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Global Rent excess at the World’s Largest Franchisor

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<strong>Global</strong> <strong>Rent</strong> <strong>excess</strong> <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong><br />

March 2017


About EFFAT<br />

EFFAT is <strong>the</strong> European Feder<strong>at</strong>ion of Trade Unions<br />

in <strong>the</strong> Food, Agriculture and Tourism sectors<br />

resulting from a merger concluded between two<br />

European trade union feder<strong>at</strong>ions - <strong>the</strong> ECF-IUF<br />

and EFA - on 11 December 2000. As a European<br />

Feder<strong>at</strong>ion representing 120 n<strong>at</strong>ional trade<br />

unions from 35 European countries, EFFAT<br />

defends <strong>the</strong> interests of more than 22 million<br />

workers towards <strong>the</strong> European Institutions,<br />

European industrial feder<strong>at</strong>ions and enterprise<br />

management.<br />

EFFAT.org<br />

Rue du Fossé-aux-Loups 38, Box 3<br />

Brussels<br />

About SEIU<br />

The Service Employees Intern<strong>at</strong>ional Union (SEIU)<br />

is an organiz<strong>at</strong>ion of two million members united<br />

by <strong>the</strong> belief in <strong>the</strong> dignity and worth of workers,<br />

and <strong>the</strong> services <strong>the</strong>y provide. We are dedic<strong>at</strong>ed to<br />

improving <strong>the</strong> lives of workers and <strong>the</strong>ir families<br />

and cre<strong>at</strong>ing a more just and humane society.<br />

SEIU.org<br />

1800 Massachusetts Ave NW<br />

Washington, DC 20036


<strong>Global</strong> <strong>Rent</strong> <strong>excess</strong> <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong>


March 2017<br />

executive summary<br />

cDonald’s is a dominant force in <strong>the</strong> global fast food industry. Worldwide, its stores have approxim<strong>at</strong>ely<br />

double <strong>the</strong> sales of its nearest competitor. In Europe, McDonald’s claims to be larger than its<br />

next nine competitors combined, and throughout its top markets, from <strong>the</strong> United St<strong>at</strong>es to France, to Brazil<br />

and to Japan, McDonald’s is consistently <strong>the</strong> fast food market leader. As a result, <strong>the</strong> golden arches produce<br />

profits worthy of <strong>the</strong>ir name: over <strong>the</strong> last five years, McDonald’s has produced oper<strong>at</strong>ing profit averaging<br />

nearly US$8 billion per year and net income averaging US$5 billion annually.<br />

A core found<strong>at</strong>ion of McDonald’s ability to both realize dram<strong>at</strong>ic growth and extract enormous profits from its<br />

global oper<strong>at</strong>ions is th<strong>at</strong> most of its profits come from its real est<strong>at</strong>e oper<strong>at</strong>ions r<strong>at</strong>her than its burger<br />

business. McDonald’s is <strong>the</strong> largest real est<strong>at</strong>e company in <strong>the</strong> world and controls most of <strong>the</strong> property on<br />

which its 36,000 stores in 120 countries are loc<strong>at</strong>ed. More than 80 percent of <strong>the</strong> company’s stores are oper<strong>at</strong>ed<br />

by 5,000 individual franchisees – not McDonald’s itself – and <strong>the</strong> corpor<strong>at</strong>ion reaps over 50 percent more in<br />

gross profit from <strong>the</strong> rent it charges to its own franchisees than from selling food directly to customers.<br />

McDonald’s franchise agreements require its franchisees, who are mostly small-business people, to rent land<br />

and buildings for <strong>the</strong>ir stores from <strong>the</strong> burger giant. This stands in contrast to most of its largest competitors –<br />

such as Yum Brands and Burger King – which control only a fraction, if any, of <strong>the</strong> property for <strong>the</strong>ir franchised<br />

stores.<br />

McDonald’s has complete control over <strong>the</strong> loc<strong>at</strong>ion of franchised stores. It also requires th<strong>at</strong> prospective<br />

franchisees undertake substantial unpaid training before revealing wh<strong>at</strong> store loc<strong>at</strong>ion will be made available<br />

if any, and under wh<strong>at</strong> lease terms, near <strong>the</strong> conclusion of <strong>the</strong> training period. Coupled with its unusual real<br />

est<strong>at</strong>e str<strong>at</strong>egy, <strong>the</strong>se conditions allow <strong>the</strong> chain to set unreasonable rental r<strong>at</strong>es and contract terms, leaving<br />

franchisees limited options o<strong>the</strong>r than accepting McDonald’s terms. As a result, franchisees squeeze <strong>the</strong> wages<br />

of <strong>the</strong>ir employees.<br />

Such practices, implemented by market dominant corpor<strong>at</strong>ions like McDonald’s, can potentially distort<br />

competition because prospective business partners, such as franchisees, may have little choice but to do<br />

business with <strong>the</strong>m, regardless of <strong>the</strong> quality of <strong>the</strong>ir products or <strong>the</strong> fairness of <strong>the</strong>ir contract terms. Thus,<br />

business owners who want to open a fast food franchise in many countries likely have few altern<strong>at</strong>ives to<br />

McDonald’s because <strong>the</strong> chain effectively blankets <strong>the</strong> industry, capturing an overwhelming portion of <strong>the</strong><br />

customer dollars spent on burgers and fries. In addition, McDonald’s real est<strong>at</strong>e str<strong>at</strong>egy may lead to market<br />

foreclosure for its competitors by compromising <strong>the</strong>ir access to str<strong>at</strong>egic loc<strong>at</strong>ions, and <strong>the</strong>refore <strong>the</strong> market.<br />

The result may thus be limited choices for consumers.<br />

McDonald’s enjoys a dominant position in many countries. In Europe in 2015, McDonald’s accounted for over<br />

30 percent of sales in 19 countries in <strong>the</strong> American-style fast food market, including approxim<strong>at</strong>ely 88 percent<br />

in Italy, and 76 percent in both France and Germany.<br />

McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 1


McLandlord<br />

This report details how McDonald’s market power and real est<strong>at</strong>e practices enable this massive corpor<strong>at</strong>ion to<br />

extract potentially <strong>excess</strong>ive rental payments from its franchisees in comparison to competitors. In particular,<br />

it describes:<br />

Th<strong>at</strong> <strong>the</strong> rent McDonald’s charges to its franchisees appears to be <strong>excess</strong>ive, representing more than<br />

four times its own real est<strong>at</strong>e costs in <strong>the</strong> United St<strong>at</strong>es and more than three times those costs in<br />

Europe;<br />

Th<strong>at</strong> in some countries McDonald’s franchisees pay substantially more in rent than McDonald’s<br />

corpor<strong>at</strong>e-oper<strong>at</strong>ed stores do;<br />

And, th<strong>at</strong> McDonald’s charges its franchisees significantly higher rent as a percentage of sales than<br />

franchisees in competing chains pay to <strong>the</strong>ir landlords, who are usually third parties unaffili<strong>at</strong>ed with<br />

a franchisor.<br />

It also describes how <strong>the</strong>se practices are likely to have serious, neg<strong>at</strong>ive effects th<strong>at</strong> ripple throughout <strong>the</strong><br />

local communities in which McDonald’s stores oper<strong>at</strong>e:<br />

They directly hurt <strong>the</strong> business prospects of McDonald’s franchisees, who are mostly small-business<br />

people;<br />

They limit <strong>the</strong> investments franchisees can make in <strong>the</strong>ir stores and in quality ingredients for <strong>the</strong>ir<br />

food, ultim<strong>at</strong>ely hurting fast food consumers, leading to higher prices and lower customer reviews <strong>at</strong><br />

franchised stores than those <strong>at</strong> corpor<strong>at</strong>e-owned stores and triggering industry-low food, customer<br />

service and brand reviews for McDonald’s as a whole;<br />

They allow McDonald’s to implement str<strong>at</strong>egies through rent relief th<strong>at</strong> reinforce franchisees’<br />

economic dependency and <strong>the</strong>ir oblig<strong>at</strong>ion to comply with McDonald’s policies, including potential<br />

resale price maintenance (as laid out by a study in France);<br />

They allow McDonald’s to control key real est<strong>at</strong>e loc<strong>at</strong>ions, contributing to an economy-wide problem<br />

in which local, independent businesses are crowded out by chains and consumers have fewer<br />

and more homogenous choices;<br />

They restrict McDonald’s franchisees’ ability to provide fair wages, safe working conditions, and<br />

adequ<strong>at</strong>e staffing for <strong>the</strong>ir workforce, resulting in poverty wages and <strong>the</strong> potential for abusive labor<br />

practices such as wage <strong>the</strong>ft;<br />

And, <strong>the</strong>y are likely to hinder <strong>the</strong> fair functioning of <strong>the</strong> market by allowing a dominant company to<br />

extract <strong>excess</strong>ive profits and competitive advantages from its market position.<br />

Governments around <strong>the</strong> globe should investig<strong>at</strong>e McDonald’s franchising practices, particularly its extractive<br />

real est<strong>at</strong>e program, and pay particular <strong>at</strong>tention to ensure th<strong>at</strong> McDonald’s may not abuse its dominant<br />

market position <strong>at</strong> <strong>the</strong> expense of <strong>the</strong> people th<strong>at</strong> e<strong>at</strong> in its stores.<br />

2 | March 2017


March 2017<br />

Introduction<br />

Wh<strong>at</strong> is Franchising?<br />

Franchising is a system in which franchisees<br />

sign an agreement with a franchisor to<br />

license <strong>the</strong> right to use <strong>the</strong> franchisor’s<br />

concept, trade name, know-how, and o<strong>the</strong>r<br />

industrial or intellectual property. Franchisees<br />

typically pay up-front fees, as well as<br />

ongoing royalties or service fees, usually<br />

based on a percentage of sales. <strong>Franchisor</strong>s<br />

provide ongoing commercial and technical<br />

assistance to <strong>the</strong>ir franchisees. 7<br />

McDonald’s is one of <strong>the</strong> world’s largest and most<br />

recognized corpor<strong>at</strong>ions. Its iconic golden arches<br />

span more than 36,000 stores in 120 countries. 1 In<br />

2015, <strong>the</strong>se stores gener<strong>at</strong>ed almost US$83 billion in<br />

systemwide sales – a measure of <strong>the</strong> sales <strong>at</strong> both<br />

franchised and corpor<strong>at</strong>e stores – nearly twice <strong>the</strong><br />

sales of its nearest competitor, Yum Brands. 2 McDonald’s<br />

is <strong>the</strong> dominant fast food chain in many of <strong>the</strong><br />

countries in which it oper<strong>at</strong>es, including most of <strong>the</strong><br />

world’s largest fast food markets. In Europe, for<br />

instance, McDonald’s enjoys a dominant position<br />

with over 30 percent of sales in 19 countries in 2015<br />

in <strong>the</strong> American-style fast food market (including<br />

brands like Burger King, Quick, and KFC) and huge<br />

market power in major markets such as Italy (88<br />

percent of sales), France (76 percent of sales) and<br />

Germany (76 percent of sales). 3<br />

McDonald’s is also <strong>the</strong> world’s largest franchisor.<br />

4 Approxim<strong>at</strong>ely 5,000 franchisees oper<strong>at</strong>e more<br />

than 80 percent of <strong>the</strong> McDonald’s stores around <strong>the</strong><br />

globe. 5 McDonald’s franchisees are often small-business<br />

people with a fraction of McDonald’s resources,<br />

oper<strong>at</strong>ing an average of only four stores. 6 And<br />

McDonald’s maintains <strong>the</strong> imbalance of power and<br />

expertise in most countries by only offering franchises<br />

to individuals, and not to established partnerships<br />

or corpor<strong>at</strong>ions, unlike most of its competitors.<br />

8 The profound imbalance of power in McDonald’s<br />

franchise rel<strong>at</strong>ionships is reflected in its franchise<br />

agreements, which contain one-sided terms and<br />

conditions, such as McDonald’s right to unil<strong>at</strong>erally<br />

change its oper<strong>at</strong>ional policies and methods regardless<br />

of <strong>the</strong> costs and oblig<strong>at</strong>ions imposed on <strong>the</strong><br />

franchisee. 9 These mechanisms of control likely<br />

serve to dram<strong>at</strong>ically limit <strong>the</strong> ability of franchisees<br />

to bargain with McDonald’s for better deals and<br />

increase <strong>the</strong> potential consequences for speaking<br />

out against <strong>the</strong> chain.<br />

In particular, <strong>the</strong> core of McDonald’s business<br />

model is th<strong>at</strong> it, unlike most global fast food franchisors,<br />

10 requires its franchisees to lease real est<strong>at</strong>e it<br />

controls for <strong>the</strong>ir stores and charges <strong>the</strong>se franchisees<br />

rent th<strong>at</strong> appears to dram<strong>at</strong>ically exceed <strong>the</strong><br />

market r<strong>at</strong>e. In every market we reviewed (including<br />

<strong>the</strong> U.S., France, Italy, Germany, and <strong>the</strong> U.K.),<br />

McDonald’s franchisees pay more rent, as a percentage<br />

of <strong>the</strong>ir sales, than franchisees of o<strong>the</strong>r fast food<br />

chains. And worldwide, McDonald’s earns more<br />

profit from collecting rent from franchisees than it<br />

does from selling hamburgers. While <strong>the</strong> company<br />

earned a global gross margin of US$2.5 billion from<br />

its corpor<strong>at</strong>e stores in 2015, it earned over US$4.2<br />

billion on its real est<strong>at</strong>e margin from franchisees in<br />

<strong>the</strong> same year. 11<br />

McDonald’s dominant market position in many<br />

countries means th<strong>at</strong> prospective franchisees may<br />

feel it is necessary to accept <strong>the</strong> terms it dict<strong>at</strong>es in<br />

order to oper<strong>at</strong>e a fast food franchise with access to<br />

a significant portion of industry sales. For example,<br />

McDonald’s has complete control over <strong>the</strong> loc<strong>at</strong>ions<br />

of potential franchisees’ stores. 12 Despite st<strong>at</strong>ing<br />

th<strong>at</strong> it prefers local franchisees with local knowledge,<br />

it requires prospective franchisees to be ready<br />

to move anywhere McDonald’s chooses within <strong>the</strong>ir<br />

McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 3


McLandlord<br />

Figure 1.<br />

McDonald’s is <strong>the</strong> top fast food chain in most of <strong>the</strong> world’s top 20 largest fast food markets<br />

#1<br />

#2<br />

#3<br />

All figures based on Euromonitor Passport sales d<strong>at</strong>a for fast food, excluding convenience stores, 2015<br />

countries to be awarded a franchise. 13 It often<br />

requires prospective franchises to undergo lengthy<br />

unpaid training periods, 14 and only reveals wh<strong>at</strong><br />

store loc<strong>at</strong>ion will be available, if any, and under<br />

wh<strong>at</strong> lease terms, near <strong>the</strong> conclusion of a new<br />

franchisee’s training. 15 Franchisees’ bargaining<br />

power is <strong>the</strong>refore weakened by <strong>the</strong> fact th<strong>at</strong> <strong>the</strong>y<br />

will not risk losing <strong>the</strong> year <strong>the</strong>y spent in training by<br />

negoti<strong>at</strong>ing terms and conditions, allowing McDonald’s<br />

to use its dominant position in <strong>the</strong> fast food<br />

industry to impose <strong>excess</strong>ive rent and o<strong>the</strong>r onerous<br />

terms on its franchisees. As a result, McDonald’s<br />

earned a massive global profit r<strong>at</strong>io of 71.9 percent<br />

on <strong>the</strong> rent paid by franchisees, compared to a gross<br />

profit r<strong>at</strong>io of 15.2 percent of sales <strong>at</strong> company-oper<strong>at</strong>ed<br />

stores. 16<br />

One measure of <strong>the</strong> dominant market position<br />

enjoyed by McDonald’s, and <strong>the</strong> <strong>excess</strong>ive profit th<strong>at</strong><br />

position enables it to take from its franchisees in <strong>the</strong><br />

form of high rents, is its oper<strong>at</strong>ing income as a<br />

percentage of systemwide sales. Oper<strong>at</strong>ing income<br />

is <strong>the</strong> amount of profit a company realizes before<br />

accounting for interest and taxes, and is an important<br />

indic<strong>at</strong>or of a company’s overall profitability.<br />

Unlike its competitors, McDonald’s oper<strong>at</strong>ing<br />

income includes <strong>the</strong> rental income it charges<br />

franchisees less its real est<strong>at</strong>e costs – its real est<strong>at</strong>e<br />

margin. For 2015, McDonald’s reported $7.1 billion in<br />

oper<strong>at</strong>ing income, or almost nine percent of systemwide<br />

sales. 17 In contrast, its major fast food franchise<br />

competitors – Yum Brands, Burger King and Wendy’s<br />

– earned five percent of total systemwide sales or<br />

less in oper<strong>at</strong>ing income in 2015. 18 In short, McDonald’s<br />

is able to achieve profitability on its sales th<strong>at</strong> is<br />

close to double th<strong>at</strong> of its nearest competitors by<br />

this measure, suggesting th<strong>at</strong> its unique business<br />

model is an important driver of global earnings.<br />

Due to its dominant position, its control of store<br />

real est<strong>at</strong>e, and its financial power, McDonald’s often<br />

occupies str<strong>at</strong>egic store loc<strong>at</strong>ions to which its<br />

competitors do not have access, resulting in <strong>the</strong><br />

exclusion of its competitors from <strong>the</strong> market and<br />

limiting consumer choice. This real est<strong>at</strong>e str<strong>at</strong>egy<br />

may lead to <strong>the</strong> exclusion from <strong>the</strong> market of McDonald’s<br />

competitors and to a limited choice for<br />

consumers. As an example, Burger King was able to<br />

access <strong>the</strong> Belgian and French markets mainly by<br />

acquiring <strong>the</strong> Quick restaurant chain and its<br />

loc<strong>at</strong>ions in those countries. 19<br />

As discussed in detail in this report, McDonald’s<br />

market dominance, control of real est<strong>at</strong>e, and<br />

one-sided rel<strong>at</strong>ionship with franchisees, including<br />

potential resale price maintenance, provide a<br />

combin<strong>at</strong>ion of factors th<strong>at</strong> likely allows it to perpetu<strong>at</strong>e<br />

and streng<strong>the</strong>n its market dominance to <strong>the</strong><br />

detriment of its competitors and consumers.<br />

4 | March 2017


March 2017<br />

Typical <strong>Franchisor</strong><br />

McDonald’s<br />

$<br />

$<br />

ROYALTIES<br />

RENT<br />

SUPPORT<br />

Figure 2.<br />

How McDonald’s franchise<br />

system differs from o<strong>the</strong>r<br />

franchisors.<br />

third-party<br />

rental agreement<br />

$<br />

franchisor<br />

contract<br />

$<br />

franchisor<br />

contract lease<br />

$ $$<br />

franchisee<br />

franchisee<br />

McDonald’s is often cited as <strong>the</strong> world’s largest real<br />

est<strong>at</strong>e company. 20 It owns <strong>the</strong> buildings for over<br />

25,000 restaurants and leases many more. 21 Property<br />

and equipment makes up <strong>the</strong> overwhelming majority<br />

of its assets worldwide. 22 A decade ago, <strong>the</strong><br />

company’s sprawling real est<strong>at</strong>e empire was<br />

estim<strong>at</strong>ed to be worth US$46 billion, and its value<br />

has undoubtedly increased substantially since<br />

<strong>the</strong>n. 23<br />

McDonald’s requires its individual franchisees to<br />

rent stores it owns or controls via a lease. 24 This real<br />

est<strong>at</strong>e str<strong>at</strong>egy is highly unusual. Although all fast<br />

food chains require access to property in order to<br />

oper<strong>at</strong>e stores, and many such chains also franchise<br />

a significant portion of <strong>the</strong>ir stores around <strong>the</strong> world,<br />

no o<strong>the</strong>r global chain system<strong>at</strong>ically requires<br />

franchised stores to be loc<strong>at</strong>ed on property it<br />

controls. 25<br />

For example, Burger King and Yum Brands,<br />

McDonald’s two largest competitors, do not require<br />

th<strong>at</strong> franchisees lease store property from <strong>the</strong>m. 26<br />

Major burger chain Wendy’s also does not generally<br />

require its franchisees to lease property it controls.<br />

<strong>Global</strong>ly, Burger King and Wendy’s own or lease <strong>the</strong><br />

property for less than 20 percent of <strong>the</strong>ir franchised<br />

stores. 27 Yum controls <strong>the</strong> property for 21 percent of<br />

its total global stores, almost precisely <strong>the</strong> portion<br />

th<strong>at</strong> it oper<strong>at</strong>es as corpor<strong>at</strong>e-owned loc<strong>at</strong>ions,<br />

suggesting th<strong>at</strong> it owns <strong>the</strong> real est<strong>at</strong>e for only a<br />

small number of franchised stores. 28<br />

<strong>Rent</strong>al income – <strong>the</strong> rent McDonald’s charges to franchisees,<br />

which typically has two components: base rent and percentage<br />

rent.<br />

Base rent – <strong>the</strong> first component of rent; McDonald’s minimum<br />

monthly rent amount, payable regardless of franchisees’ sales<br />

performance, set by McDonald’s lease agreements with its<br />

franchisees.<br />

Percentage rent – <strong>the</strong> second component of rent, McDonald’s<br />

charges its franchisees a percentage of every dollar of sales<br />

above a monthly sales target, set by McDonald’s lease<br />

agreements with franchisees, as percentage rent.<br />

Triple net lease – a commercial lease arrangement under which<br />

<strong>the</strong> tenant is responsible for many oper<strong>at</strong>ing costs, such as<br />

maintenance, insurance, and property taxes; McDonald’s often<br />

requires its franchisees to sign triple net leases for <strong>the</strong>ir store<br />

properties.<br />

McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 5


McLandlord<br />

Now we will have a club over [<strong>the</strong> franchisees], and by God, <strong>the</strong>re<br />

will be no more pampering or fiddling with <strong>the</strong>m. We will do <strong>the</strong><br />

ordering instead of going around and begging <strong>the</strong>m to cooper<strong>at</strong>e.<br />

