BUSN 350 DeVry Week 3 Assignment
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<strong>BUSN</strong> <strong>350</strong> <strong>DeVry</strong> <strong>Week</strong> 3 <strong>Assignment</strong><br />
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<strong>BUSN</strong> <strong>350</strong> <strong>DeVry</strong> <strong>Week</strong> 3 <strong>Assignment</strong><br />
<strong>BUSN</strong><strong>350</strong><br />
<strong>BUSN</strong> <strong>350</strong> <strong>DeVry</strong> <strong>Week</strong> 3 <strong>Assignment</strong><br />
Business Problem and Requirements<br />
Details:<br />
Business Analysis<br />
The basic idea of business analysis is simple. It is the practice of identifying and clarifying a problem or issue within a<br />
company, then working with the various stakeholders to define and implement an acceptable solution. However,<br />
actually conducting a business analysis can be quite complex and time-consuming.<br />
Starting Point<br />
The first step in the process is to identify a problem, an issue, or some other business need. Let's say that you are the<br />
owner of a small motorcycle dealership. In addition to selling bikes, your store does repairs and maintenance, sells<br />
riding gear, and custom orders parts for your customers. You have received numerous complaints from the staff and<br />
customers about the accuracy of your inventory system. The problem is the inventory system often shows parts and<br />
merchandise as being in stock, when none are actually available. This often means that a repair job is not finished on<br />
schedule, which really irritates your customers.<br />
Milestone 1 – Business Problem Definition<br />
In a 5-8 page paper using APA format, please describe the following:<br />
1. Introduction – Briefly describe the organization and the business process you are evaluation to provide context for<br />
your project.<br />
2. Business problem – Identify and describe the business problem – explain the steps in the current business process<br />
and why it needs to be improved.<br />
<br />
<br />
Create a flowchartof the as-is / currentbusiness process using Microsoft Visio insert the figure in this section.<br />
If you do not have Visio installed on your computer, you can access this application via the iLab tab in the<br />
Course Home unit.<br />
3. Project stakeholders – Explain the importance of interacting with stakeholders on your project and why they are<br />
important to the success of your project.<br />
<br />
<br />
Create a stakeholder matrix based on each stakeholder’s position and responsibilities, the level of their<br />
involvement that will be required during the project, and their importance to the success of the project.<br />
Insert the table in this section.<br />
Example of a stakeholder matrix:
Role<br />
Responsibilities<br />
Level<br />
Involvement<br />
of<br />
Importance<br />
Project Manager Manages the day-to-day organization of project High,<br />
(Business) tasks<br />
daily<br />
High – needed to mediate<br />
regular,<br />
disputes and guide the<br />
direction of the project<br />
Project Manager<br />
(Implementation<br />
partner)<br />
Business Analyst<br />
Department<br />
Manager<br />
Work<br />
Supervisor<br />
Group<br />
Approves<br />
Medium – needed to provide<br />
.homeworkminutes.com/question/view/96534/devry-Medium, regular,<br />
details on the inventory<br />
busn<strong>350</strong>-<strong>Week</strong>-3-assignment-milestone-1-latest- weekly<br />
replenishment process<br />
2015-spring#">purchase orders<br />
External Business<br />
Partner (supplier)<br />
SME 1<br />
SME 2<br />
SME 3<br />
Level of Involvement– What level of project involvement is required of this stakeholder and how much time will be<br />
expected of this stakeholder?<br />
Importance – How important is the stakeholder in the overall success of the project? Are they required in order to<br />
document all of the critical project requirements, or are they optional in that they can add clarity to processes that may<br />
further refine requirements?<br />
4. Elicitation activity – Explain the importance of using the correct method to gather requirements for your project.<br />
<br />
<br />
<br />
<br />
<br />
Select one method from the list below to gather requirements about the business process from your project<br />
stakeholders.<br />
Describe the elicitation method used, how many participants responded, and why this was the best method<br />
for eliciting requirements for your project.<br />
Provide a summary of the elicitation results in this section of the paper.<br />
Use a chart, table, or graph to illustrate the summarized results.<br />
Provide the individual results of your elicitation activity in the Appendix of this paper. (hint: the Appendix is a<br />
separate section located after the References section)<br />
Surveys – develop a set of 5-8 multiple choice questions pertaining to the business problem that will enable you to<br />
document a list of requirements for your project, administer the survey to elicit responses from 10 participants<br />
Interviews – develop a set of 5-8 open-ended questions pertaining to the business problem that will enable you to<br />
document a list of requirements for your project, conduct interviews to elicit responses from 10 participants<br />
Observation – develop a list of 5 work areas pertaining to the business problem where you can observe employees<br />
acting out the steps in the business process, document your observations and record issues that will enable you to<br />
document a list of requirements for your project<br />
Document analysis – Gather and review at least 5 internal sources of existing documentation from the organization that<br />
is pertinent to your business problem or that may hold data related to a viable solution.
According to the BABOK, such documentation may include, business plans, market studies, contracts, requests for<br />
proposal, statements of work, memos, existing guidelines, procedures, training guides, competing product literature,<br />
published comparative product reviews, problem reports, customer suggestion logs, and existing system specifications.<br />
5. List of requirements – Explain why having accurate requirements is essential to the success of your project. Explain<br />
the process you used to document your requirements during the elicitation activity from the previous section.<br />
<br />
List the requirements you gathered from your project stakeholders during the elicitation activity in a table<br />
similar to the one below.<br />
Example of a requirements matrix:<br />
Requirement ID Business Requirement<br />
Stakeholder<br />
Business<br />
Process<br />
step<br />
Project Objective<br />
1.1<br />
The Warehouse inventory should be<br />
Warehouse<br />
updated within 15 minutes when new<br />
Manager<br />
stock is received.<br />
Receipt<br />
Incoming<br />
Stock<br />
To show accurate<br />
inventory levels in the<br />
system at all times.<br />
Business requirement– this column contains a description of the requirement (the WHAT not the HOW). Describe what<br />
the stakeholders want the process to accomplish.<br />
Stakeholder– this column identifies the stakeholder that defined this requirement.<br />
Business process step– this column links to the step in the business process flowchart you presented in the Business<br />
Problem section of this paper.<br />
Project objective– this column describes the goal of the requirement. As shown above, the requirement is to update<br />
inventory within 15 mins. of receiving new product, and the goal of this requirement is to have accurate inventory<br />
showing in the system within a reasonable timeframe.<br />
6. Conclusion - Do not simply reiterate your results or the discussion points.<br />
<br />
<br />
Explain the significance of your findings from the results of the elicitation activity. Where do they lead you<br />
regarding next steps for the project?<br />
Indicate where you found opportunities to implement a solution that will bring improvements to the business<br />
process you described in the Introduction.<br />
a.For example, while examining the process with stakeholders you found that employees were skipping a step because<br />
it took too long to complete or they weren’t properly trained on how to complete that step. This will allow you, as the<br />
business analyst, to explore how training classes are being conducted or how long it actually takes an employee to<br />
complete the process by observing the staff for a few hours.