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A Dynamic Perspective on Diverse Teams: Moving From The Dual Process Model to A Dynamic Coordination-Based Model of Diverse Team Performance - Kannan Srikanth, Sarah Harvey & Randall Peterson

The existing literature on diverse teams suggests that diversity is both helpful to teams in making more information available and encouraging creativity and damaging to teams in reducing cohesion and information sharing. Thus the extant literature suggests that diversity within teams is a double-edged sword that leads to both positive and negative effects simultaneously.

The existing literature on diverse teams suggests that diversity is both helpful to teams in making more information available and encouraging creativity and
damaging to teams in reducing cohesion and information sharing. Thus the
extant literature suggests that diversity within teams is a double-edged sword
that leads to both positive and negative effects simultaneously.

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Table 1.<br />

(C<strong>on</strong>tinued)<br />

Example study Temporal frame Measures Findings<br />

Harris<strong>on</strong> et al.<br />

(2002)<br />

Van der Vegt<br />

et al. (2006)<br />

Dahlin et al.<br />

(2005)<br />

Medium<br />

Nine–14-week MBA and<br />

undergraduate teams with<br />

measures taken after 3–5<br />

weeks and end <strong>of</strong> team<br />

interacti<strong>on</strong><br />

Medium<br />

Nine-m<strong>on</strong>th student teams with<br />

measures taken after 3, 6, and 9<br />

m<strong>on</strong>ths<br />

Medium<br />

Seven-week MBA teams<br />

DV: Aggregate measure <strong>of</strong> social<br />

integrati<strong>on</strong> taken at end <strong>of</strong><br />

project; expert ratings <strong>of</strong> team<br />

performance<br />

DV: Aggregate measure <strong>of</strong><br />

interpers<strong>on</strong>al helping;<br />

performance measured by expert<br />

ratings<br />

Med: Interpers<strong>on</strong>al commitment<br />

DV: Written case study analyses<br />

were coded <strong>to</strong> identify range,<br />

depth, and integrati<strong>on</strong> <strong>of</strong><br />

informati<strong>on</strong><br />

Negative effect <strong>of</strong> both surface-level and<br />

deep-level diversity <strong>on</strong> social integrati<strong>on</strong><br />

Negative effect <strong>of</strong> surface-level diversity is<br />

negatively moderated by collaborati<strong>on</strong>,<br />

such that the more teams collaborate,<br />

the negative effects <strong>of</strong> surface-level<br />

diversity diminish<br />

Negative effect <strong>of</strong> deep-level diversity is<br />

positively moderated by collaborati<strong>on</strong>,<br />

such that the negative effects <strong>of</strong> deeplevel<br />

diversity intensify<br />

Diversity in levels <strong>of</strong> expertise associated<br />

with asymmetrical patterns <strong>of</strong><br />

interpers<strong>on</strong>al helping, such that<br />

members provided more help <strong>to</strong> those<br />

with higher perceived expertise<br />

Relati<strong>on</strong>ship between expertise diversity<br />

and helping mediated by interpers<strong>on</strong>al<br />

commitment; members were more<br />

committed <strong>to</strong> those they perceived as<br />

more expert<br />

Diversity in educati<strong>on</strong>al background led<br />

<strong>to</strong> use <strong>of</strong> a greater range and depth <strong>of</strong><br />

informati<strong>on</strong>, but less integrati<strong>on</strong> <strong>of</strong><br />

informati<strong>on</strong><br />

Diversity in nati<strong>on</strong>ality had a curvilinear<br />

effect with informati<strong>on</strong> range, depth,<br />

and integrati<strong>on</strong><br />

Potential interpretati<strong>on</strong> and<br />

implicati<strong>on</strong>s for our research<br />

Groups with informati<strong>on</strong>al diversity<br />

experience difficulty collaborating<br />

effectively, particularly as they<br />

become more exposed <strong>to</strong> their deeplevel<br />

differences<br />

14 † <strong>The</strong> Academy <strong>of</strong> Management Annals

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