“<br />

The Origins of McDonald’s Real Est<strong>at</strong>e<br />

Empire<br />

McDonald’s developed its real est<strong>at</strong>e oper<strong>at</strong>ion in<br />

<strong>the</strong> mid-1950s as a way to both increase income –<br />

adding a revenue stream to royalties – and to<br />

streng<strong>the</strong>n its control over franchisees. 29<br />

From <strong>the</strong> start, <strong>the</strong> real est<strong>at</strong>e program proved<br />

extremely profitable: McDonald’s found landowners<br />

willing to build McDonald’s restaurants on <strong>the</strong>ir land;<br />

leased <strong>the</strong> land and <strong>the</strong> new building from <strong>the</strong><br />

landowners; and subleased <strong>the</strong> package to franchisees.<br />

In <strong>the</strong> mid-1960s, McDonald’s started buying<br />

store real est<strong>at</strong>e. This meant th<strong>at</strong> after making ten<br />

years of installment payments to landlords and<br />

paying off bank mortgages on its buildings, McDonald’s<br />

owned its stores outright, erasing lease costs<br />

from its expense structure. 30 Today, McDonald’s<br />

owns 45 percent of <strong>the</strong> land and 70 percent of <strong>the</strong><br />

buildings th<strong>at</strong> house McDonald’s stores around <strong>the</strong><br />

globe, while leasing land and/or buildings on <strong>the</strong><br />

remaining share. 31<br />

In <strong>the</strong> 1950s, McDonald’s charged franchisees a<br />

fixed monthly rent of 20 percent above its lease<br />

costs, but <strong>the</strong> company soon doubled its markup for<br />

franchisees to 40 percent, foreshadowing rent<br />

increases to come. 32 This was franchisees’ minimum<br />

rent, which McDonald’s now calls base rent and is<br />

required regardless of store sales.<br />

McDonald’s also charged a second component<br />

of rent – percentage rent – equal to a set percentage<br />

of store sales th<strong>at</strong> exceeded a pre-determined sales<br />

target. Initially, percentage rent was set <strong>at</strong> five<br />

percent of sales, although it has increased significantly<br />

in subsequent years as discussed below. 33<br />

Initially this real est<strong>at</strong>e arrangement had benefits<br />

for both McDonald’s and its franchisees. 34 The<br />

franchisees were small oper<strong>at</strong>ors who lacked <strong>the</strong><br />

Occupancy costs – defined by McDonald’s as <strong>the</strong> rent it pays<br />

to third party landlords for leased property plus depreci<strong>at</strong>ion on<br />

property it owns. 35<br />

Real est<strong>at</strong>e margin – McDonald’s rental income minus its<br />

occupancy costs.<br />

Real est<strong>at</strong>e profit r<strong>at</strong>io – McDonald’s real est<strong>at</strong>e margin<br />

expressed as a percentage of its total rental income; for<br />

example, if McDonald’s has a real est<strong>at</strong>e margin of €20 million<br />

based on rental income of €30 million and occupancy costs of<br />

€10 million, its profit r<strong>at</strong>io would be: (€30 million - €10<br />

million) / €30 million = 67 percent.<br />

6 | March 2017


March 2017<br />

“<br />

Ladies and gentlemen, I’m not in <strong>the</strong> hamburger<br />

business. My business is real est<strong>at</strong>e. 36<br />

funds to buy land and build stores on <strong>the</strong>ir own, and<br />

McDonald’s took care of this part of <strong>the</strong> business by<br />

negoti<strong>at</strong>ing lease-and-build deals with landowners.<br />

For McDonald’s, <strong>the</strong> advantages were obvious: <strong>the</strong><br />

base rent assured th<strong>at</strong> McDonald’s made money on<br />

all restaurants as long as <strong>the</strong> stores stayed in<br />

business, while <strong>the</strong> percentage rent ensured th<strong>at</strong><br />

McDonald’s revenues grew with sales growth <strong>at</strong><br />

franchisees’ stores. And <strong>the</strong> vast bulk of franchisee<br />

rent revenue was profit, as franchisees were responsible<br />

for paying both for store improvements and for<br />

ongoing costs such as taxes and insurance. 37<br />

In addition to a growing revenue stream,<br />

controlling real est<strong>at</strong>e gave McDonald’s power over<br />

its franchisees’ oper<strong>at</strong>ions in ways th<strong>at</strong> franchise<br />

agreements did not. United St<strong>at</strong>es franchising law<br />

was not well-developed in <strong>the</strong> 1950s, and McDonald’s<br />

doubted <strong>the</strong> enforceability of its franchise<br />

agreements. 38 In contrast, leases were well-established<br />

legal documents, so McDonald’s used lease<br />

language to enforce compliance with its rules. “I<br />

have finally found <strong>the</strong> way th<strong>at</strong> will put every single<br />

McDonald’s we open under our complete control,”<br />

McDonald’s founder Ray Kroc wrote in 1957, noting<br />

th<strong>at</strong> under <strong>the</strong> lease if a franchisee “does not<br />

conform in every way to <strong>the</strong> McDonald’s standards of<br />

quality and service, this lease will be canceled on<br />

thirty-day notice. Now we will have a club over <strong>the</strong>m,<br />

and by God, <strong>the</strong>re will be no more pampering or<br />

fiddling with <strong>the</strong>m. We will do <strong>the</strong> ordering instead of<br />

going around and begging <strong>the</strong>m to cooper<strong>at</strong>e.” 39<br />

McDonald’s today still uses lease language to<br />

“have a club” over its franchisees and control <strong>the</strong>ir<br />

businesses. For example, its United St<strong>at</strong>es franchisee<br />

lease st<strong>at</strong>es th<strong>at</strong> “[t]enant’s breach of any of <strong>the</strong><br />

terms and covenants of <strong>the</strong> Franchise Agreement<br />

will also constitute a breach of this Lease. Termin<strong>at</strong>ion,<br />

expir<strong>at</strong>ion, default or revoc<strong>at</strong>ion of <strong>the</strong><br />

Franchise Agreement for any reason, ei<strong>the</strong>r in whole<br />

or in part, will also termin<strong>at</strong>e this Lease, without<br />

fur<strong>the</strong>r notice being required.” 40<br />

How <strong>Rent</strong> Works <strong>at</strong> McDonald’s Today<br />

While <strong>the</strong>re are some vari<strong>at</strong>ions, <strong>the</strong> basics of<br />

McDonald’s real est<strong>at</strong>e scheme are fairly consistent<br />

across <strong>the</strong> countries in which it oper<strong>at</strong>es. In most<br />

cases, it owns or leases <strong>the</strong> land and/or buildings on<br />

which its restaurants stand; it leases or subleases<br />

<strong>the</strong> restaurant property to franchisees; and it<br />

charges <strong>the</strong>m a minimum base rent regardless of<br />

sales plus a percentage rent on gross sales exceeding<br />

a particular sales target. For example, a franchisee<br />

contract could specify th<strong>at</strong> base rent equals<br />

US$200,000 a year with a sales target of US$2 million<br />

and 10 percent in percentage rent for sales above<br />

this sales target. Th<strong>at</strong> means th<strong>at</strong> if store sales were<br />

equal to or less than <strong>the</strong> target sales, <strong>the</strong> franchisee<br />

would be required to pay <strong>the</strong> US$200,000 base rent.<br />

If store sales were to total $2.5 million, for instance,<br />

<strong>the</strong> franchisee would owe $200,000 in base rent plus<br />

an additional $50,000 in percentage rent or [(US$2.5<br />

million-US$2 million)x10 percent].<br />

McDonald’s leases with its franchisees, like<br />

many commercial leases, are also often triple net<br />

leases, under which franchisees are responsible for<br />

paying many of <strong>the</strong> costs associ<strong>at</strong>ed with <strong>the</strong> property,<br />

namely maintenance, insurance, and property<br />

taxes. 41<br />

McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 7


McLandlord<br />

The only way th<strong>at</strong> we can positively know th<strong>at</strong> <strong>the</strong>se units are<br />

doing wh<strong>at</strong> <strong>the</strong>y are supposed to… is to make it so th<strong>at</strong> <strong>the</strong>y can<br />

have no altern<strong>at</strong>ive wh<strong>at</strong>soever. You can’t give <strong>the</strong>m an inch. 42<br />

“<br />

However, as <strong>the</strong> company’s global sales have<br />

dropped, McDonald’s has increased rent dram<strong>at</strong>ically—up<br />

from approxim<strong>at</strong>ely 5 percent to as much as<br />

16 percent of sales in <strong>the</strong> United St<strong>at</strong>es and even<br />

higher r<strong>at</strong>es in Europe (as presented below). While<br />

<strong>the</strong> company was growing, McDonald’s could take a<br />

bigger and bigger share without starving franchisees.<br />

But <strong>the</strong> system has become too imbalanced,<br />

and McDonald’s now appears to unil<strong>at</strong>erally control<br />

its franchisees’ profitability and to use high rents as<br />

a means to keep control over franchisees and maintain<br />

its dominant position. 43<br />

McDonald’s real est<strong>at</strong>e approach is particularly<br />

problem<strong>at</strong>ic because it is now a dominant company<br />

with massive market share in <strong>the</strong> fast food industry,<br />

putting it in a position to potentially abuse its<br />

market position <strong>at</strong> <strong>the</strong> expense of franchisees,<br />

consumers, workers, and competitors. In particular,<br />

McDonald’s enormous market power, coupled with<br />

its str<strong>at</strong>egy of controlling franchisee real est<strong>at</strong>e,<br />

allows it to charge franchisees more in rent than <strong>the</strong>y<br />

would likely pay on <strong>the</strong> open market, or if <strong>the</strong>y<br />

oper<strong>at</strong>ed stores under o<strong>the</strong>r brands. Its triple net<br />

leases with its franchisees, which require those<br />

franchisees to cover many of <strong>the</strong> costs associ<strong>at</strong>ed<br />

with <strong>the</strong> properties on which <strong>the</strong>ir stores are loc<strong>at</strong>ed,<br />

allow it to turn an enormous profit on <strong>the</strong> rent it<br />

charges. This siphons profits out of <strong>the</strong> local communities<br />

th<strong>at</strong> support McDonald’s stores around <strong>the</strong><br />

world, and also is likely to affect or even exclude<br />

competitors. Fur<strong>the</strong>r, it helps McDonald’s exert<br />

control over its franchisees to ensure compliance<br />

with <strong>the</strong> company’s policies, including those regarding<br />

pricing.<br />

Mark Kalinowski, an analyst who has covered<br />

McDonald’s for several investment firms, reported<br />

on a “typical” income st<strong>at</strong>ement for McDonald’s<br />

traditional store franchisees in 2012 in <strong>the</strong> United<br />

St<strong>at</strong>es. After food costs and labor, <strong>the</strong> rent and royalties<br />

paid to McDonald’s made up <strong>the</strong> largest portion<br />

of a U.S. franchisee’s expenses, <strong>at</strong> 14.5 percent of<br />

sales. 44 By comparison, most of McDonald’s direct<br />

competitors, like Burger King and Wendy’s, do not<br />

collect rent from <strong>the</strong> large majority of <strong>the</strong>ir<br />

franchised stores, so <strong>the</strong> fees <strong>the</strong>y collect are primarily<br />

in <strong>the</strong> form of royalties. 45 This means th<strong>at</strong> instead<br />

of <strong>the</strong> 13.5 percent McDonald’s collects on franchisee<br />

sales globally, <strong>the</strong> o<strong>the</strong>r brands take far less –<br />

usually 4.5 percent <strong>at</strong> Burger King’s U.S. stores, and<br />

4.0 percent <strong>at</strong> Wendy’s. 46 And in <strong>the</strong> minority of cases<br />

where Burger King and Wendy’s charge rents to<br />

franchisees, percentages of sales in rent are substantially<br />

lower than <strong>the</strong> r<strong>at</strong>es charged by McDonald’s. 47<br />

This comparison may not fully reflect rising rent<br />

costs <strong>at</strong> McDonald’s stores, though. In Europe, a<br />

typical franchisee has paid more than 17.5 percent of<br />

its sales to McDonald’s in <strong>the</strong> form of rent and royalties<br />

over <strong>the</strong> past few years. 48<br />

8 | March 2017


March 2017<br />

Figure 3.<br />

McDonald’s franchisees paying more in rent/royalties while customer visits decline, 2009-2015<br />

$7 billion<br />

6<br />

5<br />

4<br />

3<br />

2<br />

1<br />

0<br />

Revenue from Franchised Restaurants<br />

‘09 ‘10 ‘11 ‘12 ‘13 ‘14 ’15<br />

<strong>Rent</strong>: $5.9B<br />

Royalties:<br />

$3.0B<br />

Changes in <strong>Global</strong> Same-Store Sales and<br />

Customer Traffic<br />

6 %<br />

4<br />

2<br />

Same Store Sales: 1.5%<br />

0<br />

-2<br />

traffic: -2.3%<br />

-4<br />

‘09 ‘10 ‘11 ‘12 ‘13 ‘14 ’15<br />

In France, some franchisees pay from 11.7 percent to<br />

18.4 percent of sales as rent in addition to <strong>the</strong> five<br />

percent service fee and <strong>the</strong> four percent advertising<br />

fee. 49 In Italy, some franchisees pay from 12.5 to 21.0<br />

percent of sales in rent, in addition to <strong>the</strong> service and<br />

advertising fees. 50 <strong>Rent</strong>s for franchisees in <strong>the</strong> United<br />

St<strong>at</strong>es have risen as high as 16.0 percent of sales in<br />

addition to <strong>the</strong> service and advertising fees. 51<br />

Additionally, McDonald’s often requires its<br />

franchisees to fund expensive renov<strong>at</strong>ions to store<br />

loc<strong>at</strong>ions th<strong>at</strong> <strong>the</strong> chain itself controls. McDonald’s<br />

franchisees have complained th<strong>at</strong> McDonald’s<br />

frequently imposes remodeling costs on franchisees<br />

th<strong>at</strong> may improve marginal sales, driving up McDonald’s<br />

rental and royalty income, but do not actually<br />

pay off in increased profitability for franchisees. 52 In<br />

<strong>the</strong> United St<strong>at</strong>es, its current remodeling program<br />

costs its franchisees an estim<strong>at</strong>ed US$600,000 per<br />

store for an interior makeover. 53 The company is also<br />

pushing franchisees to build double-lane<br />

drive-thrus, which will require additional construction.<br />

54 These investments are on top of earlier spending<br />

on <strong>the</strong> “McCafé” beverage pl<strong>at</strong>form, including<br />

equipment purchases and store renov<strong>at</strong>ions. 55 In<br />

France, McDonald’s launched a renov<strong>at</strong>ion program<br />

in 2009 requiring all its restaurants to be renov<strong>at</strong>ed<br />

before <strong>the</strong> end of 2013. 56 In Germany, a remodeling<br />

program was launched in 2016 and requires franchisees<br />

to be remodeled by <strong>the</strong> end of 2019. 57<br />

The sections th<strong>at</strong> follow describe McDonald’s<br />

real est<strong>at</strong>e practices in different regions around <strong>the</strong><br />

world. In every one of <strong>the</strong>m, <strong>the</strong> rent McDonald’s<br />

franchisees must pay to McDonald’s is multiple<br />

times <strong>the</strong> costs th<strong>at</strong> McDonald’s itself bears to<br />

control <strong>the</strong> property on which franchised stores are<br />

loc<strong>at</strong>ed. And in each of <strong>the</strong>se regions, a sample of<br />

financial inform<strong>at</strong>ion for franchisees of McDonald’s<br />

and o<strong>the</strong>r fast food chains indic<strong>at</strong>es th<strong>at</strong> McDonald’s<br />

franchisees pay more in rent than those <strong>at</strong> Burger<br />

King or o<strong>the</strong>r global competitors.<br />

McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 9


McLandlord<br />

united st<strong>at</strong>es<br />

McDonald’s took in over US$3 billion in rent<br />

from U.S. franchisees in 2015, which gener<strong>at</strong>ed<br />

a real est<strong>at</strong>e profit r<strong>at</strong>io of 75 percent.<br />

McDonald’s is by far <strong>the</strong> largest fast food chain in <strong>the</strong><br />

United St<strong>at</strong>es with over US$35 billion in sales in<br />

2015, approxim<strong>at</strong>ely double those of its nearest<br />

competitor, Yum Brands. 58 Despite <strong>the</strong> prolifer<strong>at</strong>ion<br />

of competing fast food brands in <strong>the</strong> U.S., McDonald’s<br />

brings in almost a quarter of all chain fast food<br />

dollars in <strong>the</strong> country.<br />

The company oper<strong>at</strong>es only 1,360 of its more<br />

than 14,000 stores in <strong>the</strong> U.S. directly, 59 choosing to<br />

franchise over 90 percent of its stores to more than<br />

3,000 individual oper<strong>at</strong>ors. 60 McDonald’s franchisees<br />

in <strong>the</strong> U.S. are mostly small-business people, with<br />

<strong>the</strong> average U.S. franchisee oper<strong>at</strong>ing only four<br />

stores. 61<br />

McDonald’s informs potential U.S. franchisees<br />

th<strong>at</strong> <strong>the</strong> rents it charges <strong>the</strong>m are based on <strong>the</strong><br />

company’s costs to buy or lease property and to<br />

build restaurants. 62 However, <strong>the</strong> rel<strong>at</strong>ionship<br />

between <strong>the</strong> company’s real est<strong>at</strong>e costs and its<br />

rental income has been tenuous from <strong>the</strong> beginning.<br />

From <strong>the</strong> early days of its real est<strong>at</strong>e oper<strong>at</strong>ion,<br />

McDonald’s instituted a percentage rent structure<br />

through which its rental income would increase<br />

along with sales, regardless of <strong>the</strong> underlying real<br />

est<strong>at</strong>e costs.<br />

Over <strong>the</strong> years, <strong>the</strong> company has steadily<br />

increased <strong>the</strong> percentage rents it demands from U.S.<br />

franchisees:<br />

Percentage rent was five percent of sales in <strong>the</strong><br />

mid-1950s, as discussed above.<br />

In 1970, McDonald’s increased percentage rent<br />

to 8.5 percent of sales. 63 It appears th<strong>at</strong> it was<br />

still 8.5 percent in 1982. 64<br />

By 2000, McDonald’s presented percentage<br />

rent as a range from 8.5 percent to 11 percent, 65<br />

and <strong>the</strong> maximum r<strong>at</strong>e has been rising ever<br />

since.<br />

By <strong>the</strong> numbers<br />

McDonald’s rental income and property expenses in <strong>the</strong> United St<strong>at</strong>es, 2015<br />

All figures in millions of U.S. dollars<br />

Franchisee sales:<br />

$31,639<br />

Real est<strong>at</strong>e margin:<br />

$2,305<br />

<strong>Rent</strong> paid by franchisees:<br />

$3,060<br />

Real est<strong>at</strong>e profit r<strong>at</strong>io:<br />

75 percent<br />

Occupancy costs, franchised stores:<br />

$755<br />

10 | March 2017


March 2017<br />

Today McDonald’s st<strong>at</strong>es th<strong>at</strong> percentage rent<br />

ranges from 8.5 percent to 15 percent or even<br />

higher, 66 and a leading provider of accounting<br />

services to McDonald’s franchisees told <strong>the</strong><br />

Wall Street Journal th<strong>at</strong> rents for some McDonald’s<br />

franchisees have risen as high as 16<br />

percent of sales. 67<br />

<strong>Rent</strong> charged to franchisees is enormously profitable<br />

for McDonald’s. McDonald’s USA, LLC, discloses both<br />

occupancy costs and rental income for its franchised<br />

stores. McDonald’s took in over US$3 billion in rent<br />

from U.S. franchisees in 2015, 68 which gener<strong>at</strong>ed a<br />

real est<strong>at</strong>e profit r<strong>at</strong>io of 75 percent. Th<strong>at</strong> means only<br />

one out of every four dollars it received in rent from<br />

franchisees went towards occupancy costs for<br />

franchised stores. 69<br />

In contrast, McDonald’s reported th<strong>at</strong> it earned<br />

only US$632 million as a gross profit margin on<br />

US$4.2 billion in sales <strong>at</strong> U.S. corpor<strong>at</strong>e stores in<br />

2015, less than a third as much as it earned from<br />

rent. Compared to <strong>the</strong> U.S. real est<strong>at</strong>e profit r<strong>at</strong>io of<br />

75 percent, <strong>the</strong> company’s gross profit r<strong>at</strong>io on<br />

corpor<strong>at</strong>e store sales was just 15 percent. 70<br />

The substantial discrepancy between <strong>the</strong> high<br />

rents charged to franchisees and <strong>the</strong> compar<strong>at</strong>ively<br />

low occupancy costs borne by McDonald’s has a real<br />

impact on <strong>the</strong> company’s franchisees, who appear to<br />

pay more in rent as a share of sales than franchisees<br />

of o<strong>the</strong>r chains. While McDonald’s discloses a rent<br />

range of 8.5 percent to 15 percent of sales and even<br />

higher, restaurant research firm Technomic<br />

estim<strong>at</strong>es th<strong>at</strong> fast food companies in <strong>the</strong> U.S.<br />

charge <strong>the</strong>ir franchisees rent ranging from 6 percent<br />

to 10 percent of sales. 71<br />

This comports with d<strong>at</strong>a from Burger King’s<br />

largest franchisee, Carrols Restaurant Group, which<br />

paid approxim<strong>at</strong>ely 7.5 percent of sales in rent on<br />

stores leased from Burger King in 2015. 72 Similarly,<br />

Wendy’s charged franchisees an estim<strong>at</strong>ed 6.0<br />

percent of sales for rent <strong>at</strong> franchised stores where<br />

Wendy’s owned or leased real est<strong>at</strong>e in 2015. 73<br />

McDonald’s control of real est<strong>at</strong>e, and its ability to<br />

set franchisee rent without competing on price with<br />

o<strong>the</strong>r real est<strong>at</strong>e holders, appears to lead to infl<strong>at</strong>ed<br />

rent r<strong>at</strong>es.<br />

McDonald’s control of franchised real est<strong>at</strong>e also<br />

means th<strong>at</strong> it has wide l<strong>at</strong>itude to increase <strong>the</strong><br />

amount th<strong>at</strong> franchisees must pay in rent over time.<br />

Rising rents and o<strong>the</strong>r costs have led to tension and<br />

conflict between <strong>the</strong> company and its franchisees in<br />

<strong>the</strong> U.S., as discussed below. 74<br />

McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 11


McLandlord<br />

countries and controls <strong>the</strong> real est<strong>at</strong>e for franchised<br />

stores, requiring its individual franchisees to lease<br />

<strong>the</strong>ir stores from <strong>the</strong> company. 80<br />

And third, McDonald’s market power, coupled<br />

with its str<strong>at</strong>egy of tying its franchise agreements to<br />

<strong>the</strong> leasing of property, allows <strong>the</strong> company to<br />

extract substantial profits on <strong>the</strong> rent it charges to<br />

franchisees. Prospective franchisees in many countries<br />

likely choose McDonald’s as a franchisor in<br />

order to access an overwhelming portion of <strong>the</strong> fast<br />

food market, due to McDonald’s disproportion<strong>at</strong>e<br />

share of fast food sales among franchised chains,<br />

regardless of how <strong>the</strong> terms imposed by McDonald’s<br />

compare to those of o<strong>the</strong>r brands. Their altern<strong>at</strong>ive<br />

is, in many cases, to seek a franchise with a much<br />

smaller and less successful chain. Fur<strong>the</strong>rmore,<br />

prospective McDonald’s franchisees must undergo a<br />

lengthy and unpaid training period before being<br />

granted a franchise. 81 McDonald’s only reveals where<br />

new franchisees can oper<strong>at</strong>e stores and wh<strong>at</strong> rental<br />

r<strong>at</strong>e <strong>the</strong>y will be charged near <strong>the</strong> conclusion of this<br />

training period, likely limiting <strong>the</strong> impact of competieurope<br />

