BIS 261 DeVry Complete Quiz Package

Question 5. Question : (TCO 2) Having team members share their personal Facebook profiles with each other
is one way to:
o
o
o
o
set expectations.
build trust.
manage results.
schedule regular communication.
Question 6. Question : (TCO 2) A best practice for communicating via e-mail is to:
o
o
o
o
create long "daisy-chain" conversations.
avoid meaningful subject lines.
state needed actions at the start of the message.
state needed actions at the end of the message.
Question 7. Question : (TCO 2) When communicating via e-mail with a virtual team that includes members from
different cultures, a manager should:
o
o
o
o
always use an informal tone.
never use an informal tone.
use an informal tone only after gaining the trust of the team.
ask team members whether they prefer a formal or informal tone.
Question 8. Question : (TCO 2) The most important thing for a leader of a virtual team is to be _____ in how he
or she communicates.
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o
o
o
consistent
flexible
authoritative
confident
Question 9. Question : (TCO 2) The most difficult situation for managing a meeting is when:
o
o
o
o
some members attend in person and some attend virtually.
all members attend virtually.
all members attend in person.
the manager attends virtually and all other members attend in person.
Question 10. Question : (TCO 2) Virtual teams tend to have a surge of activity and interaction:
o
o
o
o
at the start of the project.
at the end of the project.
just before and after a face-to-face meeting.
around the midpoint of the project.
1. Question : (TCO 2) Tools that ensure that documentation is consistent and relevant across the team and enable
real-time updates are classed as:
o
o
o
o
instant messaging/text messaging tools.
voice over IP and video chat tools.
dynamic project planning tools.
shared project/program management tools.
Question 2. Question : (TCO 2) On a virtual team, managers should encourage the celebration of: