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BIS 261 DeVry Complete Quiz Package

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<strong>BIS</strong> <strong>261</strong> <strong>DeVry</strong> Week 1 <strong>Quiz</strong> Latest<br />

QUIZ 1 PAGE 1<br />

1. Question : (TCO 3) The process of understanding and specifying what an information system should do is:<br />

o<br />

o<br />

o<br />

o<br />

systems design.<br />

systems construction.<br />

systems analysis.<br />

systems implementation.<br />

Question 2. Question : (TCO 3) By definition, a systems analyst is a business professional who:<br />

o<br />

o<br />

o<br />

o<br />

manages the development and use of an information system.<br />

uses analysis and design techniques to solve business problems using technology.<br />

uses an information system to perform day-to-day business operations.<br />

authorizes the use of corporate funds for information technology projects.<br />

Question 3. Question : (TCO 3) The first step in a systems analyst's approach to problem-solving is to:<br />

o<br />

o<br />

o<br />

o<br />

research and understand the problem.<br />

verify that the benefits of solving the problem outweigh the costs.<br />

develop a set of possible solutions.<br />

implement a solution.<br />

Question 4. Question : (TCO 3) An information system is defined as a collection of interrelated components that:<br />

o<br />

o<br />

o<br />

o<br />

transform management reports into business transactions.<br />

allow business customers to communicate directly with suppliers.<br />

collect, process, store, and output information for performing business tasks.<br />

develop analysis and design specifications.<br />

Question 5. Question : (TCO 3) Functional decomposition is defined as a process of:<br />

o<br />

o<br />

o<br />

o<br />

assembling a system out of smaller subsystems.<br />

integrating systems into a larger super system.<br />

connecting interrelated components to form a system.<br />

dividing a system into components based on subsystems.


Question 6. Question : (TCO 3) A subsystem is defined as a system that:<br />

o<br />

o<br />

o<br />

o<br />

is part of a larger system.<br />

contains other systems.<br />

has interrelated components.<br />

can be functionally decomposed.<br />

Question 7. Question : (TCO 3) The separation between a system and its environment that is crossed by inputs<br />

and outputs, is the:<br />

o<br />

o<br />

o<br />

o<br />

system architecture.<br />

system filter.<br />

system membrane.<br />

system boundary.<br />

Question 8. Question : (TCO 3) A system that records accounting information needed to produce financial<br />

statements is:<br />

o<br />

o<br />

o<br />

o<br />

an accounting and financial management system.<br />

a customer relationship management system.<br />

a supply chain management system.<br />

a human resource management system.<br />

Question 9. Question : (TCO 3) A system that supports strategic planning and executive decision making is:<br />

o<br />

o<br />

o<br />

o<br />

a manufacturing management system.<br />

a business intelligence system.<br />

a knowledge management system.<br />

a collaboration support system.<br />

Question 10. Question : (TCO 3) Using an integrated set of software modules as the primary information systems<br />

in an organization is known as:<br />

o<br />

o<br />

o<br />

o<br />

strategic planning.<br />

enterprise resource planning.<br />

business process reengineering.<br />

functional decomposition.<br />

PAGE 2<br />

1. Question : (TCO 3) The central idea underlying the concept of the systems development life cycle is:<br />

o<br />

o<br />

o<br />

o<br />

that a larger system can be divided into smaller subsystems.<br />

that an information system has a life of its own that follows a definite progression.<br />

that the performance of a business process can be improved by changing how work is done.<br />

that an information system can be viewed as a collection of interacting objects.<br />

Question 2. Question : (TCO 3) The _______________ approach to systems development assumes that a<br />

project cannot be fully planned in advance, so plans must be adjusted as the project proceeds.<br />

o<br />

o<br />

o<br />

object-oriented<br />

waterfall<br />

predictive


o<br />

adaptive<br />

Question 3. Question : (TCO 3) A pure waterfall approach to systems development is considered to be:<br />

o<br />

o<br />

o<br />

o<br />

a highly adaptive approach.<br />

a highly predictive approach.<br />

a compromise between adaptive and predictive approaches.<br />

a highly iterative approach.<br />

Question 4. Question : (TCO 3) The spiral model is an example of a (n) _____________ approach to systems<br />

development.<br />

o<br />

o<br />

o<br />

o<br />

predictive<br />

linear<br />

iterative<br />

object-oriented<br />

Question 5. Question : (TCO 3) An iterative approach to the software development life cycle is used frequently<br />

in:<br />

o<br />

o<br />

o<br />

o<br />

the waterfall approach.<br />

adaptive SDLC approaches.<br />

predictive SDLC approaches.<br />

linear SDLC approaches.<br />

Question 6. Question : (TCO 3) A project having high technical risk, in which the requirements and needs are<br />

uncertain, would be best suited to which SDLC approach?<br />

o<br />

o<br />

o<br />

o<br />

A waterfall approach<br />

A predictive approach<br />

An adaptive approach<br />

A sequential approach<br />

Question 7. Question : (TCO 3) The phases of the Unified Process life cycle are:<br />

o<br />

o<br />

o<br />

o<br />

planning, analysis, design, and implementation.<br />

initiation, planning, execution, and delivery.<br />

inception, elaboration, construction, and transition.<br />

encapsulation, inheritance, and polymorphism.<br />

Question 8. Question : (TCO 3) During the ______________ phase of the Unified Process, the team designs,<br />

implements, and tests the complete system, possibly including multiple releases.<br />

o<br />

o<br />

o<br />

o<br />

construction<br />

inception<br />

transition<br />

elaboration<br />

Question 9. Question : (TCO 3) A ____________ provides detailed guidelines to follow for completing every<br />

systems development activity.<br />

o<br />

o<br />

o<br />

o<br />

model<br />

functional decomposition<br />

methodology<br />

use case


Question 10. Question : (TCO 3) A database that stores information about the system in a visual modeling tool,<br />

including models, descriptions, and references, is called:<br />

o<br />

o<br />

o<br />

o<br />

an integrated development environment.<br />

a methodology.<br />

a repository.<br />

a problem domain.<br />

<strong>BIS</strong> <strong>261</strong> <strong>DeVry</strong> Week 2 <strong>Quiz</strong> Latest<br />

1. Question : (TCO 4) According to research, a major reason why projects fail or are only partially successful is:<br />

o<br />

o<br />

o<br />

o<br />

incomplete or changing system requirements.<br />

extensive user involvement.<br />

thorough and detailed project plans.<br />

strong support from upper management.<br />

Question 2. Question : (TCO 4) ______________ has been found to improve project success rates.<br />

o<br />

o<br />

o<br />

o<br />

Incorporating best practices in project management<br />

Avoiding iterative, evolutionary development methods<br />

De-emphasizing factors influencing project success<br />

Adopting unrealistic work schedules<br />

Question 3. Question : (TCO 4) Organizing and directing other people to achieve a planned result within a<br />

predetermined schedule and budget is a definition of:<br />

o<br />

o<br />

o<br />

o<br />

project management.<br />

systems analysis.<br />

feasibility assessment.<br />

risk management.<br />

Question 4. Question : (TCO 4) By definition, the oversight committee for a project consists of:<br />

o<br />

o<br />

o<br />

o<br />

the clients and key managers who review and direct the project.<br />

the group that funds the project.<br />

the group of people that will use the new system.<br />

all project managers in the organization.<br />

Question 5. Question : (TCO 4) Comparing predictive and adaptive approaches, in an adaptive project, planning<br />

tasks are:<br />

o<br />

o<br />

o<br />

o<br />

more concentrated at the start of the project.<br />

more distributed over the lifetime of the project.<br />

purely project management tasks.<br />

purely SDLC tasks.<br />

Question 6. Question : (TCO 4) Comparing predictive and adaptive approaches, in a predictive project, planning<br />

tasks are:<br />

o<br />

o<br />

o<br />

o<br />

purely project management tasks.<br />

purely SDLC tasks.<br />

more concentrated at the start of the project.<br />

more distributed over the lifetime of the project.


Question 7. Question : (TCO 4) People inside of the company who will use the system to do their work belong<br />

to which category of stakeholders?<br />

o<br />

o<br />

o<br />

o<br />

Internal users<br />

External users<br />

Sponsors<br />

Support staff<br />

Question 8. Question : (TCO 4) Improvements that will accrue to a company as a result of a project and its<br />

deliverables are known as:<br />

o<br />

o<br />

o<br />

o<br />

system capabilities.<br />

business models.<br />

project stakeholders.<br />

business benefits<br />

Question 9. Question : (TCO 4) What is the key question to be answered when completing the problem definition<br />

activity?<br />

o<br />

o<br />

o<br />

o<br />

Can the project be completed on time given available resources?<br />

Do we understand what we are supposed to be working on?<br />

Is it still feasible to begin working on this project?<br />

Are we ready to start the project?<br />

Question 10. Question : (TCO 4) Which column in a risk analysis matrix provides an assessment of how badly<br />