Across Europe, as in <strong>the</strong> United St<strong>at</strong>es,<br />

rent is <strong>the</strong> largest single source of<br />

profit for McDonald’s.<br />

McDonald’s is by far <strong>the</strong> largest fast food company in<br />

Europe, with almost 8,200 stores and €20.5 billion in<br />

systemwide sales on <strong>the</strong> continent in 2014. 75 McDonald’s<br />

claims to sell more fast food in Europe than its<br />

next nine competitors combined. 76<br />

In <strong>the</strong> fast food sector McDonald’s enjoyed a<br />

dominant position in most E.U. countries in 2015. In<br />

particular, in <strong>the</strong> American fast food market (including<br />

brands such as Burger King, Quick, and KFC),<br />

McDonald’s accounted for over 30 percent of sales in<br />

19 countries in 2015 and over 75 percent in major<br />

markets like France (76 percent), Germany (76<br />

percent) and Italy (88 percent). 77<br />

McDonald’s oper<strong>at</strong>ing model varies throughout<br />

Europe, adjusting for n<strong>at</strong>ional laws and incorpor<strong>at</strong>ing<br />

menu items suited to local tastes. However, a few<br />

constants persist. First, McDonald’s franchises a<br />

significant portion of its stores in most European<br />

markets. Franchisees oper<strong>at</strong>e 79 percent of McDonald’s<br />

European stores, 78 and <strong>the</strong> average franchisee<br />

in Europe had fewer than four stores in 2010. 79<br />

Second, it offers similar franchise agreements in all<br />

By <strong>the</strong> numbers<br />

McDonald’s rental income and property expenses in europe, 2014<br />

All figures in millions of euros<br />

Franchisee sales:<br />

€14,407<br />

Real est<strong>at</strong>e margin:<br />

€1,276<br />

<strong>Rent</strong> paid by franchisees:<br />

€1,843<br />

Real est<strong>at</strong>e profit r<strong>at</strong>io:<br />

69 percent<br />

Occupancy costs, franchised stores:<br />

€568<br />

12 | March 2017


March 2017<br />

Figure 4.<br />

McDonald's market share in American-style fast food, 2015<br />

100%<br />

90%<br />

80%<br />

70%<br />

60%<br />

50%<br />

40%<br />

30%<br />

ireland<br />

43%<br />

United<br />

Kingdom<br />

40%<br />

Ne<strong>the</strong>rlands<br />

71%<br />

belgium<br />

45%<br />

denmark<br />

68%<br />

sweden<br />

39%<br />

Czech<br />

Republic<br />

67%<br />

finland<br />

33%<br />

20%<br />

portugal<br />

69%<br />

spain<br />

58%<br />

france<br />

76%<br />

germany<br />

76%<br />

italy<br />

87%<br />

austria<br />

90%<br />

poland<br />

71%<br />

Bulgaria<br />

56%<br />

slovakia<br />

92%<br />

hungary<br />

70%<br />

greece<br />

17%<br />

romania<br />

63%<br />

competition in <strong>the</strong> real est<strong>at</strong>e market on <strong>the</strong> rent<br />

McDonald’s charges franchisees. 82 Franchisees’<br />

bargaining power is indeed weakened as <strong>the</strong>y will<br />

not risk losing <strong>the</strong> year <strong>the</strong>y spent in training by<br />

negoti<strong>at</strong>ing terms and conditions.<br />

Across Europe, as in <strong>the</strong> United St<strong>at</strong>es, rent is <strong>the</strong><br />

largest single source of profit for <strong>the</strong> company.<br />

McDonald’s posted an average gross profit r<strong>at</strong>io on<br />

rental income of 69 percent in Europe in 2014, meaning<br />

th<strong>at</strong> less than one-third of <strong>the</strong> rent monies<br />

charged to its franchisees went towards its own<br />

occupancy costs for franchised stores. 83 Th<strong>at</strong><br />

compares to McDonald’s gross profit r<strong>at</strong>io of only 18<br />

percent on selling hamburgers in its European<br />

corpor<strong>at</strong>e stores, where <strong>the</strong> company reported a<br />

margin of €1.1 billion on approxim<strong>at</strong>ely €6.1 billion<br />

in corpor<strong>at</strong>e store sales in 2014. 84<br />

Country by Country Analysis 85<br />

McDonald’s franchisees pay more rent, as a percentage<br />

of <strong>the</strong>ir sales, than franchisees of o<strong>the</strong>r fast food<br />

chains. Additionally, in every market reviewed,<br />

McDonald’s rents are much higher than market<br />

rents. This str<strong>at</strong>egy not only allows McDonald’s to<br />

extract more revenue from its franchisees, but it is<br />

also likely used as a means to keep control over<br />

franchisees through <strong>the</strong>ir level of profitability.<br />

McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 13


McLandlord<br />

The German press refers to rental payments<br />

th<strong>at</strong> are up to 20 percent of franchisees’ sales,<br />

exceeding market r<strong>at</strong>es by five to ten times.<br />

France<br />

France is one of McDonald’s largest markets and <strong>the</strong><br />

second most profitable market in <strong>the</strong> world. As of<br />

December 2016, McDonald’s has 1,410 French stores,<br />

84 percent of which are oper<strong>at</strong>ed by franchisees. In<br />

total, McDonald’s stores in France brought in almost<br />

€4.7 billion in sales in 2015. 86 McDonald’s enjoys a<br />

dominant position in France; it accounts for over 76<br />

percent of sales in <strong>the</strong> American-style fast food<br />

market (including brands like Burger King, Quick,<br />

and KFC). 87<br />

A sample of McDonald’s franchisee financial<br />

st<strong>at</strong>ements in France suggests th<strong>at</strong> franchisees <strong>the</strong>re<br />

pay an average of 13.6 percent of sales in rent,<br />

ranging from 11.7 percent to 18.4 percent. 88 McDonald’s<br />

underlying costs for real est<strong>at</strong>e in France were<br />

an estim<strong>at</strong>ed 4.4 percent of sales for 2014. The<br />

disparity between franchisee rental r<strong>at</strong>es and<br />

McDonald’s 4.4 percent real est<strong>at</strong>e costs suggests<br />

th<strong>at</strong> for a typical store, franchisees pay more than<br />

three times as much in rent as McDonald’s incurs in<br />

costs. 89 Even <strong>the</strong> lowest r<strong>at</strong>e of rent found for a<br />

McDonald’s franchisee in France was more than 2.5<br />

times McDonald’s average underlying real est<strong>at</strong>e<br />

costs, and <strong>the</strong> highest r<strong>at</strong>e found, of 18.4 percent of<br />

sales, was more than four times <strong>the</strong>se costs.<br />

McDonald’s franchisees appear to pay more in<br />

rent than franchisees of competing fast food chains<br />

in France. Quick Burger, which also controls real<br />

est<strong>at</strong>e for its conventional franchised stores, charges<br />

its franchisees an estim<strong>at</strong>ed average of 7.4 to 7.9<br />

percent of sales in rent despite underlying real est<strong>at</strong>e<br />

costs of 6.2 to 6.6 percent of sales, substantially<br />

higher than those borne by McDonald’s. 90 Overall, as<br />

a percent of sales, McDonald’s franchisees pay<br />

approxim<strong>at</strong>ely 72 to 84 percent more in rent than<br />

franchisees of Quick.<br />

Italy<br />

As of December 2016, McDonald’s has 554 stores in<br />

Italy, 84 percent of which are oper<strong>at</strong>ed by franchisees.<br />

In total, McDonald’s Italian stores had sales of<br />

€1.1 billion in 2015, representing 88 percent of sales<br />

in <strong>the</strong> American style fast food market. Franchisees<br />

in Italy paid McDonald’s €94.4 million in rent in 2014,<br />

<strong>the</strong> equivalent of 12.0 percent of sales. 91 Fur<strong>the</strong>rmore,<br />

a sample of McDonald’s franchise agreements<br />

in Italy suggests th<strong>at</strong> franchisees <strong>the</strong>re pay up to as<br />

much as 21.0 percent of sales in rent, suggesting an<br />

even higher r<strong>at</strong>e of rental charges. 92 McDonald’s<br />

occupancy costs for its franchised stores in Italy,<br />

however, were estim<strong>at</strong>ed <strong>at</strong> just €35.0 million, or 4.2<br />

percent of franchised sales. 93 For a typical franchisee<br />

paying 12.0 percent of sales in rent to McDonald’s for<br />

a store on which McDonald’s bore 5.0 percent of<br />

sales in occupancy costs, McDonald’s would earn a<br />

profit of 63 percent on franchisee rent.<br />

Germany<br />

As of December 2016, McDonald’s has 1,470 stores in<br />

Germany, 90 percent of which are franchised.<br />

McDonald’s accounts for 76 percent of sales in <strong>the</strong><br />

American-style fast food market. The main franchisor<br />

in Germany is McDonald’s Deutschland, LLC. This<br />

company is <strong>the</strong> German branch of a Delaware, U.S.<br />

registered company, and as such is not required to<br />

make available financial st<strong>at</strong>ements and accounts,<br />

<strong>the</strong>reby preventing <strong>the</strong> public from accessing <strong>the</strong><br />

amount of rent received by <strong>the</strong> company compared<br />

to rental costs. Regardless, McDonald’s franchisees<br />

in Germany appear to pay rent th<strong>at</strong> significantly<br />

exceeds a fair market r<strong>at</strong>e. The German press refers<br />

to rental payments th<strong>at</strong> are up to 20 percent of<br />

franchisees’ sales, exceeding market r<strong>at</strong>es by five to<br />

ten times. 94<br />

14 | March 2017


March 2017<br />

McDonald’s likely earned an estim<strong>at</strong>ed real<br />

est<strong>at</strong>e profit r<strong>at</strong>io of 75 percent on <strong>the</strong><br />

rent charged to its U.K. franchisees in 2015.<br />

United Kingdom<br />

In <strong>the</strong> United Kingdom, McDonald’s has 1,274 stores<br />

as of December 2016, 73 percent of which are oper<strong>at</strong>ed<br />

by franchisees. In total, McDonald’s stores earned<br />

£2.4 billion in sales in 2015, 40 percent of sales<br />

among all franchised fast food chains.<br />

Franchisees in <strong>the</strong> U.K. paid an estim<strong>at</strong>ed £282.4<br />

million to McDonald’s in rent in 2015. This amount is<br />

20.0 percent of franchisee sales as reported by<br />

Euromonitor. 95 McDonald’s various subsidiaries in<br />

<strong>the</strong> U.K. recorded total estim<strong>at</strong>ed occupancy costs of<br />

£120.0 million in 2015, representing 5.0 percent of<br />

systemwide sales based on Euromonitor d<strong>at</strong>a. 96 For<br />

a franchisee paying a typical rental r<strong>at</strong>e for a store on<br />

which McDonald’s covered occupancy costs in line<br />

with its n<strong>at</strong>ional average, McDonald’s likely earned<br />

an estim<strong>at</strong>ed real est<strong>at</strong>e profit r<strong>at</strong>io of 75 percent on<br />

<strong>the</strong> rent charged to its U.K. franchisees in 2015. 97<br />

McDonald’s has disclosed th<strong>at</strong> <strong>the</strong> rent it<br />

charges to its own corpor<strong>at</strong>e stores when <strong>the</strong>y<br />

oper<strong>at</strong>e on leased property “equ<strong>at</strong>es to <strong>the</strong> third<br />

party rental cost with no fur<strong>the</strong>r mark-up.” 98 Therefore,<br />

<strong>the</strong> average U.K. franchisee likely pays four<br />

times as much in rent as an average McDonald’s<br />

corpor<strong>at</strong>e store. 99<br />

McDonald’s franchisees also appear to pay rent<br />

th<strong>at</strong> significantly exceeds a fair market r<strong>at</strong>e. The<br />

U.K.’s Valu<strong>at</strong>ion Office Agency calcul<strong>at</strong>es “r<strong>at</strong>eable<br />

value” for business properties in England and Wales,<br />

which represents <strong>the</strong> annual rental value of a property<br />

if offered on <strong>the</strong> open market. 100 The average<br />

franchised store paid more than £300,000 to McDonald’s<br />

in rent in 2015 – calcul<strong>at</strong>ed by dividing estim<strong>at</strong>ed<br />

rental payments of £282 million by <strong>the</strong> number of<br />

franchised stores – but in major urban centers<br />

including Birmingham, Bristol, Liverpool, and<br />

Manchester, not a single store listed as a McDonald’s<br />

loc<strong>at</strong>ion by <strong>the</strong> Valu<strong>at</strong>ion Office Agency had a<br />

r<strong>at</strong>eable value anywhere near this amount. In fact,<br />

only one McDonald’s store in <strong>the</strong>se four markets had<br />

a r<strong>at</strong>eable value of more than half <strong>the</strong> estim<strong>at</strong>ed<br />

average rent McDonald’s charged its franchisees,<br />

and <strong>the</strong> overwhelming majority of stores were r<strong>at</strong>ed<br />

<strong>at</strong> less than a third of <strong>the</strong> average. 101<br />

N<strong>at</strong>ionally, McDonald’s r<strong>at</strong>eable property values<br />

are broadly in line with those of o<strong>the</strong>r main fast food<br />

chains and average approxim<strong>at</strong>ely £85,000 per<br />

annum, less than a third of wh<strong>at</strong> its franchisees<br />

actually pay in rent. 102 As an example, Lambtrad Ltd.,<br />

a small McDonald’s franchisee, paid an average of<br />

£289,731 in rent per store in 2014 to McDonald’s. 103<br />

But <strong>the</strong> average r<strong>at</strong>eable value for <strong>the</strong> stores oper<strong>at</strong>ed<br />

by Lambtrad Ltd. th<strong>at</strong> are listed by <strong>the</strong> Valu<strong>at</strong>ion<br />

Office Agency is only £81,000. 104 So <strong>the</strong> rent Lambtrad<br />

Ltd. paid to McDonald’s can be estim<strong>at</strong>ed <strong>at</strong> 3.6<br />

times <strong>the</strong> market r<strong>at</strong>e for its stores.<br />

In <strong>the</strong> course of determining a property’s valu<strong>at</strong>ion,<br />

<strong>the</strong> same agency sets an expected price per<br />

square meter, considering a property’s type and<br />

unique characteristics. 105 Based on th<strong>at</strong> market<br />

price, McDonald’s properties do not appear to be<br />

more valuable than those of its top competitors. In<br />

<strong>the</strong> four major cities listed above, McDonald’s<br />

loc<strong>at</strong>ions have a mean market price per square<br />

meter th<strong>at</strong> is lower than o<strong>the</strong>r intern<strong>at</strong>ional chains<br />

such as Burger King, KFC, and Pizza Hut. 106 Therefore,<br />

<strong>the</strong> high rents charged to McDonald’s franchisees<br />

do not seem to reflect characteristics of its<br />

loc<strong>at</strong>ions, but r<strong>at</strong>her <strong>the</strong> unique dynamics of McDonald’s<br />

franchising rel<strong>at</strong>ionships.<br />

McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 15


McLandlord<br />

McDonald’s str<strong>at</strong>egies towards<br />

franchisees<br />

The oper<strong>at</strong>ors sit on a cliff right now. With sales going in <strong>the</strong><br />

wrong direction, all must be conserv<strong>at</strong>ive in our decisions. It will<br />

take only one bad decision to put any oper<strong>at</strong>or down and out.<br />

“<br />

In <strong>the</strong> U.S., <strong>the</strong> high and rising costs outlined in this<br />

report have stoked rising tensions between franchisees<br />

and <strong>the</strong> corpor<strong>at</strong>ion. 107 In July 2015, U.S.<br />

franchisees’ assessment of <strong>the</strong>ir rel<strong>at</strong>ionship with<br />

McDonald’s reached an all-time low, according to<br />

analyst Mark Kalinowski’s recurring survey of<br />

McDonald’s franchisees. 108 “At least half of <strong>the</strong> oper<strong>at</strong>ors<br />

in my region are on <strong>the</strong> verge of collapse,” one<br />

franchisee commented. Ano<strong>the</strong>r added, “The oper<strong>at</strong>ors<br />

sit on a cliff right now. With sales going in <strong>the</strong><br />

wrong direction, all must be conserv<strong>at</strong>ive in our<br />

decisions. It will take only one bad decision to put<br />

any oper<strong>at</strong>or down and out.” 109 Franchisees remain<br />

diss<strong>at</strong>isfied, r<strong>at</strong>ing <strong>the</strong> rel<strong>at</strong>ionship <strong>at</strong> 1.73, where 1<br />

is poor and 5 is excellent, according to <strong>the</strong> October<br />

2016 edition of <strong>the</strong> survey. 110<br />

Since 2007, McDonald’s and o<strong>the</strong>r franchisors<br />

have been required to disclose certain types of litig<strong>at</strong>ion,<br />

including all suits between <strong>the</strong> chain and its<br />

franchisees, in <strong>the</strong>ir annual Franchise Disclosure<br />

Documents (FDDs) filed in <strong>the</strong> United St<strong>at</strong>es. 111<br />

Between 2008 and 2015, McDonald’s was a party to<br />

some 61 lawsuits and complaints considered m<strong>at</strong>erial<br />

to its FDD filings. Of those, fully 45 cases (74<br />

percent) included franchisees as ei<strong>the</strong>r plaintiff or<br />

defendant. 112 The alleg<strong>at</strong>ions made against McDonald’s<br />

in <strong>the</strong>se cases included “fixing prices,” 113<br />

“tortious interference,” 114 and “non-fulfillment of<br />

contract.” 115 Some sought injunctive relief or monetary<br />

damages, as well as reductions in rent. 116<br />

Recently, franchisees and <strong>the</strong>ir advoc<strong>at</strong>es have<br />

asked for regul<strong>at</strong>ory action to comb<strong>at</strong> McDonald’s<br />

abusive practices. Several McDonald’s franchisees in<br />

Puerto Rico, who sued <strong>the</strong> company in 2007 for<br />

allegedly engaging in abusive conduct and failing to<br />

disclose m<strong>at</strong>erial inform<strong>at</strong>ion, 117 have since advoc<strong>at</strong>ed<br />

for legisl<strong>at</strong>ion to address McDonald’s practices, 118<br />

and filed a request for enforcement with <strong>the</strong> U.S.<br />

Federal Trade Commission. 119 In May of 2015, <strong>the</strong><br />

Service Employees Intern<strong>at</strong>ional Union petitioned<br />

<strong>the</strong> U.S. Federal Trade Commission to investig<strong>at</strong>e<br />

abusive and pred<strong>at</strong>ory practices by franchisors,<br />

including McDonald’s. 120<br />

In Brazil, sales for McDonald’s stores deterior<strong>at</strong>ed<br />

in <strong>the</strong> l<strong>at</strong>e 1990s. Franchisees blamed <strong>the</strong> decline<br />

on cannibaliz<strong>at</strong>ion from <strong>the</strong> rapid opening of corpor<strong>at</strong>e<br />

stores, as well as on exorbitant rents on McDonald’s<br />

property. 121 They launched a series of regul<strong>at</strong>ory<br />

investig<strong>at</strong>ions into McDonald’s alleged exploit<strong>at</strong>ive<br />

and anti-competitive business practices and<br />

pursued over 100 separ<strong>at</strong>e legal actions, some rising<br />

to <strong>the</strong> Brazilian Supreme Court. 122<br />

These cases are likely only <strong>the</strong> tip of <strong>the</strong> iceberg,<br />

since no disclosure of out-of-court settlements is<br />

mand<strong>at</strong>ory, and franchisees likely think twice before<br />

filing a complaint th<strong>at</strong> puts <strong>the</strong>ir business fur<strong>the</strong>r <strong>at</strong><br />

risk. 123<br />

Additionally, in response to risks of litig<strong>at</strong>ion<br />

about rent, McDonald’s has developed a “rent relief”<br />

practice, 124 <strong>the</strong>reby allowing franchisees to benefit<br />

16 | March 2017


March 2017<br />

Figure 5.<br />

McDonald’s Anti-Competitive Practices May Lead to Higher Prices <strong>at</strong> Franchised Stores*<br />

