pontet, Comptes<br />
Annuels, 2012, pp. 5, 18; Arches Avignon, Comptes Annuels, 2014, pp. 5, 18; Arches Avignon, Comptes Annuels, 2012,<br />
pp. 5, 18; Ch<strong>at</strong>orest, Comptes Annuels 2015, PDF pp. 5, 19; Ch<strong>at</strong>orest, Comptes Annuels 2014, PDF pp. 8, 23; Ch<strong>at</strong>orest,<br />
Comptes Annuels 2012, PDF pp. 8, 22; Cristole, Comtes Annuels 2014, PDF pp. 20, 35; Comptes Annuels 2012, PDF<br />
pp.16, 30; Foncorest, Comptes Annuels 2014, PDF pp.16, 31; Foncorest, Comptes Annuels 2012, PDF pp. 16, 30; La<br />
Cerisaie, Comptes Annuels 2015, pp. 5, 18; La Cerisaie, Comptes Annuels 2014, PDF pp. 5, 27 ; La Cerisaie, Comptes<br />
Annuels 2012, PDF pp. 5, 19; L'Oseraie, Comptes Annuels 2014, PDF pp. 20, 35; L'Oseraie, Comptes Annuels 2012, PDF<br />
pp. 16, 30; Realrest, Comptes Annuels 2014, PDF pp. 21, 36; Realrest, Comptes Annuels 2012, PDF pp. 17, 31; Com 2,<br />
Comptes Annuels 2012, PDF pp. 9, 21; JBM, Comptes Annuels 2012, PDF pp. 9, 27; Nynon, Comptes Annuels 2012, PDF<br />
pp. 9, 22<br />
McDonald’s France SAS is <strong>the</strong> largest McDonald’s subsidiary in France, and has significant real est<strong>at</strong>e and property<br />
holdings. Real est<strong>at</strong>e costs for France were estim<strong>at</strong>ed by combining <strong>the</strong> depreci<strong>at</strong>ion costs on buildings with <strong>the</strong> total<br />
‘O<strong>the</strong>r expenses and external charges’ costs. This l<strong>at</strong>ter c<strong>at</strong>egory includes rent, and likely includes o<strong>the</strong>r costs as well.<br />
This figure for real est<strong>at</strong>e costs was divided by systemwide sales for France. Any mortgage expense was excluded<br />
because McDonald’s does not consider financing part of its occupancy costs for property, and because McDonald’s<br />
France’s total reported interest expense for 2013 of €1,176,411 was only 0.03% of systemwide sales. McDonald’s<br />
France SAS, Annual Accounts, 2014, Compte de Result<strong>at</strong>, pp. 6 and 15; McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb.<br />
24, 2015, p. 19; Euromonitor sales d<strong>at</strong>a.<br />
Occupancy costs were calcul<strong>at</strong>ed by combining <strong>the</strong> rental expense and depreci<strong>at</strong>ion on land and buildings for France<br />
Quick and Quick Invest, netting out intercompany payments, and dividing by <strong>the</strong> systemwide sales reported in<br />
Financière Quick’s Annual Accounts. <strong>Rent</strong>al income was calcul<strong>at</strong>ed by combining rental income from franchisees as<br />
reported by France Quick and Quick Invest, <strong>the</strong>n dividing th<strong>at</strong> figure by franchised sales. Franchised sales were<br />
provided as a range of options: first, based on Euromonitor estim<strong>at</strong>es; and second, calcul<strong>at</strong>ed by applying <strong>the</strong><br />
franchised percent of sales as reported by Euromonitor to <strong>the</strong> total systemwide sales in France as reported by<br />
Financière Quick. France Quick, Annual Accounts, 2014; Quick Invest, Annual Accounts, 2014; Financière Quick,<br />
Consolid<strong>at</strong>ed Annual Accounts, 2014; Euromonitor Passport d<strong>at</strong>a.<br />
McDonald's Development Italy 2014 Accounts, p. 530; franchised sales figures from Euromonitor d<strong>at</strong>a: Euromonitor<br />
reports €997.6 million in total sales in Italy (franchised and corpor<strong>at</strong>e-owned restaurants), 79 percent of which was<br />
from franchised stores (€789.1 million).<br />
Franchise agreements for Dadina Srl d<strong>at</strong>ed March 30, 2011 (16 to 21% as rent), Gemar Srl d<strong>at</strong>ed December 21, 2009 (13<br />
to 15% as rent), Eurostar Srl d<strong>at</strong>ed July 15, 2007 (13 to 16% as rent), and Molko Srl d<strong>at</strong>ed July 30, 2014 (12.5 to 15% as<br />
rent) mand<strong>at</strong>e rents in this range.<br />
Occupancy costs are calcul<strong>at</strong>ed by combining rent expense for franchised restaurants with depreci<strong>at</strong>ion on buildings<br />
assuming <strong>the</strong> depreci<strong>at</strong>ion is proportionally split between corpor<strong>at</strong>e and franchise stores according to sales. Any<br />
mortgage expense was excluded because McDonald’s does not consider financing part of its occupancy costs for<br />
property, and because McDonald’s total reported external interest expense for Italy in 2013 was only 0.01% of<br />
systemwide sales. McDonald's Development Italy, 2014 Accounts, pp. 519 and 530; McDonald’s Corpor<strong>at</strong>ion, SEC Form<br />
10-K, Feb. 24, 2015, p. 19; and Euromonitor sales d<strong>at</strong>a.<br />
See Jens Brambusch, “Die Fettigen Jahre sind vorbei”, Capital, March 26, 2015, http://www.capital.de/dasmagazin/die-fettigen-jahre-sind-vorbei-4132.html,<br />
which refers to rental payments th<strong>at</strong> are up to five times <strong>the</strong> market rent;<br />
Silvia Liebrich,“Zoff im Hamburger-Land,” Süddeutsche Zeitung, May 17, 2010, http://www.sueddeutsche.de/wirtscha¬/mcdonalds-aerger-mit-paechtern-zo<br />
-im-hamburger-land-1.25204-3<br />
McDonald's Restaurants Limited, 2015 Accounts, Profit and loss account and Notes 2, 3, and 10; Euromonitor sales<br />
d<strong>at</strong>a. An altern<strong>at</strong>ive calcul<strong>at</strong>ion of franchisee sales can be made by dividing franchisees’ marketing contribution in <strong>the</strong><br />
U.K. by <strong>the</strong> r<strong>at</strong>e McDonald’s requires, five percent: in 2014, this suggests th<strong>at</strong> franchisees paid 15.2% of sales in rent.<br />
Franchisees contributed £82,963,840 in 2014; th<strong>at</strong> amount, divided by 5%, suggests franchised sales of £1,659.3<br />
million. Using this altern<strong>at</strong>ive methodology, McDonald’s U.K. occupancy costs represent 4.7% of sales. As of 2015,<br />
McDonald’s Marketing Cooper<strong>at</strong>ive no longer discloses <strong>the</strong>se figures. McDonald’s Marketing Cooper<strong>at</strong>ive Ltd., Annual<br />
Accounts 2014, p. 15<br />
Any mortgage expense was excluded because McDonald’s does not consider financing part of its occupancy costs for<br />
property, and because McDonald’s total reported interest expense for <strong>the</strong> U.K. in 2014 was only 0.16% of systemwide<br />
sales. McDonald's Real Est<strong>at</strong>e LLP, 2015 Accounts, Profit and loss account and Notes 2, 3, and 7; McDonald's Restaurants<br />
Limited, 2015 Accounts, Profit and loss account and Notes 3 and 10; Euromonitor sales d<strong>at</strong>a and McDonald’s<br />
Marketing Cooper<strong>at</strong>ive Ltd., Annual Accounts 2014, p. 15.