the project will be affected if the risk materializes?<br />

o<br />

o<br />

o<br />

o<br />

Risk description<br />

Potential impact on project<br />

Likelihood of occurrence<br />

Overall threat<br />

1. Question : (TCO 4) Risk management is primarily concerned with:<br />

o<br />

o<br />

o<br />

o<br />

identifying potential trouble spots that could jeopardize project success.<br />

developing a work breakdown structure, including intermediate deliverables.<br />

understanding how the project contributes to the organization's strategic direction.<br />

listing all stakeholders with an interest in the system.<br />

Question 2. Question : (TCO 4) "Fear of change of job responsibilities" is an example of what type of feasibility<br />

issue?<br />

o<br />

o<br />

o<br />

o<br />

Technological feasibility<br />

Schedule feasibility<br />

Resource feasibility<br />

Organizational and cultural feasibility<br />

Question 3. Question : (TCO 4) Which of the following would be an example of a schedule feasibility issue?<br />

o<br />

o<br />

o<br />

o<br />

A system will create changes to long-standing work procedures for users.<br />

Management imposes an unrealistic deadline for deploying the system.<br />

A key development team member is hired away by a competitor.<br />

Users of the system possess a low level of computer competency.<br />

Question 4. Question : (TCO 4) Which of the following is an example of a resource feasibility issue?


o<br />

o<br />

o<br />

o<br />

Substantial computer phobia among users of a new system<br />

The system includes advanced features that stretch the technological state of the art.<br />

Knowledgeable team members are transferred to a higher priority project.<br />

The project has an inflexible completion deadline dictated by external factors.<br />

Question 5. Question : (TCO 4) A comparison of the expenses of developing and operating a system versus its<br />

anticipated financial advantages is:<br />

o<br />

o<br />

o<br />

o<br />

a cost/benefit analysis.<br />

a business model.<br />

an essential use case.<br />

an economic breakdown structure.<br />

Question 6. Question : (TCO 4) Costs that are incurred after a system is up and running are termed:<br />

o<br />

o<br />

o<br />

o<br />

development costs.<br />

organizational costs.<br />

incremental costs.<br />

operating costs.<br />

Question 7. Question : (TCO 4) The major sources of benefits included in a cost/benefit analysis are:<br />

o<br />

o<br />

o<br />

o<br />

development benefits and operating benefits.<br />

decreased costs and increased revenues.<br />

internal benefits and external benefits.<br />

business benefits and technological benefits.<br />

Question 8. Question : (TCO 4) The multiplier that is used to bring future values back to current values when<br />

calculating net present value is called the:<br />

o<br />

o<br />

o<br />

o<br />

return on investment.<br />

internal rate of return.<br />

discount factor.<br />

payback period.<br />

Question 9. Question : (TCO 4) Another term for the payback period is the:<br />

o<br />

o<br />

o<br />

o<br />

net present value.<br />

discount factor.<br />

break-even point.<br />

interest rate.<br />

Question 10. Question : (TCO 4) A measure of the percentage gain from an investment, such as a new system,<br />

is the:<br />

o<br />

o<br />

o<br />

o<br />

net present value (NPV).<br />

return on investment (ROI).<br />

break-even point.<br />

discount factor.<br />

<strong>BIS</strong> <strong>261</strong> <strong>DeVry</strong> Week 3 <strong>Quiz</strong> Latest<br />

1. Question : (TCO 5) Generally, systems analysis involves the creation of:


o<br />

o<br />

o<br />

o<br />

both logical and physical models.<br />

neither logical nor physical models.<br />

mainly logical models.<br />

mainly physical models.<br />

Question 2. Question : (TCO 5) Narrative memos, reports, or lists that describe aspects of a system are<br />

considered _____ models.<br />

o<br />

o<br />

o<br />

o<br />

graphical<br />

mathematical<br />

descriptive<br />

environmental<br />

Question 3. Question : (TCO 5) When considering system users as stakeholders, their roles should be identified<br />

in what two dimensions?<br />

o<br />

o<br />

o<br />

o<br />

Technical and administrative<br />

Managerial and technical<br />

Horizontal and vertical<br />

Analysis and design<br />

Question 4. Question : (TCO 5) People who use a system to perform the day-to-day operations of an<br />

organization are considered:<br />

o<br />

o<br />

o<br />

o<br />

information users.<br />

management users.<br />

business users.<br />

executive users.<br />

Question 5. Question : (TCO 5) Prototypes that are built early in the project to assess whether new technology<br />

is capable of addressing the business need are:<br />

o<br />

o<br />

o<br />

o<br />

logical prototypes.<br />

physical prototypes.<br />

discovery prototypes.<br />

feasibility prototypes.<br />

Question 6. Question : (TCO 5) System requirements are defined as:<br />

o<br />

o<br />

o<br />

o<br />

diagrams and schematic representations of aspects of a system.<br />

specifications that define the functions to be provided by a system.<br />

sequences of steps to process business transactions.<br />

models created to verify concepts and then discarded<br />

Question 7. Question : (TCO 5) Functional requirements are system requirements that describe:<br />