Marseille paris lyon<br />

72%<br />

higher<br />

64%<br />

higher<br />

25%<br />

higher<br />

*Price differentials for small fries are shown above.<br />

from a reduction of <strong>the</strong>ir rental payments provided<br />

<strong>the</strong>y comply with conditions set forth by McDonald’s,<br />

such as price policies. Despite this practice, McDonald’s<br />

rental income remains exorbitant as described<br />

above in this report. This rent relief practice has a<br />

double advantage for McDonald’s: first, it allows<br />

McDonald’s to extract higher revenues by unil<strong>at</strong>erally<br />

fixing franchisees’ profitability. Second, it may be<br />

used as a means to control franchisees through <strong>the</strong>ir<br />

level of profitability and induce <strong>the</strong>m to comply with<br />

McDonald’s policies. In o<strong>the</strong>r words, fixing<br />

above-<strong>the</strong>-market rents allows McDonald’s to <strong>the</strong>n<br />

offer rent relief to its franchisees in consider<strong>at</strong>ion for<br />

strict compliance with <strong>the</strong> McDonald’s System. In<br />

this respect, McDonald’s tighter control over its<br />

franchisees in consider<strong>at</strong>ion for rent relief may<br />

include compliance with potential resale price maintenance<br />

policies th<strong>at</strong> may harm consumers: McDonald’s<br />

Franchise Disclosure Document refers indeed<br />

to two price-fixing cases, and <strong>the</strong> press reported a<br />

price-fixing issue in France. 125<br />

It also appears th<strong>at</strong> McDonald’s has implemented<br />

str<strong>at</strong>egies to reinforce loyalty and commitment to<br />

<strong>the</strong> brand from its oper<strong>at</strong>ors, <strong>the</strong>reby limiting risks of<br />

litig<strong>at</strong>ion. One str<strong>at</strong>egy consists of replacing fully-independent<br />

franchisees by long-term McDonald’s<br />

executives and employees, who have obviously<br />

proved <strong>the</strong>ir loyalty and commitment to <strong>the</strong> brand.<br />

For instance in France, priority for existing or new<br />

franchised restaurants is given to former officers and<br />

executives <strong>at</strong> McDonald’s headquarters or long-term<br />

employees in restaurants. 126 Additionally, franchisees<br />

who comply with <strong>the</strong> McDonald’s System have a<br />

chance to expand and <strong>at</strong> some point to be partners<br />

with McDonald’s through joint ventures oper<strong>at</strong>ing<br />

numerous restaurants (oper<strong>at</strong>ors running joint<br />

ventures have an average of 12 restaurants in<br />

France). 127 McDonald’s also favors <strong>the</strong> expansion of<br />

franchised restaurants within families, by allowing<br />

franchisee family members to open a McDonald’s<br />

franchised restaurant or to take over <strong>the</strong> business<br />

oper<strong>at</strong>ed by one parent who likely proved his or her<br />

loyalty. 128<br />

McDonald’s pred<strong>at</strong>ory real est<strong>at</strong>e practices do<br />

not only impact its franchisees. As discussed below,<br />

<strong>the</strong>y are also likely to hurt McDonald’s workers, its<br />

customers, and, due to <strong>the</strong> chain’s massive size, <strong>the</strong><br />

overall competitive environment in fast food.<br />

Not Lovin’ It: McDonald’s Extractive<br />

Practices Likely Lead to a Worse Deal for<br />

Customers<br />

Consumers may also feel <strong>the</strong> impact of McDonald’s<br />

extraction of enormous real est<strong>at</strong>e profits from its<br />

stores. Understaffing, low wages, and unsafe conditions<br />

transl<strong>at</strong>e into a challenging environment for<br />

workers to provide quality meals and customer<br />

service. Similarly, tight margins can force franchisees<br />

to skimp on investing in <strong>the</strong>ir stores or in <strong>the</strong> products<br />

<strong>the</strong>y serve and can also force franchisees to<br />

raise prices, directly impacting customers.<br />

Fast food customers have already noticed <strong>the</strong><br />

impact th<strong>at</strong> McDonald’s extraction has on <strong>the</strong> quality<br />

McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 17


McLandlord<br />

Figure 6.<br />

Price d<strong>at</strong>a for McDonald’s stores by city, November and December 2015<br />

99%<br />

84%<br />

85%<br />

89%<br />

Bologna<br />

98%<br />

Lyon<br />

90%<br />

Marseille<br />

93%<br />

Paris<br />

80%<br />

Percent of items priced differently between corpor<strong>at</strong>e and franchised stores.<br />

Proportion of said items th<strong>at</strong> were more expensive in franchised stores than corpor<strong>at</strong>e.<br />

of <strong>the</strong> customer experience. The American Customer<br />

S<strong>at</strong>isfaction Index ranked McDonald’s <strong>the</strong> worst fast<br />

chain in <strong>the</strong> United St<strong>at</strong>es in 2015, and its scores<br />

have been deterior<strong>at</strong>ing in recent years. 129<br />

In <strong>the</strong> United Kingdom, McDonald’s is a perennial<br />

contender for <strong>the</strong> title of most h<strong>at</strong>ed brand, and in<br />

2015 it was ranked as <strong>the</strong> most h<strong>at</strong>ed service sector<br />

company in <strong>the</strong> U.K. 130 In France, McDonald’s was<br />

ranked second to last among branded fast food<br />

companies in 2016 by <strong>the</strong> Que Choisir Magazine. 131<br />

McDonald’s extractive practices likely also affect <strong>the</strong><br />

quality of McDonald’s food, which is in part a<br />

function of how much pressure franchisees apply on<br />

<strong>the</strong>ir employees to produce <strong>the</strong> products quickly, to<br />

<strong>the</strong> possible detriment of <strong>the</strong>ir quality. In a 2014<br />

Consumer Reports survey on <strong>the</strong> quality and taste of<br />

food <strong>at</strong> United St<strong>at</strong>es fast food chains, consumers<br />

r<strong>at</strong>ed McDonald’s burgers worst in <strong>the</strong> country. 132<br />

Customers <strong>at</strong> franchised McDonald’s stores may<br />

pay higher prices as a result of <strong>the</strong> high rent McDonald’s<br />

charges its franchisees. D<strong>at</strong>a collected in<br />

November and December of 2015 indic<strong>at</strong>es th<strong>at</strong> in<br />

several major cities in Europe, McDonald’s<br />

franchised stores charge higher prices than corpor<strong>at</strong>e-owned<br />

stores in <strong>the</strong> same geographic areas. 133<br />

For example, in Bologna, 99 percent of <strong>the</strong> items<br />

examined had different average prices between<br />

corpor<strong>at</strong>e and franchised stores, and of those, 98<br />

percent had higher prices <strong>at</strong> franchised stores.<br />

The differential between prices <strong>at</strong> corpor<strong>at</strong>e and<br />

franchised stores can be substantial. In Bologna, for<br />

example, menu items priced higher <strong>at</strong> franchised<br />

stores were €0.34 more on average than <strong>the</strong> same<br />

items <strong>at</strong> corpor<strong>at</strong>e stores, a difference of 8 percent.<br />

In France, d<strong>at</strong>a g<strong>at</strong>hered by <strong>the</strong> Que Choisir Magazine<br />

confirms an average difference of 4.4 percent,<br />

with <strong>at</strong> least 10 products being 10 percent to 27<br />

percent more expensive in franchised stores than in<br />

corpor<strong>at</strong>e-owned stores. 134<br />

Higher prices charged by McDonald’s franchisees<br />

may result from McDonald’s extractive practices<br />

combined with possible price-fixing policies implemented<br />

by McDonald’s, a practice which is prohibited<br />

by European and n<strong>at</strong>ional laws. Indeed, according<br />

to a 2016 economic study conducted in France,<br />

prices for more than 80 percent of McDonald’s products<br />

are identical or similar from franchised store to<br />

franchised store. This suggests a possible concerted<br />

practice resulting from <strong>the</strong> imposition of retail<br />

prices. 135 Cases filed in Greece and Norway also<br />

include price-fixing alleg<strong>at</strong>ions. 136 This kind of<br />

practice is detrimental to consumers as <strong>the</strong>y are<br />

deprived of possible lower prices <strong>at</strong> franchised<br />

stores. The financial and oper<strong>at</strong>ing pressures faced<br />

by McDonald’s franchisees as a result of <strong>the</strong> chain’s<br />

high fees and restrictive terms may also limit<br />

franchised stores’ ability to provide even <strong>the</strong> same<br />

level of value, customer service, and quality food as<br />

is provided <strong>at</strong> McDonald’s corpor<strong>at</strong>e stores. In major<br />

cities in <strong>the</strong> Czech Republic, France, Germany and<br />

Italy, franchised McDonald’s stores consistently<br />

received lower average r<strong>at</strong>ings than <strong>the</strong>ir corpor<strong>at</strong>e<br />

counterparts on Yelp, a leading online portal for<br />

customer reviews. 137 Of <strong>the</strong> 12 major geographies<br />

examined, all had higher r<strong>at</strong>ings for corpor<strong>at</strong>e stores<br />

than franchised stores.<br />

18 | January 2016


March 2017<br />

Figure 7.<br />

Yelp R<strong>at</strong>ing Comparison for McDonald's Corpor<strong>at</strong>e and Franchise Stores, February 2017<br />

Average Yelp R<strong>at</strong>ings<br />

All stores weighted equally<br />

Average Yelp R<strong>at</strong>ings<br />

All reviews weighted equally<br />

City Corpor<strong>at</strong>e Franchised Dif ference Corpor<strong>at</strong>e Franchised Dif ference<br />

Paris<br />

2.9<br />

2.6<br />

11.6%<br />

3.0<br />

2.6<br />

11.7%<br />

Prague<br />

3.6<br />

2.9<br />

19.0%<br />

3.4<br />

2.8<br />

18.1%<br />

Berlin<br />

3.2<br />

2.5<br />

19.8%<br />

3.3<br />

2.6<br />

23.0%<br />

Cologne<br />

3.0<br />

2.4<br />

19.6%<br />

2.9<br />

2.4<br />

19.8%<br />

Dusseldorf<br />

3.0<br />

2.6<br />

12.5%<br />

3.0<br />

2.6<br />

15.6%<br />

Frankfurt<br />

2.8<br />

2.6<br />

9.1%<br />

2.8<br />

2.4<br />

14.4%<br />

Nuremberg<br />

2.9<br />

2.6<br />

8.1%<br />

3.7<br />

2.6<br />

27.8%<br />

Stuttgart<br />

2.8<br />

2.6<br />

6.8%<br />

2.9<br />

2.3<br />

21.0%<br />

Bologna<br />

4.0<br />

3.8<br />

4.2%<br />

4.0<br />

3.2<br />

21.4%<br />

Milan<br />

3.5<br />

3.2<br />

9.1%<br />

3.5<br />

3.2<br />

8.1%<br />

Rome<br />

3.0<br />

2.9<br />

3.9%<br />

2.9<br />

2.7<br />

5.1%<br />

O<strong>the</strong>r Italian Areas<br />

3.4<br />

3.3<br />

3.4%<br />

3.4<br />

3.2<br />

4.6%<br />

McJobs and McWages<br />

McDonald’s workers <strong>at</strong> franchised stores see direct<br />

consequences from <strong>the</strong> chain’s extractive practices.<br />

High rents and fees and low store-level profit<br />

margins lead franchisees and store managers to<br />

keep labor costs low, resulting in low wages and, in<br />

some cases, viol<strong>at</strong>ions of employment law. 138 Store<br />

managers engage in aggressive scheduling arrangements,<br />

such as on-call systems and zero-hour<br />

contracts, 139 which aim to ensure th<strong>at</strong> each store is<br />

leanly staffed. Cost pressures, in turn, can lead to<br />

unsafe conditions, where workers are required to<br />

work quickly with dangerous equipment. In 2015,<br />

McDonald’s workers <strong>at</strong> 23 stores in <strong>the</strong> United St<strong>at</strong>es<br />

filed complaints with <strong>the</strong> Occup<strong>at</strong>ional Safety and<br />

Health Administr<strong>at</strong>ion (OSHA), alleging th<strong>at</strong> understaffing,<br />

lack of protective equipment, pressure to<br />

work quickly, and greasy floors put workers <strong>at</strong> risk of<br />

burns and o<strong>the</strong>r injuries. 140 In France, employees<br />

regularly denounce understaffing, low wages and<br />

alleged viol<strong>at</strong>ions of labor law. 141<br />

It is no surprise, <strong>the</strong>n, th<strong>at</strong> workers have<br />

highlighted poor labor conditions <strong>at</strong> McDonald’s<br />

stores around <strong>the</strong> world. 142 For instance, in April<br />

2016, workers from more than 300 cities and 40<br />

countries around <strong>the</strong> world protested for better<br />

wages. 143 In <strong>the</strong> United St<strong>at</strong>es, workers in three<br />

st<strong>at</strong>es filed lawsuits against McDonald’s and its<br />

franchisees for wage <strong>the</strong>ft. 144 More recently, workers<br />

<strong>at</strong> U.S. McDonald’s stores filed 15 separ<strong>at</strong>e<br />

complaints of sexual harassment against <strong>the</strong><br />

company and its franchisees. 145 In <strong>the</strong> European<br />

Union, <strong>the</strong> European Parliament's Petition Commission<br />

launched an investig<strong>at</strong>ion concerning working<br />

conditions <strong>at</strong> McDonald’s restaurants in November<br />

2016 in response to three petitions, which g<strong>at</strong>hered<br />

31,000 sign<strong>at</strong>ures, denouncing McDonald’s use of<br />

zero-hour contracts in <strong>the</strong> U.K., McDonald’s reliance<br />

on flexi-jobs in Belgium and McDonald’s str<strong>at</strong>egies to<br />

hinder union represent<strong>at</strong>ion. 146<br />

In <strong>the</strong> United Kingdom, a recent poll of fast food<br />

workers found th<strong>at</strong> McDonald’s is <strong>the</strong> worst fast food<br />

employer in <strong>the</strong> country. 147 In France, McDonald’s<br />

franchisees appear to invest less in <strong>the</strong>ir workforce<br />

than <strong>the</strong> franchisees of any o<strong>the</strong>r major fast food<br />

chain. According to a review of available financial<br />

st<strong>at</strong>ements for a sample of French franchisees from<br />

McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 19


McLandlord<br />

Figure 8.<br />

Wages and salaries as a percent of sales by chain<br />

fast food franchisees, france<br />

Fast Food Chain Salaries as a Percent of Sales Range Salaries as a Percent of Sales Chain Average<br />

McDonald’s<br />

KFC (YUM)<br />

Quick<br />

Subway<br />

La Brioche Dorée<br />

Pomme de Pain<br />

Paul Boulangerie<br />

Pizza Hut (YUM)<br />

La Mie Caline<br />

Sushi Shop<br />

18-23<br />

18-29<br />

23-26<br />

20-31<br />

22-33<br />

22-36<br />

21-33<br />

22-31<br />

25-36<br />

28-38<br />

19%<br />

22%<br />

24%<br />

25%<br />

28%<br />

28%<br />

29%<br />

29%<br />

29%<br />

34%<br />

different fast food chains, <strong>the</strong> average McDonald’s<br />

franchisee spent less on labor as a percent of sales<br />

than <strong>the</strong> franchisees of any o<strong>the</strong>r chain. 148 Among a<br />

sample of franchisee st<strong>at</strong>ements, <strong>the</strong> average<br />

McDonald’s franchisee in France spent 19 percent of<br />

sales on labor costs, while <strong>the</strong> average franchisee of<br />

o<strong>the</strong>r chains spent 25 percent. This suggests th<strong>at</strong><br />

McDonald’s franchisees may be paying workers less,<br />

providing less valuable fringe benefits, hiring fewer<br />

staff, or perhaps combining all of <strong>the</strong>se cost-saving<br />

str<strong>at</strong>egies to slash labor costs more aggressively<br />

than <strong>the</strong>ir competitors.<br />

No Such Thing as a Free Market Lunch<br />

Finally, McDonald’s outsized market power means<br />

th<strong>at</strong> its real est<strong>at</strong>e approach may disrupt <strong>the</strong> fair<br />

functioning of <strong>the</strong> American-style fast food market.<br />

Excessive rents may reflect a market distortion<br />

because, in many countries, McDonald’s huge share<br />

of fast food sales among franchised chains gives it a<br />

dominant role in <strong>the</strong> supply of fast food franchises.<br />

Prospective franchisees likely have few options<br />

o<strong>the</strong>r than McDonald’s and <strong>the</strong>refore may be more<br />

willing to accept unfairly high rents.<br />

In addition, McDonald’s control of high-value retail<br />

loc<strong>at</strong>ions, maintained in some cases even if a specific<br />

McDonald’s franchisee in th<strong>at</strong> loc<strong>at</strong>ion fails, is likely<br />

to exclude competitors and also limits consumer<br />

choice. For example, in L<strong>at</strong>in America, McDonald’s<br />

master franchisee Arcos Dorados <strong>at</strong>tempts to use its<br />

market power to sustain a dominant position. The<br />

company disclosed to <strong>the</strong> U.S. Securities and<br />

Exchange Commission in 2012 th<strong>at</strong> “some restaurants<br />

are loc<strong>at</strong>ed based on a str<strong>at</strong>egic view, such as<br />

to affect competitors” as opposed to being loc<strong>at</strong>ed in<br />

order to maximize sales or profit. 149 Additionally, <strong>the</strong><br />

master franchise agreements between McDonald’s<br />

and Arcos Dorados limit <strong>the</strong> circumstances under<br />

which Arcos Dorados and its sub-franchisees can<br />

close stores, specifically allowing McDonald’s to<br />

prevent store closures th<strong>at</strong> may lead to <strong>the</strong> sale or<br />

transfer of real est<strong>at</strong>e to a list of competitors 150 or in<br />

certain iconic loc<strong>at</strong>ions. 151 Str<strong>at</strong>egic use of store<br />

loc<strong>at</strong>ions to constrain competing chains – such as<br />

holding on to real est<strong>at</strong>e for unsuccessful stores in<br />

order to reduce <strong>the</strong> supply of potential store<br />

loc<strong>at</strong>ions for competitors – can mean using <strong>the</strong><br />

chain’s market dominance and real est<strong>at</strong>e control to<br />

reduce competition.<br />

20 | March 2017


March 2017<br />

This, in turn, limits <strong>the</strong> diversity of food options for<br />

consumers in <strong>the</strong> marketplace. Given <strong>the</strong> amount of<br />

control th<strong>at</strong> McDonald’s exercises over Arcos Dorados,<br />

<strong>the</strong>se practices may mirror McDonald’s own<br />

practices in o<strong>the</strong>r regions.<br />

Chain businesses’ increasing prevalence in key<br />

real est<strong>at</strong>e loc<strong>at</strong>ions is also generally likely to hurt<br />

local and independent businesses. For instance, fast<br />

food chains are leading consumer foodservice industry<br />

growth in <strong>the</strong> United Kingdom, with McDonald’s<br />

<strong>at</strong> <strong>the</strong> top. 152 In February 2015, <strong>the</strong> Telegraph reported<br />

th<strong>at</strong>, “Start-up e<strong>at</strong>eries are unable to expand due<br />

to a chronic shortage of affordable sites in <strong>the</strong><br />

capital. London’s restaurant squeeze is hurting small<br />

brands as chains gobble up popular high street<br />

spots.” 153 In 2012, branded chains increased by 670<br />

outlets in <strong>the</strong> U.K. while independent restaurants<br />

decreased by about 370 outlets. 154 In 2013, 40<br />

percent of independent restaurants reported having<br />

a branded chain within a mile of <strong>the</strong>ir business,<br />

which had increased by 26 percent in five years, with<br />

chain growth limiting <strong>the</strong> diversity of food choices<br />

available to consumers. 155<br />

McDonald’s growth in Germany also neg<strong>at</strong>ively<br />

impacted traditional German restaurants, which had<br />

diminished to only about 30 percent of <strong>the</strong> market<br />

by 1996. 156 In recent years, chain restaurants, with<br />

McDonald’s <strong>at</strong> <strong>the</strong> top position, continuously developed<br />

to <strong>the</strong> detriment of <strong>the</strong>ir independent counterparts.<br />

157 McDonald’s aggressive expansion and<br />

cut-r<strong>at</strong>e pricing squeezed both independent cafes<br />

and <strong>the</strong> German coffee chain Tchibo, which lost<br />

market share to McCafé in 2008 and 2009. 158 In Spain,<br />

independent restaurants are struggling to compete,<br />

and in 2015 Euromonitor reported th<strong>at</strong> <strong>the</strong> “rise of<br />

chained consumer foodservice continues to erode<br />

<strong>the</strong> shares of independents.” 159 Similarly, in Italy,<br />

chains are fueling foodservice industry growth and<br />

taking market share from independent restaurants,<br />

a high number of which closed in 2014. 160 The prior<br />

year, McDonald’s had committed €350 million to add<br />

more than 100 new loc<strong>at</strong>ions. 161<br />

In France, a study on McDonald’s and Quick<br />

restaurant openings in Paris between 1984 and 2004<br />

underlines McDonald’s pred<strong>at</strong>ory practices over<br />

str<strong>at</strong>egic loc<strong>at</strong>ions and str<strong>at</strong>egies to affect competitors.<br />

162<br />

While none of <strong>the</strong>se industry trends are solely<br />

caused by McDonald’s, <strong>the</strong>y demonstr<strong>at</strong>e th<strong>at</strong> <strong>the</strong><br />

real est<strong>at</strong>e str<strong>at</strong>egies it pursues – keeping tight<br />

control of real est<strong>at</strong>e for franchised stores and thus<br />

limiting competitors’ access – likely have neg<strong>at</strong>ive<br />

consequences for consumer choice and on <strong>the</strong> prices<br />

charged by franchisees to consumers.<br />

McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 21


McLandlord<br />

conclusion<br />

It is McDonald’s responsibility to offer fair terms<br />

to its franchisees th<strong>at</strong> allow for McDonald’s stores<br />

to support healthy and prosperous communities.<br />

McDonald’s is best known for its iconic golden<br />

arches, Big Macs and Happy Meal toys. It is also<br />

known for its tax avoidance str<strong>at</strong>egies adopted<br />

around <strong>the</strong> world and in Europe especially as<br />

outlined by <strong>the</strong> investig<strong>at</strong>ions launched by <strong>the</strong><br />