97<br />
98<br />
99<br />
100<br />
101<br />
102<br />
103<br />
104<br />
105<br />
106<br />
107<br />
108<br />
109<br />
110<br />
111<br />
112<br />
<strong>Rent</strong>al income is calcul<strong>at</strong>ed from licensee income reported by McDonald’s Restaurants Ltd., Annual Report 2015, Note<br />
2, by subtracting estim<strong>at</strong>ed royalties. Royalty payments are estim<strong>at</strong>ed <strong>at</strong> 5 percent of franchised sales based on<br />
McDonald’s advertised royalty r<strong>at</strong>es. Occupancy costs are calcul<strong>at</strong>ed by combining <strong>the</strong> depreci<strong>at</strong>ion on land and<br />
buildings and rental expenses paid by McDonald’s Restaurants Ltd. with <strong>the</strong> same expenses for McDonald’s Real Est<strong>at</strong>e<br />
LLP net of payments from group companies, with figures from McDonald’s Restaurants Ltd., Annual Report 2015, Notes<br />
2, 3, and 10, and McDonald’s Real Est<strong>at</strong>e LLP, Annual Report 2015, Notes 2, 3, and 7, and dividing by systemwide sales<br />
figures from Euromonitor Passport d<strong>at</strong>a and by dividing <strong>the</strong> marketing cooper<strong>at</strong>ive contribution figures of both<br />
corpor<strong>at</strong>e and franchised stores by <strong>the</strong> advertised marketing contribution required, of 5 percent of sales.<br />
McDonald’s Real Est<strong>at</strong>e LLP, Report and Financial St<strong>at</strong>ements 2012, p. 2.<br />
Corpor<strong>at</strong>e store real est<strong>at</strong>e costs were calcul<strong>at</strong>ed by: adding depreci<strong>at</strong>ion and rent for land and buildings among group<br />
companies; removing intra-group payments; and dividing by systemwide sales. This resulted in an underlying real<br />
est<strong>at</strong>e cost of 4.4 percent in 2013 and 4.5 percent in 2012. McDonald's Restaurants Limited, Annual Report 2013, Note 3,<br />
p. 16 and Note 10, p. 20; McDonald's Real Est<strong>at</strong>e LLP, Annual Report 2013, Notes 2 and 3; and Euromonitor Passport<br />
d<strong>at</strong>a for systemwide sales figures.<br />
Valu<strong>at</strong>ion Office Agency FAQs page for R<strong>at</strong>eable Value, http://www.2010.voa.gov.uk/rli/st<strong>at</strong>ic/HelpPages/English/faqs/-<br />
faq116-wh<strong>at</strong>_does_rv_mean.html<br />
D<strong>at</strong>a from U.K. Valu<strong>at</strong>ion Office Agency, <strong>at</strong> http://www.2010.voa.gov.uk/rli/en/advanced/searchResults. Queried from<br />
<strong>the</strong> list year 2010, for those with “CR” in description, meaning Restaurants and Premises. Results were sorted based<br />
only on loc<strong>at</strong>ions where a store brand is listed in <strong>the</strong> store address, so not all brand loc<strong>at</strong>ions may be included. Those<br />
with blank valu<strong>at</strong>ions, usually due to site closure or construction, were excluded. D<strong>at</strong>a was downloaded November<br />
13-17, 2015.<br />
The underlying r<strong>at</strong>eable property values per square meter are broadly comparable between <strong>the</strong> main chains. For<br />
instance, in Manchester, <strong>the</strong> 16 investig<strong>at</strong>ed restaurants had a r<strong>at</strong>eable value per square meter of approxim<strong>at</strong>ely £290,<br />
compared with £300 for KFC and £275 for Pizza Hut.<br />
Lambtrad Ltd., 2014 Abbrevi<strong>at</strong>ed Accounts, p. 13, section 3; total lease costs of £1,158,923 divided by four stores open<br />
in 2014.<br />
D<strong>at</strong>a from U.K. Valu<strong>at</strong>ion Office Agency, <strong>at</strong> http://www.2010.voa.gov.uk/rli/en/advanced/searchResults. Details on<br />
Lambtrad Ltd. loc<strong>at</strong>ions from Charlotte Richardson, “Tim is <strong>the</strong> link with four McDonald’s,” Weston Mercury, April 2013,<br />
http://www.<strong>the</strong>westonmercury.co.uk/news/business/tim_is_<strong>the</strong>_link_with_four_mcdonald_s_1_2002963. One<br />
loc<strong>at</strong>ion, which is listed with a r<strong>at</strong>eable value of £0, may be closed or under construction and has been excluded to<br />
avoid artificially lowering <strong>the</strong> average r<strong>at</strong>e.<br />
Valu<strong>at</strong>ion Office Agency FAQs page for Price per Square Meter, http://www.2010.voa.gov.uk/rli/st<strong>at</strong>ic/HelpPages/English/faqs/faq072-how_do_you_arrive_<strong>at</strong>_price_per_m2.html<br />
D<strong>at</strong>a from U.K. Valu<strong>at</strong>ion Office Agency, <strong>at</strong> http://www.2010.voa.gov.uk/rli/en/advanced/searchResults. Queried from<br />
<strong>the</strong> list year 2010, for those with “CR” in description, meaning Restaurants and Premises. Results were sorted based<br />
only on loc<strong>at</strong>ions where a store brand is listed in <strong>the</strong> store address, so not all brand loc<strong>at</strong>ions may be included. Those<br />
with blank valu<strong>at</strong>ions, usually due to site closure or construction, were excluded. D<strong>at</strong>a was downloaded November<br />
13-17, 2015.<br />
