PWS Brochure 2017

Professional service and innovative solutions

PAGE INDEX
1. PWS Gulf Introduction
2. PWS Gulf, Dubai
3. PWS Gulf, London
4. Marine and Energy
5. Marine Cargo
6. COFR
7. Financial Institutions
8. Jewellers’ Block
9. Property and Casualty
10. Engineering
11. Reinsurance
12. Kidnap and Ransom
13. Claims
14. Health Insurance /
Employee Benefits
15. Life & Pensions
16. The Team

PWS Gulf - Dubai and London
Dubai and London share many common
traits; both are known for innovation,
leadership, creativity and quality.
PWS Gulf has offered all of these to the
insurance and reinsurance markets since its
formation in 1998.
We established PWS Gulf in Dubai to deliver
innovative and complex risk solutions across
the region and elsewhere; together with our
office in London, we are strategically placed
to offer our services worldwide.
1

PWS Gulf, Dubai
Our expertise in Europe, the Middle East and
beyond is reflected in our own geographical
distribution of clients across those regions as well
as South Asia, Africa, and the Far East. Our
services are based on a long history and
experience of working with our client partners to
meet their risk requirements in an ever changing
regional and global environment.
Our raison d'être goes beyond the simple
placement of insurance. We are committed to
working with our clients to identify their risks, to
structure their risk management approach, provide
access to the world’s leading markets, and arrange
programmes to meet their needs.
Our prime aim is to maintain high quality service
levels. We employ a multinational team with
significant experience in the Middle East, Europe,
Africa and Asia. We focus on the provision of
insurance and reinsurance programmes for the
marine, energy, industrial, construction, financial
institutions and jewellery industries.
Our clients’ interests and welfare come first and we
give priority to forming long-term relationships. At
PWS Gulf, we will be innovative, efficient and seek
solutions to your insurance requirements. In
particular, we tailor make insurance wordings to our
clients precise requirements, rather than giving them
“off the shelf” products.
Where risks require specialist solutions, PWS Gulf
has access to all the major global insurance
markets. Through our Dubai and London offices, we
provide expert and financially strong capacity.
2

PWS Gulf, London
PWS Gulf Ltd is an FCA approved London Broker,
based along the road from Lloyd’s, working directly
with UK based carriers. Placements are made in to
both the Company and Lloyd’s markets. Where the
specialist skills and coverage that Lloyd's can offer
are required, we utilise a Lloyd’s partner and
manage the broking role.
In addition to a presence in the City of London,
PWS Gulf Ltd also has an Administrative office in
Oxted, Surrey.
Our scope in London is not only the placement of
cover, but also the sourcing of new ideas and
concepts from our many contacts for the benefit of
our clients. In the past few years we have used our
connections in London to assist with (re)insurance
placing and in managing the progress of claims
and securing settlements. We see an increasing
role for this service.
3

Marine and Energy
Dubai is home to some of the world’s busiest ports
and sea lanes, the demand for marine insurance
coverage remains a significant part of the region’s
premium income. The energy market, both in terms
of construction, production and transportation,
demands huge investment and with it complex and
high value risks.
Our marine team have decades of experience in
this sector, building long and lasting relationships
with specialist underwriters across the marine
classes, to the benefit of our clients.
• Hull and Machinery
• Demolition Voyages H&M / P&I
• Dhows / Launches H&M
• Yachts / Pleasure Craft
• Cargo
• Marine Equipment
• Ship Repairers Liability
• Port Operators Liability
• Marine CGL
• Builders Risk
• Offshore Construction
• Marine Energy
• Protection & Indemnity
• Charterers Liability
• P&I Port Risks Schemes
• Kidnap and Ransom - Piracy
4