European Commission and by n<strong>at</strong>ional tax authorities,<br />

as well as <strong>at</strong> McDonald’s hearing <strong>at</strong> <strong>the</strong> TAXE<br />

committee of <strong>the</strong> European Parliament. 163 But its<br />

real est<strong>at</strong>e empire is arguably <strong>the</strong> single most<br />

important part of its extractive business model. The<br />

company’s franchise contracts and <strong>the</strong>ir onerous<br />

rental requirements ensure a lucr<strong>at</strong>ive revenue<br />

stream, tight corpor<strong>at</strong>e control over <strong>the</strong> thousands<br />

of franchisees who oper<strong>at</strong>e <strong>the</strong> bulk of McDonald’s<br />

stores, low wages for McDonald’s workers, higher<br />

prices for customers <strong>at</strong> franchised stores and less<br />

choice for customers in <strong>the</strong> market.<br />

McDonald’s real est<strong>at</strong>e str<strong>at</strong>egies benefit its<br />

bottom line <strong>at</strong> <strong>the</strong> expense of everyone else. McDonald’s<br />

massive footprint, as well as <strong>the</strong> small size of<br />

most of its franchisees, means th<strong>at</strong> it has a disproportion<strong>at</strong>e<br />

ability rel<strong>at</strong>ive to o<strong>the</strong>r franchisors to<br />

enforce terms th<strong>at</strong> may be deemed o<strong>the</strong>rwise out of<br />

line with a competitive real est<strong>at</strong>e market. The<br />

extraction of <strong>the</strong>se rents and McDonald’s control<br />

over franchisees’ profitability transl<strong>at</strong>e into increasingly<br />

limited investments in quality products,<br />

family-supporting jobs, decent wages and tax<br />

revenues for <strong>the</strong> communities in which McDonald’s<br />

oper<strong>at</strong>es.<br />

Ultim<strong>at</strong>ely, it is McDonald’s responsibility to<br />

offer fair terms to its franchisees, terms th<strong>at</strong> support<br />

individual franchisees in making a profit and avoid<br />

franchisees’ economic dependency and th<strong>at</strong> allow<br />

for McDonald’s stores to support healthy and<br />

prosperous communities and to provide decent<br />

jobs. It is also McDonald’s responsibility not to use its<br />

franchising network in order to reinforce its dominant<br />

position to <strong>the</strong> detriment of its competitors. It is<br />

finally McDonald’s responsibility to ensure th<strong>at</strong><br />

franchisees offer <strong>the</strong> best price and quality of service<br />

to <strong>the</strong>ir customers by avoiding involvement in any<br />

kind of price-fixing through resale price maintenance<br />

str<strong>at</strong>egies.<br />

However, government regul<strong>at</strong>ors can play a<br />

critical role in ensuring <strong>the</strong> appropri<strong>at</strong>e competitive<br />

functioning of markets and protecting against <strong>the</strong><br />

consolid<strong>at</strong>ion of corpor<strong>at</strong>e power. For example, <strong>the</strong><br />

European Commission is responsible for regul<strong>at</strong>ing<br />

anti-competitive practices in Europe, including<br />

agreements between firms th<strong>at</strong> restrict competition<br />

and any firm’s abuse of a dominant market position.<br />

In particular, Europe’s competition laws regul<strong>at</strong>e<br />

potential abuse of dominance, exploit<strong>at</strong>ive prices,<br />

such as <strong>the</strong> potentially <strong>excess</strong>ive rents McDonald’s<br />

charges franchisees, 164 and resale price maintenance<br />

policies imposed in <strong>the</strong> vertical rel<strong>at</strong>ionship by a<br />

franchisor to its franchisees.<br />

Similarly, Brazil’s competition laws disallow<br />

practices th<strong>at</strong> limit, restrain, or harm competition, or<br />

th<strong>at</strong> allow a company to control a particular<br />

market. 165 Brazil also has a law specifically designed<br />

to target <strong>excess</strong>ive rents, which prohibits <strong>excess</strong>ive<br />

markups on subleased property. 166<br />

22 | March 2017


March 2017<br />

The following steps can be taken in nearly every<br />

country where McDonald’s oper<strong>at</strong>es to address <strong>the</strong><br />

troubling practices identified in this report:<br />

Recommend<strong>at</strong>ions<br />

1. Competition authorities and o<strong>the</strong>r regul<strong>at</strong>ory<br />

bodies in countries where McDonald’s franchises<br />

stores should investig<strong>at</strong>e McDonald’s real<br />

est<strong>at</strong>e practices to determine whe<strong>the</strong>r <strong>the</strong>y<br />

constitute abuse of market dominance or<br />

o<strong>the</strong>rwise viol<strong>at</strong>e competition and consumer<br />

protection laws. Countries in which McDonald’s<br />

realizes a large share of franchised fast food<br />

sales should particularly focus on high rents<br />

charged to franchisees and o<strong>the</strong>r exploit<strong>at</strong>ive<br />

practices th<strong>at</strong> could distort <strong>the</strong> market, including<br />

any resale price maintenance policies.<br />

4. Finally, in all cases where governments and<br />

courts find McDonald’s practices to be in viol<strong>at</strong>ion<br />

of <strong>the</strong> law, <strong>the</strong>y should pursue penalties<br />

sufficient to <strong>the</strong> scale of profits McDonald’s<br />

enjoys, as well as remedies to ensure McDonald’s<br />

cannot continue engaging in practices<br />

th<strong>at</strong> would be found to produce unfair market<br />

outcomes.<br />

Taking <strong>the</strong>se steps would ensure th<strong>at</strong> McDonald’s<br />

franchisees, customers, workers and competitors<br />

benefit from fair practices around <strong>the</strong> globe.<br />

2.<br />

Laws specifically designed to limit potentially<br />

<strong>excess</strong>ive rents or fees also should be vigorously<br />

applied to McDonald’s franchising system<br />

where permitted. Any legal framework intended<br />

to protect market participants from<br />

exploit<strong>at</strong>ion by more powerful entities is likely<br />

to be directly relevant to McDonald’s practices<br />

with regards to its market power.<br />

3.<br />

Courts reviewing <strong>the</strong> frequent conflicts<br />

between McDonald’s and its franchisees should<br />

consider <strong>the</strong> broad context of <strong>the</strong>se franchising<br />

rel<strong>at</strong>ionships in determining whe<strong>the</strong>r McDonald’s<br />

practices are abusive.<br />

McLandlord: <strong>Global</strong> <strong>Rent</strong> Excess <strong>at</strong> <strong>the</strong> <strong>World’s</strong> <strong>Largest</strong> <strong>Franchisor</strong> | 23


Endnotes<br />

1<br />

2<br />

3<br />

4<br />

5<br />

6<br />

7<br />

8<br />

9<br />

10<br />

11<br />

12<br />

13<br />

14<br />

15<br />

16<br />

McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-Q, Nov. 3, 2016, Item 2, p. 11<br />

Systemwide sales are calcul<strong>at</strong>ed by combining sales from company owned stores and franchised sales. McDonald’s<br />

Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016, Item 6, p. 12; Euromonitor passport d<strong>at</strong>a; Piper Jaffray reports th<strong>at</strong> YUM!<br />

Brands worldwide system sales in 2013 were US$49,184 million, Piper Jaffray Restaurant Benchmark Analysis, “Ninth<br />

Annual Cookbook,” July 2014, p. 8.<br />

All currency transl<strong>at</strong>ions in this report use yearly average currency exchange r<strong>at</strong>es published by <strong>the</strong> U.S. Internal<br />

Revenue Service <strong>at</strong> http://www.irs.gov/Individuals/Intern<strong>at</strong>ional-Taxpayers/Yearly-Average-Currency-Exchange-R<strong>at</strong>es.<br />

All sales d<strong>at</strong>a is sourced from Euromonitor passport d<strong>at</strong>a unless o<strong>the</strong>rwise noted. Market share is calcul<strong>at</strong>ed as <strong>the</strong><br />

share of McDonald’s sales in American-style fast food restaurants in each country, including chains such as Burger<br />

King, Quick, and KFC. Small oper<strong>at</strong>ors of local specialties and European concepts, such as Italian (but not<br />

pizza)-<strong>the</strong>med fast food, or Greek fast food, or German fast food, have been excluded.<br />

“Top 200 franchise systems,” Franchise Times, http://www.franchisetimes.com/pdf/2014/Top200-2014.pdf<br />

"Our Business Model," McDonald's Corpor<strong>at</strong>ion website, http://www.aboutmcdonalds.com/mcd/our_company/business-model.html<br />

Based on <strong>the</strong> number of stores oper<strong>at</strong>ed by “conventional franchisees” divided by McDonald’s reported number of<br />

5,000 individual franchisees. McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-Q, Nov. 3, 2016, Item 2, p. 7<br />

“Franchising FAQs,” http://www.aboutmcdonalds.com/mcd/franchising/FAQs.html; see also for Spain, “Mi familia,<br />

amigos o asociados pueden aportar fondos para comprar la franquicia?” http://www.mcdonalds.es/empresa/franquicias;<br />

for Belgium, “Une société ou un groupe d’investisseurs peuvent-ils devenir franchises?” http://www.mcdonalds.be/fr/entreprise/franchise/faq;<br />

for <strong>the</strong> U.K., “Franchise Approval Process,” http://www.mcdonalds.co.uk/ukhome/Aboutus/Franchising/<strong>the</strong>-process.html;<br />

for Italy, “Il Franchising,” www.mcdonalds.it/azienda/il-franchising<br />

European Franchise Feder<strong>at</strong>ion, “European Code of Ethics for Franchising,” (accessed Feb. 14, 2016)<br />

http://www.eff-franchise.com/D<strong>at</strong>a/Code%20of%20Ethics2.pdf<br />

McDonald’s USA, LLC, Franchise Disclosure Document, 2015, p. 77 (Exhibit B, p. 3 4).<br />

Burger King Worldwide, SEC Form 10-K, Feb. 21, 2014, p. 9; Yum Brands, SEC Form 10-K, Feb. 17, 2015, pp. 3 and 13;<br />

see also Markus Voss, “10 Gründe, warum Sie besser keine Fastfood-Filiale übernehmen sollten,” Focus Money, Nov.<br />

23, 2014, http://www.focus.de/finanzen/news/unternehmen/insid er-bericht-10-gruende-warum-sie-besser-keine-fastfood-filiale-uebernehmen-sollten_id_4295466.html<br />

McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016, pp. 20 and 41. Real est<strong>at</strong>e margin is calcul<strong>at</strong>ed by subtracting<br />

franchising revenue o<strong>the</strong>r than rent from franchised margins.<br />

“Franchising FAQs,” http://www.aboutmcdonalds.com/mcd/franchising/FAQs.html<br />

For instance, see McDonald's Spain, “Franquicias,” https://www.mcdonalds.es/empresa/franquicias: “La disponibilidad<br />

geográfica por parte del candid<strong>at</strong>o debe ser total en el ámbito nacional. No formamos a un franquiciado para un<br />

local concreto (salvo excepciones muy escasas), ya que la ubicación de nuestros restaurantes se hace con criterios de<br />

rentabilidad del mismo. McDonald’s realiza todo el proceso de evaluación y selección de los locales. Nosotros<br />

adquirimos la titularidad del local y realizamos la inversión remodelación o construcción del edificio. Cuando los<br />

locales están próximos a ser utilizados, y dependiendo de las necesidades de la compañía ofrecemos los mismos a<br />

aquellos candid<strong>at</strong>os que están a punto de terminar su formación." See also “Comment on ouvre un McDo,” La<br />

Depeche, Sept. 2, 2013, http://www.ladepeche.fr/article/2013/09/02/1699682-comment-on-ouvre-un-mcdo.html:<br />

"Après avoir signé un contr<strong>at</strong> de 20 ans renouvelable, il ne reste plus qu’à savoir où le candid<strong>at</strong> sera muté. Car à McDo,<br />

être mobile géographiquement est essentiel. On peut vivre à Marseille et se voir proposer un restaurant à Amiens."<br />

See also McDonald's Belgium, “Rapport 2005 de Responsabilité Sociale d’Entreprise pour la région Europe,” p.7,<br />

https://www.mcdonalds.be/sites/default/files/csr_rapport_francais.pdf<br />

“Existing Restaurants,” http://www.aboutmcdonalds.com/mcd/franchising/us_franchis ing/acquiring_a_franchise/existing_restaurants.html;<br />

“World Class Training,” http://www.aboutmcdonalds.com/mcd/franchising/us_franchising/why_mcdonalds/world_class_training.html;<br />

“Franchise Approval Process” <strong>at</strong> McDonald’s U.K., http://www.mcdonalds.co.uk/ukhome/Aboutus/Franchising/<strong>the</strong>-process.html<br />

and http://www.mcdonalds.co.uk/ukhome/People/-<br />

Franchising.html/franchising-explained.html: referring to a 9-month unpaid training in <strong>the</strong> UK; https://www.mcdonalds.fr/entreprise/entreprise/franchise:<br />

referring to a 12-month training in France; https://www.mcdonalds.es/empresa/franquicias:<br />

referring to a 12-month un paid training: “Aunque McDonald’s no reembolsa los gastos ni el tiempo<br />

que el candid<strong>at</strong>o a franquiciado emplea en su formación, sí paga el coste de los m<strong>at</strong>eriales de entrenamiento y gastos<br />

de profesores y entrenadores.”<br />

“Franchising FAQs,” http://www.aboutmcdonalds.com/mcd/franchising/FAQs.html; see “Franquicias,” https://www.mcdonalds.es/empresa/franquicias:<br />

"Este programa de entrenamiento puede ser suspendido por cualquiera de las<br />

partes. McDonald’s sólo considerará válido un candid<strong>at</strong>o a obtener una franquicia, cuando haya superado con éxito la<br />

totalidad del programa de formación."<br />

McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016, pp. 20 and 41; real est<strong>at</strong>e profit r<strong>at</strong>io from franchised restaurants<br />

is calcul<strong>at</strong>ed by dividing <strong>the</strong> real est<strong>at</strong>e margin by total rental income; gross profit r<strong>at</strong>io <strong>at</strong> company-oper<strong>at</strong>ed<br />

stores is calcul<strong>at</strong>ed by dividing sales from company-oper<strong>at</strong>ed restaurants by <strong>the</strong>ir oper<strong>at</strong>ing costs and expenses and is<br />

reported directly by McDonald’s Corpor<strong>at</strong>ion.


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McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016 p. 12<br />

Burger King system-wide sales and oper<strong>at</strong>ing income numbers are drawn from its parent company Restaurant Brands<br />

Intern<strong>at</strong>ional (RBI), here drawn from <strong>the</strong> RBI SEC Form 10-K, February 26, 2016, pp. 30-31. YUM Brands figures from<br />

YUM SEC filing 10-K, Feb. 16, 2016, p. 21 for oper<strong>at</strong>ing income; system-wide sales aggreg<strong>at</strong>ed from Euromonitor global<br />

d<strong>at</strong>a for 2015 for KFC, Pizza Hut, and Taco Bell. The Wendy’s Company, SEC Form 10-K, March 3, 2016, p. 30;<br />

system-wide sales from Euromonitor global d<strong>at</strong>a for 2015.<br />

ADLC, n°15-DCC-170, Dec. 10, 2015: rel<strong>at</strong>ive à la prise de contrôle exclusif de la société Financière Quick par la société<br />

Burger King France, p. 2 §3 : “L’objectif de l’opér<strong>at</strong>ion est de faire basculer progressivement, en qu<strong>at</strong>re ans, 300<br />

restaurants à l’enseigne Quick en France vers l’enseigne Burger King à un rythme moyen annuel de 70 à 80 établissements.<br />

Un programme d’incit<strong>at</strong>ion sera élaboré à destin<strong>at</strong>ion des franchisés Quick.”<br />

Steven Mark Adelson, “McDonald’s and <strong>the</strong> new franchising paradigm,” Financial History Magazine, Summer 2012,<br />

http://www.moaf.org/public<strong>at</strong>ions-collections/financial-history-magazine/103/_res/id=File1/McDonalds.pdf<br />

McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016, pp. 7 and 24<br />

McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016, p. 32<br />

Pershing Square Capital Management, “A Value Menu for McDonald’s,” 2005, p. 5, http://www.valuewalk.com/wp-content/uploads/2014/05/76865670-Ackman-All.pdf<br />

For example, “Franquicias” <strong>at</strong> http://www.mcdonalds.es/empresa/franquicias and “Une Question?” <strong>at</strong> http://www.mcdonalds.be/fr/entreprise/franchise/faq<br />

detail th<strong>at</strong> McDonald's selects <strong>the</strong> premises and acquires ownership, and<br />

franchisees must be available to franchise <strong>at</strong> a loc<strong>at</strong>ion selected by McDonald's<br />

In <strong>the</strong> past, Quick Burger has required franchisees to rent buildings and/or land from <strong>the</strong> chain (http://groupe.quick.-<br />

fr/fr/la-franchise/l-apport-financier), but it oper<strong>at</strong>ed in only a handful of markets, and its global market share and<br />

power is far less than McDonald’s. Additionally, <strong>the</strong> rent it charged is lower than McDonald’s – see <strong>the</strong> European<br />

section of this Report. In 2015, Burger King’s master franchisee in France, Groupe Bertrand, purchased Quick and is<br />

planning on converting those stores to Burger King branded stores. It is unknown whe<strong>the</strong>r <strong>the</strong> new owner will<br />

continue to require subfranchisees to lease or sublease stores from <strong>the</strong> company, https://www.groupe-bertrand.com/restaur<strong>at</strong>ion/#bk<br />

Burger King Worldwide, SEC Form 10-K, Feb. 21, 2014, p. 9; Yum Brands, SEC Form 10-K, Feb. 17, 2015, pp. 3 and 13;<br />

see also Markus Voss, “10 Gründe, warum Sie besser keine Fastfood-Filiale übernehmen sollten,” Focus Money, Nov.<br />

23, 2014, http://www.focus.de/finanzen/news/unternehmen/insid er-bericht-10-gruende-warum-sie-besser-keine-fastfood-filiale-uebernehmen-sollten_id_4295466.html.<br />

Restaurant Brands Intern<strong>at</strong>ional, SEC Form 10-K, Feb 26, 2016, p. 4 and p. 9; and Wendy’s SEC Form 10-K, Mar. 3, 2016,<br />

pp. 5 and 16<br />

Yum Brands, SEC Form 10-K, Feb. 16, 2016, pp. 15 and 21<br />

John F. Love, McDonald’s: Behind <strong>the</strong> Arches, Revised Edition, New York: Bantam Books, 1995, p. 155-157<br />

John F. Love, McDonald’s: Behind <strong>the</strong> Arches, Revised Edition, New York: Bantam Books, 1995, pp. 168<br />

McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016, p. 24<br />

John F. Love, McDonald’s: Behind <strong>the</strong> Arches, Revised Edition, New York: Bantam Books, 1995, pp. 153-154, 159<br />

John F. Love, McDonald’s: Behind <strong>the</strong> Arches, Revised Edition, New York: Bantam Books, 1995, pp. 155<br />

John F. Love, McDonald’s: Behind <strong>the</strong> Arches, Revised Edition, New York: Bantam Books, 1995, p. 153<br />

McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016, p. 20<br />

Robert Kiyosaki, “Free Money: Why The Rich Get Something for Nothing…And <strong>the</strong> Poor Don't,” Feb. 26, 2013,<br />

http://www.richdad.com/RESOURCES/RICH-DAD-FINANCIAL-EDUCA TION-BLOG/FEBRUARY-2013/FREE-MON-<br />

EY-WHY-THE-RICH-GET-SOMETHING-FOR-NOTHING.ASPX<br />

John F. Love, McDonald’s: Behind <strong>the</strong> Arches, Revised Edition, New York: Bantam Books, 1995, p. 154<br />

John F. Love, McDonald’s: Behind <strong>the</strong> Arches, Revised Edition, New York: Bantam Books, 1995, p. 156<br />

John F. Love, McDonald’s: Behind <strong>the</strong> Arches, Revised Edition, New York: Bantam Books, 1995, p. 156-157<br />

McDonald’s Oper<strong>at</strong>or’s Lease, p. 8, 4.07, Exhibit G to McDonald’s Franchise Disclosure Document 2015<br />

McDonald’s Oper<strong>at</strong>or’s Lease, pp. 4-5, Exhibit G to McDonald’s Franchise Disclosure Document 2015<br />

John F. Love, McDonald’s: Behind <strong>the</strong> Arches, p. 144<br />

Hayley Peterson, “McDonald's franchisees are terrified for <strong>the</strong> future,” Business Insider, July 16, 2015, http://www.businessinsider.com/mcdonalds-franchisees-are-terrified-for-<strong>the</strong>-future-2015-7;<br />

Tony Smith, “Economic troubles<br />

take a bite out of Brazil’s McDonald’s”, Jan. 13, 2002, https://www.washingtonpost.com/archive/politics/2002/01/13/economic-troubles-take-a-bite-out-of-brazils-mcdonalds/5ea4e982-68a6-40ff-b915-0504afdd8922/?u<br />

tm_term=.1fb68ade35ae; Jens Brambusch, “Die Fettigen Jahre sind vorbei”, Mar. 26, 2015, http://www.capital.de/dasmagazin/die-fettigen-jahre-sind-vorbei-4132.html<br />

Mark Kalinowski, “MCD: A “Typical” U.S. Franchised Restaurant’s Annual Income St<strong>at</strong>ement,” Janney Capital Markets,<br />

Feb. 8, 2012, p. 2<br />

All three brands also require <strong>the</strong> payment of advertising fees, but <strong>the</strong>se are normally paid to co-oper<strong>at</strong>ives, not<br />

directly to <strong>the</strong> franchisor. All three brands also have similar ad r<strong>at</strong>es, in <strong>the</strong> vicinity of 4 percent of sales.<br />

McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016, p. 12; Franchise Direct, “Burger King Franchise Cost & Fees”,<br />

web profile, http://www.franchisedirect.com/foodfranchises/burger-king-franchise-07118/ufoc/, and “Wendy’s<br />

Franchise Cost & Fees,” web profile, http://www.franchisedirect.com/foodfranchises/wendys-franchise-08373/ufoc/


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See <strong>the</strong> United St<strong>at</strong>es section of this report<br />

McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 24, 2015, calcul<strong>at</strong>ed by dividing franchised revenues (p. 18) by<br />

franchised sales (p. 19), since globally almost all franchised revenues consist of royalties and rent (p. 40). McDonald’s<br />

reported franchised and corpor<strong>at</strong>e sales in Europe until <strong>the</strong> end of 2014: McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb.<br />

