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2016 SVRC Industries, Inc. Annual Report

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what makes the<br />

organization?<br />

<strong>SVRC</strong> <strong>Industries</strong>, <strong>Inc</strong>.<br />

<strong>2016</strong> annual report


what makes the organization is<br />

people helping people<br />

Planning<br />

Excellence<br />

Outcomes<br />

Partnerships<br />

Listen<br />

Empowerment


a message from our CEO Dean Emerson<br />

What makes an organization and its culture? It’s the companys employees that deliver the services and supports that<br />

make that culture. It’s their attitude towards one another and the customers that they serve, building the foundation of a<br />

strong and successful organization. At <strong>SVRC</strong> we are focused on the quality of our services and the difference we make in<br />

the community, by improving the community and access to employment for all. We are so proud of the impact that the<br />

employees of <strong>SVRC</strong> <strong>Industries</strong>, <strong>Inc</strong>. have on the Great Lakes Bay Region and its economic condition, through training,<br />

wages and services. In this year’s annual report you will hear how <strong>SVRC</strong> and its employees have made the difference in<br />

peoples lives within our community and beyond through our services, volunteer efforts, and commitment to positively<br />

impact our customers.<br />

On an annual basis our employees and contractors provide vital services to people in need of behavioral health therapies<br />

and interventions, vocational rehabilitation services, housing, educational and workforce development services. Our<br />

employees provide an avenue for people in the Great Lakes Bay community with the opportunity to better themselves, their<br />

families and their financial situation by the services and supports that we provide.<br />

The partnerships that we foster throughout the region assist the stakeholders that we serve in this process. We are always<br />

looking for opportunities to bring resources and training in the area to provide these needed services. We partner with<br />

local businesses to provide work opportunities for consumers who are at risk or in need of additional employment training.<br />

As an example, our organization provides at risk youth with disabilities that first vital guidance in one's life on how<br />

employment works and why it is important to an individual and their community. We provide the first steps for getting<br />

and staying employed for those customers. We are committed to continue to look for ways to bring resources through<br />

grants and programs to improve the employment outcomes for our customers and improve the region’s economy through<br />

community economic development.<br />

We look for partnerships that can strengthen our programs and mission. Currently we partner with<br />

numerous agencies and businesses in the Great Lakes Bay Region that assist our customers in finding<br />

employment and work training opportunities. We also partner with several non-profits in the region to assist their<br />

programs and strengthen our services. Some of which are highlighted in our annual report.<br />

<strong>SVRC</strong>'s Board of Directors is focused on the continued development of our mission by decreasing barriers to community<br />

access and employment, through development and growth. We encourage you to get involved with <strong>SVRC</strong> as we have<br />

numerous programs where businesses can donate or volunteer to assist our organization and our customers in continuing<br />

to make a difference in our community and beyond.<br />

We are very grateful for the support of our Board of Directors, employees, businesses and other community partners who<br />

continue to make a difference through their involvement with <strong>SVRC</strong> <strong>Industries</strong>, <strong>Inc</strong>.<br />

Respectfully,<br />

Dean<br />

Dean Emerson, CEO


a message from our President/COO Debra Snyder<br />

Dear Friends,<br />

In <strong>2016</strong> <strong>SVRC</strong> <strong>Industries</strong> finished its 54th year of operation. This occasion is a moment to reflect<br />

on our enduring values; PEOPLE – Planning, Excellence, Outcomes, Partnerships, Listen and<br />

Empower and to highlight our successes.<br />

Even through a changing climate of State and Federal regulations, <strong>SVRC</strong> programs and services<br />

have continued to touch many lives. Individuals with disabilities, and other persons in our<br />

community who have difficulties to overcome have had much success, as you will see as we tell<br />

our story.<br />

The activities of our employees and other stakeholders are vast. This report will highlight some<br />

achievements and progress made during <strong>2016</strong>, but please understand our work is far from<br />

over as there is much left to accomplish. Now more than ever we all need to come together,<br />

to collaborate and work harder to help individuals in our community to overcome barriers to<br />

employment and community access.<br />

As we enter into 2017, we would like to thank our dedicated Board of Directors, all our<br />

employees, community partners and supporters and ask that you continue this journey with us.<br />

Please join us in our endeavor to make a difference. Please continue to support us as we need<br />

all of you to continue to advocate and help to tell our story so programs and services continue<br />

for our most vulnerable. 2017 will be a year of change, but remaining diligent in our actions and<br />

positive in our thoughts, we will bring opportunity for growth and sustainability.<br />

