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uk <strong>sweets</strong><br />
Britains finest confectionery<br />
FAQ’s<br />
Frequently Asked Questions<br />
Q) Will I receive my order<br />
confirmations via email?<br />
A) YES!<br />
Every order placed with us will be confirmed by<br />
email. If you are not receiving any email<br />
correspondence from us, it may be because your<br />
email is filtering it straight into your spam folder.<br />
Simply add: support@uk<strong>sweets</strong>.com to your<br />
email address book to rectify this.<br />
Q) What is the quickest way to order?<br />
A) QUICK ORDER<br />
If you know the product codes of the items you<br />
want to order you can quickly enter them into our<br />
Quick Order system on the website. Simply go to:<br />
www.wholesale<strong>sweets</strong>.co.uk/quickorder<br />
Q) Do you add new products<br />
throughout the year?<br />
A) YES!<br />
This catalogue is only a snapshot of our entire range.<br />
We are constantly updating our product selection<br />
with new products. For the most up-to-date product<br />
availability please go to our website:<br />
www.wholesale<strong>sweets</strong>.co.uk<br />
Q) Do you offer discounted prices?<br />
A) YES!<br />
We are a wholesaler, so our prices are always<br />
heavily discounted and extremely competitive.<br />
Keep an eye out for our regular offers for further<br />
discounts. We can arrange special pricing for large<br />
orders over £5000 - contact our Customer Service<br />
team on 0800 319 6952 for more information.<br />
Q) Do you offer advice to new<br />
businesses?<br />
A) YES!<br />
We have loads of information on setting up a new<br />
sweet shop. Simply go to:<br />
www.wholesale<strong>sweets</strong>.co.uk/how-to-open-a<br />
sweet-shop or call our dedicated and friendly<br />
helpline on 0800 3196 952.<br />
Q) Can I cancel my order?<br />
A) YES<br />
You can cancel your order as long as you contact<br />
the Customer Service team on 0800 319 6952<br />
within 1 hour of placing the order.<br />
uk <strong>sweets</strong><br />
Britains finest confectionery<br />
Why not try...<br />
our<br />
mobile<br />
site!<br />
New!<br />
Convenience at your fingertips!<br />
BONBONS<br />
JARS<br />
Just go to...<br />
www.wholesale<strong>sweets</strong>.co.uk<br />
Website: www.wholesale<strong>sweets</strong>.co.uk | Email: support@uk<strong>sweets</strong>.com | Tel: 0800 319 6952<br />
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