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<strong>Cycling</strong> <strong>accident</strong>...<br />

Now what?


3<br />

4<br />

5<br />

6<br />

8<br />

11<br />

Contents<br />

do cycling <strong>accident</strong>s happen?<br />

How<br />

to do at the <strong>accident</strong> scene?<br />

What<br />

injury vs property damage: the difference<br />

Personal<br />

injury claims - compensation entitlements<br />

Personal<br />

injuries - the claims process<br />

Personal<br />

damage claims - introduction<br />

Property<br />

13<br />

How to seek compensation for property damage?


do How<br />

cycling<br />

<strong>accident</strong>s<br />

happen?<br />

each bike <strong>accident</strong> is<br />

Although<br />

most of them fit into<br />

different,<br />

there are road traffic<br />

Firstly,<br />

These can happen at<br />

collisions.<br />

or commonly in<br />

intersections,<br />

roundabouts.<br />

there are pothole<br />

Then<br />

Councils are<br />

incidents.<br />

to maintain roads,<br />

responsible<br />

unfortunately, this doesn’t<br />

but<br />

they have an obligation to<br />

mean<br />

every road immediately.<br />

fix<br />

the council will be<br />

Generally,<br />

if they were aware<br />

responsible<br />

the particular hazard in<br />

of<br />

for example, because<br />

question,<br />

had received previous<br />

they<br />

about the particular<br />

reports<br />

there are incidents<br />

Finally,<br />

are caused by<br />

which<br />

failures. These<br />

component<br />

can cause significant<br />

too<br />

Component failures<br />

injuries.<br />

the responsibility of<br />

raise<br />

retailers, and<br />

manufacturers,<br />

bike shops if they are<br />

even<br />

when they service<br />

negligent<br />

bikes.<br />

are complex machines,<br />

Bicycles<br />

component failures can<br />

and<br />

significant consequences.<br />

have<br />

is why it's really important<br />

This<br />

keep receipts of purchases<br />

to<br />

repairs done in relation to<br />

or<br />

bike because if the claim<br />

your<br />

these are important<br />

arises<br />

the following categories.<br />

pieces of evidence.<br />

pothole.<br />

3


if it is necessary to call emergency<br />

Determine<br />

If you or someone else have been<br />

services.<br />

the number one priority is to get<br />

injured,<br />

help.<br />

medical<br />

if it is necessary to call police. Unless<br />

Decide<br />

minor property damage is involved, we<br />

only<br />

recommend calling police. Remember,<br />

would<br />

will create a report about the<br />

police<br />

which will be an important piece of<br />

<strong>accident</strong>,<br />

later on. At the same time, keep in<br />

evidence<br />

that police officers may express an<br />

mind<br />

as to how or why the <strong>accident</strong><br />

opinion<br />

Such an opinion is not binding on<br />

occurred.<br />

anyone.<br />

you can, try and obtain the name and<br />

If<br />

details of any witnesses. Politely<br />

contact<br />

what they saw, but don't argue with<br />

ascertain<br />

It's better to obtain their details, and<br />

them.<br />

can discuss with them what they<br />

we<br />

later.<br />

remember<br />

it's possible, obtain the name and contact<br />

If<br />

of the party who you believe may have<br />

details<br />

the <strong>accident</strong>. However, if they are angry<br />

caused<br />

if they are threatening you, then don't bother<br />

or<br />

as many photos as you can. You should<br />

Take<br />

photos of the <strong>accident</strong> scene, including<br />

take<br />

signs, the condition of the road, the<br />

road<br />

of any motor vehicles and bikes, any<br />

position<br />

to your bike, any injury (to the extent<br />

damage<br />

can take photographs) and so on.<br />

you<br />

damaged items. For example, clothes<br />

Keep<br />

blood on them should not be washed.<br />

with<br />

What to do at the <strong>accident</strong> scene?<br />

with this.<br />

It's also important to preserve evidence.


