BWOC_Menu_split

Black & White
Office Consultancy
Menu of Services
Working to ensure
your office works for you
020 3092 0133
info@bw-oc.com
www.bw-oc.com

OFFICE & FACILITIES
EXPERTISE
Review of operational and back office processes,
such as new joiner/leaver procedures,
facilities-related issues and support handling
Implementing pro-active management and
process improvement steps, highlighting
legislative/recommended requirements
Leased and serviced office reviews with general
premises support and commercial advice,
including business rates and commercial
combined insurance
Multi-office site support, with assessments and
recommendations that ensure consistency with
any identified changes to be implemented
across all sites
General office administration support, review
and cover (such as for planned absences or
support gaps)
Reception and Front of House process review
and service improvements, with training as
appropriate
Mechanical and Engineering contract support
and advice on requirements such as PAT,
emergency lighting, air conditioning and
handyman
IT support/services reviews and advice (such as
for mobile contracts, landlines, data and cabling,
IT kit, comms rooms and supression systems,
conferencing and AV equipment)
Security and control support regarding CCTV,
access control and recommendations
PROJECTS
New office set-up, contract implementation and
procedures package available
Office fit-out/refurbishment project
management, support and advice
Licence to Alter pack in preparation for
Landlord Consent (when dealing with fit-out
works)
Office reconfiguration, moves and changes
planning support or full project management

HEALTH & SAFETY
CONSULTING
Gap analysis and review of current procedures,
with follow-up report and on-the-spot advice
Policy, risk assessment and other H&S
document reviews
Review of training requirements in line with
legislation, recommendations for partner
training providers
Display Screen Equipment (DSE)
assessments/advice, training templates and
self-assessment support
Health and Safety Officer role on behalf of firms
of up to 50 employees
Risk Assessments and Method Statement checks,
such as for suppliers and contractors
PROCUREMENT
PROCESSES
Contract and procurement reviews for general
office/IT supplies including stationery, telecoms,
cleaning, plants and furniture
Process review/recommendations to include
implementation of end-to-end procurement
processes
Compliance and risk checks, in relation to
supplier or contractor, as part of procurement
processes
Introductions to approved/established goods
and services firms as required, resulting from
detailed tendering and benchmarking exercises
RECRUITMENT
SUPPORT
Job specification support and advice (in relation
to office management/administrative positions)
Direct or indirect recruitment through
recommended recruitment partner
Initial screening and interview participation as
required
Training and handover upon hire

BUSINESS CONTINUITY
PLANNING
Review of current Business Continuity Planning
(BCP) and Disaster Recovery (DR) policies/plans,
with report and recommendations
Creation and implementation of an end-to-end
BCP process (on a global level if required) to
include the development of a working
group/committee with employee and key
stakeholder engagement
Implementation of notification systems
(incident alerts, for example) through partner
providers, with full support included
Review of existing DR site and/or introduction
to recommended alternative providers
COACHING & DEVELOPMENT
Review and up-skill existing office
management/administrative staff who are
responsible for the day to day running
Providing your staff with the tools, resources
and training to ensure effective operations
and a more motivated work-force
BLACK & WHITE
MEMBERS PORTAL
Sign-up to our portal to receive hints & tips,
templates & useful documents, service and
product supply recommended partners and
exclusive access to our Office Management
network, forum and events calendar
WHY WE’RE UNIQUE
We offer all-encompassing expertise that
improves and manages the running of your
office, completely tailored to suit your
business. We understand that at the heart of
any successful business is a happy and
motivated workforce, hand in hand with
seamless operational processes. Our aim is to
ensure your office works for you, providing a
healthy return on your investment.