o<br />

o<br />

o<br />

o<br />

characteristics related to workload measures such as throughput and response time.<br />

characteristics related to an organization's environment, hardware, or software.<br />

characteristics of the system other than activities it must perform.<br />

activities or processes that the system must perform.<br />

Question 8. Question : (TCO 5) _____ requirements are characteristics of the system other than activities it<br />

must perform or support.<br />

o<br />

o<br />

Descriptive<br />

Graphical


o<br />

o<br />

Functional<br />

Nonfunctional<br />

Question 9. Question : (TCO 5) Technical, usability, and security requirements are all types of:<br />

o<br />

o<br />

o<br />

o<br />

nonfunctional requirements.<br />

functional requirements.<br />

performance requirements.<br />

reliability requirements.<br />

Question 10. Question : (TCO 5) _____ requirements describe operational characteristics related to an<br />

organization's environment, hardware, and software.<br />

o<br />

o<br />

o<br />

o<br />

Technical<br />

Performance<br />

Usability<br />

Reliability:<br />

PAGE 2<br />

1. Question : (TCO 5) _____ requirements describe the dependability of the system.<br />

o<br />

o<br />

o<br />

o<br />

Reliability<br />

Technical<br />

Performance<br />

Usability<br />

Question 2. Question : (TCO 5) Interview questions that require discussion and explanation, and do not have a<br />

simple, short answer, are:<br />

o<br />

o<br />

o<br />

o<br />

open-ended questions.<br />

closed-ended questions.<br />

functional questions.<br />

open-source questions.<br />

Question 3. Question : (TCO 5) Closed-ended questions, by definition, are questions that:<br />

o<br />

o<br />

o<br />

o<br />

have a simple, definitive answer.<br />

require discussion and explanation.<br />

deal with exception conditions.<br />

ask about the existing system.<br />

Question 4. Question : (TCO 5) Which of the following is a recommended practice for conducting interviews?<br />

o<br />

o<br />

o<br />

o<br />

Dress more casually than anyone else to put the interviewees at ease.<br />

Arrive late to be sure your interviewee is ready.<br />

Take as much time as necessary to cover everything in a single meeting.<br />

Probe for details to ensure a complete understanding of procedures and rules.<br />

Question 5. Question : (TCO 5) Which of the following is considered a best practice in systems analysis today?<br />

o<br />

o<br />

o<br />

o<br />

Automate the existing system without considering alternatives.<br />

Have a single project team member do all user interviews.<br />

Ask only open-ended questions in interviews and on questionnaires.<br />

Focus on requirements of the new system from the beginning.


Question 6. Question : (TCO 5) Effective prototypes should be:<br />

quick.<br />

inoperative.<br />

unfocused.<br />

inflexible.<br />

Question 7. Question : (TCO 5) The JAD approach to defining requirements typically involves:<br />

o<br />

o<br />

o<br />

o<br />

one or a small number of sessions during a short time frame.<br />

many sessions spread out over a long time period.<br />

one on one meetings with individual stakeholders.<br />

separate meetings with users, technical staff, and the project team.<br />

Question 8. Question : (TCO 5) A disadvantage of researching other companies' existing solutions to a business<br />

problem is that:<br />

o<br />

o<br />

o<br />

o<br />

users may want to buy a solution immediately, before completing a full investigation.<br />

it may help users generate new ideas to improve business functions.<br />

it is riskier to buy a solution than to build it.<br />

seeing state of the art solutions can help the company stay up to date.<br />

Question 9. Question : (TCO 5) A computer system that allows all participants in a JAD session to post<br />

comments from their own computers is usually called a:<br />

o<br />

o<br />

o<br />

o<br />

Group Support System (GSS)<br />

JAD Support System (JSS)<br />

Multi-User Tool (MUT)<br />

Collaborative Online System (COS)<br />

Question 10. Question : (TCO 5) A review of the findings of an investigation and of models based on those<br />

findings is called a:<br />

o<br />

o<br />

o<br />

o<br />

structured walkthrough.<br />

JAD session.<br />

group support system.<br />

workflow.<br />

<strong>BIS</strong> <strong>261</strong> <strong>DeVry</strong> Week 4 <strong>Quiz</strong> Latest<br />

1. Question : (TCO 1) Someone who uses knowledge of group processes to formulate and deliver the needed<br />

structure for effective meeting interactions is by definition:<br />

o<br />

o<br />

o<br />

o<br />

a fabricator.<br />

a motivator.<br />

a factotum.<br />

a facilitator.<br />

Question 2. Question : (TCO 1) Roles for meeting participants other than facilitation include:<br />

o<br />

o<br />

o<br />

o<br />

scribing, recording, and timekeeping.<br />

scorekeeping, refereeing, and judging.<br />

moderating, voting, and abstaining.<br />

talking, listening, and thinking.