injury<br />

Personal<br />

vs<br />

damage<br />

Property<br />

the difference?<br />

what’s<br />

are 2 types of claims. If you have<br />

There<br />

injuries, then you may have a<br />

suffered<br />

injury claim against the person who<br />

personal<br />

the <strong>accident</strong>.<br />

caused<br />

your bike or other property got damaged,<br />

If<br />

that is a property damage claim. You<br />

then<br />

have either one or both of these claims<br />

may<br />

the same time.<br />

at<br />

the claim involves property damage only,<br />

If<br />

you wish to claim compensation, you can<br />

and<br />

have summarised below the main things<br />

We<br />

should be aware when making such a<br />

you<br />

however, you have suffered injuries, we<br />

If,<br />

recommend getting a lawyer, rather<br />

would<br />

representing yourself because personal<br />

than<br />

law in Queensland is very complex.<br />

injury<br />

in fact represent yourself.<br />

claim.<br />

5


Personal injury claims<br />

these costs are incurred<br />

Typically,<br />

a period of time starting<br />

over<br />

after you have suffered<br />

immediately<br />

up to the point where your<br />

injury,<br />

are stable and you no longer<br />

injuries<br />

treatment.<br />

need<br />

can re<strong>cover</strong> the costs which you<br />

You<br />

between the date of your<br />

incur<br />

and the date of an out-of-<br />

injury<br />

settlement or a court<br />

court<br />

but if you will incur<br />

judgement,<br />

and future, you can be<br />

expenses<br />

travel, car park fees,<br />

Rehab,<br />

fares taxi<br />

you receive treatment, you will<br />

While<br />

incur expenses that are closely<br />

likely<br />

example, you will include travel<br />

For<br />

when you visit your GP or<br />

expenses<br />

These expenses can add<br />

specialist.<br />

over time and are claimable.<br />

up<br />

you cannot work as a result of<br />

If<br />

injuries (either temporarily or<br />

your<br />

then you can re<strong>cover</strong><br />

permanently)<br />

income that you would have<br />

the<br />

it is likely that you will lose income<br />

If<br />

the future (for example, because<br />

in<br />

may not be able to work on a<br />

you<br />

basis any more) then you<br />

full-time<br />

any past or future income loss,<br />

For<br />

can also claim loss of<br />

you<br />

may be able to re<strong>cover</strong><br />

You<br />

in relation to other<br />

compensation<br />

as well, such as the value of<br />

costs<br />

which you receive from<br />

services<br />

What can you seek compensation for?<br />

GP, Physio, Xray, surgery costs<br />

Loss of earnings<br />

earned but for the <strong>accident</strong>.<br />

can re<strong>cover</strong> that loss as well.<br />

compensated for those as well.<br />

Other losses<br />

superannuation contributions.<br />

associated with your treatment.<br />

family and friends free of charge.<br />

6


The amount you can claim for pain<br />

and suffering (also called general<br />

damages) is determined by<br />

legislation.<br />

For example:<br />

broken index finger<br />

broken wrist<br />

moderate elbow injury<br />

However, if you have also suffered<br />

income loss, then the amount you<br />

can re<strong>cover</strong> for lost earnings is in<br />

addition to what you can receive for<br />

pain and suffering, and very often,<br />

this amount is significantly higher.<br />

Someone who is unable to return to<br />

work for two years will receive<br />

compensation for lost earnings for<br />

that entire period. Obviously,<br />

compensation for lost income will<br />

vary from person to person.<br />

At our initial consultation, we can<br />

advise you about the compensation<br />

you will be able to receive for pain<br />

and suffering, and we will be able to<br />

give you estimates as to the full<br />

value of your claim.<br />

How much can you claim?