Deb Snyder<br />

Deb<br />

President/COO


leadership meet our Governing Board<br />

<strong>2016</strong> Board of Directors<br />

Charleen Boland<br />

John Dunn<br />

Dick Greketis<br />

Gilberto Guevara<br />

Louanne Neiderquill<br />

Shelly Norris<br />

Sylvester Payne<br />

Carolyn Rapson<br />

Jeff Sams<br />

Arleen Shrank<br />

Denise Stenger<br />

Diane Thompson<br />

Bonnie Wenzel<br />

<strong>2016</strong> Board Officers<br />

Sylvester Payne – Chairperson<br />

Jeff Sams– Vice-Chairperson<br />

Louanne Neiderquill– Secretary/Treasurer<br />

John Dunn – Ex-Officio<br />

Dean Emerson – CEO<br />

<strong>SVRC</strong> <strong>Industries</strong>, <strong>Inc</strong>. mission Statement<br />

<strong>SVRC</strong> <strong>Industries</strong>, <strong>Inc</strong>. creates and sustains opportunities<br />

and support systems for persons with barriers to<br />

employment and community access.


impact the proof is in the Program<br />

Statistical Information<br />

<strong>2016</strong> Sources of Revenue<br />

15%<br />

17%<br />

Sales (Mfg. & Janitorial) to the Public<br />

Employment Services<br />

12%<br />

Mental Health/Community Services<br />

3%<br />

School Services (SISD, RESD, L2E)<br />

11%<br />

42%<br />

Rehabilitation Services/MRS Grants<br />

Other Community Supports<br />

<strong>2016</strong> Sources of <strong>Annual</strong> Revenue<br />

Total <strong>Annual</strong> Revenue $11,729,567.91<br />

Other Data<br />

Private/Foundation Contributions to agency $ 381,891<br />

Support Services & <strong>Inc</strong>entives $1,015,003<br />

Schedule of Federal Awards - Federal Revenues $4,909,317<br />

Grants<br />

Title 1, Part D - Juvenile Detention School $ 162,134<br />

At-Risk Youth Fund Grant/SOCI (Westlund) $ 2,580<br />

YouthBuild $ 261,028


impact the proof is in the Program<br />

Statistical Information<br />

<strong>2016</strong> Uses of Revenue/Expenditures<br />

13%<br />

Salaries, Taxes, Benefits<br />

3%<br />

3%<br />

Manufacturing (<strong>Inc</strong>l. delivery) Costs<br />

8%<br />

Employment Support Services<br />

Consumer Wages<br />

7%<br />

58%<br />

Occupancy<br />

Depreciation<br />

8%<br />

Program Supplies<br />

Wages Paid to Consumers<br />

Work Services $ 39,226<br />

School to Work $ 21,268<br />

MyChoice Skill Building $194,412<br />

MyChoice Enclaves $123,233<br />

Janitorial Program $207,301<br />

Other Programs $262,502<br />

Total Wages Paid $847,943<br />

Total Served in <strong>2016</strong>: 8,335


impact the proof is in the Program<br />

Rehabilitation Service<br />

“There are two ways of spreading light - to be the candle or the mirror that reflects it. “<br />

~Edith Wharton<br />

In <strong>2016</strong> <strong>SVRC</strong> <strong>Industries</strong> contributed to 28,280 volunteer hours! Giving back to the<br />

community where we live and work is the focus of our consumer volunteer program offered<br />

through MyChoice.<br />

Our volunteer sites include:<br />

Meals on Wheels 1: Delivers out of Eleanor Frank Senior Center<br />

Meals on Wheels 2: Delivers out of the Marie Davis Senior Center<br />

Valley Lutheran High School<br />

Mid-Michigan Children's Museum<br />

Saginaw Children's Zoo<br />

HealthSource Saginaw<br />

Rescue Ministries Thrift Store<br />

Rescue Mission Of Saginaw<br />

Upscale Resale Store which is ran by the Underground Railroad<br />

Action Thrift Store Warehouse<br />

Action Thrift Store<br />

Covenant Hospital<br />

Community Garden located at <strong>SVRC</strong> <strong>Industries</strong>; 1000 Tuscola location<br />