24, 2015, pp. 18-19. McDonald’s no longer reports Europe system wide sales as from 2015, as it reorganized its<br />

segments into “U.S.”, “Intern<strong>at</strong>ional Lead Markets”, “High Growth Markets” and “Found<strong>at</strong>ional Markets & Corpor<strong>at</strong>e.”<br />

Archangles SARL, Comptes Annuels, 2015, pp. 5, 19; Archangles SARL, Comptes Annuels, 2014, pp. 5, 18; Archangles<br />

SARL, Comptes Annuels, 2012, pp. 5, 18; Drive le Pontet, Comptes Annuels, 2014, pp. 5, 19; Drive le Pontet, Comptes<br />

Annuels, 2012, pp. 5, 18; Arches Avignon, Comptes Annuels, 2014, pp. 5, 18; Arches Avignon, Comptes Annuels, 2012,<br />

pp. 5, 18; Ch<strong>at</strong>orest, Comptes Annuels 2015, PDF pp. 5, 19; Ch<strong>at</strong>orest, Comptes Annuels 2014, PDF pp. 8, 23; Ch<strong>at</strong>orest,<br />

Comptes Annuels 2012, PDF pp. 8, 22; Cristole, Comtes Annuels 2014, PDF pp. 20, 35; Comptes Annuels 2012, PDF pp.<br />

16, 30; Foncorest, Comptes Annuels 2014, PDF pp. 16, 31; Foncorest, Comptes Annuels 2012, PDF pp. 16, 30; La<br />

Cerisaie, Comptes Annuels 2015, pp. 5, 18; La Cerisaie, Comptes Annuels 2014, PDF pp. 5, 27; ; La Cerisaie, Comptes<br />

Annuels 2012, PDF pp. 5, 19; L'Oseraie, Comptes Annuels 2014, PDF pp. 20, 35; L'Oseraie, Comptes Annuels 2012, PDF<br />

pp. 16, 30; Realrest, Comptes Annuels 2014, PDF pp. 21, 36; Realrest, Comptes Annuels 2012, PDF pp. 17, 31; Com 2,<br />

Comptes Annuels 2012, PDF pp. 9, 21; JBM, Comptes Annuels 2012, PDF pp. 9, 27; Nynon, Comptes Annuels 2012, PDF<br />

pp. 9, 22.<br />

Sample of Italian franchise agreements, including Dadina Srl (16 to 21% as rent), Gemar Srl (13 to 15% as rent),<br />

Eurostar Srl (13 to 16% as rent), Molko Srl (12.5 to 15% as rent). In addition to <strong>the</strong> rental fees, franchisees are required<br />

to pay a 5% service fee and a 4% advertising fee.<br />

Julie Jargon, “Discontent Simmers Among McDonald’s Franchisees,” Wall Street Journal, June 2, 2015, http://www.wsj.com/articles/discontent-simmers-among-mcdonalds-franchisees-1433272884<br />

Mark Kalinowski, Janney Capital Markets, “MCD: Franchisee Survey Leads to Street-Low June U.S. Comp Estim<strong>at</strong>e”,<br />

July 16, 2014; see also Lisa Baertlein, “McDonald’s is testing a new custom burger program,” Reuters, Apr. 29, 2015,<br />

available <strong>at</strong> http://uk.businessinsider.com/r-mcdonalds-tests-custom-burg er-program-with-drive-thru-option-2015-4?r=US&IR=T<br />

Leslie P<strong>at</strong>ton, “McDonald’s is Pushing Out <strong>the</strong> Small Fries,” Bloomberg, Sept. 1, 2016,<br />

https://www.bloomberg.com/news/articles/2016-09-01/mcdonald-s-is-pushing-out-<strong>the</strong>-small-fries; Leah Goldman, “A<br />

Tour Inside McDonald's Big $550,000-Per-Store Renov<strong>at</strong>ions,” Business Insider, May 13, 2011, http://www.businessinsider.com/remodeled-mcdonalds-photos-2011-5,<br />

with McDonald’s contributing about $220,000 of <strong>the</strong> total cost<br />

Julie Jargon, “Discontent Simmers Among McDonald’s Franchisees,” Wall Street Journal, June 2, 2015<br />

McDonald's Corpor<strong>at</strong>ion Investor Meeting Transcript, Dec. 10, 2014<br />

McDonald’s France, “UN PROGRAMME DE RÉNOVATION AMBITIEUX,” http://www.mcdonalds-donneescorpor<strong>at</strong>e.fr/-<br />

construction-architecture/un-programme-de-renov<strong>at</strong>ion-ambitieux<br />

Erica Shaffer, “McDonald's Germany embarks on remodel initi<strong>at</strong>ive,” Me<strong>at</strong> + Poultry, July 2, 2016, http://www.me<strong>at</strong>poultry.com/articles/news_home/Busi<br />

ness/2016/07/McDonalds_Germany_embarks_on_r.aspx-<br />

?ID=%7B5A715698-5CE7-4C78-A0C1-B0EF27419985%7D&cck=1<br />

Euromonitor passport d<strong>at</strong>a, 2015<br />

McDonald’s U.S.A. Franchise Disclosure Document 2016, Exhibit A, p. 6<br />

McDonald’s U.S.A. Franchise Disclosure Document 2016, Item 1, p. 1; McDonald’s Corpor<strong>at</strong>ion, SEC Form 8-K, July 23,<br />

2015, Exhibit 99.2, pp. 10-11.<br />

Calcul<strong>at</strong>ed by dividing <strong>the</strong> number of franchised stores in <strong>the</strong> U.S. by <strong>the</strong> number of franchisees. McDonald’s U.S.A.<br />

Franchise Disclosure Document 2016, p. 1; McDonald’s Corpor<strong>at</strong>ion, SEC Form 8-K, July 23, 2015, Exhibit 99.2, pp.<br />

10-11.<br />

For example, McDonald’s st<strong>at</strong>es in its 2015 Franchise Disclosure Document th<strong>at</strong> base rent is “based upon <strong>the</strong> total<br />

amount invested by McDonald’s in <strong>the</strong> acquisition and development of <strong>the</strong> land and <strong>the</strong> building as well as monthly<br />

rent paid in <strong>the</strong> first year to a third party landlord.” Meanwhile, McDonald’s also provides a table clearly implying th<strong>at</strong><br />

percentage rent is also tied to its real est<strong>at</strong>e costs. The table associ<strong>at</strong>es each percentage rent level, from 8.5 percent to<br />

15 percent, with a range of McDonald’s “Acquisition and Development Costs.” McDonald’s Franchise Disclosure<br />

Document 2015, Item 6, O<strong>the</strong>r Fees, p.13.<br />

Steven Mark Adelson, “McDonald’s and <strong>the</strong> new franchising paradigm,” Financial History Magazine, Summer 2012,<br />

http://www.moaf.org/public<strong>at</strong>ions-collections/financial-history-magazine/103/_res/id=File1/McDonalds.pdf<br />

P<strong>at</strong>rick J. Kaufmann & Francine LaFontaine, “Costs of Control: Economic <strong>Rent</strong>s for McDonald’s Franchisees,” Working<br />

Paper #689, University of Michigan School of Business Administr<strong>at</strong>ion, July 1992, p. 6, Table 1, http://www.-<br />

jstor.org/stable/725738. According to this table and notes to it, combined royalties and rent were 11.5 percent of gross<br />

sales, while royalties were 3 percent, implying percentage rent of 11.5 percent – 3 percent = 8.5 percent.<br />

McDonald’s Uniform Franchise Offering Circular, 2000, Item 6, O<strong>the</strong>r Fees, Fixed Percentage <strong>Rent</strong> table<br />

McDonald’s Franchise Disclosure Document 2016, Item 6, p. 15<br />

Julie Jargon, “Discontent Simmers Among McDonald’s Franchisees,” Wall Street Journal, June 2, 2015<br />

McDonald’s U.S., LLC, Franchise Disclosure Document, 2016, p. 79 (Exhibit A, p. 11)


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McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016, pp. 18-20; and McDonald’s USA, LLC, Franchise Disclosure<br />

Document, 2016, p. 79, Exhibit A, p. 11.<br />

McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 25, 2016, pp. 18, 20<br />

Julie Jargon, “Discontent Simmers Among McDonald’s Franchisees,” Wall Street Journal, June 2, 2015, https://www.wsj.com/articles/discontent-simmers-among-mcdonalds-franchisees-1433272884<br />

Average lease cost calcul<strong>at</strong>ed by dividing <strong>the</strong> lease payments to Burger King by <strong>the</strong> number of stores leased by Burger<br />

King. <strong>Rent</strong> as a percent of sales is calcul<strong>at</strong>ed by dividing average rental costs for stores leased from Burger King by<br />

average sales per store. Carrols Restaurant Group, SEC Form 10-K, Mar. 9, 2016, pp. 7 and Item 14, p. 89.<br />

Average rent per store was calcul<strong>at</strong>ed by dividing Wendy’s rental income from franchisees by <strong>the</strong> number of stores<br />

Wendy’s leases or subleases to its franchisees. Average sales per franchised store was calcul<strong>at</strong>ed by dividing North<br />

American franchised sales by <strong>the</strong> total number of franchised stores in North America. <strong>Rent</strong> as a percent of sales was<br />

calcul<strong>at</strong>ed by dividing <strong>the</strong> estim<strong>at</strong>ed average rent paid by franchisees to Wendy’s by <strong>the</strong> average sales per franchised<br />

store in North America. Wendy’s, SEC Form 10-K, Mar. 3, 2016, pp. 16, 38, and 39.<br />

Leslie P<strong>at</strong>ton, “McDonald’s Franchisees Rebel as Chain Raises Store Fees,” Bloomberg, Aug. 6, 2013, http://www.bloomberg.com/news/articles/2013-08-06/mcdonald-s-franchisees-go-rogue-with-meetings<br />

McDonald’s reported franchised and corpor<strong>at</strong>e sales in Europe until <strong>the</strong> end of 2014: ($7.8 billion in company-oper<strong>at</strong>ed<br />

sales and $18.4 billion in franchised sales in Europe. See McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 24, 2015, pp.<br />

18-19. McDonald’s no longer reports Europe system wide sales as from 2015, as it reorganized its segments into “U.S.”,<br />

“Intern<strong>at</strong>ional Lead Markets”, “High Growth Markets” and “Found<strong>at</strong>ional Markets & Corpor<strong>at</strong>e.” Store figures from<br />

McDonald’s Europe Virtual Press Off¬ice, “A Quick Snapshot” (accessed Feb. 4, 2015), http://www.mcdpressoffice.eu-<br />

/aboutus.php<br />

McDonald’s Europe President Douglas Goare, McDonald’s Corpor<strong>at</strong>ion Europe & APMEA Investor Meeting, May 16,<br />

2014<br />

Euromonitor Passport d<strong>at</strong>a<br />

McDonald’s in Europe, Virtual Press Off¬ice, (accessed on Feb.2, 2017) http://www.mcdpresso-ice.eu/aboutus.php,<br />

d<strong>at</strong>a valid as of end December 2016<br />

McDonald’s in Europe, “McDonald’s economic footprint in Europe,” p. 46, http://www.mcdpresso-ice.eu/downloads/Economic_footprint_Report.pdf<br />

McDonald's U.K., Franchise FAQs, “Can I set up <strong>the</strong> franchise in my own property?”, http://www.mcdonalds.co.uk/ukhome/Aboutus/Franchising/FAQs.html;<br />

McDonald’s France, “La Franchise McDonald’s: Bien Plus Qu’un Simple<br />

Contr<strong>at</strong>”, p.6; McDonald’s Italy, “Il Franchising,” www.mcdonalds.it/azienda/il-franchising; McDonald's Belgium,<br />

“Rapport 2005 de Responsabilité Sociale d’Entreprise pour la région Europe,” p. 7, https://www.mcdonalds.be/sites/default/files/csr_rapport_francais.pdf:<br />

“D’une manière générale, nos contr<strong>at</strong>s de franchisage sont très<br />

similaires partout dans le monde.”<br />

See McDonald's Spain, “Franquicias,” https://www.mcdonalds.es/empresa/franquicias: “Este programa de<br />

entrenamiento puede ser suspendido por cualquiera de las partes. McDonald’s sólo considerará válido un candid<strong>at</strong>o a<br />

obtener una franquicia, cuando haya superado con éxito la totalidad del programa de formación.”<br />

McDonald’s describes its franchising process, which fits this general description in most countries, on its n<strong>at</strong>ional<br />

websites, such as McDonald's U.K., “Franchise approval process,” http://www.mcdonalds.co.uk/ukhome/Aboutus/-<br />

Franchising/<strong>the</strong>-process.html and McDonald's Spain, “Franquicias,” https://www.mcdonalds.es/empresa/franquicias.<br />

See also McDonald's in Europe, “McDonald’s economic footprint in Europe,” p.45, http://www.mcdpressoffice.eu-<br />

/downloads/Economic_footprint_Report.pdf. Concerning <strong>the</strong> unpaid training period, see for instance, McDonald's<br />

U.K., “Franchising Explained,” http://www.mcdonalds.co.uk/ukhome/People/Franchising.html/-<br />

franchising-explained.html, which refers to a 9-month unpaid training in <strong>the</strong> UK; see McDonald's France, “La<br />

Franchise,” https://www.mcdonalds.fr/entreprise/entreprise/franchise, which refers to a 12-month training in France;<br />

see McDonald's Spain, “Franquicias,” https://www.mcdonalds.es/empresa/franquicias, which refers to a 12-month<br />

unpaid training: “Aunque McDonald’s no reembolsa los gastos ni el tiempo que el candid<strong>at</strong>o a franquiciado emplea en<br />

su formación, sí paga el coste de los m<strong>at</strong>eriales de entrenamiento y gastos de profesores y entrenadores.”<br />

Europe figures derived from McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 24, 2015, p. 19. <strong>Rent</strong>al income is calcul<strong>at</strong>ed<br />

by subtracting estim<strong>at</strong>ed royalties, based on advertised r<strong>at</strong>es of 5 percent of sales, from franchised revenues.<br />

Occupancy costs are derived from subtracting franchised margins from franchised revenues. Gross profit r<strong>at</strong>ios are <strong>the</strong><br />

proportion of rental income th<strong>at</strong> does not comprise occupancy costs.<br />

McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb. 24, 2015, pp. 18, 20<br />

All sales d<strong>at</strong>a from Euromonitor unless o<strong>the</strong>rwise noted. All store count and franchising inform<strong>at</strong>ion from McDonald’s<br />

Europe Virtual Press Office, “A Quick Snapshot” (accessed on Feb. 2, 2017), http://www.mcdpressoffice.eu/aboutus.php,<br />

unless o<strong>the</strong>rwise noted.<br />

Euromonitor Passport d<strong>at</strong>a<br />

Euromonitor Passport d<strong>at</strong>a, 2015; on December 10, 2015, <strong>the</strong> French Competition Authority authorized <strong>the</strong> takeover of<br />

Quick by Burger King, see République Francaise, Autorité de la concurrence, Espace Presse, “L'Autorité de la concurrence<br />

autorise, sous réserve d'engagements, le rach<strong>at</strong> de Quick par Burger King,” Dec. 10, 2015, http://www.autoritedelaconcurrence.fr/user/standard.php?id_rub=606&id_article=2676


88<br />

89<br />

90<br />

91<br />

92<br />

93<br />

94<br />

95<br />

96<br />

Archangles SARL, Comptes Annuels, 2015, pp. 5, 19; Archangles SARL, Comptes Annuels, 2014, pp. 5, 18; Archangles<br />

SARL, Comptes Annuels, 2012, pp. 5, 18; Drive le Pontet, Comptes Annuels, 2014, pp. 5, 19; Drive le Pontet, Comptes<br />

Annuels, 2012, pp. 5, 18; Arches Avignon, Comptes Annuels, 2014, pp. 5, 18; Arches Avignon, Comptes Annuels, 2012,<br />

pp. 5, 18; Ch<strong>at</strong>orest, Comptes Annuels 2015, PDF pp. 5, 19; Ch<strong>at</strong>orest, Comptes Annuels 2014, PDF pp. 8, 23; Ch<strong>at</strong>orest,<br />

Comptes Annuels 2012, PDF pp. 8, 22; Cristole, Comtes Annuels 2014, PDF pp. 20, 35; Comptes Annuels 2012, PDF<br />

pp.16, 30; Foncorest, Comptes Annuels 2014, PDF pp.16, 31; Foncorest, Comptes Annuels 2012, PDF pp. 16, 30; La<br />

Cerisaie, Comptes Annuels 2015, pp. 5, 18; La Cerisaie, Comptes Annuels 2014, PDF pp. 5, 27 ; La Cerisaie, Comptes<br />

Annuels 2012, PDF pp. 5, 19; L'Oseraie, Comptes Annuels 2014, PDF pp. 20, 35; L'Oseraie, Comptes Annuels 2012, PDF<br />

pp. 16, 30; Realrest, Comptes Annuels 2014, PDF pp. 21, 36; Realrest, Comptes Annuels 2012, PDF pp. 17, 31; Com 2,<br />

Comptes Annuels 2012, PDF pp. 9, 21; JBM, Comptes Annuels 2012, PDF pp. 9, 27; Nynon, Comptes Annuels 2012, PDF<br />

pp. 9, 22<br />

McDonald’s France SAS is <strong>the</strong> largest McDonald’s subsidiary in France, and has significant real est<strong>at</strong>e and property<br />

holdings. Real est<strong>at</strong>e costs for France were estim<strong>at</strong>ed by combining <strong>the</strong> depreci<strong>at</strong>ion costs on buildings with <strong>the</strong> total<br />

‘O<strong>the</strong>r expenses and external charges’ costs. This l<strong>at</strong>ter c<strong>at</strong>egory includes rent, and likely includes o<strong>the</strong>r costs as well.<br />

This figure for real est<strong>at</strong>e costs was divided by systemwide sales for France. Any mortgage expense was excluded<br />

because McDonald’s does not consider financing part of its occupancy costs for property, and because McDonald’s<br />

France’s total reported interest expense for 2013 of €1,176,411 was only 0.03% of systemwide sales. McDonald’s<br />

France SAS, Annual Accounts, 2014, Compte de Result<strong>at</strong>, pp. 6 and 15; McDonald’s Corpor<strong>at</strong>ion, SEC Form 10-K, Feb.<br />

24, 2015, p. 19; Euromonitor sales d<strong>at</strong>a.<br />

Occupancy costs were calcul<strong>at</strong>ed by combining <strong>the</strong> rental expense and depreci<strong>at</strong>ion on land and buildings for France<br />

Quick and Quick Invest, netting out intercompany payments, and dividing by <strong>the</strong> systemwide sales reported in<br />

Financière Quick’s Annual Accounts. <strong>Rent</strong>al income was calcul<strong>at</strong>ed by combining rental income from franchisees as<br />

reported by France Quick and Quick Invest, <strong>the</strong>n dividing th<strong>at</strong> figure by franchised sales. Franchised sales were<br />

provided as a range of options: first, based on Euromonitor estim<strong>at</strong>es; and second, calcul<strong>at</strong>ed by applying <strong>the</strong><br />

franchised percent of sales as reported by Euromonitor to <strong>the</strong> total systemwide sales in France as reported by<br />

Financière Quick. France Quick, Annual Accounts, 2014; Quick Invest, Annual Accounts, 2014; Financière Quick,<br />

Consolid<strong>at</strong>ed Annual Accounts, 2014; Euromonitor Passport d<strong>at</strong>a.<br />

McDonald's Development Italy 2014 Accounts, p. 530; franchised sales figures from Euromonitor d<strong>at</strong>a: Euromonitor<br />

reports €997.6 million in total sales in Italy (franchised and corpor<strong>at</strong>e-owned restaurants), 79 percent of which was<br />

from franchised stores (€789.1 million).<br />

Franchise agreements for Dadina Srl d<strong>at</strong>ed March 30, 2011 (16 to 21% as rent), Gemar Srl d<strong>at</strong>ed December 21, 2009 (13<br />

to 15% as rent), Eurostar Srl d<strong>at</strong>ed July 15, 2007 (13 to 16% as rent), and Molko Srl d<strong>at</strong>ed July 30, 2014 (12.5 to 15% as<br />

rent) mand<strong>at</strong>e rents in this range.<br />

Occupancy costs are calcul<strong>at</strong>ed by combining rent expense for franchised restaurants with depreci<strong>at</strong>ion on buildings<br />

assuming <strong>the</strong> depreci<strong>at</strong>ion is proportionally split between corpor<strong>at</strong>e and franchise stores according to sales. Any<br />

mortgage expense was excluded because McDonald’s does not consider financing part of its occupancy costs for<br />

property, and because McDonald’s total reported external interest expense for Italy in 2013 was only 0.01% of<br />

systemwide sales. McDonald's Development Italy, 2014 Accounts, pp. 519 and 530; McDonald’s Corpor<strong>at</strong>ion, SEC Form<br />

10-K, Feb. 24, 2015, p. 19; and Euromonitor sales d<strong>at</strong>a.<br />

See Jens Brambusch, “Die Fettigen Jahre sind vorbei”, Capital, March 26, 2015, http://www.capital.de/dasmagazin/die-fettigen-jahre-sind-vorbei-4132.html,<br />

which refers to rental payments th<strong>at</strong> are up to five times <strong>the</strong> market rent;<br />

Silvia Liebrich,“Zoff im Hamburger-Land,” Süddeutsche Zeitung, May 17, 2010, http://www.sueddeutsche.de/wirtscha¬/mcdonalds-aerger-mit-paechtern-zo<br />

-im-hamburger-land-1.25204-3<br />

McDonald's Restaurants Limited, 2015 Accounts, Profit and loss account and Notes 2, 3, and 10; Euromonitor sales<br />

d<strong>at</strong>a. An altern<strong>at</strong>ive calcul<strong>at</strong>ion of franchisee sales can be made by dividing franchisees’ marketing contribution in <strong>the</strong><br />

U.K. by <strong>the</strong> r<strong>at</strong>e McDonald’s requires, five percent: in 2014, this suggests th<strong>at</strong> franchisees paid 15.2% of sales in rent.<br />

Franchisees contributed £82,963,840 in 2014; th<strong>at</strong> amount, divided by 5%, suggests franchised sales of £1,659.3<br />

million. Using this altern<strong>at</strong>ive methodology, McDonald’s U.K. occupancy costs represent 4.7% of sales. As of 2015,<br />

McDonald’s Marketing Cooper<strong>at</strong>ive no longer discloses <strong>the</strong>se figures. McDonald’s Marketing Cooper<strong>at</strong>ive Ltd., Annual<br />

Accounts 2014, p. 15<br />

Any mortgage expense was excluded because McDonald’s does not consider financing part of its occupancy costs for<br />

property, and because McDonald’s total reported interest expense for <strong>the</strong> U.K. in 2014 was only 0.16% of systemwide<br />

sales. McDonald's Real Est<strong>at</strong>e LLP, 2015 Accounts, Profit and loss account and Notes 2, 3, and 7; McDonald's Restaurants<br />

Limited, 2015 Accounts, Profit and loss account and Notes 3 and 10; Euromonitor sales d<strong>at</strong>a and McDonald’s<br />

Marketing Cooper<strong>at</strong>ive Ltd., Annual Accounts 2014, p. 15.