cases which involve personal injury (rather than<br />

In<br />

damage to your bike) we recommend that you<br />

just<br />

a lawyer. If you try and negotiate with the other<br />

get<br />

insurance company, it is likely that they will<br />

party's<br />

lowball offers which do not adequately<br />

make<br />

you for your loss.<br />

compensate<br />

claim process starts with an initial consultation. It<br />

The<br />

completely confidential. It is also obligation free,<br />

is<br />

you can decide after the consultation if you<br />

meaning<br />

to proceed with us. At this consultation you tell<br />

wish<br />

how the <strong>accident</strong> happened and we tell you in<br />

us<br />

how the claim process works. We also explain<br />

detail<br />

you how a no win no fee arrangement works in<br />

to<br />

practice.<br />

the initial consultation, if you wish to go ahead,<br />

After<br />

can then start the claim process. We will speak<br />

we<br />

witnesses, and collate all relevant evidence. We<br />

to<br />

also need to obtain all necessary medical<br />

will<br />

Some of this evidence will be readily<br />

evidence.<br />

but other evidence may not be available<br />

available,<br />

example, if a specialist needs to see you 6 to 12<br />

For<br />

after the <strong>accident</strong>, then his or her expert<br />

months<br />

will not be available until after that time.<br />

report<br />

this time, you will focus on your rehabilitation,<br />

During<br />

The Claim process<br />

1<br />

2<br />

3<br />

for quite some time.<br />

and you can leave everything else to us.<br />

8


defendant may or may not admit liability<br />

The<br />

relation to your <strong>accident</strong>. Please do not be<br />

in<br />

if they do not admit liability. This<br />

alarmed<br />

quite often, but this does not mean<br />

happens<br />

you cannot get compensation. In fact,<br />

that<br />

cases resolve out-of-court even though<br />

most<br />

we have spoken to all witnesses, and we are<br />

Once<br />

that your case will be successful, we may still<br />

confident<br />

to wait before the matter can be finalised at an<br />

need<br />

settlement or at trial. This is because it is<br />

out-of-court<br />

to wait until you reach maximum medical<br />

crucial<br />

which is just a fancy term for saying that<br />

improvement,<br />

have reached a point where your condition won’t<br />

you<br />

any more.<br />

improve<br />

should never try to finalise a personal injury claim<br />

You<br />

first knowing all long-term effects of your injuries.<br />

without<br />

once your injuries have stabilised (i.e. you have<br />

Only<br />

maximum medical improvement) can the full<br />

reached<br />

of the claim be ascertained and it is at that time<br />

value<br />

an out-of-court settlement discussion should take<br />

that<br />

4<br />

defendants never admit liability.<br />

5<br />

place.<br />

9


all cases, a settlement meeting will<br />

In<br />

place. At this meeting the solicitors<br />

take<br />

the parties will try to resolve the<br />

for<br />

without having to go through a<br />

claim,<br />

case. You can be present at this<br />

court<br />

and the case will only be<br />

meeting,<br />

if you are happy with the<br />

settled<br />

amount offered to you.<br />

compensation<br />

will advise you whether the<br />

We<br />

offer is reasonable. If no<br />

compensation<br />

is achieved, then it is likely<br />

settlement<br />

a second settlement discussion will<br />

that<br />

place before the matter proceeds<br />

take<br />

trial. to<br />

the settlement discussions are<br />

If<br />

then the matter will proceed<br />

unsuccessful,<br />

trial. The vast majority of cases settle<br />

to<br />

the matter in is in fact heard in<br />

before<br />

6<br />

7<br />

court.<br />

10


Property damage claims<br />

property damage claim is<br />

A<br />

your bike or other property<br />

when<br />

damaged in an <strong>accident</strong>,<br />

gets<br />

you see compensation for<br />

and<br />

damage. It is separate from<br />

this<br />

personal injury claim. If you<br />

a<br />

been involved in an<br />

have<br />

where you have<br />

<strong>accident</strong><br />

injuries, and your bike<br />

suffered<br />

got damaged, you can<br />

also<br />

both a personal injury<br />

maintain<br />

property damage claim.<br />

and<br />

can you claim for in a<br />

What<br />

damage claim?<br />

property<br />

your claim involves property<br />

If<br />

only (and no personal injury)<br />

damage<br />

you may not need a lawyer to<br />

then<br />

compensation. The party at<br />

re<strong>cover</strong><br />

may agree to pay<br />

fault<br />

for your damaged<br />

compensation<br />

but even if they do not, it is<br />

property,<br />

that your case will be heard by<br />

likely<br />

Queensland Civil and<br />

the<br />

Tribunal (QCAT) and<br />

Administrative<br />

the process before the QCAT is<br />

at<br />

informal.<br />

more<br />

should you<br />

When<br />

compensation?<br />

seek<br />

should see compensation if<br />

You<br />

else caused the <strong>accident</strong><br />

somebody<br />

the other person<br />

Does<br />

liability?<br />

accept<br />

you believe that the <strong>accident</strong> was<br />

If<br />

by someone else's fault, then<br />

caused<br />

should consider speaking to the<br />

you<br />

party and seeking<br />

other<br />

from them. However,<br />

compensation<br />

it civilised. They may agree to<br />

keep<br />

if the other party has no<br />

What<br />

to pay compensation?<br />

money<br />

should keep in mind that the person<br />

You<br />

caused the <strong>accident</strong> may have<br />

who<br />

which <strong>cover</strong>s their liability to<br />

insurance<br />

compensation. So even if they can't<br />

pay<br />

to pay you, their insurance<br />

afford<br />

can.<br />

company<br />

also, that proceeding<br />

Remember,<br />

the QCAT is a relatively cheap<br />

through<br />

so even if the value of the claim is<br />

option<br />

small, it will make sense to<br />

relatively<br />

What is property damage?<br />

in which your property got damaged.<br />

pay you.<br />

Do you need a lawyer?<br />

claim compensation.


the other party has not accepted liability for the <strong>accident</strong>, then you<br />