MyChoice<br />

Provides the opportunity and freedom for our consumers<br />

to make independent choices about the ways they spend their time


impact the proof is in the Program<br />

rehabilitation Service<br />

Volunteers through MyChoice are making a difference everyday!<br />

“We shall never know all the good<br />

that a simple smile can do”-Mother Theresa


impact the proof is in the Program<br />

Rehabilitation Service<br />

Community Service<br />

MyChoice programming allows our Consumers to make independent decisions in<br />

the way that they will spend their time. This helps them to work towards greater<br />

independence.<br />

In <strong>2016</strong> MyChoice Skill Building & MyChoice Enclaves paid a combined $317,645.00 which<br />

contributed to 38% of all wages paid to Consumers.


impact the proof is in the Program<br />

Eric...Skill Building<br />

MyChoice<br />

Rehabilitation<br />

Roderick...Supported Employment<br />

Eric has been through many trials and tribulations in his life<br />

that he has overcome in order to be in the good place he<br />

is currently. Eric was employed by Kroger for many years<br />

before having complications at work that led to him being<br />

let go. He realized that he needed some assistance with his<br />

mental health in order to become the best version of himself<br />

and got connected to SCCMHA services. He began his<br />

employment endeavors with <strong>SVRC</strong> <strong>Industries</strong> in July 2011.<br />

He started in the janitorial services and cleaned the Michigan<br />

Works! building. Eric loved that line of work and easily<br />

transitioned into housekeeping through the <strong>SVRC</strong> Supported<br />

Employment Enclave at the Frankenmuth Fairfield Inn. After<br />

many years of hard work, determination, budgeting and<br />

planning, Eric was able to save up his money to purchase<br />

his first car in <strong>2016</strong>. Since having his car, Eric has kept up<br />

with the on-going maintenance of owning a vehicle and has<br />

done a great job of getting to work on time. Eric is a very<br />

punctual person and makes sure to make all his scheduled<br />

appointments.<br />

In August <strong>2016</strong>, Eric was offered a minimum wage job at<br />

<strong>SVRC</strong> <strong>Industries</strong> for a position called E-cycling, which is<br />

an electronic recycling center on the production floor. Eric<br />

advocated for himself to obtain that position, which made<br />

his <strong>SVRC</strong> case managers very proud. Since being in that<br />

position, Eric has increased his work hours in order to be<br />

more financially stable.<br />

Eric has been taking on more at work, has restored his<br />

relationships and has been in a great place with his mental<br />

and physical health. We are so proud to work alongside of<br />

him to see him succeed. His latest dream is to become a full<br />

time employee out in competitive employment to someday<br />

get married and support a family.<br />

Job Well Done Eric!<br />

Roderick has been attending <strong>SVRC</strong> since August 2013.<br />

During his time here, Roderick has taken major steps in<br />

life that have led him to have more self-determination<br />

and independence than ever. Roderick lived at home<br />

with his parents until October of 2013. Roderick had<br />

the opportunity to move into the <strong>SVRC</strong> apartments,<br />

which is up to 18 months of transitional living housing.<br />

He was very successful when he resided there and<br />

took advantage of the many services offered, including<br />

working with the Saginaw ISD staff who partnered with<br />

<strong>SVRC</strong> to assist residents to thrive in their environments.<br />

At the apartments, Roderick learned how to pay rent<br />

on time, manage his schedule independently, cook and<br />

clean for himself, and much more. After completing 8<br />

months in transitional living, Roderick was ready to live<br />

independently. He then moved into a house and has been<br />

living on his own ever since.<br />

Vocationally, Roderick is considered a veteran<br />

housekeeper at <strong>SVRC</strong>. He has perfectionist tendencies,<br />

which makes him a great participant for <strong>SVRC</strong>’s<br />

Supported Employment enclave at the Frankenmuth<br />

Fairfield Inn hotel. Roderick is also a dedicated participant<br />

in the monthly S.A.I.D. events in Saginaw. He is very<br />

active in his community and loves to meet new people.<br />

More recently in February 2017, Roderick took initiative to<br />

expand his circle of friends by joining <strong>SVRC</strong>’s Community<br />

Living Supports (CLS) program. Roderick has been further<br />

exploring his community through the planned weekly<br />

events and has excellent attendance in all his obligations.<br />

His determination to “leave the nest,” get involved in his<br />

community, and work hard to sustain a life on his own are<br />

admirable. With minimal support, Roderick has determined<br />

his own path with a plan and has succeeded at everything<br />

he has tried thus far. Roderick has gained tremendous life<br />

skills and we are looking forward to his future successes<br />

with his constant determination and willingness to learn.<br />

We are Proud of You Roderick!