97<br />

98<br />

99<br />

100<br />

101<br />

102<br />

103<br />

104<br />

105<br />

106<br />

107<br />

108<br />

109<br />

110<br />

111<br />

112<br />

<strong>Rent</strong>al income is calcul<strong>at</strong>ed from licensee income reported by McDonald’s Restaurants Ltd., Annual Report 2015, Note<br />

2, by subtracting estim<strong>at</strong>ed royalties. Royalty payments are estim<strong>at</strong>ed <strong>at</strong> 5 percent of franchised sales based on<br />

McDonald’s advertised royalty r<strong>at</strong>es. Occupancy costs are calcul<strong>at</strong>ed by combining <strong>the</strong> depreci<strong>at</strong>ion on land and<br />

buildings and rental expenses paid by McDonald’s Restaurants Ltd. with <strong>the</strong> same expenses for McDonald’s Real Est<strong>at</strong>e<br />

LLP net of payments from group companies, with figures from McDonald’s Restaurants Ltd., Annual Report 2015, Notes<br />

2, 3, and 10, and McDonald’s Real Est<strong>at</strong>e LLP, Annual Report 2015, Notes 2, 3, and 7, and dividing by systemwide sales<br />

figures from Euromonitor Passport d<strong>at</strong>a and by dividing <strong>the</strong> marketing cooper<strong>at</strong>ive contribution figures of both<br />

corpor<strong>at</strong>e and franchised stores by <strong>the</strong> advertised marketing contribution required, of 5 percent of sales.<br />

McDonald’s Real Est<strong>at</strong>e LLP, Report and Financial St<strong>at</strong>ements 2012, p. 2.<br />

Corpor<strong>at</strong>e store real est<strong>at</strong>e costs were calcul<strong>at</strong>ed by: adding depreci<strong>at</strong>ion and rent for land and buildings among group<br />

companies; removing intra-group payments; and dividing by systemwide sales. This resulted in an underlying real<br />

est<strong>at</strong>e cost of 4.4 percent in 2013 and 4.5 percent in 2012. McDonald's Restaurants Limited, Annual Report 2013, Note 3,<br />

p. 16 and Note 10, p. 20; McDonald's Real Est<strong>at</strong>e LLP, Annual Report 2013, Notes 2 and 3; and Euromonitor Passport<br />

d<strong>at</strong>a for systemwide sales figures.<br />

Valu<strong>at</strong>ion Office Agency FAQs page for R<strong>at</strong>eable Value, http://www.2010.voa.gov.uk/rli/st<strong>at</strong>ic/HelpPages/English/faqs/-<br />

faq116-wh<strong>at</strong>_does_rv_mean.html<br />

D<strong>at</strong>a from U.K. Valu<strong>at</strong>ion Office Agency, <strong>at</strong> http://www.2010.voa.gov.uk/rli/en/advanced/searchResults. Queried from<br />

<strong>the</strong> list year 2010, for those with “CR” in description, meaning Restaurants and Premises. Results were sorted based<br />

only on loc<strong>at</strong>ions where a store brand is listed in <strong>the</strong> store address, so not all brand loc<strong>at</strong>ions may be included. Those<br />

with blank valu<strong>at</strong>ions, usually due to site closure or construction, were excluded. D<strong>at</strong>a was downloaded November<br />

13-17, 2015.<br />

The underlying r<strong>at</strong>eable property values per square meter are broadly comparable between <strong>the</strong> main chains. For<br />

instance, in Manchester, <strong>the</strong> 16 investig<strong>at</strong>ed restaurants had a r<strong>at</strong>eable value per square meter of approxim<strong>at</strong>ely £290,<br />

compared with £300 for KFC and £275 for Pizza Hut.<br />

Lambtrad Ltd., 2014 Abbrevi<strong>at</strong>ed Accounts, p. 13, section 3; total lease costs of £1,158,923 divided by four stores open<br />

in 2014.<br />

D<strong>at</strong>a from U.K. Valu<strong>at</strong>ion Office Agency, <strong>at</strong> http://www.2010.voa.gov.uk/rli/en/advanced/searchResults. Details on<br />

Lambtrad Ltd. loc<strong>at</strong>ions from Charlotte Richardson, “Tim is <strong>the</strong> link with four McDonald’s,” Weston Mercury, April 2013,<br />

http://www.<strong>the</strong>westonmercury.co.uk/news/business/tim_is_<strong>the</strong>_link_with_four_mcdonald_s_1_2002963. One<br />

loc<strong>at</strong>ion, which is listed with a r<strong>at</strong>eable value of £0, may be closed or under construction and has been excluded to<br />

avoid artificially lowering <strong>the</strong> average r<strong>at</strong>e.<br />

Valu<strong>at</strong>ion Office Agency FAQs page for Price per Square Meter, http://www.2010.voa.gov.uk/rli/st<strong>at</strong>ic/HelpPages/English/faqs/faq072-how_do_you_arrive_<strong>at</strong>_price_per_m2.html<br />

D<strong>at</strong>a from U.K. Valu<strong>at</strong>ion Office Agency, <strong>at</strong> http://www.2010.voa.gov.uk/rli/en/advanced/searchResults. Queried from<br />

<strong>the</strong> list year 2010, for those with “CR” in description, meaning Restaurants and Premises. Results were sorted based<br />

only on loc<strong>at</strong>ions where a store brand is listed in <strong>the</strong> store address, so not all brand loc<strong>at</strong>ions may be included. Those<br />

with blank valu<strong>at</strong>ions, usually due to site closure or construction, were excluded. D<strong>at</strong>a was downloaded November<br />

13-17, 2015.<br />

Jed Graham, “McDonald's Franchisees Are in a Funk — Like Its Stock,” Investor’s Business Daily, Oct. 17, 2016,<br />

http://www.investors.com/news/mcdonalds-franchisees-are-in-a-funk-like-its-stock/<br />

Julie Jargon, “McDonald’s Franchisees Say Recent Management Moves Yet to Bear Fruit,” Wall Street Journal, July 16,<br />

2015, http://www.wsj.com/articles/mcdonalds-franchisees-say-recent-management-moves-yet-to-bear-fruit-<br />

1437068737, Annie Gasparro, “McDonald’s Franchisees Express Frustr<strong>at</strong>ion <strong>at</strong> Revamp Plans,” Wall Street Journal, April<br />

15, 2015, http://www.wsj.com/articles/mcdonalds-franchisees-express-frustr<strong>at</strong>ion-<strong>at</strong>-revamp-plans-1429124389<br />

Hayley Peterson, “McDonald's franchisees are terrified for <strong>the</strong> future,” Business Insider, July 16, 2015,<br />

http://www.businessinsider.com/mcdonalds-franchisees-are-terrified-for-<strong>the</strong>-future-2015-7<br />

Jed Graham, “McDonald's Franchisees Are in a Funk — Like Its Stock,” Investor’s Business Daily, Oct. 17, 2016,<br />

http://www.investors.com/news/mcdonalds-franchisees-are-in-a-funk-like-its-stock/<br />

Federal Trade Commission, “Franchise Rule 16 C.F.R. Part 436 Compliance Guide,” May 2008, p. 35; Federal Trade<br />

Commission, “Amended Franchise Rule FAQ's”, Dec. 2013, from https://www.ftc.gov/tips-advice/business-center/guidance/amended-franchise-rule-faqs,<br />

question 5; FTC’s guidance st<strong>at</strong>es th<strong>at</strong> “All suits pertaining to <strong>the</strong> franchise<br />

rel<strong>at</strong>ionship—even a small number of suits—are presumed to be m<strong>at</strong>erial,” Federal Trade Commission, “Franchise Rule<br />

16 C.F.R. Part 436 Compliance Guide,” May 2008, p. 36<br />

Based on analysis of cases listed in Item 3 of Franchise Disclosure Documents filed in 2009, 2010, 2011, 2012, 2013,<br />

2014, 2015, and 2016, specifically: McDonald’s USA LLC, 2009 filing to <strong>the</strong> FTC, “Franchise Disclosure Document,” Mar.<br />

27, 2009, Item 3, pp. 4-18; McDonald’s USA LLC, 2010 filing to <strong>the</strong> FTC, “ Franchise Disclosure Document,” May 1, 2010,<br />

Item 3, pp. 4-17; McDonald’s USA LLC, 2011 filing to <strong>the</strong> FTC, “Franchise Disclosure Document,” Mar. 29, 2011, Item 3,<br />

pp. 4-17; McDonald’s USA LLC, 2012 filing to <strong>the</strong> FTC, “Franchise Disclosure Document,” Mar. 23, 2012, pp. 4-16;<br />

McDonald’s USA LLC, 2013 filing to <strong>the</strong> FTC, “Franchise Disclosure Document,” Mar. 21, 2013, pp. 4-15; McDonald’s USA<br />

LLC, 2014 filing to <strong>the</strong> FTC, “Franchise Disclosure Document,” Mar. 20, 2014, pp. 4-13; and McDonald’s USA LLC, 2015<br />

filing to <strong>the</strong> FTC, “Franchise Disclosure Document,” Mar. 16, 2015, pp. 4-13; McDonald’s USA LLC, 2016 filing to <strong>the</strong> FTC,<br />

“Franchise Disclosure Document,” Mar. 30, 2016, pp. 4-11.


113<br />

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130<br />

131<br />

132<br />

George Vazakas and Stamar Monoprosopi E.P.E. vs McDonald’s Hellas M.E.PE. (case #5283), detail from McDonald’s<br />

USA LLC, “Franchise Disclosure Document 2016,” Mar. 25, 2016, p. 4; Carpe Diem Invest AS, et al, v McDonald’s Norge<br />

(case #14-143059 TV1-OTIR/07), detail from McDonald’s USA LLC, “Franchise Disclosure Document 2016,” Jan. 4, 2017,<br />

p. 7.<br />

H. Keith Melton, et al v Charles Robeson and McDonalds USA, LLC (case # 2008 CA040438), detail from McDonald’s<br />

USA, LLC filing to FTC, “Franchise Disclosure Document,” Mar. 27, 2009, p. 6<br />

Jose Quijano and JCQ Foods, Inc v McDonald’s USA, LLC et al, (case #CAC-40202014-3456), detail from McDonald’s USA<br />

LLC, “Franchise Disclosure Document 2016”, Mar. 25, 2016, p. 7<br />

For instance, see Dadina Srl v McDonald’s Development Italy, Inc (case# 9487/03), filed and settled in 2003; <strong>the</strong><br />

settlement forgave €269,000 of receivables and expenses, and also relieved franchisee Dadina Srl of rent for 2003;<br />

detail from McDonald’s USA LLC, 2007 filing to <strong>the</strong> FTC, “Franchise Disclosure Document,” Feb. 6, 2007, p. 11. See also<br />

Gemar 2000 Srl v McDonald’s Development Italy, Inc (case# 9486/03), filed and settled in 2003. The settlement forgave<br />

€215,000 due, and also restructured rents until 2006. Detail from McDonald’s USA LLC, 2007 filing to <strong>the</strong> FTC,<br />

“Franchise Disclosure Document,” Feb. 6, 2007, p. 12<br />

Lawsuit #KAC2007-0725, Court of First Instance of San Juan, Puerto Rico, filed Jan. 26, 2007.<br />

Jose Chico Vega, “Informe Final sobre la R. de la C. 1071,” Camara de Representantes de Puerto Rico, Nov. 16, 2010<br />

Luis Moyett et. al., “Complaint by 78% of Puerto Rico Franchisees against McDonald’s Corpor<strong>at</strong>ion and O<strong>the</strong>rs in<br />

Concert Therewith Pursuant to FTC Act Section 5 and <strong>the</strong> Franchise Rule,” p. 1<br />

“Petition for Investig<strong>at</strong>ion of <strong>the</strong> Franchise Industry,” submitted by <strong>the</strong> Service Employees Intern<strong>at</strong>ional Union,<br />

http://nrn.com/site-files/nrn.com/files/uploads/2015/04/FTC-Req-for-Investig<strong>at</strong>ion_final,%20May%2019%202015%5B1%5D.pdf<br />

Eduardo Ferraz, “Sinal amarelo,” Exame.com, Feb. 9, 2000, http://exame.abril.com.br/revista-exame/edicoes/0722/noticias/sinal-amarelo-m0053326<br />

Miriam Jordan and Shirley Leung, “McDonald’s Faces Revolt in Brazil,” The Wall Street Journal, Oct. 21, 2003,<br />

http://online.wsj.com/news/articles/SB106669192039977200<br />

Jens Brambusch, “Die Fettigen Jahre sind vorbei”, Capital, March 26, 2015, http://www.capital.de/dasmagazin/die-fettigen-jahre-sind-vorbei-4132.html<br />

See Tony Smith, “Economic troubles take a bite out of Brazil’s McDonald’s”, The Washington Post, Jan. 13, 2002,<br />

https://www.washingtonpost.com/archive/poli tics/2002/01/13/economic-troubles-take-a-bite-out-of-brazils-mcdonalds/5ea4e982-68a6-40¬-b915-0504afdd8922/?utm_term=.1fb68ade35ae,<br />

which discusses rent relief<br />

programs in Brazil; see Jens Brambusch, “Die Fettigen Jahre sind vorbei”, Capital, March 26, 2015, http://www.capital.de/dasmagazin/die-fettigen-jahre-sind-vorbei-4132.html,<br />

which discusses rent relief programs in Germany.<br />

George Vazakas and Stamar Monoprosopi E.P.E. vs McDonald’s Hellas M.E.PE. (case #5283), detail from McDonald’s<br />

USA LLC, “Franchise Disclosure Document 2016”, Jan. 4, 2017, p. 4; Carpe Diem Invest AS, et al, v McDonald’s Norge<br />

(case #14-143059 TV1-OTIR/07), detail from McDonald’s USA LLC, “Franchise Disclosure Document 2016”, Jan. 4, 2017,<br />

p. 7; M<strong>at</strong><strong>the</strong>w Newman, “McDonald’s faces fresh antitrust charges on Big Mac pricing in France,” MLex, July 12, 2016,<br />

http://consumersversusmc.com/wp-content/uploads/2016/10/MLEX.pdf<br />

Manon Soucasse, “Comment on ouvre un McDo”, La Dépêche, Sept.2, 2013, http://www.ladepeche.fr/article/2013/09/02/1699682-comment-on-ouvre-un-mcdo.html:<br />

“La plupart des candid<strong>at</strong>s ont gravi les di¬érents<br />

échelons de l’entreprise, ils passent en priorité”. See also Cecile Mul<strong>at</strong>o, “Journee des Metiers Chez McDonald's,”<br />

Drome Ecobiz, Apr. 10, 2015, http://www.drome-ecobiz.biz/jcms/prod_281956/fr/journee-des-metiers-chez-mcdonald-s:<br />

More than 10 percent of McDonald’s franchisees in France have been identified as<br />

former executives or off¬icers <strong>at</strong> McDonald’s France headquarters or long-term employees in restaurants; <strong>the</strong> former<br />

professional position of a majority of franchisees could not be identified; <strong>the</strong> actual percentage of former long-term<br />

McDonald’s employees or officers may <strong>the</strong>refore be much higher.<br />

In France, 225 restaurants out of 1,385 restaurants (16.25 percent of total restaurants) have been identified as<br />

joint-ventures and are oper<strong>at</strong>ed by 19 individuals, i.e. an average of 11.8 restaurants per oper<strong>at</strong>or.<br />

Research carried out in France reveals th<strong>at</strong> a number of current McDonald’s oper<strong>at</strong>ors have <strong>the</strong> same family name and<br />

are generally parent and child or bro<strong>the</strong>rs. In addition, some former oper<strong>at</strong>ors have <strong>the</strong> same name as current<br />

oper<strong>at</strong>ors, <strong>the</strong>reby meaning th<strong>at</strong> <strong>the</strong> restaurant oper<strong>at</strong>ion was transferred to a family member. In this respect, 45<br />

current oper<strong>at</strong>ors have <strong>the</strong> same name as a current or former McDonald’s restaurant oper<strong>at</strong>or.<br />

American Customer S<strong>at</strong>isfaction Index, “Benchmarks by Industry: Limited-Service Restaurants,” http://<strong>the</strong>acsi.org/index.php?option=com_content&view=article&id=147&c<strong>at</strong>id=&Itemid=212&i=Limited-Service+Restaurants<br />

Lucy Crossley, “Sometimes you just h<strong>at</strong>e it: Marmite in top ten most h<strong>at</strong>ed brands in Britain along with Ukip and<br />

Starbucks but Heinz and Cadbury's are among our favourites,” Daily Mail, Feb. 15, 2015, http://www.dailymail.-<br />

co.uk/news/article-2954511/Sometimes-just-h<strong>at</strong>e-Marmite-ten-h<strong>at</strong>ed-brands-Britain-Ukip-Starbucks-Heinz-Cadbury-s-favourites.html<br />

Que Choisir, “Compar<strong>at</strong>if S<strong>at</strong>isfaction fast-foods,” n°52, Nov. 2016, p. 17, https://www.quechoisir.org/compar<strong>at</strong>if-s<strong>at</strong>isfaction-fast-foods-n22871/<br />

Paul Ausick, “McDonald’s Burgers R<strong>at</strong>e Last in Survey,” 24/7 Wall Street, July 2, 2014, http://247wallst.com/services/2014/07/02/mcdonalds-burgers-r<strong>at</strong>e-last-in-survey/


133<br />

134<br />

135<br />

136<br />

137<br />

138<br />

139<br />

140<br />

141<br />

A 2015 study of McDonald's store menus in Paris, Lyon and Marseille in France, and Bologna and Rome in Italy, found th<strong>at</strong><br />

when <strong>the</strong> average price was different <strong>at</strong> franchised and corpor<strong>at</strong>e stores, <strong>the</strong> average prices <strong>at</strong> franchised loc<strong>at</strong>ions were<br />

higher than those <strong>at</strong> corpor<strong>at</strong>e loc<strong>at</strong>ions <strong>at</strong> least 68 percent of <strong>the</strong> time. This study, conducted by surveyors in Italy and<br />

France and compiled by SEIU staff, included taking photos of computer kiosk menus and menu boards <strong>at</strong> McDonald's<br />

stores in <strong>the</strong> cities mentioned above and compiling price points for more than 300 items on McDonald's menus in Italy<br />

and France. Menu photos were taken <strong>at</strong> 28 stores in Lyon (13 corpor<strong>at</strong>e and 15 franchised stores); 16 stores in Marseille (5<br />

corpor<strong>at</strong>e and 11 franchised); 27 stores in Paris (12 corpor<strong>at</strong>e and 15 franchised stores); 12 stores in Bologna (6 each of<br />

corpor<strong>at</strong>e and franchised stores), and 25 stores in Rome (12 corpor<strong>at</strong>e and 13 franchised loc<strong>at</strong>ions). From this price d<strong>at</strong>a,<br />

a pool of menu items for each city was cre<strong>at</strong>ed where <strong>the</strong>re were <strong>at</strong> least three corpor<strong>at</strong>e and franchised store price points<br />

each to use to make a comparison of and measure <strong>the</strong> difference between <strong>the</strong> average franchised store and average<br />

corpor<strong>at</strong>e store price. This included 88 items in Bologna; 113 items in Rome; 114 items in Lyon; 79 items in Paris, and 53<br />

items in Marseille.<br />

Que Choisir, “McDonald's- Les restaurants franchisés plus chers,” n°52, Nov. 2016, p. 21, https://www.quechoisir.org/actualite-mcdonald-s-les-restaurants-franchises-plus-chers-n22921/<br />

M<strong>at</strong><strong>the</strong>w Newman, “McDonald’s faces fresh antitrust charges on Big Mac pricing in France,” MLex, July 12, 2016.<br />

George Vazakas and Stamar Monoprosopi E.P.E. vs McDonald’s Hellas M.E.PE. (case #5283), detail from McDonald’s USA<br />

LLC, “Franchise Disclosure Document 2016”, Jan. 4, 2017, p. 4; Carpe Diem Invest AS, et al, v McDonald’s Norge (case<br />

#14-143059 TV1-OTIR/07), detail from McDonald’s USA LLC, “Franchise Disclosure Document 2016”, Jan. 4, 2017, pp. 6-7<br />

A 2017 study of Yelp restaurant reviews for McDonald's stores in several major cities and regions in Europe found th<strong>at</strong> in<br />

general, <strong>the</strong> average Yelp Review r<strong>at</strong>ing <strong>at</strong> franchised stores was significantly lower than <strong>the</strong> average r<strong>at</strong>ing <strong>at</strong> corpor<strong>at</strong>e<br />

stores. R<strong>at</strong>ings were collected by searching for McDonald's stores by address on Yelp.com or through a search engine and<br />

collecting review d<strong>at</strong>a via Yelp review websites in <strong>the</strong> cities and areas included in <strong>the</strong> table below. Cities were chosen for<br />