Jed Graham, “McDonald's Franchisees Are in a Funk — Like Its Stock,” Investor’s Business Daily, Oct. 17, 2016,<br />
http://www.investors.com/news/mcdonalds-franchisees-are-in-a-funk-like-its-stock/<br />
Julie Jargon, “McDonald’s Franchisees Say Recent Management Moves Yet to Bear Fruit,” Wall Street Journal, July 16,<br />
2015, http://www.wsj.com/articles/mcdonalds-franchisees-say-recent-management-moves-yet-to-bear-fruit-<br />
1437068737, Annie Gasparro, “McDonald’s Franchisees Express Frustr<strong>at</strong>ion <strong>at</strong> Revamp Plans,” Wall Street Journal, April<br />
15, 2015, http://www.wsj.com/articles/mcdonalds-franchisees-express-frustr<strong>at</strong>ion-<strong>at</strong>-revamp-plans-1429124389<br />
Hayley Peterson, “McDonald's franchisees are terrified for <strong>the</strong> future,” Business Insider, July 16, 2015,<br />
http://www.businessinsider.com/mcdonalds-franchisees-are-terrified-for-<strong>the</strong>-future-2015-7<br />
Jed Graham, “McDonald's Franchisees Are in a Funk — Like Its Stock,” Investor’s Business Daily, Oct. 17, 2016,<br />
http://www.investors.com/news/mcdonalds-franchisees-are-in-a-funk-like-its-stock/<br />
Federal Trade Commission, “Franchise Rule 16 C.F.R. Part 436 Compliance Guide,” May 2008, p. 35; Federal Trade<br />
Commission, “Amended Franchise Rule FAQ's”, Dec. 2013, from https://www.ftc.gov/tips-advice/business-center/guidance/amended-franchise-rule-faqs,<br />
question 5; FTC’s guidance st<strong>at</strong>es th<strong>at</strong> “All suits pertaining to <strong>the</strong> franchise<br />
rel<strong>at</strong>ionship—even a small number of suits—are presumed to be m<strong>at</strong>erial,” Federal Trade Commission, “Franchise Rule<br />
16 C.F.R. Part 436 Compliance Guide,” May 2008, p. 36<br />
Based on analysis of cases listed in Item 3 of Franchise Disclosure Documents filed in 2009, 2010, 2011, 2012, 2013,<br />
2014, 2015, and 2016, specifically: McDonald’s USA LLC, 2009 filing to <strong>the</strong> FTC, “Franchise Disclosure Document,” Mar.<br />
27, 2009, Item 3, pp. 4-18; McDonald’s USA LLC, 2010 filing to <strong>the</strong> FTC, “ Franchise Disclosure Document,” May 1, 2010,<br />
Item 3, pp. 4-17; McDonald’s USA LLC, 2011 filing to <strong>the</strong> FTC, “Franchise Disclosure Document,” Mar. 29, 2011, Item 3,<br />
pp. 4-17; McDonald’s USA LLC, 2012 filing to <strong>the</strong> FTC, “Franchise Disclosure Document,” Mar. 23, 2012, pp. 4-16;<br />
McDonald’s USA LLC, 2013 filing to <strong>the</strong> FTC, “Franchise Disclosure Document,” Mar. 21, 2013, pp. 4-15; McDonald’s USA<br />
LLC, 2014 filing to <strong>the</strong> FTC, “Franchise Disclosure Document,” Mar. 20, 2014, pp. 4-13; and McDonald’s USA LLC, 2015<br />
filing to <strong>the</strong> FTC, “Franchise Disclosure Document,” Mar. 16, 2015, pp. 4-13; McDonald’s USA LLC, 2016 filing to <strong>the</strong> FTC,<br />
“Franchise Disclosure Document,” Mar. 30, 2016, pp. 4-11.
113<br />
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115<br />
116<br />
117<br />
118<br />
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120<br />
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131<br />
132<br />
George Vazakas and Stamar Monoprosopi E.P.E. vs McDonald’s Hellas M.E.PE. (case #5283), detail from McDonald’s<br />
USA LLC, “Franchise Disclosure Document 2016,” Mar. 25, 2016, p. 4; Carpe Diem Invest AS, et al, v McDonald’s Norge<br />
(case #14-143059 TV1-OTIR/07), detail from McDonald’s USA LLC, “Franchise Disclosure Document 2016,” Jan. 4, 2017,<br />
p. 7.<br />
H. Keith Melton, et al v Charles Robeson and McDonalds USA, LLC (case # 2008 CA040438), detail from McDonald’s<br />
USA, LLC filing to FTC, “Franchise Disclosure Document,” Mar. 27, 2009, p. 6<br />
Jose Quijano and JCQ Foods, Inc v McDonald’s USA, LLC et al, (case #CAC-40202014-3456), detail from McDonald’s USA<br />
LLC, “Franchise Disclosure Document 2016”, Mar. 25, 2016, p. 7<br />
For instance, see Dadina Srl v McDonald’s Development Italy, Inc (case# 9487/03), filed and settled in 2003; <strong>the</strong><br />
settlement forgave €269,000 of receivables and expenses, and also relieved franchisee Dadina Srl of rent for 2003;<br />
detail from McDonald’s USA LLC, 2007 filing to <strong>the</strong> FTC, “Franchise Disclosure Document,” Feb. 6, 2007, p. 11. See also<br />
Gemar 2000 Srl v McDonald’s Development Italy, Inc (case# 9486/03), filed and settled in 2003. The settlement forgave<br />
€215,000 due, and also restructured rents until 2006. Detail from McDonald’s USA LLC, 2007 filing to <strong>the</strong> FTC,<br />
“Franchise Disclosure Document,” Feb. 6, 2007, p. 12<br />
Lawsuit #KAC2007-0725, Court of First Instance of San Juan, Puerto Rico, filed Jan. 26, 2007.<br />
Jose Chico Vega, “Informe Final sobre la R. de la C. 1071,” Camara de Representantes de Puerto Rico, Nov. 16, 2010<br />
Luis Moyett et. al., “Complaint by 78% of Puerto Rico Franchisees against McDonald’s Corpor<strong>at</strong>ion and O<strong>the</strong>rs in<br />
Concert Therewith Pursuant to FTC Act Section 5 and <strong>the</strong> Franchise Rule,” p. 1<br />