Question 3. Question : (TCO 1) A common aspect of both groups and teams is that:<br />

o<br />

o<br />

o<br />

o<br />

members of both groups and teams are equally committed to a common goal.<br />

groups and teams are equally cohesive.<br />

both groups and teams need to meet to be effective.<br />

members of both groups and teams are equally accountable to each other.<br />

Question 4. Question : (TCO 1) A well-facilitated team meeting is generally:<br />

o<br />

o<br />

o<br />

o<br />

less efficient and less effective.<br />

more efficient and more effective.<br />

more efficient and less effective.<br />

less efficient and more effective.<br />

Question 5. Question : (TCO 1) The content of a meeting refers to:<br />

o<br />

o<br />

o<br />

o<br />

the methods and tools used to help people interact with each other.<br />

how decisions are made at the meeting.<br />

the topics or subjects under discussion at the meeting.<br />

methods to ensure that everyone at a meeting has an equal voice.<br />

Question 6. Question : (TCO 1) The document that defines why a team exists and what its overall goals are, is<br />

the _____.<br />

o<br />

o<br />

o<br />

o<br />

charter<br />

agenda<br />

ground rules<br />

minutes<br />

Question 7. Question : (TCO 1) The agenda defines:<br />

o<br />

o<br />

o<br />

o<br />

why the team exists and its overall goals.<br />

appropriate ways to interact with each other during a meeting.<br />

who are the group members and who is the sponsor.<br />

what will be done at a particular meeting.<br />

Question 8. Question : (TCO 1) At the beginning of a meeting, the facilitator should:<br />

o<br />

o<br />

o<br />

o<br />

immediately open the discussion on the first agenda item.<br />

ask participants to read a printed copy of the ground rules during a break.<br />

review the meeting agenda and ground rules with the participants.<br />

ask all participants to contribute suggestions for the agenda.<br />

Question 9. Question : (TCO 1) A process intervention is:<br />

o<br />

o<br />

o<br />

o<br />

an interruption by the facilitator of the meeting process and conversation.<br />

a planning session held prior to the start of a meeting.<br />

a workshop to teach team members a new interaction technique.<br />

a change to the meeting agenda to remove a controversial topic.<br />

Question 10. Question : (TCO 1) If many members of the group are having "sidebar" conversations during<br />

someone else's presentation, the recommended intervention is to:<br />

o<br />

o<br />

insist that all members holding sidebar conversations leave the meeting.<br />

issue a friendly reminder to the group to please hold one conversation at a time.


o<br />

o<br />

suggest that the group consider taking a break.<br />

make a direct request to each member to hold their comments until the presenter has finished.<br />

PAGE 2<br />

1. Question : (TCO 1) A facilitator should suggest using the "parking lot" or "parking the issue" when:<br />

o<br />

o<br />

o<br />

o<br />

a group member has personally attacked another individual member.<br />

a group member has personally attacked the entire group.<br />

team members are late returning from breaks.<br />

discussions of side issues are interfering with covering the main agenda items.<br />

Question 2. Question : (TCO 1) In the rare instance that a group member cannot "let go" of a personal favorite<br />

"war story" or recurring complaint, even after repeated interventions, the facilitator should:<br />

o<br />

o<br />

o<br />

o<br />

eject the member from the meeting.<br />

notify the member's manager.<br />

accept the inevitable and allow the member to finish the story or complaint.<br />

speak to the member privately at a break, asking for his or help to keep the session moving.<br />

Question 3. Question : (TCO 1) A facilitator should, as a last resort, invite a group member to bow out of a<br />

meeting when:<br />

o<br />

o<br />

o<br />

o<br />

the member is repeatedly late returning from breaks.<br />

the member repeatedly starts side conversations while others are presenting.<br />

the member insists on recounting a favorite "war story" that everyone has heard before.<br />

the member repeatedly launches personal attacks against others.<br />

Question 4. Question : (TCO 1) When team members are repeatedly late returning from breaks despite a light<br />

reminder, the facilitator should:<br />

o<br />

o<br />

o<br />

o<br />

stop allowing the group to take any breaks.<br />

facilitate a group discussion of why this is occurring and what to do about it.<br />

lock the door to prevent anyone who returns late from rejoining the meeting.<br />

adjust the scheduled end time of the meeting to compensate for the delays.<br />

Question 5. Question : (TCO 1) When selecting a tool for keeping a running memory, facilitators should:<br />

o<br />

o<br />

o<br />

o<br />

use computer-based tools whenever they are available.<br />

choose simple tools like flip charts instead of complex computer-based tools.<br />

choose the tool that works best for the facilitator, the group, and the environment.<br />

consistently use the same tool for every group in order to gain experience with it.<br />