Marine Cargo
Transshipment of cargo at sea, Mocimboa da Praia, Mozambique
Cargo insurance is a field where
PWS Gulf has always specialised.
Our expertise in this area has
allowed us to establish facilities
supported by Lloyd’s underwriters
which enable us to provide
bespoke coverages particularly for
non standard cargoes.
We believe in recognising the
expertise of our clients to handle
Cargo properly, and have acquired
business for supporting underwriters
from new areas.
We have placed Cargo where the
values have been challenging, and
also where equipment is needed
for construction in unusual terrain.
Many of our clients are from Africa
and the Middle East, but we hope
in future to offer services in
developing territories such as
Myanmar, Madagascar, and other
emerging economies.
5

COFR (Certificates of Financial Responsibility)
This coverage became necessary after the Exxon
Valdez casualty when the US Coast Guard (USCG)
introduced OPA 90. The USCG needed a
guarantor who would pay without defences, and
the International Group of P&I Clubs (IGA) wanted
to maintain their defences. This was known at the
time as the “gunfight at the OPA corrall”.
6
Andrew Bathurst was one of the architects for the
solution, then known as First Line, and created a
fund in Bermuda to act as guarantor whilst also
getting evidence of IGA P&I cover for each vessel.
First Line is now known as SIGCO and is still the
main provider of COFR today.
PWS Gulf are specialists in this area and arrange
cover for some of the major shipowners in the world.
We also arrange cover for Drill Ships in US waters.
This field is still evolving but currently we arrange:
COFR / Guaranty
To comply with The Oil Pollution Act of 1990, all
vessels over 300 Gross Tons sailing within the US
Exclusive Economic Zone (EEZ) require “Evidence
Exxon Valdez. (Credit: NOAA Office of Response and Restoration)
of Financial Responsibility”, usually in the form of a
Guaranty supporting a Certificate of Financial
Responsibility (COFR) issued by the National Pollution
Funds Center (NPFC) in the US.
ICB (International Carrier Bond)
An ICB is required by US Customs & Border
Protection in order for the shipowner to comply with
Automated Manifest Service (AMS) and Automated
Passenger Information Service (APIS) regulations
when trading to the USA.

Financial Institutions
Greater financial and business sophistication requires innovative new products and solutions for firms in
Europe, the Middle East and Asia. The increased use of technology has opened business up to new threats
such as cyber crime and fraud.
The pressure for businesses to mitigate these risks has never been greater and, at PWS Gulf, our specialist
financial institutions team has access to the major global insurance markets, in London, Europe, the Middle
East and Asia to provide the expert and financially strong capacity to mitigate them.
We have the ability to work with you to identify the areas where coverage and risk management are
most needed. We create innovative solutions to meet your requirements and we have contacts and
relationships to place those risks with underwriters who have a detailed understanding of the sector.
• Bankers Blanket Bond
• Computer Crime
• Bankers Professional Indemnity
• Stockbrokers Indemnity
• Securities and Futures Industry Indemnity
• Commercial Crime
• Credit Card / Identity Theft
• Armoured Car Security Companies
Cyber Crime
Cyber Crime Insurance is now a fast
developing class of (re)insurance of its
own, which can be written as a separate
policy. Recent high profile hacking
frauds illustrate the importance of
protection from this growing menace.
Underwriters will provide specialist
services to assist clients whose systems
become compromised.
7

Jewellers’ Block
Dubai is a major player in the world gold market. Several refiners are present in the UAE in addition to
major importers and import/re-exporters of both bullion and scrap gold.
In addition to trade in physical metal, Dubai boasts by far the largest concentration of Jewellers in the
wider Middle East region. This includes both wholesalers and retailers of gold and diamond jewellery,
other gem dealers and jewellery manufacturing units.
PWS Gulf has long been a
significant regional participant in
both the Jewellers’ insurance and
reinsurance market.The placement
of risks for the Jewellery industry
is facilitated through the use of
the PWS Gulf’s in house binding
authority arrangements. This
enables a rapid response time
on quotations for stock, local
and international transits,
entrustments exhibitions, and
fidelity risks.
8