“Petition for Investig<strong>at</strong>ion of <strong>the</strong> Franchise Industry,” submitted by <strong>the</strong> Service Employees Intern<strong>at</strong>ional Union,<br />
http://nrn.com/site-files/nrn.com/files/uploads/2015/04/FTC-Req-for-Investig<strong>at</strong>ion_final,%20May%2019%202015%5B1%5D.pdf<br />
Eduardo Ferraz, “Sinal amarelo,” Exame.com, Feb. 9, 2000, http://exame.abril.com.br/revista-exame/edicoes/0722/noticias/sinal-amarelo-m0053326<br />
Miriam Jordan and Shirley Leung, “McDonald’s Faces Revolt in Brazil,” The Wall Street Journal, Oct. 21, 2003,<br />
http://online.wsj.com/news/articles/SB106669192039977200<br />
Jens Brambusch, “Die Fettigen Jahre sind vorbei”, Capital, March 26, 2015, http://www.capital.de/dasmagazin/die-fettigen-jahre-sind-vorbei-4132.html<br />
See Tony Smith, “Economic troubles take a bite out of Brazil’s McDonald’s”, The Washington Post, Jan. 13, 2002,<br />
https://www.washingtonpost.com/archive/poli tics/2002/01/13/economic-troubles-take-a-bite-out-of-brazils-mcdonalds/5ea4e982-68a6-40¬-b915-0504afdd8922/?utm_term=.1fb68ade35ae,<br />
which discusses rent relief<br />
programs in Brazil; see Jens Brambusch, “Die Fettigen Jahre sind vorbei”, Capital, March 26, 2015, http://www.capital.de/dasmagazin/die-fettigen-jahre-sind-vorbei-4132.html,<br />
which discusses rent relief programs in Germany.<br />
George Vazakas and Stamar Monoprosopi E.P.E. vs McDonald’s Hellas M.E.PE. (case #5283), detail from McDonald’s<br />
USA LLC, “Franchise Disclosure Document 2016”, Jan. 4, 2017, p. 4; Carpe Diem Invest AS, et al, v McDonald’s Norge<br />
(case #14-143059 TV1-OTIR/07), detail from McDonald’s USA LLC, “Franchise Disclosure Document 2016”, Jan. 4, 2017,<br />
p. 7; M<strong>at</strong><strong>the</strong>w Newman, “McDonald’s faces fresh antitrust charges on Big Mac pricing in France,” MLex, July 12, 2016,<br />
http://consumersversusmc.com/wp-content/uploads/2016/10/MLEX.pdf<br />
Manon Soucasse, “Comment on ouvre un McDo”, La Dépêche, Sept.2, 2013, http://www.ladepeche.fr/article/2013/09/02/1699682-comment-on-ouvre-un-mcdo.html:<br />
“La plupart des candid<strong>at</strong>s ont gravi les di¬érents<br />
échelons de l’entreprise, ils passent en priorité”. See also Cecile Mul<strong>at</strong>o, “Journee des Metiers Chez McDonald's,”<br />
Drome Ecobiz, Apr. 10, 2015, http://www.drome-ecobiz.biz/jcms/prod_281956/fr/journee-des-metiers-chez-mcdonald-s:<br />
More than 10 percent of McDonald’s franchisees in France have been identified as<br />
former executives or off¬icers <strong>at</strong> McDonald’s France headquarters or long-term employees in restaurants; <strong>the</strong> former<br />
professional position of a majority of franchisees could not be identified; <strong>the</strong> actual percentage of former long-term<br />
McDonald’s employees or officers may <strong>the</strong>refore be much higher.<br />
In France, 225 restaurants out of 1,385 restaurants (16.25 percent of total restaurants) have been identified as<br />
joint-ventures and are oper<strong>at</strong>ed by 19 individuals, i.e. an average of 11.8 restaurants per oper<strong>at</strong>or.<br />
Research carried out in France reveals th<strong>at</strong> a number of current McDonald’s oper<strong>at</strong>ors have <strong>the</strong> same family name and<br />
are generally parent and child or bro<strong>the</strong>rs. In addition, some former oper<strong>at</strong>ors have <strong>the</strong> same name as current<br />
oper<strong>at</strong>ors, <strong>the</strong>reby meaning th<strong>at</strong> <strong>the</strong> restaurant oper<strong>at</strong>ion was transferred to a family member. In this respect, 45<br />
current oper<strong>at</strong>ors have <strong>the</strong> same name as a current or former McDonald’s restaurant oper<strong>at</strong>or.<br />
American Customer S<strong>at</strong>isfaction Index, “Benchmarks by Industry: Limited-Service Restaurants,” http://<strong>the</strong>acsi.org/index.php?option=com_content&view=article&id=147&c<strong>at</strong>id=&Itemid=212&i=Limited-Service+Restaurants<br />
Lucy Crossley, “Sometimes you just h<strong>at</strong>e it: Marmite in top ten most h<strong>at</strong>ed brands in Britain along with Ukip and<br />
Starbucks but Heinz and Cadbury's are among our favourites,” Daily Mail, Feb. 15, 2015, http://www.dailymail.-<br />
co.uk/news/article-2954511/Sometimes-just-h<strong>at</strong>e-Marmite-ten-h<strong>at</strong>ed-brands-Britain-Ukip-Starbucks-Heinz-Cadbury-s-favourites.html<br />
Que Choisir, “Compar<strong>at</strong>if S<strong>at</strong>isfaction fast-foods,” n°52, Nov. 2016, p. 17, https://www.quechoisir.org/compar<strong>at</strong>if-s<strong>at</strong>isfaction-fast-foods-n22871/<br />
Paul Ausick, “McDonald’s Burgers R<strong>at</strong>e Last in Survey,” 24/7 Wall Street, July 2, 2014, http://247wallst.com/services/2014/07/02/mcdonalds-burgers-r<strong>at</strong>e-last-in-survey/
133<br />
134<br />
135<br />
136<br />
137<br />
138<br />
139<br />
140<br />
141<br />
A 2015 study of McDonald's store menus in Paris, Lyon and Marseille in France, and Bologna and Rome in Italy, found th<strong>at</strong><br />