Question 6. Question : (TCO 1) An advantage of appointing an individual other than the facilitator to act as a<br />

scribe or recorder is that:<br />

o<br />

o<br />

o<br />

o<br />

it gives the facilitator more control over what is recorded.<br />

it frees the facilitator to focus on group dynamics and other aspects of facilitation.<br />

no special skills are required to be a scribe or recorder.<br />

making an argumentative person the scribe can keep them from distracting others during the meeting.<br />

Question 7. Question : (TCO 1) When writing down the current issue for group discussion on a flip chart or<br />

whiteboard, the facilitator should:<br />

o<br />

o<br />

word the issue himself or herself.<br />

allow the person appointed as scribe to word the issue.


o<br />

o<br />

select one person from the group at random to word the issue.<br />

let the group choose and word the issue.<br />

Question 8. Question : (TCO 1) When someone in a meeting says, "We ought to do X", the facilitator should:<br />

o<br />

o<br />

o<br />

o<br />

accept responsibility for doing X himself or herself.<br />

find out who will take responsibility for X and record it as an action item.<br />

record the idea and assign responsibility for it later.<br />

ask the person offering the suggestion to bring it up again at the end of the meeting.<br />

Question 9. Question : (TCO 1) To obtain feedback from group members, a facilitator should:<br />

o<br />

o<br />

o<br />

o<br />

invite members to e-mail the facilitator if they have any suggestions.<br />

telephone each member after the meeting and ask for personal feedback.<br />

ask participants to fill out a meeting evaluation form anonymously.<br />

ask participants to fill out a meeting evaluation form and sign their names.<br />

Question 10. Question : (TCO 1) Attributes of an effective facilitator include:<br />

o<br />

o<br />

o<br />

o<br />

openness.<br />

inconsistency.<br />

passive listening.<br />

rigidity.<br />

<strong>BIS</strong> <strong>261</strong> <strong>DeVry</strong> Week 5 <strong>Quiz</strong> Latest<br />

1. Question : (TCO 2) When referring to a virtual team, the initials GDT stand for:<br />

o<br />

o<br />

o<br />

o<br />

geographically dispersed team.<br />

generally distributed team.<br />

globally displaced team.<br />

group digital teleconference.<br />

Question 2. Question : (TCO 2) A virtual team can be defined as a group of people who work across time and<br />

space using:<br />

o<br />

o<br />

o<br />

o<br />

only technology.<br />

only communication.<br />

both technology and communication.<br />

neither technology nor communication.<br />

Question 3. Question : (TCO 2) Companies that use virtual teams can expect to experience:<br />

o<br />

o<br />

o<br />

o<br />

less flexibility.<br />

lower productivity.<br />

reduced expenses.<br />

fewer opportunities for physically challenged workers.<br />

Question 4. Question : (TCO 2) A primary criterion for success for employees in a virtual environment is being:<br />

o<br />

o<br />

o<br />

o<br />

technically literate.<br />

detached and objective.<br />

in good physical condition.<br />

willing to travel frequently.


Question 5. Question : (TCO 2) Having team members share their personal Facebook profiles with each other<br />

is one way to:<br />

o<br />

o<br />

o<br />

o<br />

set expectations.<br />

build trust.<br />

manage results.<br />

schedule regular communication.<br />

Question 6. Question : (TCO 2) A best practice for communicating via e-mail is to:<br />

o<br />

o<br />

o<br />

o<br />

create long "daisy-chain" conversations.<br />

avoid meaningful subject lines.<br />

state needed actions at the start of the message.<br />

state needed actions at the end of the message.<br />

Question 7. Question : (TCO 2) When communicating via e-mail with a virtual team that includes members from<br />

different cultures, a manager should:<br />

o<br />

o<br />

o<br />

o<br />

always use an informal tone.<br />

never use an informal tone.<br />

use an informal tone only after gaining the trust of the team.<br />

ask team members whether they prefer a formal or informal tone.<br />

Question 8. Question : (TCO 2) The most important thing for a leader of a virtual team is to be _____ in how he<br />