impact the proof is in the Program<br />

Vocational Services<br />

Assisting People to Employment Opportunities<br />

3 Women’s Stories of Success<br />

Autumn is an adult worker, that started in January <strong>2016</strong>. She came to us looking for assistance to<br />

overcome her barrier of tuition. Autumn was previously working part-time as a cashier but could not<br />

afford tuition making minimum wage. Ultimately, Autumn attended our two part Job Success Workshop<br />

and completed all the necessary steps to complete her Nurses Aid training. After less than a month<br />

of job searching, Autumn found gainful employment making $11.50/hour and working an average of 25-<br />

30 hours a week! Autumn is so excited about her accomplishments and is looking forward to the future<br />

(and so are we!)<br />

Maigen, was a dislocated worker, unable to pay for tuition. She wanted to become more employable<br />

and sought training to become a Nurses Aid. She worked with us and successfully completed the<br />

programs necessary to find gainful employment!<br />

Yvette came to us as she was unemployed having just moved back to Michigan. She attended many<br />

workshops from financial literacy, to classes in assisting her in becoming certified CNA. Yvette was<br />

successful after working with us, and because of her experience, has become the Lead Nurses Aide<br />

making $12.00/hour. She is grateful for the opportunity and even happier that she is able to work in a<br />

career that she absolutely loves!


impact the proof is in the Program<br />

Vocational Service<br />

Community<br />

Living Supports<br />

CLS = Good Stuff<br />

Ceramic<br />

Art<br />

Bavarian Lodge<br />

Tour<br />

Shrine Circus<br />

Planetarium<br />

Delta College<br />

Radio Tour<br />

Saginaw<br />

Sculpture<br />

Scavenger<br />

Event<br />

U Me Paint<br />

Experience<br />

Learning Links<br />

Field Trips with CLS opens doors to<br />

community, friendships and fun!


impact the proof is in the Program<br />

Vocational Service<br />

William (Billy) J., Janitorial Community Based Work Services<br />

Billy has had a great <strong>2016</strong>. He started working janitorial in the evenings at the Saginaw State<br />

Office Building and when a day shift became available he was able to fill this opening while<br />

effectively transitioning into a central role within the building. While in this position Billy<br />

has really “come out of his shell” as often described. He has gone from shy and difficult<br />

at communicating his needs to a key person in the building. He is the first person to call<br />

regarding anything needing immediate or extra attention. He is in constant communication<br />

with both his co-workers and employees of the building. The tenants in the building report<br />

he always has a smile on his face and willing to “jump” when he gets a cleaning call. Billy has<br />

done so well he was asked to take on another building two hours a week and does that job very<br />

well. Billy progressed so much in <strong>2016</strong> and we look forward to seeing him continue to grow<br />

and become an even better custodian!<br />

Janitorial Services ~ Way To Go!<br />

Our Janitorial services offer community based work to our consumers and great<br />

opportunities for the businesses we serve. Providing quality services to state office<br />

buildings in both Saginaw & Flint, federal contracts through the Saginaw Social<br />

Security Office, and providing new service to Mobile Medical Response Center,<br />

Michigan Pipe and Valve, and Underground Railroad in two locations!<br />

“Success is to be measured not so much by the position that one has reached in life as by the<br />

obstacles which he has overcome.”<br />

-Booker T. Washington


impact the proof is in the Program<br />

Vocational Service<br />

The CLS (Community Living Supports) program at <strong>SVRC</strong> <strong>Industries</strong> is a training program for consumers with<br />

developmental disabilities, which helps to increase or maintain their independence with a goal of community<br />

inclusion.<br />

CLS provides our consumers with a variety of community experiences, life skills training and a time to socialize<br />

with others. We have over 100 active participants who go out in the community with a qualified, screened and<br />

trained job coach; Monday - Friday.<br />

CLS added a Leisure Group for our consumers who struggle with mobility and like to enjoy community outings<br />

but at a slower pace. Some of the many activities they have enjoyed include: Military and Space Museum,<br />

shopping, movies, U Me Paint, Dow Gardens, nutrition-education classes, Saginaw scavenger hunt, gardening at<br />

the Children’s Zoo, Lunch and Learn at YMCA of Saginaw; just to name a few!<br />