when <strong>the</strong> average price was different <strong>at</strong> franchised and corpor<strong>at</strong>e stores, <strong>the</strong> average prices <strong>at</strong> franchised loc<strong>at</strong>ions were<br />
higher than those <strong>at</strong> corpor<strong>at</strong>e loc<strong>at</strong>ions <strong>at</strong> least 68 percent of <strong>the</strong> time. This study, conducted by surveyors in Italy and<br />
France and compiled by SEIU staff, included taking photos of computer kiosk menus and menu boards <strong>at</strong> McDonald's<br />
stores in <strong>the</strong> cities mentioned above and compiling price points for more than 300 items on McDonald's menus in Italy<br />
and France. Menu photos were taken <strong>at</strong> 28 stores in Lyon (13 corpor<strong>at</strong>e and 15 franchised stores); 16 stores in Marseille (5<br />
corpor<strong>at</strong>e and 11 franchised); 27 stores in Paris (12 corpor<strong>at</strong>e and 15 franchised stores); 12 stores in Bologna (6 each of<br />
corpor<strong>at</strong>e and franchised stores), and 25 stores in Rome (12 corpor<strong>at</strong>e and 13 franchised loc<strong>at</strong>ions). From this price d<strong>at</strong>a,<br />
a pool of menu items for each city was cre<strong>at</strong>ed where <strong>the</strong>re were <strong>at</strong> least three corpor<strong>at</strong>e and franchised store price points<br />
each to use to make a comparison of and measure <strong>the</strong> difference between <strong>the</strong> average franchised store and average<br />
corpor<strong>at</strong>e store price. This included 88 items in Bologna; 113 items in Rome; 114 items in Lyon; 79 items in Paris, and 53<br />
items in Marseille.<br />
Que Choisir, “McDonald's- Les restaurants franchisés plus chers,” n°52, Nov. 2016, p. 21, https://www.quechoisir.org/actualite-mcdonald-s-les-restaurants-franchises-plus-chers-n22921/<br />
M<strong>at</strong><strong>the</strong>w Newman, “McDonald’s faces fresh antitrust charges on Big Mac pricing in France,” MLex, July 12, 2016.<br />
George Vazakas and Stamar Monoprosopi E.P.E. vs McDonald’s Hellas M.E.PE. (case #5283), detail from McDonald’s USA<br />
LLC, “Franchise Disclosure Document 2016”, Jan. 4, 2017, p. 4; Carpe Diem Invest AS, et al, v McDonald’s Norge (case<br />
#14-143059 TV1-OTIR/07), detail from McDonald’s USA LLC, “Franchise Disclosure Document 2016”, Jan. 4, 2017, pp. 6-7<br />
A 2017 study of Yelp restaurant reviews for McDonald's stores in several major cities and regions in Europe found th<strong>at</strong> in<br />
general, <strong>the</strong> average Yelp Review r<strong>at</strong>ing <strong>at</strong> franchised stores was significantly lower than <strong>the</strong> average r<strong>at</strong>ing <strong>at</strong> corpor<strong>at</strong>e<br />
stores. R<strong>at</strong>ings were collected by searching for McDonald's stores by address on Yelp.com or through a search engine and<br />
collecting review d<strong>at</strong>a via Yelp review websites in <strong>the</strong> cities and areas included in <strong>the</strong> table below. Cities were chosen for<br />
<strong>the</strong>ir mix of franchise and corpor<strong>at</strong>e stores, so a comparison of average review r<strong>at</strong>ings could be made. Yelp was chosen<br />
over o<strong>the</strong>r review websites due to its transparency in displaying a direct average of all reviews listed on its site. The<br />
analysis included 81 stores and 429 reviews in Paris, 148 stores and 1,599 reviews in Germany, 116 stores and 325 reviews<br />
in Italy, and 20 stores and 62 reviews in Prague.<br />
Alan Pyke, “Workers Sue McDonald’s for Wage Theft Viol<strong>at</strong>ions in Three St<strong>at</strong>es,” Think Progress, Mar. 13, 2014,<br />
http://thinkprogress.org/economy/2014/03/13/3402141/mcdonalds-wage-<strong>the</strong>ft-suits/; McDonald’s fact sheet published<br />
by <strong>the</strong> N<strong>at</strong>ional Labor Rel<strong>at</strong>ions Board, https://www.nlrb.gov/news-outreach/fact-sheets/mcdonalds-fact-sheet<br />
Alan Pyke, “Workers Sue McDonald’s for Wage Theft Viol<strong>at</strong>ions in Three St<strong>at</strong>es,” Think Progress, Mar. 13, 2014,<br />
http://thinkprogress.org/economy/2014/03/13/3402141/mcdonalds-wage-<strong>the</strong> -suits/; Simon Neville, “McDonald’s ties<br />
nine out of ten workers to zero-hour contracts,” Guardian, U.K., Aug. 5, 2013, http://www.<strong>the</strong>guardian.com/business/2013/aug/05/mcdonalds-workers-zero-hour-contracts;<br />
John Weekes, “Celebr<strong>at</strong>ions after McDonald’s ends zero hour<br />
contracts,” New Zealand Herald, May 1, 2015, http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=11441887:<br />
in 2015, unions and McDonald’s came up to an agreement to end zero-hour contracts in New Zealand.<br />
“McDonald’s Workers N<strong>at</strong>ionwide File OSHA Complaints Alleging Hazardous Work Conditions,” Press Release, N<strong>at</strong>ional<br />