Property and Casualty
The Middle East region has experienced a huge development of physical infrastructure – encompassing
industrial projects, hotels and retail space, offices, housing, major utility, petrochemical + hydrocarbon
and transport projects leading to a considerable growth in the Property and Casualty sector.
PWS Gulf will work with you to identify the areas where coverage and risk management are most needed.
We have the contacts and relationships to place such risks with Underwriters who have a detailed
understanding of the sector; we will assist you with implementing the innovative solutions required to meet
your needs.
• Property
• Business Interruption
• All Risks
• Money / Fidelity
• General Liability
• Public and Products Liability
• Workmen’s Compensation
• Employers Liability
• Group Travel / Accident
• Professional Indemnity
• Directors and Officers Liability
• Political Risks
9

10
Engineering
The Gulf region remains one of the world’s most
active within the construction industry. The range
and scope of engineering projects in the region is
as varied as the risks they present. There are
specific challenges for projects in the Middle East
and they require local expertise to structure the
products to meet those challenges.
PWS Gulf works primarily in Engineering
reinsurance. Our engineering unit has ready and
comprehensive access to the major global
insurance markets, such as London, North America,
Europe and the Middle East to provide the expert
and financially strong capacity to mitigate risks.
Our experienced technical team has significant
expertise in placing risks for general civil work,
dredging and marine coastal work, major construction
projects, and all types of plant. We also provide a
pro-active claims service.
• Contractors All Risks
• Erection All Risks
• Plant and Equipment
• Electronic Equipment / Computer All Risks
• Machinery Breakdown
• Decennial Liability
• Onshore Energy

Reinsurance
The domestic insurance community continues to grow, as does their demand for reinsurance capacity to
meet the needs of their policyholders.
At PWS Gulf, our dedicated reinsurance team have comprehensive, and in many cases unrivalled, access
to the major global insurance markets, such as London, Europe, the Middle and Far East, to provide the
expert and financially strong capacity required by cedants. We also have relationships with the emerging
local (UAE and Gulf region) reinsurance markets which have developed into a real choice for cedants in
recent years.
Most of PWS Gulf’s reinsurance activities have met cedants
demand in the Financial Institutions, Jewellers, Engineering, and
Professional Indemnity and/or Medical Malpractice sectors.
However, we also provide reinsurance support on Property,
Marine, and other coverage lines where necessary. We deliver
prompt documentation and claims service for cedants. Access
to specialist binding authority arrangements can also be utilized
for several lines of business.
We can place covers on both a treaty and facultative basis
utilising our relationships with strong highly rated underwriters.
• Facultative – most classes of Non Marine and Marine.
• Treaty – proportional & non proportional
11

Kidnap and Ransom
Andrew Bathurst, a Director of PWS Gulf, has been involved in K&R since this insurance was first
pioneered over 30 years ago. He is a member of SCEG, a London Group of major security companies.
Non Marine K & R
The world is a dangerous place. We place annual worldwide or trip cover into areas such as Somalia
and Afghanistan.
Marine K & R and Loss of Hire
In the Indian Ocean / Gulf of Aden, the risk was
Somali pirates who had safe ports to which they
could take the ships and demand ransoms; such
hijackings were often for extended periods.
Currently, in West Africa, pirates seize ships to
steal cargo and hold crew for ransom. Here, the
most pressing need is K&R cover for the crew and
a short period of indemnity for Loss of Hire.
Our strength is our long term working
relationship with Underwriters and security
providers, who give us access to skilled
negotiators, should the need arise.
12

Claims
A quality claims service is an integral
feature of the experience we provide.
Apart from providing support with
document collation, our scope
encompasses working closely and
coordinating individually with clients,
surveyors, adjusters, insurers and
reinsurers to ensure that claims are
dealt with in a timely and efficient
manner.
On certain difficult claims, we have
also utilised our London office to assist
with direct negotiation with reinsurers,
and have achieved some successful
settlements on cases which had earlier
been repudiated.
Wherever possible, we nominate the
choice of adjuster or surveyor in order
to ensure a user friendly service as
well as improve the likelihood of a fair
settlement within a realistic time frame.
13

