GITARI JONATHAN - 2017-IT-B-Salary
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P:+254 722 336608<br />
<strong>G<strong>IT</strong>ARI</strong> <strong>JONATHAN</strong><br />
Postal Address: 792 - 00621 Village Market Nairobi Kenya<br />
<strong>JONATHAN</strong>.<strong>G<strong>IT</strong>ARI</strong>@GMAIL.COM<br />
CHIEF TECHNICAL OFFICER<br />
I have the Experience, I have the Exposure & I have the drive.<br />
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PROFESSIONAL PROFILE<br />
Previous & current experience with the UN and the UN System, as a Contractor, a Consultant and a UN Staff Member helped<br />
me achieve exemplary targets by providing result based factions and on time project implementation with 100% success.<br />
Served as a Chief Technical Officer for 13years for an International Security Integration Company (Israeli), executing successful<br />
high-end security products in the turn-key integration of Access Control & Biometric Systems, Surveillance, CCTV, Video and<br />
Video Analytics Systems, Perimeter Intrusion and Detection Systems, Fire and Life Safety Systems and LAN & WAN<br />
infrastructures.<br />
Customized, Engineered and Transformed both System Products and Product Concepts with a fundamental alignment in<br />
Systems Security for Surveillance, Intrusion Detection, Intrusion Prevention, Access Control & biometrics and Recognition<br />
systems, Explosives Detection Systems, Under vehicle Surveillance Systems, and Perimeter Intrusion Detection systems.<br />
Streamlined and Strengthened within my Managerial position with 13 years of significant, information-technology solutions<br />
provision, consulting and user support , focusing on strengthening high-quality and high-availability <strong>IT</strong> infrastructures that<br />
provides solutions to on-demand clientele needs.<br />
Facilitated, supervised and trained in house teams on <strong>IT</strong> problem-solving scenarios with my proven aptitude to analyze and<br />
translate complex customer requirements and business problems and design/implement innovative custom solutions.<br />
Evaluated and showcased customer-focused technical solutions and contractual obligations, with the focus on architecting<br />
tailor-made customer solutions, attaining customer trust and relationships, communicate and demonstrate solution strategy to<br />
product offerings, and provide technical expertise, support, and training to customers.<br />
PROFESSIONAL EXPERIENCE & EXPERTISE<br />
• Project Management (Project, Design, Engineering, Installation, • Quality-assurance Strategy & Processes Planning (Standard Operating<br />
Configuration & System Integration – Turn Key)<br />
Procedures, Quality Assurance Testing & Acceptance Testing)<br />
• Business Needs Assessment Analysis (Site Surveys, RFP • Business Process Reengineering (Improving Workflows, Cost,<br />
interpretation, Critical Systems Designs, System Engineering) Quality, Services & Efficiency)<br />
• Cross-functional team building and leadership training • Product Implementation, Technology integration, re-evaluation and<br />
research<br />
• Customer Service and Support (Helpdesk, Maintenance & • Performance management (Problem solving & Critical thinking)<br />
Services)<br />
• I.T Consulting<br />
• Decision making & Change management (Achievable Development<br />
Plans and Schedules)<br />
EMPLOYMEMT HISTORY<br />
Technical (Security) Officer, Security Systems Integration, United Nations MICT, Tanzania, 1 st August 2016 to 31 st December<br />
2016 (<strong>Salary</strong> Net USD 6000 PM)<br />
Administer and manage the MICT Security Local Area Network, MICT CCTV System & Access Control Systems & programs<br />
at the AICC Compound. Responsible for the day-to-day management, administration and maintenance of the United Nations<br />
Security Access control and CCTV surveillance system consisting of multi-vendor Hardware and enterprise software<br />
Applications to include;<br />
o Security Network System/Cisco Local Area Network,<br />
o Security access control and event management system with PACsecurnet server,<br />
o Video management system/ Cisco Operation manager and Network attached storage/ EMC and Promise System.<br />
o Video Analytics, License Plate Recognition (LPR) and Perimeter Intrusion Detection system<br />
o Microsoft® Windows® Server 2008/2012 Operating Systems.<br />
o Ensure maximum security and privacy of information within the Section Network;<br />
o Maintain and update Safety and security <strong>IT</strong> equipment's i.e. Switches, WAN/LAN, Network storage, servers<br />
(Hardware and Software)<br />
Administered assistance and training to users regarding the old and new systems and applications related to local police<br />
support services to ICTR HQ, VIP, Safe House and Special Events.<br />
Controlled day-to-day management of Pass & ID unit system; including issuance of access card, for ICTR/MICT clients,
maintain access groups, designing ID template for different functions and events<br />
Administered tasks that included using suggested management tools, monitoring tools and benchmarking tools, to monitor<br />