Council for Occup<strong>at</strong>ional Safety and Health, Mar. 16, 2015, http://coshnetwork.org/mcdonald%E2%80%99s-workers-n<strong>at</strong>ionwide-file-osha-complaints-alleging-hazardous-work-conditions;<br />
Christine Mai-Duc, “McDonald’s facing complaints<br />
over worker burns,” LA Times, Mar. 16, 2015, http://www.l<strong>at</strong>imes.com/business/la-fi-mcdonalds-osha-burn-complaints-20150316-story.html<br />
Que Choisir, “McDonald's- Les restaurants franchisés plus chers,” n°52, Nov. 2016, p. 21. See also for instance: “La grogne<br />
s'installe chez les salariés de McDo de Fréjus et Saint-Raphaël,” Var-m<strong>at</strong>in, Aug. 28, 2014, http://archives.varm<strong>at</strong>in.com/-<br />
frejus/la-grogne-sinstalle-chez-les-salaries-de-mcdo-de-frejus-et-saint-raphael.1828269.html; “Licenciements abusifs. Un<br />
franchisé McDo condamné à verser plus de 170.000 EUR,” Le Télégramme, Dec. 23, 2014, http://www.letelegramme.-<br />
fr/bretagne/licenciements-abu sifs-un-franchise-mcdo-condamne-a-verser-plus-de-170-000-eur-<br />
23-12-2014-10471979.php; “Et comment ça se passe chez McDonald’s? actualité mai 2015,” Le Coin des Equipiers<br />
McDonald's, May 19, 2015, http://equipiermcdo.blogspot.fr/; Jean-Pierre Anselme, “Une journée de travail chez McDo,”<br />
Mediapart, June 23, 2015, https://blogs.mediapart.fr/jean-pierre-an selme/blog/230615/une-journee-de-travail-chez-mcdo;<br />
“Elle se fait licencier par McDonald's pour avoir passé ses examens,” Le Figaro, Sept. 29, 2014, http://www.lefigaro.-<br />
fr/emploi/2014/09/29/09005-20140929ART FIG00097-elle-se-fait-licencier-par-mcdon ald-s-pour-avoir-passe-ses-examens.php;<br />
“Nour, ex-manager à McDo,” Rue 89, Oct. 31, 2012, http://rue89.nouvelobs.com/rue89-eco/2012/10/31/nour-exmanager-mcdo-les-mains-malmenees-le-dos-en-miettes-236661;<br />
“Polémique. Des équipiers de McDo témoignent,” La<br />
Depeche, Apr. 27, 2007, http://www.ladepeche.fr/article/2007/04/27/369261-polem ique-des-equipiers-de-mcdo-temoignent.html;<br />
“Débrayage au McDo contre les conditions de travail,” Le Parisien, Oct. 29, 2011, http://www.leparisien.-<br />
fr/chelles-60350/debrayage-au-mcdo-contre-les-conditions-de-travail-29-10-2011-1691308.php; “Un syndic<strong>at</strong> annonce<br />
une grève illimitée aux Mc Donald's de Nice,” Nice-m<strong>at</strong>in, July 4, 2015, http://archives.nicem<strong>at</strong>in.com/nice/un-syndic<strong>at</strong>-annonce-une-greve-illimitee-aux-mc-donalds-de-nice.2274025.html;<br />
“Mc-Donald's : les salariés dénoncent leurs<br />
conditions de travail,” Ouest France, Oct. 31, 2013, http://www.ouest-france.fr/bretagne/brest-29200/mc-donalds-les-salaries-denoncent-leurs-conditions-de-travail-1668036;<br />
Christophe Lurie, “Opér<strong>at</strong>ion coup de poing des salariés<br />
de trois restaurants McDonald's,” France Bleu, Dec. 17, 2014, https://www.francebleu.fr/infos/economie-social/oper<strong>at</strong>ion-coup-de-poing-des-salaries-de-trois-restaurants-mcdonald-s-1418816112
142<br />
143<br />
144<br />
145<br />
146<br />
147<br />
148<br />
149<br />
150<br />
“McJobs -Low Wages and Low Standards around <strong>the</strong> World”, May 29, 2015, http://www.iuf.org/w/sites/default/-<br />
files/mcjobsreport_0.pdf<br />
Fight for 15, “April 14: Our Biggest-Ever <strong>Global</strong> Strikes and Protests,” http://fightfor15.org/april-14-our-biggest-ever-global-strikes-and-protests/<br />
Emily Jane Fox, “McDonald's workers sue for wage <strong>the</strong>¬,” CNN, Mar. 13, 2013, http://money.cnn.com/2014/03/13/news/companies/mcdonalds-wage-<strong>the</strong>¬-class-action/<br />
Emily Peck, “McDonald’s workers detail horrifying sexual harassment,” Huffington Post, Oct. 6, 2016, http://www.huffingtonpost.com/entry/mcdonalds-harassment-complaint_us_57f5385ae4b0b7aafe0b4584<br />
Lars Andersen, “European Parliament to investig<strong>at</strong>e McDonald’s working conditions”, The Brussels Times, Nov. 30,<br />
2016, http://www.brusselstimes.com/belgium/7059/european-parliament-will-investig<strong>at</strong>e-mcdonald-s-working-conditions<br />
Rebecca Burn-Callander, “Employees send McDonald’s to bottom of top 10 ranking of fast food chains,” The<br />
Telegraph, Aug. 7, 2015, http://www.telegraph.co.uk/finance/jobs/11786866/Its-official-Flipping-burgers-<strong>at</strong>-McDonalds-is-<strong>the</strong>-worst-fast-food-job-in-<strong>the</strong>-UK.html<br />
McDonald’s franchisees: Archangles SARL, Annual Accounts 2013-2015; Arches Avignon, Annual Accounts 2012-2015;<br />
Drive de Pontet, Annual Accounts 2012-2015; Les Arches de Perigueux, Annual Accounts 2012-2015; SL Voltaire, Annual<br />
Accounts 2008-2015. Quick franchisees: Fabien Dubos, CLENT, Annual Accounts, 2009-2015; Fabien Dubos, ANCLEFA,<br />
Annual Accounts, 2009-2014; Franck Duwicquet, Roanne Rest, Annual Accounts, 2010-2015; Marc Chaudron, BELC,<br />
Annual Accounts, 2009-2014; Marc Chaudron, Niort Rest, Annual Accounts, 2009-2014. KFC franchisees: MCF17, Annual<br />
Accounts 2014-2015; Societe Tenitram, Annual Accounts 2014; Bezirest, Annual Accounts 2012-2015; Kennedy’s<br />
Mantes, Annual Accounts 2009-2015; MC Aslan, Annual Accounts 2011-2015; Merichick, Annual Accounts 2009-2015;<br />