All outings/activities are suggested by CLS participants and documented by the Job Coach. As Community Living<br />

Supports continues to grow we are working to expand our services and experiences community wide.<br />

“It is the supreme art of the<br />

teacher to awaken joy in creative<br />

expression and knowledge.”<br />

-Albert Einstein<br />

Community Living Supports<br />

“U Me Paint”<br />

Community Outing


impact the proof is in the Program<br />

rehabilitation<br />

<strong>SVRC</strong> Apartments<br />

Our apartment community offered the opportunity of<br />

successful independent living to over 39 residents in <strong>2016</strong>.<br />

70% of those who participated were successful. Many of<br />

our residents, after completing this program, move on to<br />

enjoy living throughout the community and expressing their<br />

independence by furthering their education as well. We<br />

have students that have proudly moved on to attend Central<br />

Michigan University, Saginaw Valley State University and<br />

Michigan Career and Technical Institute!<br />

Bravo....Well Done!<br />

<strong>SVRC</strong> Apartment Living Paves The Way to Future Independence<br />

“2014 I had lived independently at the <strong>SVRC</strong> Apartments next door to the Transition Center. This has been a<br />

wonderful experience. I’ve learned to be more responsible in many ways. I now have to clean my apartment and<br />

do my own laundry. I’ve learned to arrange my own transportation. My roommate and I have become really<br />

good friends. I also help people that live at the apartments on how to take the STARS bus and show them where<br />

they would need to go and when they would need to be at the bus stop.<br />

Being a student at the SISD Transitions Center has given me the skills to work and live on my own and I am<br />

happy on how my future has been going for me.<br />

As of December 2015 I moved out of the <strong>SVRC</strong> Apartments and moved into Waterside Apartments down the<br />

road. Me and my Sister now live together. I have taught her how to cook some things that I knew how to cook, I<br />

also have showed her how to take the STARS Transpiration. Each of us takes turn cooking and doing the dishes.<br />

I also am being more independent on doing my laundry at my apartment. There are sometimes I go to my<br />

grandma or mom to do it like I did at my first apartment.” -Emily


impact the proof is in the Program<br />

Vocational success<br />

Emily has received many services provided by <strong>SVRC</strong>, Michigan Rehabilitation Services, and the<br />

Saginaw Intermediate School District. She is now living independently and has a full time job at<br />

<strong>SVRC</strong>.<br />

Emily graduated in 2013 from Heritage High School. In her last year of high school, she chose<br />

to enroll in the Transition Center for Work Based Learning, and spent half days learning job<br />

skills. After graduation, she continued at the Transition Center to learn more about work and<br />

life skills. During her time at the Transitions Center, Emily moved in to the <strong>SVRC</strong> Apartments for<br />

18 months and learned all she could about living independently. Emily also became involved<br />

with Michigan<br />

Rehabilitation Services,<br />

and wanted to<br />

gain employment. Her<br />

first position was<br />

at Covenant Health Care.<br />

From there she<br />

had many different work<br />

experiences and<br />

moved on to the Professional<br />

Development<br />

Center (Transitions Center)<br />

as a custodian.<br />

When <strong>SVRC</strong><br />

was looking for someone<br />

to work at our<br />

Soda Shop, Emily was given<br />

that opportunity,<br />

and did a fantastic job.<br />

She waited on<br />

customers, kept inventory,<br />

balanced a drawer,<br />

and was counted on to open<br />

and close the Soda<br />

Shop. At that time, Emily had<br />

to learn all about public transportation so that she could get back and forth to work. When the<br />

Soda Shop closed, Emily filled in at the <strong>SVRC</strong> Café, then was asked to come to <strong>SVRC</strong> to assist the<br />

MyChoice Program with administrative tasks. Emily started out at part-time, but was quickly<br />

offered a full time position. She is dependable, motivated to do a good job, and is always looking<br />

for ways to improve herself personally and professionally.<br />

Emily now lives independently at an apartment complex, works full time (opening <strong>SVRC</strong> every<br />

morning), and is a joy to have on staff. Her next challenge will be to get her driver’s license,<br />

which she is working very hard on.<br />

Emily is a true example of what someone can do if they put their mind to it.