the system, servers, network and end-point element (such as cameras and door readers), and advice the contracted vendor<br />
of any underlying problems. Administered using commonly measured metrics such as response time, availability and<br />
uptime, Status request failures, such as when a connection cannot be established, or a server ‘times-out’, or the document<br />
or message cannot be retrieved, usually produce an action from the monitoring system.<br />
Analyzed asset management strategies as the ‘Security Asset Custodian’ representative and would monitor current security<br />
equipment and ensures minimum equipment “technical-specification” requirements are purchased (met), maintained<br />
and/or deployed in accordance with laid out UN policies.<br />
Controlled, manage and coordinates the issuance of identity cards, created and manage customized ‘Clearance Levels’,<br />
controlled entry-control methods (such as time specification and event triggers), managed access door groups, as<br />
appropriate and where required.<br />
Enforced implementation of time services and servers so that the CCTV systems and recordings were in sync with real<br />
time and the recording servers<br />
Enhanced forensics and Investigative evidence from the security-system relating to incidences involving UN personnel,<br />
project personnel or any other resident personnel by means of CCTV footage retrieval or providing access control event<br />
audit reports and video analytics. Generated forensic video footage and reports as required for investigative purposes as<br />
required by Security Management<br />
Prioritized the installation process of the Access Control and CCTV installations, by collecting and sharing the<br />
requirements, highlighting the key milestones schedules, so that installation would be complete on schedule and all the<br />
deliverables met on time.<br />
Streamlined the use and operation of the Security Systems (Badging, ACS and CCTV Systems) to reduce workload<br />
operations, increase in performance and efficiency so as the trained personnel are effective and productive.<br />
Assisted with the project implementation, installation and delivery of the Access Control and CCTV installation projects,<br />
and assisted with the supervision of the implementation, installation and commissioning phase of the project in UNMICT<br />
Laki Laki Complex.as follows;<br />
o Coordinated the progress, schedule and scopes of works of the installations of the Access Control System and<br />
CCTV System. The security systems in MICT are autonomous stand-alone systems supplied by multiple vendors.<br />
The Access Control System (ACS) is installed by KK Security Ltd. and the Surveillance System (CCTV) is<br />
installed by Benson Security Ltd<br />
o Recommended installation methods, including directing the type of finishing of installation, mounting or erecting<br />
of the Access Control Elements such as readers, controllers, magnets and cameras.<br />
o Established and documented rules and guidelines for the system installation, system operation, system<br />
management, standard operating procedures (SOP), preliminary integration and acceptance tests procedures<br />
(ATP), for the implementation of the Access Control System and CCTV System installation.<br />
o Developed templates and designs for the Badging and Enrollment System for the new Access Control System<br />
that was implemented in MICT offices in Laki Laki.<br />
o Trained, developed and supervised key personnel to operate and ensure the highest standard of compliance in the<br />
operation and use of the Access Control, Barging & Enrolment Station, and CCTV Software applications and<br />
other Security assets.<br />
o Reviewed all naming schemas (Door Names, Camera Names) and lables before implementation to avoid<br />
overlapping, ambiguity and redundancy.<br />
Achieved the identification of the Security (Access Control and CCTV) needs of the organization from within the organization,<br />
and continually adapted the system to the organizational on growing needs.<br />
Completed the void gap created by multi-autonomous security systems by acting as the mediator and liaison with all the<br />
vendors, ICTS, Facilities and Security and understanding the technical aspects of the underlying autonomous stand-alone<br />
systems supplied by multiple vendors, while understanding and bridging the needs of the organization as concerts the security<br />
system.<br />
Identified and reduced the gaps in the existing systems capabilities and made recommendation for amendment where necessary<br />
by documenting ‘Statement of Requirements’ and/or providing technical specifications for the endorsement and/or<br />
procurement of security systems equipment and subsystems.<br />
Documented and Made recommendations for a future organizational need to Integrate all the independent autonomous subsystems<br />
(CCTV, ACS, FAS, PIDS, PAS, LAN, SMS) into a single unified system or (Security Management Systems) SMS and to<br />
manage the systems via a single Managed Network, integrated systems and unified SMS in the central control.