Narbest, Annual Accounts 2012-2015; Pessachick, Annual Accounts 2010-2015; Villachick, Annual Accounts 2010-2015.<br />
Pizza Hut franchisees: ABY Pizza, Annual Accounts 2014-2015; Caen Sud 3, Annual Accounts 2011-2013; Codam, Annual<br />
Accounts 2014-2015; HAMM, Annual Accounts 2011-2013; Kospol-Distribution, Annual Accounts 2014; and SPPH,<br />
Annual Accounts 2011-2015. Subway franchisees: Drop Food, Annual Accounts 2009-2013; Piper Sub, Annual Accounts<br />
2009-2015; Sebway, Annual Accounts 2009-2014; Sub Valmy, Annual Accounts 2009-2013; Subway Issoire, Annual<br />
Accounts 2014; Subway Vichy, Annual Accounts 2014. La Brioche Dorée franchisees: Myraj Bakery, Annual Accounts<br />
2013-2015; Pain d’Ange, Annual Accounts 2013-2015; SARL Mahana, Annual Accounts 2014; SARL MP2L, Annual<br />
Accounts 2014-2015; SARL PCLC Restaur<strong>at</strong>ion, Annual Accounts 2012, 2014, 2015. La Mie Caline franchisees: Abbott,<br />
Annual Accounts 2013, 2015; Avrancheline, Annual Accounts 2013; Cle Mie Ra, Annual Accounts 2013-2014; Delis’Adour,<br />
Annual Accounts 2011 and 2013; La Mie Beline, Annual Accounts 2013 and 2015; Nova Forte, Annual Accounts 2014;<br />
SARL Brondy, Annual Accounts 2012. Paul Boulangerie franchisees: CBN, Annual Accounts 2011, 2013, 2014; HEVALO-<br />
MA, Annual Accounts 2011 and 2013; Maria et Sandrine, Annual Accounts 2011 and 2013; PWL Bakery, Annual Accounts<br />
2013-2015; Zenith Bakery, Annual Accounts 2013-2015. Pomme de Pain franchisees: Huger-White Cross, Annual<br />
Accounts 2013-2015; JTE, Annual Accounts 2013; PDP Pau, Annual Accounts 2014; Pomme Roaix, Annual Accounts<br />
2013-2014; RARLE, Annual Accounts 2013. Sushi Shop franchisees: 54, Annual Accounts 2014-2015; Enjo, Annual<br />
Accounts 2011-2015; Gelau, Annual Accounts 2012-2015; King Kong, Annual Accounts 2012; Sauboget, Annual<br />
Accounts 2014-2015; Zen’itude, Annual Accounts 2011-2015.<br />
Arcos Dorados, SEC Correspondence, October 15, 2012, p. 4.<br />
- “Brazilian Master Franchisee shall not, and shall not permit any of its Subsidiaries or Franchisees to, close any<br />
Franchised Restaurant except pursuant to an Approved Closing.” Second Amended and Rest<strong>at</strong>ed Master Franchise<br />
Agreement (Brazil), Nov 10, 2008. Section 6.2 Closings, p. 8. - ““Approved Closing” means any proposed closing of a<br />
Franchised Restaurant th<strong>at</strong> (a) has been approved by McDonald’s, such approval not to be unreasonably withheld, it<br />
being understood th<strong>at</strong> (i) whe<strong>the</strong>r a closing is reasonable shall be determined by McDonald’s in light of <strong>the</strong> use of <strong>the</strong><br />
rel<strong>at</strong>ed Real Est<strong>at</strong>e in <strong>the</strong> oper<strong>at</strong>ion of a McDonald’s Restaurant, without regard to any o<strong>the</strong>r potential use of such Real<br />
Est<strong>at</strong>e; and (ii) a failure by McDonald’s to approve any closing shall not be deemed to be unreasonable if McDonald’s<br />
reasonably believes th<strong>at</strong> such closing is proposed in contempl<strong>at</strong>ion of or in connection with <strong>the</strong> Transfer or use of <strong>the</strong><br />
rel<strong>at</strong>ed Real Est<strong>at</strong>e (or any rel<strong>at</strong>ed Site Agreement) to or in connection with a Competitive Business; (b) is <strong>the</strong> result of<br />
a condemn<strong>at</strong>ion of <strong>the</strong> rel<strong>at</strong>ed premises by a Governmental Authority; or (c) is <strong>the</strong> result of <strong>the</strong> opening within <strong>the</strong><br />
same trading area of a Franchised Restaurant having comparable Gross Sales and menu scope.” Second Amended and<br />
Rest<strong>at</strong>ed Master Franchise Agreement (Brazil), Nov 10, 2008. Exhibit 1-1 – Definition of “Competitive Business.”<br />
- ““Competitive Business” means any Person engaged in a QSR Business or any Person oper<strong>at</strong>ing under <strong>the</strong> list of<br />
marks or trade names provided by McDonald’s on <strong>the</strong> d<strong>at</strong>e hereof, which list may be amended by McDonald’s from<br />
time to time.” Second Amended and Rest<strong>at</strong>ed Master Franchise Agreement (Brazil), Nov 10, 2008. Exhibit 1-2 –<br />
Definition of “Competitive Business.”<br />
- No specific list is provided as an <strong>at</strong>tachment to <strong>the</strong> Brazilian MFA, but <strong>the</strong> following list is <strong>at</strong>tached to <strong>the</strong> Amended<br />
and Rest<strong>at</strong>ed Master Franchise Agreement among McDonald’s and Arcos Dorados, Nov 10, 2008 as “Exhibit 25-1 –<br />
Selected Competitive Businesses”: 7-Eleven, Arby’s, Baskin Robbins, Bob’s, Burger King, Carl’s Jr., Chick-fil-A, Church’s,<br />
Domino’s, Dunkin’ Donuts, El Pollo Loco, Häagen-Dazs, Habib’s, Hardee’s, In-N-Out Burger, Jack-in-<strong>the</strong>-Box, KFC, Little<br />
Caesars, Papa John’s, Pollo Tropical, Pollo Campero, Pizza Hut, Popeye’s Chicken, Starbucks, Subway Sandwiches,<br />
Taco Bell, TCBYYogurt, Wendy’s.