Health Insurance / Employee Benefits
Employee benefits are a major employment factor for staff, particularly in the Middle East. Access to benefits such
as medical and life cover is a significant element in the successful recruitment of talented individuals. Creating a
broad spread of attractive benefits at a reasonable price delivers significant competitive advantages to firms.
There has been a huge increase in the regional premium
volume of Medical Expenses / Health insurance over
recent years. This has partly been driven by government
initiatives to make Medical insurance provision
compulsory, particularly in Saudi Arabia, Abu Dhabi
and Bahrain, and recently Dubai, with other areas set
to follow.
14
At PWS Gulf, our dedicated Medical & Life division has
access to both local and international providers. We
place staff and worker group schemes, high end
executive level plans with bespoke global coverage and
Group Life / Personal Accident schemes including
Sickness, if required.
PWS Gulf also has specialist expertise in placing
Personal Accident (PA), inclusive of War Risks, for
Contractor staff working in hazardous territories such as
Iraq and Afghanistan, or specialist PA / Sickness plans
for groups such as divers or ship’s crew.
Our scope includes:
• Group Medical (Health)
• Health Maintenance Organisation Schemes
• Individual / Small Groups Medical Expenses
• Group Life
• Group Personal Accident / Sickness
• Kidnap and Ransom

Life, Pensions and Wealth Management
Financial services and wealth management can be a complex and crowded arena. Our goal is to provide
straightforward and clear, high quality advice; we are committed to building long term relationships with
our clients based on mutual respect and understanding. This enables us to create, grow, and preserve
your wealth.
As an independent firm, we are able to offer you advice that is free from bias, utilising the best products
from across the entire market place.
Each of our advisers have accumulated many years` experience advising clients on financial planning
and protection needs, both in the UK and overseas. We will diligently work with you to understand your
future aims and objectives, then create an individual strategy that works for you and fulfils your expectations.
Private Client Services
• Retirement and Pension Planning
• UK Pension Transfers – SIPP & QROPS
• Wealth Management
• Financial Protection against Death or
Critical Illness
• Inheritance Tax Planning (IHT)
• Estate and Trust Planning
• Business & Partnership Protection
• Existing Plan Evaluation
• School and University Fee Planning
15

Key Team Members
Charles Cashin, Managing Director, has worked in the Middle East since December 1984 and runs PWS
Gulf’s Dubai office. His background is Marine, Energy and Utilities, Engineering, Property & Casualty,
Financial Institutions, and Jewellers Block. A Chartered Insurance Broker, Charles is also a Director of the
UK Company.
Dubai:
Fanny D’Souza / Nisha Thomas: Financial Institutions, Jewellers Block, Property/Casualty and Reinsurance.
Alfred Rodrigues / Michelle Chong / Dennis D’Souza: Marine Insurance.
Grace Hualda / Christian Castrodes: Property and Casualty.
Dr. Ajitha Nair / Vineetha Vijayan: Health and Employee Benefits division.
Sreejith Thalappan / Sojan Babu: Marketing.
Lawrence White / Julian Raymond / Paul Spencer: Life & Pensions.
UK:
Andrew Bathurst, Director, oversees the London company. A Marine specialist, Andrew has more than
35 years of experience in underwriting and broking at Lloyds of London. Currently a Vice President (and
previous Chairman for 10 years) of the London Insurance Institute Marine Committee, he assists with PWS
Gulf’s London market Marine / Energy placements and is also a K&R specialist.
David Fairlie: Marine and K&R Insurance.
16
Arun Anand, a Chartered Accountant based in Dubai, runs Finance & Accounting, assisted by Amer Nasser.
Idris Odeh, Director, provides Consultancy services.

PWS GULF INSURANCE BROKERS LLC
P.O. BOX 22135 DUBAI UNITED ARAB EMIRATES
TEL (+971 4) 3552434 FAX (+971 4) 3583939
E-MAIL info@pwsgulf.com www.pwsgulf.com
PWS GULF LIMITED
148 LEADENHALL STREET, LONDON EC3V 4QT
UNITED KINGDOM
TEL (+44 1883) 730018 E-MAIL info@pwsgulf.uk.com www.pwsgulf.com