Chief Technical Officer, Systems Integration, ORAD Control Solutions, Kenya, June 2008 to July 2016 (<strong>Salary</strong> Net USD 3000<br />
PM)<br />
Chief Technical Officer / Project Manager / Systems Engineer & Integrator GLOSEC ltd dealing in Local Projects<br />
Management and Consultations.<br />
Project Manager: Integrated Security Systems, Transglobal Project USD $700,000 project<br />
<strong>IT</strong> Project Manager: Integrated Security Systems, United Nations Offices at Nairobi (UNON) USD $4,700,000 project<br />
<strong>IT</strong> Project Manager: Integrated Security Systems, United Nations Economic Commission of Africa, Ethiopia (UNECA)<br />
USD $4,700,000 project<br />
<strong>IT</strong> Project Manager: Integrated Security Systems, Kenya Commercial Bank (KCB) Project USD $2,000,000 project<br />
Assisted in the Engineering and Integration of the I.T component in the comprehensive solutions portfolio of dedicated<br />
units specializing in Security and Life Safety, including the deployment of large-scale and sophisticated turnkey Solutions.<br />
Largest client being the United Nations Offices in Nairobi (UNON) security project.<br />
Administered a large range of Security projects, including design & build, installing and configuration of Integrated Access<br />
Control Systems offering some of today’s most advanced solutions including biometry and video analytics systems.<br />
Systematized, installed and configured cutting edge Fire & Life Safety solutions in diverse environments.<br />
Perform general maintenance procedure for major installations (e.g UNON) including;<br />
o Administered root, system, operator and user privileges for system users<br />
o Resolved communication failures in Security System devices and controllers.<br />
o Assed the full functionality of the entire Security System and resolving known and unknown issues.<br />
o Determined system log problems, helpdesk calls or service requests, and resolve within the stipulated resolution<br />
time.<br />
o Reconciled all failed devices connecting to the server and resolved any system failures.<br />
o Conserved optimal performances of all servers by application of latest updates, patches and versions.<br />
o Resolved input supervision faults as indicated by the monitoring station<br />
o Maintained all video attached devices are in there normal working conditions<br />
o Managed Disaster Recovery Procedures including, Regularly backup NVR Servers, CCURE Servers, FAS Servers<br />
& PID Servers, Confirmed all Databases running CCURE Configuration Databases (CF_DB) and Journal<br />
(JL_DB) are Backed up daily, Backup ALL personnel data, databases and configuration files regularly, Backup all<br />
Istar Pro configuration files, CISCO Configuration Files, Fire Panel Config files running critical and Security<br />
updates on all windows machines.<br />
o Established that all ANTIVIRUS updates are applied on each system, Applying patches and updates whence<br />
required.<br />
o Executed a full administration, full monitoring, full configuration, full maintenance and housecleaning of the<br />
CISCO Network<br />
Consultant, Information Technology Project Coordinator, United Nations Offices, Nairobi (UNON), July 2007 to March 2009<br />
(<strong>Salary</strong> Net USD 3700 PM)<br />
Assisted in Coordinating the implementation of a $5Million “UN globalize” Standardized Access Control System at the<br />
United Nations, Nairobi duty station.<br />
Incorporated into the pioneered Project Management Structure called PACT (Project Access Control Team) created to<br />
lead a global, secretariat-wide working group composed of security specialists and professionals from the Office of Central<br />
Support Services with expertise in Information technology, Facilities management and procurement management.<br />
Coordinated in the planning, developing, implementing, scheduling, bidding and evaluating the tendering process for<br />
request for proposal, and, coordinating and managing the entire implementation for the entire scope of works for security<br />
and <strong>IT</strong> elements of a fully integrated and standardized access control system<br />
Designated as a representative and, in representation of UNON (as “owner of the project”) to serve to ensure that the<br />
Contractor meets all the requirements as specified in the scope of works from initiation to final completion as PACT<br />
initiative for the UNON campus.<br />
Manager, Information Technology Service Delivery, First Computers Limited, Nairobi, 2001 to June 2007 (<strong>Salary</strong> Net KES<br />
120,000 PM)<br />
Created a performance-driven culture that ensures accountability and personal responsibility, through managing,<br />
developing, training, and motivating up to 19 team members in service delivery, project planning, engineering, installation,<br />
project delivery, operations and maintenance of campus-wide networking infrastructure – to accomplish key corporate<br />
business objectives and clientele satisfaction through contractual obligations.<br />
Spearheaded, through contractual obligations, major ground operation projects from conception to sign-off, upgrades to<br />
major overhauls, remodeling and redesign of <strong>IT</strong> infrastructures, systems, processes and models that have significant<br />
budgetary obligations.