151<br />
152<br />
153<br />
154<br />
155<br />
156<br />
157<br />
158<br />
159<br />
160<br />
161<br />
162<br />
163<br />
164<br />
165<br />
166<br />
Amended and Rest<strong>at</strong>ed Master Franchise Agreement among McDonald’s and Arcos Dorados, Nov 10, 2008. Section<br />
7.14.3 p. 32. Specific loc<strong>at</strong>ions covered by this article, including loc<strong>at</strong>ions in Brazil, are listed in Exhibit 14 Restricted<br />
Real Est<strong>at</strong>e.<br />
“Consumer Foodservice in <strong>the</strong> United Kingdom,” Euromonitor, May 2016, http://www.euromonitor.com/consumer-foodservice-in-<strong>the</strong>-united-kingdom/report<br />
Rebecca Burn-Callander, “London’s best restaurant sites are being e<strong>at</strong>en up by chains,” The Telegraph, Feb. 6, 2015,<br />
http://www.telegraph.co.uk/finance/festival-of-business/11393514/Londons-best-restaurant-sites-are-being-e<strong>at</strong>en-up-by-chains.html<br />
“Fri 12th Apr 2013 - Friday Opinion,” Propel, http://www.propelinfonews.com/pi-Newsletter.php?d<strong>at</strong>etime=2013-04-12%2009:00:00<br />
Rebecca Burn-Callander, “London’s best restaurant sites are being e<strong>at</strong>en up by chains,” The Telegraph, Feb. 6, 2015<br />
Rupert Spies and Gretel Weiss, “Is Germany's traditional restaurant a dying breed?” Cornell Hotel & Restaurant<br />
Administr<strong>at</strong>ion Quarterly, June 1, 1998. Accessed via: http://business.highbeam.com/4074/article-1G1-20897004/germany-traditional-restaurant-dying-breed<br />
“Consumer Foodservice in Germany,” Euromonitor, May 2016, http://www.euromonitor.com/consumer-foodservice-in-germany/report<br />
“McCafé revitalises Germany’s foodservice coffee sales,” Euromonitor, Feb. 22, 2010, http://www.caffecultureshow.com/files/euromonitor__mccafe_revitalises_germanys_foodservice_coffee_sales.pdf<br />
“Full-service restaurants in Spain,” Euromonitor, May 2016, http://www.euromonitor.com/full-service-restaurants-in-spain/report<br />
“Full-service restaurants in Italy,” Euromonitor, May 2016, http://www.euromonitor.com/full-service-restaurants-in-italy/report<br />
Francesca Landini, “McDonald's takes on pizza for Italy growth spurt,” Reuters, Jan. 9, 2013,<br />
http://www.reuters.com/article/us-mcdonalds-italy-idUSBRE9080SE20130109<br />
Sébastien Liarte, "Mutualisme, préd<strong>at</strong>ion et parasitisme : la concurrence comme critère de choix de la zone d’implant<strong>at</strong>ion",<br />
XVème Conférence Intern<strong>at</strong>ionale de Management Str<strong>at</strong>égique (AIMS), Annecy / Genève, June 13-16, 2006,<br />
http://www.str<strong>at</strong>egie-aims.com/events/conferences/8-xveme-conference-de-l-aims/communic<strong>at</strong>ions/2280-mutualisme-pred<strong>at</strong>ion-et-parasitisme-la-concurrence-comme-critere-de-ch<br />
oix-de-la-zone-dimplant<strong>at</strong>ion/download<br />
Concerning <strong>the</strong> EU Commission’s investig<strong>at</strong>ion, see http://ec.europa.eu/competition/elojade/isef/case_details.cfm?proc_code=3_SA_38945.<br />
Concerning France, see E. Paquette, “Menu Big Fisc pour McDonald’s”,<br />
L’Express-L’Expansion, Apr. 19, 2016, http://lexpansion.lexpress.fr/entrepris es/menu-big-fisc-pour-mcdonald-s_1784249.html;<br />
concerning <strong>the</strong> UK, see Marion Dakers, “McDonald's UK pays £123m in royalties to Luxembourg”,<br />
The Telegraph, Oct. 29, 2016, http://www.telegraph.co.uk/business/2016/10/29/mcdon alds-uk-pays-123m-in-royalties-to-luxembourg/.<br />
In Italy, three consumer associ<strong>at</strong>ions (CODACONS, MOVIMENTO DIFESA DEL CITTADINO and<br />
CITTADINANZATTIVA) filed a complaint with <strong>the</strong> Italian tax authorities stressing <strong>the</strong> consequences of McDonald’s 2009<br />
change in corpor<strong>at</strong>e structure and royalty flows for Italian public finances and taxpayers, see: Esposto del Codacons<br />
contro McDonald's: “Possibile evasione, deve al Fisco fino a 224 mln,” La Repubblica, Oct. 1, 2015, http://www.repubblica.it/economia/2015/10/01/news/esposto_contro_mcdonald_s_sulla_possibile_evasione_fiscale-124010471/.<br />
In<br />
Spain, El Pais reported a current tax investig<strong>at</strong>ion: Jesus Servulo Gonzalez, “Hacienda investiga a McDonald’s en<br />
España,” El Pais, Feb. 21, 2016, http://economia.elpais.com/economia/2016/02/20/actualidad/1455994666_356182.html.<br />
In August 2015 in Brazil, <strong>the</strong> General Workers’ Union (UGT) filed a complaint asking<br />
Brazil’s public prosecution service to open an inquiry into alleg<strong>at</strong>ions of tax dodging, unfair competition, and<br />
viol<strong>at</strong>ions of franchise laws by McDonald’s. The tax complaint was filed just days before McDonald’s workers and<br />
elected o icials from around <strong>the</strong> world testified <strong>at</strong> an unprecedented global hearing before <strong>the</strong> Brazilian Federal<br />
Sen<strong>at</strong>e on <strong>the</strong> neg<strong>at</strong>ive social impact of McDonald’s business model worldwide. In March 2016, a federal prosecutor<br />
opened a criminal investig<strong>at</strong>ion into McDonald’s and its L<strong>at</strong>in American master franchise owner, Arcos Dorados<br />
Holdings: Stephanie Strom and Vinod Sreeharsha, “Brazil Opens Investig<strong>at</strong>ion into McDonald's,” The New York Times,<br />
Mar. 3, 2016, http://www.nytimes.com/2016/03/04/business/intern<strong>at</strong>ional/bra zil-opens-investig<strong>at</strong>ion-into-mcdonalds.html?_r=0.<br />
In Australia, <strong>the</strong> press reported a tax adjustment of $77.8 million in 2016: Nassim Khadem, “McDonald's<br />
halves its tax bill, back pays $78m,” The Sydney Morning Herald, Feb. 3, 2016, http://www.smh.com.au/business/<strong>the</strong>-economy/mcdonalds-halves-its-tax-bill-back-pays-78m-20160202-gmjgnk.html<br />
“Antitrust: Overview,” European Commission, http://ec.europa.eu/competition/antitrust/overview_en.html; “Excessive<br />
Prices,” Working Party No. 2 on Competition and Regul<strong>at</strong>ion, OECD, Oct. 17, 2011, http://ec.europa.eu/competition/intern<strong>at</strong>ional/multil<strong>at</strong>eral/2011_oct_<strong>excess</strong>ive_prices.pdf<br />
Ana Paula Martinez, “Abuse of Dominance: The Third Wave of Brazil’s Antitrust Enforcement?” Competition Law<br />
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https://www.wsj.com/articles/SB106669192039977200
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