impact the proof is in the Program<br />

Saginaw YouthBuild is a pre-apprenticeship program which<br />

concentrates education development and success leading towards a<br />

High School diploma or GED along with acquiring training towards<br />

a residential construction certificate. Our program goal is for each<br />

student to successfully complete program activities, workshops, and<br />

training for preparation for self-sufficiency. In addition Saginaw<br />

YouthBuild partners with Habitat for Humanity to complete housing<br />

projects throughout the city of Saginaw. After completion of the<br />

program YouthBuild staff works with students to prepare for postsecondary<br />

education opportunities in College and Apprenticeship<br />

options as well as employment opportunities leading to a gratifying<br />

mindset with a positive work ethic.<br />

Youth Build<br />

Currently Saginaw YouthBuild is working with the third group of participants and we are in the midst<br />

of finishing our third fourth home for the community. Our current group is making ground retaining<br />

credits, attending health and wellness activities, seeking community service outlets, and applying to<br />

college. Saginaw YouthBuild Staff is also monitoring previous groups to maintain prosperity as they<br />

have completed program activities. YouthBuild is motivating in making adjustments that fulfill the<br />

needs of our participants to be successful contributors to the Saginaw community.<br />

Saginaw YouthBuild is proud to announce the accomplishments of<br />

one of our most successful participants over the course of the past<br />

year. Francisco Munoz was a participant of our second YouthBuild<br />

group and he demonstrated program excellence and reflects the ideal<br />

achievement for which YouthBuild strive to help each participant<br />

attain. Francisco remained consistent in his efforts towards his goals<br />

which definitely paid off as he graduated High School in June of <strong>2016</strong>.<br />

Through his active participation Francisco was able to defeat obstacles<br />

and never became discourage when he was faced with challenges.<br />

Francisco is currently enrolled in his second semester at Delta<br />

College and has attained a part time position with Absolute Building<br />

Maintenance. Francisco has not only exemplified high standards but<br />

also continues to strive towards his goals each day. Saginaw YouthBuild<br />

salutes Francisco Munoz.


impact the proof is in the Program<br />

<strong>SVRC</strong> Marketplace<br />

Opening Spring of 2018!


impact the proof is in the Program<br />

behavioral Health Services<br />

Westlund guidance clinic mission<br />

Is to provide comprehensive mental health services to children, adults and families in order to positively affect<br />

their social, emotional, cognitive and behavioral functioning and promote their success in their community.<br />

In <strong>2016</strong> Westlund Guidance provided over 10,000 units of outpatient therapy and<br />

services through a multi-diverse Autism and Behavioral Health Treatment Services.<br />

They are making a difference everyday through the variety of services and support they<br />

offer. The proof is in the program and the success stories they have to share. Well done<br />

Westlund!<br />

Testimonial Westlund Guidance Clinic Outpatient Mental Health<br />

Sue is a mother of three teenagers and receives Outpatient Mental Health services at Westlund Guidance Clinic. She has<br />

struggled with symptoms of anxiety and depression much of her life due to a lengthy history of trauma. She has confronted<br />

numerous obstacles in her life; however she has always found ways to push through. Sue has a great deal of resiliency and<br />

amazes me in how she has dealt with the difficulties in her life. When Sue began therapy she suffered from high social<br />

anxiety which often resulted in her not interacting with others, and to some extent secluding herself to her home. Over the<br />

past year she has increased her independence she has become more social and interacts with others. She is willing to go<br />

grocery shopping, advocate for herself, and for her children, and talks about future plans. - Therapist<br />

“You’ve been a great asset to me and my family and you’ve helped me through a lot and<br />

I just appreciate you and your staff, they have all been great to me” – Sue<br />

NeuroDevelopmental Trauma Assessments<br />

Through our commitment to become a trauma-informed agency, Westlund Guidance Clinic spearheaded the development<br />

of a Trauma Assessment Center. This effort is focused on addressing the growing need of trauma exposure in Saginaw<br />

and statewide. Westlund Guidance Clinic is committed to ongoing collaborative efforts to address this ever growing<br />

need. Developing a comprehensive framework for assessing both the exposure to, and impact of, complex trauma is vital.<br />

Complex trauma can have such pervasive impact on developmental trajectories that children often end up with problems<br />

across many domains of functioning. A child’s self-image is also profoundly affected. Many of these children end up feeling<br />

like they are “bad kids” who just cannot change no matter what they try. These children may be diagnosed with a range of<br />

disorders, and consequently treated with multiple medications and therapies that are ultimately ineffective because they fail<br />

to address the underlying problem and do not reflect a trauma-informed approach to assessment and treatment.