If<br />

two options. If the damage arose in an <strong>accident</strong> with a motor<br />

have<br />

and the amount you claim is less than $25,000, then you can<br />

vehicle,<br />

compensation in the QCAT. If, however, the circumstances of the<br />

see<br />

were different, then you may have to seek compensation<br />

<strong>accident</strong><br />

from the courts.<br />

directly<br />

QCAT process is much more informal, and legal representation is<br />

The<br />

necessary, although it can be arranged for. We discuss the process<br />

not<br />

the QCAT in some detail below. If, on the other hand, you need<br />

before<br />

seek compensation through the court system, then it can get a little<br />

to<br />

There are “filing fees” “pleadings "and “practice directions” and<br />

tricky.<br />

may be better off retaining a lawyer.<br />

you<br />

Where to seek compensation?


to seek compensation<br />

How<br />

property damage<br />

for<br />

out the relevant application form. Currently,<br />

Fill<br />

form is called “. When you fill out the form,<br />

this<br />

not attach originals as attachment. Rather,<br />

do<br />

copies and keep the originals for<br />

organise<br />

you are ready with the application form,<br />

When<br />

will need to file it. This means that you<br />

you<br />

it to the QCAT. At that time you will have<br />

submit<br />

pay a fee. At the time of writing this <strong>guide</strong>,<br />

to<br />

a claim in which you seek compensation for<br />

for<br />

$1,000 and $10,000, the fees are<br />

between<br />

need to serve the application on the person<br />

You<br />

caused the <strong>accident</strong>. This means that you<br />

who<br />

the document to the other party. Generally,<br />

give<br />

means the document needs to be given to<br />

this<br />

in person. It is possible to leave it in the<br />

them<br />

of the person and explain to them<br />

presence<br />

may also be an option to give it to an adult<br />

It<br />

apparently lives with the person whom you<br />

who<br />

to serve. Different rules apply to serving<br />

intend<br />

impaired people, companies,<br />

children,<br />

or persons living interstate. We are<br />

associations<br />

to answer questions in relation to this<br />

happy<br />

1<br />

yourself.<br />

2<br />

$112.50.<br />

3<br />

what is the document which you leave there.<br />

issue if you give us a call.<br />

13


you attempt to serve the other party, you<br />

Before<br />

to figure out there residential address (or<br />

need<br />

address where you can find them). If you did<br />

any<br />

obtain their address at the <strong>accident</strong> scene,<br />

not<br />

you may need to engage a commercial<br />

then<br />

who is able to find the person for you. We<br />

agent<br />

next step is that the QCAT will<br />

The<br />

a timetable and will require both<br />

implement<br />

to progress the matter towards a<br />

parties<br />

Generally, before a hearing takes<br />

hearing.<br />

there will be a settlement discussion<br />

place<br />

the parties.<br />

between<br />

you completed service, you will need to<br />

Once<br />

an affidavit of service. This document<br />

sign<br />

the QCAT that you have served the other<br />

tells<br />

You can find the affidavit at this<br />

party.<br />

you have served the other party with your<br />

Once<br />

and before any settlement discussion<br />

application,<br />

hearing takes place, you should collate the<br />

or<br />

which supports your claim. For example,<br />

evidence<br />

should speak with witnesses and obtain written<br />

you<br />

statements.<br />

should organise copies of photos or videos<br />

You<br />

at the <strong>accident</strong> scene of all of your<br />

taken<br />

bike or other gear. You may need to<br />

damaged<br />

a Police traffic incident report if one is<br />

obtain<br />

It is also a good idea to try and track<br />

available.<br />

receipts which show how much you paid for<br />

down<br />

4<br />

can make recommendations in this regard to you.<br />

5<br />

address:<br />

6<br />

7<br />

your gear. Also, obtain repair quotes.<br />

14


at any stage of the<br />

Remember,<br />

the other side may<br />

proceeding,<br />

to settle your claim.<br />

offer<br />

each settlement offer<br />

Consider<br />

and make that you<br />

carefully,<br />

fully compensated for your<br />

are<br />

the QCAT will organise<br />

Eventually,<br />

settlement discussion, where you<br />

a<br />

put forward your best case. If<br />

can<br />

matter cannot be resolved at a<br />

the<br />

discussion, then the<br />

settlement<br />

will hear the matter.<br />

QCAT<br />

that time, you can provide your<br />

At<br />

to the QCAT, and you can<br />

evidence<br />

call your witnesses to give<br />

also<br />

in your support. Once<br />

evidence<br />

parties have put forward their<br />

both<br />

the QCAT will make a<br />

cases,<br />

although the decision will<br />

decision,<br />

be made immediately after the<br />

not<br />

You may need to wait a<br />

hearing.<br />

weeks. few<br />

8<br />

entire loss.<br />

9<br />

15

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