or she communicates.<br />

o<br />

o<br />

o<br />

o<br />

consistent<br />

flexible<br />

authoritative<br />

confident<br />

Question 9. Question : (TCO 2) The most difficult situation for managing a meeting is when:<br />

o<br />

o<br />

o<br />

o<br />

some members attend in person and some attend virtually.<br />

all members attend virtually.<br />

all members attend in person.<br />

the manager attends virtually and all other members attend in person.<br />

Question 10. Question : (TCO 2) Virtual teams tend to have a surge of activity and interaction:<br />

o<br />

o<br />

o<br />

o<br />

at the start of the project.<br />

at the end of the project.<br />

just before and after a face-to-face meeting.<br />

around the midpoint of the project.<br />

1. Question : (TCO 2) Tools that ensure that documentation is consistent and relevant across the team and enable<br />

real-time updates are classed as:<br />

o<br />

o<br />

o<br />

o<br />

instant messaging/text messaging tools.<br />

voice over IP and video chat tools.<br />

dynamic project planning tools.<br />

shared project/program management tools.<br />

Question 2. Question : (TCO 2) On a virtual team, managers should encourage the celebration of:


o<br />

o<br />

o<br />

o<br />

individual accomplishments, but not team accomplishments.<br />

team accomplishments, but not individual accomplishments.<br />

both individual and team accomplishments.<br />

neither individual nor team accomplishments.<br />

Question 3. Question : (TCO 2) The manager of a virtual meeting should:<br />

o<br />

o<br />

o<br />

o<br />

avoid using an agenda, as it can limit flexibility.<br />

distribute an agenda during the first 15 minutes of the meeting.<br />

distribute an agenda only at the end of the meeting.<br />

distribute an agenda in advance of the meeting.<br />

Question 4. Question : (TCO 2) In effective multicultural virtual teams, accountability exists:<br />

o<br />

o<br />

o<br />

o<br />

at the individual level only.<br />

at both individual and team levels.<br />

at the team level only.<br />

only for the team manager.<br />

Question 5. Question : (TCO 2) Three broad categories of technology support tools for virtual teams are:<br />

local, national, and international<br />

text, audio, and video<br />

conceptual, logical, and physical<br />

infrastructure, instant communication, and collaboration<br />

Question 6. Question : (TCO 2) E-mail is not considered appropriate for sensitive communications because:<br />

o<br />

o<br />

o<br />

o<br />

it can only be used between two individuals.<br />

it cannot be used over a VPN.<br />

it cannot communicate tone or body language.<br />

it is limited only to very short messages.<br />

Question 7. Question : (TCO 2) E-mail is most effective for:<br />

o<br />

o<br />

o<br />

o<br />

communicating simple content between two individuals.<br />

communicating about sensitive issues.<br />

multi-user discussions.<br />

requesting feedback on an issue from multiple team members.<br />

Question 8. Question : (TCO 2) An example of an online pay-as-you-go project collaboration tool for small- to<br />

medium-sized projects is:<br />

o<br />

o<br />

o<br />

o<br />

Microsoft Exchange<br />

On Project<br />

AOL Instant Messenger<br />

Lotus Notes/Domino<br />

Question 9. Question : (TCO 2) A communication technology that allows team members to link over time and<br />

create a persistent online meeting place is:<br />

o<br />

o<br />

o<br />

o<br />

e-mail.<br />

instant messaging.<br />

Web-based discussion forums.<br />

desktop video conferencing.


Question 10. Question : (TCO 2) A factor that is making virtual teams desirable and inevitable is:<br />

o<br />

o<br />

o<br />

o<br />

globalization.<br />

lack of availability of groupware.<br />

inadequate telecommunications infrastructure.<br />

high-cost Internet services.<br />

<strong>BIS</strong> <strong>261</strong> <strong>DeVry</strong> Week 6 <strong>Quiz</strong> Latest<br />

1. Question : (TCO 6) When using the event decomposition technique, analysts focus first on:<br />

o<br />

o<br />

o<br />

o<br />

data the system must store.<br />

reports the system must generate.<br />

technologies the system must be compatible with.<br />

events the system must respond to.<br />

Question 2. Question : (TCO 6) A technique for identifying use cases that involves asking users to describe their<br />

objectives in using the system is called the:<br />

o<br />

o<br />

o<br />

o<br />

CRUD technique.<br />

user goals technique.<br />

event decomposition technique.<br />

structured analysis technique.<br />

Question 3. Question : (TCO 6) By definition, an elementary business process:<br />

o<br />

o<br />

o<br />

o<br />

is performed by two or more people.<br />

is performed at multiple locations.<br />

is not performed in response to a business event.<br />

leaves the system and its data in a consistent state.<br />

Question 4. Question : (TCO 6) Which of the following is true, by definition, of an event?<br />

