2014 External Assurance

SPECIFIC STANDARD DISCLOSURES
DMA and Indicators Page or Direct Answer Omissions External Assurance
DISASTER / EMERGENCY PLANNING AND RESPONSE
Sub-Category: Product Responsibility
CUSTOMER HEALTH AND SAFETY
G4-DMA http://www.energy.com.ph/sustainability/
G4-PR1 100% Full
G4-PR2 None Full
EU25 None Full
G4-DMA http://www.energy.com.ph/sustainability/
G4-PR3
G4-PR4
EDC produces electricity for institutional and commercial customers. As such, it is the
customers’ responsibility to comply with product requirements.
EDC produces electricity for institutional and commercial customers. As such, it is the
customers’ responsibility to comply with product requirements.
PRODUCT AND SERVICE LABELING
G4-PR5 pp. 22-23, 62 Full
G4-DMA http://www.energy.com.ph/sustainability/
G4-PR6
Not reported
(We don not sell any banned product.)
MARKETING COMMUNICATIONS
Not reported. EDC does not sell any banned products.
G4-PR7 None Full
G4-DMA http://www.energy.com.ph/sustainability/
CUSTOMER PRIVACY
G4-PR8 None Full
G4-DMA http://www.energy.com.ph/sustainability/
COMPLIANCE
G4-PR9 ₱0 Full
G4-DMA http://www.energy.com.ph/sustainability/
ACCESS
Not Reported
Not Reported
Not Reported
EU26 Not reported (Not part of EDC’s business) Not Reported
EU27 Not reported (Not part of EDC’s business) Not Reported
EU28
EDC submits a calendar of its Preventive Maintenance Shutdown to the Department of
Energy and National Grid Corporation of the Philippines.
EU29 Shutdown period depends on the days required to implement maintenance works. Full
EU30 Malitbog: 95%; Mahanagdong 89%; Upper Mahiao 70%; Optimization: 60%; Tongonan 1:
89% Palinpinon 1: 98%; Palinpinon 2: 83%; Bacman 1: 58%; Bacman 2: 85%; Mindanao
1: 99%; Mindanao 2: 97%
PROVISION OF INFORMATION
Full
Full