impact the proof is in the Program<br />

Autism ~ Applied Behavior Analysis<br />

behavioral health services<br />

Testimonials Westlund Guidance Clinic<br />

“ABA has helped Walter a lot since he first started. We can tell he’s less anxious and just seems to get<br />

along better. I know he loved working with Kari and now with Erik, he’s always talking about you guys<br />

and the things he’s learning. We’re very happy with the service and know how important it is for him to<br />

continue to attend.” –Charlotte (mother of Walter)<br />

“I have really enjoyed Anselma and Erik coming to the house to work with Jeffery every week, and I<br />

think he enjoys it too. You have all been so patient and caring with him…I feel like I have started to<br />

slowly notice some changes in his behavior since we first started. He seems a bit more relaxed now. I’m<br />

also starting to notice that when he’s on his own he seems more aware of what he is working with, he’s<br />

actually making more of an effort to interact with what he’s seeing…I feel like this is all very important<br />

for Jeff.” –Ruby (mother of Jeffery )<br />

“I have been very happy with Charlie being in ABA. I know that he’s been making good progress at<br />

Westlund, and I want to keep that going. Brianna, Scott, and Erik have been working very hard with him<br />

and we’re seeing the results. It makes me happy to see that he’s actually noticing others and is now trying<br />

to play with other kids his age; I think that’s wonderful to see. I want Charlie to continue his services<br />

here at Westlund. –Shannon (mother of Charles)<br />

What Westlund Autism & Behavioral Health Offers<br />

Westlund Guidance Clinic offers Applied Behavior Analysis (ABA) treatment to individuals with Autism and<br />

other related developmental disorders from 18 months to 21 years old. ABA is an evidenced based practice<br />

that aims to increase language and communication and improve attention, focus, social skills, memory, and<br />

academics. ABA focuses on how individuals learn and utilizing reinforcement to teach new skills to bring about<br />

meaningful and socially significant behavior change.<br />

There are many techniques used in ABA such as:<br />

*Discrete Trial Training (DTT)<br />

*Natural Environment Training or <strong>Inc</strong>idental Teaching<br />

*Pivotal Response Training (PRT)<br />

*Behavior Skills Training (BST)<br />

*Verbal Behavior<br />

*Natural Language Paradigm


impact the proof is in the Program<br />

Educational Services<br />

Saginaw Learn to Earn Academy is a school for students who have<br />

dropped out of high school. Accepted into the program are general<br />

education students ages 14 to 20. Special education students ages 14 to<br />

26 are also accepted. Students considered at risk of failing, currently<br />

truant, or not having been enrolled in a school are criteria for entrance<br />

into SL2EA. In <strong>2016</strong> this educational service contributed to 3% of all<br />

revenue. With plans to grow this service, we look forward to seeing<br />

increasing success in 2017.<br />

Grants received in <strong>2016</strong>: Title 1, Part D - Juvenile Detention School $162,134.


impact the proof is in the Program<br />

Learn 2 Earn <strong>2016</strong><br />

Ryan was new to Saginaw Learn to Earn Academy in <strong>2016</strong>. He has<br />

became a leader in the school. Ryan stays after school weekly to lead<br />

the school’s robotics team which he is the captain of. He will soon be<br />

competing with the robot that he and the team built during their own time.<br />

Ryan has also maintained all A’s and B’s in his classes while committing<br />

to the extra hours that the robotics team demands from him!<br />

Congratulations Ryan...Job well done!<br />

We are proud of Ryan for defying the odds and going the extra mile. Through<br />

Saginaw Learn 2 Earn, he is making the most out of his opportunity. Every year,<br />

over 1.2 million students drop out of high school in the United States alone.<br />

That's a student every 26 seconds – or 7,000 a day.


impact the proof is in the Program<br />

Learn 2 earn <strong>2016</strong>


impact the proof is in the Program<br />

Learn 2 earn <strong>2016</strong><br />

Daveshia B.<br />

Daveshia has been a student at<br />

Saginaw Learn to Earn Academy<br />

since 2013. In the past, Daveshia<br />

has been a problem student who<br />

has been suspended and even<br />

expelled for various offenses. She<br />

has become one of the very best<br />

students a school could hope<br />

for. She models good behavior,<br />

has great attendance, gets good<br />

grades and even helps out in the<br />

kitchen during lunch hours.<br />

Daveshia is on pace to graduate in<br />

June of 2017.<br />

Congratulations!