o<br />

o<br />

o<br />

o<br />

It does not occur at any particular place.<br />

It is initiated by a specific customer.<br />

It occurs at a specific time.<br />

It involves a specific user.<br />

Question 5. Question : (TCO 6) An event that occurs outside the system, initiated by a person or organizational<br />

unit that supplies data to or receives data from the system, is:<br />

o<br />

o<br />

o<br />

o<br />

an external event.<br />

a temporal event.<br />

a state event.<br />

an internal event.<br />

Question 6. Question : (TCO 6) A check or safety procedure that is put in place to protect the integrity of the<br />

system is:<br />

o<br />

o<br />

o<br />

o<br />

a system requirement.<br />

a system control.<br />

a state event.<br />

a control break.


Question 7. Question : (TCO 6) The "perfect technology assumption" is that events should be considered during<br />

the analysis phase only if:<br />

o<br />

o<br />

o<br />

o<br />

the system would be required to respond under perfect conditions.<br />

the events were initiated by a customer.<br />

the system is implemented using the best available technology.<br />

technological faults could interfere with responding to the events.<br />

Question 8. Question : (TCO 6) A signal that tells the system that an event has occurred is:<br />

o<br />

o<br />

o<br />

o<br />

a response.<br />

a resource.<br />

a trigger.<br />

a method.<br />

Question 9. Question : (TCO 6) A relationship between two things of the same type, such as one person<br />

managing another person, is a _____ relationship.<br />

o<br />

o<br />

o<br />

o<br />

unary<br />

binary<br />

ternary<br />

redundant<br />

Question 10. Question : (TCO 6) A particular sequence of steps within a use case is called:<br />

o<br />

o<br />

o<br />

o<br />

a scenario.<br />

an event.<br />

a precondition.<br />

a postcondition.<br />

1. Question : (TCO 6) In a UML class diagram, the name of a class is placed:<br />

o<br />

o<br />

o<br />

o<br />

outside the class rectangle.<br />

in the bottom section of the class rectangle.<br />

in the center section of the class rectangle.<br />

in the top section of the class rectangle.<br />

Question 2. Question : (TCO 6) A _____ hierarchy structures classes according to their associated components.<br />

o<br />

o<br />

o<br />

o<br />

generalization/specialization<br />

unary/recursive<br />

whole-part<br />

compound<br />

Question 3. Question : (TCO 6) On an entity relationship diagram, a data entity that represents a many-to-many<br />

relationship between two other data entities is:<br />

o<br />

o<br />

o<br />

o<br />

a superclass.<br />

a binary entity.<br />

a compound entity.<br />

an associative entity.<br />

Question 4. Question : (TCO 6) A UML diagram showing the various user roles and the way those users interact<br />

with the system is:


o<br />

o<br />

o<br />

o<br />

a class diagram.<br />

a location diagram.<br />

a use case diagram.<br />

a role diagram.<br />

Question 5. Question : (TCO 6) In use case analysis, _____ can be considered an actor.<br />

o<br />

o<br />

o<br />

o<br />

only a person<br />

only an external system or device<br />

neither a person nor an external system or device<br />

either a person or an external system or device<br />

Question 6. Question : (TCO 6) In a UML use case diagram, the symbol for a use case is:<br />

o<br />

o<br />

o<br />

o<br />

a rectangle.<br />

a stick figure.<br />

an oval.<br />

a triangle.<br />

Question 7. Question : (TCO 6) An relationship between two use cases is indicated on a UML use case<br />

diagram by:<br />

o<br />

o<br />

o<br />

o<br />

an oval.<br />

a rectangle.<br />

an unadorned line with no arrowheads.<br />

an arrow.<br />

Question 8. Question : (TCO 6) An attribute that contains a collection of related attributes, such as a "phone<br />

number" attribute that can contain a home phone number, work phone number, and cell phone number, is called:<br />

o<br />

o<br />

o<br />

o<br />

an identifier.<br />

a key.<br />

an n-ary association.<br />

a compound attribute.<br />

Question 9. Question : (TCO 6) One difference between a use case diagram and an event table is that an event<br />

table is more consistently focused on:<br />

o<br />

o<br />

o<br />

o<br />

the automated system.<br />

business processes.<br />

the domain model.<br />

object behavior.<br />

Question 10. Question : (TCO 6) A synonym for cardinality that is used with object-oriented approaches to<br />

modeling is:<br />

o<br />

o<br />

o<br />

o<br />

multiplicity.<br />

synchronicity.<br />

virtuality.<br />

instrumentality.

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