<strong>the</strong>ir mix of franchise and corpor<strong>at</strong>e stores, so a comparison of average review r<strong>at</strong>ings could be made. Yelp was chosen<br />

over o<strong>the</strong>r review websites due to its transparency in displaying a direct average of all reviews listed on its site. The<br />

analysis included 81 stores and 429 reviews in Paris, 148 stores and 1,599 reviews in Germany, 116 stores and 325 reviews<br />

in Italy, and 20 stores and 62 reviews in Prague.<br />

Alan Pyke, “Workers Sue McDonald’s for Wage Theft Viol<strong>at</strong>ions in Three St<strong>at</strong>es,” Think Progress, Mar. 13, 2014,<br />

http://thinkprogress.org/economy/2014/03/13/3402141/mcdonalds-wage-<strong>the</strong>ft-suits/; McDonald’s fact sheet published<br />

by <strong>the</strong> N<strong>at</strong>ional Labor Rel<strong>at</strong>ions Board, https://www.nlrb.gov/news-outreach/fact-sheets/mcdonalds-fact-sheet<br />

Alan Pyke, “Workers Sue McDonald’s for Wage Theft Viol<strong>at</strong>ions in Three St<strong>at</strong>es,” Think Progress, Mar. 13, 2014,<br />

http://thinkprogress.org/economy/2014/03/13/3402141/mcdonalds-wage-<strong>the</strong> -suits/; Simon Neville, “McDonald’s ties<br />

nine out of ten workers to zero-hour contracts,” Guardian, U.K., Aug. 5, 2013, http://www.<strong>the</strong>guardian.com/business/2013/aug/05/mcdonalds-workers-zero-hour-contracts;<br />

John Weekes, “Celebr<strong>at</strong>ions after McDonald’s ends zero hour<br />

contracts,” New Zealand Herald, May 1, 2015, http://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=11441887:<br />

in 2015, unions and McDonald’s came up to an agreement to end zero-hour contracts in New Zealand.<br />

“McDonald’s Workers N<strong>at</strong>ionwide File OSHA Complaints Alleging Hazardous Work Conditions,” Press Release, N<strong>at</strong>ional<br />

Council for Occup<strong>at</strong>ional Safety and Health, Mar. 16, 2015, http://coshnetwork.org/mcdonald%E2%80%99s-workers-n<strong>at</strong>ionwide-file-osha-complaints-alleging-hazardous-work-conditions;<br />

Christine Mai-Duc, “McDonald’s facing complaints<br />

over worker burns,” LA Times, Mar. 16, 2015, http://www.l<strong>at</strong>imes.com/business/la-fi-mcdonalds-osha-burn-complaints-20150316-story.html<br />

Que Choisir, “McDonald's- Les restaurants franchisés plus chers,” n°52, Nov. 2016, p. 21. See also for instance: “La grogne<br />

s'installe chez les salariés de McDo de Fréjus et Saint-Raphaël,” Var-m<strong>at</strong>in, Aug. 28, 2014, http://archives.varm<strong>at</strong>in.com/-<br />

frejus/la-grogne-sinstalle-chez-les-salaries-de-mcdo-de-frejus-et-saint-raphael.1828269.html; “Licenciements abusifs. Un<br />

franchisé McDo condamné à verser plus de 170.000 EUR,” Le Télégramme, Dec. 23, 2014, http://www.letelegramme.-<br />

fr/bretagne/licenciements-abu sifs-un-franchise-mcdo-condamne-a-verser-plus-de-170-000-eur-<br />

23-12-2014-10471979.php; “Et comment ça se passe chez McDonald’s? actualité mai 2015,” Le Coin des Equipiers<br />

McDonald's, May 19, 2015, http://equipiermcdo.blogspot.fr/; Jean-Pierre Anselme, “Une journée de travail chez McDo,”<br />

Mediapart, June 23, 2015, https://blogs.mediapart.fr/jean-pierre-an selme/blog/230615/une-journee-de-travail-chez-mcdo;<br />

“Elle se fait licencier par McDonald's pour avoir passé ses examens,” Le Figaro, Sept. 29, 2014, http://www.lefigaro.-<br />

fr/emploi/2014/09/29/09005-20140929ART FIG00097-elle-se-fait-licencier-par-mcdon ald-s-pour-avoir-passe-ses-examens.php;<br />

“Nour, ex-manager à McDo,” Rue 89, Oct. 31, 2012, http://rue89.nouvelobs.com/rue89-eco/2012/10/31/nour-exmanager-mcdo-les-mains-malmenees-le-dos-en-miettes-236661;<br />

“Polémique. Des équipiers de McDo témoignent,” La<br />

Depeche, Apr. 27, 2007, http://www.ladepeche.fr/article/2007/04/27/369261-polem ique-des-equipiers-de-mcdo-temoignent.html;<br />

“Débrayage au McDo contre les conditions de travail,” Le Parisien, Oct. 29, 2011, http://www.leparisien.-<br />

fr/chelles-60350/debrayage-au-mcdo-contre-les-conditions-de-travail-29-10-2011-1691308.php; “Un syndic<strong>at</strong> annonce<br />

une grève illimitée aux Mc Donald's de Nice,” Nice-m<strong>at</strong>in, July 4, 2015, http://archives.nicem<strong>at</strong>in.com/nice/un-syndic<strong>at</strong>-annonce-une-greve-illimitee-aux-mc-donalds-de-nice.2274025.html;<br />

“Mc-Donald's : les salariés dénoncent leurs<br />

conditions de travail,” Ouest France, Oct. 31, 2013, http://www.ouest-france.fr/bretagne/brest-29200/mc-donalds-les-salaries-denoncent-leurs-conditions-de-travail-1668036;<br />

Christophe Lurie, “Opér<strong>at</strong>ion coup de poing des salariés<br />

de trois restaurants McDonald's,” France Bleu, Dec. 17, 2014, https://www.francebleu.fr/infos/economie-social/oper<strong>at</strong>ion-coup-de-poing-des-salaries-de-trois-restaurants-mcdonald-s-1418816112


142<br />

143<br />

144<br />

145<br />

146<br />

147<br />

148<br />

149<br />

150<br />

“McJobs -Low Wages and Low Standards around <strong>the</strong> World”, May 29, 2015, http://www.iuf.org/w/sites/default/-<br />

files/mcjobsreport_0.pdf<br />

Fight for 15, “April 14: Our Biggest-Ever <strong>Global</strong> Strikes and Protests,” http://fightfor15.org/april-14-our-biggest-ever-global-strikes-and-protests/<br />

Emily Jane Fox, “McDonald's workers sue for wage <strong>the</strong>¬,” CNN, Mar. 13, 2013, http://money.cnn.com/2014/03/13/news/companies/mcdonalds-wage-<strong>the</strong>¬-class-action/<br />

Emily Peck, “McDonald’s workers detail horrifying sexual harassment,” Huffington Post, Oct. 6, 2016, http://www.huffingtonpost.com/entry/mcdonalds-harassment-complaint_us_57f5385ae4b0b7aafe0b4584<br />

Lars Andersen, “European Parliament to investig<strong>at</strong>e McDonald’s working conditions”, The Brussels Times, Nov. 30,<br />

2016, http://www.brusselstimes.com/belgium/7059/european-parliament-will-investig<strong>at</strong>e-mcdonald-s-working-conditions<br />

Rebecca Burn-Callander, “Employees send McDonald’s to bottom of top 10 ranking of fast food chains,” The<br />

Telegraph, Aug. 7, 2015, http://www.telegraph.co.uk/finance/jobs/11786866/Its-official-Flipping-burgers-<strong>at</strong>-McDonalds-is-<strong>the</strong>-worst-fast-food-job-in-<strong>the</strong>-UK.html<br />

McDonald’s franchisees: Archangles SARL, Annual Accounts 2013-2015; Arches Avignon, Annual Accounts 2012-2015;<br />

Drive de Pontet, Annual Accounts 2012-2015; Les Arches de Perigueux, Annual Accounts 2012-2015; SL Voltaire, Annual<br />

Accounts 2008-2015. Quick franchisees: Fabien Dubos, CLENT, Annual Accounts, 2009-2015; Fabien Dubos, ANCLEFA,<br />

Annual Accounts, 2009-2014; Franck Duwicquet, Roanne Rest, Annual Accounts, 2010-2015; Marc Chaudron, BELC,<br />

Annual Accounts, 2009-2014; Marc Chaudron, Niort Rest, Annual Accounts, 2009-2014. KFC franchisees: MCF17, Annual<br />

Accounts 2014-2015; Societe Tenitram, Annual Accounts 2014; Bezirest, Annual Accounts 2012-2015; Kennedy’s<br />

Mantes, Annual Accounts 2009-2015; MC Aslan, Annual Accounts 2011-2015; Merichick, Annual Accounts 2009-2015;<br />

Narbest, Annual Accounts 2012-2015; Pessachick, Annual Accounts 2010-2015; Villachick, Annual Accounts 2010-2015.<br />

Pizza Hut franchisees: ABY Pizza, Annual Accounts 2014-2015; Caen Sud 3, Annual Accounts 2011-2013; Codam, Annual<br />

Accounts 2014-2015; HAMM, Annual Accounts 2011-2013; Kospol-Distribution, Annual Accounts 2014; and SPPH,<br />

Annual Accounts 2011-2015. Subway franchisees: Drop Food, Annual Accounts 2009-2013; Piper Sub, Annual Accounts<br />

2009-2015; Sebway, Annual Accounts 2009-2014; Sub Valmy, Annual Accounts 2009-2013; Subway Issoire, Annual<br />

Accounts 2014; Subway Vichy, Annual Accounts 2014. La Brioche Dorée franchisees: Myraj Bakery, Annual Accounts<br />

2013-2015; Pain d’Ange, Annual Accounts 2013-2015; SARL Mahana, Annual Accounts 2014; SARL MP2L, Annual<br />

Accounts 2014-2015; SARL PCLC Restaur<strong>at</strong>ion, Annual Accounts 2012, 2014, 2015. La Mie Caline franchisees: Abbott,<br />

Annual Accounts 2013, 2015; Avrancheline, Annual Accounts 2013; Cle Mie Ra, Annual Accounts 2013-2014; Delis’Adour,<br />

Annual Accounts 2011 and 2013; La Mie Beline, Annual Accounts 2013 and 2015; Nova Forte, Annual Accounts 2014;<br />

SARL Brondy, Annual Accounts 2012. Paul Boulangerie franchisees: CBN, Annual Accounts 2011, 2013, 2014; HEVALO-<br />

MA, Annual Accounts 2011 and 2013; Maria et Sandrine, Annual Accounts 2011 and 2013; PWL Bakery, Annual Accounts<br />

2013-2015; Zenith Bakery, Annual Accounts 2013-2015. Pomme de Pain franchisees: Huger-White Cross, Annual<br />

Accounts 2013-2015; JTE, Annual Accounts 2013; PDP Pau, Annual Accounts 2014; Pomme Roaix, Annual Accounts<br />

2013-2014; RARLE, Annual Accounts 2013. Sushi Shop franchisees: 54, Annual Accounts 2014-2015; Enjo, Annual<br />

Accounts 2011-2015; Gelau, Annual Accounts 2012-2015; King Kong, Annual Accounts 2012; Sauboget, Annual<br />

Accounts 2014-2015; Zen’itude, Annual Accounts 2011-2015.<br />

Arcos Dorados, SEC Correspondence, October 15, 2012, p. 4.<br />

- “Brazilian Master Franchisee shall not, and shall not permit any of its Subsidiaries or Franchisees to, close any<br />

Franchised Restaurant except pursuant to an Approved Closing.” Second Amended and Rest<strong>at</strong>ed Master Franchise<br />

Agreement (Brazil), Nov 10, 2008. Section 6.2 Closings, p. 8. - ““Approved Closing” means any proposed closing of a<br />

Franchised Restaurant th<strong>at</strong> (a) has been approved by McDonald’s, such approval not to be unreasonably withheld, it<br />

being understood th<strong>at</strong> (i) whe<strong>the</strong>r a closing is reasonable shall be determined by McDonald’s in light of <strong>the</strong> use of <strong>the</strong><br />

rel<strong>at</strong>ed Real Est<strong>at</strong>e in <strong>the</strong> oper<strong>at</strong>ion of a McDonald’s Restaurant, without regard to any o<strong>the</strong>r potential use of such Real<br />

Est<strong>at</strong>e; and (ii) a failure by McDonald’s to approve any closing shall not be deemed to be unreasonable if McDonald’s<br />

reasonably believes th<strong>at</strong> such closing is proposed in contempl<strong>at</strong>ion of or in connection with <strong>the</strong> Transfer or use of <strong>the</strong><br />

rel<strong>at</strong>ed Real Est<strong>at</strong>e (or any rel<strong>at</strong>ed Site Agreement) to or in connection with a Competitive Business; (b) is <strong>the</strong> result of<br />

a condemn<strong>at</strong>ion of <strong>the</strong> rel<strong>at</strong>ed premises by a Governmental Authority; or (c) is <strong>the</strong> result of <strong>the</strong> opening within <strong>the</strong><br />

same trading area of a Franchised Restaurant having comparable Gross Sales and menu scope.” Second Amended and<br />

Rest<strong>at</strong>ed Master Franchise Agreement (Brazil), Nov 10, 2008. Exhibit 1-1 – Definition of “Competitive Business.”<br />

- ““Competitive Business” means any Person engaged in a QSR Business or any Person oper<strong>at</strong>ing under <strong>the</strong> list of<br />

marks or trade names provided by McDonald’s on <strong>the</strong> d<strong>at</strong>e hereof, which list may be amended by McDonald’s from<br />

time to time.” Second Amended and Rest<strong>at</strong>ed Master Franchise Agreement (Brazil), Nov 10, 2008. Exhibit 1-2 –<br />

Definition of “Competitive Business.”<br />

- No specific list is provided as an <strong>at</strong>tachment to <strong>the</strong> Brazilian MFA, but <strong>the</strong> following list is <strong>at</strong>tached to <strong>the</strong> Amended<br />

and Rest<strong>at</strong>ed Master Franchise Agreement among McDonald’s and Arcos Dorados, Nov 10, 2008 as “Exhibit 25-1 –<br />

Selected Competitive Businesses”: 7-Eleven, Arby’s, Baskin Robbins, Bob’s, Burger King, Carl’s Jr., Chick-fil-A, Church’s,<br />

Domino’s, Dunkin’ Donuts, El Pollo Loco, Häagen-Dazs, Habib’s, Hardee’s, In-N-Out Burger, Jack-in-<strong>the</strong>-Box, KFC, Little<br />

Caesars, Papa John’s, Pollo Tropical, Pollo Campero, Pizza Hut, Popeye’s Chicken, Starbucks, Subway Sandwiches,<br />

Taco Bell, TCBYYogurt, Wendy’s.


151<br />

152<br />

153<br />

154<br />

155<br />

156<br />

157<br />

158<br />

159<br />

160<br />

161<br />

162<br />

163<br />

164<br />

165<br />

166<br />

Amended and Rest<strong>at</strong>ed Master Franchise Agreement among McDonald’s and Arcos Dorados, Nov 10, 2008. Section<br />

7.14.3 p. 32. Specific loc<strong>at</strong>ions covered by this article, including loc<strong>at</strong>ions in Brazil, are listed in Exhibit 14 Restricted<br />

Real Est<strong>at</strong>e.<br />

“Consumer Foodservice in <strong>the</strong> United Kingdom,” Euromonitor, May 2016, http://www.euromonitor.com/consumer-foodservice-in-<strong>the</strong>-united-kingdom/report<br />

Rebecca Burn-Callander, “London’s best restaurant sites are being e<strong>at</strong>en up by chains,” The Telegraph, Feb. 6, 2015,<br />

http://www.telegraph.co.uk/finance/festival-of-business/11393514/Londons-best-restaurant-sites-are-being-e<strong>at</strong>en-up-by-chains.html<br />

“Fri 12th Apr 2013 - Friday Opinion,” Propel, http://www.propelinfonews.com/pi-Newsletter.php?d<strong>at</strong>etime=2013-04-12%2009:00:00<br />

Rebecca Burn-Callander, “London’s best restaurant sites are being e<strong>at</strong>en up by chains,” The Telegraph, Feb. 6, 2015<br />

Rupert Spies and Gretel Weiss, “Is Germany's traditional restaurant a dying breed?” Cornell Hotel & Restaurant<br />

Administr<strong>at</strong>ion Quarterly, June 1, 1998. Accessed via: http://business.highbeam.com/4074/article-1G1-20897004/germany-traditional-restaurant-dying-breed<br />

“Consumer Foodservice in Germany,” Euromonitor, May 2016, http://www.euromonitor.com/consumer-foodservice-in-germany/report<br />

“McCafé revitalises Germany’s foodservice coffee sales,” Euromonitor, Feb. 22, 2010, http://www.caffecultureshow.com/files/euromonitor__mccafe_revitalises_germanys_foodservice_coffee_sales.pdf<br />

“Full-service restaurants in Spain,” Euromonitor, May 2016, http://www.euromonitor.com/full-service-restaurants-in-spain/report<br />

“Full-service restaurants in Italy,” Euromonitor, May 2016, http://www.euromonitor.com/full-service-restaurants-in-italy/report<br />

Francesca Landini, “McDonald's takes on pizza for Italy growth spurt,” Reuters, Jan. 9, 2013,<br />

http://www.reuters.com/article/us-mcdonalds-italy-idUSBRE9080SE20130109<br />

Sébastien Liarte, "Mutualisme, préd<strong>at</strong>ion et parasitisme : la concurrence comme critère de choix de la zone d’implant<strong>at</strong>ion",<br />

XVème Conférence Intern<strong>at</strong>ionale de Management Str<strong>at</strong>égique (AIMS), Annecy / Genève, June 13-16, 2006,<br />

http://www.str<strong>at</strong>egie-aims.com/events/conferences/8-xveme-conference-de-l-aims/communic<strong>at</strong>ions/2280-mutualisme-pred<strong>at</strong>ion-et-parasitisme-la-concurrence-comme-critere-de-ch<br />

oix-de-la-zone-dimplant<strong>at</strong>ion/download<br />

Concerning <strong>the</strong> EU Commission’s investig<strong>at</strong>ion, see http://ec.europa.eu/competition/elojade/isef/case_details.cfm?proc_code=3_SA_38945.<br />

Concerning France, see E. Paquette, “Menu Big Fisc pour McDonald’s”,<br />

L’Express-L’Expansion, Apr. 19, 2016, http://lexpansion.lexpress.fr/entrepris es/menu-big-fisc-pour-mcdonald-s_1784249.html;<br />

concerning <strong>the</strong> UK, see Marion Dakers, “McDonald's UK pays £123m in royalties to Luxembourg”,<br />

The Telegraph, Oct. 29, 2016, http://www.telegraph.co.uk/business/2016/10/29/mcdon alds-uk-pays-123m-in-royalties-to-luxembourg/.<br />

In Italy, three consumer associ<strong>at</strong>ions (CODACONS, MOVIMENTO DIFESA DEL CITTADINO and<br />

CITTADINANZATTIVA) filed a complaint with <strong>the</strong> Italian tax authorities stressing <strong>the</strong> consequences of McDonald’s 2009<br />

change in corpor<strong>at</strong>e structure and royalty flows for Italian public finances and taxpayers, see: Esposto del Codacons<br />

contro McDonald's: “Possibile evasione, deve al Fisco fino a 224 mln,” La Repubblica, Oct. 1, 2015, http://www.repubblica.it/economia/2015/10/01/news/esposto_contro_mcdonald_s_sulla_possibile_evasione_fiscale-124010471/.<br />

In<br />

Spain, El Pais reported a current tax investig<strong>at</strong>ion: Jesus Servulo Gonzalez, “Hacienda investiga a McDonald’s en<br />

España,” El Pais, Feb. 21, 2016, http://economia.elpais.com/economia/2016/02/20/actualidad/1455994666_356182.html.<br />

In August 2015 in Brazil, <strong>the</strong> General Workers’ Union (UGT) filed a complaint asking<br />

Brazil’s public prosecution service to open an inquiry into alleg<strong>at</strong>ions of tax dodging, unfair competition, and<br />

viol<strong>at</strong>ions of franchise laws by McDonald’s. The tax complaint was filed just days before McDonald’s workers and<br />

elected o icials from around <strong>the</strong> world testified <strong>at</strong> an unprecedented global hearing before <strong>the</strong> Brazilian Federal<br />

Sen<strong>at</strong>e on <strong>the</strong> neg<strong>at</strong>ive social impact of McDonald’s business model worldwide. In March 2016, a federal prosecutor<br />

opened a criminal investig<strong>at</strong>ion into McDonald’s and its L<strong>at</strong>in American master franchise owner, Arcos Dorados<br />

Holdings: Stephanie Strom and Vinod Sreeharsha, “Brazil Opens Investig<strong>at</strong>ion into McDonald's,” The New York Times,<br />

Mar. 3, 2016, http://www.nytimes.com/2016/03/04/business/intern<strong>at</strong>ional/bra zil-opens-investig<strong>at</strong>ion-into-mcdonalds.html?_r=0.<br />

In Australia, <strong>the</strong> press reported a tax adjustment of $77.8 million in 2016: Nassim Khadem, “McDonald's<br />

halves its tax bill, back pays $78m,” The Sydney Morning Herald, Feb. 3, 2016, http://www.smh.com.au/business/<strong>the</strong>-economy/mcdonalds-halves-its-tax-bill-back-pays-78m-20160202-gmjgnk.html<br />

“Antitrust: Overview,” European Commission, http://ec.europa.eu/competition/antitrust/overview_en.html; “Excessive<br />

Prices,” Working Party No. 2 on Competition and Regul<strong>at</strong>ion, OECD, Oct. 17, 2011, http://ec.europa.eu/competition/intern<strong>at</strong>ional/multil<strong>at</strong>eral/2011_oct_<strong>excess</strong>ive_prices.pdf<br />

Ana Paula Martinez, “Abuse of Dominance: The Third Wave of Brazil’s Antitrust Enforcement?” Competition Law<br />

Intern<strong>at</strong>ional, Vol. 9, No. 2 (Oct. 2013), pp. 169-181, http://www.levysalomao.com.br/files/publicacao/anexo/20130905115751_abuse-of-dominance.pdf<br />

Miriam Jordan and Shirley Leung, “McDonald’s Faces Revolt in Brazil,” The Wall Street Journal, Oct. 21, 2003,<br />

https://www.wsj.com/articles/SB106669192039977200


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