impact the proof is in the Program<br />

SVrc staff helping in the community<br />

Ryan is a Career Manager with <strong>SVRC</strong> in Workforce Development Services. She has been an<br />

employee with <strong>SVRC</strong> since August of 2000. She is a member of the River Junction Poets Society<br />

and has been involved with this organization since 2010. Ryan also volunteers regularly at the<br />

Saginaw Children’s Zoo. She has been volunteering at the Saginaw Zoo for 2 years. She helps<br />

with special events like Earth Day, the Zoo Boo, and Holidays in the Heart of the City. She<br />

enjoys assisting the kids with arts and crafts and also has a Christmas Wreath on display during<br />

Holidays in the Heart of the City.<br />

Leslie is a Career Manager with <strong>SVRC</strong> in Workforce Development Services. Leslie volunteered<br />

for the Latino Leaders for the Enhancement of Advocacy and Development (LLEAD) during<br />

the past Presidential election. She volunteered by assisting with getting the youth registered<br />

to vote. Leslie is also a graduate of the Great Lakes Bay Hispanic Leadership Institute. She<br />

continues to support the organization by assisting with current classes, facilitating a class,<br />

and volunteering during special events. She was the lead organizer for their Christmas tree<br />

decorating competition. At the conclusion of the competition the decorated trees were donated<br />

to less fortunate families in the Saginaw Area.<br />

Nikimo is a Career Manager with <strong>SVRC</strong> in the Workforce Development Services. Nikimo<br />

volunteers for Jesse Loomis’s Christmas in July program that collects hats, gloves, and other basic<br />

needs to needy families in the Saginaw Area.<br />

Christa is a Career Manager with <strong>SVRC</strong> in Workforce Development Services. Christa volunteers<br />

her time at her children’s school by participating in walks to bring awareness to Cancer and<br />

Alzheimer’s.<br />

A special group of <strong>SVRC</strong> employees in Downtown Saginaw has organized many efforts to collect<br />

toiletries to donate to different organizations in the Saginaw Area. Some organizations that have<br />

received donations are the Mustard Seed, VA, Underground Railroad and Salvation Army. In<br />

addition, <strong>SVRC</strong> employees in Downtown Saginaw have also collected money for Sexual Assault<br />

Awareness and Coats for Kids. During Christmas, staff has volunteered to purchase Christmas<br />

toys for children in need for the Salvation Army’s Angel Tree project. This year the special group<br />

collected donations from staff to sponsor an additional 4 children in addition to those who<br />

individually sponsored a child as well.


impact the proof is in the Program<br />

S.A.I.D.<br />

S.A.I.D.<br />

Saginaw Advocacy for Individuals with Disabilities (S.A.I.D.) is a service of <strong>SVRC</strong> <strong>Industries</strong>,<br />

<strong>Inc</strong>. S.A.I.D. is committed to securing for all people with developmental disabilities the<br />

opportunity to choose and realize their goals and participate fully in their community.<br />

Events<br />

In <strong>2016</strong> S.A.I.D. hosted wonderful “Friends Club Events”<br />

including movie nights, game nights, bingo at the park,<br />

Spring Fling, Halloween and Christmas Parties. Members<br />

enjoyed the annual softball tournament which took place<br />

at the Frank N. Andersen Recreational Complex. The most<br />

memorable event of year, however, was the 31st <strong>Annual</strong><br />

Dance Recital which took place at the <strong>SVRC</strong> Performing<br />

Arts Center. These annual events welcomed over 1,550<br />

participants in <strong>2016</strong>. We are very proud of the participants<br />

and equally as proud of our ability to serve.


impact the proof is in the Mission<br />

Recognizing that our customers have the highest priority.<br />

<strong>SVRC</strong>’s Committment<br />

Delivering an individualized service system that stresses self-determination and is based on<br />

the unique needs and abilities of each participant.<br />

Educating the public about barriers to employment and community access for people with<br />

disabilites.<br />

Advocating for solutions to disability and rehabilitation issues.<br />

Forming partnerships and collaborating with other organizations, businesses and schools to<br />

maximize our effectiveness.<br />

Combining financial strength, programmatic diverse options and quality improvement<br />

strategies.<br />

Concentrating our resources to have the greatest impact.<br />

Embracing managed care initiatives in an effort to provide quality services and customer<br />

satisfaction.<br />

Delivering services that reflect the values of our customers and the citizens in the<br />

communities we serve.

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