Developed and introduced various concepts and workflows that reduced effort and increased efficiency in global team<br />
member user-support processes which included; centralized scripting, standardized installations, single model disk imaging,<br />
raw application repositories, standard roaming profiles, centralized tools of basic diagnosis, online asset management<br />
processing and centralized workflow calendaring and planning.<br />
Senior Engineer, Client Support, Computech Ltd, Nairobi, April 1998 to March 2001<br />
Standardized the planning, engineering, installation, operations and maintenance of campus networking infrastructure.<br />
Coordinated a team of engineers to carry out <strong>IT</strong> support who perform 2nd and 3rd level desktop troubleshooting<br />
Performed tasks related to scheduled service requests, including equipment replacement, equipment installation/deinstallation,<br />
software installation, LAN connection and returns to stock.<br />
Provide advice to clients regarding <strong>IT</strong> standards and workflow processes and assist in quality assurance procedures.<br />
Contributed to the development of the latest <strong>IT</strong>SD standards and technology and providing technology solutions.<br />
Provided basic training to end-users on the use of standard systems.<br />
Prepared various technical reports workflows and generating statistical information for management reporting<br />
Developed plans for feasibility assessment, design, and installation, including project plans, schedules, time and cost<br />
estimates; provide plans for set-up and operations of new or modifications to existing network infrastructure.<br />
Projects Supervisor, User Support, Kenafro Computers Ltd, Nairobi, Sep 1995 to Dec 1997<br />
Promoted to Technical Supervisor on exceptional ability to troubleshoot through critical thinking and innovative diagnosis<br />
Designing, planning, engineering of installation, operations and maintenance of campus networking infrastructure. Key<br />
notable clients designed were Abercrombie & Kent (Structured Ethernet cabling, ksh 1.5Million project -1997), Ultimate<br />
Security (Legacy Netware 4.11 Server Mirroring with Thomas Conrad Technologies - 1997), Henkel Kenya Ltd (Redesign<br />
Network infrastructure from coaxial to Ethernet CAT5 structured cabling.<br />
Coordinated a team of engineers to carry out <strong>IT</strong> support who perform 2nd and 3rd level desktop troubleshooting<br />
Performed tasks related to scheduled service requests, including equipment replacement, equipment installation/deinstallation,<br />
software installation and LAN connections<br />
Responded to requests from users and assist in deploying/configuring systems.<br />
Received, unpack, and inspect all incoming <strong>IT</strong> equipment<br />
Solved problems encountered and troubleshoot network and device anomalies and diagnose and resolve any hardware,<br />
software, or connectivity problems.<br />
Collaborated in performing software distribution, updates, scripting, testing and support and perform hardware and<br />
software configuration.<br />
SYSTEMS EXPERIENCE AND PROFICIENCIES<br />
• Advancis: Winguard® Command And Control Systems • American Dynamics: VideoEdge Network Video Recorders (NVR)<br />
• Tyco Software House: Ccure 9000 Security & Event • Cisco VSOM Video Surveillance Operations Manager<br />
Management Systems<br />
• Tyco Software House: Victor Unified Management Systems • Cisco Video Surveillance Manager Safety and Security Desktop<br />
• Software House & Marathon: EverRun MX Fault Tolerant • Fault Tolerant Servers including Everrun MX from Stratus, and<br />
Business Continuity Systems<br />
Marathon<br />
• Windows Server Technologies, WINDOWS Servers, SUSE • Client / Server Technologies, Web-Based Technologies &<br />
Linux Enterprise Server Technologies, Marathon Servers: Relational Databases (Linux /Apache /PHP / MySQL) & (Windows<br />
(Application Servers /Terminal Servers / Failover<br />
ASP(x) .NET and IIS), MSSQL<br />
Servers/Active Directory /Virtual Servers)<br />
• Cisco, HP: Core Switch, Access Switch, Networking<br />
Concepts & Technologies (LANS & WANS)<br />
• Internetworking Concepts, such as firewalls, communication<br />
protocols, proxy/caching servers / Routing / Bridging / NAT &<br />
DNS<br />
EDUCATION & CERTIFICATIONS<br />
Post Graduate Diploma in Information Systems Management, University of Liverpool, England, United Kingdom (2012)<br />
Bachelor of Science Information Systems & Technology, GPA 3.2, United States International University, Nairobi, Kenya (2008)<br />
Diploma Electrical & Electronics Engineering, Credit Pass, The Kenya Polytechnic, Nairobi, Kenya (1993)<br />
Certified Netware Engineer, CNE 5, CNA 5, Novell® Education<br />
Microsoft Certified Systems Engineer, MCSE Track, Microsoft® Education<br />
Microsoft Windows NT 4.0 Workstation Administrator, BrainBench® Certification<br />
Ccure 9000 Level 2, Tyco ® Certification, Paris, France (2012)<br />
Ccure 9000 Level 1, Tyco ® Certification, Paris, France (2012)<br />
Victor 4.2 Site Manager, Tyco ® Certification, Paris, France (2012)<br />
VideoEdge NVR 4.1, Tyco ® Certification, Paris, France (2012)